Health Plus Clinic, Inc.

Fantastic experience: Dr. Voss is so knowledgeable and has drastically improved my health. All the staff are kind and efficient!

Fantastic experience: I’ve met with both Dr. Voss and Chris on different occasions. They took the time to listen and talk to me about my medical concerns. I felt seen and heard from them. not just dismissed.

Fantastic experience: This was by far one of my favorite experiences in healthcare. Everyone was very nice and thorough during my appointment. I will definitely be going back!

Fantastic experience: Health Plus Clinic has 3 primary care providers to choose from: Dr. W. David Voss, Chris Nelson, PA-C, and Savanna Roney, PA-C. Each of them have unique and wonderful strengths and I have had the privilege to work with each one of them. Health Plus Clinic is a place where opinions are heard, concerns are addressed, and no stone is left unturned. If you are interested in keeping your health on the right track, I would highly recommend this team of excellent providers and their wonderful medical assistants!

Fantastic experience: Dr. Voss, Chris, and Savanna provide thorough and compassionate care, making sure every patient feels genuinely heard, respected, and fully informed. I highly recommend this practice to anyone seeking exceptional, patient-centered healthcare.

Fantastic experience: I have only received excellent care at this clinic. Dr. Voss listens to all of my concerns, and the MA’s are great at their jobs. The phlebotomists are trained and competent.

Fantastic experience: Health Plus Clinic is fantastic! Everyone here is kind and genuinely cares. Appointments never feel rushed, and the doctors really take the time to listen. Highly recommend!

Fantastic experience: I absolutely love this clinic. I am very grateful I found Chris. He tailors to whatever your needs are. My healthcare has been a really bumpy road and Chris has smoothed it out. He makes me feel like my time is a priority and not just another person to see. I appreciate someone helping me with my healthcare needs and until I found Chris it was dark. Thank you

Negative experience: I really like Dr. Voss, nothing bad against him but don’t ever get your lab work done here. Some of his medical assistants are the most incompetent people I’ve ever met in my entire life. He needs to hire better staff or an actual phlebotomist on site to make it more convenient for patients. They busted up the veins in both my arms and couldn’t fill a single tube. Now, I have to go to another lab or hospital on another day after my arms heal for what should be simple routine blood draw. Also they definitely compressed nerves because both my arms are sore and tingly. I know I have tiny rolling veins but omg how could they be so bad at their jobs LOL. I ended up fasting for no reason, and whole thing has been the biggest waste of my time. That is why I’m very annoyed. I don’t know about you, but my time is precious to me so DON’T WASTE YOUR TIME doing any lab work here, avoid at all costs!!! Like I said I like Dr. Voss though so I’ll still come see him but beware dealing with unskilled, inept, incapable staff. I think one of the PAs is okay, I also think the front desk girl is fast and efficient which I like. But everyone else… it’s a no from me. With all due respect, please be better!!

Fantastic experience: Dr. Voss was the first doctor to actually listen to me and my symptoms. I have been feeling so much better thanks to him and his treatment. He is very patient and understanding, even when I ask a million questions. He is very determined to figure things out and I'm so glad that I have been feeling better thanks to him.

Fantastic experience: We are extremely grateful for Dr. Voss. He is compassionate, knowledgeable, and allows the patient/family to be a true partner and equal participant in their care.

Fantastic experience: Dr.Voss does a great job of listening to patients. I feel that he worked with me to come up with a solution to medical issues instead of just telling me what to do or what to take. Also while I'm guessing this is for his own organizational records I like that he takes notes verbally which shows he is actually listening and noting what I have to say.

Fantastic experience: My experience at health plus clinic has been amazing. Everyone here is so friendly and helpful. I’ve personally seen Dr. Voss and Chris and I could not recommend them more. They truly care for your health and well-being both physically and mentally.

Fantastic experience: I love this clinic. Everyone is very friendly and knowledgeable. They have the best approach for medical treatments.

Fantastic experience: My husband and I have been seeing Dr. Voss and Chris for years and they are the best providers EVER. They are some of the best people I know, and incredibly smart. If you’re looking for a great primary care provider, look no further!

