Sea Mar Burien Medical Clinic

Negative experience: The drinking water in the waiting room is contaminated. I showed the front desk the contaminated water and they said they would make the director aware.. it hasn't been closed. I left the cup at the front desk before I was able to get a picture. I hope no one gets sick and the machine gets serviced promptly

Fantastic experience: Excelente atencion..!!

Fantastic experience: I been going here for a couple years and they always been good to me. Friendly staff and if its urgent they usually see me the same day.

Fantastic experience: I was meant to go to the White Center location but after I arrived they told me only Dental is open on Saturdays. I told them that I got notified that I could come for medical, however, I did not want to waste my time, I was helping my cousin who had a serious allergies attack. So after googling I found that this location was open and working on medical. We had not problem whatsoever on getting my cousin seen by one of their medical staff. He recently came to the country thus he lacks of many things that would be needed to have a smooth visit, but the staff who was there worked well and in a good time manner. He got treated and got better! And we came back to have him insured with some help still from the staff, and everything worked out. Now, we only need to come back to get some discount assistance if possible from the visit! Definitely this will be the clinic he will be visiting since it’s convenient for him and the people care on helping their patients!

Fantastic experience: Muy amables a la hora de atenderte personalmente en la clinica ami siempre me an tratado bien ami y mis hijos por telefono cuando te llegan a contestar es igual muy amables el unico problema es que casi nunca contestan en esa parte son muy deficientes cuesta un mundo que te agarren la llamada y eso es fatidioso porque uno tambien tiene cosas que hacer es horiible estar esperando aver si se dignan a contestar me a pasado que aveces solo dicen Hola ! Y me cuelgan la llamada y a veces me a tocado esperar de 15 hasta 20 minutos para que contesten deverian trabajar en eso por lo demas todo bien

Negative experience: Discrimination is against the law. Employees of the clinic do not treat customers same way. Believe me , soon or later this place will pay the price for discrimination and disrespectful service.USA has no place for this kind of bad service for the citizens. Discrimination based on race, religion, language, country of origin etc against the law. We need to stop this.

Negative experience: The worse people workings in that clinic, especially the front desk. If you are not speaking Spanish, you can't get the service without their rudeness. The government has to close that place, and the discrimination is real because of your color and your language

Fantastic experience: my mom works here please don't hate her

Fantastic experience: I called on a Monday and got an appointment for Wednesday. There was about a 20 minute delay in seeing the nurse and doctor, but it wasn’t the end of the world. The nurse and Dr Lara Hodel listened to my concerns and were empathetic and helpful. I liked that they could take my bloodwork there. I got the prescription I wanted the same day and the testing within 24 hours. I was happy to see many members of my community receiving services there and that they encourage and assist all residents, regardless of immigration or insurance status, to get care for them and their families.

Fantastic experience: Great place, and Dr Annika is amazing

Negative experience: Horrible. They'll only give you an appointment if you walk in, sit down and wait to be told to come back 5 hours later. Requests thru MyChart are ignored. Primarily for Spanish low income community, everything is in Spanish. So if you have an entire day to waste and are from another country this is the place to go.

Negative experience: Never again will I go the doctor wrote me a darn prescription for some over the counter medicine or something and me and my kids have flu symptoms like wow really you got all that money for 3 of us visiting and that's the best you can do what a waste what was the point I had already been giving my children over the counter medicine

Negative experience: Definitivamente lo peor contratan pura gente incompetente en especial el joven que da las citas Que persona más incompetente No lo recomiendo este lugar uno va por la necesidad pero la verdad esque son incompetentes

Negative experience: The incompetence of this organization is almost impressive. You wait for a month to get an appointment. You get a referral for a specialist. It gets sent to them. You call the specialist to set up an appointment, and they don't have the referral! Just the cover sheet! Then, you try and call them back and they tell you it will be resent and what happens? Nothing! This company is incompetent, like everyone else in Washington!

Fantastic experience: The staff and doctors are great. I've been there at least 8-9 times and never had a bad experience. Nice, professional people.

Fantastic experience: Wonderful place! Wonderful people! All staff should be compensated for their work and patients care! Great !

