Ravenswood Chiropractic & Wellness Center
Information about Ravenswood Chiropractic & Wellness Center
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 8:30-19h
- wednesday: 14h-19h
- thursday: 8:30-19h
- friday: 8:30-14h
- saturday: 8:30-14h
We are proud to be one of Chicago's Leading Chiropractic and Healthcare Professionals, Ravenswood Chiropractic & Wellness Center is dedicated to patient-centered treatments designed to treat you holistically. Conveniently located in Andersonville - we offer chiropractic care, physical therapy, acupuncture, massage therapy and functional medicine.
Our comment from Nutrifinder.net about Ravenswood Chiropractic & Wellness Center:
Welcome to Ravenswood Chiropractic & Wellness Center, where our team is dedicated to your holistic health and well-being. Our practice is renowned for its exceptional staff who genuinely listen to your needs. Led by Dr. Renn, our professional team including Stephanie, June, and Danny, offers a comprehensive approach that combines chiropractic adjustments, physical therapy, and massage therapy, creating a personalized treatment plan tailored for you.
Our patients often rave about their positive experiences:
- "Amazing staff, that actually listen to your needs."
- "Dr. Renn is efficient, kind, and truly advises a holistic plan that isn’t just basic chiropractic care but rooted in physical therapy."
- "I've been coming here for years - they have done wonders for my body and are such a nice, caring, and attentive team."
- "The staff is top notch, here to help! Their focus is to get you to 100% no matter what the area of concern is."
- "Dr. Renn and his team are really committed to your recovery and narrowing down on what works and what doesn't."
Patients appreciate that we are honest and transparent about treatment plans, focusing on long-term health rather than quick fixes. Our multi-disciplinary approach includes various therapies such as acupuncture and laser treatments, all designed to address your health issues effectively. We are also known for our warm and welcoming atmosphere, making each visit comfortable and inviting.
While we strive for excellence, we acknowledge that communication regarding insurance coverage has been a concern for some patients. We are committed to improving and ensuring clarity in our communication. Your health and satisfaction are our top priorities.
Join our community at Ravenswood Chiropractic & Wellness Center and discover how we can assist you on your journey to better health!
Ravenswood Chiropractic & Wellness Center: Reviews
Fantastic experience: Amazing staff, that actually listen to your needs. Stephanie, June, Danny, and Dr. Renn are a dream team for anyone experiencing back or neck issues.The only people I trust!
Fantastic experience: This is an honest and capable practice that has been truly beneficial for me and provided a near complete recovery in 10 weeks with hope to maintain a pain free future with simple maintenance and attention to the arthritis and stenosis that caused me pain for over a year. Dr. Renn is efficient, kind, and truly advises a holistic plan that isn’t just basic chiropractic care but rooted in physical therapy. Highly recommend this practice and their staff is an added plus of caring people.
Fantastic experience: I've been seeing Dr. Renn for well over a decade. I initially sought his help for chronic lower back pain stemming from a herniated disc. While other doctors suggested surgery, Dr. Renn's treatments got me back on my feet without having to go under the knife. He's currently treating me for a rotator cuff tear, and I'm confident he'll help me avoid surgery again. Dr. Renn truly cares about his patients' health, not just his pocketbook. I've felt many other chiropractors push unneeded treatments, but Dr. Renn takes the time to explain the source of my pain and details the treatment process. He does a lot more than general chiropractic care; I've had good results with his laser and shockwave therapy. Plus, the front desk crew are awesome!
Fantastic experience: I've been meaning to write a review for a while - I used to go to Ravenswood Chiropractic and loved my experience! I came in thinking I just needed a good office where I could get my typical monthly adjustments - but when I told Dr. Renn about the pain I was experiencing, he assured me that there was more we could do to address the root causes. I really appreciated his care and concern! I had regular adjustments, physical therapy sessions, and massages at the office for a while, and felt a big improvement in my level of pain. The entire staff was so nice, so friendly, I loved seeing them and chatting whenever I came in. I ultimately ended up having to switch providers for insurance reasons, but was sad to leave Ravenswood Chiropractic, and think of the wonderful team there frequently. Would highly recommend!
Fantastic experience: The team at Ravenswood Chiropractic is beyond fabulous. From the staff at the front desk - big kudos to Danny who’s always been very helpful - to the Dr Renn himself, they take the time to really understand your issues and talk through the various options to get better. Never once did I feel pressured into any of the treatments, and always felt comfortable during my time there. I highly recommend the team at Ravenswood and will certainly be seeing them again in the future.
