Courthouse Club Fitness - Keizer

Negative experience: Gym is ok. Been going for over a year, price has increased twice since. Nice basketball court which hardly seems accessible because there’s always some volleyball game or pickleball or something going on besides basketball which is super annoying. Have a separate room for that at least. Gym set up was good and then they rearranged it horribly. Overall it’s meh, nothing special.

Negative experience: I paid $85 a month for a membership. And twice now, at this location, people who look like they are there for the swimming lessons for their children are coming through the pool area into the locker room with about five more children who are running all over the adult locker room and they are bathing the children and washing their street clothes in the sinks where you wash your hands!!! I had to wait to get into the shower and I don't think all of the people were even members. I've never seen anything like this before inside of a gym it was like a third world country.

Fantastic experience: Had an issue but it was remedied.

Negative experience: I’m never one to complain but my experience here was not good. I attempted 2 times in person at the front desk with staff to cancel my membership because the gym was not a good fit for me. Both times my membership didn’t get cancelled without my knowledge and I was charged an additional month twice($180). They finally cancelled my membership after charging me an additional $75 cancellation fee and then would not refund me for the other 2 months of membership as there was “no proof that I attempted to cancel my account”.

Negative experience: Company is super money hungry gym is not even good it’s average and when trying to cancel they charge for leaving and if you don’t do it before the first they charge you the whole month even tho bill doesn’t come out until the 15th! Bad service overall for the price

Negative experience: I’ve been coming here to this location off and on since October 2022 and the only reason I’m sad to say this past year has just been disappointing is that the steam room doesn’t let out steam as often and as strong anymore and sometimes sauna heats up enough to work out most of the time. ( these facilities are what makes courthouse fitness my fav and worth it but when it’s hardly working I am sad because it would make a better place for me to keep coming to this location ) Also I’ve noticed the basketballs available aren’t as bouncy.. I think there’s been a management change because a few months ago I was able to walk out of the gym 5-10 min out til 11 without an employee telling me the locker room is closed ( not that I made it a habit- it only happened once but maybe it because I was showering so they didn’t want to bother me ) It’s good to know now rather than later that I can’t use the facilities in the locker room past 10:45pm in the case I wanted to come in for at least 30min before 11pm. The hot tub is longer than the other gyms and heavily chlorinated than the Lancaster one but those power jets def work great! The outdoor pool is really nice- it was my first time actually swimming out there tonight. What motivates me to come here is if I want to work out privately in the separate rooms and like how peaceful it is to workout upstairs as well. Overall it’s a good time to relax alone- I was just a little disturbed when I was notified that there is a new locker room curfew.

Fantastic experience: We had our daughter’s birthday here last weekend and had the best experience! The workers that helped us made SUCH a difference in our experience I truly can’t tell you how much I appreciated their help, from helping set up to playing with the kids and clean up! We had the best time! We plan to have more parties here moving forward as well as telling all of our friends ❤️

Fantastic experience: Super friendly people who make delicious protein smoothies and greet you by name, great classes with lots to choose from for any comfort/fitness level, and the hot tub, steam room and sauna to top it all off this is self care

Fantastic experience: These folks have an awesome facility and a great team supporting their many clients. I'm retired and over 65, and Courthouse provides numerous fitness and training options. (Try the Gravity Recovery chair.) I'm a big fan of Age2OH water aerobics. Mo taught us this morning, and her upbeat attitude and strong fitness background means I can get in a workout that feels great and helps me to maintain strength and flexibility. Also, it's wonderful to see all the families here playing together. I wish I had Courthouse Athletic when my kids were little. LOVE YOU GUYS!

Fantastic experience: I've been a member to the courthouse forever. I love it. The one thing is I wish the coffee bar had their own tab. To promote the coffee bar, letting people know that it's open to the public. I would love to leave a great review for the coffee bar. I feel bored keep up keep up the good work

Fantastic experience: Great gym. Friendly staff. Angie was very descriptive and helpful whilst I was signing up. Definitely recommend.

