Rosewood Family Health Center

Information about Rosewood Family Health Center
97266, Portland
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-17h
- saturday: 8h-17h
Rosewood Family Health Center is located in the southeast section of Portland, a thriving city with diverse businesses and fine stores.
Our comment from Nutrifinder.net about Rosewood Family Health Center:
Rosewood Family Health Center is renowned for its warm, welcoming atmosphere and commitment to high-quality patient care. Many clients have praised the professionalism and friendliness of the staff, with particular commendation for Dr. Brent Fivecoat and Nurse Amber Purdell, who are noted for their attentive and compassionate approach. The center features an onsite pharmacy, which enhances convenience for patients, ensuring prescriptions are filled quickly.
Visitors often express gratitude for the efficient service and the minimal waiting times, making healthcare visits less daunting. Patients appreciate that the staff genuinely listen to their concerns and strive to address their needs with care and dedication.
However, some reviews highlight issues with communication and organization, particularly regarding the lab services, which have received mixed feedback. While many had great experiences, a few reported unsatisfactory interactions with reception staff, emphasizing the importance of consistency in customer service.
Despite these criticisms, the overall sentiment toward Rosewood Family Health Center remains positive, with numerous clients recommending it as an excellent place for comprehensive healthcare.
Rosewood Family Health Center: Reviews
Fantastic experience: The staff at Rosewood are friendly and professional... The lady in the lab Angie was very nice and listened to my special needs. She was amazing.
Negative experience: Terrible experience. Bad communication. Every staff tells me something different each time. Couldn’t get a sports physical done in the timeframe they promised.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: I’m a newer patient here and couldn’t recommend this place more!! I have been able to get in right away each time & never waited more than 5 minutes to be seen after checking in. The staff, nurses, and doctors have all been amazing while showing genuine care while listening. Doctor Brent Fivecoat has never made a visit feel rushed while taking time to answer my questions & actually takes the time to explain himself. Them having a pharmacy onsite saves so much time & they have always had prescriptions filled within 10 minutes. Until going to this Health center I always dreaded going to the doctor, but them making everything so easy & caring is very encouraging!
Fantastic experience: Excellent patient care, doctor and dental assistant made my dental anxiety better.
Fantastic experience: I've been going to the Rosewood Family Health Center clinic for years. They're good people and I'm very happy with my doctor. They recently changed locations and are in a much nicer set up, but even if they weren't, I would recommend the place.
Fantastic experience: I was so glad and grateful to be back at Rosewood Family Health Center. No one treats you better. Oh! And I loved the New medical building. It's more spacious and it has improved immensely. In addition, I have my same Doctor Lind who is an awesome Doctor who knows my health history oh so well. I wouldn't trade her for the world. Oh! And having the pharmacy right there..... who could've asked for a better medical facility.
Fantastic experience: I'm really blessed to have Dr. Fivecoat as my physician. He's kind, thoughtful and he really cares. He leaves no stone unturned when it comes to my health/wellbeing. I can't recall ever having a physician that is serious about his career and the compassion that he gives freely. Thank you Dr Brent Fivecoat
Fantastic experience: Friendly staff members at Rosewood! Lab staff are amazing, benefits people are amazing! Dr. Ashley, Amey I met for the first time as a new patient for her a d she is definitely a good vibe and very cool!
Fantastic experience: I was having a hard day and the staff tended to my needs and we’re very supportive
Negative experience: I love my doctors and the nurses everything runs smoothly and in a timely fashion, I’m never waiting long. Switch over to the lab which I will never use again, it’s that bad. Why am I sitting there for 30 minutes waiting. I can see through the window and nobody’s working just talking it up, no lab work going on and I wait, had to leave lab work not done. So now I won’t use your lab and I call to have the order transferred and pops up another problem. The woman on the phone argued with me. I now were I want it transferred but I don’t know all the information. She can’t do the transfer cause I’ve got to get the information for her to do her job. I’ve gone through this same process with other doctors offices and they never did that.These 2 things make me feel disrespected and make me want to leave this establishment and why you are getting a rating of 2 stars
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Negative experience: I waited for an hour & the doctor never came so I left. I would give zero stars if I could…
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: My experience with Dr. Bellsmith has always been a positive one. I chose a wonderful primary care physician. I only wish that there were more like him. I'm very fortunate to have such a caring PCP. I trust him and know that he will take the utmost care of me in any situation. Thank you Rosewood Family Health Center.