Fantastic experience: Dropped in for chiro work and discovered all kinds of pain fighting procedures. Laser treatment to my sore feet stopped chronic pain in my arch the same day. A problem I had for over a year and many new shoes and inserts with no relief. Total fan of laser procedure!
Fantastic experience: I love Dr. Renn and the whole staff! They're all so kind and understanding. The PT portion has really helped my knee out a ton.
Fantastic experience: Dr. Renn is a very gifted and outstanding chiropractor who really cares enough to make sure you fully understand how to best improve your health. I highly recommend Dr.Renn!
Fantastic experience: Dr. Renn and his office staff are professional and caring. Dr.Renn listens to my concerns and came up with a personal plan to fit my specific injury. The office ‘s proficiency w scheduling issues is convenient.
Fantastic experience: Dr. Renn was the best!
Fantastic experience: Dr. Renn and his team have been fantastic to work with! I always feel great after a visit.
Fantastic experience: Dr. Renn is amazing! I rarely feel seen when I’m getting holistic care and I was so grateful to get the help I needed! I’m looking forward to going back!
Fantastic experience: I saw Dr Ren for plantar fascistis and physical therapy along with the class IV laser therapy. It worked wonders!
Fantastic experience: I was skeptical going to a chiropractor but Dr. Renn listened to my reservations and assured me and I felt confident knowing I made the right decision to see Dr Renn...the staff is friendly and attends to your needs...I highly recommend Dr Renn...thank you .I feel grea
Fantastic experience: Amazing staff and helped me heal from an injury in half the time
Fantastic experience: Before finding Dr. Renn, I visited a different chiropractor...that was a mistake. Dr. Renn differs from other chiropractors because he does not simply adjust his patients, but he incorporates core-building, stretching and other modalities in the healing process. I highly recommend him. I highly recommend him and Ravenswood Chiropractic & Wellness Center.
Fantastic experience: Dr. Renn and the team are really committed to your recovery and narrowing down on what works and what doesn't. I love that the treatment can be held completely on-site (chiropractor, PT, stim, shockwave, laser, massages). Great portal to schedule appointments easily, and the staff is the best!
Fantastic experience: Best Chiropractor office I've been to! Friendly staff.
Fantastic experience: My go to chiro. Spends time listening and answering questions. Adjustments are great. I have been going for several years when things flare up.
Fantastic experience: Honestly one of the BEST in Ravenswood!!! Not only is the environment clean, organized and the Doc is thorough - the staff is pleasant and makes you feel WELCOMED! Dr Renn and his staff are basically AWESOME !
Fantastic experience: Coming here has done wonders for my body and lifestyle. I no longer have the lingering pain in my shoulder that I thought would never leave. My core strength has improved and I'm able to better manage my physically active job. Dr. Renn and the entire staff are kind, professional and great at what they do. I appreciate that at home maintenance is the goal and not just a revolving cycle of office visits. Highly recommended.
Fantastic experience: Really great team and efficient appointment. I went there with minimal ability to bend my back and after two weeks of adjustments and plan application, i was back to normal
Fantastic experience: Dr Renn and the whole team in Ravenswood Chiropractic are excellent! Treatment and care are personal and individualized. They work to get your issue addressed thoroughly but also without requiring undue appointments and expense. I’ve had great results working with them and would gladly return in the future if I needed.
Fantastic experience: I cannot say enough good things about this chiropractic office. Rather than giving me an adjustment every week and sending me on my way, Dr. Renn and his team formulated a treatment plan to ensure I would get better and stay better. The staff are just the nicest people who genuinely care about your well-being. I now feel better and have the tools I need to fix any future pain or discomfort!
Fantastic experience: Excellent wholistic approach to medicine. Listens intently to issues and collaborates on a strategy to solve your health needs. Also, always on time.
Fantastic experience: The whole team was wonderful! They made everything a breeze, from my initial appointment, to scheduling, all the way through my recovery. I received high quality treatment, and I can't thank them enough for helping me feel better. I highly recommend Dr. Renn and his staff.
Fantastic experience: Dr. Renn is legit. I've been dealing with chronic pain and his methods and treatment options have put me on a path of healing that's trending in the right direction. I'd recommend this Chiro practice to anyone.
