Treehouse Athletic Club
Information about Treehouse Athletic Club
Opening hours
- sunday: 8h-17h
- monday: 5h-22h
- tuesday: 5h-22h
- wednesday: 5h-22h
- thursday: 5h-22h
- friday: 5h-22h
- saturday: 6h-21h
Treehouse is a full-service, family-oriented facility with over 70,000 square feet dedicated to improving its members lives through fitness, health, athletics, relaxation and quality family time.
Treehouse maintains year-round swimming pools, basketball courts, racquetball and squash courts, dedicated kids areas, luxurious locker rooms stocked with amenities, 6 specialized fitness studios and more than 100 weekly group fitness classes. Treehouse is also the home to The Protein Foundry and Falling Waters Day Spa which are both open to the public. Scrupulous customer service, personalization, and attention to detail affords Treehouse Athletic Club a retention rate that is the envy of the fitness industry.
Our comment from Nutrifinder.net about Treehouse Athletic Club:
Treehouse Athletic Club is a premier fitness facility that excels in providing top-notch services and amenities for all members. With a strong emphasis on community, the club fosters a welcoming environment where friendships are built and everyone feels like family. Members have praised the friendly staff, exceptional group fitness classes, and immaculate cleanliness of the gym.
Some of the standout features include:
- Comprehensive Childcare: The club offers well-staffed, engaging childcare facilities that keep children entertained and safe, allowing parents to focus on their fitness goals.
- Diverse Fitness Programs: With over 100 classes weekly, including yoga, Pilates, and high-energy group classes, there’s something for everyone.
- Quality Equipment: The gym is equipped with a wide variety of new machines, ensuring effective workouts for all fitness levels.
- Clean and Well-Maintained Facilities: Members frequently mention the cleanliness and upkeep of the locker rooms, pools, and workout areas.
- Strong Community Vibe: The atmosphere is described as friendly and supportive, making it an enjoyable place for both fitness enthusiasts and families.
While the club has received some constructive feedback regarding pricing and occasional crowding issues during peak times, many members still feel that the incredible amenities and friendly service justify the cost. The management is responsive, always looking to improve the overall experience of its members.
Overall, Treehouse Athletic Club stands out as a fantastic choice for families and individuals seeking a supportive and engaging fitness environment.
Treehouse Athletic Club: Reviews
Fantastic experience: I have been to dozens of gyms, studios, fitness facilities, and I can truly say there is no place better, from the instructors, to the staff, to the community of members, to all the effort that goes into every aspect of the experience. This community and this gym is a special place and love bringing in new guests and friends in as often as possible!
Thank you for your kind words and feedback! We are continually trying to take care of our members so it’s nice to hear your thoughts. We appreciate it
Positive experience: I came here twice to teach a dance class and both experiences were great! I’ve been thinking of joining and or working here a bit. Been wanting a new environment that has great amenities. I recommend!
Thanks for the kind words! We’re trying and hope you feel welcome each time you come.
Fantastic experience: Love almost everything about the gym, facility and management are top notch. Wish there was a sauna for women. If the gym wanted to top it off, a cold plunge for both men and women would make it a go to gym.
We appreciate your kind words about our facility and management! We're glad you enjoy your time at Treehouse. We'll definitely take your suggestion about a women's sauna into consideration. As for a cold plunge, we're always looking for ways to enhance our member experience. We'll keep that in mind as we plan future improvements.
Fantastic experience: Been a member here over 12 years and absolutely love this gym, the staff and facilities. Always clean and plenty of equipment. My kids basically grew up here and had awesome experiences with kids club. Highly recommend!
Thank you for being a valued member at Treehouse for the past 12 years. It is the members like you that make Treehouse what it is! It is a great place for parents and kids alike. Thank you for your kind words!
Fantastic experience: Best instructors! I prefer taking classes rather than using the equipment. Such a great feeling of community and friendship.
Thank you Janel! We are so happy that you enjoy the group fitness classes! We know that you are a staple in many of the classes! Keep it up!
Fantastic experience: I’m moving here from Missouri! I’ve been taking care of my 93 yr old mother, she sleeps most of the day! I came here to get rejuvenated! Everyone is so nice and kind and helpful! I was deeply depressed I am leaving feeling renewed! Thank you!
Deena, We are so glad to hear that you will be making a move west. We will be happy to have you amongst our Treehouse Family. We are glad that you were able to find some rest and relaxation while you were here! We look forward to seeing you again!
Fantastic experience: The kids club here is amazing. Viri is great with the kids. I love all the classes here and the entire staff is so nice and helpful.
Thank you Janet! The Kids Club is a Treehouse favorite for both parents and kids alike and we are glad you think so too! Thank you for being a loyal Treehouse member!
Fantastic experience: The group fitness classes are amazing!!!
Holly- We are so glad that you take advantage of the 100+ classes we offer a week. We have exceptional teachers and classes for everyone and we are glad you love them!
Fantastic experience: I love treehouse! It is my favorite gym I’ve ever been to. The employees are awesome and my favorite part is the locker room features.
Thank you Ellie for your kind review! We are glad that you are able to enjoy the amenities at Treehouse and glad that you have a positive experience when you frequent the gym.
