Fitness Concepts Health Club

Negative experience: If you're looking for a no-frills gym and you lean right politically, FCHC is for you. There is plenty of floor space, a variety of old and new equipment, and some fitness classes. However, FOX NEWS is constantly playing on the only TV that is visible throughout the main workout area. Other FOX channels (Sports, Live News) are played on TVs scattered throughout the gym. Nowhere is CNN, MSNBC, or even ABC broadcasted. After three years as a member in good-standing, I asked the gym manager and the owners to consider fostering a more politically-neutral environment for the comfort of ALL of their clients. I was literally told that I could take it or leave it. I opted to take my dollars and my peace of mind elsewhere!

Fantastic experience: I've been working out at Fitness Concepts for less than a year, but everything I heard before joining turned out to be true. The dedication to improving the gym is evident—not just from the owners, but from the entire staff. They genuinely care about creating a better experience, consistently reinvesting in the space and upgrading a significant amount of equipment. The members are also very inviting. Definitely recommend if you're looking for a gym in the area :)

Fantastic experience: My favorite gym! They have it all! Free weights, machines, cardio, CrossFit, biking, stretching, an outdoor track, etc. plus lockers, showers, tv’s, music, a sauna, smoothies, swag, literally everything. Oh, and an amazing staff!

Fantastic experience: Love the variety and quantity of equipment. The space is pretty big and well appointed. The classes are pretty good, you have to reserve a spot. Parking is plentiful and the staff is friendly.

Positive experience: Gym is good . But the sauna is cooler than a sunny day in Florida !

Fantastic experience: The staff and patrons are welcoming and supportive. Extremely clean and well managed facilities, challenging and appropriate fitness routines. I love going and have made excellent progress since beginning in January!

Fantastic experience: The facility is great and the staff is amazing!

Fantastic experience: Kiddos had fun learning about fitness here during an event

Fantastic experience: Love fitness concept great people, clean, and big. My favorite is all the classes they offer with great coaches and wide variety of different classes

Fantastic experience: I joined Fitness Concepts in 2012 while I was recovering from a tibial stress fracture from long distance road running. I worked with coaches Chris and Matt through the FitEdge program and fell in love with the challenge of building strength and stamina while creating friendships that still are strong today. They really care about the member holistically and continue to build new programs for members to participate in. In the past 11 years of being a part of this community I have become physically stronger and more confident in my everyday activities. They support their members beyond the time spent in the gym. I am proud to be a part of this environment.

Fantastic experience: We attended a barre / yoga sunset/ local beer event! Loved it! So perfect beautiful evening for it!

Fantastic experience: Lovely clean gym. Recommend them.

Fantastic experience: I have been a member here for many years and have had nothing but a great experience each time I go! The staff is incredible, so friendly and they are actively involved to help you achieve your fitness goals! Not only are they involved within the gym but they are extremely involved within the community as well! Join, you will NOT be disappointed!

Positive experience: Would get 5 stars if they had a better selection of free weights. Like an actual bench press set up.. multiple, ideally. You're forced to get creative here but that's ok. Awesome indoor turf area for anything you can imagine doing. Outdoor track, weights, tires, calisthenics, obstacles, etc.. all awesome. My only request besides better bench press set up would be UPGRADE THE BOXING BAGS PLEASE.... SHEEESH

Fantastic experience: Very productive 3 years at this gym. Great facility!

Fantastic experience: Excellent gym, ample facilities, nice outdoor track.

Fantastic experience: FitCon is the best fitness club I've ever been a member of! The staff and trainers take every effort to ensure your experience is just what you want and need. There are virtually endless options to choose from. Plus, it feels like one big happy family here.

Fantastic experience: My family joined Fitness Concepts in 2014 and our life has never been the same! Fitness Concepts is dedicated to all of their members! They invest highly in the latest equipment and fitness offerings for every age and ability on a regular basis. There is no other gym in the area that will leave you feeling like part of the family, and that’s because at Fitness Concepts you are! Blessed to have my families health and wellness in their hands!

Fantastic experience: Great gym overall! Work outs for classes are always changing so you never get bored! Favorite class is B-fit,,, great mix of strength and cardio.. Plenty of equipment that is always available. Coaches are knowledgable, friendly and very helpful with suggestions for modifications. Highly recommend giving Fit Con a try!

