Community Healthcare Network – South Bronx

Negative experience: CHN.. Make sure to follow up on your annual and blood work. They're a busy clinic and won't inform of results at times. I suggest this for all Dr annuals no matter the location. They've floating PCP's, makes it an environment that you won't establish long term rapport. As a local clinic, it's good, it's my first clinic experience, with not hospital based clinic services. I haven't seen a PCP Dr. there in over a year and I go every 6 months, (age changes PCP from annual) I am currently under the Medical care of Emily Bartlett, she's a Nurse Practioner. Things change at CHN in this factor, I'm sure it's due to an Administrative necessity. UPDATED REVIEW I have had some difficulties since my last review. Inaccurate Lab results readings by a Nurse, NP. The Lab utilized was to report the results to The NYC Department of Health. CHN is not responsible or neglectful in reporting their positive test results in regard to reportable diseases in our city.

Fantastic experience: From the time I 1st started going to this location a few years back this place has improved a lot. A mixture of communicating my concerns clearly as we tend to assume they read our files but these doctors are overwhelmed with lot of patients. Once I became outspoken about my needs things shifted for the better.

Negative experience: This clinic has long wait times and are always cancelling last minute. Started off great but after the pandemic the clinic took a turn for the worse. Some of the providers dont even care. The nurses however are amazing. But i will no longer be a patient here.

Negative experience: I went to their new location today 5/8/2025 and there were four women at the front desk ,not one of them acknowledge me when I walked in and said Hello. Zero customer service like damn y'all just got to the 1002 location and already lousy service. The blonde chick had her id card hidden so I couldnt even address her by her name.

Fantastic experience: Nurse Andrea rose is nothing short of amazing and medical assistant Emilia Mendoza and medical assistant Tamika helped me out with a situation I had and made things possible when my own primary care physician turned me away becuz she was more concerned with lunch… dr Kandahara you have to do better!!!

Negative experience: If a doctor here gave a prescription I should be able to change the pharmacy and pick up the medicine The SAME DAY this 24-48 hour turn around wait for approval is STUPID and very aggravating!! Get it together this makes no sense yall know the person needs the medicine what is all the idiocy of approval or whatever this is really dumb and makes me wanna switch providers all together and I’ve been with CHN for 11 years I just wanna get my medicine from the closest convenience! Like cmon

Negative experience: I have been a patient at this clinic for nearly 20 years. I can no longer go here because they practice discrimination against ne more than once. I know I cannot get appropriate. Medical care there On more atleast Three occasion I know of I arrived for my appointment and find I'm waiting way longer than I should. The front desk people play dumb however I see someone come out who came in after I did.Im a Black American and each time the person is NOT BLACK AMERICAN. I will no longer go to any CHN CLINICS AND REMOVE NY FAMILY MEMBERS FROM THIS PREDJUDICE PLACE

Negative experience: Never a smooth moment. Not for an appointment or letter. (someone gets called ahead of me, even though I had a appointment six months prior, or just to even pick up a letter)

Fantastic experience: This is one of the best Healthcare facilities i have been in, once you go in one time their memory lock you in so your next visit they remember you and great you with a smile. I really like how informative the staff are and helpful in giving you the correct information you need. Its a very busy facility but you get everything fast your results comes back to you in a day or two, you are late they still try to see you but if you are extremely late they still will see or give you another appointment. I love it there.

Negative experience: Pésimo servicio! Me hacen esperan más de una hora y no me atendieron. Fui con un turno programado por ellos. Pierden mi sangre en el laboratorio y no aparecen las órdenes de laboratorio. Un completo desastre

Positive experience: I would like to thank Dr. Joseph Squitieri for being such a kind, caring and competent professional during my treatment with him. Those qualities can definitely build you up when you're fighting the enemies within. He sure could teach many lessons on how to treat patients properly to other psychiatrists who are aloof and affected by the I am a god complex. The front desk staff was also polite, responsive and helpful. Our community needs and deserves much more of this!

Positive experience: I was very impressed with this facility & they were friendly and helpful & the Podiatrist was very good, I would recommend this place to anyone!

Negative experience: They never wanna see any kids who actually need to be seen my son has asthma & they refuse to see him and KANAHARA turned me away this morning after telling me she will see me while looking at my son who is physically struggling to breath . DO NOT RECOMMEND TAKING KIDS HERE

Negative experience: So this place is going from bad to worse every single time I have to deal with them. I'm not sure why Jia Huag, NP refuses to sign paperwork to renew services (home health aid, therapies) for my autistic son every time they are needed and the company that provides the services reaches out to her. She either wants his developmental pediatrician to sign (even though they need the PCP not the developmental to do it) or says no that she needs to see him again even though he already had his yearly check up and doesn't need to be seen again until next year and is not like she is unaware of these papers because she has signed them before (obviously giving a hard time aswell). Dr. Sharon Griffith berating her nurses in front of patients, super unprofessional attitude and on top of that doesnt even have the professionalism of apologizing after making a scene in front of a patient. Im pretty sure if this clinic was not for low income and needed to be paid out of pocket full price or take pricate insurances she wouldn't act like that in front of people. Isn't she the director for women's health/obgyn? I expected more than that display from her. Their Health Home program also is unbelievable for their lack of professionalism. How do you keep a patient waiting for services for months in the account that something always happens with his assigned worker then have the supervisor ask for a 2nd chance when we decide we no longer want services? And after a 2nd, 4th and 5th time he still has not talked to anyone in months. The only redeeming staff I have seen that worked with my husband, and they're not even at the south bronx location, are Rondell Johnson and Dr. Anna Shapiro and unfortunately Dr. Shapiro is no longer there. Michelle was good for my child aswell and she is also no longer there. So I guess my whole family (children, husband and myself) are just going to find a new care facility. Complete disgrace.