Fantastic experience: Rosewood is my place for being seen by medical staff ... they've always treated kindly , made every effort on their part , and every time it came down to it they made sure to go above and beyond even if they did not need or have too ... I have always enjoyed going their the past 12 years now ..... I walk in and I am greeted like family and by first name by staff , not many places do that ... thank you rosewood
Fantastic experience: I’ve taken my children to a few different dentist offices, but this one is by far the best. The staff is warm and welcoming and so good with children. Very knowledgable and easy to schedule with
Fantastic experience: They are always like family, they really care and it shows! I kind of look forward to coming to an appointment! They take time to discuss your health and don’t rush through the appointment, making you feel like you are just another a number! A*
Negative experience: Very rude female receptionist and we've never seen her smile over the years.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Thanks for service and care doctor five coats and the staff were all polite and did amazing work as a team it's hard to find people working as a team these day I give you 10 stars thank you
Fantastic experience: You guys are doing a good job taking care of me, and may God bless you guys. Thank you so much, Ashley; you are a great doctor taking care of the patients. Thank you so much, may God bless you.
Fantastic experience: Wonderful place! Clean, modern, and the kindest most welcoming staff, doctors, and PAs
Fantastic experience: The staff was kind and prompt. My doctor was attentive and skilled and my only complaint was that the lab for blood draws was understaffed. Even so, the overworked lab tech was kind and competent and the staffing issue was a problem of management (the insurance company) not the professionals that were working there. Overall a very good experience and a great place to get my health care!
Fantastic experience: It’s a very nice clean building. Everyone is very friendly.
Fantastic experience: Great experience I’m happy with my doctor they show they really care here about your health .And Ashely Amy goes above and beyond to take the time to listen and help me. Even though she has so many other patients Ty I appreciate your efforts and the work you do at Rosewood!
Fantastic experience: Thank you for all your wonderful help. Your the sweetest.
Fantastic experience: Dr. Lind is amazing! Had a great experience with her and this clinic.
Fantastic experience: I've been dealing with pancreas issues and was getting declined by Primary Care physicians. Cynthia Hodge was absolutely amazing. In one visit she actually seemed like she cared. Got me situated to have my drains removed, imaging setup, and even put me in contact with a psych for the depression I've been dealing with since my 3 month hospital stay. I cannot reiterate enough how good it felt to be heard. She actually went over my med records before the appointment. With all the issues I've had in terms of the medical field, it was refreshing to have a doctor that didn't seem like they were there just to collect a paycheck.
Fantastic experience: Doctor and staff was very professional and polite. One of the best experiences I have had with a doctor. Definitely felt listened to and my condition addressed.
Fantastic experience: The wonderful Celia, a nurse practitioner that saw me and she was great. She listened and cared. I don’t like going to the doctors office but with this staff at rosewood clinic, I already made two additional appointments for additional issues that I’ve been putting off. Celia was an absolute pleasure to treated by.
Fantastic experience: Very friendly, helpful, professional. I truly appreciate them
Fantastic experience: Medical Assistant Byanka Hopkins handled my child's fear of needles excellently. He even gave her a hug after! Such a smooth visit.
Fantastic experience: My visit with Dr. Celia was a very pleasant experience. She's thoughtful and very professional. The front office staff draw you in with their wonderful warm smiles and professionalism. I would recommend this clinic to everyone.
Fantastic experience: Yessica was absolutely delightful and a professional at her job. She was warm and kept me fully distracted from any dentist anxiety I would normally have. I highly recommend her for those who are nervous dentist patients!
Fantastic experience: I highly recommend this clinic to anyone seeking quality healthcare services. The combination of a beautiful new building, awesome staff, and great nurses makes for a truly exceptional experience.
Fantastic experience: Dr. Jamie Walrod listens attentively, takes detailed notes and responds to your requests immediately and is very on-time. Thank you!
Fantastic experience: I'm very happy with the quality of care I receive at Rosewood. Professional staff, & I've never had to wait too long for an appointment.
Fantastic experience: This is a wonderful practice, my PCP, my therapist are both AMAZING HEALTH CARE WORKERS. I feel, safe, heard, completely and truly CARED FOR THERE ♥️ (Not screaming, just happy I found this facility)
Fantastic experience: The staff at the front desk were very helpful, and the nurses very friendly. I feel in particularly good hands with Cynthia Hodge. She listens really well, and is thorough; looking at the whole picture, taking the time to understand the medical history, and checking things out that might have been easily ignored. Thank you!
