Aligned Modern Health

Negative experience: My doctors were informative but anything positive from the experience was ruined by the billing process. Prior to going here last year for multiple appointments, I called multiple times to confirm that my insurance (BCBS PPO) would cover appointments and was assured it would be covered. I initially was seeing a functional doctor, and per his suggestion, I also started seeing a nutritionist. None of those appointments were covered - even though I received the assurance that it would be. Without notice and over a year later, I had a balance that was being pursued by collections and they automatically charged my account - a debit card that I used to make a copayment. (After the money was out of my account, I realized that they did send an e-mail two days prior that my card would definitively be charged, but it went to my spam and again, as it has been over a year, I wasn't particularly looking for it). I see others leaving reviews that share my sentiments and to quote Gino M. "The fact that I have to wait to find out the full extent of my financial obligation after almost a year is unacceptable." In hindsight, the whole practice feels exploitative. They pushed additional, expensive tests and appointments on me that luckily I didn't fall prey too. Each appointment would end with the doctors themselves scheduling the next one. When I stopped going, they made it very hard for me to straight up cancel my appointments and urged rescheduling. I would get calls to rebook appointments after it had been months of not going and urging ongoing treatment. It feels like overall, patients are being used as cash cows rather than being treated with the best interest in mind - although, they'd like you to believe otherwise - after multiple times having stated that it's actually traditional doctors and hospitals that don't care for you like they do. Save your time and money and get help elsewhere.

Fantastic experience: Nia is an awesome physical therapist that has helped me a lot, as well as all the West Loop staff. I have also received great chiropractic care, and massage therapy. Definitely recommend!

Fantastic experience: They always get me together!

Negative experience: They wrongly charged me $516 after emailing a quote of just $30 copay for a consultation. I had a written confirmation of my insurance coverage from them before booking my consultation. I received the medical bill 4 months after my visit.

Fantastic experience: Dr. Dorough is an excellent functional medicine doctor. He is knowledgeable, thorough and a great listener. He was able to uncover and connect dots that no one else had. After my visit, I am confident that I have next steps to move forward positively in my health journey. I like knowing that with this doctor I am preventing problems instead of having to wait until after a problem has appeared.

Fantastic experience: This place has saved me on more than one occasion from being completely immobile. I’ve been there on some of the worst days of my life and every time I have left with my body on the road to recovery. The triage measures they take are so restorative and still gentle. They take their time to find what is going to work for you. And then the continued care makes you better than before. Lower back pain is no joke, and I’ve learned how to build and maintain the muscles I need not to be injured again. Dr. Rejano and his team rocks.

Fantastic experience: I’ve visited a few chiropractors so I am familiar with their different approaches to treating patients. Thus, I can say with confidence that Dr. Rejano is an excellent chiropractor. I saw him almost weekly throughout my pregnancy to manage lower back discomfort and pain in my thigh due to pressure from the baby coupled with an uncomfortable mattress. Thanks to regular adjustments, physical therapy exercises and tailored massages, in just a few weeks the pain in my thigh was gone and my back was my chi better. I went from not sleeping at night because of the discomfort and pain to getting plenty of rest throughout my pregnancy. You need an integrative approach when trying to resolve issues related to the spine, which could be any and everything. AMH provides that and accepts insurance. So it’s affordable! Also, Jori, the clinic manager is just a pleasure to work with. She is professional, personable, and highly competent. She provided me with quick and comprehensive assistance when it came to scheduling and billing. I will definitely be returning for my next pregnancy and any issues I have in general.

Fantastic experience: Their treatment is precise, complex, and above and beyond. Best therapist i have been to, and I have been to many.

Fantastic experience: Very thorough. Friendly staff. Many health-related services all under one roof.

Fantastic experience: Marissa did an aaaaaamazing job. I was having upper neck and shoulder strain and after one massage therapy session with her, I felt so much better. Thank you!

Fantastic experience: Kathy is professional, listened to my concerns and the treatments helped me sleep and lower back pain is better finally!!.Can't wait for my next visit!!

Fantastic experience: They are GOOD!

Fantastic experience: Dr Kate works wonders as my accpuncture physician.

Fantastic experience: Back in October 2018, I had a severe emotional-charged incident that resulted in the feeling of a 5" knife blade stuck in my left trapezius. From the first visit, Dr Renjano (the chiropractor) said that while he could fix the current problem, unless I did something to manage the stress, it would keep coming back. It has been a long journey, but between Dr Madden (with her acupuncture and ancient Chinese medicine techniques) and Ismari (with her massage therapy techniques), I can honestly say that my back feels normal again. And, given that the stress is as bad as it was back in October, that is incredible!! Thank you, Aligned Health West Loop, for all your hard work putting me back to good.

