Ascend Medical

Fantastic experience: Very punctual and professional, friendly and knowledgeable

Fantastic experience: Dr. Trevino is very professional, and you can tell he really cares.

Fantastic experience: Good perfect

Fantastic experience: Dr. Trevino is great and explains things very well. I highly recommend this place to anyone seeking virtual care

Fantastic experience: I love how it was a virtual visit and offer mobile service!

Fantastic experience: Love La Joslin and Dr. Trevino. Very thorough and easy to talk to. Better than any office visits I have had.

Fantastic experience: Ascend has been so great! I get sick pretty regularly as a middle school teacher, and they get me in so quickly! It’s really nice because it allows me to get what I need in a timely manner and get back to regular life without having to wait for an opening or spending more for urgent care. It’s super easy to make the appointment, no long wait times and they really make me feel heard and supported.

Fantastic experience: Dr.Trevino and his Assistant LaJocelyn are always so polite and courteous. She always smiles and is so proficient and quick at getting me checked in and ready to see the doctor and makes it better it's all over zoom so I don't even have to leave the comfort of my house and sweatpants, "AWESOME". Dr. Trevino really listens to what I have to say and doesn't cut me off, I really appreciate that. I never leave my doctor's appointment wishing I had asked another question or not liking the answer I had gotten or anything like that I'm a disabled veteran so I'm not the easiest to work with sometimes so I really appreciate his patience with me lol. Dr Trevino is a great PCP, You won't be disappointed....

Fantastic experience: I like the visit with the Doctor this was my first

Fantastic experience: Best experience for me. Super caring and listening to me. Thank you so much. I love my provider Dr. Trevino takes the time to explain everything to me. Not a sense of rush or feeling like a number. Thank you Sir

Fantastic experience: Super cool, nice and smooth. These kids don't know how good they got it! Go see Dr. Trevino!

Fantastic experience: Dr. Trivago is a the best z.

Fantastic experience: Recommend this no hassles no problems straight answers hell yeah

Fantastic experience: My experience for my first apt with dr Trevino was a very good one. He made me feel like he really cares about my medical issues. Soft spoken and a great listener...as a patient it made me feel like i was a person and not just next number online to be seen..I will definitely be recommending him to friends and family.

Fantastic experience: Quick, professional, knowledgeable. Love that they will conduct home physicals. Megan spent a good amount of time speaking with me and was genuinely interested in what my concerns were. Excellent experience.

Fantastic experience: No office visit but the video call was great and private

Fantastic experience: Dr. Trevino was thorough, thoughtful, and well informed. He explained the care approach, the different lab tests he was ordering, and why we needed them. He did not rush me, and he asked detailed questions. The wait time was minimal and I was even able to schedule an appointment with his assistant right after I spoke with him, just like at an in person doctor's office. I would highly recommend this option for anyone who doesn't need a physical exam, although I believe they will soon be providing those at home as well! He's a fantastic doctor from what I can tell after one visit.

Fantastic experience: It was a great experience.

Fantastic experience: Ascend Medical has been a lifesaver. I have a very tight schedule and it is extremely convenient to skip the time sitting in a waiting room for my turn to see a doctor and instead being able to spend that time actually talking to a doctor. Even though visits are virtual, I feel like my doctor asks the questions that she needs answered to make an educated and accurate diagnosis. I know that my health is a priority for not only my doctor, but for the staff as well. I feel confident that whatever my health issue is, I receive the best treatment at Ascend Medical.

Fantastic experience: Doctor Trevino was spent more time with me than any other doctor ever has. He is kind, empathetic, and knowledgeable about all of my medications. Even though it is virtual and not in person, I would choose Dr. Trevino everytime.

Fantastic experience: Dr Trevino has excellent bedside manner. He is a great listener and provides excellent advice. Thank you!!