Fantastic experience: Treehouse has been a fantastic fit for our family! They have something for everyone in our family which includes a gym rat, a wannabe yogi and two very energetic kids. The kids have really enjoyed being able to swim year round and have recently gotten into the rock wall. There are so many different things for us to do as a family that our kids never get bored.
We are so glad that Treehouse has been a good fit for your family. We are thrilled that you utilize all the activities and amenities that we have to offer! Thank you for being a valued member of Treehouse.
Fantastic experience: Great experience and great customer service
We are glad that you have a positive experience when you come to Treehouse. Thank you Crew!
Positive experience: Love the tree house, it’s getting a little dated but the yoga is great!
Kristina! We are delighted to hear you are enjoying our wide variety of yoga classes! The heart and soul of the club truly is our amazing group fitness classes and our family-friendly programs/childcare!
Fantastic experience: I love the classes!!!
Aimee! A fellow group fitness girlie! We are so happy to hear you enjoy our wide range of group fitness classes. Our classes progress and build off of each other ensuring growth, continued challenge, and variety!
Fantastic experience: I have been a member for 25 years! Love this gym!
Hi Jodie! We cannot thank you enough for staying with us for 25 years! We strive to continually improve the club, group fitness classes, and our family friendly Fitkid programs. Here's to another great 25 years!
Fantastic experience: Treehouse is my lifeline through these years of having young children and babies. I’m so grateful for the incredible childcare, amazing classes and community of other moms in my same season. I don’t know where I’d be without this place.
McKell!!! This is amazing. Can we say it again for the people in the back?;) We are SO happy to hear that we are not only a place to workout but a place of community, friendship, and comfort for you! If you are a family with young kiddos we hope you come try us out.
Fantastic experience: Treehouse has the best group fitness classes. There is a large variety of classes; yoga, Pilates, weight classes, Metcon and many more. The instructors are very knowledgeable and enthusiastic. We love this place and have for 10-15 years!
Barbara! Thank you so much for shouting out our amazing instructors! The fact that many of them host classes back to back is mind blowing. They are incredible! Thank you Thank you for supporting and choosing us as your favorite Athletic Club.
Fantastic experience: My favorite gym ever!!! Workers are so kind, equipment is amazing, vibes are immaculate!!!
Hey Taggert! Ah we are so appreciative of your kind words and hope to keep the vibes 10/10 for you!
Fantastic experience: I have been a member at treehouse since 2017. The staff have always been amazing and the facility is always kept super clean.
Hi Luke! So glad you have been with us since 2017! That is amazing! We are thrilled to hear you feel welcomed and heard by our friendly staff. Thank you Thank you for choosing us.
Fantastic experience: I’ve worked out at Treehouse for 5+ years now. The staff is friendly and the people there feel like family. No strange “bro” vibes or people hitting on each other, etc. Just good people that live around the area getting their workout in and enjoying being around friends. Good equipment, not GREAT, but fair. Could optimize their space better and bring in newer things more often, but I’m fine with with they provide. Clean locker rooms. Pool area is a bit small but adequate.
Hi Timothy, Thank you for the feedback. We are constantly trying to improve our facilities while creating an environment that is welcoming and friendly. We hope that you continue to have a great experience. Thank you!
Fantastic experience: Treehouse is my happy place. I love the fitness classes, the locker room amenities and the general feeling in the club. It feels like family and everyone is so friendly.
Hi Brooke! I am so happy to hear that Treehouse is your happy place! I personally feel the same and have made so many new friends coming here. We strive not only be a health club but a family-friendly, fun gym that members look forward coming to! Thank you for your positive review and for choosing us!
Fantastic experience: Treehouse is incredible, Candace made us feel super welcome & found the perfect plan for me & my partner. She definitely deserves a raise if she hasn’t gotten one yet
I am so happy to hear you had a great experience in our Member Services Department. It is our goal to make sure every member leaves feeling heard and you have a place where you are valued. Thank you for your feedback.
Fantastic experience: Candace is the greatest! If you’re going to sign up at Treehouse, make sure to sign up with the greatest! She definitely deserves a raise!
Candace is a wonderful Member Services Representative as all the staff. We hope that every member is as pleased with the service as you were. Thank you for your kind words about our staff!
Fantastic experience: The BEST gym I've ever been to. Especially for moms with littles!!!
Coralee! Thank you for being the BEST member! We are so glad that you trust us with your littles and choose us as your athletic club!
Fantastic experience: Been going to this gym since I was young. The gym equipment is always working and replaced often with new better machines! The environment is lively and fun and not too crowded. The locker rooms have great amenities and are a great place to relax after a workout.
Hi Sami! First off, thank you so much for being a continued and loyal member! We love to hear it. We are delighted to hear you are enjoying the club and notice the consist equipment updates. YES! I hope you are taking full advantage of our relaxing hot tubs and spa like locker rooms!
Fantastic experience: The treehouse is by the the best gym in the area. A lot of amenities and is very clean
Jeremy! Thank you for your lovely review. We work hard to keep our gym exceptionally clean and stand out! I will let our fitness floor staff know their efforts have been recognized. Thank you!
Fantastic experience: We’ve been members of this gym for a few years now and we love it! It’s kid friendly and we love the indoor pool through the winter. Diverse equipment options too.
Ashleigh! We are happy to hear that you are enjoying our indoor pool through the colder months! Anything to make it through the winter right!! Thank you for your glowing review and for sticking with us. We appreciate you!
