Zilla Meals & Supplement Store
Información sobre Zilla Meals & Supplement Store
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-16h
- Martes: 8h-16h
- Miércoles: 8h-16h
- Jueves: 8h-16h
- Viernes: 8h-16h
- Sábado: (closed)
Zilla Meals & Supplement Store: Opiniones
Experiencia negativa: Daughter bought me a few meals. I hate to leave a one-star because I know she was just being nice to her momma. It was bad quality food though - not like HORRIBLE quality. Just not... good. Dry meat. Bland. I understand trying to eat "healthy", but Dwayne Johnson's meals where he shows how to eat cod multiple ways, which SOUND bland, are actually better, and cheaper, considering how little time it takes fish to cook. I maybe just don't understand the service/am not who the service is geared towards. Haha. Don't tell me daughter: But I threw out 3 of the packages because I just couldn't take it anymore. Cooked some fish and potatoes and broccoli in the oven instead and it turned out much better. Lemon pepper and Old Bay. Boom!
Experiencia negativa: If I could give 0 stars I absolutely would. Received a package of meals this week and all were ruined with no signs of any cooling solution being included. So, I suppose I’ll be eating the cost instead of any of the meals I paid for. Spend your money elsewhere or even throw it in the trash it’s better than supporting this company.
Experiencia fantástica: So many varieties to choose from, quick meals already made up, & everything is flavorful! Sarah is so so sweet and informative on all the products she sells!
Experiencia fantástica: Wonderful company, love the hot bar they added for grab and go style lunch! The ladies who work there are super nice aswell!!
Experiencia fantástica: The food was very good and at a affordable price.
Experiencia fantástica: When finding a meal prep company it’s hard to find a local and family owned business. Sarah goes above and beyond to make sure her customers are taken care of.
Experiencia negativa: Order # 76546. My box of food had water all in it and everything was defrosted and melted. I filed a claim and pictures and No one responded to my situation or refunded my money to my account. I threw the whole box away. Here is some of the pictures that I took. I spend over $200 on food from Zilla Meals and No one is responding or returning my money to my account. It has been 2 weeks now and still NO RESPONSE FROM ZILLA MEALS ABOUT MY REFUND and My Money. The box of food from Zilla Meals was Completely Bad with the Box full of Water. 2 WEEKS NOW AND NOTHING!!!!! 3 weeks now and I still haven't received my refund. I filed the claim, sent pictures, and Done everything!!!
Tony, we have tried reaching out to you via phone numerous times at number (205) 292-2128 which was what you used at check out.
In our shipping policy, which is stated on our site and at checkout, we offer shipping insurance via ShipInsure which is $2.00 and will cover all damages to shipping. We offer this as many people order a lot of food and we offer a perishable item to ship. When it’s deselected at checkout, the customer waives Zilla Meals of any liability. Please call us back as we have attempted to call you all week
Experiencia fantástica: Can’t even fathom how good this was
Experiencia negativa: Wife decided to try. It just isn't good. I wish I could say something positive, but we found the food to be dry and tasteless - meat was almost jerky-like. We were able to pick up on time at our location here in TN, so there is at least that, which is the only reason we feel like it's 2 stars instead of 1. We'll go back to our old service.
Experiencia negativa: Asked to leave a review, so: Gross.
Experiencia fantástica: Love zilla! Easy and convenient for weeks I don’t have the time to prep food.
Thank you Destiny! You’re very much appreciated:)
Experiencia fantástica: The options for delivery or free pick up from a local business is positive. Several locations are available. I prefer picking the meals up as I avoid “porch pirates “ and if I am delayed the meals are temperature controlled at the business. The meal choices are varied and I like the option of purchasing bulk servings of keto vegetables or protein sources such as cooked steak, chicken or ground beef.
Leanne, thank you for the great review!
Experiencia negativa: Awful, they sent the meals without icepack, the food arrived spoiled, I contacted the costumer services and they said that it was my fault for choosing a long shipment.
Irlan,
I’m very sorry to hear of your experience. We ship our meals with dry ice which sublimates into the air over time. Our meals are sealed and can hold temperature up to 24 hours. We encourage everyone to choose the most cost efficient 1 day shipping. Our records show you chose 3 day shipping, which any perishable meal has a higher potential to spoil the longer the transit time.
Experiencia fantástica: Love this place. Super friendly staff and so much variety with their menu choices. The best sweet potatoes and green beans you will ever be able to find.
Thank you for taking the time to leave us a review, Reece. We appreciate your feedback!
