Maple Grove Tobacco, Cigars, CBD, Kratom, Delta 8 & E-cig Center
Información sobre Maple Grove Tobacco, Cigars, CBD, Kratom, Delta 8 & E-cig Center
55311, Champlin
Horario de apertura
- Domingo: 9h-22h
- Lunes: 9h-22h
- Martes: 9h-22h
- Miércoles: 9h-22h
- Jueves: 9h-22h
- Viernes: 9h-22h
- Sábado: 9h-22h
Maple Grove Tobacco, Cigars, CBD, Kratom, Delta 8 & E-cig Center: Opiniones
Experiencia fantástica: Super quick and helpful service!
Experiencia fantástica: Awesome experience! Helped me out big time! Very satisfied
Experiencia fantástica: Good variety and friendly employees
Experiencia fantástica: Good stuff
Experiencia fantástica: Great service from Husam the manager
Experiencia fantástica: Great selection. Awesome prices.
Experiencia fantástica: Nice lil shop, a lot of different products, and a clean establishment.
Experiencia positiva: Good service and really and insightful
Experiencia fantástica: Very informative and helpful! Always quick service.
Experiencia fantástica: Awesome place to shop. Great employees . I for sure will come back . Thank you guys .!!!
Experiencia negativa: This was my first time coming here. I purchased a 510 battery. Once I got it home and charged it, it didn’t work. I brought it back the next day and they told me they don’t do returns or exchanges. Then she said she needed a cartridge to test it and I would need to provide her one. I didn’t bring a cartridge with me… Other responses that were provide here on your review, say that you take items back within two days. I was back in your store in 12 hours….unless I’m getting a refund I won’t be back. And I won’t recommend anyone shop here as they don’t stand up for their own products.
Experiencia fantástica: Really relaxed staff
Experiencia fantástica: Great customer service
Experiencia fantástica: Great job Tayja for helping me this morning definitely stop in in maple grove
Experiencia negativa: There were several cigars in the humidor that looked like this. Yuck
Experiencia fantástica: Great selection and helpful staff. Will be returning again ! :)
Experiencia fantástica: Best tobacco shop i've ever been to best staff
Experiencia fantástica: Always great service
Experiencia fantástica: The space is big, nice and clean. They have lots of options!!! The worker was nice and help me find everything. 10/10
Experiencia fantástica: Nice clean store and amazing knowledgeable service!!
Experiencia fantástica: A+
Experiencia fantástica: These guys were the best!!! Help me a tone
Experiencia negativa: If there was to give negative stars, this is the place
Experiencia fantástica: Logan was mad helpful. Clean store. Love it.
Experiencia fantástica: Very friendly, great selection. This is my new go-to store.
Experiencia fantástica: Love coming to this shop. Nina is always so helpful. They always have the best inventory.
Experiencia negativa: The manager Nina is very rude her customer service makes me not want to come back ever again
Experiencia fantástica: Great glass selection, amazing staff. Customer for life.
Experiencia fantástica: Great service from Jesse
Experiencia fantástica: Great service!
Experiencia fantástica: employees seemed happy to help and very friendly!!
Experiencia fantástica: This place is always clean, well stocked and the employees are outstanding. Jesse in particular is always so helpful.
Experiencia fantástica: Jojo was very helpful and it’s a cool place!!
Experiencia fantástica: Jesse was super helpful
Experiencia fantástica: Excellent customer service! Found everything i needed!
Experiencia fantástica: Amazing employees! Great help thanks everyone!!
Experiencia fantástica: jesse was great and helped me find the right products quick and easy.
Experiencia fantástica: Always helpful!
Experiencia fantástica: Jesse was fantastic with helping me find the right choice, givethatmanaraise!!!
Experiencia positiva: Decent rates and the staff I've met have been largely solid, albeit not super knowledgeable. There's some too, but that's not uncommon.
Experiencia positiva: Great place , they offer military discount as well but had to wait over 30 minutes for the store manager to come with his code. Great vibes ,ambiance and the Girl working there was super nice especially dealing with rude patrons.
Experiencia negativa: Got a Pin and it leaked all over the pin. If you want something that hardly works and cost a lot go to this location. Staff was really rude and didn’t want to help they just stand around or hide in the back.
