Ascend Medical

Fantastic experience: New to GA and the anxiety of having to transition was high, however the medical staff were so patient and most importantly, communication was very good. I’m so happy that my mom is under the care of Ascend Medical staff. My experience exceeded my expectations and the ability to have several options to accommodate patients were a bonus. Thanks for making us feel apart of the team!

Fantastic experience: Fast, thorough and caring medical care. And in the comfort of my home!

Fantastic experience: The medical team is very professional, compassionate and caring about their patients and listens to their patients concerns and takes the patients past history into great consideration when discerning the treatment route individualized to me. A+

Negative experience: I sent a message to my primary 5 days ago and have not had a response. Also, on the day of my appointment the doctor told me I would be receiving a call to schedule my appointment with the Mobile medical, 5 days later I still have not received a call!!!!

Fantastic experience: These people really care, I had a major issue and they went out of their way to help me and didn't even charge me, but it's not the money, it's the point that someone really showed me kindness and caring and meant it, I cannot recommend them enough! THANK YOU GUYS!

Negative experience: God awful service from “ascend” the woman answering the phones, representing the company she works for (you would think) tried to tell me that the issues I’ve been having with this office are “not her job” how unprofessional and gross. Will be looking elsewhere for medical care ASAP.

Fantastic experience: A pleasant doctor. I was well attended.

Negative experience: I requested to cancel my appointment the morning before it was scheduled. The morning of, I receive an email to log in for the appointment. I rush to get my laptop set up. As im doing that i get a call from Shelby. I tell her i had cancelled the day before and she asked did i want to go ahead with my visit since it didnt get cancelled. As i am getting connected she says "oh, there it is. It just cancelled" and i couldnt be seen. Yes i had requested to cancel but was asked if i wanted to go ahead with the appointment. Now in a matter of seconds i can no longer be seen. I was told i would need to reschedule. My issue is this...that 15-30 min that was set aside for my appointment did NOT suddenly disappear. It did NOT get scheduled by someone else. These are supposed to be professionals capable of making reasonable decisions as needed. Im not sure if she ever fully grasped what i was saying about the time did not just disappear. I did not reschedule. I have no complaint about the Dr at all. I was looking forward to working with her but dont think the office staff is capable of handling situations when and if needed.

Fantastic experience: Wow they were very professional very kind polite compassionate and understanding. This medical group so far with my experience deserves a 10 STARS! THEY MADE ME FEEL VERY AT EASE AND COMFORTABLE DURING OUR VIDEO CONVERSATION. Dr.Giorvanie and her assistant.

Fantastic experience: Dr Hawkins is a huge asset for your staff And your admin assistant she is wonderful . If it was me I would give her a nice pay rase to let her know how much you appreciate her

Fantastic experience: I am very pleased with my experience.

Fantastic experience: MICHAEL MARTIN AND RASHANA GRAHAM, was an outstanding team today. They were very knowledgeable in their field and provided me with solutions for my medical journey. They listened to my medical history and my concerns noting things I could do to better my health. I truly appreciate them both. This is a good service that you can have medical professionals come out to your home to provide real time solutions. Thank you Rashana and Michael for your visit. You are my team now!

Fantastic experience: Ive recently started as a new patient, but so far everything is going well. They are acknowledged and concerned about my physical and mental well-being.

Fantastic experience: Highly recommended. Nurse was early friendly caring and professional. It’s comforting to know there is somewhere I can turn to for help caretaking for an elderly person

Fantastic experience: I had a awesome experience with Ascend Medical they are very prompt with the setup appointment time. The medical employee Celine was very patient and understanding when she took in my information. My Doctor named Peter Whatley was very knowledgeable in his field of expertise I felt very comfortable opening up to him. He gave me a sound resolution in a continuing health plan right from my place of employment on a video visit it was just as good as a being at the hospital, the copay with my insurance was very reasonable. I highly recommend Ascend Medical the video visit is free especially when your too busy to get to the hospital and it's no charge like other video visit with a providers that usually have a set costly fee price.