Fantastic experience: Great staff

Fantastic experience: The best clinic ever and the doctor is expert

Fantastic experience: I have been visiting Dr. Rejano for chiropractic care at AMH-West Loop for almost 2 years. Dr. Rejano is extremely knowledgable and easy to get along with. He listens carefully and is passionate about remedying ailments—he often goes above and beyond to ensure the top level of care is provided. The entire staff at AMH-West Loop is so friendly! I've never left without a smile on my face. I would recommend it to anyone looking for an alternative medicine option.

Fantastic experience: This is a great place for health and wellness management. The staff, health professionals and clinic are nothing short of fantastic. There is an amazing array of services for you to keep yourself healthy, manage your stress and work on having a better cadence of self care. I am a regular and highly recommend stopping in a talking about what you want to accomplish with your health goals with one of their amazing Doctors and practitioners. That ongoing pain in your back can be dealt with and not cost you thousands of dollars which is a refreshing thought in healthcare.

Negative experience: Id love to say that west loop modern health are miracle workers in weight loss. That is not the case. I can’t speak to their chiropractic or phisycal therapy lines of business. But the dietitian/nutritionist is a bunch of garbage. They will ask you to come in and pay an exorbitant amount of money to even talk to the doctor. Then they will ask you to spend hundreds of dollars on vitamins. It is all a racket. Buyer beware. It is not real. I’ve seen nitritionists that at life changers. This doctor is passive and only interested in stealing your money.

Fantastic experience: Between slouching behind a desk for my day job, and contorting myself into unusual positions for a big home improvement project, I managed to do some damage to my neck and back. Thankfully, the team at AMH West Loop did a great job of fixing me up, and helped keep me healthy through the remainder of my project. I'm almost looking forward to the next time I injure myself.

Positive experience: Staff members are very friendly and work with my schedule. Highly recommended esp post partum.

Positive experience: Mixed feelings on this place. So many people say they feel welcomed and like family, but for me it was a bit too Type A and not genuine. More than once I spent waiting 10-20 minutes for my appt. Great concept of rolling everything (chiro, massage, PT) into one visit, but it ended up being too extreme for my care needs. Spent many days in pain post treatment. Wanted this to work, but it's not for me.

Fantastic experience: Dr Rejano and his staff are awesome! Everyone is so cheerful and welcoming that you start feeling positive as soon as you step in. I would highly recommend this place!

Fantastic experience: This office is absolutely fantastic! The staff is extremely welcoming, knowledgeable, and friendly. It's so convenient to have all these services in one place. The times they offer for appointments work well with any schedule. The best part of Aligned Modern Health is that they've helped my health improve immensely.

Fantastic experience: Dr Rejano and his staff are the best. Whenever I walk in I feel like family.

Fantastic experience: Would highly recommend. Very efficient and narrowing down the problem and quickly resolving any issues.

Negative experience: I'm very dissatisfied with the service. Hehmeyer is not a medical doctor and did not diagnose me correctly. She is a nurse and chiropractor and I don't understand why she even entitles herself as a doctor. She assumed I had SIBO and gave me treatment for this. I suggested if I should seek a second opinion. She recommended not to go and that she is a doctor. I spent the entire summer for 3 month on a diet for SIBO. Until I was very ill and went to urgent care. In 5 mins the doctor at Physician Immediate Care diagnosed me for H pylori. I could have treated this months ago. Instead I wasted my time and money which impacted my health. I do not trust the staff at Aligned and do not recommend it to others.

Fantastic experience: Aligned Modern Health is fantastic! I went for about 2 months to get my back and neck on track from stiffness and soreness from sitting at a desk all day. The whole staff is great and makes you feel so welcome! Dr. Rejano put a nice plan in place to fix my underlying back issues. Adjustments + working with the amazing physical therapy staff & massage therapists significantly improved my back and neck pain. I'd highly recommend!

Fantastic experience: I usually don't write reviews, but Dr. Rejano and the team at Aligned Modern Health in the West Loop is exceptional! Love the team here!!! Well rounded/personalized treatment plans. I started prenatal chiropractic care at 7 months (first time to a chiropractor). Dr. Rejano is great and put a lot of care and effort in solving my issue. After a month of adjustments, massage, and physical therapy I could walk without pain. I'm continuing with Aligned for monthly wellness appointments. I'm converted!

