Bloomington Clinic at NWHSU

Fantastic experience: very helpful staff, listened to my concerns, made me comfortable, focused on my needs -- 10/10!

Fantastic experience: Dr. Kaster listens and offers helpful information regularly. Is typically available for appointments on short notice and is a caring DC.

Fantastic experience: Had my weekly ACUPUNCTURE treatment @ NWHSU, & the student was CARLY --> she's SUPERB!!

Fantastic experience: Always a good adjustment. Whether it’s my foot , back , neck or hip it’s always better.

Fantastic experience: Very knowledgeable and helpful!

Fantastic experience: I recently visited Dr. Kaster for a neck adjustment and lower back pain treatment, and I couldn’t be happier with the results. After just one adjustment, I felt an incredible sense of relief. I’ve been dealing with this pain for so long that I almost wanted to cry from the improvement.

Fantastic experience: I’ve been a patient at this clinic for almost 2 decades. The staff is fantastic, the doctors are incredible and so helpful. Dr Hanson is newer to this practice and has been fantastic and super helpful with my headaches and low back pain.

Fantastic experience: Saw Dr Erin for the first time today. Couldn’t be more excited to work with a Dr on improving my health! Dr Erin took so much time getting to know me and my whole heath history, which is unheard of in todays 15 min Dr visits. She listened, she asked questions, she never once dismissed or disregarded a concern. I would send my friends and family to her in a heartbeat!

Fantastic experience: Dr. Horton is a wonderful chiropractor and is also knowledgeable in supplements. She has helped me in both areas of adjustments and supplements.

Fantastic experience: Dr Horton has an amazing understanding of the human body and how it works together as a single unit. Most chiropractors in my past focused solely on the area of inflammation. Dr Horton goes further and corrects all areas that interact with one another. Leaving the patient with more lasting relief and for a longer period . In my case. Discomfort is an occupational hazard. Dr Horton will make sure you feel right as rain!

Fantastic experience: As a new student in Traditional Chinese Medicine, today was my first visit to the clinic. I mentioned to my professor that I was feeling tense and tired, which was affecting my digestion. The professor strongly recommended the clinic, saying it was worth a try, so I went in without expecting much—but I was blown away. From the warm staff who guided me to the professor and senior students who treated me like family, everyone was incredibly professional. The thoughtful discussions between the professor and the students about my case gave me even more confidence in the school. What surprised me the most was how skilled the student practitioner was at acupuncture. Having grown up in Korea, I’ve had plenty of acupuncture experiences, but I was amazed by how well they performed—especially since they haven’t even graduated yet! It made me excited to think that I could reach that level one day. Overall, it was such a heartwarming experience, and I’m definitely planning to visit regularly.

Fantastic experience: I have always had the best of care. Dr. Kaster is very thorough and was able to find a specific issue causing my problem. I’ll be returning for follow-up.

Fantastic experience: Having had acupuncture treatments for over 30 years and in eight different states across the country, I can say I am very impressed and happy with Dr Gregory's expertise and manner, and I can definitely recommend her for quality acupuncture treatments. I know I clearly gained from one treatment today and I look forward to working on health goals with more acupuncture treatments. I am very happy - and the Northwestern Health Sciences Clinic is very professional and a pleasure to visit. We are lucky to have this in our Twin Cities area. Dr. Erin Gregory is a great find!

Fantastic experience: Really appreciate Accupuncture by Annie at Northwestern Health Sciences

Fantastic experience: Tsue does a fantastic job and understands massage therapy and being in tune with her clients. I’ll be back!

Fantastic experience: Dr Christopher Hanson is fantastic. he is a steller Chrtipractor, and he listens to your needs and really cares about his patients' health and wellbeing.

Fantastic experience: When I went in for my very first chiropractic appointment, I was nervous, but Dr. Kaster was so personable, informative and kind that I soon felt completely comfortable. He explained everything and answered all my questions fully. The spinal adjustments were not at all painful and my neck in particular felt better afterwards. The receptionists were also very sweet and helpful. I'd recommend this experience to anyone.

