South Shore Hospital

Information about South Shore Hospital
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Hospital
Our comment from Nutrifinder.net about South Shore Hospital:
South Shore Hospital is a facility that has received mixed reviews from its patients. Many users express significant concerns regarding the long wait times and perceived lack of urgency in care delivery. Customers often describe their experiences as frustrating, particularly in emergency situations where immediate attention is crucial.
However, amidst the negative feedback, several patients acknowledged the kindness and professionalism of individual staff members, particularly nurses who provided quality care when directly involved. A few reviews highlighted positive experiences, praising the pharmacy staff and certain medical professionals for their attentiveness. Some individuals even described South Shore Hospital as a 'diamond in the neighborhood' and appreciated the helpfulness of specific team members.
While the hospital certainly has areas requiring attention, including cleanliness and staff responsiveness, it continues to serve as a community staple. With improved resources and staff management, there is hope that care delivery could be significantly enhanced. Overall, South Shore Hospital remains a crucial health facility for its local population, though potential patients are advised to be aware of varying experiences.
South Shore Hospital: Reviews
Negative experience: My mom came for bad abdominal pain-and dr wanted to give surgery on a hernia that had nothing to do with the reason she came there for-thank you for the reviews -that helped me to take her out asap
Negative experience: This is a horrible place to come to if you are in extreme need of assistance….. I would t send my sick animal to this hospital…. All the nurses and doctors do is sit at the desk and have loud non work related conversations… every time I have came here I left before I could be seen. Due to the outrageous time they have Yu waiting just to be triaged.
Negative experience: If I could give this hospital a 0 star I would IMMEDIATELY!! DO NOT EVER GO HERE IF YOU HAVE A LIFE OR DEATH SITUATION! My brothers life would be in danger and I don’t even live in the city and they would’ve had a lawsuit on their hands BIG TIME ! Poor staff not serious at all I would never go to a er in Chicago because of them I am scared if something happens to me down there I’ll never go !
Negative experience: I am currently here, I’ve been waiting for almost 4 hours in extreme pain smh. Not only am I in pain but it’s extremely cold in this lobby, this is horrible
Negative experience: This place is horrible first first, let me start off with the emergency room. I entertain emergency room by ambulance at 9 PM. When I arrived, I was triaged and sat in the waiting room while in the waiting room. There was only me and 3 other guess. I set there from 9 PM til 10 AM the next morning before it even gettin the bed in the back of the emergency room. Mind you the nurses in the emergency room were very rude when asked questions about why was the wait so long? After I was taken upstairs Where I was admitted for days only to be told. One thing was wrong but discharged on a whole norher . I watched nurses. Be mean to to patience patience that were unable. To take care of themselves. I only encountered. 2 nurses on the 4th floor that was nice.I did not the rest well here Because they mix mental patients with with Regular patients. This place is horrible. I could go on for days. Never go there even if that's the only place to go. You will die there.
Negative experience: Why is it like pulling teeth to get any of the departments to answer a simple phone call. I’ve been calling medical records for 2 weeks and still no answer or call back. What’s really going on
Negative experience: Horrible! My grandmother arrived there happy and in good shape. All she needed was dialysis until the machine at he got set up for her. We were going to pick her in a few hours. When we got there, we found out she passed. She was just fine a hour prior! We found out she was never seen by the doctor. No doctor was even in the building. The nurse lied to us! This law suit will shut them down!
Negative experience: I got bit by a dog and waited 5 hours 3 people left cause they ever got help either So I left no one came to the window or responded to the bell when I ring it Worst hospital ever
Fantastic experience: The pharmacy staff here is amazing and helpful
Negative experience: Emergency room staff are very unprofessional
Negative experience: This is the absolute worst hospital. My father has dementia and it’s progressing and when me and my sister went to see him today he was tied to the bed like an animal. The restraints was so tight his hand was swollen. When we complained about it the nurse went to the nurses station and started talking about us and we heard everything.
Negative experience: They don’t move fast enough at all I took my brother here because he couldn’t breathe everybody was just moving so slowww!!! And the man waited so long to give us ah mask I watched my brother pass out in my face !!!
Negative experience: Horrible service I would never return to this hospital again
Fantastic experience: Great hospital love their service.