Fantastic experience: 5 reviews 5.0 star rating 2/21/2017 When I came in Aligned Modern Health I was in pain, nervous and very skeptical. I was not sure if anyone there could really help me. I been dealing with pain back off and on for about a year. But the pain had recently gotten worst just before the New Year. Now, I've walked pass Aligned Modern Health numerous of times to buy food on my lunch breaks--always telling myself that one day I would drop in to finally do something about my aches and pains. In October, I guess I got fed up with being in pain and walked in. No appointment or anything. Not knowing what to expect, really. All I know, is that I wanted someone to look into my back pains. From the very first time I arrived, I felt welcomed. Carrie, who works at the desk did an amazing job explaining to me how I could get started. I was able to even sit down with the chiropractor, Dr. Jason Rejano the day I walked in. He patently listened to my concerns and provided solutions. He was even ready to get me started on my track to a pain free life that day. By no means, did I feel pressured to start. But I felt assured. So I made an appointment and started treatment that same week. My therapists Tyna and Seyi were committed to helping me get to a place where I was no longer in pain. By the end of my treatment plan, I was feeling 100% better than I did when I first walked in. My therapists worked with me twice a week, on core straightening exercises and stretching techniques that were great. Toward the end of my treatment plan, I start seeing a massage therapists. I believe her name was Michelle. She was truly God sent! I am highly recommending Aligned Modern Health on Clinton for all your aches and pains. Not only will you complete your treatment plan feeling better...but you will also walk out with a ton of confidence! Thank you all :)

Fantastic experience: I was treated by Dr. Rejano, Seyi, Tyna, and Carrie. I worked with them for approximately 4 months, during which time they helped me alleviate the muscle spasms I suffered from (details at the end of this review) and back into my very active life-style. My issues were pretty severe: I suffered from upper-back and neck spasms that were being caused by compressed discs and a weak mid back and core. I have had these issues for 4 years now. The spasms can take up to 4-5 days to alleviate, during which time I was effectively in bed rest and taking strong pain killers. The therapy involved a combination of manipulations, physical therapy, and massage. I met with them twice every week, which eventually was limited to just once a week. I am now on their once a month check up program. The program that Aligned developed for me was custom built for my issue, my fitness level at the time and as it evolved, my goals, and my schedule. Aligned changed my life. The group of people at Aligned that I worked with are on top of their game. They have complete command over their area of expertise, know how to motivate and work with clients (who can be stubborn), and genuinely foster an atmosphere of goodwill and support. I used to look forward to the weekly appointments, which isn’t something I can say about my other experiences related to my condition. They became my friends, and I really look forward to going in for my monthly checkups and catching up with them. I am now in the best shape I have been in years. I am going to the gym 4 times a week, playing tennis for two hours a week, and rock climbing once a week. Before my treatment I was unable to do any of the above activities without being in severe pain. Without the team at Aligned this wouldn’t have happened. I think its fair to say that going to Aligned changed my life. Central to the treatment that Aligned gave me was the education I received. The team taught me about how my spine is meant to work, where the issues were, what was causing the issues, and how to manage the situation whenever it arises again. The education came from Dr. Rejano, as well as the physiotherapists. The physio sessions were fantastic. While they are trying to build your strength and mobility, I think their main emphasis is to teach you, and build the muscle memory, for exercises that you need to keep doing outside your weekly/monthly sessions at Aligned. I re-learned how to do squats, deadlifts, supermans, a whole spectrum of excruciating core workouts (which I now see are essential to your body), and stretches (in particular shoulder stretches for me). Whenever issues have arisen since my intense treatment at Aligned finished I have been able to adjust my workout, and do the right stretches and strength training exercises to tame the issue and get back to full fitness. This is all based on the understanding of how my spine works that I acquired at Aligned. As I have said earlier in this review, Aligned changed my life. Carrie is amazing at making sure you come in for your weekly appointments, and not judgmental if you miss one. Aligned was incredibly flexible with my busy schedule, and was happy to accommodate changes. All that being said, you have to commit. What Aligned provides, in my opinion, isn’t a treatment where you go in and come out with a changed body. The team at Aligned provided me with the tools and knowledge you need to live a more active and pain-free life. They can’t make you do what your body needs — that was on me. For me this required a complete rethinking of how I work out (form over weight), what strength even means (its all about core), and my posture throughout my day and night (protect those discs). The team at Aligned is fantastic, the service they provided for me worked, and I had fun doing it. I cannot recommend them strongly enough.