Fantastic experience: My husband has been a member of treehouse (with his family) since it opened. He’s always been a huge fan but I couldn’t justify the price. When Vasa changed the price of their kidcare significantly we finally switched over to treehouse. We’ve never looked back. It is so clean, organized and well maintained but the amenities for kids are what we can’t leave. My kids love the kid care and actually have fun. Everyone who works at the gym is so nice. They also include 2 seasonal sports camp PER kid every quarter. While the price is high, we feel like they do their best to make it worth your money!
Taylor! I remembering signing you guys up back in 2022! I am so glad to hear you still love it and that your kids actually want to come. Makes it so much easier to get a workout in when the kiddos are on board. Thank you for shouting out our Fitkid program. Our instructors will be thrilled to hear your feedback. We are so grateful to have you as continued members. -Candace
Fantastic experience: We love coming to the Treehouse, it's lways a good experience!
Karen! Thank you for your positive review! We are happy to hear you are enjoying the club. Thank you so much for being a part of the Treehouse!
Fantastic experience: We love treehouse. My family has been coming here for at least 10 years and it's always been a good experience.
Mandilyn! Thank you so much for taking the time to write us a review. We are happy to hear that you and your family are longstanding members! Cheers to the next 10 years with us:)
Fantastic experience: Our family loves Treehouse!
Bart! Thank you. We are thrilled to hear you are enjoying the club and our family friendly programs!
Fantastic experience: V is the best with my kiddos!
Aviril! Thank you for your review about V! She is truly amazing and was so happy to hear your thoughts!
Fantastic experience: I love Treehouse! It’s not the closest club to me but the extra drive is worth it. Everyone is kind, helpful and friendly, the facilities are always clean and well maintained, and the classes are so high quality.
Thank you for your kind review. We are so happy that you are a member at Treehouse and enjoy the classes.
Fantastic experience: I love Treehouse! The fitness floor has everything I need and is always very clean! The main reason I choose to go to Treehouse though is their childcare. It is AMAZING! The staff is so sweet and truly goes the extra mile to make it an enjoyable experience for the kids, but also to see to their needs to best of their abilities so that I can enjoy my workout. They are just the BEST!!
Thank you for your kind words, Kami. We are so happy that you enjoy Treehouse and the amenities for the family. We will be sure to pass the good word on!
Fantastic experience: I want to express my sincere gratitude to V at Tree House Athletic Club. She went above and beyond to assist me, and her exceptional service did not go unnoticed. Thank you, V, for your outstanding support and for going out of your way to help me. I truly appreciate it!
Hi Steve ! Thank you so much for your kind words and appreciation! We're thrilled to hear about your positive experience with V at Tree House Athletic Club. Providing exceptional service is our priority, and it's wonderful to know that V went above and beyond to assist you. We'll make sure to pass on your gratitude to her. If there's anything else you need or any way we can further enhance your experience, please don't hesitate to reach out. We look forward to serving you again in the future!
Fantastic experience: Just went today-amazing first experience!! Great daycare for the kids. Love that they separate the littles from the big kids and even a fenced area for the sleeping babies away from the toddlers. Love love love variety of classes! My big kids are obsessed with coming, they are also doing dance and karate here all included. I can’t believe how amazing this gym is. Love the steam room and hot tub. Love how clean it feels! Everyone seemed super friendly. If I could put in requests….The womens locker room does not have a dry sauna but the mens does? However we do have a steam room and hot tub and it literally feels like I’m at a spa when I’m done with my workout. would like to requests more afternoon classes (yoga dance barre cycle) so we can have slow mornings not rushing out and then we can head to the gym for fun afternoon for the kiddos and some mom downtime when I’m ready for a break haha. Thank you! Editing to add that Candace is seriously the best!!! I felt so welcomed by her and she gave an amazing tour and spent time to help me with the app and explain everything to me. She is seriously amazing, I joined the next day after speaking with her- she is a gem and I’m so excited that to have someone I can go to for questions or any concerns. She is amazing!!! So so so thankful for this gym-it’s been life changing for me and for my mental and physical health.
Hi Alena! It's Candace:) Thanks so much for your review. I totally understand the need for some mom downtime! I have reached out to our Group Fitness Director and we are looking into restructuring/ adding classes for the new year! Your feedback is heard and means everything to us! Thrilled to hear you and the kiddos are loving childcare. Looking forward to seeing you around the club! Let me know if you need anything:)
Fantastic experience: Friendly staff.
Hi , Archer Fabled! Thank you for your kind words about our staff! We take pride in providing a friendly and welcoming experience. Your satisfaction is our priority, and we look forward to welcoming you again for more great moments!
Fantastic experience: Customer service is a stand out here. The people that work the front desk are incredible...probably make nothing but are always happy(so nice to walk into a gym and youre treated like family). Lilly goes beyond her job requirements and exuberates customer service. Candace that runs the membership office, gets it! She understands what needs to happen in a gym and is expected from a gym. It's always nice when someone works a job that they are extremely passionate about and isn't there just for a job. The other girls that work in there are the same way! Francisco is awesome at keeping everything in top shape in the men's locker room. Don't get me started on daycare. Screw the gym or working out, the daycare is unreal with taking care of my kids. That service is worth its weight in gold and my kids always are asking to go. Truly, some angels work there. At first site you may question it, but after a month of realizing it's life changing, you'll never quit being a member.