Experiencia fantástica: I have been ordering Zilla meals for a few years after trying others. I can’t recommend Zilla enough, I sing their praises any chance I get! The quality of food is fantastic, prices are more than fair, and it keeps me from making bad choices for my meals. The owners are top notch and what every small business should strive to be, GREAT customer service! South of the border skillet, Buffalo chicken chili, and double griddle Sammies are some of my favorites!
Thank you so so much!! Happy to have you as a customer :)
Experiencia fantástica: Every meal I've had so far is delicious!
Thanks Derrick!
Experiencia fantástica: They food is delicious and a good price most of the meals are $10 and under. They are very filling and have several options to help with whatever your meal prep goals are.
Thank you so much Amanda!
Experiencia fantástica: I love zilla meals they are the best.
You’re the best!
Experiencia fantástica: I have been a zilla customer since Covid. Food is always delicious and makes meal prepping so much easier!
Thank you so much Tiffany!!
Experiencia fantástica: The best!
Thanks Tyler!!
Experiencia fantástica: Excellent, clean, whole food! There’s not a meal I haven’t enjoyed! All the pizzas are
You’re amazing!
Experiencia fantástica: We travel all over the country for work, compete in the NPC and live out of a camper. With a tiny fridge and tiny kitchen in the camper it’s a nightmare to try and prep meals and fit all the groceries in the rv fridge. That’s where Zilla meals has been a game changer for us. If you’re a person on the go and don’t want to live off of fast food this is an amazing option, great price, and while I haven’t had every meal they offer yet, every one has been great so far. The KY scramble and south of the border are my two favs thus far.
Thank you so so much Kris!!
Experiencia negativa: Been ordering zilla for over a year now and have had shipping issues lately. My food recently arrived 3 days after shipping and the food went bad because it was not temperature controlled. Zilla gave me a credit to reorder and the 2nd order also arrived warm. Very disappointed. I live in Atlanta so it’s not like I live in the middle of no where. I’ve been ordering from their competitor, Icon Meals, and they arrive 24 hours after order has been shipped. Why can’t zilla do that? I like the variety from both companies but Zilla needs to step it up
Monica, thank you for your feedback. We are a growing mom and pop business and unfortunately do not have the resources as some of our bigger competitors do. Our goal is to make sure you have the best meals ready to achieve your goals. As long as you’re getting your goals, that’s what matters to us. :)
Experiencia fantástica: Great food at a great price, friendly service with a great selection.
Thanks Nathan!!
Experiencia fantástica: The meals are amazing! I pick them up from AMF in Indy. Salmon is too notch and chicken and steak are cooked perfectly each time!
Thank you so much Leon!! Glad we can serve you all the way in Indy!
Experiencia fantástica: Delicious food, perfectly portioned and balanced. I’ve lost an additional 4lbs since adding Zilla meals to my diet and exercise routine last month. Fast shipping and excellent customer service. Very happy with my experience and will continue to do business with this awesome company well into the future.
Thank you Brandon!! Truly means a lot :)
Experiencia fantástica: Great tasting food, best price and free delivery! Would add another star if i could.
Thanks so much James!!
Experiencia fantástica: Wow! Amazing. Everyone was so friendly and knowledgeable. Great place!
Thank you Kent!!
Experiencia fantástica: I have ordered from Zilla and had meals delivered all the way to Texas. If you currently or have ever lived in Texas you know how hot it is here. My meals arrive packaged perfectly, still frozen, well prepared just how I order them and delicious. I don’t have time to meal prep so Zilla is a great option for me.
Ahh thank you so much!
Experiencia fantástica: I used Zilla Meals for my travel across the country for a bodybuilding show, and they delivered the meals perfectly. The orders were easy to place, the service was excellent, and the food tasted great and stayed fresh all week in my hotel mini fridge. I will definitely use them again and I highly recommend!
We truly appreciate it autumn!!
Experiencia fantástica: Long time customer, first time reviewer. We’ve never had a bad meal from Zilla! Our kids love them being packed for their school lunches. For a busy family that still wants healthy, AFFORDABLE options, you cannot beat Zilla Meals!!
We appreciate you and your family Jon
Experiencia fantástica: I've been ordering Zilla Meals weekly since October 2021 and it's February 2022 as I'm writing this review. I have tried a few other meal prep companies and Zilla is the only chicken I can eat. Highly recommend.
Bro we appreciate you
Experiencia fantástica: The best/healthiest meal prepping company out there! I eat 3 zilla meals a day and have been on a body recomposition for months now!
Keeping you fed brother!
Experiencia fantástica: Some of the absolute best customer service!