Negative experience: Horrible only 2 of us in the wait room in we waiting over 4 hours and that was just to be seen by the doctor the some of the staff has a I don’t care attitude.. when u asked them a question on how long they reply they don’t know
Fantastic experience: A Good Community hospital
Fantastic experience: the wait was long . i waited for 9 hours . but on the other hand , the nurse keisha was very attentive & professional . the nurses are awesome
Negative experience: Hood hospital. Yikes
Negative experience: Very poor service. Long wait time. My mother had insurance for Northwestern hospital. Doctor Walker would not transfer her. She was hail hostage in order for her to make money. My mother died under her care . The wrong cause of death was put on the death certificate Needs to be some community action. Doctor walker never even fully examined my mother even in the emergency room
Negative experience: I spoke to angel today a social worker who said I need a V code to speak to my mother i have health care POA ok .... I didn't authorize a code just for any decent human or even a loving family member to be able to check up on the wellbeing of my mother...im pretty sure thats a hostage situation. Black ran facilities cant run a decent facilities without white people the incompetence is serious. Never did hear my mother voice all I wanted was 1 to 2 minutes
Negative experience: Do not come with jewelry they steal … they stole my elderly gma earrings . The lady took them out and never put them in her purse .. slow broke nurses
Negative experience: The service there was horrible the employees don’t answer questions,and they were even pieces of tissue on the floor, and it took them an awful long time to take me to my relative
Negative experience: I e been here since after 1 pm didn't get triaged until 140 pm with absolutely no one in either waiting area! It's 330 and I'm waiting on a bed at a hospital!! Make this B's make sense!! Only in black neighbotdo we get treated this way!! This hospital sucks big time!! Wish I could give negative 50 stars
Negative experience: Would give it a -1 if I could
Negative experience: My experience in this hospital was horrible the staffing rude triage RN PJ tried to be nice but wasn't enough for my daughter to feel safe with the care. Very unprofessional and irresponsible administrative. Needs to be closed down.
Negative experience: Poor care
We are sorry that we did not meet your expectations when delivering care to you on your last visit to South Shore Hospital. The goal at South Shore Hospital is to exceed your expectations of care delivered to you. We hope to have the opportunity toi mprove the care delivery to you on the future.
Negative experience: I don't want to even give this place a 1 star, just absolutely horrible place to go for any health problems. I cant even stand to look at this place when I walk past them. The wait time is extremely long and rude non caring workers.
Please call the CEO of South Shore Hospital, I know He would like to hear from you
Negative experience: Please don’t go the on south shore and that hospital really dirty place and unprofessional they was no help.they have ant
Fantastic experience: Where the man, the myth, the legend Derick Hob entered the world
Negative experience: Not even one star is deserved. From the ER till I was admitted, was the worst experience of my life, the aids and some nurses on the 3rd floor were so awful, never leave a loved one there !! Run!
Negative experience: The service is horrible the wait inside the emergency room is so long & the nurse are very rude I don’t like this hospital and advise people to stay away
Negative experience: Worst hospital ever
We at South Shore Hospital are sorry that we did not meet your expectations, we would like to have the opportunity in the future to provide you with a better level of service from your.
Negative experience: Some of the employees was very disrespectful. Some some was kind but there was a half fuel that was very disrespectful. It could be better with modern changes.
Negative experience: They unprofessional and the staff members are rude, I would not be coming to this hospital ever again!
Negative experience: Today i went to south shore hospital , WORST EXPERIENCE EVER! I sat for 2 hours in room 8 with no nurse , registrar, or doctor! No call light which is illegal , no bed rails up , no mask provided & rude people. This isnt my first experience with this hospital! To say the lightest if you looking to die go here
Fantastic experience: Everyone on the 3rd floor Nurses was outstanding and did they job excellent. Especially CNA Salisbury,Nurse King,RN Pam. The admitting was Great too. Dr. Wu and his staff especially Johnnie was Awesome. Thanks for everything!
Fantastic experience: I was in pain I first went to Trinity on 93rd ER was packed they only had one Dr. I never thought I'd go to South Shore, but I must say I was treated from the beginning with so much dignity and respect, I personally want to thank Dr. Plamoottil, Issac Do Nab this Dr. Went over and beyond his job and I am forever grateful....My first time ever going to this hospital, just goes to show you can't believe everything you hear...I'm grateful
Negative experience: This hospital IS THE WORST!!!!!! Some of the staff are helpful and understanding but the one Oluseum Osinowo is VERY RUDE.
Negative experience: They don’t deserve a star at all the fact that they had no patients and took forever shows they don’t know what to do. They not use to having patients they use to hanging in a group doing nothing. The triage nurse didn’t answer the emergency button. Whoever answers the phone in the morning for the emergency room have no business answering phones. You can just tell they hire people of the street for this deserted hospital. This aint nothing but a Jackson Park Hospital Jr. but they are worse than them .