Hi ,Colby! Thank you for sharing your wonderful experience at Treehouse Athletic Club! We are thrilled to hear that you are so impressed with our customer service, facilities, and daycare. Your kind words about our staff members, Lilly, Candace, Francisco, and the daycare staff, mean the world to us. They are truly dedicated to providing our members with an exceptional experience, and we are so grateful for their hard work and passion. We are also glad to hear that you are finding our gym to be life-changing. We strive to create a welcoming and supportive environment where everyone can achieve their fitness goals while having fun. Thank you for choosing Treehouse Athletic Club as your gym! We appreciate your continued membership and look forward to welcoming you back for many more years of healthy and enjoyable experiences.
Fantastic experience: This gym is amazing. The staff is super helpful and always kind. The locker rooms are always well stocked and very clean! I take my two little ones to the daycare/nest area they have there basically everyday, and it’s seriously the best thing! The manager of the nest V seriously does an amazing job keeping everything in order with so many kids! She even plans fun days/ activities for the kids to do and it makes me feel like I’m dropping them off at preschool! She definitely loves kids and loves her staff because she does an amazing job.
Hi , Natalie ! Thank you so much for taking the time to share your wonderful experience at Treehouse Athletic Club! We're thrilled to hear that you find our gym amazing, and we greatly appreciate your kind words about our staff and facilities. It warms our hearts to know that you and your little ones enjoy the daycare/nest area. Our Nest Manager is indeed a gem, and we're delighted to hear that her dedication and passion for creating a positive environment for the kids shine through. We'll be sure to pass on your compliments to her and the entire team. It's our goal to provide a welcoming and clean space for our members, and we're thrilled that you've noticed and appreciate our efforts. We look forward to continuing to provide you and your family with a top-notch fitness experience at Treehouse Athletic Club. Thank you for being a part of our community!
Negative experience: A nice facility (if we were in the 90s), but the real reason I'm giving it 1 star is because of the D baggery of the clientele, especially the men (what else is new). It is insane. A bunch of dudes with double-digit IQs, undeserving of their position in life, parading around talking about how cool they are. You're from Draper, UT bro! Take it down a notch. This isn't a big city where you would be eaten alive with your po-dunk inbred pedigree.
Thank you for taking the time to share your feedback, although we are genuinely sorry to hear about your recent experience at our facility. Your concerns are important to us, and we appreciate your candidness. We understand that the behavior of other patrons can impact your overall experience, and we strive to create a welcoming and enjoyable environment for everyone. We take your feedback seriously and will address this issue with our staff to ensure that all customers are treated with respect and courtesy. Thank you again for your input, and we look forward to serving you better in the future.
Fantastic experience: I've been to a lot of gyms, whether it be franchises or private companies. At the end of the day, this one takes the cake. Conveniently located. Service is amazing and a lot of equipment offered so you never feel like you can't get a set in. Best part is the steam room and locker room hot tub!
Thank you so much for your kind words and for taking the time to share your experience at our gym! We are thrilled to hear that we have exceeded your expectations and that you consider us the best among the gyms you have visited. Convenience is indeed a top priority for us, and we are glad that our location suits your needs. Providing exceptional service is something we strive for, and it's great to know that our team has made a positive impact on your visits. We take pride in offering a wide range of equipment to cater to all fitness levels and ensure that our members never feel limited in their workouts. It's fantastic to hear that you always find what you need to get a great set in. We're delighted that you enjoy our steam room and locker room hot tub! We believe that relaxation and recovery are essential parts of a well-rounded fitness routine, and we're glad that these amenities contribute to your overall experience. Thank you once again for your wonderful review. We truly appreciate your support and look forward to continuing to provide you with an exceptional gym experience.
Positive experience: Nice gym. Definitely expensive for Utah. Biggest con is when school is out kids/teenagers own this gym. Super crowded until school is back in session. Updated to 4 stars because of nice reply from gym :)
Hi Brian. Thank You for taking the time to leave us a review. We are glad you like everything Treehouse Athletic Club has to offer. We understand potential frustration regarding seasonality and how our facility may have different traffic over the summer due to seasonal factors. School is almost back in session! As always, thank you for being a member at TAC! If there is anything we can do to make your experience even better, let us know! We want to ensure you get the full value of your membership with us thank you again!
Fantastic experience: …to me…it’s the perfect club…fitness, pool, spa, hot tub, sauna, classes, and genuine people…!
Thank you so much for taking the time to leave a review, TJ! We are glad to hear you love Treehouse Athletic Club and all it has to offer. We truly are grateful for members such as yourself, and are continuously striving to ensure you always feel we are the perfect fit for you!
Fantastic experience: Treehouse Athletic Club is a fantastic choice for yoga and gymnastic person. They have dedicated studios with experienced instructors who guide you through the practice. The classes are challenging yet rejuvenating.
Hi, Irene I am so glad to hear Treehouse seamlessly facilitates your health and wellness goals! Thank you for taking the time to leave a review; we love knowing our members enjoy all aspects of the club!!!
