Polar Family Chiropractic
Information about Polar Family Chiropractic
55109, Saint Paul
Opening hours
- sunday: (closed)
- monday: 6:30-18h
- tuesday: (closed)
- wednesday: 6:30-18h
- thursday: 8:30-18h
- friday: 6:30-12h
- saturday: (closed)
Polar Family Chiropractic has been serving the North St Paul, Oakdale, Maplewood , Stillwater, White Bear Lake and Western Wisconsin areas for 45 years. We look forward to helping you with your health concerns!
Polar Family Chiropractic: Reviews
Fantastic experience: When someone is passionate about what they do, it shows in their work and especially in the results of their work. This Chiropractor is no exception. I have been to a lot of good Chiropractors in my life with a long history of injuries, and this Chiropractor is by far my favorite! I would not recommend anyone else, and they have a customer for life!
Thank you so much for your review! We are honored to have you in our clinic and appreciate your drive for continued good health!
Fantastic experience: I highly recommend Polar Family Chiropractic for anyone seeking a way to pain relief and overall better wellbeing. I have had back problems, neck pain as well as frequent headaches for years but after an extensive diagnosis and an intensive corrective plan that included in person visits, at home stretches/exercises, therapy, and dietary supplements, my pain has been radically reduced and my headaches are for the most part gone. My quality of life has improved and I have been given the tools necessary to maintain this. Dr. Mandel is professional, pays attention to any concerns I have, provides exceptional advice, is caring, and extremely knowledgeable.
Hi Linda. Thank you for the wonderful recommendation! My team and I are happy to be part of your health plan. It is an honor to work with you and I am please to see the progress you have personally made throughout the years!
Negative experience: —-response to owner—- No attempts to contact me were ever made in the 2 years since I wrote my review and at this point I am not requesting a contact. My insurance never changed and an explanation of the cost was only given after multiple requests were made to your staff. I understand that negative reviews are never a good look but making things up is even worse. ————- I was disappointed after 11 visits to Polar Family Chiropractic Center. During my consultation we discussed several problem areas that needed to be worked on. When we started every visit was the same, back and neck adjustments only. After weeks of this I asked if we could focus on the other problem areas. Even after asking, most of the problems areas were not worked on Another big issue, I was quoted a price per visit, which was reasonable. After 2 months, and 8 visits, they still had not submitted a claim to my insurance company. I ended up quitting after 6 weeks, 11 visits, and then finally all of my claims were submitted 2 weeks later. After all was said and done I was charged $160 more than what was quoted. Not happy with claims taking 2 months to be submitted. Each session was estimated to take 45 and ended up being 15 minutes or less. I really wish that everything went as smoothly as was promised during my initial consultation. Staff was friendly
After several attempts to contact you, we have been unable to reach you. I apologize again for any miscommunication. The insurance issues were two fold as you had given us an expired insurance card and our follow-up was waiting for your new card, and with that, new insurance deductible and copay. My staff explained this to you and what your new insurance would cover. Unfortunately, I have no control over your choices of insurance, as such, the financial outlay had changed and that was unfortunate to you. As to the timing of your appointments, I must apologize for myself and my staff for any miscommunication. as the initial examination was for one hour and each additional visit would be 15 minutes with me and then another 15 minutes or so with a therapy, or with a rehabilitation exercise/stretches instruction, an additional 20 to 30 minutes. Each visit would be changeable to the needs of the week that we had schedule for you and discussed at your report of findings on your initial first and second visit. Unfortunately, I must not have conveyed that to you in our discussions at each visit. I wish you the best of heath and hope you find efficient care at a clinic that may be able to accommodate your financial and health care needs.
Fantastic experience: I have had back issues since 1985 so I have been seeking treatment to help with it for many years. I became a patient at Polar Family Chiropractic around 2009 after the clinic where I had been receiving treatment closed. The office hours at the Polar Family clinic are convenient and Dr. Donald Mandel and his staff are friendly, helpful, and pleasant to be with. I decided to go on a weekly maintenance plan several years ago because I feel much better when I have an adjustment each week. Dr. Don is very skilled at determining just what I need at each visit and has helped me with various back pains, shoulder pain, neck pain, hip pain and more. I find that the weekly treatments keep my back in healthy condition so that I can do the physical activities that I enjoy doing. I am very satisfied with the care that I continue to receive at Polar Family Chiropractic and I must say I am long overdue to provide a review for the services I receive there. If you are in need of chiropractic services, I recommend that you give Polar Family Chiropractic a try.