Experiencia negativa: INSANELY overpriced. Was looking for a vape which retails between 170 and its MSRP of 230. They wanted 300. Not only that but they wouldn’t tell me over the phone. So rude as well as overpriced rip off. Don’t shop here.
Hello Guy,
Sorry for the experience that you had with us. We have a store policy, we can't give out prices over the phone. I hope you can understand that.
As far as being over priced, can you please specify which vape was over priced? Our prices are same as the market if not cheaper, as an owner I guarantee that.
We guarantee our prices. If any nearby stores sells a specific product cheaper than us, we will match price.
Our goal is to keep our customers happy and satisfied. So if you see anything you don't like please let us know right away so we can fix it.
If you decide to give us another chance, I can assure, you will leave the store happy and satisfied.
Experiencia negativa: It says you guys open at 9 but it’s been almost an hour and a half and still the door is locked and nobody is there or answers the phone. This has happened multiple times.
Experiencia negativa: Constant turnover of staff makes it hard to ask questions about products. Unless you know what you want you'll just get a "ugh, I just started here and I don't know much about this stuff" management needs to know how to train people they hire.
Experiencia fantástica: Jessse was very helpful and kind.
Experiencia fantástica: Absolutely beautiful place inside. Great service!! Came up to me and helped me out.
Experiencia fantástica: Great selection of camachos!! And good prices, too.
Experiencia fantástica: Very nice staff and a lot of selection ❤️
Experiencia negativa: Same pouch of tobacco that is ~$5 anywhere else is $15 here (smoker's value) This is not a good stop for pipe tobacco
Experiencia fantástica: This store is very nice, great constomer service with a wide selection of products. WORTH A TRIP!!!
Experiencia fantástica: Great customer service and great price and product
Experiencia fantástica: Great staff Jesse helped me out a lot And they had everything I need.
Experiencia fantástica: Great Place!
Experiencia fantástica: Awesome staff!
Experiencia fantástica: Great store!!!
Experiencia fantástica: Great staff. Lots to choose from.
Experiencia fantástica: I love this shop!! All the workers I’ve dealt with are friendly and helpful :) they have a variety of stuff & are always willing to order new products for you too. I would recommend if you’re in the area to stop in!
Experiencia negativa: Store Is Frequently Dirty and Un-Stocked, The Workers Are Clueless and Pushy. Every Visit The Fat Lady Has Given Me The Incorrect Coils For My E-cig And Proceeds To Have An Attitude When I State That They Are Incorrect.
Experiencia fantástica: Amazing selection, super nice staff!
Experiencia fantástica: I just moved here from another state and was looking to replenish my ejuice. The younger guy that helped me today was awesome and helped me choose what I wanted as my regular brand isn’t available here. I definitely will keep making the drive to support this place from now on.
Experiencia fantástica: Great store! Good products
Experiencia fantástica: Every time I go there the people are always so friendly and helpful. They give me several options to choose from when recommending products. It's a 20-minute drive but I'll always come here over the one that is 5 minutes away. They have a great selection and try to keep their most popular products in stock.
Experiencia fantástica: I frequently visit this place for my Delta 8 products for a reason! Great employees and prices. Thanks guys
Experiencia negativa: Bought a battery from here, didn’t work. Brought it back the next day, and they said they would give me 10% off another battery. And I shop here ALL THE TIME, or DID.
Hello Hanna,
Sorry for what happened. I wasn't aware of that. Usually if it's a battery or a device kit that doesn't work (there is an issue with the device), we do give customers up to two days (store warranty) to replace it for them. You can stop by at the shop and they will take care of it, I'll let them know and you can ask them to call me to confirm but they should already be aware of it by now. Sorry about that again. I'll make sure to talk to everyone about this situation.
Thanks,
Mohammed
Experiencia fantástica: Great staff, Belle was nice! Would recommend
Experiencia fantástica: Sam is very helpful, great selection of products!
Experiencia positiva: The staff was very kind and helpful, but some things were overpriced.
Experiencia fantástica: Best tobacco store in Plymouth 5 star hands down
Experiencia fantástica: Friendly staff and great selection of CBD and Delta 8 products
Experiencia fantástica: They had exactly what I was looking for and took the time to demonstrate how it worked for me which was extremely helpful. I will come back.
