Sarasota Comprehensive Endocrine Clinic - Endocrinologist, Dietitian, & Diabetes Care

Negative experience: Horrible. I’m an insulin pump user, went round and round for a month to get infusion sets, as of this week no one answers the phone. Was told 2 weeks ago that paperwork was sent to supplier. Dr Khan left the country and left patients high and dry. Staff is horrible not answering phone calls/email. Beware!!!

Negative experience: It has been horrible since Antunes left! After 30+yrs of going there, didn’t even get the courtesy of anyone letting me know the doctor was retiring, found out through my sister! On my first appointment I had a young girl taking my vitals and explaining how I should use Ozempic ( which btw was wrong) next time I went she was gone, it seemed that they were turning their staff quicker than I can count till 5 bc their NP was gone as well, I never met the doctor, but finally dealt with James the new NP who was very nice and only reason I was still going there. A few weeks ago I ran out of my medicine and called the office, receptionist told me to call my pharmacist n let them know I had an appointment coming up and to let them know if I had any issues, never had to do that in the past, but whatever I did and was told they could only give me three days worth of it, I called right back, but no one answered and called for a week and left messages with whoever was answering the calls, when I asked why no one was returning my messages I got a “I’m sorry I’m the only one here”or a “do you want to leave another message?” My husband drove there to find out what was going on and found the paper on the door that they were closed! I finally got a call a week later, to see if I could change my upcoming appointment to a different date and through tele doc! So disappointing that no one cared, we are patients that are insulin dependent and for them not to give a call back to their patients it’s absolutely terrible! Thank God I have a primary doctor who called my prescription right after I let them know the ordeal I had gone through! Would NEVER go back there again!

Negative experience: Office is closed!!! Cannot get in touch. They posted the number to use on the door to schedule telehealth appt , but there is no answer…. You are put on indefinite hold!!

Negative experience: Difficult refilling prescriptions

Fantastic experience: I had a very bad issue that was created by me. And called office 10mins before closing, And new managing director Alex went way beyond the normal Dr office. He closed up his office and waited for me to get there from Bradenton at 5:00pm traffic the day before a hurricane was coming. And gave me supplies I needed to make through all the madness, that comes with a hurricane.

Fantastic experience: Had some problems to say the least after they took over for Dr. Antunes. Was in a bind needing medication made a call Alex the director answered, I had a few choice words I said to Alex which were Not so nice, I was so frustrated. He continued to listen asked how he could help. He actually was able to help!! It was now 4:55pm he stated he was about to walk out the door but would wait for me to get there, I was 25 minutes away. He waited for me to arrive. I was completely shocked. I was so grateful. I can’t say enough GREAT things about the director Alex. He has already started turning things around for the better at this practice.

Negative experience: Had a telehealth appointment James no longer there no one called me to reschedule. You call there to make appointment and you get India. Such a bad place. Moving on. See ya.

Negative experience: When Dr. Antunes ran this practice it was amazing. Since he left it has gone downhill. My prescription was not given to me. I can’t reach anyone to call one in. I can only leave messages and no one calls me back. Now after 3 weeks of trying, I still don’t have my medicine. No one will answer the phone or get back to me. Absolutely ridiculous! So this gets worse- finally drove down there because I couldn’t reach anyone and they made me do an appointment because they had no record of me a prescription from my appt just 6 months ago. So why would I have gone in for my annual, right? Of course I had to pay another co-pay in the appointment. Then…….! I left with the expectation they were going to do their job and call the prescription in, but what do you think, did they no?! So I had to drive back over there because you can’t reach anyone on the phone and they had no prescription set up for me. I demanded they call one in - to make them do what they are supposed to do to begin with and I asked for a hard copy in case they still didn’t do what they were supposed to do. I mean come on! I even told the doctor-“Your customer service sucks! If you want to stay in business you better do something different.” I left and told the lady waiting in the lobby, “This place is crazy!” She nodded her head… mmmmm hmmmm. Sad. I miss you Dr. Antunes!