Fantastic experience: Dr. Horton is warm and inviting. Patient, listens to everything you have to say. She is not rushed. Attentive. Thorough in taking a case history. Person centered--careful in approach, makes eye contact, doesn't touch you without first providing an explanation and a reason for the touch. Clear in her explanations of what may/may not be taking place place. Prepared to think in and outside of the box by running different scenarios by you that account for your present symptoms. Provides you with a concrete plan of further visits. Committed to providing you with all that her profession can offer.

Fantastic experience: I’ve been going to NWHSU for over five years. All my massage therapists and acupuncturists have been great! The place is clean and people are kind, respectful, and patient.

Fantastic experience: I walked in with a 8/10 headache and by the time the treatment was completed I felt relief from the headache, my energy was more balanced and I was able to have a relaxing evening without pain or anxiousness.

Fantastic experience: I have been using Dr. Zachman for over 30 years and he has always been professional, personable and extremely knowledgeable when handling my aches and pains. He adds humor and kindness into his practice. He is the epitome of a great teacher as he shows the interns of how to be an exceptional chiropractor.

Fantastic experience: Because the interns are in the learning process, they’ll be extremely thorough to make sure nothing goes unaddressed. They do such a good job working through what brought me in. Would recommend

Fantastic experience: Dr Hanson is amazing! He’s so knowledgeable and explains chiro care in a digestible way. It is very clear he cares about the patients he sees. I’ve been seeing him for lower back and thoracic spine issues and have seen great relief. He also provided some at home stretches that have helped gain mobility and alignment in a way other chiropractors have not done for me in the past. Thanks Dr Hanson!

Fantastic experience: Very thorough acupuncturist. Listened to my concerns and was efficient in the procedure

Fantastic experience: I saw Dr. Chris Hanson today and he was awesome! Completely listened to my concerns and was completely professional. I will definitely go back and see him again.

Fantastic experience: They took great care of me!

Fantastic experience: Shuqing Ding and her interns were knowledgeable, attentive and very helpful. I recommend her and this clinic for acupuncture!

Fantastic experience: Liya is amazing and always addresses all my issues and I leave feeling wonderful! She is extremely knowledgeable, compassionate and thorough in every session. I highly recommend her!!

Fantastic experience: Services are very detailed

Fantastic experience: My daughter had a very positive experience with Dr. Zachman and the intern working under him. They were very professional, explained everything in detail from the diagnosis to the treatment and offered visuals with the explanation. Both Dr. Zachman and the intern explained to my daughter what they were going to do before they began and asked for feedback throughout treatment. When we left, my daughter commented that she felt very comfortable and wouldn't hesitate to go back there again for treatment. She feels so much better after just 1 visit.

Fantastic experience: Dr. Ding is always professional and she is very knowledgeable. And she’s really nice too

Fantastic experience: Tsue was great. I will definitely be a repeat consumer.

Fantastic experience: They take the greatest of care with each appointment, which lasts 1.5 hours. Besides acupuncture, they do elec. stimulation and cupping. I’ve been going to the students at NWESTERN Health Sciences Clinic for over 10 yrs for chronic pain issues. They have helped me tremendously.

Fantastic experience: Dr. Kaster and his students are incredible. Their passion for their work and compassion for their patients is beyond compare. Best care I have found for my son, hands down! All the staff are kind and friendly! My son has complex issues and they never fail to go above and beyond to help him and are great at thinking outside the box!

Fantastic experience: Kind caring professional knowledgeable I have a history as a patient at this clinic but had not been in 1 year. Dr Finer retired. I had a painful back flare up and was seen by Dr Hanson. He was thorough was able to review my history and implemented treatment to provide much needed relief. His bedside manner is excellent.

Fantastic experience: Very well done, professional, careful and completely relaxing.