Fantastic experience: I felt like I got the real and actual help I needed, Doctor Fleurme, was amazing she was a great listener and provided the care that I thought I needed as well, I would definitely recommend this practice to do anyone looking for a good provider who listens and actually cares.

Fantastic experience: Dr. Peterson goes the extra mile. I see her for my ADHD, but she always inquires about my overall health and how I am doing with my other doctors. She likes to stay in touch with the complete picture. I have seen many therapists over the years and she is by far the one with whom I am the most satisfied.

Fantastic experience: Excellent care team. I love the flexibility and range of their services. From check-in to treatment, I’m very happy with Ascend. I honestly wouldn’t be as proactive with my healthcare if it weren’t for their telemedicine and mobile business model. I’ve been using them for about two years and don’t plan on switching.

Fantastic experience: Excellent receptionist and Doctor, very caring and understanding . Genuinely grateful for their Patience in my medical situation. Thank You Dr. Peterson

Fantastic experience: Ashleigh was extremely professional, very concerned for my comfort, quick, efficient and friendly. Thank you.

Fantastic experience: Ascend Medical treats the weight loss experience as more than the numbers on the scale. Once the binging and cravings are removed from the equation, their wellness coaches help you formulate and implement a healthy, sustainable lifestyle. I can’t recommend them highly enough.

Fantastic experience: Consultations are done online with ease and flexibility. Then the physical and blood test comes to your house/office at your convenience.

Negative experience: Dr Hawkins was great. Their team needs work. Lack of communication id say. I Seen the doctor at the end of October (great doctor btw) and I was prescribed 30 days worth of my medicine. The doctor didn't schedule my next appointment until the end of December! Which is fine and dandy as long as they can make sure I have enough meds to get me until that date. I've called and messaged them multiple times in regards to needing a refill for my medication from the time I was about to run out of meds, up to now (end of November to December 9th which is today).

Fantastic experience: It is very convenient to have a virtual visit. The doctors and staff are very professional and friendly. Makes the experience very easy.

Fantastic experience: The doctor and staff were amazing, very professional, nice, and very knowledgeable.

Fantastic experience: Absolutely great service. All my questions was answered with sufficient knowledge.and now I am back on my way to work

Fantastic experience: From scheduling the appointment, to creating a medical record, to the remote visit with the doctor, to the doctor calling in the Rx, my experience was nothing short of amazing. I am thoroughly impressed! Quickest, easiest, stress free medical care I’ve experienced in my 56 years! Whatever you’re doing at Ascend, keep doing it!

Fantastic experience: This was the best doctors appointment I’ve ever had. Their secretary is amazing, the NP is just as amazing. ❤️

Fantastic experience: The team at Ascend Medical is amazing. They are really making a huge impact in every part of my life and I am so grateful.

Fantastic experience: I love Dr. Patterson she is so easy to talk to.

Fantastic experience: I love Ascend Medical!! I just wish everyone knew how wonderful it is to have your Dr. visit you in your home, on the road, or wherever you may be......A telemed visit, that is. It's absolutely the greatest thing ever invented. And all the Drs at Ascend are friendly and professional. It is truly a great way to visit your doctor.

Fantastic experience: Great experience

Fantastic experience: Dr. Hawkins is doing a great job of helping me deal with losing my wife to Memory Care due to Alzheimers. Encouraging me to do the right things to deal with my emotions and adjust to this major loss.

Fantastic experience: They have been very caring and responsive. Very thorough and care to take care of your needs. They do no rush you and care about your issues. I highly recommend them .

Fantastic experience: Very friendly staff they're open to listen to you.

Fantastic experience: Ascend was a last minute choice I made and I am so HAPPY I did! Thank you Brandy Y. And Gio NP! Helped me get my BP meds right away!

Fantastic experience: Love Dr Hawkins. He is the best, accurate, knowledgeable and caring.

