Family First Chiropractic & Acupuncture

Information about Family First Chiropractic & Acupuncture
Opening hours
- sunday: (closed)
- monday: 9h-12h, 15h-18h
- tuesday: 8h-12h
- wednesday: (closed)
- thursday: 14h-18:30
- friday: 9h-11:30
- saturday: (closed)
We specialize in Family care. Car Accidents; Sciatica; Migraines; We offer Acupuncture; Massage; Chiropractic; Softwave; Laser and Nutritional counselling . We have the Softwave therapy to heal shoulders;knees; Low backs.
Our comment from Nutrifinder.net about Family First Chiropractic & Acupuncture:
Family First Chiropractic & Acupuncture is a highly recommended wellness center known for its friendly and knowledgeable staff and effective treatments. Clients consistently praise Dr. Vicki for her exceptional skills and holistic approach to healthcare. Many have experienced significant improvements in their conditions, including chronic pain relief, enhanced mobility, and overall well-being.
Highlights of Family First Chiropractic & Acupuncture include:
- Personalized Care: The team is dedicated to addressing individual needs, ensuring that every patient receives tailored treatments.
- Friendly Atmosphere: Clients appreciate the warm and welcoming environment, making each visit a pleasant experience.
- Effective Treatments: The SoftWave therapy, acupuncture, and chiropractic adjustments have garnered positive feedback for delivering quick and effective results.
- Comprehensive Services: From pediatric care to treatments for chronic conditions, the clinic offers a wide range of services to meet diverse health needs.
- Transparent Pricing: Patients appreciate the clear communication regarding treatment costs and insurance options, fostering trust and confidence in the services provided.
While the majority of reviews are overwhelmingly positive, a few users have reported issues regarding billing and appointment scheduling. However, the management actively addresses concerns and strives for improvement.
Overall, Family First Chiropractic & Acupuncture is a fantastic choice for those seeking a caring and effective approach to chiropractic care and wellness.
Family First Chiropractic & Acupuncture: Reviews
Fantastic experience: I’ve been getting adjusted for years and when I moved needed to find a new chiropractor and Vicki is just amazing! Personable and efficient! Her staff are so friendly as well!
Thank you, Were glad your happy with us!
Fantastic experience: My experience was “excellent.” I walked into the office and Stacy immediately ushered me to the treatment room where Hannah had everything set up. Dr. Vicky came right in and the relaxing acupuncture began. If I had a complaint, which I don’t, it would be that the session wasn’t long enough. Dr. Vicki inquired if I wanted a back/neck adjustment which I gladly accepted as I have experienced significant improvement since being a three -week client of Family First.
Thank you!!
Fantastic experience: I saw Dr. Victoria St. Germain at Family First Chiropractic & Acupuncture. The front-desk staff were courteous and check-in was efficient. Dr. St. Germain explained the treatment plan clearly and carried out the adjustment without discomfort. The clinic was clean and organized. By the following day, my back felt noticeably better, with reduced stiffness and improved range of motion. I would recommend this practice to anyone seeking straightforward, effective chiropractic care.
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: They are the Best!!!!! I was in So much pain in the lower back i couldn't even walk!!! After the first visit my pain went from 10 to 5-6 ...I couldn't believe it!! By my 3 visit my pain is now a 2-3 !!!! Everyone that works there are So giving and wonderful!!!!! I feel really blessed that God put these people in my life to help me get well.
Awe thank you Ivan. We are so happy you are feeling better.
Fantastic experience: Dr. V is truly exceptional! Their expertise and care have been helping my neck injury from a car accident, providing me with much-needed relief and comfort. The staff members are incredibly warm, professional, and welcoming, creating a wonderful atmosphere. This chiropractic office offers outstanding services, and I wholeheartedly recommend them to anyone seeking top-notch care!
Were so glad your happy with your care and our office . Thank you for the kind review! We appreciate you.
Fantastic experience: Great place!! Dr. Vicky and staff are great people and they work with everyone's specific needs. I have been going for 5 years
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: Softwave is incredibly effective. It’s almost unbelievable how quickly it helps your tissues regenerate! Staff is super friendly and Knowledgeable!
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: Family First and Dr. Vicki are fantastic. I went there to have SoftWave therapy on my tennis elbow. I had had this issue on and off for 8 years and paid a lot of money for treatments with other modalities. It would either come back or wouldn't help at all. When I went to Family First, it was so bad, I could hardly use that arm at all. I felt improvement after the second treatment. I believe I did 10 sessions and it was all but gone by the 7th. It has been more than 6 months and it has not come back!