Positive experience: We love this gym. I take the kids here very often to do my physical therapy while they swim. The only thing that I wish they would invest in is a REAL family locker room or dressing room. It's just a bathroom. You cannot call it a family room. It's false advertising. There's no way to shower with your kids, there is no changing table. Especially with all the swim lessons. It's a bench with some hooks to hang your stuff and a toilet. There is plenty of opportunity to create one and it would minimize a lot of traffic. It was great when my kids were young enough to go in the locker room with me, but now it's really inconvenient and we bring extra towels to lay on the floor and bench when we all get dressed. Shouldn't be that way (:

Negative experience: This place is nice and all but the fees and prices are ridiculous. $65 +$5 processing fee every month. $70 dollars in total every month which is a very premium price to pay for a gym membership. The fees are what got me most angry, there was a sign up fee of $75 on top of the standard membership price so just getting a membership was about $145. Just recently I decided to cancel my membership because I had my schooling startup again and couldn't make it anymore but I was planning to go back after my school year was complete but never again. Their so called "No Commitment" also comes with a $75 cancelation fee. They said you can waive the fee if you take some of their lifestyle training classes. Sorry not everyone has time to enroll in such courses, some of us just want to head to the gym and do a workout and not be forced to take a course to waive a fee and at $70 a month you should have the option to do so and not worry about fees. Why don't yall offer a plan where you pay a steady subscription and don't have to worry about signing up for some unnecessary courses?

Positive experience: Looks very fancy when you walk in. It looks like they take care of it very well. Yeah they don’t. I’m not gonna lie their massage chairs and massage room is nice and all. And their massage chairs are high quality. But If you want to go swimming. Don’t just don’t. The hot tub water almost looks brown. The pool is filled with dirt and grime they pay 0 attention to pool cleaning. The dividers for the section of the pool are dirty. Like so dirty you can visibly see the grossness.

Fantastic experience: Facility is well kept, staff is helpful & kind. Well worth the cost of membership.

Fantastic experience: Was always afraid to join a gym but finally got the courage after having 2 babies. The staff here are all amazing! They go above and beyond to make me feel comfortable and give me the confidence to try something new. My kids love the daycare workers even hugging them when they leave. 35lb lighter so far and feeling the healthiest I ever have! It has become my family’s favorite part of the day!!

Fantastic experience: Member for 30 years. Consistently excellent in customer service and workout offerings. Friendly and helpful staff have always been a trademark. Really appreciated how ownership handled the challenges of the pandemic by keeping it open for us!

Fantastic experience: I joined the Keizer Courthouse for their water aerobics class. Best thing I ever did. Terri

Fantastic experience: Good spot to go to for open mats.

Negative experience: They got rid of weigh scales and won't bring them back. This is one of the most basic expectations a gym can provide. It is the most annoying and senseless change they have made, and I know from asking that numerous people are constantly asking what happened to the weigh scales. For the cost of this gym, not even having something as basic as a weigh scale available is beyond unacceptable.

Fantastic experience: A cozy place, very clean, and especially good for keeping your figure in shape.

Fantastic experience: I loved it!! It has become my favorite place, the sauna is amazing and the pool is just as great.

Positive experience: I am a 70 year old woman who joined the Keizer Courthouse last fall. I first started to attended the water exercise classes and use the circuit machines, then in November I decided to challenge myself and started taking the Performance Training classes twice a week. I have never done anything like this before, and am quite proud of myself for the progress I have made. The trainers have really encouraged me and made adjustments for things that my old knees just couldn't do! Everyone there is always very friendly and helpful. I love it!

Fantastic experience: I love this place. I really do. But folks do we have to stare at cnn or fox news when we are trying to work out? I mean we come here to get away from politics but then here we go again! Some 90 year old comes with a remote control and changing the channel. This is a gym folks. Let’s watch sports channels on our tvs

Negative experience: Nice Facility, So-So experience with staff... The one star review is for the refusal to reimburse me for the membership fee I was charged after the contract ended with the local client who offered us the discount rate to attend the gym initially... Upon reaching out for support, I explained my attempt to cancel the membership, via the app, prior to the charge, but obviously failed to do so, due to the technical difficulties I was having within the app, which is the truth. I do a lot of traveling as a contractor and in the rare instances something like this happens, I receive the courtesy and the benefit of the doubt, because I'm not out here trying to rip anybody off... I understand that they don't owe me the same courtesy, but if the money grab means that much to em, it's coming with a price, so is it worth it? Running a successful business includes leaving customers and visitors with a pleasant experience as much as it is in our power to do so... Again, the month that I was charged, I was no longer in the area and didn't use the facility at all so I don't think I'm asking for too much... Moving forward, I will be more than glad to change this review based upon gym's response. Shalom

Fantastic experience: Love it.

Positive experience: The staff is great but no one answers the phone.

Fantastic experience: The parking lot looked really busy, but it didn't feel crowded inside, which was really nice.

Fantastic experience: Great place to relax and work at

Fantastic experience: My favorite of all the courthouse clubs.

Positive experience: I am enjoying working out here. Lots of classes, an indoor pool, hot tub, sauna, lots of classes. I have gone 9 of 11 days in November.