Fantastic experience: I have been going to these guys for awhile now and they are so nice and professional! I Highly recommend them!

Fantastic experience: The ethic of all the staff and physicians of health plus clinic is outstanding, I feel in good hands with everyone!

Fantastic experience: I loved coming here! The atmosphere was amazing, everyone was so kind and the service was fantastic! I highly recommend :)

Fantastic experience: We love Dr Voss.

Fantastic experience: Dr. Voss, Chris, and Savanna are truly amazing and the most attentive, kind providers you could have. It's not very often you find a provider that listens, let alone all of them in one practice.

Fantastic experience: I've come to this clinic for years. Dr Voss has taken good care of our family - from sick visits and child checkups to getting an IUD. Dr Voss is very knowledgeable and lives what he teaches. Our toddler loves vegetables thanks to his training about food in the early years. I also like alternative remedies and this clinic respects my preferences.

Fantastic experience: They are very helpful and resolve your problems

Fantastic experience: My family has been seeing Dr Voss for almost 15 years now. I have never known another doctor more willing to get to the root of the problem and with so much compassion. If you are looking for answers and tired of being brushed off by other doctors then HealthPlus is where you need to be!

Fantastic experience: I see Chris Nelson and he is the best! We have been going to this office for about 2 years and I’m at a point where even if I moved I don’t want to go anywhere else. Big offices can feel so impersonal and quickly rushed through while at Health plus clinic the staff knows me and my family and makes me feel very comfortable which is a new feeling for me regarding Doctors due to my high anxiety. Chris has always listened to me with empathy and without judgment. Thankyou guys!

Fantastic experience: This review is part of a promotion, but it's my honest review. Chris is a phenomenal PA who cares deeply about his patients. He's punctual, knowledgeable, and effective in his approach to healthcare.

Fantastic experience: It is a very quiet place, they take care of you with patience and a lot of love and help you with whatever you need he has been our doctor for 10 years and my children's pediatrician is the best Thanks Health Plus Clinic .

Positive experience: Love both Dr voss and Chris. They take the tine to truly talk to you and examine you. Sometimes its a wait but it's worth it for the time they take with each patient

Fantastic experience: Everyone is so friendly and everyone genuinely listens to the problems/issues you have. Doctor Voss is very sweet and genuine and really knows what he’s doing. Best doctor I’ve seen so far.

Fantastic experience: I love how the clinic knows my family by name. They are able to care for my whole family’s needs, which means a lot to me. Chris has been an amazing asset for our family for therapy. I love that my kids and myself have a place where we feel comfortable to talk and work through issues. I feel completely at peace sending my kids to him and I know they are in good hands. We have therapists in the past that caused conflict in our family. Chris works to help each of us as individuals and as a family unit.

Fantastic experience: Dr. Voss has helped our family a ton and the whole office is amazing.

Fantastic experience: It's hard to put into words just how much Dr. Voss and his team have done for me. He's noticed and diagnosed an ongoing joint issue I had been dealing with for years, helped me figure out adjust my ADHD medication, and SO much more. I've never had a doctor that cares as much as he does. He takes the time in each appointment to hear you out, and he makes sure you're an active participant in your health care. I recommend him and his team to EVERYONE I know. It's impossible to summarize how great they are in just one review on here, but TRUST ME - they're amazing.

Fantastic experience: As a first time patient, my visit was the most professional and interactive experience that I can remember. Dr Voss is very honest, focused, and great to talk with. The rest of the staff offered an equally positive experience. The assistant Josh was very friendly and helpful, as were the secretaries. Very excited to be a part of this clinic.

Fantastic experience: I get excellent care here and feel very understood by the P.A Chris. I definatly feel as if he takes in everything I’m telling him and examines/investigates every issue to the fullest extent.

Negative experience: Dr. Voss has treated me like a child in the ways he’s spoken to me. It’s patronizing. Another Dr. there also told me that I don’t have a sinus infection because I don’t have a fever, so they wouldn’t prescribe antibiotics. I’ve had several sinus infections in my life, and not once did they involve a fever, and I still got antibiotics that helped immediately. If you do a simple Google search, you’ll see that a fever usually isn’t a symptom of a sinus infection. Their remedy, Mucinex, is not working. Surprise. I think I know my own pain/body. I just want to feel like I’m being taken seriously.