Fantastic experience: Fitness concepts is a great all around gym. If you are looking for group classes, HIIT training, cross-fit, or a gym with all the newest equipment, this place is for you. Not to mention the friendliest staff who make you feel right at home.

Fantastic experience: Fitness Concepts is a great gym. The staff is ALWAYS friendly and engaging. The gym is not afraid of transformation, they add new classes as member preferences change and equipment to keep the gym experience fresh.

Fantastic experience: Fitness concepts is a positive and encouraging health environment. The staff is kind, encouraging, and knowledgeable. You will feel supported in your fitness journey at fitness concepts! There are multiple cardio stations, weights, and machines. If you have gym anxiety the gym is 24/7 with different areas to exercise. I love the dry sauna and the smoothie bar. If you don’t know what to do? They have group classes included in the membership! It is a well rounded gym and luxury given the area.

Fantastic experience: Fun, Friendly workout environment!

Fantastic experience: I absolutely LOVE this gym! I have never been a religious attendee to the gym, but since joining fitcon and seeing what they have to offer I have made fitness a part of my daily routine. Many class options, nice equipment, always a coach to help with workouts and questions! They also have a protein/smoothie bar :) 10/10 recommend!

Fantastic experience: Group classes are exhilarating!! Definitely recommend trying them out. :)

Fantastic experience: Great gym! All the coaches are great and very helpful!

Fantastic experience: The possibilities for fitness are endless at fitness concepts! One of the best cardio options is to take a Cycle by Color spin class‍♂️ The bikes give you the best feedback into your ride and the playlists keep you moving the whole time!

Fantastic experience: Signed up today! I’ve been taking the B-Fit class for about a month. I started with the launch, then I signed up for the 2 week trial and now I’m hooked! I love the class! Can’t wait to try the other classes offered.

Fantastic experience: Best gym in the area! Great community!!

Fantastic experience: Best gym in the state! Best staff and customer service also.

Fantastic experience: Awesome place to workout. Great group classes and real individual instructors. They work with the client.

Fantastic experience: Great gym and good people

Fantastic experience: Sam teaches an awesome Barre class.

Fantastic experience: Absolutely love this gym. Fantastic coaches and plenty of equipment for all my fitness goals

Positive experience: Good place. Well equipped. Occasional dB factor.

Fantastic experience: My son loved the warriors class definitely wants do the summer course. His father and I plan to sign him up for this class.

Fantastic experience: Fitness Concepts is not your ordinary “gym.” It’s a lifestyle in which anyone can set goals, and achieve them with the unmatched expertise, unwavering support, and kindness shown by the trainers, staff, and gym members. How fortunate I am to have a fitness family who help make my daily commitment to my health an easy decision!

Fantastic experience: Lots of space to workout with social distancing, large selection of weights and machines, classes, personal training and more!

Fantastic experience: I have been going to Fitness Concepts for the past 8 years. I’ve tried many gyms over the past 50 years and this is far and away the best! The facilities are second to none, the staff is friendly and professional, the coaches are the best in the business. The gym is open again after being closed since March, and they are making every effort to keep people safe from COVID-19. I recommend Fitness Concepts wholeheartedly.

Fantastic experience: This gym makes me feels like we are family. The staff goes above and beyond to make sure my needs are met. I love this gym.

Fantastic experience: Fitness Concepts is an absolutely fantastic Health Club! I am extremely proud to say that I have been a member for 14 years. The staff is excellent and very willing to help you. The personal trainers are beyond exceptional! I have trained with Matt Cali during all of my years at FC. He has trained me beyond my expectations! The atmosphere at FC is so positive that you automatically want to succeed. I highly recommend FC for anyone that wants to improve their health as well as their physical fitness! Nancy Y.

Fantastic experience: Knowledgeable, friendly and welcoming staff. Atmosphere is supportive for all skill levels. Creates a feeling of community that we've never experienced anywhere else. Absolutely recommend Fitness Concepts!

Fantastic experience: Great place, friendly, dedicated trainers

Fantastic experience: I have been a member of Fitness Concepts for 6 years and I cannot say enough about this facility! They always go above & beyond for their members making them feel like family. The atmosphere they have created is welcoming and they are always willing to help you attain your fitness goals. Becoming a member of this faculty was the best decision I have made!