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :
Fantastic experience: Maddie was amazing! My massage was perfect and I felt such relief from some aches and pains. I will definitely be back!!
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: Wonderful massage with Maddie! So relaxing and great pressure. Highly recommend her to anyone ❤️
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: Very accommodating, and friendly. Job well done. Flexible schedule.
Greg,, So glad your feeling better ; we know you look forward to your deep tissue massages with Bao!
Fantastic experience: It’s helping with that allergies!!!
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: Family First Chiropractic is excellent. Without them I would have a hard time walking. Hannah is awesome and will always fit you in the schedule no matter how busy they are. Dr. Vicki works wonders and I am so glad I found her.
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: All employees are so nice and friendly. Dr St Germain is outstanding.
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: Everyone at the office is super friendly! Ive had software therapy on my shoulder and jaw and it has definitely helped.
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: Highly recommend! . I'm currently doing both softwave therapy on a knee for an injury that I've done multiple times playing soccer. The soft wave is helping immensely. I'm also doing chiropractic adjustments weekly right now love this practice everyone is so friendly and it has definitely noticeably improved both my knee and well-being.
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: I was not a believer in acupuncture until now. I had the worst TMJ and now it’s gone! Now I’m a believer and I am so grateful to Family First Chiropractic for helping me!
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: Came in about 6 months ago for some chronic back and hip issues I’d been dealing with. Dr. Vicki has been great through the whole process. She is clear, concise, and I have always felt that she was listening to my issues and preferences with adjustments. X-rays taken at the start really helped inform me of some postural things that I have been able to work on. I was given a clear plan to get my symptoms down, which has made a noticeable improvement in how my back feels. The whole staff is so friendly- at this point they know me by name when I walk in! Definitely recommend coming here for adjustments; I’ve been to a few chiropractors in the past and Dr Vicki is my favorite!
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: Coming here has significantly helped my upper back pain and other issues I didn’t even know I had!
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: Great treatment. I would recommend the soft wave treatment for your knees. Give it a try
Thank you - we’re so glad you’re responding well!!
Fantastic experience: The service is excellent, Dr Germain is nice, kind and very knowledgeable. Her assistant Hanna is very sweet and patient. Love coming to this place.
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: I really appreciate Dr. Vicki's consultative approach. It was my first time coming in for back pain and she was thorough and helped ease my pain right away. I will be back!
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: I love Family First Chiropractic and Dr. St. Germaine! I start relaxing the minute they put me on the rolling massage machine and I feel AMAZING after my adjustment. They are always so willing to work around my crazy schedule and change my appointment with ease. Honestly, I would never go anywhere else
Really appreciate the feedback! We are so delighted to hear that you had a great experience.
Fantastic experience: I’ve been going here for years and it has helped my back problems a lot! I’d recommend to anyone especially knowing the results and friendliness of the staff!
Thank you!!
Fantastic experience: Family First Chiropractic has been such a blessing to me and my children over the past year! I came in struggling with terrible sciatic pain, and through their care and consistent support, I’ve experienced so much relief and healing. I feel like I have my life back! Not only have they helped me, but they’ve also been incredible with my kids—supporting their growing bodies and helping them maintain straight posture and healthy spinal alignment. I love knowing that we’re setting them up for a future free from back pain and poor posture. The team is knowledgeable, kind, and truly lives up to the name “Family First.” I’m so grateful for their holistic and caring approach to wellness. And the icing on the cake is that take my medical insurance too! Highly recommend!
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Fantastic experience: I love coming to Family First Chiropractic and Acupuncture because the office administrator, Hannah, runs the office smoothly. She is quick to assist with check in/out, scheduling, and taking payments all while making clients feel welcomed and appreciated.
Thank you Rachel!
Fantastic experience: Great place! Dr St Germain and Hannah were both fantastic! Got a lot of good caring advice and great treatment. I was in bad shape when i went and improved very quickly. I couldnt do much of anything and got back to normal functioning quickly. Both of those ladies genuinely care.
Jeff thank you so much for the review!! So glad your feeling better and back to your daily work and activities!!
Fantastic experience: I have been using the Softwave treatment for my back, hips and feet for a little over a year and my friends have all noticed a significate improvement in the way I walk and have commented that I no longer limp so terribly anymore.
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Fantastic experience: Thank you gals! You all are great...I just want to thank you for all of the years of cracking and snapping and popping my neck. Because my neck was in a bad way when i was first started coming to your office. But not only do you do a great job helping my physical issues but you and your staff are so warm and friendly. Its just so nice to know there are still some KIND and REAL people out there in this cold world. Thank you again Dr. Vicky and Hannah!! Peace ✌️ Love Happiness Balance
Awe thank you Kendra !
