Earth-Moon Acupuncture and Massage

Fantastic experience: Awesome staff! I work with Sarah and she is amazing! Helps me manage my back pain!

Fantastic experience: I have been going to Earth-Moon Acupuncture and Massage since 2018, and I can’t recommend them enough! The atmosphere is always calming, and the staff is professional, knowledgeable, and welcoming. Every session leaves me feeling so much better than when I came in. Their holistic approach to wellness has made a real difference in my well-being over the years. If you’re looking for high-quality care in a peaceful setting, this is the place to go!

Fantastic experience: I see Serena she offers electroacupuncture and she’s amazing! She knows what’s best for whatever problem you’re going through. She has 30+ years of experience. Amazing place.

Negative experience: my acupuncturist Dianne, was great, but the office and particularly the billing department and owner, Wendy, are not organized or honest. They don't stay on top of billing. They told me one of the massage therapists was in network when they weren't. If you go there, double check every bill you get and ask for them regularly so you don't get slammed with unknown charges at the end of the year.

Negative experience: Earthmoon Acupuncture employs deceptive billing practices and lacks transparency about their providers and insurance network status. Patients are not clearly informed if providers are in-network, leading to unexpected and substantial bills. In some cases, these bills are issued years after services were rendered. This business operates in a manner that raises significant concerns about its billing and communication practices. Proceed with caution and ensure you have clear documentation and verification before engaging their services. That's not the issue you meaning YOU have to be up front with whether or not someone is out of network and just tell the truth and also be up front with what someone owes ...never the less SHE persisted even though she wasnt the sharpest knife in the drawer

Negative experience: Start by saying the providers are great. They deserve a 5 star rating. I’ll miss Bryan. Lissy is amazing all around and has great customer service. That being said, the front desk people and billing are headache to deal with. Seems like revolving door up front. If only their administrative staff was as good as their providers. Also, it’s impossible to get anyone to answer a phone call lately. No one ever picks up the phone!

Negative experience: Called to ask for an appointments was put on hold. 30 minutes later I hung up. Filled out there new patient intake form 6 months ago. Called twice to try and check up on that. Got through once. The receptionist was rude. Still never have received any response. Save yourself the time and effort and go somewhere else. These people clearly don’t care.

Negative experience: Let me preface this by saying I have not been to this clinic... So why am I reviewing it? Well, I have tried to get an appointment for over 3 months. I have submitted a request on their website and called and left messages multiple times with no return call. I did happen to reach someone by phone about 5 weeks after my initial appointment request, and she simply told me they were busy (scheduling 6+ weeks out) and that I should wait longer before inquiring. I don't mind they are busy or scheduling far out, but their lack of communication by not returning my multiple inquiries has been enough for me to seek services elsewhere.

Fantastic experience: This was. The 1st in my life ever getting acupuncture. It was surreal to say the least. It stopped the Charley horses that were in my lower back and hips immediately. It eased my pain to a more tolerable level. I wish I could keep going but my insurance will not pay for anymore sessions

Fantastic experience: Amazing Massage with Lissie! I have been going to Earth Moon Acupuncture for years for acupuncture, today I had my first massage and it was as wonderful as all my acupuncture treatments have always been. Lissie is very knowledgeable about all the muscles and gave me some great stretches to do at home to help with all my tight spots. I’m feeling way better than when I went in, I’ll definitely be back! Thank You!

Fantastic experience: Lissy was great. Very professional and personable. My problem areas were neck and lower back. I'm not going to lie, the healing crisis was intense... more than I expected, but now that I've had a few days I feel fantastic. No more neck tension (which I honestly thought would come back right away) AND... AND... I can put my palms flat on the ground now. I have NEVER EVER been able to do that. Not in my teens or 20s. Enough said.

Fantastic experience: Never thought this would work for me. But it really works. Everyone here is so nice to me. They really care.

Fantastic experience: Great workers,friendly staff,fantastic owner. You will feel much better.

Fantastic experience: Nothing but kindness and love...great staff. The vibe here is fantastic.

Negative experience: If you can get an appointment the care isn't horrible. I've received acupuncture and cupping many years ago and tried to get in for some new issues in October of 2023. Called several times and left messages to make a new appointment. Someone called back finally and said they would run my insurance and get back to me to schedule an appointment. In November I gave up and went to a different provider who got me in with an appointment that same week. Flash forward to today, January 19, 2024. They just now called me back this evening to "get me on the schedule." Who expects someone to wait that long, three months, to be seen for pain? I can understand if a business is unable to get a client in and they have to book out. But with absolutely no word for months?

Fantastic experience: Acupuncturist Serena gave me excellent treatments. I noticed improvement right away. That was fabulous, but to top it off, Serena has wonderful bedside manner. She is confident in her knowledge, has a positive attitude and is a sincerely caring provider. What else can I say? Serena's the best!!

Fantastic experience: Love going here. The best people and really helps with my pain. Wendy is wonderful and all the staff are great.

