Justin Amaro, DO
Information about Justin Amaro, DO
Opening hours
- sunday: (closed)
- monday: 9h-12h, 13:30-17h
- tuesday: 9h-12h, 13:30-17h
- wednesday: 9h-12h, 13:30-17h
- thursday: 9h-12h, 13:30-17h
- friday: (closed)
- saturday: (closed)
At Amaro Integrative Medicine in Amarillo, Texas, board-certified family physician Justin Amaro, DO, provides comprehensive medical care using the latest technologies available in both traditional and osteopathic medicine. Dr. Amaro spends quality one-on-one time with each patient, carefully assessing their needs and working to identify the root of the problem. The ultimate goal of the practice is to facilitate overall wellness in patients of all ages and ensure they play an active part in their health care.
Our comment from Nutrifinder.net about Justin Amaro, DO:
Justin Amaro, DO is recognized for his patient-centered approach to healthcare, blending traditional and holistic practices. Many patients express appreciation for his thoroughness and dedication. Here are some highlights from patient feedback:
- Patients consistently report feeling well listened to and cared for during their appointments, with Dr. Amaro taking the time to address all questions and concerns.
- The office staff is frequently praised for being warm, professional, and responsive, creating a welcoming atmosphere for patients.
- Many families have been longstanding patients of Dr. Amaro, emphasizing his significant impact on their health and well-being over the years.
- Dr. Amaro is appreciated for his innovative methods and willingness to explore alternative treatment options, prioritizing the root causes of health issues.
- Though some new patients have encountered challenges with the initial scheduling process, the office management has expressed a commitment to improving this experience.
Overall, Justin Amaro, DO is well-recommended for those seeking comprehensive and empathetic healthcare, with a dedicated team striving to improve patient care continuously.
Justin Amaro, DO: Reviews
Negative experience: Maybe at one time Dr. Amaro's office was better, and maybe Dr. Amaro himself is a great physician. However, none of this was reflected in recent experiences as a new patient. This physician and his office expect new patients to weed themselves out by the number of hoops needed to be jumped just to actually schedule a new patient visit. First there is the initial screening questionnaire that the prospective new patient must complete, and is then reviewed at the physician's convenience. If, and only if Dr. Amaro deems you worthy, then you are sent 'the full patient packet' to fill out electronically. This full packet asks deeply personal questions about potentially emotionally sensitive topics - childhood trauma, abuse, etc. On this electronic form the required sections are supposedly denoted, but what it does not say is that they will not accept you as a patient unless you fill in every single question. My husband filled out the 'required' sections, but did not feel comfortable filling in super emotionally charged or personally intrusive sections. The form itself cannot be submitted unless the 'mandatory' sections are completed, so he thought he had given enough information. He went 2 weeks without hearing back from the office, so he called in to see where things stood. The receptionist told him that he could be seen, but he would need to fill out the entire application. He asked to speak to the office manager, because some of those questions were frankly too emotionally and personally invasive. When questioned about why the front office/receptionist needed that information to schedule an appointment the office manager told my husband that he would now no longer be welcome as a patient. Office staff, if you are reading this: what you are asking for new patient scheduling is not fair practice procedures. Sure, you are bound by HIPPA, but prospective new adult patients do not owe you written accounts of trauma. Period. If you are struggling to accommodate new patients and pass that off to the new patient to self-select, you are not doing right by the patient or your practice's reputation. If Dr. Amaro feels entitled to the point that a prospective patient must either provide written accounts of trauma or lie just to schedule a new patient visit, no thanks. My husband will be seen elsewhere.
Hi Jen,
My name is Haley, and I am the office manager for Amaro Integrative Medicine. To my knowledge, I did not personally speak with you or your husband regarding this. We are sorry for any inconvenience or uncomfortable feeling that you and/or your husband experienced in regards to filling out our packet. There are many factors that go into treating the entire person with some of the issues stemming from a person’s previous life experiences. I am certain that we would have been able to figure out a solution for this. However, we hope that you and your husband find the right provider for you and wish you well in your health journey moving forward. Thank you for your feedback as our office staff, Dr. Amaro and myself will continue to strive to do best by our patients.
Office Management
Negative experience: I wouldn't recommend coming here the office doesn't know what they are doing. I submitted my paperwork via online was supposed to be called about scheduling but nothing called to see status. Office manager apologize but also gave excuses about being short staffed, not setting expectations, etc... Either way if they can't get small things like scheduling down what happens when it's important like test results, filing prescriptions, or an emergency.