Fantastic experience: I love how Dr. Jordan gives adjustments!! She is very personable. Also listens to concerns and addresses them appropriately. Plus greets you with a smile. Highly recommended.
Thank you
Negative experience: Dishonest practice. Overcharges the insurance company and misquotes fees. Have had multiple people call their office to confirm charges. Says one thing, does another. Save yourself the headache and find an honest chiropractor!
Sorry I think you have the wrong office - your not in our system
Negative experience: When I first call to make an appointment, they told me every visit it is going to be $110 including the x-ray, so I went after I had done the x-ray. I was surprised they charged my insurance $330 Plus my co-pay and that was Just for the x-ray. I was not happy about that so I asked for my x-ray to be faxed to another Chiropractor I emailed them twice and called them maybe 3 or 4 times each time they kept saying we are going to fax it. Finally I had To drive 30 minutes to get there, So I got there and they told me to give them a minute, so i am waiting for them and they totally ignored me after 30 minutes one of the ladies came back and she is asking me what seems to be the problem?. I am like you guys told me to wait and I am waiting for you to give me my x-ray, to my surprise they can not even give me my x-rays because they said they couldn’t download it and for some reason, they could not fax it as well, but keep in mind every time I email or I called their office they said they were going to fax it. So the bottom line they’re not honest at all.
Hanna, I am sorry that you are disappointed. You came into the office and asked that we do an exam and consultation you gave us your insurance to verify which we did after verifying your insurance and checking out your coinsurance, .We told you exactly what your percentage of co-insurance was, I understand that majority of patients don’t realize what percentage or copays that they have. Upon calling your insurance’s company and verifying -you were fine with the payment however when we said we needed to do the report of findings on Friday you wanted to know why we couldn’t immediately take care of you then when we were gonna do a report on Friday, you were happy about that until you canceled it Friday morning then on Mondays you asked us to send the x-rays to a different chiropractor. We were happy to do so but you had to fill out the paperwork (hippa disclosure - which is protocol ) you said you would yet you didn’t return it for two or three days, which then let into Christmas, you were upset that we didn’t fax it to you on Christmas Eve when we were closed for the holiday however, our x-rays are also digital. We communicated this to you and you still proceeded to ask us that you faxed the information we said that we can email it to you after you sign the disclosure. You signed the disclosure and it was two days after Christmas when we were not in the office so today when you came in, we did email them immediately this am but you said you didn’t receive them yet you did.
Negative experience: Was not a good experience for me.
Lisa, when you received your Softwave therapy on both knees and your adjustment - you said it felt better right away. The fact that you have a balance and only partially paid for two services, not the 3 may be the issue. Again I think the billing issue was the problem, not the service.
Fantastic experience: I have had about 10-15 acupuncture and chiropractic sessions so far and this has been phenomenal customer service. I am greeted by name everytime and I have never waited more than 10 min to be seen. The office and clean and has a relaxing atmosphere. I only required a mild treatment, but my needs have definitely been met.
Thank you Yolanda! We enjoy helping you!
Fantastic experience: Amazing service and friendly staff!!
We are glad your getting better !!
Positive experience: I am writing this to share my experience with the SoftWave Treatments that I have been receiving at Family First Chiropractic & Acupuncture. I have had significant improvement in the pain level in my knee. I have been diagnosed with bone-on-bone osteoarthritis and the pain has been excruciating at times when when walking. I have had several difference treatments on my knee including a steroid shot, gel shots and rehab. These treatments have had a more significant reduction in the pain level of my knee so far than any other treatment. I have received 6 treatments of the 10 treatments scheduled and I look forward to each treatment for the immediate reduction of pain after the treatment. I will update this when the treatments are completed. Roger Williams
We are so happy you are feeling a difference and the pain is subsiding!
Fantastic experience: Serious skeptic to true believer and advocate. So, I hardly ever do reviews and I didn’t believe Softwave was legit. I’ve had hip and shoulder pain for years. Hannah told me about SoftWave and I watched the videos and was still skeptical until I tried it….. and wow! It’s truly amazing and life changing. I work out everyday and would workout through the pain. This has truly changed the game for me. Thank you so much for convincing this skeptic :-)
Thank you.
Fantastic experience: Awesome place to get adjusted. Great staff and the atmosphere is amazing as well.
Thank you.