Fantastic experience: I LOVE ASCEND! I've seen several of the primary care providers and have always felt cared for and prioritized. I've also seen the therapy team and can't overstate how compassionate and caring my therapist was - truly life changing. Ascend Medical is raising the standard for healthcare, and I'm so glad to have found them. I'll be a patient for LIFE!

Fantastic experience: All very good. Would recommend to others. Dr. Peterson was great answered my questions went over all test and prescriptions Refilled all I needed. All great.

Fantastic experience: Very caring and they won't make fun of you. So glad I called them.

Fantastic experience: Lovely experience, everyone is very helpful and kind. Would recommend.

Fantastic experience: Hello, my name is Michael Ohlmann in reference to Mrs. Epps. She’s a very wonderful person. Very nice lady and very intelligent. She’s exactly what I need in my life due to my schizophrenia. I think she’s going to be exactly what I need to help me work through my issues, I definitely give her two thumbs up Thank you and have a good day

Fantastic experience: The Ascend Medical Staff were very punctual and professional

Fantastic experience: I am honored to recommend Dr.Hope to everyone because she was extremely professional and knowledgeable in her profession . She responded to very questions or concerns. Also she went above and beyond to locate a doctor in the network of my insurance which is closer to my house . Then too, she was patient with me and made sure that I understood what she was saying about my medication. I have a fluid build up in my ankles and she said it was from my amlodipine 10mg . She said, if anyone is on that medication a long period of time that medication builds up fluids in the ankles. I didn’t know that. Thank you, Doctor Hope! My other doctors said I had arthritis, but that was far off the charts because I didn’t have any symptoms of that. They you guys, better get a second opinion before you decide to take medication that causes other issues!!! I recommend that everyone contact on website for Dr Hope at Ascend Medical !!! She is awesome!!! I will be using her again this month for weight loss consultation!!! BMiller

Fantastic experience: My care Team at Ascend medical has absolutely changed my life. Less than the year Ago I was paralyzed With my mental health issues. And my physical health was declining Rapidly. The amazing care team wonderful people who have helped me along The way should be the standard in medical healthcare across our country.

Fantastic experience: I work at an automotive repair facility, a few months ago one of my coworkers experienced a cardiac event, Nurse Rashana was in our facility getting her vehicle serviced at the time, she did not hesitate one second, she jumped into action and tended to my friend, I believe she saved his life. We need more of Miss Rashana in this world

Fantastic experience: Finally people who really care. Professional & compassionate. They Go ABOVE & BEYOND !

Fantastic experience: Doctor was great completely understanding was awesome to talk to you completely understood situation I was saying what I was going through and wanted to help actually seems care and have concern for my well-being and my health and listened to what I had to say and seem to actually care about me as a person instead of rather as just the next patient to come in and go I was more treated like a human being then rather than just a paycheck I would definitely recommend anybody go here in the future the doctor was awesome I can give five stars

Fantastic experience: Thank u for the ZOOM meeting quick and to the point.

Fantastic experience: First office willing to offer help and a solution for my situation that has been going on for years. Thank you so much, you guys rock.

Fantastic experience: The care was thorough, prompt, and still VERY professional within the convenience of my home. I really appreciate the Ascend Medical services.

Fantastic experience: Painless and pleasant experience!

Fantastic experience: Dr. Peterson is very caring and she takes time to ensure that my questions and concerns are addressed. I would definitely recommend this provider!

Fantastic experience: Great information. Very appreciative of the knowledge and guidance.

