Jennifer E. Guss, MD

Negative experience: I have been a patient of Dr. Guss for many years. I only write reviews when I have something nice to say. This is an exception . I was 10 minutes late for an important pre op physical that I had scheduled 3 weeks earlier and Dr. Guss sent her nurse to the waiting room to inform me she had cancelled my appointment. The reason given was that 10 minutes of my 20 minute appointment had passed. This was shocking and humiliating as well as costly for me in many ways. I now have to reschedule a surgery I had been waiting for for months. And find a new PCP. I should note that a few months back I was solicited by phone to sign up for concierge with Dr. Guss. I was caught off guard by the sales call from my primary doctor's office and did not commit at that time. I did continue to consider it but since I am healthy and only go in for physicals once ish per year it did not seem wise to pay the extra $1000+ per year for additional access on top of my already costly private insurance, deductibles and copays. Nonetheless I was still considering concierge with Dr. Guss so that I could keep my primary care physician. But Dr. Guss' heartless and humiliating treatment of me yesterday as a long term patient (and I might add community member as we also were acquainted through our daughters' Christian private school) simply for arriving 10 minutes late demonstrates she should not be a doctor to be considered for concierge, and certainly not a good option outside of her concierge program.

Negative experience: I have never had a worse experience with a physician. She treated me with a complete lack of empathy and respect. I would give zero stars if I could.

Positive experience: Every time I go there is little to no wait. However, I wish you all had electronic medical records and my chart or something similar where I can track my labs and schedule apts

Fantastic experience: I've been seeing Dr. Guss for years now. She's very nice, very considerate and listens. She's up to date on the right lab tests and gives me a copy of my results. Highly recommend.

Fantastic experience: Dr. Guss is the best doctor I could hope for. She is smart, kind and committed to her calling as doctor. MCOH is an excellent facility with labs and specialists all in one place.

Fantastic experience: Excellent experience. Dr. Guss listens, and is very caring. Happy to have had as my Concierge doctor. Marilynn

Fantastic experience: Everything was perfect

Fantastic experience: Great physician who cares for her patients. I have recommended her to multiple people

Fantastic experience: As always, my experience with Dr. Guss and MCH was excellent. I had an annual physical which also included bloodwork, chest X-ray and EKG and was in and out in about 1 1/2 hours. I had no wait time before being called back and Dr. GUSS gave me all the time I needed answering any questions or concerns that I had.

Fantastic experience: My visit was prompt, pleasant, professional and meaningful.

Fantastic experience: Dr. Guss was personable, efficient and thorough during my appointment. She is caring, listens and provides superior care. I highly recommend Dr. Guss.

Fantastic experience: Dr. Guss is an amazing doctor who cares about her patience with excellence.

Fantastic experience: Dr Guss is very thorough, attentive and responsive. I highly recommend her.

Fantastic experience: Dr Guss is great. Had every test done quickly and it was very good

Fantastic experience: Dr Guss is a dedicated primary care physician. She listens attently and compassionately.

Fantastic experience: Never feels rushed. Always listens and asks about my concerns. Dr. Guss is truly excellent.

Fantastic experience: Dr. Guss is a knowledgeable and caring physician. She has been my doctor for the last year and provided me with excellent medical care. Dr. Guss is a great listener and she is compassionate.

Fantastic experience: I really enjoy my visit with Dr. Guss. She is very sweet, laid back most of all she really listens to your needs. I would recommend her as your MD. I waited (8) months to get in due to my insurance being capped out. Glad I waited to see her.

Fantastic experience: Dr Gus is kind, thorough, experienced and very attentive!

Fantastic experience: Extremely thorough. Knowledgeable and cogent explanations. Responsive to all questions. Recommended specific specialists for diagnostic backups when she thought same could be useful. Overall, excellent experience.

Fantastic experience: Excellent doctor, I highly recommend

Fantastic experience: Dr. Guss is amazing physician who listens and takes the extra time to explain things in detail. A world of knowledge and a compassionate personality. I couldn't ask for a better Internal Medicine doctor.

Fantastic experience: Dr Guss is a compassionate and very knowledgeable physician. She cares about her patients and that makes for a good doctor/patient relationship.

Fantastic experience: Dr. Guss is a kind, careful, and professional doctor whom I highly recommend.

Fantastic experience: Dr. Guss and her staff are very respectful of the patient’s time. The office runs smoothly and I’ve never had to wait past my scheduled appointment time to be roomed. The staff is caring, friendly, and polite on the phone and in person. I’m very thankful I found Dr. Guss and her team!

Fantastic experience: Dr Guss is patient and thorough. The staff is friendly and you never have to wait.

Fantastic experience: My experiences with Dr. Guss have all been great. She and her staff are kind, courteous and professional. I feel I have received great care.

Fantastic experience: Dr. Guss is very warm, caring and personable. She is very engaged when listening to issues and addresses concerns readily. I do not feel like she's rushing to get to her next patient. I highly recommend her.