Fantastic experience: I highly recommend Dr. Vicki & Family First Chiropractic & Acupuncture. Dr. Vicki uses a holistic approach to get to the bottom of your concerns. I have seen Dr. Vicki for Chiropractic, Laser treatments, Soft-wave and acupuncture and each and every time I have felt much better leaving her office than when I arrived. The Soft-wave treatment is miraculous. I had pain in my hands for years and I treated it with her laser every 4-6 weeks. I switched to Soft wave and now I have ZERO pain for 6+ months at a time. I highly recommend Soft wave for any chronic pain you have. As a patient of over 15 years, I would not go elsewhere because of the amazing care that Dr. Vicki and team provide.
Thank you Lesley!
Fantastic experience: I’m a new client here and I love it! Very kind staff, and super welcoming:)
Thank you Zoe.
Fantastic experience: This place is absolutely amazing Dr Vicky has been helping with my seizures after two years that I had been dealing with seizures I started to feel better and better everyday After I was on the verge of death because of seizures and They had to take me to intensive care and intubated me for a day because i could not breath no more I started coming after I got out the hospital and since that day I started feeling better every day my anxiety started going away because since the I come I felt a huge difference on how I felt which I been on treatment for two years with doctors that specialists on epilepsy and they never found anything I’m absolutely greatful with Dr Vicky and her staffing they all are amazing person and very sweet i highley recommend come see Dr Vicky
I am so happy for doing so much better now that your adjusted!! Thank you Carlos
Fantastic experience: Dr. Vicky is always punctual and ready for you right at the time of your appointment. I did the soft wave therapy for shoulder pain that I’ve experienced for 6 months and I immediately felt relief & improvement. The staff is always friendly & welcoming. 5/5 would recommend.
Thank you Everardo!
Fantastic experience: Dr. Vicki Jordan treats our whole family, and it is the first place we go if one of us is not feeling exceptional. She is amazing with children (we have 2 teenagers) and I truly believe in the process of chiropractic care being a major part of integrated health and wellness for our whole family (my husband and I are teachers). I wish I could bring my dogs too!
Thank you Kim!
Negative experience: Beleive the one star reviews. Would give them zero if I could. I fell for the lie on their website stating they had an offer you can't refuse...first consultation free. I filled in their form and requested and appointment. They called me right away and since I was in so much pain I decided to go in. They are about an 30 minutes away but under torrential rain it would be 1 hour to get there. I told them I was interested in the softwave therapy and they said if the doctor decided that it was the right choice I could be treated same day. After I finally get there they give me a tablet to view a video of the thereapy. Then the doctor comes in and immediately tells me the machine is borken and she called first thing in the morning to have a part overnighted so I could come back the next day. I was frustrated because I had made a huge effort to make it to the appointment and they made me drive in horrible weather so far knowing they could not treat me unless I wanted her accupuncture special. I explained that I had rearranged my whole day to make the trip for the appointment and could not go the next day. She said she was wide open the next day, Wed and Thursday. Apparently she lives off of stealing money from first time appointment patients that never come back so she is WIDE OPEN. At that point I asked if I could please have a consultation atleast since I had made the trip and wasted my time. She said ok then proceeded to ask me to move my next a couple of times and had me stand up and said one side was higher then the other. Something the mirror in my house could have told me for free. Then she abruptly cut off and said she had to go make a quick adjustment for another patient and to decide what to do and let the receptionist know. I was so cut off guard I was still trying to feel like I got something out of my trip and asked her if the Softwave would be best thing to which she said as she walked away, yeah I think so. The receptionist wanted me to schedule but I was so frustrated to have to drive back home for another hour in rain and now more pain that I just couldn't even think. But the doctor didn't miss a bit and popped her hed out form tending to another patient to tell her to bill me for being examined. WAIT WHAT!!! I complained and said I thought the consultation was free and the receptionist said I could leave and she would speak to the doctor. Later on they sent me an email stating the consultation was free but the examination was $150!!!! What was the consultation The part where she said the machine was broken down??? Other than that she did nothing! Didn't spend more the 5 minutes talking to me, didn't lay a hand on me. In fact THEY owe me money for making me waste my time and money driving there when they knew they didn't have a way to provide the treatment I wanted. They should be ashamed. Money hungry chiropractros like his "doctor" are the ones that give others a bad reputation. Update: Wow even the reply is dishonest. I was never contacted about the damaged equipment. Softwave was the therapy I wanted to try but the machine was broken down. Like my review mentions they even had me go through the Softwave video on the iPad. She never offered anything complementary. She merely stated I could drive all the way back another day or have acupuncture that day for which she quoted a price. Shee DID try to charge me. But since she apparently forgot I will include the email from her office as evidence.
Suhail, we did reach out immediately when our machine went down that day. Unfortunately we could not predict when technology is going to fail and since the company is in Atlanta - overnighting the piece of equipment was the best we could do that day.