Fantastic experience: I started seeing Dr. Trevino in April 2023 and he is a compassionate doctor who is truly dedicated to getting to know his patients. When I first saw him, I was unsure about what was happening with my body due to being in a domestic violence situation and moving from Georgia to Texas. Dr. Trevino and his team took the time to listen to me, understand my situation, and provide the necessary care. I can always rely on his staff to be kind and supportive, which means a lot to me. My healthcare has been consistent, and I trust Dr. Trevino to ensure I receive the best healthcare and referrals. He is the best doctor I have ever had, and I am extremely grateful for him.

Fantastic experience: Professional. Thorough. Kind. On time.

Fantastic experience: Everything was fine, prompt,courteous always a pleasure

Fantastic experience: Fast service and very caring and helpful in solving medical issues, they addressed my issue and did all they could to put me on a treatment plan to recovery

Negative experience: I have had several horrible experiences with Ascend. Trying to get an RX delivered that has already been paid for, trying to get the correct RX delivered that has already been paid for. They blame the pharmacy and when I called them, they had record of 8 times they called Ascend with no response. The last straw was sending 1 weeks worth of an RX yet billing me for 8. It’s been 6 weeks that I have been trying to get it resolved.

Fantastic experience: The provider had such attention to detail and was very attentive to my individual concerns. Prompt care with no wait times.

Fantastic experience: The Ascend team was very comforting and kind. It wasn't awkward. And it wasn't time consuming. And they showed care. A pleasant experience.

Fantastic experience: I love how accessible to healthcare Ascend makes it. I was able to get an appointment with a doctor within a day to address my concerns via teleconference, they quickly prescribed my medicines. I also scheduled an in-home physical and it was so comforting to be in my own environment without having to wait at a Doctor’s office. Jennifer & Kristen were so helpful, so kind and personable, I felt well taken care of. I got blood drawn and had my appointment then went about my day without any hiccups or having to drive. Loved it!

Fantastic experience: Dr Trevino takes the time to listen to his patience. I was off balance and allergies was kicking my butt. Dr. Trevino got me back on balance and helped me with my allergies. He takes the time to explain your blood work and gives good advice. Five stars for Dr. Trevino.

Fantastic experience: Outstanding Customer Experience all around: from the easy online scheduler, the text messages with links to upload Insurance info to the Virtual Consult with both the Nurse and Doctor. Really enjoyed the ease of the appointment, use of technology to make it simple and customer convenient as well as the quality of the medical care/advice. Highly recommend the Ascend Experience!

Fantastic experience: Dr Treviño is with Ascend Medical and He is bilingual. Wich makes the care of my mother much better. Because she can communicate with him and explain how she is feeling and for Dr Treviño to explain to her, how is he going to address her ailments.

Fantastic experience: This was my first appointment with Ascend Medical and Dr. Trevino was great! He really listened and gave great suggestions. The visit was convenient and helpful.

Fantastic experience: Ascend took great care of me and scheduled my doctor consultation and mobile testing same day. Highly recommend.

Fantastic experience: The provider and MA were very professional. They were both very informative and kind.

Fantastic experience: Very friendly and helpful staff

Fantastic experience: It was excellent! Jennifer Farmer is great to visit with and takes very good care of me. Y’all are blessed to have her!

Fantastic experience: I highly recommend Ascend Medical! They were on time, friendly, and I did not feel rushed like at other doctor visits. Also, I did not have to wait 10 minutes in the waiting room, 5 minutes for someone to check my vitals and 10 minutes for the provider to come in.

Fantastic experience: An incredible 2 person Ascend team came to my home today to do my annual physical. So pleased to be able to accomplish this in the comfort of my home! Have had great care, communication and follow up with this medical practice since I came on board with them! Dr. Trevino has been great also in several virtual appointments I’ve had! Highly recommend!

Fantastic experience: Mobile home lab services are so convenient and Talley was great! She was prompt, fast, thorough and super friendly.

Fantastic experience: Great providers and compassionate care!