Positive experience: I have been going to Dr. Hanson for a couple of months now. I have lower back issues and I have seen other chiropractors in the past but they have never seemed to give me relief. Dr. Hanson has been great to work with and I feel almost instant relief after my appt. I would highly recommend him.

Fantastic experience: I’ve had acupuncture at Northwestern for years. Everyone is always kind & helpful. Working with Liya has been a highlight. She’s professional but approachable and knows her stuff. I thoroughly enjoy my experience at the clinic.

Fantastic experience: Amazing. Very personable and wonderful to work with! Always listens to my needs and willing to help with the toughest situations!

Fantastic experience: Dr. Horton is a highly experienced, intuitive, and skilled practitioner. She takes time to listen and is thoughtful in her approach.

Fantastic experience: Tsue is a very caring and experienced therapist with a thorough knowledge of SCM massage. I highly recommend her as a true professional.

Fantastic experience: Staff were very courteous, clinic very clean, easy to find and plenty of parking. Dr. Kastner listened to me, explained what he was going to do and was very patient with many questions. Glad he is on my team.

Fantastic experience: I love the Northwestern Chiro clinic! Best experience ever! I’ve been going there for 35 years and they have never let my care down! They are amazing!

Fantastic experience: NW Chiropractic Clinic’s Dr. Spicer did an amazing job relieving my lower neck pain with adjustment and at-home exercise.

Fantastic experience: I've been going here for 24 years as needed, and have not considered changing offices. They have been that good. Recently I was seen for a slipped disc in my lower back that flared up again and it almost prevented me from being a pall bearer at my father's funeral. They were able to see me every day to work on it and try to fix it in time, and succeeded. My back was well enough that I was able to help carry my father. I am forever grateful for that. A few follow up treatments and I was able to return to work as well. They have done phenomenal work, across several doctors over two decades. They have a pattern and history of excellence and I will continue going here for years to come.

Fantastic experience: Always grateful they are there

Fantastic experience: Dr. Vincent Auesome! One of the very best. And her interns, Kurtis also very wonderful too!

Fantastic experience: Great group of students and faculty. Got a great adjustment and look forward to seeing them again.

Positive experience: Very friendly and accommodating. Served by a combination of professors (best chiropractors and acupuncturists) and students.

Fantastic experience: I wouldn't have any quality of life without the services provided by the knowledgeable and caring providers at the clinic. THANK YOU ALL.

Positive experience: Grade at the manual cracking and adjustments to the bone manipulation structure. I wish they did more massage tho, I really need massage for my sore muscles. dr. Horton is a wonderful doctor she is very real and has great knowledge peaceful energy, I enjoy conversing with her and look forward to my weekly visit which helps me feel at least 30% better every time I go in. Her compassionate demeanor is some thing we don’t see in every doctor these days. Some doctors don’t even make eye contact or change the tone of voice when they talk to you. But she takes her time she gets the fax the information she needs blue prints out her cracked my back plan and execute with precision. Highly recommend her. And she made me a to do list for other health care services that would benefit me if my insurance will pay. Such as acupuncture. My picture is a friendly banter to her because she is so healthy and we close with radiant positive energy and I really believe she wants the best for each person to reach their top potential in feeling well and health and wholeness.

Fantastic experience: My experience was absolutely amazing! Andrea, Julia and Hannah explained everything about my treatment and I felt so comfortable with everything ie, my acupuncture and my herbs! Thank you for a great first experience!

Fantastic experience: I have had 3 visits with Dr. Finer Sr. and Dr. Finer Jr, and they are amazing chiropractors and guys! I have congenital defects so that makes me a hard patient, but they weren't deterred and went to work on me, and have helped me tremendously after just 3 visits. They explained everything in detail but in a way that was easy to understand, and treated me with such respect and were so gentle with me, I walked away totally refreshed both physically and emotionally!!! They were both very friendly, and now I feel like not only do I have a me doctor, but these guys already feel like friends. They didn't rush me, and took their time with me, and made me feel like a person, not just a patient. They also listened to me too, and throughout my treatments they kept asking if i was comfortable. That is rare!! It's great seeing both of them, and I honestly can't rave enough about them!!! I I highly recommend both of them, and I feel very blessed that God sent me to them because I am already feeling better!!! It's so nice to feel better, and I can't wait for my next visit.