Positive experience: signed up because of the reputation however i was let down by the experience no room for someone like me do not trust katelyn. the gym itself is very good I will continue exercising here, if one exercises here ignorant of the reputation then that is okay too keep an eye out for katelyn or her "friends"
Hi, Muhammad, I appreciate you taking the time to leave feedback. I apologize you did not have a good experience here at Treehouse but thank you for your loyalty to the club as you are a valued member. If unopposed, It would be great to sit down with you and learn more about the incident you refer to above. Treehouse takes pride in being a safe place for everyone and want to ensure this standard is maintained.
Fantastic experience: Great club. Wish they actually utilized the hot yoga room and held actual HOT ( not warm) flow classes. Other than than this gym is chefs kiss.
Hi, Rylee! Regarding temperatures of the hot yoga classes provided, we will look into any measures we can take to improve your experience at Treehouse even more. Thank you for your kind review and constructive feedback. We look forward to seeing you soon.
Fantastic experience: Expensive but has top-notch facilities, staff, and amenities.
Hi, Kendall! Thank you for leaving a review. We love to hear you enjoy your experience here at Treehouse Athletic Club.
Fantastic experience: The other day I had lost my wallet in the gym. in a panic,i went to Heather the Manager on Duty, and she stopped what she was doing to help me track it down.. People like Heather is what makes this Gym great and for me keep coming.
Hi, Jim! We are glad your wallet was found and look forward to continuously go above and beyond to ensure you know you are a valued club member. Thank you for your kind review.
Positive experience: Love the Treehouse & have been a member for years. Although they now have more members, it seems they now increase their fees every year:-(
Hi, Mary! Thank you for taking the time to leave us a review. We strive to offer fair and competitive pricing, but we understand that perceptions can vary which can be frustrating. I encourage you to come in and speak to a member of our staff to explore how to get the most out of your membership by taking advantage of events, programs and other amenities. Your loyalty throughout the years is valued and appreciated. We hope to see you soon!
Positive experience: The gym is pretty good but I’ve found the service from Candace in the membership office to the differentiating factor. She’s been incredibly helpful in dealing with a handful of small issues as they have arisen.
Hi, Greg! thank you for taking the time to leave a review. Candace is an amazing part of out team here at Treehouse Athletic Club. We hope to see you soon!
Fantastic experience: I’ve been a member here on and off for about 15 years. I wanted to give Treehouse a huge shout out for all the new gym equipment they just got us. It really makes the gym feel up-to-date and I think it’s money well spent! Great Job Treehouse, this is a great family gym best in the state I think!!!
Tyson, we appreciate your feedback and your loyalty to the club. We are happy to hear that new equipment is serving you and your family well and we look forward to continue to make great updates to ensure our members are happy.
Fantastic experience: I've been coming to this gym for over a year now and i absolutely LOVE it. Best athletic club in UT. Daycare is top notch, pool is great, tons of classes for anything you would want to do. I've gotten to know a few of the trainers and they are all dedicated to helping you acheive your fitness goals. They recently added new equipment to their weight room and it is AWESOME! My wife who is 5'4 loves the new bench presses as she said it makes it easier, she actually hit a PR two days ago on their new bench press and she is ecstatcic. We both are excited about all their new machines and equipment they added. For what you are getting at this club in regards to the new equipment, the ease of use and the friendliness of staff you cannot get any better. Might not be the cheapest gym in the world, but you see the value of what they offer as soon as you walk in the door. Absolutely worth it!
Garrett, we appreciate your feedback and are happy to hear that you and your wife are enjoying all the amenities of the club and the current updates with the new fitness equipment. Congrats to your wife for hitting her new PR.
Negative experience: They recently have been replacing the equipment which is somehow worse then the old equipment. The new benches are too high off the ground to properly plant your feet. *I'm 5'9* The new cable machines are too low and not properly oiled which makes lifting with 2 sides impossible or extremely uneven. Me and multible members have brought this up to the staff in charge of the equipment and the owner for nothing to be changed or done. I will say this is definitely the cleanest gym in the valley, but with them uping the price every 6 months and newer gyms Popping up cheaper or the same price with a lot better equipment there's better places to workout
We appreciate the feedback and are sorry to hear that you are not happy with the new fitness equipment. We would be happy to arrange for you to meet with one of our professional personal trainers to go over how to use the equipment properly if you find that this would be of any help to you.
Fantastic experience: My favorite gym in Utah!! I absolutely love this gym. It’s always super clean and staff is so friendly. It’s never crowded. The sauna and hot tub after a hard workout is perfect! Highly recommend!
Bruce we appreciate your feedback and are happy to hear that you are enjoying the club and the amenities.
Fantastic experience: Excellent experience! Each time I have had interaction with the staff, for whatever reason, they're professional, friendly, and accommodating. I've been going here for over a year and I'm grateful for the consistent kindness.
Thank you for your review and kind words. Treehouse Athletic Club strives to maintain the highest standard specifically in regard to customer service. We LOVE our members!!!
Positive experience: Great clean gym to workout in. The only problem is the price and the management. The gym definitely is high end and the price matches that, but if you go a lot it's definitely worth the price. My main complaint is that it seems like the athletic director is trying to make all of the good yoga teachers leave.
Hi, Jack. Thank you for taking the time to leave us a review. I invite you to come in anytime and speak to us about your concern regarding group fitness instructor staff and/or any other concerns you may have. We look forward to seeing you soon!