Experiencia fantástica: I love this store! Great employees and very good prices. High quality vape shop.
Experiencia fantástica: Amazing Store. Great products at even better prices!
Experiencia negativa: Shoppers beware! This so called business doesn't stand behind the products they sell.... I bought a Loon Maxx yesterday, I opened it today and it did not work went to exchange it. Found out they don't do this. Here I come Plymouth tobacco.
Hi Justin, Thank you for shopping with us but our policy is no return or exchange especially the Disposables. That's why we have big warning sign at the cash register desk right next to the payment device where you can't miss it that says "Please try the Disposable inside the shop to make sure it works. No Return or Exchange". Sorry that happened to you, we try to provide the best customer service we can and we try to make every customer satisfied and sorry again if you didn't get to experience that trype of service. You are more than welcome to come back at our shop, if you do and decide to give us another chance please ask them to call me so I can make it up for you somehow with a discount of your next purchase.
Also just to note, all shops in the state of MN they have the same policy/rule were they don't return or exchange any disposables no matter what the case is.
Thanks again,
Mohammed
Experiencia fantástica: Staff are very helpful and pretty knowledgeable. Selection is broad and they carry some top-tier brands you won't find elsewhere in the city, to my knowledge. Prices are as good as you will find if you want to buy something in person. EDIT to add: I gave moderately glowing praise initially, but I've been back since, and I think the young lady working here is on another level. She's funny, kind, knowledgeable, interesting, and intuitive of how much help to offer or not offer at a given time. It's time for a raise for her (dark hair - Nina maybe? Whatever, go shop here, the place really drakst them sklounst
Experiencia fantástica: Great shop I
Experiencia fantástica: Love this place! Super convenient and all staff is very helpful and knowledgeable!
Experiencia fantástica: VERY friendly & helpful with all questions! Will come back for sure!
Experiencia fantástica: Best Smoke Shop by far, very close by so it’s a very convenient location. You can always find what you need with their broad selection! Can’t ever forget the friendly staff you’ll meet there! The staff is always so happy and positive!
Experiencia fantástica: The biggest selection. Nina is great at her job.
Experiencia fantástica: Good quality products.
Experiencia fantástica: SAM IS AMAZING! ❤️ GIVE HER A RAISE.
Experiencia fantástica: Great place to go. A bunch of different options. Always have what I need.
Experiencia fantástica: Store has great quality products along with an amazing incense table display
Experiencia fantástica: Very broad selection. Only encountered one employee as of yet, and she’s always nice and respectful. My new favorite Tob Shop
Experiencia fantástica: Nice friendly place with good prices
Experiencia fantástica: Love it. Let me just announce that thus is the best Tobacco shop in Maple grove, has so many products to choose from, and everytime I come in, something new shows up, so it's nice to see that I'm able to try new things. And also the shop is so unique! Thank you for opening up next my apartment, I'm super excited to see how you guys will do. Also the employees are very knowledgeable about what is being sold.
Experiencia fantástica: such nice workers! love!
Experiencia fantástica: Great and helpful staff! Always have what I need and friendly people! Love it here and close to my house! :)
Experiencia fantástica: Super experience! The young lady who helped me was very helpful and pleasant! I was amazed that the price I paid for the cig roller was $10. Less than the big A!!!!!. They've earned my business.
Experiencia positiva: Good selection everything you look for in a tobacco shop
Experiencia fantástica: Customer service was great! The place is clean and well organized!
Experiencia fantástica: Nice place, friendly folks working there. *Huge* selection.
Experiencia fantástica: I am so glad this place opened down the street from me. It is clean, professional, the staff is down to earth and friendly. One of the owners likes to sit and play classical piano at times and is wonderful. Everytime I go there I enter with a smile and leave with a bigger one. Love this place!
Experiencia fantástica: I got the pleasure of experiencing this smoke shop today for the first time and I have to say it is by far the best environment with the best selection & prices i’ve yet seen in a smoke shop! they earned a new regular customer
Experiencia fantástica: Amazing customer service, great prices! For sure going again
Experiencia fantástica: This is the BEST smoke shop in Minnesota. Has great customer service, and a variety of e-cigs options, CBD, Kratom and much more.. Employees are very knowledgeable about what the store offers, and the interior is amazing. This is a huge recommendation.
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