Negative experience: Walking in the morning there was no opening to see the doctor and we were told to go back after 1:30pm when we went back to 1:30pm. There was no opening and we were told to come back tomorrow. Did you know my boy didn't sleep all night because of eye pain that's why we come in the morning??? No more This place doesn't know what they are doing. I will find a better primary Dr to take my family...get organized and have better information about walking in....we don't walk in with kids if we don't have an ER situation....

Negative experience: I don't come to this location very often, but on two occasions they were closed when the office hours indicated that they were open. Me and all the other confused patients in the parking lot would like to know if they are going to be open during the published hours. How about a note at the gate? Some basic customer service?

Fantastic experience: Always kind even when they are so busy.

Fantastic experience: A+ highly recommend, great staff very professional! Doctor amazing work .

Negative experience: AWFUL service all around unless you are lucky and get a decent doctor who cares. The general staff are lazy and incompetent, even though they are well paid and have benefits. These people do not take their jobs seriously. Do not expect to be able to get prescriptions refilled here in a timely manner by any means. So do not get prescriptions made here which are life saving because these people don't care if you die.

Negative experience: When I visit Sea Mar, MARIO RIBAS was my doctor, he was in the room for less then 30 seconds, he diagnosed in 10 second what up whit my boils, also he kept saying me some Arabic words, he thought I know Arabic probably because of my name, he did not listen to me, he interrupted me twice when I explain what’s happing with my body and he prescribed medicine. He just called me today after 4 days of taking wrong medication, told me his diagnose was wrong, when I tried to ask question, he interrupted me and kept rubbing his degree and kind on my face, he was very rude. I don’t know how much my insurance pays to this fake doctor but I would not pay penny to this overconfident personality.

Negative experience: Muy mal servicio al cliente,, pobres en educacion no saben tratar al paciente., cero empatia.

Fantastic experience: Service was great! Came in as a walk in 8am, got out by 9. The front desk, nurse and doctor Ribas was very friendly and thorough with communicating.

Negative experience: Es una clínica con un servicio horrible yo llegue a tiempo a mi cita y solo porque los de recepción tomaron el papel donde uno se anota, 15 minutos después me cancelaron la cita que coraje porque no fue mi problema. Y cuando ellos te pasan te dejan esperando hasta 1 hora en el cuarto para que llegue el doctor.

Fantastic experience: I’ve always had great service at SeaMar. Nice people, willing to take drop ins. They contacted me about Covid shots when they became available, and served us on a first come, first served basis. When the line was too long, they scheduled us to come back in a hour and a half. Same for booster shots. I have no complaints at all.

Negative experience: I recently had an appointment on Friday and I let the nurse know that I was visiting with three concerns that needed to be addressed. Once the doctor came in to check on me I was very surprised to see that they only addressed one of my concerns and completely neglected to assist me with other concerns. When speaking with their management, I was told that I would have to book a new visit to get each of my concerns addressed.

Negative experience: If I could give 0 stars I would!! I’ve been going to this clinic since I was 13 (maybe younger) and I turn 24 this year. The new people who work here are AWFUL!!!! Never in the 10+ years of me going here have I ever experienced the amount of rudeness and dissatisfaction. NEVER! Until the last 1-2 years. Pleaaassee do NOT GO HERE!! I’ve had my kids’ appointments canceled WITHOUT notice several times. I would show up to check one or both of my kids in then sit and wait wait wait wait. Get called up and the front desk people would play stupid.. Well maybe not play because they really are. Then they would get frustrated when they find that my kids’ appointment was canceled and have nothing but stank attitude. Like um, that’s not my fault?? Maybe do YOUR job right??? Veryyyy unprofessional! Then, I went in a little over a year ago for some testing for myself. I used to have Dr. Disney who was AMAZING. I don’t remember this last dr name since I only seen him the once. But he made me feel ssoooo uncomfortable and cringe inside. He kept trying to rub his hands down my back slowly & disturbingly way. I haven’t been back since. If you need somewhere good to take your kids to, Pediatrics Northwest in Federal Way or there are a couple really great pediatrics around Southcenter. But whatever you do, DO. NOT. GO. HERE!

Negative experience: Muy mal servicio una se mueve a esos lugares por enfermedad no para ir a perder el tiempo les ase faltas más responsabilidad para que puedan ejercer bien su trabajo la mentira no yevo nada bueno solo son mentiras allí

Fantastic experience: Get here early to get the COVID shot. The front office was nice and the nurse administered the shot well.