Fantastic experience: Love Treehouse!! They have a lot of great & newer equipment. Never crowded, especially compared to other popular & cheaper gyms. I have never felt as if the rooms or equipment are dirty. They offer great & challenging classes from staff. They have an awesome sauna & hot tub in the locker rooms. During the summer, using the outdoor pool is nice & relaxing. Workers are always very nice. They also have a protein place attached that has delicious & healthy options :)
Hi, Macie! We love positive feedback and strive to ensure our members are happy, and well taken care of. Thank you for taking the time to leave such a detailed review! We are so happy to hear you enjoy many of our amenities and programs. Thank you for your loyalty and positivity. We hope to see you soon!
Negative experience: Small place and it’s crowded definitely not worth money they charge
Hi, Borzou. Thank you for taking the time to leave us a review. We would love to learn more about your experience and concerns you may have.
Negative experience: Don’t have many useful machine need to replace some. Machines are broken and have been broken for a while.
Hi, Big Boi. Thank you for taking the time to leave us a review. Its important to us to know what aspects of our club could use improvement.
Fantastic experience: I've been coming to this gym now for about 3 weeks and I continue to be impressed with the staff, the amenities, and the cleanliness. Everyone here is kind and welcoming. From members and employees. I really enjoy the restorative yoga classes!
Thank you Joel. We are so happy to hear that you are enjoying the club and all it has to offer. The restorative yoga classes are great. It is always a member hit!
Fantastic experience: I am so excited to leave this review! I just became a member at Treehouse athletic club, and I couldn’t be more excited! Candace is amazing! From start to finish, She welcomed me and made me feel like family! So professional, and yet so warm and welcoming. Just like the atmosphere at treehouse. What a beautiful facility! And all of the classes that they have to offer! Not to mention all of the awesome equipment… And friendly staff! I definitely made the right choice! Definitely worth taking a look you won’t regret it!! Thank you again Candace!
Thank you Jennifer! We are so happy to have you part of the Treehouse family. It was a pleasure meeting you today and so happy you had a great experience with Candace. Please let us know if we can assist you as you are getting familiar with the Club.
Negative experience: Was at the gym tonight when a rude employee (older woman with short brown hair) came to the pool and started yelling at a mom with her kids over an apparent misunderstanding about her buddy pass. It was so off putting and just embarrassing to see the staff act that way and treat a human being that way. They even called the cops on the mom to kick her out, just because she forgot to fill out her buddy pass. I mean, c‘mom. Is that really the kind of gym treehouse is? I’ve seen this happening lately a lot where employees and managers are treated members like complete garbage. Just really condescending and rude for no good reason. This used to be a classy gym but lately it’s hard to say one positive thing about it. Thinking of switching.
Hi , Ch Pi! We're deeply sorry for the upsetting experience you witnessed at our gym. This behavior doesn't reflect our values or standards. We're addressing this incident immediately to ensure a respectful and welcoming environment for all members. Your feedback is invaluable, and we'd love the chance to make things right.
Negative experience: This is a good club that used to have a first class swim team. It has been taken over by Fish Market, a 3rd party private swim team that have few kids whose parents are even members of the club and do not take care of the facility. The old swim team was a fantastic way to socialize with other members, enjoy our facility with the whole family and enjoy the benefits of membership. Now a 3rd party takes over and operates a private venture that disregards the mission of the facility. Also the spin bikes are old antiquated pieces of junk. The flywheel will hurt your knees.
Thank you for your review. We continually strive to offer programming that will enhance physical activity for all ages and levels. Fish Market has provided a great program for Treehouse and the community alike. Please come and visit with the General Manager on how we can better your experience with Fish Market. Thank you.
Negative experience: This is a high quality facility with one exception. It's unfathomable that there is a sauna for the men but not the women. Are men the only ones who get sore muscles after a workout.....??
Thank you for your comment. This has been a topic of discussion and we would love to integrate a Sauna into the Women's Locker Room. In doing some research this would include a remodel of the Women's Locker Room. This is a huge undertaking and will be a consideration for the future. Thank you!
Positive experience: I will bump this up to five stars if they play better music! I'm pretty sure I heard the same playlist in Macy's. It's not very motivational and some songs are straight up depressing :/ Fantastic gym apart from that haha
Hi Adam! Thank you for reviewing Treehouse Athletic Club. We hope to see you soon.
Fantastic experience: It's a nice, clean facility. Very well maintained, plenty of towels, staff is friendly, men and women's locker rooms have private jacuzzi, steam room, sauna. Pool is also very well maintained. Used to belong to Vasa, but this was much closer to us. A bit more money, but my family thinks its worth it.
We are incredibly grateful you took the time out to share your experience and leave us such a wonderful review. We will be sure to share this with our entire team to let them know to keep up the amazing work. We're looking forward to your next visit.
Fantastic experience: The lap pool here is amazing. They just put up the bubble for the winter and it looks amazing. The lap pool is a little shallow but still a great pool to swim at. The basketball courts are also really good to. They are well maintained and are very nice. They have been doing really well with cleaning there facilities and help maintain social distancing while still having a great time at these amazing facilities. Over all this is a great place to go to swim, play basketball, and etc.
We're so happy to hear that you're having a great experience here Tom! We do our best to help keep members happy. Thank you for letting us know about your positive experience!