Fantastic experience: I really enjoyed my experience with Cynthia Hodge. She was very knowledgeable and able to quickly answer my questions in detail.
Fantastic experience: The Best Doctors office available anywhere!
Fantastic experience: The staff anre awesome and punctual with question on mychart. Dr. Fivecoat is always professional, listens to my problems, offers multiple solutions and his bed side manner is amazing. The health care i teceive from this clinic had got me on track with my physical and mental health.
Fantastic experience: Very friendly staff. Bilingual staff both Spanish and English. Very satisfied. Quick and easy appointment. Thank you .
Fantastic experience: The doctor was very kind and in general good service.
Fantastic experience: Great experience! Felt heard and cared for
Fantastic experience: Great place to make a Doctor appointment very clean and everyone is nice, helpful and professional.
Fantastic experience: Thai Tran has been absolutely amazing and very thorough in exlaining things ,helping me to lower my A1C, bringing my numbers down immensely and lowering my blood pressure in just a matter of a couple of months. He is very knowledgable and knows what he is doing. He's a God sent and I am looking forward to my next visit with him. Thank you sooooo much Thai Tran.
Fantastic experience: I recently found Dr Nakhai. She is my primary Dr now. Dr Nakhai is a very knowledgeable Dr. She listens; she understands her patient and asks questions to know patient. Most importantly; I feel very comfortable with her energy; a very warm easygoing Dr. I highly recommend Dr Nakhai.
Negative experience: If you are looking for a clinic that won’t ever bill you since they are non profit then this is the place for you. Just know they don’t care about pronouns and just look at patients like $$ because they make their money off of vaccines and all other test they run. This clinic may look nice on the outside but no bathrooms are ada wheelchair accessible along with door ways being small some people can’t even get their blood drawn in privacy due to not fitting through doorways. Some of the staff is nice other staff will immediately start drama and bad mouth patients. Not to mention one of the managers has discriminated against other staff for having adhd.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: I gave Rosewood Family Health Center 5 stars, but would give them more if it was possible. I live in Vancouver, but still drive to Portland because I like their care, prompt attention the provide to their patients and the kindness the staff and doctors provide. I also like the fact that they will do anything to accommodate your needs. Case in point; I had an unusual appointment on Saturday because I hadn't been feeling well. They were running a little behind and the receptionist/manager mentioned that I may need to reschedule and I asked that we not do that because I was not feeling well at all. That was all it took! They got me back and I was put in the waiting line. I didn't care how long it took, I needed care. Dr. Brook Birchard gave me amazing care! I want to thank the doctor and his awesome assistant! I want to thank you for seeing me even though you probably didn't get home until midnight. Thanks Rosewood for hiring such supportive and caring people. A shout out to my regular doctor Walrod and the other doctor I see Dr. Fivecoat. I really don't go there that often, but I want to acknowledge the team of doctors I see. You're all great.
Fantastic experience: Looking forward to seeing what they can do for me.. very nice people and place
Fantastic experience: Amber Purdell made my son and I feel very comfortable. She asked questions and listened well to our answers and our needs. All the staff are amazing!
Negative experience: I do not recommend this clinic, there DOCTORS treat patients based on THEIR BELIEFS, not what the patient needs or works for that patient. They do not care about the patient, or what is already helping the patient!!! I have cancer , diabetes, and alot of other health problems , I know what meds work for me. They do not care , so do not expect them to listen. I give them zero stars!!!
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Dr. Walrod is the Best...She has been exceptional in her Care for me....She's helpful, compassionate Rosewood Staff are very congial & caring ..It's a beautiful facility ...
Fantastic experience: I have been going here for a few yrs now. They are very professional, nice, courteous, listens to my concerns and I would totally recommend them.
Fantastic experience: Dr. Hodge listens and communicates very well. I felt validated in my concerns regarding my overall wellness. My first impression at my initial appointment is positive. Feeling grateful of the expertise of her and the Rosewood staff. I appreciate the quality in care and efficiency of time management by the office.
Fantastic experience: I cannot express how important this facility is as a place of quality health care for people of modest means. Thank you for existing, and for this beautiful facility filled with caring professionals.
Fantastic experience: Dr Fivecoat is an amazing, caring Dr.! He always addresses our son directly. Highly recommend!!