Negative experience: Muy mal servicio no atienden bien más la mujer morena que saca sangre es Transfobico con la comunidad LGBTQ ️‍⚧️ no se para que la tienen trabajando hay donde hay tanta diversidad y esta clínica no ofrece buen servicio las Chicas de la n frente se la pasan platicando

Positive experience: I have been going to this center for years but for about 2 years or so, it has been extremely difficult to get through anyone by phone. In the past few months I cannot get anyone. I wait for close to 30 minutes then get cut off. When I call back I automatically get cut off several times in a row. Services are great when I am there the facility is clean the staff are professional and nice, wait time is fair but to get someone is difficult.

Fantastic experience: I'm a patient from more 7 years, i love the staff, always call the patient on time of your appointment, im very happy with the service, have other location very close to my apto but i really prefer go tho 975 Westchester .

Negative experience: You should really consider coming into this place. Been here twice for walk in and have been sent to urgent care because they claim that they provider list is full. This is after you spent 2 plus hours in the lobby just waiting to get your vitals. It is a total bad experience. They make you waste your time!

Negative experience: I have a bacterial infection they said they would send my rx to the pharmacy my appointment with them was on a Saturday its Thursday of the following week ..I'm still here waiting on my RX ..I called location for someone to help me ..no one has ..

Fantastic experience: They didn’t have a hard time me feel comfortable I’ve been to other clinics and have had a hard time finding some place I actually felt comfortable they saw me fast and helped me to understand a lot. Thank you !!!

Fantastic experience: I have been coming here since a teen in high school. Always professional and providing as well as knowledgeable on all health related issues and concerns, while making you feel comfortable and at ease. Thank you guys

Negative experience: This place has really fallen off. Had to see a different doctor bc mine wasn’t in. Got my medicine changed without him asking if I wanted to change.Was given no refills although I was previously given 6 refills because I constantly need the medicine. Called to have it switched back was told the doctor would call me when they sent my prescriprion... its been 3 days and nothing and now the new medicine is giving me horrible side affects !!!

Positive experience: Great service but if you value your time DO NOT see Dr. G. Wait time is usually an hour after your set appointment time

Negative experience: Vas de “walk in “ y nunca tienen sitio or apoinment pra atenderte. Yardan de un mes a ptro para dar la cita. Y si te pones pesado/a porq no entiendes q demoren tanto te ponen en espera hasta colgar. Vanesa es una pesima trabajadora

Negative experience: My wife Made A Appointment and due to Signal Malfunction there was MAJOR Delays. She tried calling but they kept Hanging up and when I tried they did the same thing. When she arrived she told them the situation and they said they cancelled her appointment and should have called. The number on the card we were given was the wrong number and said there was no doctor to see her cause the doctor scheduled for the appointment left but the doctor was still there and told us she was too busy. Never again

Fantastic experience: Great love my doctor she is the best kanatara

Negative experience: This place is terrible! Always a long wait!!! Doctors are always out!!!! The rooms are always dirty and the equipment never works!!!! The staff is very unprofessional and they all have nasty attitudes!! IF YOU CARE ABOUT YOUR HEALTH DO NOT COME HERE!!!!

Negative experience: I made a appointment with them April 18 for May 10 2pm,that’s the earliest time they had even I explain it was emergency,after waiting 3 weeks they said I don’t have any appointment,I wanted to speak to Manager but he was in lunch for forever that day,

Fantastic experience: Been seeing the doctor for years now. No complaints at all. Excellent staff, wait time is great and the physicians are professional. Compared to alot of other clinics I been to this is my go to place. Moved to mount vernon and still travel here to get seen.

Negative experience: Every appointment I’ve been to, I’ve waited over 2 hours after my scheduled and confirmed appointment time to be seen. Very frustrating. Complaining and making a fuss doesn’t solve the problem. It doesn’t change.

Fantastic experience: Been going here for 5 years now and I love it. No complaints

Fantastic experience: love this location very professional staff.

Negative experience: I called the network to ask if I could go as a walk-in to this location. They advised that I would be seen if I made it to the center before closing time. Needless to say, I left work unnecessarily and endured an one and a half hour commute to this site only to be refused service. I arrived an hour and a half before the center closed and the nurse just complained about how much she would have to do and blamed the call center for the misinformation (how is this in any way the patient's problem- get it together). This was a complete waste of time and air. I would suggest anyone who is thinking about going to this center to chance it at Lincoln hospital rather than this place.

Negative experience: They will make you wait HOURS before seeing the doctor even if you have an appointment. When you plan ahead to coordinate with the doctor she will tell you one thing and then make you waste your time going to the clinic to not even fulfill what she told you she would. The most irritating and annoying experience ever.

Positive experience: Well, the medical office is very much like any other health care facility...