Fantastic experience: As we all will miss Dr. Antunes and wish him a well deserved retirement, I can say the transition to the new team is wonderful. James intently listened, gave me ample time to review my issues, and was very knowledgeable. Even though I live an hour away, I will be staying with the new team!

Fantastic experience: Great Service Staff is always so Respectful and Courteous Doctors Assistant Practitioner James is a Great ARNP always takes the time to listen to any concerns that I have

Fantastic experience: Best endocrinologist I’ve ever been to. Dr. James listened to my concerns and came up with a plan of care. This place is just the right size, NOT a factory where you wait for hours trying to be seen, then rushed through your appointment.

Fantastic experience: Dr Kahn is amazing and highly recommend office along with staff!!

Negative experience: From reading other reviews, I am not the only former patient of this practice, who found a lack communication. I am a two time cancer survivor. I endured 2 years of chemotherapy. Because of the chemotherapy, I have several subsequent health problems which need constant care. In the past 24 years of treating these issues, I have never been treated so poorly by a medical office. Shame on you.

Fantastic experience: The new regime is outstanding! The doctors are very good, caring and listen to your individual needs, you start by getting a warm smile at the front desk, the nurse that helps you check in and prescriptions is tenaciously accommodating, the dietitian spends a lot of time personalizing your diet plan and when you go to check out the lady is all smiles and very accommodating. After retiring from 65 years in NYC and a special 35 year doctor patient relationship at Cornell, I had a very hard time finding someone decent in Sarasota. This is my new home for my medical needs and it’s top notch with a smile

Negative experience: Never going back. They pursued me for months for a 65 copay. Threatened collections. Had proof that I paid but they would never call back. Finally someone did and admitted we had paid. They are very disorganized and the person was rude to my wife.

Negative experience: Ive been a patient here for several years. I recently decided to no longer use this office for many reasons, a main one being they never answer the phone. I had an appointment scheduled for February which I called to cancel as I was switching doctors. No surprise, they did not answer so I left it on their voicemail. Fast foward to today, I have now been called 6 times by this office in attempts to collect a $50 fee for "No Call No Show". Each time, I explain that I did cancel but nobody would answer the phone. Today I was at the end of my patience and explained that I would be reporting the office as well as filing a complaint to which the man on the phone says "Ok fine I will send it to collections and you can deal with it there" and hung up. Terrible organization, communication and respect for the patients they have/ had.

Positive experience: I'm still getting to know everyone there. No problems so far so it could be updated to 5 stars as long as things go smoothly

Fantastic experience: Absolutely lovely. I feel very blessed to find such a wonderful office. I have had my share of not so great places and this office and it’s staff really put those places to shame! I would invite any woman with pcos and insulin resistance to seek out James Simms. Fantastic care. Top notch.

Fantastic experience: I am very well pleased with the care I receive from the entire staff at each visit. The two nurse practitioners I have seen are excellent - very knowledgeable and helpful in responding to and addressing my needs. I am an 86 year old retired pediatric oncology nurse and was employed by a university hospital for 30 years. I have diabetes type 2.

Fantastic experience: I have been a patient for less than a year. Every visit has been exceptional. Staff is extremely friendly. Doctor and James are top notch. I always feel heard and understood. Thank you all so much for being part of my healthcare team.

Fantastic experience: Met Dr. Khan for the first time today. I was a long-term patient of Dr. Antunes. I was hesitant about changing doctors as i have an unusual health condition, but my worries were put to rest upon meeting Dr. Khan. He took time to get to know my history and is a great listener. Glad I decided to make the appointment and now have a new doctor I can trust to treat my health needs.

Fantastic experience: The office is efficient & James Simon is amazing. He listens and is committed to working with you until you feel better.

Fantastic experience: Great Gals, so helpful. Love the atmosphere...James Great NP, really engaged and listens. Great experience.

Fantastic experience: Dr Khan and the staff of Sarasota Comprehensive Endocrinology Clinic were professional, compassionate and caring. They focused on providing appropriate, individualized care to meet our healthcare needs. As a nurse, I choose them for my families care!