Fernamdo- Typicaly in these instances I would offer an honest apology in addition to the apology that was given to you over and over again by phone. No excuses were provided to you- these are facts. Our office should have set the proper expectations for the amount of time it takes to become a new patient with us. Unfortunately, it is a bit of a longer process than some other offices with three to four to eight providers. We provide quality care at our clinic, and if we take on new patients to our already full patient panel too quickly, that quality of care will diminish. This is when we would provide you with poor service and care. The majority of our staff have been with us seven plus years of the nine that we have been open. I am fairly certain we are doing something right and we have a strong team that has developed great relationships with our patients. It’s unfortunate that we did not get the chance to establish the same with you. We have had an open position in our office for over six months. This is also a fact, and it has not been open that long due to lack of searching. If you have any CMA/LVN candidates that are interested, please send them my way. ;)
Please note: the only other one star review that this practice has received was also by someone that did not even see one of our providers and did not understand that sometimes quality care takes time to acquire.
** Please get establish with a PCP today. An annual wellness visit never hurt anyone. Don’t wait until an issue arises.
Haley Amaro
Office Management
Fantastic experience: GOOD JOB
Thank you!
Fantastic experience: A great physician. Great staff as well. Highly recommend Dr. Amaro!
Fantastic experience: I am always treated well and they have done a lot for me and my family members through the past few years!!
Fantastic experience: Today's appointment was through a phone visit. All medical issues or concerns adequately covered.
Fantastic experience: Dr. Amaro & his staff are always extremely helpful and never make me feel rushed. They take extra effort with each patient and work to make sure you feel well taken care of.
Positive experience: Dr. Amaro and the staff listen and work to develop treatments for me. I am better than I have been in 45 years of treatments by other doctors!
Fantastic experience: My family has been seeing Dr. Amaro for about 10 years. His bedside manner is wonderful and understanding and he’s open to alternative means of healing and health, and is amazing about digging and addressing root causes of symptoms of illness to truly heal the body. He listens to understand and help! I have no plans to change providers anytime soon! The staff is always warm and helpful and respond to inquiries very quickly, my calls are always returned promptly. Love them!
Fantastic experience: Dr. Amaro is genuinely interested in his patients. He recently spent a considerable amount of time trying to help me with some issues. He is always open to any questions you might have.
Fantastic experience: Dr. Amaro is caring, thorough, and takes the time to answer my questions.
Fantastic experience: Very satisfied!Dr Amaro listens and takes the time to go over everything going on!
Fantastic experience: Very thorough, answers question, excellent follow up, very good physician to work with, he and very efficient and pleasant.
Fantastic experience: I am so thankful for Dr. Amaro and his wonderful staff.
Fantastic experience: Dr. Amaro is hands down one of the best Doctors, he is very knowledgeable and is always seeking out the best treatments for his patients...his staff is amazing and always so helpful and kind!! He tries to find the root cause of your issues, not just slap a “bandaid” on it to cover up symptoms...I highly recommend them!
Fantastic experience: Starting new care for our 16 year old - Dr Amaro was attentive and I feel good about the direction in which we are starting.
Fantastic experience: Love Dr. Amaro and love his staff! Never had a better doctor and his staff is so friendly and helpful. Absolutely the best!
Fantastic experience: Dr. Amaro is always professional but also knows his patients. He is able to provide personalized care. He employs great office personnel that also keep things personalized. I am thankful for this office because the "Integrative Medicine" is truly practiced here.
Fantastic experience: I appreciate Dr Amaro's demeanor and honest approach about my well being. His staff is extraordinary and go above and beyond!
Fantastic experience: Straight forward professional Doctor! You have any questions, Doctor Amaro will take the time and explain it in simplicity. Highly-qualified and would recommend him. The staff is very professional also.
Fantastic experience: Dr. Amaro and is staff are very professional and friendly. He takes his time to ensure all questions are answered and concerns met. His staff is great to answer questions and assist in any way possible.
Fantastic experience: My wife & I really like Dr.Amaro & his office. Every time we go there or talk to staff......the overwhelming feeling we get is that Dr.Amaro & his staff really care about us....they are really trying to help us & make us feel better. Staff looking out for our needs & concerns........and Dr.Amaro always interested in us as individuals. We know y'all see a lot of patients, but that 'we care about you' atmosphere is pretty special. Always such a warm & caring office. Thx for caring!