Fantastic experience: I had long-term pain in shoulder and hip from an old car accident. I really appreciated coming here and having access to so many different types of therapy in one place. In just a few months, I feel great and know I have long-term support if I need it. Plus, everyone on the staff was super friendly. Highly recommend!
Fantastic experience: After months of off and on lower back pain, I decided to give Ravenswood Chiropractic a try - noting they offer chiro care, as well as physical therapy and other therapy treatments. After a couple of months, Dr. Renn has been able to help not just treat the symptoms, but truly seek to understand the root cause of the pain and creating a treatment plan based upon. My back pain is much better and my back and core, stronger. I'm grateful for the care (and patience) from Dr. Renn and staff and highly recommend Ravenswood Chiropractic & Wellness Center!
Fantastic experience: Dr. Renn and his staff are friendly and caring people. The recommended treatments have been so amazing! I The pain vanishes like magic with Shockwave Therapy and Laser Therapy. The physical therapy is strengthening my shoulders and arms. I highly recommend Dr. Renn and staff at Ravenswood Chiropractic and Wellness Center!
Fantastic experience: I hobbled in on a cane and walked out nearly pain free. Dr. RENN knows his stuff Nice staff but camera shy!
Fantastic experience: I went to this place because of a lower back pain. The staff is very very kind, professional and they’re always helping out with everything. My lower back pain disappeared and I’m feeling very well since then. They have a complete center with all the services and tools, so, I really recommend this place a 100%. Thank you.
Fantastic experience: Dr. Renn is yery knowledgeable, as is the staff. Very friendly and attentive.
Fantastic experience: Great knowledge, friendly staff that all worked together to fix my issue. 100% would recommend
Fantastic experience: Great and friendly staff! Dr. Todd Renn is awesome and took his time with understanding my concerns and creating a great treatment plan for me.
Fantastic experience: All around great experience. For someone fragrance sensitive this is the only place I can find I'm able to get a massage and chiropractor treatment. Their treatment is high quality and brings much needed relief.
Fantastic experience: Dr. Renn is always so helpful and knowledgeable. I’ve been going to Ravenswood Chiropractic for a long time and feel like I am a welcome member of their community.
Fantastic experience: Great therapeutic treatment. Alleviated hip pain immediately
Negative experience: not helpful
Fantastic experience: Got an alignment, and orthotics.
Fantastic experience: Just a handful of visits and I’m already feeling much better. Everyone is super knowledgeable, patient-friendly, and great at what they do.
Fantastic experience: Simply the best!
Fantastic experience: Dr. Renn and his team know what they are doing. I was referred to them for a chronic back problem. They created a holistic program for me that included chiropractic, physical therapy, and massage — and it worked! (I should have gone to them sooner.)
Fantastic experience: What an amazing office and Chiropractic work if I've ever seen. The Cure the staff the doctors all of them, are just phenomenal have helped me through the years many years now. I recommend this office highly and it's what keeps me on my feet from my long days at work.
Fantastic experience: Great Chiropractor
Fantastic experience: I came in for a couple of frozen shoulders that were locked pretty tight. Among adjustments, TENS, massage therapy, and home exercises, I've made about 30% progress towards normal function in just a month, and now believe that there is a path towards regaining most, if not all, of my former functionality. Every single person working here has been pleasant to deal with and seem to genuinely care about recovery. Scheduling is easy and flexible. The facility is extremely clean. What's more is that every single time I've been here, I see employees willing to jump in and help where needed, and the doctors aren't elitist about jumping in to help do scheduling, adjusting electrodes on patients when therapists/admins are busy with other tasks, and checking in with other patients who aren't theirs during treatment cycles. It feels like a cooperative working environment, and that helps to put me in a more relaxed state of mind.
Fantastic experience: I moved to the area a few months ago and was hoping to find a chiropractor that I could trust for my tension headaches and for adjustments during my pregnancy. I am SO glad I found Ravenswood Chiropractic. My chiropractor is very holistic and every visit asks about my sleep, nutrition, exercise and works with me to find solutions to any aches and pains I experience during pregnancy. He listens well and gives guidance on stretches I can do at home to reduce the number of headaches I get. I always feel amazing after adjustments and that he truly cares. Highly recommend for pregnant mothers to help ease the pains of pregnancy and get baby into a favorable position for birth. (It can make birth shorter and easier!!) They are Webster certified- so they know what they are doing!!