Fantastic experience: We love Treehouse! Took some time to get customed to it but the gym is nice, clean, and has a lot of stuff constantly working to keep things that way. We love the yoga classes here and mainly lift in the free weight area outside of that. Treehouse was a bit warm before. When I brought this to their attention they were very quick to respond and fix the issue. Very pleased with their prompt and professional manner of handling this.
Thank you for the feedback. I will have our Facilities Director look into the temperature ASAP. UPDATE 8/7/20: I'm happy to report that we identified the issue and it is being repaired today!
Fantastic experience: I love this club! Super well maintained, and the staff is great.
Thank you! We love that you love the club, thank you for your membership and being a part of the Treehouse family!
Positive experience: I really enjoy it here.. But I'm really upset that the Men's locker room has a sauna and the women's does not???!!! Why?? That just seems rude :(
Thank you for your feedback, Cayce. We take every comment seriously and we will bring this up in our next owner meeting.
Negative experience: Ive been going here for just over a year and was shocked at some of the changes they are making. I was told the other day that I shouldn’t take more than 1 sweat towel and was told that I couldn’t have my phone out while in the locker room. Not sure If I will continue to go here especially with how much they charge. I would recommend looking at lifetime fitness before deciding on tree house.
Hi Daniel - Thank you for bringing these issues to our attention, we approached the manager on duty to discuss these situations as well. First, I want to clarify that we do not have a policy on utilizing only 1 sweat towel at a time, you can use as many towels as you would like. If you remember who told you this, I would love to discuss in more detail with you so I can approach them directly. Now, with regard to the phone use: In this particular situation, you were using the phone in the sauna, and we do have a strict policy on not using phones or any form of device with a recording mechanism in any part of the locker rooms (as well as no filming on the fitness floor), this policy is in effect to ensure the privacy of all members at Treehouse. I hope you understand that this policy isn't to diminish the member experience, but to enhance it by allowing all members to feel safe and comfortable at the club. Happy to discuss further if you would like. Haley Hodges Member Services & Sales Director
Fantastic experience: This place is awesome. Because? - Don works here hit him up! Best employee and personal trainer. He should be the face of this club!
Thank you for reviewing Treehouse Athletic Club.
Fantastic experience: Hands down the BEST kids programming for young AND older kids (through 12)! Kids Fit program daily where they are led through fitness, stretching, then play games like tag, sharks and minnows and dodgeball. Summer camp and field trip options, pool! They actually play with the kids!! And the group fitness classes are amazing! Not enough space to mention all the wonderful things about this gym!! Facilities are amazing too.
Thank you Kelly for your review! We have an exciting FitKid Program that we are launching Sept 9th! Each child on a current family membership is eligible to participate in an 11-week class series for FREE! We hope you take advantage of that new addition to your membership privileges.
Fantastic experience: great fitnessclub featuring squash raquetball and several other sports as well as a great weights/machine section. also very nice is the pool and the whirlpool and steam room. very friendly staff.
Ramon thanks for being a member of Treehouse Athletic Club. It's good to hear you are enjoying many of the amenities we offer. During the summer months we also have a free Hike Club and Pool Socials. We would love to have you join us at these activities!
Fantastic experience: Love it. Very clean. Great classes. Really enjoy going!
Thanks for being a member Cathrin! We are happy to hear you are taking advantage of our Group Fitness Program!
Positive experience: My family and I loved going to this place. We recently just canceled because it was too expensive. Had to squeeze in a new car payment so threw the budget off. I think this place stays in business because there isn't another Gym like with the same amenities near by. Maybe we'll rejoin one day because it really is nice Gym to hang out in if they get other pricing plans.
Satish we are glad we could service you and your family. We hope to have you back in the future!
Negative experience: I wish I could give a better review but I only have my signup experience to report. We were told a reasonable price and were excited to signup. When it came time to signup they were actually going to charge us $50 more than what was originally agreed upon. They wanted to charge us around $180 for a family of four. We are a family of three with our youngest being an infant who would only use the daycare area (which we were happy to pay for, they quoted us around $15 or so a month). They said that they would talk to the manager who originally quoted us the lower price and get back to us on Monday (it was a Friday afternoon). Its been 2 months and we just received our callback. We ended up going to lifetime where we are charged based on the amount of people in our family and the customer service was spot on.
Fantastic experience: This place is a family favorite for almost 20 years. Every chance we get we come here. Also..best place to 'pool' in the winter season.
Thank you for being a valued member of the Treehouse! We hope you and your family our able to join us at our 20 year anniversary party at the pool this June!
Fantastic experience: Super nice facility, great staff with positive attitude! Been members since it opened. Recently remodeled which lightened and brightened the look. Summer days by the pool have been great. My wife loves their Yoga class. Once in a while they struggle with kids in the adult locker room. Just let the front desk know so they can handle it. Convenient hours with excellent equipment. Make the time to get here!
Gordon thank you for being a member of the Treehouse! We are happy you are able to enjoy many areas of the club! We hope you and your wife can attend our 20 year anniversary party at the pool this June.
Fantastic experience: Great vibe. My Happy Place and Refuge for 13 years. Moving out of state. Going to miss it terribly.
Thank you for reviewing Treehouse Athletic Club.