Negative experience: If I could give 0 stars I would. I called yesterday to make an appointment for a covid test, and instead they told me they do walk-ins starting at 8am. Walked in for a covid test today, sat in a room for 40 minutes before being told all providers are booked and cannot do the test. Last I checked you didn’t need a doctor to do a 15 second nasal swab? Also why didn’t they just tell me they were booked before putting me in a room? Anyways, really frustrated and upset. Never go here, waste of time.

Negative experience: Giving it a 1 star is too much. I can’t believe how they treat people at this location. Scheduled an appointment for my under 12 daughter to get her vaccine and got to see how unprofessional the office manager who was working the door was at the time. The lobby was closed so everyone had to fill out their paperwork outside in weather alert day . The office manager was rude.

Negative experience: Do not go here, if you are looking for an exemption. They are all pro pharmaceutical indoctrinated vaccine peddlers. Who are not actively keeping up on NIH and CDC publishings I was really disappointed with my interaction with Dr legrandeur, and his inability to cite objective data in regards to the vaccine. But rather adhering to personal anecdotes and guilt tripping me into feeling like I'm not doing my part towards protecting the community. Mr Le grandeur if you were current on NIH publishing you'd understand that the vaccine does not do anything to mitigate transmission. My personal responsibility ends at wearing a mask, it is an individual's choice to protect themselves with the vaccine, as that is solely what it does at this point. Your assertations, indicating otherwise we're factually, an objectively inaccurate, and you are doing a disservice to your community by spreading misinformation furthermore, denying them the right to employment and an income based on your own subjective opinion. I'm sorry but this man does not belong in the medicinal field and management should consider dismissing him immediately

Negative experience: Slow and inefficient service. Came for a covid test that was already scheduled and the receptionist never told the medical assistant that I was already in the parking lot. He had to call me to confirm I was coming when I had already been waiting 20 min in the parking lot. ALWAYS slow service and takes forever for the doctor to show up

Negative experience: I had my first appointment here They were very slow and behind

Fantastic experience: They are the best under extreme circumstances. Jennifer was very helpful and Dr Vandusen is most helpful. All of my visits have helped

Negative experience: Pésimo servicio!! Mi esposa tenía una infección y solo le hicieron un examen y ni le recetaron medicamento ni nada y por el examen le cobraron 100 USD y ni le hicieron nada, mejor se fue a White center y súper amables y la atendieron muy bien! El de Burien no se los recomiendo, mejor vayan a South Park o White Center

Negative experience: pesimo servicio barias malas experiencias sobre el servicio la ultima tenia una cita alas 3;30 cita telefonica de la cual dependia mi regreso a trabajar despues de dos meses se isieron las 4;00 y nunca me llamaron pero como ami me urgia yo marque y estube esperando 38 minutos para que contestaran la llamada y sin ninguna excusa balida solo me dijeron que me darian otra cita al ciguiente dia doctores o personal de servicio muy irresponsables no recomiesdo este lugar

Negative experience: Poor customer service.

Negative experience: tried to cancel an appointment an they hang up the phone

Negative experience: They don't communicate the same information with all the staff, also they don't treat well the patient. The secretaries have poor customer service

Negative experience: Iv been on hold waiting for someone to answer the phone as well as left my call back number and nothing horrible system for getting back or answering someone's call back and really needed to speak with someone regarding my mother just bad......

Negative experience: Poor customer services

Negative experience: I am a regular patient here. I have been trying to get my depression and anxiety meds refilled for 3 FULL WEEKS. every time I call I get put on hold. Today I was put on hold for 15 MINUTES and even then I couldn't get help. I work. I cannot stay on the phone that long. Sadly bc of my work schedule and my financial status, I cannot get a more responsive doctor. I get that my doctor left (also, would have appreciated a head's up about that) but I should not be left unmedicated because of something that isn't.my fault. I am struggling. This clinic is not helping.

Negative experience: Gave me the wrong address for my appointment. I'm not going to go to a doctor where the front desk don't even know their own location. Hard pass.