Fantastic experience: Excellent staff that go out of their way to make you feel welcome & comfortable.

Fantastic experience: Earth-Moon Acupuncture is amazing! I started going there during the beginning of my pregnancy and was having such bad nausea that I couldn’t eat and was taking prescription meds daily to help and even ended up in the hospital… all that to say… I came here and they got me in immediately and I left with complete relief!! They are very kind and accommodating and if I ever had any random flare ups and couldn’t wait til my next appointment they would always get me in! Further in the pregnancy I was experiencing excruciating pain in my lower back to the point that I couldn’t walk well. Once again, they have helped me with all of my problems and help my body (physically and mentally) feel so much better! I always feel so well cared for by the way they truly listen to you and make you feel as you are their only patient regardless of whether you are over your appointment time or not. They really care for you and want to help! I 10/10 highly recommend!!

Negative experience: I was referred here several months ago and never got a call back. Made several calls and never got a response. I have nothing to say about their service as I was not able to get in but their organization and customer service is terrible

Negative experience: I love the provider and I was planning happily to come back and become a loyal customer, I've tried to share my information with the front desk people, however they seemed not to care about the customers and weren't personable at all, not coming back.

Fantastic experience: Massage has always been relaxing.

Fantastic experience: This place is awesome - the front line staff are always on top of everything - very responsive and super friendly My provider who is also the owner ,Wendy , is awesome - caring , kind, thorough an expert at her craft - I highly recommend Earth Moon Acupuncture for Veterans and others.

Negative experience: I did not feel comfortable during my appointments with Dianne. I personally found her energy to feel strange, creepy, inappropriate, and potentially predatory.

Fantastic experience: Best place

Fantastic experience: Great place and wonderful people, who help.

Fantastic experience: From the front desk to the acupuncturists the staff is amazingly friendly, caring, and knowledgeable. They helped me with labor induction as I was overdue for my baby and just as they said I was in labor 48 hours later naturally!

Fantastic experience: My friend goes there to get needles on her upper neck and back. I just drive her

Fantastic experience: I come here biweekly or so have nothing but success with these people here they’re fantastic, Brian and Serena in particular have done wonders for me I’m a very big believer in acupuncture

Negative experience: The level of care was unprofessional and practitioner disregarded current injuries, which left me feeling ill and dizzy at the ends of our appointments. Additionally, the practitioner I saw was so late on multiple occasions that I had to leave the appointment without receiving care and then was marked as a no show for my appointment and was treated rudely by staff members when I inquired as to why.

Fantastic experience: Alice did a great job on my first massage there. I fell asleep 4 times. The lady at the front desk was also super nice. The building itself seems unprofessional.

Fantastic experience: They have great service n the works are friendly

Fantastic experience: I love the aubionse of this place. Dianne my Acupuncture Practitioner is fantastic!

Fantastic experience: Very caring provider takes the time to insure a good outcome.

Fantastic experience: Love the energy and vibe always good spirits always leave feeling better.

Fantastic experience: Amazing atmosphere. Herbalist well educated. Acupuncture was relaxing and beneficial.

Fantastic experience: Amazing acupuncture treatments!! Their front desk staff is super friendly and helpful also. I have been going to Kate for over a year to get acupuncture +cupping treatments for carpal tunnel. When I first started going, I honestly thought I was going to have to have carpal tunnel surgery but after six weeks of regular treatments my hands/arms experienced such a massive improvement I did not even feel any carpal tunnel all symptoms anymore. Now I go once a month for maintenance and absolutely love it every time. It’s like a 45-minute dreamy nap vacation that also has incredibly yummy health benefits.

Fantastic experience: Very friendly people that work there. Also I would Recommend anyone that has chronic pain to go see them. If you have Pacific source insurance it will cover acupuncture.

Fantastic experience: Works well and accepts my insurance.

Fantastic experience: Clean, professional. Wonderful people to work with. A great place for helping you heal.

Negative experience: Not observing mask mandate 8.13.2021

Fantastic experience: The staff is very nice. The rooms are calming. I have gotten relief for my major issues to the point I walk better and have far less pain. If you're on the fence, try it. I don't think you'll be disappointed.

Positive experience: Beautiful place and very friendly people.

Fantastic experience: Kate my acupuncturist is wonderful. She always has a fix for me from my sinuses to my arthritis to my migraines. Can't wait to start massage next month.

Fantastic experience: This is a great place for acupuncture, massage and so much more. The staff are great caring people. Highly recommend going there. As I've already sent 4 family members there.

Fantastic experience: Very professional and careing..Always go above and beyond

Fantastic experience: These guys are all really nice and know what thier doing .greatful for thier services

Fantastic experience: Amazing results for long standing issues. Very client orientated. Amazing they even take my insurance.

Fantastic experience: Fantastic place to go and get acupuncturist

Fantastic experience: Love love love this place! Kate and staff are absolutely amazing!