Fantastic experience: Natalia that works on my back and neck muscles is the absolute best!!

Fantastic experience: Great facility

Fantastic experience: I hurt my tailbone several months ago thinking I could give mountain biking a try for the first time. Since I am posting here, you can imagine it did not end well. I have seen multiple providers of many disciplines with little to no relief. I came here as a “last ditch effort”. I came for an internal coccyx adjustment. (There’s only one way to get at that area internally…let that sink in for a minute…) the doctor and his student were both very professional, asking if I was comfortable proceeding with the procedure every step of the way. After my first visit I had relief in my pain! I was able to walk up the stairs in my house without moaning and groaning with every step. My second adjustment was a little uncomfortable and I was a little sore for a couple of days, but they are correcting months of injury. I highly recommend giving them a try!

Positive experience: Went there to try acupuncture for my first time

Fantastic experience: The massages are great! They really care to help what ails you.

Positive experience: Students provide the services. Never know if you get a good or average knowledgeable student. Only book 1 week advance .can't do several bookings in a row

Fantastic experience: I could not be happier with my care here. I have been being seen for acupuncture for the first time in my life by a student here. I am being seen primarily for anxiety. I have improved by leaps and bounds! The provider has been extremely thorough. I feel like I'm in good hands and feel comfortable and safe. The environment is clean and professional. The front desk staff always try to help you as soon as they can and they are all very helpful and kind. Couldn't recommend this place more. I've had such a good experience.

Negative experience: This school is anti-vaccine and is producing chiropractors with incorrect ideas about science, health and epidemiology. The woman I spoke with said that getting vaccinated is a personal choice rather than the willingness to participate in controlling a virulent pathogen within a population. Shame on them for their views which have resulted in an epidemic of unvaccinated chiropractors, whom do not deserve the title "doctor".

Fantastic experience: I go to the bookstore and get all my supplements there great prices quality product nice helpful and knowledgeable staff

Fantastic experience: The best place to fix your aching back

Negative experience: They hold their alumni in contempt.

Positive experience: So far I have found that the staff are courteous and understanding. Very professional setting. I have come to enjoy going here for acupuncture and possibly chiropractic services.

Negative experience: Clinic is at a health sciences university that is not requiring its students to be vaccinated or wear masks in public areas. Unsure if students working in the clinic are checked for their vaccinations. Either way, if you do not want to pick up Covid on the way to your appointment in the unmasked public areas, you should probably not go here. Even during mask mandates, students here were still going to parties and catching Covid.

Fantastic experience: Nice place nice people at the admissions desk esp. Patricia n Gail n the young student masseuse are nice n yearn to Learn n their supervisor Christine is eager to assist.

Fantastic experience: Great service by Dr. Finer

Fantastic experience: Friendly and helpful staff

Negative experience: Dont go here!!! I just had my first assessment at Northwestern. Northwestern actively bait-and-switch me let me explain.... I contacted Northwestern to ask them if they could do some extremity work. I told them my insurance they confirmed that they accepted my insurance. I scheduled an appointment I went in to the assessment and they did a complete body assessment. The doctor comes in afterwards and says they cannot do the work I requested because my insurance does not cover it. I asked why they didn't tell me that before they started the work and they said they didn't know, I find that hard to believe. Moreover when the doctor said what he could do to make adjustments to my body, he said that two adjustments were enough and that the appointment would take no more than 13 minutes. So he wants all my insurance money for 13 minute appointments. This is his dishonest as you gets Let's go further, so I contacted the admin staff and billing. I explained the situation and that Northwestern was unable to help me considering what I came in for. I stated they should not have given me the assessment if they could not service my extremities. They claimed ignorance and that they didn't know my insurance, there are only so many insurances that they'd handle I clarified that they handled my insurance previously with other patients they said yes. Furthermore the billing staff rejected my appeal to not Bill my insurance and decided to send me a letter stating such I'll post the letter My first post.... The assessment was good. By the intern. Then the doc come in....Then they tell me they cant work on parts of my body. They still wanted to book me for an adjustment. I ask how long the appt would be, dr says, about 13 mins.... BAHAHAHA.... 13 mins gets you my insurance dollars for a full appointment. Obvious bait and switch then a promise to do the absolute least. What wrong intuition did I have to come to a university to get quality care.