Fantastic experience: I absolutely love Dr. Nelson and his staff here!! He has saved my life (quite literally!) When I was struggling with my mental health and has aided my recovery from SUD with such phenomenal compassion, empathy, and knowledge. I always feel fully involved in my treatment plans and am encouraged to ask any questions I may have. Erin is so sweet, competent, and skilled in her duties. The front desk ladies are even amazing! I am always greeted by name and made to feel important, comfortable, and welcome! If my appointment cannot be done via telehealth then I gladly make the trip from Sanpete County. That alone, should speak for itself.

Negative experience: Beware of bad bad customer service. Here your time is worthless & patient care is at a minimum. Seek other alternatives if you care—you have been warned!

Negative experience: Dr. Voss staff and billing practices have definitely lowered in standards over the years. They will make you wait 3 hours for visit and then charge the insurance for an extended visit. The dr will bring up other concerns in a wellness checkup just to charge you. They have submitted claims for dates of service that my child was not seen on. Fun fact****The dr always assumes we are on medicaid. Not all minorities are on state assistance!!

Fantastic experience: Dr. Voss and Chris Nelson are two of the kindest and most knowledgeable people I know. They will give you their full attention and be very thorough to find and treat the root of your problem. If you want a visit where you're in and out as fast as possible, choose a different clinic--but for me, the quality of care is worth the wait.

Negative experience: The doctor clearly overbooks patients and forces them to wait forever to be seen. Far shorter wait times at a walk-in emergency care place. Even with an appointment, I didn't see the doctor for about an hour. Even when I was their first appointment it came with a huge wait! One time the receptionist actually (very unconvincingly) lied to my face, telling me the hour long wait was my fault because I came in a half-hour early. That was complete bull. I was right on time. I'm almost never rude to customer service people. But after being lied to, I confronted the receptionist for lying to me and snapped at an MA. After that, the MA left an absurdly petulant, passive-aggressive message on my voicemail telling me they sent in my refill. Such a typical "Utah" way of dealing with people. Try to make them feel guilty to dodge your screwup. And the doctor seemed very keen on making sure I came in again and again for visits that seemed unnecessary, just for a common ADHD Rx refill. And each and every time it was a long, stupid, annoying wait. Worst service ever in a doctor's office.

Fantastic experience: Really nice family clinic. The doctor and the staff are top notch, and really kind.

Negative experience: Wow. The billing department is dishonest. Listen to me and others when we warn you to NOT COME HERE. It is not worth your time or the hassle you will probably be dealing with months later. I brought my daughter in for her first check up. I paid at the time of service in full, out of pocket-no insurance. 3.5 months later I get a bill saying I owe more money. I called and it took a lot of back and forth phone tag for someone to finally figure out what I was being charged for. I was being charged for THEIR MISTAKE!!! They said, oops we charged you as a return patient instead of a new patient so you owe us the difference that these visits cost. They should have had better customer service and just eaten the cost. It wasn’t even that much. But it’s a matter of principle. Looks like they make these kinds of mistakes very frequently, charging others hundreds of extra dollars and expecting their patients to pay for the billing department’s mistakes. Oh, and then when you try and get it resolved, they will lie to you saying that the person in charge will call you but they won’t. They will write a cowardly email instead saying that you still owe them money and if you don’t pay it then interest will also be tacked on. If you want to avoid dealing with liars and thieves, stay away from this office. They will also write a robot response to this review saying they want to make things better and to contact them. They won’t many anything better. I already tried contacting the COO. They just want their dirty money. They lost all of my future business.

Fantastic experience: A total life saver. I travel full time and was 1,000 miles away from my family physician and had an emergency. Not only did they squeeze me in on short notice, they went above and beyond to solve my problem. They were super nice and also treated me like an adult. If I lived in Springville this is the place my family would lean on for our health issues. THANK YOU!