Fantastic experience: I am thankful to have Maliheh Nakhai. As my primary doctor, finally somebody is listening to me and taking care of all my needs in my health life she’s awesome. I highly recommend Rosewood Family health clinic she’s a great doctor
Fantastic experience: The Dr's & all their assistance are awesome The new facility is great. I have the best PCP out there.. If you're thinking about switching doctors or just need to find one this is a great place...
Fantastic experience: My visit at Rosewood family health care was great . All the staff are very helpful and very professional, and now I am on the road to recovery with confidence knowing that they deeply care about each and every one of us. They all deserve more STARS
Fantastic experience: Wow, could not be happier after my first visit. From the intake process to the quality of time spent with NP, then the blood draw and pharmacy - this place is doing it right. Professional, courteous, excellent record keeping, clean and fast. VERY glad my health plan made RFC my first option for my new provider. Thank you team at RFC! Edit: I’m extra glad I established my primary care here. I came down with Bells Palsy 3 weeks ago and Amber Purdell, NP as well Lancaster NP have both been amazing in helping me with my treatment plan. I feel like they really do have my recovery as a priority - answered all my questions and explained what I can expect.
Fantastic experience: i saw ashley amey and she was amazing she answered all my questions and put my fears to rest and shes super kind i am definitely going to go back
Fantastic experience: All staffs are really caring and very kind from the reception to Lab. However I met Dr.Celia at the first Check up here in USA,she's really the best. She's a good listener and competent. Many thanks to my Dr
Fantastic experience: I came in and had to get a shot and I was welcome and greeted with smiles all the way the shot was very minor no pain. I had a great conversation with the gentleman giving me the shot. Not that I would say I like shots but I would come back again if needed.
Fantastic experience: The doctor is very considerate and has a good attitude.
Fantastic experience: Excellent care, very well-trained and friendly staff with hospitality, not to mention super great, delighted with all the attention and concern for the health of each patient, Congratulations to Dr. Ashley Amey and Nurse Samantha great people.
Negative experience: The nurses are wonderful caring and willing to help. BUT thr reason for a 1 star is because the people in the front!!!! Especially the young girls that have no empathy or want to actually help anyone. They trat you like a number and have the crappiest customer service!! This is a dr.s office what is wrong with them!!!
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: They are friendly and professional. The lobby is well kept, and the Dr's usually run on time...
Negative experience: They will cancel your appointment then tell you that you are banned from the place because you were a “no show” smd
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: I saw Celia Lancaster yesterday they got me in on a same day visit. She isn't my primary but I liked her a lot. Very thorough and caring. I would recommend her services for sure. My primary is Anthony Bellsmith. He is awesome!!!! Thank you rosewood for your great communication and friendly staff.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: So impressed with Nurse Ryan - impressively thorough, professional and caring. Follow-up was prompt and covered all the issues we discussed. He's definitely a great asset to Rosewood.
Fantastic experience: I love the professionalism that cynthia has with my care. She is very knowledgeable. I always feel satisfied with the outcome of my visit.
Fantastic experience: I went to Rosewood Family Health Center it was my first time to any clinic in the USA since am new here.I appreciated the care they gave me all staff members are kind to patients.Thanks to Doctor Brook Birchard for his professional for patients details.
Fantastic experience: I appreciate the doctor seeing my brother at the last minute, he great with him.
Fantastic experience: The whole experience was great The staff were all kind and courteous and Dr Brook Birchard was caring and personable, very professional the medication took care of my problem it's going away rather fast, thanks so much.
Fantastic experience: Beautiful clinic with its own very convenient lab and pharmacy. Very good-hearted nurses and PAs.
Fantastic experience: Dr. Walrod and her nurse assistant (sorry I didn’t get her name) are very polite, caring and supportive.
Fantastic experience: Love my PCP here and am grateful to all the staff for their care.
Fantastic experience: I love the ease of getting seen. Ashley Amy is wonderful! She takes the time to discover what your health complaints are and to discuss your options.
Fantastic experience: Dr. Nakhai is a very knowledgeable and attentive doctor. I highly recommend her!
Fantastic experience: I love my new PA amey Ashley I have a good feeling having her as my primary care she's extremely nice & sweet & you can tell she's going to go far in this perfeshtion thanks you
Negative experience: Dr walrod does not listen to her patients. And changes medications doses without even talking to the patient or doing any blood work. I do not recommend this Dr.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: I had to have a tooth pulled and was able to get in and out easy peasey! Stephen Davis was such a kind and patient dentist. And the assistants were all so sweet and encouraging to me! Everyone was very communicative and made everything as comfortable as possible.