You’re awesome. Thanks Ashley!
Experiencia fantástica: Food is delicious and the kitchen is always spotless. The staff is also very friendly, knowledgeable and willing to help and answer any questions I have ever had. Can’t go wrong with ZillaMeals!
Brandon knows
Experiencia fantástica: Awesome place! Been there many times and it’s always a pleasant experience. Great food, amazing people, and now it is an everyday stop for me!
Thanks so much Randall!
Experiencia fantástica: Was hesitant at first, because I really dislike microwaved meals, but these are just next level. They taste as though you just cooked the food items yourself. Super healthy and everyone in my family enjoyed them! 10/10 would recommend. One thing I will add is if there is peppers in the meal. They will get slightly chewy after microwaved but you can’t really help this, that’s just peppers. Just an FYI for anyone buying.
You’re awesome. Thanks so much!
Experiencia fantástica: The owners are some of the best people you’ll ever meet, and there meals is some of the best prepped meals you’ll love. I have always received my meals and either from there easy to find store and or UPS which is amazing! They take good care and consideration of there food! Hands down 5 stars!
The BEAST. Appreciate you bro.
Experiencia negativa: Horrible customer service. Placed an order for both the clean&lean box and the keto box based on the offerings they included. I was disappointed to receive multiple meals with seafood and meals dated with the best by date of the date they were delivered. After emailing support, I received a response from Jordan the owner letting me know that no refunds would be offered as customers in this situation should reach out prior to placing an order regarding any dietary restrictions even though seafood inclusions were not apart of the meal box I ordered. Based on the verbiage on the site it only vaguely states subject to substitutions, no where does it state anything that substitutions outside of box selection is part of said substitution. In theory you would think it would make sense to substitute a chicken dish for another chicken dish of similarity but they us not how this company operates. Also to my disappointment I found out they fulfill orders by ala carte choices first to ensure customers making select meal choices get those meals requested. So essentially those spending more on the boxes literally get the bottom of the barrel with meal selections. I’ve ordered from many many meal subscription companies before who have a better handle on meal preferences and the quality and freshness of meals. Your much better off spending your money with a company that values what you are looking to purchase and not just sending you any meals regardless of food allergies or best by dates. Very unprofessional and I highly would not recommend this company to anyone.
Hi Tracy,
The chefs choice boxes have listed what is in them, we base these choices off of meal popularity, and variety. However when meals are out of stock, we substitute based on availability. The customers that purchase Their meals ala carte, obviously get the first selection as they have specifically chosen that meal to purchase. For example, if we have 40 orders on one day, and in those orders 3 chefs choice boxes are purchased, and 37 ala carte orders are purchased, the 37 ala carte get picked first as they have made their specific selections for their meals. It would be very poor practice to not give the customer specific meals that they chose over someone who selected a variety box with the option of substitution which is listed on the site under each box. Then the chefs choice gets picked, as they are not chosen by the customer. If specificmeals on the chefs box become out of stock due to those meals being ordered specifically by other customers, we feel it best and is policy to substitute based on availability, rather than shorting the customer meals. As you can read our refund policy which I will attach below, and I’ll also send the exact link to the boxes you ordered as well where it states subject to substitution. Communication I agree is very important, and I’ve looked through our records and I do not see an email or note, stating of any specific nutritional allergens or requirements for your order. We would always be happy to accommodate any and all restrictions which is why we enthusiastically encourage our customers to order specifically what they want on our menu, which all meals have the allergens and nutritional values listed for. IE if someone has a gluten allergy, they would not order any meal that doesn’t have GF on the label, or if ordering a box knowing substitutions are applicable, meaning the meals could be out of stock in said box, then an email to our CS team stating “I can not have meals with gluten on order #00000” we would always accommodate those needs. Seeing as though that was not the case in this situation, I’m afraid we can not issue a refund as it does not fall under our refund policy. I can understand that this is not the response you would like to hear, but we must abide by the policies we have in place.
Experiencia fantástica: I tried five Zilla meals after hearing about them from a local gym, and I was blown away. Not a single poor meal in the group. Portions were bigger than I expected, the quality was phenomenal, and the taste was amazing, like real homecooked food. The meals are a little pricey if you factor in shipping, but you get what you pay for, and at about $12 total per meal they're hardly more expensive than any combo item at a fast food place, and they fill you up more and are waaay better for you. They've made a loyal customer out of me already!
Thank you Jared!!!