Fantastic experience: The staff was all new , but all very nice. No complaints

Negative experience: Not great. Office totally dropped the ball on a prescription even though I called twice to ask if they sent it last week. No response from office. I came in today they had no idea why I was here. Huge amount of wasted time while they're calling pharmacy I'm waiting. Not impressed and actually very frustrated! Dylaan

Fantastic experience: Excellent office with a really informative, supportive and compassionate MD. I felt as if my questions were answered and actually felt safer when I left the office because of it.

Positive experience: Good visit

Fantastic experience: Excellent care and professionalism

Fantastic experience: I always know I’m getting good care when I go to the doctor here. James and the rest of the staff are wonderful.

Fantastic experience: I love my new Dr. He really cares and the staff is amazing ❤️❤️

Fantastic experience: staff was courteous although i was only one in waiting room and waited 25 minutes to be seen. The NP was knowledgeable and listened. overall good experience with exception of wait time

Fantastic experience: Met Dr Kahn and his staff today! All were excellent. His practice of Endocrinology will do very well here in Sarasota and the surrounding areas. 5 stars

Negative experience: I went into their office twice before my first visit and asked if they were in network and their front staff told me yes both times. They never advised me that the doctor was not in my specific plan but that they took my United Health Care insurance. Now they want both me and my husband to pay out of network price because of their in ability to understand how medical insurance billing works. Then when I asked to speak with the billing supervisor I was told that it is my responsibility not theirs. They falsely stated that they were in network upon both visits doing paperwork before my actual appointment. That is fraud.

Fantastic experience: Had a great experience. Dr Khan is extremely thorough and kind.

Positive experience: Great service, but the doors are extremely heavy and difficult to open and hold open for someone using a Walker. A push button for an automatic door opener seems appropriate, since we have such a high percentage of seniors in the area. Also, the new system of water bottles for patients contributes to the plastic problem in our environment. Otherwise, fine, clean, and a short waiting period. Friendly staff and Dr, Khan. He really listens. Important!

Fantastic experience: Everyone was pleasant. Didn't meet the doctor yet. I will continue coming to this group of charming people.

Fantastic experience: Accomodating, friendly staff. Dr Khan spends some chairside time and is well informed.

Fantastic experience: Diabetes Educator was great very informative and helpful.

Fantastic experience: Very cordial and professional.I encourage using this office.

Fantastic experience: Everyone was so welcoming. Took the time to make sure I understood everything.

Fantastic experience: James is a great ANRP. He takes the time to talk to you and answer all questions. They ensure everything is done prior to leaving. Publix x had my scrips before I hit the door. Great changes.

Fantastic experience: The physician listen to me and really heard everything I was telling him. And said that we will figure it out together. Not one doctor has ever said that to me. I felt so comfortable with the entire staff.

Fantastic experience: I was very sad to learn of Dr. Antunes’ retirement. However, James seemed eager to take on my complicated case. He seems very knowledgeable and took the time to make sure I understood my plan of care and why. He’s very friendly and professional. Since Dr. Antunes’ retirement I have noticed a huge improvement with the front office staff as well. They are so friendly and efficient.

Fantastic experience: Dr. Kohn was excellent all my knees that I needed very kind and I felt in my best interest in mind love them as my new doc

Fantastic experience: I had a great experience there they were very friendly and professional

Fantastic experience: Excellent office. Well run, aesthetically pleasing and friendly. I am impressed by the attention to details in exploring comprehensive health status.

Fantastic experience: It takes a lot of work to find the perfect place to help with endocrinology issues, and I found it at Sarasota Comprehensive Endocrine Clinic! James Simon is Excellent and has helped me so much! Everyone at Sarasota Endocrine Clinic is friendly & professional, and the place is clean and a lovely drive ! 5 stars !!!!!

Fantastic experience: They shared tips with me about my diet to better help me manage my Diabetes.

Fantastic experience: We went there today and found we were well served. Staff is pleasant and helpful, facility is clean and the APRN very knowledgeable.

Fantastic experience: Very well run operation

Fantastic experience: James Simon the NP is outstanding. The staff is very accommodating and kind.