Fantastic experience: They know how to take care of people. What is really funny, where they are located was once my old junior high. Penn jr high!!

Fantastic experience: Good variety

Fantastic experience: Love this place, been going here for many years and have always felt welcome, listened to and appreciated. Dr. Horton is the best.

Positive experience: Stopped for massage face cradle pad. High Covid-19 regulatory protocols.

Fantastic experience: I have Fibromyalgia and have had a hard time finding the right massage therapist until I had a massage from Nancy. She is awesome! I also have been seeing Dr. Horton for Chiropractic care for about 10 years and she is also awesome!

Fantastic experience: Best masseuse in town

Fantastic experience: Always great

Fantastic experience: The providers are so kind and attentive to my personal health care goals and needs. Thank you!!!

Negative experience: Since relocating to the Twin Cites, I have had a difficult time finding a chiropractor who is really great -- well rounded with a very deep understanding both conceptually and technically how the body functions. I've even for the first time, had a chiropractor behave inappropriately with me and I reported him to the board. The common denominator? They all were graduates of this school. I have been going to chiropractors for over 25 years and have been a strong advocate for the practice, but this for-profit school has left me with a bad taste in my mouth for the practice in general. After my experience as a student here, I feel like the school is a scam. Since I have been a bodyworker for about 15 years, am very familiar with working with people in pain in a healthcare capacity and have been told by many chiropractors that I would be a great one, I had applied many years ago to LifeWest Chiropractic college in Hayward, CA, but the reality was that I was paying nearly $2000 per month for rent, so It was not until I relocated I relocated to MN that I could afford to actually go. I applied, was accepted to the program, which was accelerated and very intense. I found that the student-facing staff (in student affairs and even the school counselor) have terrible communication skills -- they make very inappropriate judgmental statements and refuse to apologize or own it when called out on it (hint: a little apology and ownership of your mistakes is a huge bridgebuilder). Policies are bent and overlooked arbitrarily for students they favor and the administration becomes very rigid and inflexible to students they don't. I saw more than one kid who just partied through their very intense first trimester, failed and then were given a second chance, while others who worked hard, studied, didn't drink and failed were dismissed from the Chiropractic program and told they needed to take more classes. There is very clear bias and if you dare talk about it, everyone on the student body knows it. I would not recommend this program unless you are either just out of high school or undergrad, are very stereo typically Minnesotan (blonde? Even BETTER!), Passive aggressive? This is your school! I'm done with the rampant dysfunction and will be going somewhere that people are at least a little interested in being emotionally healthy. As a final mention: my comments are not about the teachers. The ones I had were great. Very human and supportive. They're just doing their job and teaching, from what I could see. It's the administration that is the problem. As my friend who taught at UMN med school said, “it sounds like they’re trying to be a real university, but they’re not quite getting it."

Fantastic experience: I've been here numerous times for chiropractic appointments and massages. I've had acupuncture too. Reasonable prices for these appointments.