Positive experience: This is my gym! Lots of different equipment, indoor and outdoor pools, many class offerings. The building is a bit older, so things break down from time to time, but they're repaired quickly. Staff is friendly and helpful.

Positive experience: I came here for a birthday party with the staff was super friendly and it was very, very clean. The only negative thing I would have is that the lifeguards were not attentive at all and it was a young kid's birthday party, and they weren't even near the pool, they stayed back and we're just chatting amongst each other at a table. Other than that everything was great.

Fantastic experience: Just wish it was less expensive. But the place is always clean and not crowded!

Negative experience: Two times in a row Yoga was canceled via a sign at the desk. No prior notification, so that people could plan not to rush and be at the courthouse for Yoga on time. One feels like a fool going there and then finding out that there is no insturctor, twice in a row! Service has gone down compared to what it had been before Covid. I am thinking of leaving the Courthouse after having been a member for 15 years. Too many of you good instructors have left and desk service is constantly changing. This is very sad! C J V

Negative experience: My kids, who are PAYING gym members, were DENIED entrance to the gym today. We started going a few months ago and as a responsible adult, I or my spouse were supervising the kids during water activities ( sitting in the chair and watching them). Well, today, on possibly hottest day in Oregon when kids really wanted to cool down in the pool, all of a sudden, we were told we cannot supervise our kids because we (the adults) are not members. Since when it's a rule? First time I hear about it. If it's a thing, why does the club then sell memberships to kids without mentioning anything about parents being mandatory members and allow us to go since new year till today. What changed today? We are cancelling membership and will be sure to tell everyone we know in Keizer and Salem that your club and business model is discriminatory to families and is promoting unsafe environment for minors!

Negative experience: What a disappointment. I registered my 6 years old and my 12 years old for membership. Took them there to use the facility. I got deny entry without either paying $10 entry or having a membership. I am speechless. Be aware of this policy.

Fantastic experience: Loved the Club Dance. This courthouse is probably my favorite. It have a lot of space for exercise machines and weight lifting. This place is huge. Really cool swimming pools. Staff is very friendly.

Fantastic experience: Everything we could want in a gym. It's always clean and the staff is helpful and friendly.

Negative experience: This place double charged me and is having issues issuing me my credit again. They also are trying to charge me a cancellation fee even though the contract is expired. This place does shady business and they do not maintain their facilities. They also installed horrible automated gates while neglecting the rest of the facility.

Negative experience: Whatever you do, DO NOT JOIN THE COURTHOUSE. If you ever leave, you are stuck with outrageous charges. They haven’t upgraded this place in probably 10-15 years. I can’t stand this place.

Positive experience: Recently refurbished locker rooms, with good amenities (sauna, steam room, hot pool, showers, lockers, towel service). Machines in good repair & operation, though there a couple of machines I'd like that they don't have. Good free weight selection & auxiliary items (balls, bags, bungees, sleds, etc.). Indoor & seasonal outdoor pools. Helpful staff, though can be inexperienced. Nice group activity & basketball courts. Staff trainers are good, but can be expensive. Independent masseuse available on-site (appt. needed). Members can visit any of several CourtHouse Fitness location in Salem metro area. (This one, Keizer, is my "home" location.) Rotating renovations in progress at various sites. Check location for features available; example: some locations have handball courts, some don't.

Fantastic experience: Great staff and lots of different classes/activities to do.

Negative experience: Staff is welcoming and awesome however they need to get new equipment accessories. I don’t pay a premium price compared to other gyms in this area to use worn down equipment that’s being held together by tape (I.e all their tricep ropes).

Negative experience: Love the staff here. I know it's not there fault but I was told this evening that the scales were removed from the locker room after the remodel. I now have to book an appointment to use the scale to check progress on weight goals etc. I find this ridiculous!

Positive experience: Update: I received a call from the director this afternoon after I wrote my experience and review here. She solved my issue quickly and my daughter can start the lessons tomorrow. I will go to set up account and get it done tomorrow. Appreciated it and will update my review tomorrow. Thanks for the help! ------------------------------------------------------------------------------------- No customer service at all! I submited the application of swimming lessons in September, and received the response in December, 3 monthes gap. And last week she said my daughter can starts the lessons this Thursday. I replied her email on 23rd, today is 29th, almost one week, no response again! I called them and manager said it's because of snowing and bad weather. so you cann't reply email or even make a phone call because of snowing? Now I still didn't get answer. so who is the business owner for this location? why are they doing businss in this way?

Negative experience: Call one week and you can pay to get in as a non member to work out, then you go 2 weeks later and are told you have to be a member, she literally said " you got the manager this time haha" like it's funny to be inaccurate and then turn down money for your business. P.S. I don't get a membership because their workout gym is outdated and smells like mold...