Fantastic experience: Dr. Vanessa Lind is wonderful. I have never felt so at ease and secure. Highly recommend!
Fantastic experience: Nathan is very gentle and kind! I believe we are a match. My experience has not been good over the years. So, this appointment was a win. Thank you Nathan
Fantastic experience: It friendly with super nice doctors I recommend Dr Brent very gentle caring doctot
Fantastic experience: always leary of new Dr's but Vanessa Lind has been great, And checkins are easy and the nurses have all been great. Glad I got in here.
Fantastic experience: I have been going to the Rosewood Family Health clinic for a year 1/2 now. By far it is the best medical provider I have received in the 66 years of my life. They offer many great medical options of mental health providers, nutrition experts, and community health programs if you are new to the community. The staff are very courteous and respectful doing the best to serve your needs in a very expeditious manner. Dr. Bellsmith is a very knowledgeable Physican that goes out of his way to determine and explain your medical needs in a very caring professional manner. I highly recommend and encourage anyone that is looking for professional medical needs try Rosewood Family Health Center and Dr. Bellsmith you won't be disappointed.
Fantastic experience: The Rosewood is good new looking clinic. Specially would like to mention a doctor Amber Purdell. She’s very kind and attentive to me as a patient! She’s giving good medical advices and answers all my questions. Thanks!
Negative experience: Dental office has cancelled on me twice for a dental appointment ive been trying to get into since October. Now they say that there is no appointments even available in the future.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
Fantastic experience: Beautiful newly updated office in a location that is booming with growth and development. Front desk, MA, and provider were all friendly, efficient, and knowledgeable. We were seen right on time and all concerns addressed promptly. NP Hodge is just wonderful and I look forward to a continued relationship with this team and the clinic as my child grows.
Fantastic experience: I got a UTI; I was in Seattle and as son as arrived to Portland went straight to the clinic. The attention was fast and efficient. In less than 2 hrs They help me. I'm very please and really grateful.
Fantastic experience: As always, Vanessa was awesome!! I'm glad she's my Doctor
Fantastic experience: Best dental experience I have had in 5 decades. Dr. Birrer, the support team and office team were exceptionally kind, pleasant and professional. The entire tooth extraction procedure was gentle and I was kept well-informed, with no pain during or after. I heartily recommend this clinic!
Fantastic experience: I was anxious to start going to a new clinic but it has been a great experience from the very start. And Dr. Hodge was so kind and attentive and reassuring. I also enjoyed the new location where I got my labs done at. Very all inclusive feel.
Fantastic experience: Everyone is super nice at the clinic, I always been helped at the front desk by the young Hispanic lady she is super sweet, the nurses are also very sweet and kind, Vanessa Lind is the best ever, I am so grateful and blessed for having her as my doctor
Fantastic experience: We were very pleased with Dave's visit with Dr. Amber Purdell,she took time to answer our questions and was helpful. I Am so glad we have her for Dave's Dr.
Fantastic experience: Loved my visit. Compassionate,efficient and well organized. Appreciated.
Fantastic experience: We loved the new building and overall had a great experience with the doctor, the dietitian and the Behavioral Therapist. We felt listened to and that my sons overall health and wellbeing matters.
Fantastic experience: The pharmacy is the best!!!! Everyone who works here is wonderful, we love our family clinic!
Fantastic experience: The doctor service is very good, very patient to listen to our seniors. Explained very well and efficient
Negative experience: It is horrifying that people such as Mr Holt still has a license and hasn't been fired. He's neglectful and careless, and keeps pushing things that don't work. It's traumatizing. The copy pasted response to reviews doesn't make me feel like our reviews are even being taken seriously, AT ALL. Also, it's pretty intimidating to go into private communication, because of fear of retaliation, that's the whole point of a public review, safety. Our reviews should be taken seriously. Some positive reviews also seem fake! So pay close attention when you read them.
Because of privacy regulations, we can't discuss any specifics about patient care on this forum. However, we are committed to providing high-quality care, and we take feedback very seriously. Please contact our Quality Department directly at [email protected] - or by phone: (509) 865-5898 ext. 2477. We are happy to discuss additional details to resolve this matter.
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