Fantastic experience: They take care in addressing individual needs and making a specialized action plan.
Fantastic experience: Dr. Renn, Dr. D., Iesha, and the rest of the team have taken excellent care of me. They are thorough and great at explaining everything and I know I am in great hands.
Fantastic experience: I've been to many chiropractors but none have ever given me things I can do between appointments. I appreciate this about Dr DeFabio!
Fantastic experience: I booked a massage here and was very pleased with it. The place is clean, professional and friendly. I now go in for chiropractic treatments. I'm always seen on time and my comfort is cared for.
Fantastic experience: I have been to many chiropractors over the years, and I have to say Ravenswood Chiropractic is one of the best. Their knowledge and skill is excellent but also just the kindness and warmth means so much, I would recommend them to anyone because a good chiropractor can be hard to find, and I am very happy to have found such wonderful ones.
Fantastic experience: The entire staff at Ravenswood Chiropractic are so welcoming, knowledgeable and absolutely wonderful! Thank you all very much!
Fantastic experience: Great experience, I thought I’d never use my arm again and was functioning in a few weeks.
Fantastic experience: Dr DiFabio, Iesha, Eric & the entire team here are absolutely fantastic. Ravenswood Chiropractic & Wellness also has on site acupuncture, massage therapy & physical therapy. If your chiropractor isn’t giving stretches & exercises to do, then come here & notice the difference & improvements! Highly recommended!
Fantastic experience: Been coming here for over 10 years. It's my one-stop shop for having many of my needs taken care of, including custom orthotics, PT, and massage!
Fantastic experience: Dr. Renn and his team take a holistic approach to health care. Adjust my ehts, physical therapy, message, modality treatments, massage, acupuncture, and nutritional consulting. I highly recommend Ravenswood Chiopactric Care.
Fantastic experience: I really like this office. It's one of the best Chiropractic offices I have ever seen because of the wide array of services and treatments. The care is thorough and well communicated. Dr. Renn is excellent and I highly recommend him and his office.
Fantastic experience: Great experience over 3 years and multiple pain issues. This is not your average chiropractic office. It’s a full wraparound support for pain. Dr Rena is fantastic and cares deeply about his patients.
Fantastic experience: Awesome personal service and staff is so professional. I’ll refer to friends and family
Fantastic experience: Dr. D is the best! I’ve been going here off and on for various reasons for a few years. Recently had some Gym-related injuries and they squeezed me in on short notice to do an assessment and were able to diagnose me and put together a great treatment plan for me.
Fantastic experience: This place is finally healing me of an recurring disc injury! The whole staff is wonderful. The best thing is they have physical therapy, great quality chiro, and other mediums all in one place. This is the third time in 3 years I've thrown a disc and the only time I've gotten this far in my healing, and had such a wonderful level of full service care. I recommend!
Fantastic experience: I was patient of Dr. CJ DeFabio spring/summer 2021. He provided wonderful care and provided much relief with a hip issue. Dr. DeFabio recently checked in with me and I informed Him I had relocated to Texas. He was very quick to provide a list of providers in my area for care. You do t see this level of service often these days and it is very much appreciated!
Fantastic experience: Dr Renn has been working with me or on my behalf for nearly 2 years and I can’t praise him too much. His intuitive approach is very unusual and I completely trust him and his judgment. It’s possible that he never gives up. His staff are also friendly, thoughtful, and kind and I feel very well cared for in this clinic.
Fantastic experience: The team at RCWC is knowledgeable, attentive, proactive and caring. Dr. Renn's health bulletins informative and a bonus. I especially enjoy Iesha, who I spend most of my time with. She will definitely push you when you need it, but never too much and always know when it's time to dial it back. Repeatedly offering tips and insight, she is encouraging, reassuring and comforting. My experience of the office overall is 5 ⭐.
Fantastic experience: Dr cracked my back like a bag of chips. It was wonderful
Fantastic experience: I came to the office with a lot of back pain and during the exam with Dr. Renn, he was able to connect my symptoms to long term issues that no other chiropractor had looked into before. He provided clear explanations for my symptoms and set a thorough plan of treatment. I haven’t felt this well in a while. The whole staff is very welcoming and professional. Totally recommend it!
Fantastic experience: The staff is top notch, here to help! Their focus is to get you to 100% no matter what the area of concern is, physically or financially. I highly recommend this practice!
