Bon Secours In Motion at Ghent Station

930 W 21st St Suite 105, 23517, Norfolk
930 W 21st St Suite 105
23517, Norfolk
+1757-738-1500

Opening hours

  • sunday: (closed)
  • monday: 7h-19h
  • tuesday: 7h-19h
  • wednesday: 7h-19h
  • thursday: 7h-19h
  • friday: 7h-15:30
  • saturday: (closed)

Visit In Motion at Ghent Station in Norfolk, Virginia. In Motion at Ghent Station is one of the many Physical Therapy & Rehabilitation locations at Bon Secours providing good help to those in need.

Our comment from Nutrifinder.net about Bon Secours In Motion at Ghent Station:

Bon Secours In Motion at Ghent Station is dedicated to providing exceptional care and support to all its patients. The feedback from visitors highlights a number of positive aspects:

  • The staff is known for being friendly, supportive, and attentive, making efforts to ensure patient comfort throughout their treatment.
  • Many patients commend the excellent professionalism and knowledge of the therapists, who are thorough in their approach to rehabilitation.
  • Patients report efficient service with organized processes that help minimize wait times.
  • Several reviews mention excellent care, emphasizing quick recovery times and successful outcomes.
  • Visitors have praised the facility for being clean and modern, contributing to a positive healing environment.

However, some patients have expressed concerns regarding the referral process and communication within the office, stating that it can sometimes be frustrating. We take this feedback seriously and strive to improve on these aspects to ensure a better experience for all.

Overall, Bon Secours In Motion at Ghent Station remains a well-regarded choice for physical therapy and rehabilitation needs, with a strong emphasis on patient care and satisfaction.

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Bon Secours In Motion at Ghent Station: Reviews

4.6/5 (52 Reviews)
Chandra Rosa 2 months ago

Negative experience: This location does not want to help anyone. My doctor sent a referral on the 5th of August and it was confirmed that it was sent as my doctors office confirmed that this location received it as my doctors office called themselves to verify. However when I call, this location says they have not received it and they will call me when they do. Everyday I called they seemed annoyed of me calling to ask if they have received it, Also they add excuses to almost every call. I’m baffled as how it seems it takes almost 20 days and counting to “receive” a referral. Dealing with excruciating pain and staff with no care.

Bon Secours In Motion at Ghent Station
Bon Secours In Motion at Ghent Station

We regret to hear about your experience with the referral process and phone communications. We understand the frustration that delays and unclear updates can cause, especially when you’re dealing with pain. We strive to provide an exceptional experience for every patient. Please consider contacting our Patient Experience team at 757-398-4444 so we can look into this situation and assist you further.

Mary McCluskey 10 months ago

Fantastic experience: The people who work here are very nice and do all they can to make you comfortable...

Stephanie Carson 11 months ago

Fantastic experience: Excellent customer service and GREAT DOCTOR HUTTMAN

Arlene Foreman 1 year ago

Fantastic experience: Excellent Service. GD. FAVOR!!!!

Meka Bee 1 year ago

Fantastic experience: Well organized business. In and out and efficient.

Debbie Harshbarger 1 year ago

Negative experience: waste of time and money they did not one thing for my husband told him to bad you had to many shots.

Archie Whitehill 1 year ago

Fantastic experience: Excellent professional staff. Helpful and supportive therapists and administrative staff.

julia engert 1 year ago

Fantastic experience: Great amazing staff and they really work with you and listen.

Michael Fabrizio 1 year ago

Fantastic experience: First time going to see new doctor and she seemed very nice and professional Took X-rays in office and were able to view with the doctor afterwards Offered a few options like injections that I'm considering

Leslie White 1 year ago

Fantastic experience: First time ever going to a cardiologist the staffing doctor were very helpful and friendly

N. M. Beck, III 1 year ago

Fantastic experience: Excellent care!

k w 1 year ago

Fantastic experience: DR Newby is a great doctor. He has been my doctor for years.

Michaelene Pederson 1 year ago

Fantastic experience: Had my yearly mammograms. No wait. Easy check in was seen right away. The tech was friendly and put me at ease immediately. I would highly recommend Women's Imaging! Easy to get to with plenty of parking.

John Warren 1 year ago

Fantastic experience: Very professional. On-time. Quality service and caring.

Carol Kimball 1 year ago

Fantastic experience: I trust my doctor and her staff

Megan N (Animal Lover) 1 year ago

Fantastic experience: Great service.

Stacey Stewart 2 years ago

Fantastic experience: Therapists are attentive, knowledgeable and thorough they care about your recovery

Ashley Chante' 2 years ago

Positive experience: I'm only giving them 3 stars because the receptionists have major drama between them and it shows. The Dr.'s there though, I love.

John Copeland 2 years ago

Fantastic experience: My PT was a great experience. Everyone was polite and professional. Jonathan was my physical therapist. He helped me a lot and was friendly and down to earth. I would endorse the Norfolk In Motion and Jonathan 100%

Edward McCauley 2 years ago

Fantastic experience: Went for primary doctor to check my high blood pressure,cholesterol levels/ check for excess fluid in my caves of my legs, and weight, given all is well until next appointment in August, given a clean bill of health.

Ninia Long 2 years ago

Fantastic experience: I love this place they've been dealing with me for years and they are the best

Melissa V 2 years ago

Fantastic experience: Very sad to hear Jessica Wood is leaving. She given me the best medical Care I've ever received and will truly be missed!