Negative experience: Reaching anyone via phone is next to never. They're NOT available 24/7 as claimed on their site. The only alternative for communicatimg is a portal where remote Navigators ignoramously respond to your messages. Have never felt so unsafe with a healthcare organization. When a multitude of remote administrative staff, who have limited knowledge of your history and health issues, are allowed to insert their uninformed and misguided judgement in your care, all trust is lost. It's extremely unethical and disrespectful. My health deteriorated from the overelwhelming stress, anxiety and frustration caused by this organization.

Fantastic experience: Juan came out and gave my wife and I our flu shots. He is very professional and personable.

Fantastic experience: Talley was wonderful. She immediately made me feel comfortable and I had such a lovely experience. Thanks y’all!

Fantastic experience: I am so happy this type of service exist make it easy to keep up with lab work & health. Thank you for sending a professional nurse.

Fantastic experience: Consultation was informative and helpful. Dr suggested many treatment options and helped me choose the most appropriate treatment plan.

Fantastic experience: I'm sorry, I've already forgotten the name of the lady that did my lab work but she was awesome. I have very stubborn veins and she was able to find one with the first stick. Much appreciated!!!

Fantastic experience: Very friendly staff and I love the convenience of them coming to my home.

Fantastic experience: Everyone is so nice( doctor and nurses aid. Very easy to get along with. Excellent bed side manners. Erin is so friendly and cares!!!!!!!

Fantastic experience: Dr.Trevino took time and patience to understand my need and made telemedicine experience as easy as possible. I am glad to have a doctor that cares about me!

Fantastic experience: Quick but thorough. I'm very impressed with the smoothness of intake and diagnosis. Also, everyone was very friendly and knowledgeable.

Fantastic experience: Very pleasant, professional and prompt .

Fantastic experience: Amazing doctors and staff. Dr. Trevino really takes the time to listen and truly try to understand what it is you’re going through. I truly appreciate the help and hope this will be a better journey for me.

Fantastic experience: My appointment was great. Easy, professional. Glad I found them!

Fantastic experience: Awesome very fast and professional, got the meds I needed asap !!

Negative experience: You're less than a number here, aimlessly floating in a virtual world wondering if anyone is out there who cares.

Negative experience: It's not convenient. Healthcare is personal and this is highly impersonal. When you can't reach your doctor or his staff, what are you to do? Terrible.

Positive experience: Super easy! Everyone was thorough and good listeners.

Fantastic experience: I've been dealing with many Physicians over the years and it seems more challenging than ever getting anywhere. Dr Trevino and his staff have literally brought some light into my darkness. Truly appreciate his time and efforts beyond words.

Fantastic experience: I truly go thru my appointments and ask questions as if I was in person and that is most helpful. Please continue to take care of us.

Fantastic experience: Very caring and spent time to listen and helped me with everything highly recomend

Fantastic experience: Very professional and friendly health team. I loved every detail . Thank you also for the goodies you gave my child. Be blessed

Fantastic experience: I use Ascend Medical for myself and children. I'm very pleased with their communication in providing excellent medical services from the comfort of my home.

Fantastic experience: Erin is amazing!!! She gets me and I feel so well taken care of. Office staff is just great all the way around!!!

Fantastic experience: I would recommend ascend to everybody. They were right on time and they called before they came. The nurse was great and professional. The fact that I didn't have to go out was so amazing.

Fantastic experience: Very polite people.

Fantastic experience: They was really good doctors

Fantastic experience: Shelby is very professional, friendly, courteous and she draws my blood on the first stick! Give her a raise and a promotion! This is my 2nd experience with Shelby and I am well pleased.

Fantastic experience: The nurse this time was very warm and friendly and took her time to take care and explain everything she did. I feel very taken care of with your team! Thank you

Fantastic experience: Britney & Erin were both understanding, kind, and attentive

Fantastic experience: I was hesitant but after talking to Erin she was very informative and really listened to my concerns inwhich I asked her to be my new pcp...ty Erin

Fantastic experience: Very caring, helpful, and informative

Fantastic experience: Very nice and very efficient!

Fantastic experience: Friendly and so helpful coming to my home for my appointment

Fantastic experience: Easy to reach. Amazing response time. Genuine warmth and compassion. Excellent follow through. They actually do what they promise.