Fantastic experience: Very nice gym!

Fantastic experience: A great place to exercise and stay fit. Helpful smiling staff.

Fantastic experience: Joined the court house. I am enjoying it.

Fantastic experience: Best place in Keizer to go. You pay for what you get. What you get is nothing short of phenomenal

Fantastic experience: A place that has been home at all fitness levels of my life - with supportive staff that want the best for me!

Fantastic experience: Great saltwater pool, both indoor and outdoors. This is a great fitness center. Friendly staff who are very helpful.

Positive experience: Nice place very clean great service ppl there

Negative experience: Front desk cannot answer simple questions such as "when are parent tot classes held?" and the Swim Director (Jeni) could care less about helping with her one word email replies and stating that an employee will call, but never does. This business obviously does not care about their customer's business. Highly recommend not going here.

Negative experience: Very poor communication! Especially between corporate and customers. I called in to ask how much a membership would cost, etc. They said to go to the website and find out. All I wanted was to sign my kiddos up so they could use the pool. I called again and asked flat out if I could be there right next to my kids to ensure no splashing/running/drowning... you know, the usual. They said yes it was fine. So I signed them up for 25 a month EACH for 6 months. Went twice without an issue. However, the 3rd time, they said I needed an adult membership or pay 10 dollars EACH TIME MY KIDS want to use the pool!!! I have chronic health problems, so all I would be able to use that membership for is to supervise my kids in the pool. 100 dollars every month just for my 2 kids to use the pool (and even more if I decided to forgo the membership and just spend the 10 dollars each time). My daughter was crushed and cried all of the way home. I will be telling both of my friends that thought about joining for their kids not to bother with this place. And just to add: "AGE POLICIES While in the club, children under the age of 14 must be involved in a structured club activity, or directly supervised by their parent or staff member. Ages 8 and under: • Club use is limited to a maximum of two hours per day. • May use basketball courts, racquetball courts, and the pools with direct adult supervision. • May participate in Kid60 sessions (ages 6-10). • May participate in Kid’s Court (ages 2 months through 10 years). • Are not allowed to use the cardio or weight equipment. • Are not allowed to attend Group Training classes. Subject to all indoor/outdoor pool policies." Even in the waiver, I found nothing about having to buy a membership just to supervise your children.

Positive experience: I worked out here for the week while visiting friends. Nice small gym with plenty of equipment. Not too crowded and they offer classes like every other gym. They have in inside pool mainly for exercising and pool classes and an outside pool for families and people wanting to escape the heat. $25 weekly pass and $10 daily pass. Pretty expensive considering the monthly pass is over $40. Womens restroom by the pool needs a remodel.

Fantastic experience: Love coming here I go about 5 days a week very clean and friendly atmosphere very positive environment to be in. I'm also glad that they chose to stay open during all the BS

Fantastic experience: I love this gym. Everything is kept very clean and the staff are really nice.

Positive experience: Love the facility and staff but it's pricey compared to other local gyms. My husband uses the membership where his time of day usage is restricted so his monthly cost is less and that works well for him being retired. If you are wanting to check in at 5pm for an after work workout that won't be an option for you, but you could always go early before work. That's what I used to do before becoming an at home nana raising small people. I'm considering rejoining this summer just to get the kids into their swim program. (Okay, I'd love to swim too!). We will see what covid permits!

Fantastic experience: Nice staff

Fantastic experience: My Experience is the Pool

Fantastic experience: Great place!

Negative experience: Took me from October - March (hopefully) to get my membership closed. Do NOT get sucked in to it. They will take advantage of every possibility to keep you in contract. Do NOT donate to this failing company. Please let them fail as it is the consequences of their actions towards our community.

Fantastic experience: Love all the classes. Complete health package.

Fantastic experience: Amazing gym! We joined from our shut down gym in Silverton and love it so far. We appreciate the fact that they have stayed open and allow a clean and sanitary option for those of us that actually need a mental health release that a gym provides. This gym is one of the most cleanliest that I've been to. And they actually leave an appropriate amount of sanitary solution and towels out! Unfortunately some of us can't afford a new $8,000 in home gym. And we don't live in California so exercising outside every day isn't always feasible. Every patron I've seen, is very diligent about wearing a mask & cleaning all equipment, along with the staff themselves. For those who say "mental health matters" and then slam gyms for opening/staying open, you are nothing but hypocrites. Until I see ACTUAL DATA (which Kate Brown has none of) that can prove gyms and restaurants tribute to the spread of COVID I will attend and continue to put my health first, since I've had to apparently put everyone else's first for a majority of 2020. Keep up the good fight Courthouse! Some of us appreciate you for standing up to Dictator Brown.