Fantastic experience: Dr Aldelqader is very attentive and explained all well enough to understand.

Fantastic experience: Very informative first visit. Glad to be getting some help!

Fantastic experience: Enjoyed chatting with new staff person James Simon, APRN, and look forward to continued successful diabetes management by the clinic.

Fantastic experience: Knowledgeable, organised , professional and friendly

Positive experience: Website appears to be down, trying to book an appointment for new patient. Seems like this office is going through a transition, which is too bad, as Dr. Antunes was highly recommended.

Fantastic experience: Quick getting an appointment and Dr. Khan was pleasant to meet with.

Fantastic experience: Had a good meeting with Eva rather very informative very pleasant to talk to give me a lot of good pointers and help me out quite a bit on what to look for looking forward to revisiting her again thank you and have a good day all right

Fantastic experience: Office staff is friendly and efficient. My appointment wad on time! The staff member I saw was open to discussion about mu care without rushing me out the door! Highly recommend this practice!

Fantastic experience: Great practice and friendly staff.

Fantastic experience: Late for the appointment, but worth it! Kind and educating in his chat w me.

Negative experience: Bad experience. New nurse practitioner made adjustments to my insulin pump. Blood sugars went to 500. Called and was told I would need to make a co pay to come in and have my settings on my pump looked at. Finally got in to a new Endicrinologist. They couldn't believe what had been done to the settings on my pump. They adjusted the settings and all is good. I feel 100 % better now!

Fantastic experience: Fantastic, very professional!

Fantastic experience: They made the whole procrss as easy and comfortable as possible. The facility was immaculate.

Fantastic experience: Great staff, Thank you

Fantastic experience: All new staff (fast and really friendly). And a great new Nurse Practitioner. Don't get me wrong, I loved Eva... But she retired, I have high hopes for her replacement.

Fantastic experience: It's always a pleasant experience when I see my doctor and as usual staff and team members are superb .... SharonDAMcD

Fantastic experience: Fantastic staff! Highly recommend A+++

Fantastic experience: Working hard to fill some big shoes, honoring the past & moving to the future

Fantastic experience: Stacy got my Lyumjev approved. Much appreciated.

Fantastic experience: Very happy with the courteous front office staff. Met with Lacey, APRN for first time. Very comfortable with her knowledge, expertise and warm, friendly manner.

Fantastic experience: Very professional.

Negative experience: I don’t really care to share. The visit was bad and would recommend to anyone find another place.

Positive experience: Need front desk help poor receptionist

Fantastic experience: Everyone was very professional and very nice

Negative experience: Doctor had wrong result of my lab test and only spent 5 minutes with me.

Fantastic experience: Always very professional, welcoming and knowledgeable answering all questions presented.

Fantastic experience: Wonderful

Positive experience: New staff

Fantastic experience: Staff are helpful and professional

Fantastic experience: All staff are professional and caring. I felt that the medical care was comprehensive and excellent. I left the visit feeling confident about the future wellness I can look forward to.

Fantastic experience: Dr Antunes PA was amazing and very knowledgeable. I definitely recommend her.

Fantastic experience: Everyone was very pleasant. The office was well staffed, and I felt very comfortable being there for the first time.

Fantastic experience: Lacey is very knowledgeable and Sweet. You can tell she cares…. It’s Refreshing..

Fantastic experience: I've been a patient here for over 10years and I love the practice and Dr. Antunes. They are professional, thorough, and friendly. And they help me keep by diabetes in check. If you are diabetic and looking for practice that will help you keep you healthy then go see them.

Fantastic experience: Excellent experience. Dr. Antunes is great.

Fantastic experience: The new people are very nice

Fantastic experience: Highly recommend this practice. The staff is friendly, knowledgeable, and welcoming! The environment is very calming as I was nervous upon entering but was immediately comforted by the staff! Great experience

Fantastic experience: I am new to this practice so I was a little nervous for my first visit. I had no need to worry. The staff are so friendly and warm here. When I saw the doctor, he listened to my concerns and discussed with me the best treatment options for me. The doctor made feel seen and heard. I love the fact that I have some autonomy when it relates to my health care decisions.