Negative experience: I visited here several years ago and the group had quack doctors. The gal who saw me said she needed to reposition my kidneys over the next few months because mine were dramatically out of alignment, not where they should be physically in my body, and messing up my system...luckily for me, I happened to have an ultrasound scheduled the next day, specifically for my kidneys and bladder, so I asked the doctor if my kidneys were indeed not where they should be, and unsurprisingly, they were not in the slightest...would not recommend visiting a place that hires people who lie and make up medical conditions to "treat".

Positive experience: This place has great potential..

Fantastic experience: Came with a friend. Very interested in pain management treatment for my foot.

Fantastic experience: When the rest are out of solutions, go here. They have helped me with my back pain (ruptured disc) better than any Western medicine has or will ever help. They have also helped me with my breathing problem. They are amazing!

Fantastic experience: So my first run-in with acupuncture clinic staff at another facility I won't name. Made me feel pressured into buying some book. I mean the entire consultation was surrounded around this "book". I left didn't go back. I then looked up earth-moon acupuncture, very close to my home when I went in very very comfortable feeling, I have never been pressured into buying anything. every time I go have a treatment then I feel better walking out than I did when I walked in.give this place a try the environment is completely calm and relaxing and peaceful the staff are great the L.A.C.s are awesome

Fantastic experience: Very comfortable calming experience

Fantastic experience: The staff are helpful, peaceful and very pleasant.

Fantastic experience: They've had a huge impact on improving my health and well-being!

Fantastic experience: In a desperate attempt to help pain levels and a sudden onset of Bells Palsy, I made an appointment for acupuncture. I have a good friend who would tell me about the benefits of the needles almost on a weekly basis... Honestly, I was scared of getting all the needles and doubted they would work anyways. So..... I went to the appointment. They showed me to my room which was super clean and had some pretty cool artwork. Then my Acupuncturist comes into the room and of course I'm super nervous... Her name was Mimi and she was a pro! She could tell I was a little rattled. She totally explained everything. It was a great experience! I had 5 or 6 more treatments. I actually had pretty good results on my pain levels... Low Back, Sciatica. Mimi also really explained what she was doing while she was going through the process. She would also supplement the acupuncture with pulses of energy and LASERS! Pretty cool! I highly recommend this business!!!

Fantastic experience: Bryon Leverman is great!! I always leave so relaxed after acupuncture! He knows exactly which points to hit ! Thank you so much for already making me feel better!

Fantastic experience: Because they know, and they really care!

Fantastic experience: Amazing! I go every other week, Love it!

Fantastic experience: Wonderfully caring people and very competent staff. I can't wait to get more sessions done here.

Fantastic experience: They take really great care of you

Fantastic experience: Ask for Travis I recommend this place 100%.

Negative experience: I was told they will email or call me for schedule an appt but never did.

Fantastic experience: You feel better it's great

Negative experience: I have talked to people twice here to make an appointment and each time they have told me I would be called back after my insurance was checked. No one has called me after 2 months. Quite disappointing and unprofessional.

Fantastic experience: First time with acupuncture and I loved it

Fantastic experience: Holistic healers at their finest!

Fantastic experience: Super nice to deal with! These folks are super nice and were really empathic to my troubles. Can't wait to get started

Fantastic experience: I've been going here for years and never had a bad experience. Everyone in the office is so personable and hospitable.

Positive experience: Very nice place

Fantastic experience: Mimi and Travis are amazing! The staff is genuinely wonderful and always so eager to help. I come in pain and leave pain free. Thanks y'all!

Fantastic experience: Love them. They changed my life

Positive experience: I go into earth moon acupuncture for my treatments. I have always been treated well and promptly attended too. I have severe stenosis in my back and find that the treatment helps. I am a repeat customer and will be going back soon.

Fantastic experience: Best acupuncture in town

Fantastic experience: OMG !! I had been in pain for over 10 years tried everything still in pain...I had 1 session at earth moon and came out pain free ! I couldn't believe it pain free !! Thank you so much meme

Fantastic experience: This place has amazing staff and quality of care.

Fantastic experience: My favorite place to go! It really works!

Fantastic experience: Awesome staff! Mimi is amazing!

Fantastic experience: Great place

Fantastic experience: WONDERFUL!!! Love coming here. When I leave, I feel so good.

Fantastic experience: Love this place. They really care about people here!

Fantastic experience: A marvelous place to experience. Genuine pain and tension relief! Amazing, conscientious staff! After a session I leave on a cloud ☁ I am grateful to have found this wonderfully wholesome place!

Fantastic experience: My acupuncturist is Mimi and I have nothing, but raving praise for her. When I don't get to see her my body really knows it. I have several issues, back, abdomen, digestive, etc, and Mimi takes care of all my aches and pains. It will be 16 days total I will be without, next week watch out!

Fantastic experience: Wendy is a friendly, compassionate, caring person. She listens, and works wonders. And visits are covered by my insurance! Yay Oregon! Earth-Moon is part of Indigo Wellness center. Everything I need: acupuncture, chiropractic, massage, and yoga!