We did offer you a complimentary Softwave session for your trouble of driving out to us -which you informed us that you would like to decline. I also understand there are not any softwave providers near your area- we are sorry for your long drive. We have several patients coming from far areas to resolve their problems utilizing the softwave machine. We have helped several patients get out of pain in shoulder; low backs; neuropathy; elbows and knees to name a few. I understand you were frustrated that day but hope you give Softwave another chance perhaps with another Doctor which may be closer to you. Lastly there were not any extra charges for consult. that day.
Fantastic experience: This was my first experience at a chiropractor and Dr Vicki was amazing! It was my first time being properly and professionally adjusted! And when I tell you I can breathe better I feel better and haven’t had any headaches in days ! I just wanna say I recommend this place 100%
Thank you
Fantastic experience: It was my first time being there earlier this week and let me tell you i’ll definitely be going back again regularly , the service in it self was amazing on top of the staff being so polite and welcoming i highly recommend checking them out
Thank you Samantha!
Fantastic experience: The staff was absolutely fantastic! Ive been going to a chiropractor for years but just recently moved and Dr vicki gave me a great adjustment! I felt 100% better after my visit I recommend 10/10!
Thank you Pierce!
Fantastic experience: Dr. Vicki is a colleague and incredible at what she does! Great hands and heart.
Thank you !
Negative experience: I’ve been going To a chiropractor for over 20 years. I’ve moved several times and have used several different chiropractors and have never had to Give a bad review. This office is dirty. The first room I went into for my trial soft wave treatment Had a blanket on the table that was previously used by the last patient. I was them brought into the adjustment room where the assistant change the face paper, but the rest of the table was filled with oil marks from the previous patient. I had to ask her to clean the table. Then, unfortunately, when the Chiropractor came in, her adjustment was horrible. I advise you look up her adjustment Technique as she has a video of it on the website. When she adjusted my lower back, my knee fell off the table, and I actually left there with a sore knee. I left there with really no adjustment and she blamed it on me being stiff. Just find another Chiropractor.
Judy, We are sorry your experience with us was not what you expected. We do have a cleaning service that comes dialy. Im sorry if you felt the table was not to your standards. I did explain the technique that I was going to perform on you before I adjusted you and did ask if you perfer the adjusting tool. The lotion on the table was left from the last patient who had massage lotion on her legs.
Positive experience: I was diagnosed with endometriosis, Ibs, and pelvic floor disorder and I had been struggling with it for years. It led me to have major depression and anxiety. I had lost hope for my health and my happiness. I’ve had surgery, taken medications, visited different specialist, had physical therapy, meditated, changed my diet and many other things with nothing to seem to improve my conditions. One day I came across a Groupon for acupuncture and I found Dr.Vicki. I fell in love with entire staff (John Anne shout out) I was always so scared to go to a chiropractor but they were very informative and helpful. I never really felt like my other doctors cared but here I always feel safe and loved. I look forward to my adjustments now and look forward to my future. Update: it’s been a while since I went in since I moved and I really missed getting my back done by Vicki… but it felt weird being called randomly out of the blue to go straight into a payment question, by the receptionist Hannah, without any “Hey, how are you” which was why I loved them so much for their hospitality. I also was going to ask for a recommendation for someone in my area but I felt unwanted by the receptionist Hannah so I decided to update my review and took off a star.
Sarah,
Thank you for the nice review; we love taking care of you and look forward to your visits
Fantastic experience: I found Family first chiropractic by mistake recently. After managing years of pain which stemmed from a C5-C6 compression which resulted in nerve damage, I tried soft wave technology administered by Dr. Vickie. After 8 treatments over the course of 4 weeks and a deep tissue massage around the injured area, I am virtually pain free. I have lived every day in pain since 2020....UNTIL NOW. I highly recommend this clinic. Their customer service is spot on and I am always greeted with a smile. Pure AWESOMENESS!!
Thank you Brandon! We’re so happy you’re pain free!
Fantastic experience: Dr. Vicki is awesome! Have been getting great results with acupuncture!
Thank you ! WEre glad your feeling better.
Fantastic experience: BAO is very pleasant to deal with and her deep tissue massages are hands down the best! Have tried many different therapists over the years too. So glad you found her Dr Vicki!
Thank you
Fantastic experience: I was desperate for something to ease my sciatic pain while pregnant. Within ONE acupuncture the pain improved. So grateful for this team of lovely ladies, they are so sweet!
Thank you Allie! We enjoy helping and taking care of you!!