Hi Linda, Thank you for your kind remarks about our team and our clinic. We truly enjoy seeing our patients reach their health goals and a return too their activities, functionally improved, and with new knowledge on how to maintain their health.
Fantastic experience: My husband and I have been seeing Dr. Don for years. Dr. Don is very understanding, helpful and caring about his patients. Dr. don helped me with my pain in my legs, hands, arms. Dr. Don was the o my one that figured out how to help me control my pain. If your In need to get in right away Don goes above and beyond to take care of of you ASAP. My kids now see him and my kids love Dr. Don. He is very gentle on his adjustments with kids. He makes them feel comfortable before he adjusted them. Dr. don is not just a chiropractor but a person you can talk to about anything and he will help you in any way he can. I would definitely recommend him to anyone that has little kids that need adjustment that may be in sports ect.
Michelle, Thank you for your post! As you have always known, your health can not be taken for granted, and you have made amazing strides in your improvement, and the health of your whole family. I congratulate you on your health choices and your wiliness to learn and grow ! Best of health to you and your family!
Fantastic experience: Dr. Mandel is concerned about my overall health. My quality of life has improved tremendously through regular adjustments, and education regarding minerals and vitamins.
Hi Kayla, Thank you for your wonderful post! As an endurance athlete you understand the need to regularly maintain your health and to push the edge of knowledge and conditioning to attain those goals in a safe and effective way. I congratulate you on your achievements and future health goals!
Positive experience: My first chiropractor, severe upper neck and shoulder pain. Dr Don, is very informative & has been doing this for over 25 or so years. Told me straight up that he was there to make me moble & less pain which I appreciate. He didn't get my hopes up by tell me he could heal me. I gave a 3 star due to it is my first time & have nothing i can compareit too. I am looking forward to seeing a good outcome. Anyway I will give another review in a few months or so.
Hi Dean, Thank you for your cautious and conservative approach and taking the option on the betterment of your health in a new arena, that you have never traveled in before. You need to look for other health solutions and to seek another way to address your healthcare needs, when the basic healthcare format is not able accomplish this. There are no guarantees when working with anyone's health challenges. I am hopeful that you improve with the care we provide and you are able to see that with changing health formats , it takes time to allow the body to perform at its best potential. I wish you the best of success in your health care goals! Have patience with your body and the time it takes for it to adjust and heal.
Fantastic experience: My family and I have been seeing Dr. Mandel for the past couple of years. We have been impressed with his level of care are expertise. We highly recommend his services.
Catherine, Thank you for your kind remarks! We appreciate you and your family as our patients and it is an honor and a privilege to be a part of your families' healthcare providers! Good health to you and too those you care for!
Fantastic experience: Best Chiropractic Office in the Twin Cities!!! Always there to help get you back to 100% !!!
Many Thanks Noella! We appreciate your amazing post ! We will continue to serve you and your family to the level of your expectations!
Fantastic experience: Dr. Don and crew are a great group of people that truly care about your health. Highly recommended!!!
Thank you for your great post! We truly appreciate you being a patient in our clinic and that you have allowed us to be a part of your healthcare solution and the betterment of your health!
Fantastic experience: Dr. Don and the staff are very helpful and friendly. I have been seeing Dr. Don for years for spinal maintenance he has kept me feeling good. But recently I had been dealing with a dizziness issue and after months of dr's appts. and tests my doctors still couldn't figure it out why I was suffering like I was. Once all the medical tests were run and came back normal Dr. Don started working on my jaw and he got me back to my old self. I am still symptom free after almost a year. Which is such a relief, i had been suffering for a year and unable to do things, no matter how simple. Now I am able to do the simple stuff again, like picking up my grand baby with out getting dizzy. I would highly recommend Dr. Don and his team for any aches and pains you may be experiencing.
Thank you Shawn! We truly appreciate your family being patients here and I am thrilled that you have responded positively to our specialized care and your continued improvement!
Fantastic experience: Coming to this chiropractor was the best decision I have ever made. Dr. Donald was very helpful the moment I stepped into his office. He is about getting to the root of the problem and fixing it. I just started coming here but I absolutely love this place. My back never felt better and I just started!! Highly recommend
Thank you Monique! We appreciate your wonderful post about our clinic! I am hopeful that we can help you achieve your continued health goals and appreciate your referrals to our clinic!
Fantastic experience: The best doc anywhere.
Al, Thank you for your Post! You are a man of few words, but always to the point! We truly appreciate you as a patient, and are thankful to have you as a patient! Good health to you and too those you care for! God Bless!
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