Fantastic experience: I had a fantastic telemedicine experience with Dr. Peterson at Ascend Medical, which impressed me. Their platform and customer care transformation were evident right from the start. The $20.00 house visit call for labs, which needed to be paid only when they came to your house, not before, is a nominal fee considering the exceptional care I received from this team. The support team, medical assistant, and care management coordinator at Ascend Medical were truly top-notch. They were professional, knowledgeable, and caring throughout the entire process. Their service was truly A+. I highly recommend being specific about your needs when dealing with any healthcare provider. While no one is expected to perform miracles, being your own best advocate as a patient is crucial. Ascend Medical excelled in their part of the equation, going above and beyond to ensure my needs were met and my health was prioritized. I want to thank the entire Ascend Medical team for providing me with such a wonderful new patient experience. Additionally, as a hard-of-hearing individual, I use a Chrome browser with built-in live captioning technology that is incredibly helpful and works with Ascend medical telemed platform. When you log in to your visit, there is a virtual waiting room just like an in-person appointment. Please be mindful of their time, and I recommend connecting about 30 minutes before your appointment. A nurse will connect with you to review your medical concerns, and you will return to the main waiting room. The provider will connect with you shortly after and take over the call. After your visit is done, you return to the waiting room to check out with another Ascend medical team member to go over your next steps, i.e., labs and your next follow-up appointment. VERY WELL ORGANIZED! Overall, my telemedicine experience with Dr. Peterson and the team at Ascend Medical was exceptional, and I am grateful for the care and attention they provided. Thank you for helping me get my health and life on track!

Fantastic experience: Great medical center

Negative experience: Dr. Peterson was great during my appointments. The communication from the team is terrible. I sent a My Chart message June 17th because my insurance needed information. I didn’t get a reply, so I sent another message June 25th. I got a reply 3 hours later. I then had to send another message July 20th because of a refill issue. I didn’t get a reply so I attempted to send another message July 23rd, but I got a message that says “You cannot reply to this conversation. It is too old to be replied to”. I tried to send a new message, but it says, “You do not have any available recipients for messages at this time”. I called and had to leave a voicemail. I have been calling every day since, multiple times a day, at different times of the day, no answer, and no call back. This morning, I’m missing my next dose of diabetic medicine because they don’t reply. I have never had an issue getting in contact with the medical team.

Fantastic experience: Very good service from Jo and Dr Peterson. I couldn’t be happier to have Dr Peterson looking after me.

Negative experience: Was initially very impressed. The providers I saw were great. Unfortunately learned of soooo many hidden fees totaling hundreds of dollars over what I was initially told.

Fantastic experience: Ascend Medical deserves a five star rating. They are everything that you want and someone that you are entrusting your health too. They are professional, thorough yet pleasant and make you feel that you are very important to them. I would recommend them to my friends as well as my family.

Fantastic experience: Dr Sarah Peterson is the best doctor and her staff is excellent.

Fantastic experience: Best decision I ever made… found them on Google so I was nervous but they are great every video visit I have and make sure I’m well taken careful and meeting my goals … recommend

Fantastic experience: Best Doctor I've ever had love these people

Fantastic experience: We just love them!!!

Fantastic experience: I’ve been happy with this office so far! The telehealth appointment process is always very easy and quick. I really like my doctor as well!

Fantastic experience: Zach and the entire team at Ascend are great!

Fantastic experience: I’ve been searching for a therapist for 3 years. Finally found Tonya Epps and she’s been a God send to me! I highly recommend Ascend and Tonya!

Fantastic experience: So far this has been a great experience.

Fantastic experience: The staff was prompt and professional. Meds arrived properly packed within a couple of days. The process was seemingly straightforward.

Fantastic experience: Great communication, quick new patient appointment (no year long wait), very professional, the doctor conducted a deep dive in my medical history and I never felt rushed. Highly recommend!

Fantastic experience: Dr Peterson is efficient and personable, I’m very satisfied that I have a great doctor. The check in and out staff are equally as good, polite and knowledgeable.

Negative experience: No complaints about the doctors and mobile teams but as a company it is very unprofessional and poorly ran. Hidden fees, unexpected charges, lack of clear communication. Not the type of organization that builds trust that is required for a medical service provider. Recently they seem to be ran like a money grabbing company desperate to increase their bottom line. I would not recommend this company in good faith.