Fantastic experience: Fitness concepts is hands down the best gym around. They do the best job to make sure all of us are kept safe and the facility is unbelievably clean. They are always finding ways to bring new amazing things to the gym and have set the tone for an incredible family community. They welcome everyone with open arms. I highly recommend going to fitness concepts it’s more then just a gym.

Fantastic experience: My family and I have been at Fitness Concepts since they opened. Their knowledge and dedication to their members and staff is amazing!! Fitcon is synonymous with family, community and devotion!! I would Recommend this facility 100%! They have everything you could possibly need to stay connected and motivated!

Fantastic experience: The best fitness and wellness center I have ever been a part of. Fitness concepts is not just a health club, it’s a family. I have been a member since 2005 and have met lifelong friends as well as maintaining my health and fitness. FCHC has an accommodating staff as well as state of the art equipment and some of the best personal trainers in the area. I’ve yet to find a better gym and I would very highly recommend Fit Con to anyone looking to live a strong and healthy lifestyle!

Fantastic experience: If you're looking for a local gym that offers literally EVERYTHING, this is the place to be! From Group Fitness to Personal Training to CrossFit to work out on your own... you name it, they offer it. The staff is amazing. The members are amazing. They're not just friends, they're family. I highly recommend this place, no matter what your fitness needs may be.

Fantastic experience: I have been a member at Fitness Concepts for many years and cannot say enough good things about them. The owner and staff are super friendly and always willing to assist wherever they can. The facility is well maintained and always clean. They offer a great variety of fitness options including a great selection of group fitness classes, personal training sessions and the outside Bear Crawl Park facility to allow you to switch it up from time to time instead of getting stuck in the same old routine every day. I would highly recommend Fitness Concepts to any one looking to sign up for a gym membership!

Fantastic experience: My home away from home for the last 4 years! This is no ordinary fitness center! The staff/trainers are always friendly, helpful, and courteous, the gym floor has more than enough equipment, and they offer a lot of group fitness classes and events (if that’s something that you’re interested in) some of which are included in the normal gym membership. It’s a little pricier than some of the other gyms in the area, but you get what you pay for!

Fantastic experience: I've been going to this health club since they opened in 2003 and the staff have always been friendly and helpful. They are very supportive and always trying to get ppl to workout together as a team. I'm fortunate enough to part of this team. The relay 26.2 was a great experience. However I do miss Run for a Beer. Thanks fitness concepts

Fantastic experience: I'm so proud to say I go to fitness concepts! Everyone from the owners to the staff go above and beyond to be as helpful as you need to get your fitness journey going or to just answer any questions you may have. As the pandemic goes on I don"t worry about going there and it not being clean and disinfected. I've seen many staff members and members helping to put equipment away and cleaning at all times of the day. there are many times i say i'll be home soon and itsa hrs later the community at fitness concepts is like family. I wouldn't want to go anywhere else! Great job everyone keeping up the great job at keeping us safe and healthy

Fantastic experience: Just finished an amazing challenge at FitCon. 26.2 with a view :) every staff member was so encouraging and supportive. I’ve been a member since day 1 and love all the different options especially during this crazy Covid time! Keep up the great work Fitness Concepts!

Negative experience: I recently had my membership revoked at this gym last week. I spoke to staff to clarify a situation regarding their mask policy. I was never once rude or disrespectful in any way and I invariably adhered to the posted guidelines. During that interaction they fabricated information multiple times, undermining my integrity and leaving me absolutely baffled by their self righteousness. Their decision was completely unwarranted and I am outright appalled by the Customer Service at this establishment. If I had known how this gym was being managed I would've most definitely gone elsewhere.

Negative experience: I’ve got much to say over the abysmal treatment that is likely to occur here, however, I am limited in characters on google reviews. They have a well established reputation of treating members and employees alike with disrespect. This culture appears to be nourished from the top and permeates and corrupts the entirety of the gym. They were very slow to respond by email or talk civilly in person but I suspect that this being a public forum they are likely to respond quicker. As for more specific details of how atrociously they behave as a gym I would point you towards yelp. I’ve long held the practice of daily training in equanimity and this has given me advanced practice for sure, lol. Avoid this place like the plague and avoid the frustration entirely. There are plenty of better alternatives around.