Fantastic experience: Dr Amaro is very knowledgeable and professional. He is empathetic and caring. I appreciate all the attention he provides during our appointments and the amount of time he spends with me.
Fantastic experience: Finally a Doctor who CARES
Fantastic experience: Love Dr. Amaro AND his office!! Great doctor!
Fantastic experience: Dr. Amaro and his whole staff are just incredible! They go above and beyond to make sure they offer you every possible treatment available. It's so refreshing to have a doctor who will recommend alternative homeopathic solutions vs. a prescription drug with unwanted side effects. They are very understanding and kind and I feel like they always take the time to listen to my concerns.
Fantastic experience: I love Dr. Amaro. He is very knowledgeable and I like that he doesn't push pharmaceuticals but gives a lot of information and suggestions for holistic care.
Fantastic experience: Excellent first visit. Very thorough and looking forward to our future.
Fantastic experience: I have been seeing Dr Amaro for almost 4 years now. He is very thorough and caring! He is also up to date in natural and more holistic ways of caring for his patients than other doctors I have seen in the past.
Fantastic experience: great place and the staff is very friendly and prompt
Fantastic experience: Dr. Amaro takes time to listen and answers questions
Fantastic experience: My husband received 10 laser treatments on his hands recently. These treatments helped him with more movement and less pain in both hands. The nurse was very efficient. He recommends this treatment for arthritis. Dr. Amaro is a great listener and doctor. We work well together as a team to control my diabetes. I have been seeing him since 2015 and highly recommend his services. I appreciate the courtesy & professionalism that Dr. Amaro shows during my visit today. He listens to my questions and we discuss my next steps. Thank you.
Fantastic experience: Great people and great service.
Fantastic experience: Dr. Amaro is very knowledgeable and caring.
Fantastic experience: Dr Amaro was so thorough and understanding of my situation and appreciate him taking the time to explain things to me, staff is amazing
Fantastic experience: As always, Dr. Amarro and all of his staff were kind, efficient, and fast!
Positive experience: I love the friendly and helpful staff and Dr. Amaro is great!
Fantastic experience: Dr. Amaro and staff are very caring and really strive to help patients. Through his training as D.O. and research Dr. Amaro uses effective techniques that help.
Fantastic experience: Doctor Amaro, is personable, efficient, honest and to the point. He's the ONLY D.O I will ever have as long as I live in the Metroplex, because he explains all aspects of your treatment plan, makes suggestions as to how to be proactive with your care, and you feel as though you have a pardner in that care and no just someone talking at you. His staff is top notch and always friendly and again too, they are all ver professional in their demeanor at all times. One of the best doctors in Ama.
Fantastic experience: The best folks. Dr. AmRo is our family's Primary Care. Highly recommend.
Fantastic experience: Just an amazing innovative doctor that always puts his patients first
Fantastic experience: Dr Amaro is best doctor I have had strongly recommended him!
Fantastic experience: My daughter is now a patient. I've referred Amaro Intagrative to several people. Some who have overcome the fear of that initial VITAL paperwork package are now becoming patients...happy patients. As for myself, I'm finally getting my health back after years of following the wrong doctors' orders!
Fantastic experience: I suffered from extreme pain for 10 years and went to so many doctors and pain specialists and none of them could help me. I started going to Dr. Amaro last March and am completely pain free and have my life back. Thank you Dr. Amaro and all of his staff. I just can't say enough!!
Negative experience: Tried to become a patient for 2 months, filled out paper work, called at 1 month given an excuse about it coming in out of order, then emailed 2 weeks later no response, then called and was put on hold for 20 min., then emailed again and was told my phone no was wrong ( they entered it in wrong). Then I was told I would be seeing a nurse practitioner instead of Dr! After all of that I decided the Dr was too busy and the staff was reflective of the practice as a whole!
We are very sorry for your poor experience. Dr. Amaro is not taking new primary care patients and hasn’t been for quite some time. Our Nurse Practitioner follows the exact same protocols.
We strive to review everything in a timely manner, but we have been going through some growing pains.
Our office manager will reach out to you to find out where the breakdown occurred.
We are a very compassionate and thorough medical practice, and our staff often receives praise for their care. We have hired extra staff, recently, specifically to help with new patients.
We don’t anticipate this to be an issue in the future.
It is unfortunate that you have rated us so low without ever actually seeing us as a patient, but hopefully we can change your mind.
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