Fantastic experience: Staff members are very professional and courteous.

Fantastic experience: Dr. Peterson and Kathryn Martin are so incredibly wonderful! Always professional, always kind, always available! I recommend Ascend Medical to you! God bless!

Fantastic experience: Both people that I dealt with during my video call were both respectful, knowledgeable, and caring. I would do this type of discussions about my health again.

Fantastic experience: I switched to ascend from a different provider, and my experience was so much simpler. The cost was much less than other providers, and they took my insurance for the office visits and bloodwork wears other companies did not. I had to submit those for reimbursement. Staff is friendly, helpful and professional The PA I met with was great! Convenience of video office visits saved so much time out of my day, the quality of the video was great. It was like you were right in the office with him.

Fantastic experience: Prompt and professional service right at your home .

Fantastic experience: Dr. Peterson was great! She listened to my concerns and helped me figure out the best course of action.

Fantastic experience: Doctor was on time, helpful, patient, and handled everything I need at that time

Fantastic experience: I would wholeheartedly recommend Ascend medical. In my opinion they get that the weight loss struggle is real. I feel like I've tried everything with no success. Yesterday was the first time in a while that I felt really hopeful. Thank you I have so much gratitude!

Fantastic experience: I was very pleased with the service. the nurse that check me in was very nice and professional. Dr. Zack was very thorough, caring and professional.

Fantastic experience: I love Ascend Medical. Am so thankful I found this facility where I am able to do a telehealth visit. The doctors on staff there are really great......friendly, thorough, so helpful and caring. I love everything about Ascend Medical.

Fantastic experience: I really really like this doctor Dr Barlott.She talk to me like a doctor should.she went though things with me and explain.Everyone was super nice from Kara to Dr. Barlott and Docs Asst.I would highly recommend y'all.Thank you..Sandy Tucker

Fantastic experience: I did not go to that place. I was at home on my phone using video chat to see and speak to the Dr. He was kind. It all went well.

Fantastic experience: What an amazing experience with Ascend Medical! Exceeded my expectations! Zach was wonderful and felt confident about using Ascend moving forward.

Fantastic experience: Use them as my primary. Would recommend using ascend. I have never had doctors take any of my concerns seriously finally my doctor here did.

Fantastic experience: Good

Fantastic experience: Contacted quickly and efficiently. Staff knowledgeable and professional.

Fantastic experience: I love this office. Someone is always available.

Fantastic experience: Every body on the team was Excellent in providing the information I needed to know about the Supplies

Fantastic experience: I had a virtual annual wellness check up with Zachary Cornette We went over my medical history and answered any questions and concerns I had He was very knowledgeable and professional Most of all very friendly and down to earth He made the whole process easy and comfortable for me It was a pleasure meeting him I will recommend Asend Medical to anyone I know who may need to see a Dr or Nurse Practioner

Fantastic experience: Great customer service and great staff that really cares.

Fantastic experience: Amazing service and very well equipped to handle your medical needs. I will definitely only use this service for future doctors appointments.

Fantastic experience: Very kind staff. Doctor actually listened to what I had to say and took everything into consideration! Highly recommend!

Fantastic experience: I really like my new doctor and how this place operates because going into a doctors office is so germ-y. Very happy with all the people there who helped me get my insurance coverage straightened out and all who I have dealt with including the nice professional people who come to my house to give me vaccines or do bloodwork.

Fantastic experience: The staff was extremely helpful in working me in on very short notice to see Dr. Peterson. I'm very thankful to them.

Fantastic experience: Patient care outstanding

Fantastic experience: Very convenient.

Fantastic experience: Melody Kearney is awesome. She is literally saving my life. She’s very efficient, very professional, and very caring by far the best service I receive.

Fantastic experience: I had an appointment with Dr. Cornett. He was very friendly and helpful. He made me feel comfortable throughout our session. I would highly recommend Ascend Medical to family and friends