Negative experience: Paguei 330 dolares por uma consulta. Fiquei esperando por 2 horas e quando finalmente fui atendida, mal fui examinada e logo me passou exames de sangue para fazer Apos ter feito exames, recebi uma carta pelo correio, isso mesmo! Nem uma ligação! Dizendo para tomar vitamina D. Minha glicose estava alterada no exame mas nao mencionaram nada a respeito! Hoje seria meu retorno e só estava indo porque seria um retorno e talvez iria ouvir algo sobre oque fazer em ralaçao a todos os problemas que mencionei da minha primeira consulta, quando cheguei a recepcionista super mal educada, quero dizer sem nenhuma expressao de educação! Ja foi logo cobrando 140 dolares pelo retorno! Pasmem! Eu desisti e retornei! Gastei 330 em consulta mais 500 em exames para nada! Enfim! Aprendendo! Espero que sirva para que outras pessoas não passem pelo mesmo.

Fantastic experience: If you are lucky to be a patient of Dr. Antunes you are fortunate. His strong approach in helping me with my Diabetes has been great and probably saved my life.

Negative experience: Starting with the office staff they are very rude! I went to him for nodules in my neck and one came back hot! He brushed me off said it was nothing? SMH did all the testing and he says there is nothing there! Funny because I had it biopsied years ago! I wouldn't take my dog to see him! He doesn't listen! I was there a year ago and they wanted to do a follow up in a year they insisted I schedule right then! Anyway apparently when Verizon was having issues they said they called me and demanded I pay the co pay for a no show! Then charged me more than what my actual co pay is!

Fantastic experience: This man saved my life. Thank You Dr. Antunes!

Negative experience: Poor posted moments ago My experience with Dr Antunes office via my 82 year old father was horrible. Their reminder calls are confusing, missing information, its not scripted at all, they double bill, and don't listen. Last time my father was there, the doctor was drawing blood from my father and tried to used the same vein in the same arm at least six times, I noticed my father starting to show pain because the doctor wasn't getting any blood. I said, "that's starting to hurt maybe try the other arm", he did and finally got blood. I have taken to get my father's to get blood drawn many times and never has anyone had that hard of a time getting blood or tried that many times on the same arm to cause pain to a patient. At their exit, before leaving, I informed the check out lady to cancel future appoints because we were going to find a new endocrinologist. I get a appointment reminder call stating a co-pay balance needed to be paid via the phone before coming in to an appointment I told them to cancel. So in short, they didn't cancel the appointment, wanted money that wasn't due to them, and turned around and charged us for a no show appointment. My dad has medicare and a great supplement insurance from the city of Sarasota. He has never had to pay monies out, ever. I checked his wellness account and they have been submitting charges for things I think they weren't suppose to and they're still trying to collect money. First they said, they don't bill Medicare for anything but after questioning they do bill medicare. They're very confusing, and derelict in their duties. The front desk staff isn't what I would call friendly either, more of a sign in and set down kind of greeting. The exit representative is always the same person and seems friendly but didn't listen and now they want money for their mistakes. The doctor is nice but isn't really ready for patients. All through their office rooms they have posted ask about your last lab work. Why does the patient have to ask about their lab work. The doctor should have the previous labs up and ready to discuss with the patient, he never has. If you ask, he will search the system and give you the results. If you don't ask, you don't get any information concerning labs.This is the primary reason people go to an endocrinologist to review lab work and get the proper medication instructions. The two years or more my father went to this office they never got his thyroid under control. There was nuclear med studies, endless lab work and you can tell its all about getting the patient back in as soon as possible to get more money. Eva, the nurse practitioner was the best thing in this entire office. One time they billed us and we paid that 1st time and they billed the insurance. They did refund the money via mail and check. This office is a pay up front office, my recommendation is save your self a lot of head aches. Find a doctor with good referral's/review's that bills your insurance directly. This was my 82 year old father's experience and mine via through him. If you do choose this doctor for yourself or loved ones, I sincerely hope your experience is better than all of ours.