Negative experience: I had a very negative experience with Fitness Concepts, although I have never been a member. My brother who is a Special Operations combat Veteran was a member of this gym and worked out religiously as a way to manage his mental health post military. He was asked to put on a mask, although he was not within a barbell's length or within 6 feet as the posted gym policy states. He wears a mask everywhere that is required and said he would get it when he finished what he was doing, but questioned why he alone was being asked to do so when the majority of members were also unmasked. While he was looking for his mask he also questioned why he was being singled out. Instead of answering his question, the police were called to escort him out and then his membership was cancelled (and that of his girlfriend). I contacted the gym owner to ask for clarification about why the police were called so instantly and to ask if there was a part of the story that I was missing. I received a canned response 4 days later that made it clear they were not interested in having any real conversation about the incident and that they were totally uninterested in understanding what actually happened. I requested the Gardner Police Report and was able to verify that according to the police this was a non-incident and the use of the police was more than likely unjustified.

Fantastic experience: My friend went here for a bit to do her workouts. Said she took a few classes and always was happy with the instructors. I just recently signed up and so far it seems just as she said. Everything is clean, the environment is non judgmental and I’m excited to keep going and learning about being into fitness as times go on.

Fantastic experience: I met with Matt about a month ago for a consultation. After our conversation, I decided it would be in my best interest to start working with him ASAP. I mentioned to him that I had just finished 8 weeks of PT, and was dealing with a rotator cuff injury. I’ve also had a history of sciatica, neck issues, and stress related problems like, high blood pressure, due to owning a business. I made it clear that I wanted to approach my healing from a holistic standpoint, and that I wanted to overcome these problems without medication. I can honestly say that making the decision to get into the gym, and working with a personal trainer has been one of the BEST decisions that I’ve ever made. I know that Matt has my best interests in mind, and he’s paid close attention to my limitations and restrictions, helping me overcome and work through these challenges! He always goes the extra mile, for example; with my permission, he video records our training sessions, clearly defines and explains the exercises, and points out areas that are being focused on. By doing this, I am able to go home and continue the exercises, so that I’m constantly improving. He even writes up a complete exercise program based on the exercises we did during the day so that I have that for my home routine. I’ve attended a few Fit Edge classes as well. These classes are another extension of the friendly atmosphere. It’s a comfortable and inviting environment, that every single employee at Fitness Concepts promotes. I couldn’t be happier with the commitment and highly individualized attention that I receive as a client of Matt’s.

Fantastic experience: Great place

Fantastic experience: Best fitness club for the Greater Gardner area! Love it very spacious and areas to perform variety of different exercises. Owners and staff are great! Answer all questions and set you for a great and healthy lifestyle.

Fantastic experience: Nice place

Fantastic experience: Absolute unit of a gym. 420/69 place slaps

Positive experience: They are so friendly

Fantastic experience: Staff are always friend and helpful! Facility is great too!

Fantastic experience: Amazing workout place!!! the personels are very friendly , I signed my kids too I love it .

Negative experience: Great gym but way to exspensive.

Positive experience: Big. Fun. Something for everyone.

Fantastic experience: 24 hrs access is Excellent

Fantastic experience: Love this gym! Everyone so friendly

Fantastic experience: Awesome experience.. Try FitEdge. Best fun ever!!

Fantastic experience: Awesome place - great people - warm environment ! highly recommend!

Fantastic experience: I never really felt much passion or drive for personal fitness until coming here. The classes leave me feeling motivated and ready for more. The environment is welcoming and comfortable and overall a great place to workout. I finally feel like I'm on a great path to physical fitness and plan to be with Gardner FitCon for a very long time!

Fantastic experience: Fitness Concepts is the most amazing gym I've ever joined. Not only are their trainers knowledgeable about how to get you fit, they truly do care and take the time to educate you on all aspects of fitness and health. I have been part of the biggest loser group now for over eight weeks and have meet some great people. The trainer Matt Cali created a Facebook page for all of us to help support each other and ask questions. I have gotten so much more than I ever expected out of this experience and plan on continuing this journey for a long time. Any one considering this gym would be in good hands.

Fantastic experience: I was so nervous as I first approached the doors 2 years ago, but then, I was immediately greeted with smiles…I’m talking GENUINE smiles, like they really were happy I was there. I can tell you right now that in the 20 years I've been trying out different gyms, NO gym has even come close to Fitness Concepts and Crossfit696. The staff welcomes you ALWAYS and they know your name before you even badge in. It’s amazing. Never in my life have I felt so at home (previously I felt so self-conscious at any other gym so I'd stop going)…And then I met the trainers and my life was forever changed – for the good! Stop by and check them out, it's worth it!