Fantastic experience: My family has been long time courthouse membership holders. We are pleased that the courthouse has decided to stay open through current events. The courthouse has remained a cornerstone to the health and happiness of the Keizer community during the corona pandemic. Thank you Courthouse and staff.

Fantastic experience: What’s not to love about this gym?! Wonderful staff, quality gym equipment and clean environment. My favorite gym in the Salem/Keizer area.

Negative experience: Unsafe conditions during a pandemic.

Fantastic experience: I would disagree with courthouse members not following mask mandates. I think keizer courthouse and it's members are doing a fantastic job of keeping the club clean and sanitized! We love this gym and are very happy with our membership.

Fantastic experience: Nice

Negative experience: Staff is not upholding OHA rules and regulations for protecting members from covid. I have expressed my concerns to staff and managers numerous times with nothing changing. Very disappointing and will be canceled my membership as soon as I can.

Fantastic experience: Very friendly orientation! Thinking of joining.

Negative experience: The men that work at the front desk in the evening are filled with hate and negative energy.

Fantastic experience: My second home! Love this place. Best staff, equipment layout, and instructors! You have to check out Centergy with Nancy!

Fantastic experience: Such a great place here! The employees are always so friendly and greet you when you arrive, it’s really clean and there’s a wide selection of weights in the weight room, even though the COVID-19 they were able to make important adjustments to make sure everyone is safe

Negative experience: Wanted to cancel my membership and they require a 30 day notice, which you can find no mention of on their website. I don’t even live in Salem any longer. And unreal they are still charging people when they are shut down during their mandatory shutdown period. Props to you, Courthouse!

Fantastic experience: I absolutely love the swim instructors they all love the kids and do a great job at staying enthusiastic throughout the entire lesson so that the kids can't wait to come back. Also the staff is amazing and does a great job at making sure everyone feels welcome.

Fantastic experience: All the staff is so friendly here!! There has never been a time I was not greeted the second I came in making each and every person who walks through those doors feel instantly welcome!!

Fantastic experience: Clean

Fantastic experience: Very clean friendly people. The class I took was amazing. The yoga teacher was so good.

Positive experience: Family friendly, and super nice outgoing people!

Negative experience: Careful of the contracts, seems to me they only care about money since they won’t work with you when there are extenuating circumstances. They are not upfront about fees or policies even when asked specifically. Also, there is almost never any parking available at peak times.

Fantastic experience: I've been a member a few times. I always think, "wow I should go to a place that costs less". And every time I do I am so disappointed. I love the Courthouse! All the staff go out of their way to make me feel welcome. (I am an obese woman with anxiety in her 40's) I love the variety of classes they offer. The facility is always nice and clean and the people that go there are friendly. I guess what I'm saying is that yes, you can get a membership somewhere else for $30 a month and when you get tired of the same boring workout routine in a less than clean facility, we will all be waiting to welcome you to Courthouse.

Fantastic experience: Friendly Staff

Fantastic experience: Love it.

Fantastic experience: 25 years so far. Nothing in life is perfect but having a full service club in Keizer is way cool. Member for life.

Fantastic experience: Not too busy and it's quiet

Positive experience: I like this Courthouse. Only problem is, one time it was not very clean in the lockerroom bathroom stalls one Saturday morning. Kinda bad. They need to check/clean more often.

Negative experience: Everyone is old, which is fine if you're old.

Fantastic experience: It's the best! I got my health back because of their great instructors and classes.

Fantastic experience: Great pool, clean locker rooms, nice staff. Love it!

Positive experience: Great staff and instructors!

Negative experience: Place is like a scam would not recommend getting a membership here

Fantastic experience: Gym, pool, hot tub, what else could you ask for.

Positive experience: Clean, friendly, so far, plenty of space during my workout. After a conversation with hubby, he said that the shower area in the Men's area, is just an open, free for all, whereas the women's have individual stalls with curtain. Why don't the men have this? Seems creepy to openly, shower naked next to strangers.

Fantastic experience: I LOVE club dance! All the courthouse clubs have really friendly workers. Super great place to workout at. They have a nice indoor pool and hot tub as well as having an outdoor pool! Very nice place

Positive experience: Love this place! Always motivating and friendly

Positive experience: Its a nice gym. All the equipment you might need, good set of class, and a couple of pools (indoor and outdoor). My only complaint is that the indoor pool is really warm and too shallow for lap swimming.

Fantastic experience: Very good