Negative experience: I was very optimistic coming to this school, that however changed very quickly. This school is so poorly run and there has been countless turnover in staff. The education is a joke! the "revamped business program" is run by a small business entrepreneur who had never even been to a chiropractor until he came to school, yet he is teaching the core of our classes such as buying and starting a chiropractic practice or chiropractic marketing. It seems silly to me to have a non chiropractor teaching these things but that is Northwestern's way as they always seem to find the cheapest way out when it comes to hiring teachers, that is probably why they keep replacing them each year. The most frustrating part about the school is the constant tuition increase with no real improvements to the school it self. It is an old middle school and the classes are disgusting, the tables are all cheap and broken and the locker rooms are infested with flies/bugs. The worst part is that at the open school meeting with the CFO we were told "I understand your frustration with the constant raises but we still rank in the low middle of the cost and we want to remain relevant and not have our cost to low". Now lets get to the Dean, he essentially just tries to please everyone and constantly goes back on his word, thats probably why the school doesnt know if its evidence based or philosophically based because depending who he talks to you get a different answer. Lets not forget all the recent changes and promises that have been changed or retracted... To begin he promised a T5 class during board sign up that it would be best to take boards in march and that he would "make sure" to change the midterm schedule to avoid those students from going through 16 midterms followed by Part 1 boards, this of course never happened and he went back on his word resulting in some poor board results for several stressed students. This current semester too I heard that he eliminated midterm weeks for students because he felt students didn’t need time away from class to study for tests and felt that students should always be on top of their studies for all 10+ classes at any time. This was a long rant but I hope it helps future students deciding to come here to really rethink that choice. I know if I could now I would change my choice without hesitation. I am just thankful I am long done with that place

Fantastic experience: I've had knee issues for 3 years now. Went through PT, had an MRI done and figured what do I have to lose. First adjustment, I find out I have foot and hamstring issues from my hip and the pain meets in the middle. 5 sessions later, i no longer need to take medication or a brace

Negative experience: I recently showed some interest in their program and asked for literature. Now I'm getting multiple calls and emails a day about their program. Any reputable school/program would not repeatedly call and email prospective students. Please stop sending unwanted correspondence.

Fantastic experience: Friendly staff

Negative experience: I am a big fan of honest reviews. I had a good time while in school at Northwestern. Loved the docs, professors and the other students. However, the accounting department is a mess. I have not attended the University since April 2013. They just contacted me THREE years later about a loan the "fell through the cracks." I have already refinanced my student loans (YEARS ago) and managing my finances accordingly. The university's neglect for communication and good accounting (when your talking about thousands of dollars) is dissapointing and unprofessional.

Fantastic experience: Always great service and on time

Fantastic experience: I have driven 5 hours one way to attend this school's massage therapy continuing education (CEU) on 5 different occasions over the last 6 years. My experience has always been that the events are well structured, thoughtfully planned, and excellent education for the money. I plan to continue looking at their CEU offerings and will not hesitate to go to them when I'm looking for a quality learning experience.

Fantastic experience: The neatest cadaver lab projected to theater, great, informative and engaging faculty. Topics thorough, memorable experience. This is a repeat customer!

Fantastic experience: I graduated from Northwestern College of Chiropractic in 1983. I greatly value the Radiology, Chiropractic Spinal Manipulative Therapy technique courses and the Neuromuscularskeletal education. As with everything in life, becoming the best takes hard work, self sacrifice and a strong mental attitude to persist through the grind of a long curriculum of becoming a Doctor of Chiropractic. Complainers, underachievers and non goal orientated people need not apply...

Positive experience: Services are very good.

Negative experience: I have been in the chiropractic program for about 2 years now. It has been a complete nightmare. First off the education experience is way below par. The professors have a really hard time relating to the students. The school doesn't teach enough business skills to help open a chiropractic practice. Its trying to be a medical school more than a chiropractic school. The adjusting method they teach is mediocre, its not very specific. They charge way too much for the schooling. Most graduates are in lots of debt afterwards, and takes years to pay off. Over all if I had to do it over again. I would not go to this school or touch it with a 100 foot pole.

Fantastic experience: I had a fantastic experience at NWHSU!! Great faculty, coursework, and it prepared me to be a competent Doctor of Chiropractic.