Fantastic experience: I am a client at Family First Chiropractic and when I heard about soft wave therapy, I decided to try it for tennis elbow (Lateral Epicondylitis) which I have been struggling with for several years. Soft wave therapy has made a tremendous difference. I followed Dr. Vicki's recommended treatment plan and now I am able to use my arm without pain. I went to OrthoCarolina and they were not really able to help and they only wanted to prescribe an NSAID. I am a big fan of Family First Chiropractic and recommend soft wave therapy for anyone experiencing pain. It's quick and effective!
Thank you Liz for your thoughts and we are so excited that you had amazing results with the SoftWave.
Fantastic experience: Dr. Vicki is truly the best of the best. Walking in the office is like walking into your home away from home. I have done acupuncture for allergies, hormone regulation and fatigue due to Hashimoto's. I was skeptical of what getting adjusted regularly may do, although it has helped tremendously with headaches, insomnia and fatigue. If you want a natural way to overcome health struggles, I promise you won't be disappointed by paying Family First a visit! Thank you, Dr. Vicki and team!
Thank you Taylor!
Fantastic experience: Vicky pops my neck and back and hips good and proper every time!
Thank you for liking your chiropractic adjustment. We look forward to keeping you healthy.
Fantastic experience: Dr. St. Germain has provided excellent care during my recovery from a leg lengthening surgery. Her acupuncture and adjustments have given me significant pain relief and expedited the healing process.
Thank you
Fantastic experience: My experience here has been amazing!! I've tried every possible option for getting rid of my headaches to no avail. I tried imitrex, massages, botox, dry needling, and more I'm sure. Acupuncture at this facility has been my only saving grace. I've barely used my prescription the last few month and have saved $1200 on botox as I don't need the next shot. Thank you Dr. Vicki and staff. xoxoxoxoxo
Fantastic experience: Professional, knowledgeable, and efficient. Would highly recommend
Thank you!
Fantastic experience: Dr Vicki is amazing. Her knowledge of Chiropractic and acupuncture is truly like nobody else I have been with. This really is a 1 stop shop. She has all the latest tools to really help your body heal to its fullest potential. Oh yeah and she has a machine that produces your own stem cells so you can heal and become pain free. Did I mention her office manager is amazing! Definitely don't miss this opportunity to come to the best.
Thank you
Fantastic experience: Dr Vicki is the best. Knows her craft and very personable. Great office people makes you feel very comfortable
Thank you
Fantastic experience: I initially found this practice through an acupuncture Groupon in April and have since become a regular acupuncture and chiropractic client. The staff is very friendly and helpful, and Dr. St. Germain is wonderful. The condition I'm being treated for is long-standing and she has been really good about trying different techniques when the "standard" approach was not as effective as we'd hoped. Highly recommended!!
Thank you
Fantastic experience: Highest recommendation! Should be a 10 star review! Vicki is incredible…caring and patient w her clients. If your are looking for the right chiropractic work…the search ends w Family First!
Thank you!
Fantastic experience: I highly recommend First Family! After suffering with many medical issues & suffering thru way too many medications that cause terrible side effects, Dr Vicki has finally given me some pain relief with acupuncture treatments!!! She has excellent bedside manner, explains treatments fully & answers all questions patiently! I can truly say no more pelvic pain, headaches gone, muscle & nerve pain improved dramatically! Go see Dr Vicki she can make a difference in your physical & mental health.
I’m so glad your feeling better !
Negative experience: I purchased a Groupon for three acupuncture sessions, and at my first session, the people were nice, but I was directed to a room, and the acupuncturist walked in and put needles in my hands and top of my head. She didn’t ask me about what I was trying to do, she didn’t bother explaining what she was doing, just put needles in and walked away. That rubbed me wrong but I still wanted to use my last two acupuncture sessions since I technically did pay for that. I called and asked to schedule my last two apptmnts together, they gave me an appointment for the next day. Waited until I got there, sat in the waiting room a few minutes, then asked was I purchasing sessions because I didn’t have any acupuncture sessions, that I had canceled twice and so that’s where they were. I didn’t see this rule on the Groupon site, not sure where it was but I felt shady energy from them anyway. They also never mentioned to that me cancelling anything would take my Groupon sessions away. I would not recommend at all. EDIT:They responded to me here 5 days ago but they haven’t reached out. Lies.
We will be contacting you personally to resolve this .
Fantastic experience: Dr. Jordan is great and helped me with my shoulder pain as it is improving. Definitely recommend.
Thank you Ankit! We are so glad you are feeling better!
Fantastic experience: Dr. Vicki is amazing!
Thank you
Fantastic experience: Dr. Jordan and her staff are awesome! They are uber supportive and encouraging, which is the reason I have continued to go out of my way to see her. She worked her magic with acupuncture and I am forever grateful.