Negative experience: Never take your loved one there! The worst experience ever!!!
Fantastic experience: Jewel in the area without a doubt. Exceptionally expert and freindy staff and specialists. Food was hot and healthty with a home touch. Sourh Shore is doing things accurately, I absolutely felt really focused on, thank you South Shore I required your clinical benefits and im feeling good.
Negative experience: Will never go there again. In great pain and sat there for five hours and all they gave was a moltrin. Worst service ever.
Negative experience: Was there last night or shall I say early this morning. Incompetence at it's finest. The intake nurse was great, but after her it was downhill. Took my disabled brother in for vomiting blood. They did a blood work but it took forever and dismissed my complaint. I am his legal guardian and they kept him from me after I went to waiting room. They get one star for the intake person. Never again. I had a horrible experience.
Negative experience: Worse er wait time was not seen sat there for 6 hours as everyone went before me discrimination because of lgbt will never go back
Positive experience: It’s an older hospital but staff was really friendly and nice. They did my X-rays so fast and efficient.
Negative experience: The nurse named Michelle that works on the 3rd floor was very rude today when I attempted to see my mother and refused to give me her full name and a detailed description of the visitors policy. I will be contacting the nursing board to report her. How can you be rude working in healthcare and caring for someone’s family member.
Positive experience: my mother came here for her COVID vaccine, very easy and fast to book the appointment. However, upon arrival the lady at the desk was very rude, and not helpful. The email she received asked for ID and insurance but while there they asked for social security card which I found odd since it didn’t state that in the email. The nurse that gave her the shot was great. Took about 30 minutes in total.
Fantastic experience: Diamond in the neighborhood for sure. Very professional and freindy staff and doctors. Food was hot and healthty with a home touch. Sourh Shore is doing things correctly, i purely felt cared for, thank you South Shore i needed your medical services and im feeling better.
Fantastic experience: The staff and doctors there and very caring Kamika Battle, ms.Green,Kim supervisor, Ruby, Melody,Barbara front desk,Gloria house keeping, Rebecca, Tiffany E.R,mz.Anita,Jennifer, mz.Essey,Obossey Phyllis lunch room,Ann, KallyMcgill, Shay they go on and above to take care of you !!!! Love dr.Mitchel
Negative experience: Waited 24 hours to see a doctor. Still no plan of treatment. Room hasn't been cleaned (sheets changed, bathroom cleaned) for two days. No communication They just have you sit staring at the wall.
Positive experience: South Shore Hospital gets a bum-rap because they are an under-funded hospital. They have great doctors. If they had access to the same money as Northwestern or University of Chicago, their rating would be much higher. Their care is as good as the care that I have received at Northwestern, on one occasion better. Their only real issue...is funding.
Negative experience: Horrible hospital, I signed my mother out A.M.A put her in a wheelchair, put her in my car and took her to christ.
Negative experience: WHY PAY A SITTER INSTEAD OF HAVING THE NURSES TO RESPOND AND TOILET THE PATIENTS? WHY KEEP THE PATIENTS ON CONSTANT BEDREST, NOT GETTING THEM UP AT THE BEDSIDE? WHY PUT SUGAR PACKS ON A DIABETIC FOOD TRAY? WHY NOT HAVE A STROKE PT. WITH HIGH B/P ON ROUTINE B/P MEDS ?
Negative experience: It' terrible service you had to wait like hours just for them to call you. YOU SHOULD NEVER GO HERE!!!
Negative experience: Horrible place to go especially for an emergency you will wait in the waiting room for a long time before getting seen on top of that you will be waiting forever just to get one aspirin Its ridiculous the way they treat humans a dog is better off there
Negative experience: Save yourself! Dont go to South Shore ER...2 hour wait and my vitals were not taken....The nurse made fun of a patient with her unprofessional crusty a**.....
Negative experience: This place is CLOSE to where I LIVE. But I'm starting to HATE the way they CARE for people. And there's this one ER. Doc. That saw me in there and with the look on his face NOT HER AGAIN. And I saw it and I was there for others. That's not the way. Doc.s. and ER Doc is
Fantastic experience: I can to this great hospital emergency room today the staff from the time I can in the door was great people took care of me with most wonderful care as well as the fire department ambulance people as well thank you great people love you all for the best and great care you have me
Fantastic experience: Everyone I dealt with at this hospital was respectful, friendly, and very helpful. I felt welcomed at this hospital. Definitely, my next visit will be at South Shore Hospital. Thanks to the girl at the reception for her kind treatment. In 2024, I returned to this hospital and the care I received was the same.