Sabrina Whaff 2 years ago

Fantastic experience: From day one I truly love the staff and atmosphere.everyone are hard workers and has team work mode always.its very clean and neat.john is such a breath of fresh air.i truly recommend this place

Clare V 2 years ago

Fantastic experience: I'm late in writing this review, I was treated in 2020. But two years later, I'm still mostly pain-free by following their regimen! Heather and Jamie were amazing. I had had tmj for years, went everywhere looking for some relief from my jaw pain. Everywhere I went brushed me off or recommended extreme, unproven treatments. This was the first place that was sensitive, science based, and optimistic. I'm so glad I found them. Within a couple sessions I was feeling better than I had in years. The massages and exercises they taught me made a huge difference in my quality of life. So grateful for these people! If you're considering surgery or any other major treatments, PLEASE try these people first! My jaw isn't cured, but it's livable now, which I used to consider impossible.

Barbara Cee 2 years ago

Positive experience: Very 21st century. Clean, polite, and pill pushers. I don't like pills.

gavanna allen 2 years ago

Fantastic experience: I love it here.

DNB G. 3 years ago

Positive experience: The receptionist downstairs when you first walk in is kind of rude and dismissive, while the ones upstairs are more pleasant. The staff is friendly enough.

Shilo Rust-Ryburn 3 years ago

Fantastic experience: The physical therapists and office staff are personable. The PT is chosen for your needs and updated as you show improvement.

Arthur Coleman 3 years ago

Fantastic experience: Really friendly therapist and fun atmosphere

Lillian Dupree 3 years ago

Positive experience: The staff is friendly and they are always on time

Nelia Waters 3 years ago

Fantastic experience: Everyone was very nice and pleasant.

Linda Motley 3 years ago

Fantastic experience: I love my nurse practitioner. The staff is pleasant, and helpful. But I love my nurse practitioner. She is down to earth, and answers questions you may have. Pretty thorough in her work, and explains concerns.

Virginia Glitch 3 years ago

Fantastic experience: They helped tremendously with my recovery with spine surgery!

Garth Bishop 3 years ago

Fantastic experience: The employees are very helpful and polite. Hopefully you will never meet them but if you're injured, this is the place to go.

Cha Knight 3 years ago

Fantastic experience: Got in an car accident last year in March and did not get any treatment due to covid then got in one this year in July and when I say this place is a miracle along with being awesome because I had very bad back pain especially if I stand or walk for a long time and when I say my back no longer hurt because of every hero here who are so friendly down to the front desk although the pain in my back went away and my leg, wrist, and chest still hurt from the accident I highly recommend this place you will not be disappointed or dissatisfied what a loving caring place full of awesome heroic people I love these guys

Chris Freeman 3 years ago

Negative experience: It's OK

Sarah Johnson 3 years ago

Fantastic experience: So far, so good. Friendly staff, easy to communicate with.

Sasha White 3 years ago

Fantastic experience: Very helpful especially when I was in a accident

Jimmy Lollar 3 years ago

Positive experience: The doctor is fine the x-rays technician is horrible

Ginger B 4 years ago

Negative experience: Only been here once to accompany my mom to an appointment. Just wasn't impressed with staff or how things were handled.

Tishia 4 years ago

Fantastic experience: Clean very friendly

Curtis Burson 4 years ago

Fantastic experience: Very caring staff. A great place for physical therapy.

Angel Rogers 4 years ago

Fantastic experience: Great doctors

Mrs. C 4 years ago

Fantastic experience: Dr. Whitehurst and Dr. Murry are both excellent.

Paula 4 years ago

Fantastic experience: Dr. Whitehurst was truly enjoyable today and staff was awesome especially her nurse and lab tech

Michelle T 4 years ago

Positive experience: Okay.

Muhakma The Dragonknight 5 years ago

Fantastic experience: I've gone to this place for two separate injuries and both sets of times I absolutely loved going. Although the workouts aren't easy but the people really make it worth it and they always assure you that your doing great

Mary Helen McCoy 6 years ago

Fantastic experience: Could barely stand up when I went. Severe vertigo. They are wonderful and encouraging and very good with their therapy. Hated to leave when I was discharged today. Walked out looking at my therapist, talking at the same time. Haven't been able to do that in seven months. Grateful to the whole group!

Fred Whitehurst 7 years ago

Fantastic experience: I was treated for two months for a shoulder injury. The professionals at Bon Secures In Motion in Ghent were totally professional and really knew what they were doing. I gradually improved and after five weeks my shoulder returned to normal. I am totally satisfied with my care and I would return to In Motion in a heartbeat if needed. I was really impressed with the knowledge and dedication of the therapists at In Motion. They are pleasant people and it its a pleasant place.

ashley strollo 8 years ago

Fantastic experience: Very Caring and helpful

Thy Nguyen Bey 9 years ago

Fantastic experience: Jamie and her team at Bon Secours are simply the best! I fractured my left arm and during the healing process developed frozen shoulder. Not only are they friendly and professional, but I truly believe that because of their programming I was able to improve my ROM and strength much quicker than the previous PT provider. Jamie took the time to explain my issue, provide options, and had a battery of activities to expedite my progress. The facility is very clean, modern, and spacious.

Bon Secours In Motion at Ghent Station
Bon Secours In Motion at Ghent Station

Thy,

Thank you so much for the kind words on our facility, program and staff. It has been a pleasure having you as part of our In Motion family and we are ecstatic about your progress! Stay in touch...

In Health,

Your In Motion at Ghent Station Team

Keith Darrow 9 years ago

Fantastic experience: I had my ACL repaired, and the crew at InMotion helped get me back on my feet. They pushed me and helped me recover very quickly. They were knowledgeable and shared that knowledge during my exercises. While I don't prefer to have surgery again any time soon, I'd definitely be going back to this location and working with them again.

Bon Secours In Motion at Ghent Station
Bon Secours In Motion at Ghent Station

We would like to thank you for the kind words on our staff and service, it is greatly appreciated!

In Health,

In Motion at Ghent Station Team

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