Fantastic experience: Dr. Guss has been an attentive and conservative PCP for many years. Solid advice and suggestions, careful listening and rapport, and always balancing treatment suggestions with individual circumstance. I cannot recommend her highly enough.

Fantastic experience: Every detail went smoothly. Appts in different departments were well coordinated, no waiting.staff very pleasant. An overall wonderful experience.

Fantastic experience: Incredibly grateful for this incredible physician - for her wisdom and knowledge, but also for her genuine care and concern. A rare combination that is such a blessing!

Fantastic experience: Best doctor I’ve ever seen!!!she listens to all concerns and responds accordingly. She asks if there is anything else I need .

Positive experience: I thought that all visits to Dr. Guss went well, she seemed very compassionate about me as her patient. My insurance changed years ago and I was unable to return back to her office for care. Years later my insurance changed again, I made an appointment and then was told it would need to be rescheduled. I was then told my file needed to be requested from administration on several occasions, then advised the Dr. was no longer taking any new patients. Now i'm notified that i have been dismissed from the office with no relevant reason. This is bad business, as a person who wants to find out they are dismissed without a reason and no one seems to know or care to provide me with information. Very unprofessional to me.

Fantastic experience: Attentive and helpful.

Fantastic experience: Professional doctor, staff and office. On time office visits and efficient check in and checkout process. I love being able to do lab work on-site vs visiting another location.

Fantastic experience: Honestly, if you can snag Dr Guss for your internist, you should do it now. She is meticulous and encouraging and her staff is top notch.

Fantastic experience: Dr. Jennifer Guss, at Medical Clinic of Houston, has been my Doc since 2010. She is absolutely the best internist ever. Admin Asst Shavon and Nurse Kelly make a perfect team. Dr Guss truly cares and is an advocate for her patients’ health and well-being. She’s a wonderful, beautiful person with a big heart!

Fantastic experience: Dr Guss was great! All the test results were explained perfectly!

Fantastic experience: Dr.Guss has been our family physician for over 8 years. She is well-trained, knowledgeable and very attentive and has great bedside manners. We never have to wait long for an appointment. She is very soft spoken who genuinely cares about her patients and always takes the time to explain things to us so that we understand and feel comfortable to follow up. She is very diligent in making sure our health is the best it can be. The entire staff is wonderful. I would highly recommend Dr.Guss to anyone.

Fantastic experience: Dr. Gus is wonderful. She spends time with you, asks about your family, listens attentively, does not dismiss your concerns, and is very thorough. She never seems to be in a hurry. I highly recommend her to anyone who wants an old-school doctor who cares about your health. The Sunset Clinic is a great practice with top notch doctors and quality services!

Fantastic experience: Dr. Guss was awesome. I needed to establish with an Internal Medecine doctor. She was thorough and helpful and made me feel taken care of. I would definitely recommend her to anyone.

Fantastic experience: Dr. Gus’s is amazing! She takes time with every patient, is kind and so knowledgeable.

Fantastic experience: Dr Guss is prompt, professional and thorough. She spends as much time as necessary to answer all of my questions concerning my health status in a kind and concerned way.

Fantastic experience: Dr. Guss is the most attentive and conscience doctor I have ever known. Several of my friends have become her patient based on the years of her caring for my mother-in-law, husband and me. She communicates clearly, spends time with you to understand your issues and needs, has provided me with excellent referrals when I needed to see specialists and has a heart for those she serves. I love that Medical Clinic Houston also provides the services for an MRI, mammography, X-rays, etc. I feel blessed to have such a wonderful doctor who cares for me as a person and a patient.

Negative experience: We lost my grandmother in January of 2021. She was under the care of Jennifer Guss. To date, Jennifer Guss has not signed the death certificate. We are getting calls left and right due to other facilities needing a copy of the death certificate. My family cannot have closure due to Guss’s lack of concern and follow up.

Fantastic experience: Dr. Guss is an outstanding general practioner. She is a great listener, smart, properly conservative in her recommendations, and truly cares about her patient's well-being. I have high regard for her and her practice.

Fantastic experience: Dr. Guss is great! I appreciate the time she spends with me each appointment, but I’m even more appreciative of her promptness!! She stays on schedule and even if I have to bring kids along, I know there won’t be a long wait. Highly recommend her!

Fantastic experience: When I had to switch Dr.'s at MCHLLP - I searched high and low and found a gem in Dr. Guss. She is warm, friendly and takes her time with me. She listens thoroughly and gives me options that I get to choose on what is best for me (and my pocketbook). I love visiting Dr. Guss, hands down!

Negative experience: Completely unethical billing practices and subpar doctors

Fantastic experience: Excellent: knowledgeable, attentive, and technically insightful and perceptive. I have seen her during all of her years at Med Clinic and have full faith in her