We so appreciate you! Thank you so much Dana!
Fantastic experience: Very easy to talk with. Is very good when it comes to manipulation. She can make the pain go away.
Thank you Faith - we appreciate you .
Fantastic experience: Dr. Jordan and her entire staff are one of my lifelines. They have not only helped me to feel better physically but, also emotionally. I look forward to my visits with them. I am so grateful to have found them.
Thank you Jo! We are grateful for you!
Fantastic experience: I have been receiving treatment from Dr Vickie for about 4 years now. She recently recommended the supplement Symplex for my menopause symptoms and I am thrilled with the results. The hot flashes have subsided, I’m sleeping better and most importantly I have jumped off the emotional roller coaster. This has really been a game changer!
Thank you>Its so nice taking care of you.
Fantastic experience: Slept wrong, came in last minute with neck stiffness. Front desk was very accommodating and walked out feeling better after doctor Jordan's adjustment. Great overall experience.
Thank you !
Fantastic experience: I was referred to Dr. Jordan because of neck pain. I like that she took x-rays to identify the source of the pain, clearly explained what was going on and how to fix it.
Katerin, we look forward to helping you get. out of pain and obtain optimal health!
Fantastic experience: Dr. Jordan and the staff are very helpful and informative. The doctor really comforted me with his applications. Thank you!
Your Welcome!
Fantastic experience: Great experience with Dr. Jordan and her sweet staff! She has helped my back/neck/shoulder pain after a car accident so much. Highly recommend!!!
Thank you Grace - we are so happy that your feeling better after your car accident with Chiropractic care. We loved helping you get back to health.
Fantastic experience: Very good. Helps me a lot. Thanks Dr Jordan.
Thank you.
Fantastic experience: Dr Vicki and staff are world class
Thank you Chip. We look forward to seeing you soon.
Fantastic experience: OUTSTANDING experience! After seeking many medical providers over a health issue that I have struggled with for 2+ years I decided to try another route and see a chiropractor for the first time. My life has truly been changed! Within 2 months of seeing Dr. Jordan for acupuncture and chiropractic care, my health issue is no longer. I look so forward to seeing Dr. Jordan and her staff each time I go. You are always greeted with smiles, provided with outstanding care, professionalism and their undivided attention. I am so thankful for Family First Chiropractic and will continue recommending Dr. Jordan to many friends and family members.
Thank you Brooke! We enjoy taking care of you!
Fantastic experience: I had a great experience at Family First Chiropractic. Friendly helpful staff, Dr. Vickie is a true healer. My lower back and neck are feeling better already. I will continue recommending this practice to clients and friends.
Thank you Cathleen for referring patients to us and letting us help the community to feel better naturally with Chiropractic Care.
Fantastic experience: I love this provider. She is very skilled and makes the adjustments so easy. The facility is fabulous and they have a lot to offer. The staff is so sweet and helpful it makes the experience so pleasant. You definitely not be disappointed.
Thank you Dennis, We appreciate you and always look forward to your smiling face !
Fantastic experience: So glad we found FFC. Always easy to schedule an appointment. What every doctors office should be like.
Thank you
Fantastic experience: This place is awesome the Whole staff is Amazing! Dr. Victoria is Amazing! if you never been, please book appointment today! I mean right now. It is worth it I promise.
Chris we are so glad you came in for Acup. It really seemed to help you balance you Chi! We look forward to seeing you soon.
Fantastic experience: They are incredible! They fixed my posture, the pain I was feeling on my arm/shoulder for years and they have the best massages ever. Recommend 100%
Vanessa, Thank you for the kind words. Were so happy your shoulder pain has resolved .
Fantastic experience: I have very long story why this place is one of the best! Victoria she is real professional,who knows what to do with each of you! Thank you so much Victoria!❤️❤️❤️
Serghei- so nice to help you feel much better- we miss you.
Fantastic experience: I AM SO THANKFUL..I was worked in same day for an appt due to lower back pain from walking my dog..I walked out pain free and someother issues I had are now gone that I did not realize had anything to do with my spine!!
Thanks Andrea- Were glad your feeling much better!
Negative experience: What a total disappointment. The entire visit from appointment to leaving before completion was a mess. Our first visit special was booked but not noted. They were very disorganized and unapologetic about the mix up. We decided not to complete the visit and would never return.
James ,
We are sorry for your frustration. However We did do the One session of Acupuncture at the time that you scheduled . Unfortunately Im not sure there is any Massage facilities that you can just walk in and get a massage, Most places including our requires a appointment.
Each member did apologize for not being able to accommodate a massage for you that day.