Experiencia fantástica: I placed my first order of Zilla Meals last week. I thought that the meals were too small to make me feel full and would taste bland, but I need to lose weight so I was willing to try. I couldn’t have been more wrong! Not only do they taste great, but they are very satisfying as well, especially the Beastloaf! That is my favorite so far! I highly recommend Zilla Meals
Thanks Steven!!
Experiencia fantástica: This company is amazing!!! The staff go above and beyond to make sure every time I come in to the store or online and purchase meals that my orders are neat and correct with fast friendly service highly recommend zilla meals there food is simply amazing!!!!!
Thank you!!
Experiencia fantástica: Always great food, and nice people
Thanks Steven!!
Experiencia fantástica: All the meals I have tried have been great! Very friendly staff. They ship!
Thanks Elisabeth!!
Experiencia fantástica: Good meals for the price, compared to other, more expensive meal services. I get meals from Factor and Freshly but wanted to try something new. I like that they're shipped with dry ice because the gel ice packs that other meal services use usually leak and make a mess. Only complaint is that Fed Ex shipped the meals and when they arrived, the box was almost ripped to shreds. Luckily none of the meals were damaged.
Thank you so much for your positive review!! Good thing you don’t have to eat the box
Experiencia fantástica: Love all of the meals and being able to eat healthy without doing all the work for prepping. You can also travel with your meals so that’s super convenient too!
Thank you!!
Experiencia fantástica: Jordan and his team cater to every nutrition need, I am a two sport Professional Athlete and one of the only actively competing pro athletes in south east Kentucky and I wouldn’t go anywhere else for my meals!!!
Thank you!!
Experiencia fantástica: Perfect quick meals for healthy on the go living!
Thank you so much!
Experiencia fantástica: Traveling for work makes it hard to eat good meals. Zilla Meals made my week by providing me with a variety of meal selections. A big thanks for the staff that walked me through some of the different options available.
Thank you so much for your kind review. We’re thankful to have you on team Zilla!
Experiencia fantástica: Nice place to get a quick and healthy meal! Staff is friendly too!
Thank you so much Danny!
Experiencia fantástica: I absolutely love Zilla meals
Thanks Rod!
Experiencia positiva: I had left a review that wasn't exactly five star, so let me try and redeem myself... I said I was disappointed, what I bought was almost $20bucks, I guess I just expected it to be a lot less than that especially lunch...
I’m sorry you feel as though our average meal price of $4.99 was unreasonably priced. May I asked what you expected Mammy so we can resolve this issue
Experiencia negativa: I wish I could give zero stars. Please do not purchase from them. I placed an order a literally 3 out of 5 meals then containers were busted and food was all over the box they were delivered in.
Hi Joshua. I’m very sorry to hear your shipment was damaged by UPS during transit. I sincerely apologize on behalf of the carrier and i wish they had been delivered to you in the manner that they had left our facility. Have you emailed our customer service team about this? We do offer a 100% money back guarantee
Experiencia negativa: Worst customer service and owner has a poor attitude. Food was shipped to the wrong store and when I asked about how to get my food he did offer to go pick it up but made sure I knew it would be 75 miles round trip. When I asked if the food could be replaced or if I could get a refund he wouldn't answer. When I said I would call the store where the food was at, he talked down to me trying to convince me that that wouldn't work. After several emails with him accusing me of blaming him and calling him names, which I did not do, I told him to not contact me again. He still sent another email. Good food and excellent delivery options but very poor customer service. If you can't handle being questioned then hire someone with customer service skills.
Experiencia fantástica: All the meals I've had have been delicious and they are so affordable. I like to use this meal prep company when I diet down. The calories and macros are on the label which makes things easy when tracking.
Thank you so much! Happy 4th of July
Experiencia fantástica: Jordan and all of the Zillas that I've worked with my subscription, have BEEN SUPER! I'm sure I'll get my ordering together with your help. Thank You So Very Much! John from Waupaca, WI
Experiencia negativa: If I could give zero stars I would. I decided to try them after they were recommended by a friend. Horrible customer service. I never received a tracking number that actually worked for my shipment. When I requested a refund they wouldn't give it to me. I will never attempt to use their service again.
I’m terribly sorry you feel our customer service was subpar. According to our email log, We did explain our ordering system and how the deadline worked and no response was given back to us. If you have any concerns feel free to reach out to us at [email protected]
Experiencia fantástica: Fast and convenient meals. They take all the work out of meal prepping for you. The meals are very affordable and they all taste amazing. Eating Zilla Meals helps keep me on track with my fitness goals.
Thanks Roxanne!!
Experiencia fantástica: Convenient and they drop off 2x a week in several areas. Best prices around when it comes to a meal prep company.
Thanks Shana!!
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