Negative experience: El día de ayer mi bebé de 6 meses tuvo cita con el doctor Peter todo bien hasta que entró una "enfermera" muy desagradable, nada amable, y mal educada. Por desgracia le tocó vacunar a mi bebé y no lo hizo como lo hacen otras enfermeras al parecer andaba molesta y hoy mi bebé amaneció con su pierna morada ya que las 3 vacunas se las puso en la misma Pierna y toscamente. Estoy pensando en cambiar de pediatra...

Fantastic experience: Dr. Cecilia Disney has been my family's doctor for 5 years, I love her, very professional and listen to all my health issues, the nurses that works directly with her are great as well.

Negative experience: 4 hours later....SSSOOOOO......SLOOOWWW

Negative experience: Very slow, unpleasant, not welcoming, awkward

Positive experience: No problems so far.

Fantastic experience: I love my Dr. Dr diseney she is an excellent doctor, she care about her parents. Really listen to you. So I will recommend the clinic if you get a chance to see her.

Negative experience: Sure. You just have to walk in and do TB testing, sounds so great. LET PEOPLE MAKE APPOINTMENTS SO THEY DONT HAVE TO WAIT HOURS!!!!!!! Even to get the test read, hours.... inexcusable.

Positive experience: They know how to serve people equally.I'm satisfied. Excellent customer services. Thank you all

Fantastic experience: I've been an OB patient for 8 months and I love my doctor. I used to see an OB GYN in Renton and that was a terrible experience. I'm so happy that I chose Dr. Disney to care for me and my baby, definitely recommend this clinic.

Negative experience: Poor customer service

Negative experience: Es lo peor te dejan esperando demaciado lleve a mi hijo por una gripa y duramos 2 horas y nomas le dijeron denle tylenol

Negative experience: I went to this clinic yesterday and seen by Dr.Mario,Ribas. When i start telling him my concern i am going through ,he told me to choose only one.I am a medical professional. I never saw a Physician who do not want to listen why the patent came to his office.He openly told me he do not want to listen my health concern.He did not prescribe any thing for me b/c he did not listen why i am there. I am gone see how much bill he will send to me for pushing me back again and again not to speak my health concern.If you are black or African American believe me this place is not for you.

Negative experience: Es sierto q uvo camvio d orario i q los dotores no savian espere mas d dos horas y con sita t dan puros pretestos

Fantastic experience: Ufos in Seattle

Negative experience: Tardan mucho en atenderte a pesar de que vallas con cita! Es un asco!

Positive experience: Son muy amables las recepcionistas ... Buen servicio...

Fantastic experience: Okay, people need to REMEMBER that this is a Community health clinic. If you complain about waiting a long time even if it's an emergency visit, GO TO THE HOSPITAL IF ITS AN EMERGENCY, don't be dumb about it and there had to have been reasons for asking for faxes and whatnot. Of course when something doesn't go someone's way they're gonna whine and complain and ignore their policies and requirements. This is a good place for what it is, maybe if people start being SMART and use this place for what it's really for, it would be way different. Make sure your complaints are VALID you whiney BUNCH!!!!

Negative experience: I got ignored on hold for 30 minutes. Also they want me to fax them a form. Really?? Welcome back to 2005.

Fantastic experience: Doctor Disney and all of the staff here treat me with a level of respect, kindness, and understanding that I have never experienced from a health csre provider before. Every interaction I've had here has been positive, definitely my favourite doctors office that I have been to.

Negative experience: Son muy distaraidos siempre te olvidan en el consultirio mas cuando estas entre las 3 pm. En adelante nomas estan pensando en salir del trabajo ...

Negative experience: What's wrong with their phone??

Fantastic experience: its very helpful for people I love American government. ..thax..

Negative experience: I was told I could not make an appt for Saturday...only Urgent Care patients are seen (although there were ppl with appt slips) They don't have appts available during my off-time. So...I can't be seen. Oh...just go home in pain or go to the Kent or Des Moines office.....ummm lady I live down the street....I am not going out of the city limits for medical care. Absolutely not! Time to check out a new doctor. At least my vaccinations were smooth sailing.

Negative experience: They (seamar) rarely follow through. They always seem to take away from whatever procedure they do (Seamar) . Dr. Perez is so overbooked by the time you get to see him my ailments have superseded the whole cause