Fantastic experience: Great service! I work in an office all day and came into this office with several shoulder and neck pain. Dr. Vikki took care of me and made me feel much better. I love the service at this office. And they have amazing massage service with Jessica. The best hour of the week for me when I visit this place.
Thank you Tamara-
Fantastic experience: I’ve been going to Family First Chiropractic for years and have my entire family going there as well. Besides the maintenance visits that have helped me throughout the years, it’s done wonders for my children. I’ve taken both my girls since they were six weeks old. A birth can be hard on a baby even with them being so flexible. It also helped with full rotation of their head so they wouldn’t favor one side to sleep on and end up that side of their head being slightly misshapen. Knock on wood but my 4 year old and two year have never had an ear infection. As soon as I see a symptom, we’re off to see Dr. Vicki Jordan and when she adjusts them, they look and feel better right away. Same with the common cold, if they’re congested, an adjustment helps to drain their sinuses immediately and they fall asleep in the car on the way home. We’re so thankful to have a great chiropractor and we highly recommend her to anyone. Last but least, the acupuncture and massages there are fabulous! I incorporated the massages and chiropractic care while pregnant and it gave me so much relief and allowed me to be active until the day I had my babies. I just did the acupuncture and adjustment back to back yesterday and I felt like a new person. Cannot say enough positive things about this practice!
Thank you Jo!! We love taking care of your family! Glad you feel better.
Fantastic experience: Accidents are generally thought of as a bad thing but not true when it comes to Family First Chiropractor in Charlotte. Yes I became a patient of FFC as a result of being in an accident. Totally skeptical about seeing a chiropractor for treatment in lieu of medications that serve as a short term bandage . I scheduled my appointment. I was wonderfully greeted by Vicky C. , the office manager. Vicky was very informative as to what I could expect for/ from my care with Dr Vicky and her team. Because of the severity of my back pain ; Dr Vicky suggested I try Ultra Sound and/or Laser Treatments. My back pain was a (+) 10. I just laid on the table while one of the assistants Emily, Dylan, Brianne or Taylor set the Laser’s focus and the timer. My third treatment I began to feel a positive difference in my pain level from (+) 10 to a 6. Due to COVID March 2020 was my last visit until I recently returned this month for maintenance. My fear was during the downtime of COVID my severe pain would return. I am so pleased to say the Laser treatment is a must have for anyone who is experiencing severe pain. So much relief from pain by just keeping still and letting the Laser work for you. I highly suggest trying Dr Vicky and her team. Thanks Team Jordan!!!
Thank you
Fantastic experience: Dr. Jordan treats our whole family and what a great experience we've had. I have a complex connective tissue disorder and she works with me at each stage of the recovery process, adjusting the treatment plan and combining chiropractic with acupuncture for optimal pain relief and movement. I probably wouldn't be walking much without her. Staff is friendly and wonderful. They also do a fabulous job with my kids. Come here!!
Fantastic experience: Dr.Vicki is very knowledgeable in her field. She takes time with her patients and is very interested in their helping them overcome their issues. Very professional and caring staff.
Fantastic experience: Dr. Jordan has changed my life! For the first time in over 10 years, I am not experiencing neck pain! The staff here is great, and readily explain everything that is happening. I highly recommend this practice!
Fantastic experience: I have been a patient for well over a year, I would recommend Dr. Vicki Jordan and her staff to everyone. I’ve been pain free for over 16 months.
Fantastic experience: Great office with a friendly staff
Fantastic experience: The staff is very friendly. And Ms Vickie is super. I leave that place so relaxed. I use acupuncture there. It really relaxes me and the staff is so comfortable.
Fantastic experience: Thank you Dr. Vicky for helping me increase my mobility and flexibility ! Great staff too
Fantastic experience: Dr. Jordan is an excellent chiropractor. She treats every member of our family. Each of us look forward to, and benefit from, visits. Dr. Jordan and her friendly staff work with us to heal from injuries and stay active naturally. We are happy to recommend her to anyone looking for a noninvasive, holistic approach to health and wellness!
Fantastic experience: This place is friendly, a great location, easy to make appointments and quite effective. I highly recommend it. We have been going there since it opened for regular adjustments and occasional special treatments.
Fantastic experience: Dr. Vicki and all the staff at Family First are so helpful and welcoming! I've had both acupuncture and chiropractic services at the office, and have seen great results for allergies/headaches and sciatic nerve pain. The pricing structure is transparent, and they've worked with my insurance for covered services. Dr. Vicki is very informative and knowledgeable and shares treatment or product recommendations without the "sales-y" feel of many offices.
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