Positive experience: Beware..... my 17 year old son informed me that Treehouse had him sign a contract and wanted me to sign a liability form. I went in to ask them to refund his membership fees and sign up costs, as I was not willing to sign the liability form, nor did we agree to the contract. After speaking to the account rep and informing her that a 17 year old cannot sign a legal contract, the general manager was called in, and immediately was on defense becoming extremely unprofessional, not willing to do anything regarding this. Unfortunately this will have to go the legal route, which seems overboard for 214.00. After this Manager and her child were both fired, I am sure this was not the first time this happened. I received a call from the new management and offered a full apology and my son a full refund. I hope that the new management sticks it out, looks like they are taking every step to rebuild their client base. My wife now has a membership and has been pleased with the staff.
Hi ,Eurosports! We deeply apologize for the inconvenience caused earlier. We're committed to resolving this matter and ensuring a positive experience for all our members. We appreciate your understanding and feedback. We've taken steps to address this issue and would love the opportunity to make things right. We're glad to hear your wife's positive experience and hope to regain your trust in our services.
Fantastic experience: Clean, convenient and not packed with meatheads. ✅
Hi Steve, We are so glad you love it here! Thank you for reviewing Treehouse Athletic Club
Fantastic experience: I love the classes, the instructors, the staff (especially the kids care staff), the kids care, the pool, the locker rooms.
Hi Brooke! We are proud to offer incredible childcare and kids club programs! Thank you for reviewing Treehouse Athletic Club
Fantastic experience: Very clean with friendly staff. Even during peak times it doesn't seem crowded and there are still plenty of machines to get through your workout in a timely manner.
Fantastic experience: Just signed up over a month ago. Facilities are great, clean and it’s NEVER overcrowded at peak times and this prolly has to do with how things are laid out. Men’s locker room is really clean and is not like other gyms where you feel you might need a tetanus shot after entering. No egos as well here from gym members, staff is friendly and greets you each day. Highly recommend.
Fantastic experience: My kids enjoy your care center as your employees are attentive and Play with the kids. High Fitness class on Tues is fun and the teacher is energetic, happy, & positive! The facilities arse nicely kept. Thank you!
Fantastic experience: The classes are amazing!
Fantastic experience: I love the cleanliness and all of the amenities. The little extras that this gym has make it so worth it
Fantastic experience: Treehouse is an amazing facility with a great staff that works hard to accommodate all of your needs. I highly recommend Treehouse to anyone who wants to train at an amazing facility with great accommodations!
Fantastic experience: Love it here. Just joined three months ago. Have already met loads of enthusiastic, uplifting, and motivating people. The staff has always been helpful. The classes I’ve attended have been phenomenal. I work at my own pace, im in my 30’s, as I’m getting back into shape, and the instructors are supportive and full of great info. Also, the childcare is fantastic. My kids ASK to come to “kid fit” which makes me come exercise on days I was planning on slacking off. The kids area gives me time to workout and then have time to myself afterwards. I’ve even taken a child out, while others are still in the childcare, to spend some quality one on one time with him/her while at the gym! This gym has improved my quality of life, and that of my family, by 100%.
Negative experience: The pricing system is ridicules for simple family or small family, plus the management level is not good enough for the pricing. Time to move for an new place!
Negative experience: everybody seems kind of stuck up or snobby, I don't feel comfortable walking in. It's a nice facility, but the staff at the front desk and patrons seem abrasive towards others.
Fantastic experience: Close to home and great staff. Lisa Wilson set us up and was great to work with.
Fantastic experience: My family all goes here and we all enjoy our time. While the price is a little higher than other facilities, it is worth it for families. Everyone is always very helpful and nice.
Fantastic experience: I love how friendly everyone is. Mindi is a wonderful Monday morning motivator and Bobbi is an amazing Thursday motivator. I love going here. I also take yoga on Tuesday but there is a new instructor name Jen and she is great too but still feeling her out. All the motivation I need to get myself into shape
Negative experience: The management is disastrous!!! Extremely poor customer service!!! Lots of attitude by the employees!!! Employees calling customers names!!! Trash taking and collective talked about customers. Making it very uncomfortable to workout when there is constant entitlement which is also encouraged by the employees. Looks and smells like the 80's!!!! Will never get a membership there specially when there are lots of better options with better service and attitude. Those employees and management can keep that gross place with horrible reputations for themselves till it self destructs.
Fantastic experience: Expensive, but worth the price if you can afford it. Great classes, weights, pool, locker rooms.
Fantastic experience: Thank you. Great facility.
Fantastic experience: Treehouse is my favorite gym! Great layout, great instructors, a broad range of classes and times, and all the best amenities!
Fantastic experience: LOOOVE the Treehouse. I love the curlew, I love the worked (especially Tami) and I enjoy going there most mornings! I love that I can get ready there and pick up a snack if I need to. I love their staff, especially the teachers. Its clean and organized!!! If you like health, fitness, and community, you'd love the Treehouse!
Fantastic experience: I have been at Treehouse now for almost 4 years. I even moved just over a year ago and now it's a little further for me but I continue to go to this gym. For me what sets this gym apart from others is the group fitness schedule. I love that there are multiple choices so I can mix up my routine and I don't ever get bored. I also appreciate all the amenities provided in the locker room. I also LOVE the daycare. They work really hard to make it a fun place where kids want to come play. Whenever I watch the girls working there they are busy and involved with the kids. They are so friendly and say hello to my girls by name. I would highly recommend this gym, particularly if you stay home with your kids and need some time for yourself.
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