Negative experience: Like other reviewers, I liked the doctor, but sadly, the back office is really quite awful. (Long story about billing dispute here.) I won't be returning to Health Plus Clinic. I would advise you to find another doctor, to avoid the problems I encountered.

Negative experience: Very dishonest practice. You will receive many unexpected bills in the mail. Please find another practice.

Negative experience: I came in 6 months ago for a sore throat. We had just changed insurances and our previous doctor was now out-of-network, so I took the opportunity to shop around. BIG MISTAKE!! The doctor himself was nice and seemed very helpful. However, I JUST got a bill for the visit last week (6 months later), and on the bill I saw they charged for a depression screening, $26 out of $40 that I'm responsible for paying. Well, I checked a few boxes on the mountain of paperwork they had me do before my visit, but other than that, there was absolutely no mention of depression from the doctor, nurses, or anyone else. So, I tried calling the office to get the charge removed. It took 4 days of back and forth calling before I finally got someone on the phone who could help me. When I did finally get someone to talk to about it, all she kept telling me was that a) the screening was required for new patients (no one EVER mentioned that it was required or that I would be charged for it) b) they didn't charge ME, they charged the insurance (but now it's coming back to me, so I'm not sure how that logic makes sense) c) even though the doctor never mention it once, it still counts as a medical service provided (again, that I never asked for nor was informed of). When I kept trying to tell her that the bill specifically listed out the screening as something I was being required to pay for, she kept insisting that the insurance fully paid for it and I was only being charged for the remaining balance on the "visit". Long story short: If you don't want to be charged for extraneous services that you didn't ask for and they won't tell you about, don't use this clinic. There are plenty of other clinics that don't pull shady stuff like this.

Fantastic experience: Great care given here with wonderful staff

Negative experience: Buckle up, this is a long one: My wife came here to get a mole looked at. The interesting thing is during the visit, the physician told her "Hey, you know this was a simple visit and we did more for a physical than look at your mole, we will just bill this as a preventative service." That was great because that's the only thing my insurance covers. I decided, since this was such a pleasant visit for my wife, I wanted to get a physical there. It was time. Now, with every family doctor/physician visit, I will casually bring up things that are wrong. Leg pain, cramps, stomach, just general. It's what you do. It's not like I went there for a specific issue, just brought up one thing and he told me what I could do. But because I have been screwed before, I made sure this was a physical and everyone in the room was in agreement. About two months later we received two bills from this doctor, totally a little over $600. We tried to argue this and they said it would be medical fraud if they changed it now. Funny that they waited two months to send us a bill then came up with that excuse. But, what do I know. I'm not a doctor nor do I work in the medical field. My bad for trusting the word of a doctor.

Positive experience: Doctor is great but needs better help.

Negative experience: Dr. Voss is a great doctor so why such a low rating you ask? Well he’s very knowledgeable; which unfortunately this makes this location very popular/busy. Even with scheduled appointments I’ve never waited less than 90 minutes to see him at this location. Today I waited over an hour just to see the nurse and have my blood drawn even though the appointment has been on the books for over a month. Between my last six appointments, I’ve wasted over nine hours in waiting and one of those appointments ended with the doctor telling me the blood work was not back and they couldn’t really do anything for me, but I was still charged for that visit. I think Dr. Voss is very sharp and sincerely wants to help all his patients get better, but I can’t afford to keep wasting so much time at this Springville practice I may have to seek out a new doctor altogether.

Fantastic experience: Very professional staff, and David Voss is an amazing physician. He has all the standard medical training, but he also keeps up his training into nutritional and other topics that don't just treat disease, but actually improve health. My sister in law was on a high priority list for a donor liver, and since Dave started working with her, her test results have actually shifted her to a lower priority because she has improved dramatically. Dave has helped my father with hormonal balancing, and now he is also working with me to counteract the effects of hormonal changes that result from aging. Truly amazing care and advice. Thank you for your excellent work Dave!

Fantastic experience: Doctor Voss ie a D O

Fantastic experience: Great place to work!

Fantastic experience: Just saw Dr Voss today. Despite me coming late they were friendly and accommodating. Had a great visit with the Dr, he answered all my questions. Happy I've found a great doctor in Springville! Highly recommend this clinic.