Fantastic experience: Great experience
Negative experience: Awful but can be turned around with more staff.
Positive experience: Slow
Negative experience: This hospital isn't worst than Jackson park but they're close. My mother is in clear pain (literally screaming)and the doctor is sitting there with his feet kicked up on the desk. They didn't even know who she was. They had her registered under some random social security number. They we're more concerned about getting her billed than her actual health. I'll call an Uber or Lyft for my mother to take her to a real hospital before she ever goes back there. Absolutely horrible. I guess this is where they stick the degenerate nurses and doctors.
Negative experience: This hospital should be closed worst place I ever seen staff is terrible I don’t Advise nobody to go her for any type of treatment!!!
Fantastic experience: Very friendly atmosphere
Negative experience: Staff helpful, nice and clean
Negative experience: Please do not go here. I think this doctor is on crack. I went to the ER and the nurses were nice but the doctor was dumb as hell. He didn’t tell me anything they just threw some medicine at me and told me I was ready to go. I could’ve googled my symptoms instead of WASTING 5 HOURS.
Fantastic experience: Very good care, nurses had great disposition very helpful, very good neighborhood Hospital.
Negative experience: They don't have enough waiting room seats
Fantastic experience: In,need of support. Real live treatment ,rehab, the. Folks here, care I,would go back ,$
Negative experience: This hospital should be closed down they are one of the worst hospitals so slow been here since 330 pm now it's 640 pm in the visit is for my son a 6year old make no sense how long this is taking I should have went to Jackson park hospital and the staff can't give you no information about how much longer you will have to wait just need to shutdown the place will never come here again
Negative experience: This hospital is a mess. Dirty as ever. The staff was nice but we waited 12 hours to be seen in the emergency room. When i finally got a room it was dirty. Bathroom looked Disgusting. The door was broke smh. That hospital needs to be shut down Immediately
Negative experience: Mistreat their patients! Staff shortage, and very rude nurses very disrespectful, meager of medical supplies. Unclean hospital, not safe!
Fantastic experience: Looking for someone who gave a baby girl up for adoption December 26, 1959 is the birth date
Fantastic experience: Love ssh love the people
Fantastic experience: Great
Negative experience: Hadn't seen a hospital look so gloomy. It looks depressing. Hope never have to go there.
Positive experience: They took care of me.
Fantastic experience: Very nice and friendly. Waiting room needs some updates.
Negative experience: Horrible waiting time even when there are only a handful of people to be serviced. Staff seems to be unbothered about people waiting to be triaged. I wouldn't recommend going here.
Positive experience: This place needs serious upgrading and an infusion of cash.
Fantastic experience: Fast service don't sleep on the physical therapy department omg I'll keep it a secret in case I need them again fast service and my back pain is gone.
Fantastic experience: Great hospital
Negative experience: Hospital is very old and outdated
Negative experience: Not that good
Negative experience: This hospital is horrible the cafeteria was definitely horrible rude ghetto workers
Fantastic experience: Their customer service was excellent
Fantastic experience: ER nurse was great. I was in and out in less then expected
Positive experience: People were nice, but the place as seen a better life like 30 years ago.
Negative experience: Longest wait time
Positive experience: My hope is that this hospital will survive. For as long as its been there in the South Shore neighborhood and as great as the employees are it is a staple in the community.
Fantastic experience: Great dr
Fantastic experience: The hospital personnel are very courteous and very supportive.
Negative experience: I wasn’t even a patient and I was disgusted at how this hospital looked from the waiting room, so imagine the actual rooms. There was ants , spiders and dirt all in the waiting room. Rude staff in the handling of a gentleman. I will never come to this hospital nor will I bring my son ... even though this is the closet hospital to us. The health department really needs to look into this hospital. I saw no hand sanitizers anywhere, which is upsetting because everything I touched I wanted to sanitize off me.
Negative experience: Never I mean never go here for emergency. You will sit two days before you be seen
Fantastic experience: Don't have to wait long.
Fantastic experience: I sometimes go there but only for emergencies.
Fantastic experience: Always a great place for hospital care.
Negative experience: Staff and management honor not the patient or family members. It's like pulling teeth to get anything done here.
Positive experience: Great
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