Fantastic experience: I have been a member of Fitness concepts a number of times since not long after they opened. Just like a lot of people, we joined, stop going, dropped the membership. But in my case: months later tried a new place- didn't like it, went back to Fit Con. Stopped again. repeat.. I did this a few times and always end up back here. Fitness Concepts is where I always end up and is where I am going to stay from now on. I have been very successful at this place because of all they have to offer when it comes to programs, machines, classes, trainers, etc. The staff gets to you know you and they are passionate about what they do. It is very clean and welcoming. Equipment is taken care of. Can't beat the new 24/7 hours! I have taken a few steps back in the last year but now that I am back, I am sure I will have another success thanks to Fitness Concepts!

Fantastic experience: My wife and I joined FitCon in January of 2014. Without the classes and coaches we would not have accomplished as much as we have in the last 13 months. The coaches are passionate about what they do and the staff is friendly and helpful. We recommend FitCon to all our family and friends.

Fantastic experience: Fitness Concepts is by far the best gym I have ever been to. The staff are friendly and encouraging and the facilities are beyond my standards. The Les Mils classes offered are challenging and push me to my limits in a fun and safe environment. I would suggest this gym to anyone and everyone. All fitness levels are catered to!

Fantastic experience: Fitness Concepts in Gardner is the best! I have been a member for a few years now and I can't say enough about this gym. From the moment you walk in, you are warmly welcomed by the staff and that positive energy and attitude will follow you until you walk out the doors after your workout. The staff are friendly and knowledgeable and genuinely care about their clients. They truly practice what they preach and will do everything they can to help you attain your goals. There is something for everyone at FitCon and you will not leave disappointed if you try it out!

Fantastic experience: Fitness Concepts is amazing! It is like my second home and it has helped in so many ways tremendously over the years. I've been an active member for the last five years and am always motivated to keep coming back. It is a wonderful community of people helping you to achieve your goals. There is never enough words to describe all that this gym does and all that you have at your fingertips. Do not hesitate to join and be a part of a great community! :)

Fantastic experience: Fitness Concepts is my second home. They have the absolute best instructors and I wouldn't leave them for the world. The staff are always welcoming and kind. It's hard to go there and not get a workout that leaves you feeling amazing.

Fantastic experience: I've worked out at multiple gyms in the Gardner area, however none of them even compare to Fitness Concepts. The training staff is incredibly knowledgable in an incredibly diverse set of fitness programs. The group fitness classes are taught throughout the day and the instructors are always prepared when new releases come out and arrive promptly, 15 minutes early to class. The classes inject life into the traditional ways of teaching pump, step, yoga, rpm, agility, strengthening, and core classes, by incorporating a creative and energetic vibe that cannot be mirrored by surrounding gyms. The personal trainers and coaches are a lively bunch, that show a genuine interest in reshaping people's lives both from a physical perspective and a deeper emotional level. Classes such as fitedge and cxworks are ground breaking in the way that group fitness class can be deduced to a more individualist level. Crossfit 696 is another feature that many gyms in the surrounding area do not offer. Unlike many of the crossfit "boxes," or gyms, this crossfit gym has a diverse age range, with the majority of it's clients being young adults to middle aged. Safety is one of the most important facets of crossfit 696 and the welcoming and cleanly environment is unique feature in a sport that can sometimes scare people away. From a more personal perspective, I worked at the UMass Recreation center and have worked out at similar gyms that operate under the planet fitness model. Both the size and inability to get a productive workout in such a clustered atmosphere made me veer away from low-pricing model gyms. If you truly want to transform your body, at a place that is dedicated to it's customer, not as a paying client, but truly as a person, then Fitness Concepts is the gym for you.

Fantastic experience: I have been a member of fitness concepts for a few years now, the club is amazing! The people are amazing! And now joining the Crossfit 696 community is jut as amazing!

Fantastic experience: LOVE this place! I recommend FitCon to everyone! The facility, atmosphere, staff, classes and trainers are awesome.

Fantastic experience: I have been coming to Fitness Concepts in Gardner Ma for about 2 years now. I Recommend this gym to anyone. Very comfortable Atmosphere. I absolutely LOVE it here. You will not find a better gym. The people who work there also are all amazing people.