Fantastic experience: Dr.Trevinio heard me understood my situation. Thank You!

Fantastic experience: Fast and very understanding staff. Everyone has always been friendly and understanding.

Fantastic experience: Excellent experience and so convenient.

Fantastic experience: Very satisfied with my online medical visit.

Fantastic experience: Staff are extremely helpful and kind. I dealt with Courtney at the office, she then referred me to Megan Deters and Christa who were so helpful with everything and made it such an easy process! Definitely recommend them!

Fantastic experience: best health care service i've had in a while . very friendly staff

Fantastic experience: The team was friendly, courteous, and professional. I didn’t feel rushed and I appreciated being in my own home and not having to sit in a waiting room.

Fantastic experience: I’m so grateful I found Ascend. Christa is so kind and makes everything so much less stressful when it comes to navigating care. Dr. Trevino is so patient and listens to what my concerns are. He’s very knowledgeable and makes me feel valued as a patient!

Fantastic experience: Very glad with the session

Fantastic experience: Juan was professional and friendly. Overall a great experience

Fantastic experience: Dr is so helpful and staff is the best.

Fantastic experience: Wow. I could not get an appointment for a flu test anywhere, even with my primary care provider being and urgent care, so I tried these mobile services. WOW! When I say “service,” that is exactly what we received! Everyone was so nice, thorough, and kind. Plus, it was super-fast, way less time than going into a germ-filled doctor’s office, and from the comfort of my home (I also didn’t spread germs to other patients, which is a nice feeling). We’re switching to Ascend as our primary care provider, just as soon as this Tamiflu kicks in! Thank you, Ascend Medical!

Fantastic experience: Great experience. Courtney was particularly impressive — helpful, efficient, kind. That said, the website wouldn’t allow me access so I could fill out forms.

Fantastic experience: From the scheduling representative to the clinical staff-everyone was so kind and responsive. This was my first telemedicine experience and I‘m very pleased by the ease and efficiency it provided. This company is top notch!

Fantastic experience: Erin Imeson is a phenomenal nurse practitioner. I can sincerely say she’s the best provider that I’ve worked, no doubt. She’s empathic, genuine, compassionate and incredibly bright. I feel very blessed to receive the amazing care from Erin and the Ascend Medical Team, thank you all so much!

Fantastic experience: Phenomenal providers, exceptional customer service. Ascend allows everyone to have access to concierge medicine at a low cost. Give them a try, you will be amazed!

Fantastic experience: Picked up a sick kid from school at 12:30. Signed up, did paperwork and had telehealth visit by 2:30. Medivan was here to do the swab by 3:15 and had the results in under an hour. All from home. Highly satisfied.

Fantastic experience: Pcr test went smoothly, friendly staff

Fantastic experience: Best mobile clinic! Everyone is so nice and patient and really care about your week being. They went above and beyond to make sure they did all test necessary to figure out why I was sick! I will defiantly be using them again!

Fantastic experience: Friendly staff!!

Fantastic experience: Wonderful and easy service, better people. Everyone that I had contact with were absolutely amazing and professional

Fantastic experience: Compassionate, capable. We had some technical issues on the video but we worked around it. Answered my questions and arranged a treatment plan in short order.

Fantastic experience: Krista was extremely helpful before and after my meeting with the doctor. And my doctor Erin, I only remember her first name, was extremely helpful and provided details and explanations throughout the process. Extremely friendly and helpful staff! Will definitely be using this feature in the future. Quick and Easy!

Fantastic experience: In recent years I have struggled getting to health and other appointments due to my work schedule. I had a wonderful experience with Ascend Medical and Dr. Treviño & staff today. So much more than I was expecting! I am beyond satisfied with the care I received and am looking forward to my follow-up appointment.

Fantastic experience: The PA that did the exam was very understanding, patient and explained not only what happened but possibly WHY it happened and initialized possible unforeseen issues I can/ will seek medical attention to my GP. I highly recommend and will be using this service for my children and me.