Fantastic experience: The BEST chiropractic, massage, and acupuncture experience In town. Cannot speak highly enough of the holistic and wonderful experience. Helped me through a horrible accident - restored my health and Improved my life.
Fantastic experience: Dr. Renn and Dr D. are both extremely knowledgeable, helpful, kind and really care about their patients. They want you to feel your best. I’ve been experiencing awful TMJ pain for a year. When I first came to Dr Renn the level of pain I was experiencing was at a level 8, I essentially couldn’t function. Dr Renn provided a full assessment and rendered therapy upon my first visit. Treatments consisted of trigger point , myofascial release along with neck and back adjustments and with this method my physical pain started to decline! I started to feel “normal”. Dr Renn is extremely compassionate and listened to me. Along with adjustments I also had stem therapy and physical therapy with Ayesha which took me to the next level of pain relief. The front desk staff at Ravenswood Chiropractic and Wellness are also unmatched. They are extremely accommodating and ensure to work around my busy schedule ! I’m so grateful to Dr Renn, Dr D, Ayesha , and staff. I highly recommend Ravenswood chiropractic and Wellness !
Fantastic experience: What a relaxing place! The massage with Carlos was amazing, almost made me fell asleep! Would definitely come back here again :)
Fantastic experience: I’ve been here twice and each massage I’ve had was phenomenal. Each massage therapist was very nice and professional as well as the front desk staff. Highly recommended:)
Fantastic experience: Amazing. Have had debilitating back and shoulder pain. Alex is an incredible massage therapist and seriously has gotten rid of huge knots and prevented tension headaches. I seriously did not know what to do about my back and neck pain before getting services from this business. Thank you!
Fantastic experience: Stephanie is always so help and is a Laser Wizard!!!! 10 out of 10!!
Fantastic experience: Love the personnel and quality of their work! Feeling much better already. Thank you, Dr. DiFabio and everyone at the office!
Fantastic experience: The staff is top notch!! I have had significant improvement in my mobility and personal health.
Fantastic experience: Fantastic friendly staff with Drs Renn and DeFabio leading the charge for arguably Chicago’s best Wellness practice. Simply brilliant. Top notch for all your sporting or other injuries, muscular and skeletal
Fantastic experience: Best chiropractor!! Ravenswood Chiropractic not only has the typical chiropractic care but also physical, massage, acupuncture, everything! All in one place! Dr. Renn and all his staff are exceptional and I have finally found the care I needed at Ravenswood. From the rejuvenation I feel from the treatment to the friendly faces at the front desk, my visits are the highlight of my week! I cannot recommend Ravenswood Chiropractic more highly!
Fantastic experience: The staff is super friendly, and the doctors and therapists have greatly improved my neck and shoulder pain in just a matter of weeks.
Fantastic experience: I’ve been going to Ravenswood Chiropractic for years - they have done wonders for my body and are such a nice, caring, and attentive team
Fantastic experience: They take care of every little detail and make me feel supported and that I’ll receive all the care I need and nothing extraneous added. That’s important for me when engaging with alternative modalities. I’m seeing them for a pinched nerve in my neck, which has led to considerable sleeping upset and tingling and weakness in my left (dominant) arm. Their approach is thoughtful, gentle, and effective. I appreciate all the bedside manner and empathy I get from Dr Dee and all of the other staff and practitioners I’ve dealt with there.
Fantastic experience: Do yourself a favor and take the trip to this establishment! Ive been going here for almost a year and I’ve got to say: every single person is really great. Everyone is welcoming and friendly. The ambiance is actually what attracted us to here. It wasn’t too flashy or sketchy. This place is cozy like a fire place. Yes, it seems they are focused on what really matters: your health. They aren’t caught up on some ego trip over how smart or successful they are which I’ve experienced at other locations.They just want to help you feel better! My favorite thing about this place is that they don’t leave you high and dry with fast paced jargon. They take the time to break down abstract thoughts so you can really understand what you’re going through. They’ll disclose/break down your treatment and there aren’t any tacky sales gimmicks they are hounding you about. They aren’t pushy and they value your time. You won’t have to wait forever to see a doctor for a simple check up you paid an outrageous amount for that they never disclosed the price of (which I’ve experienced!). I’ve never once heard any of them tell me that I need a costly MRI scan immediately or mention surgery like I’ve experienced in other places. Yes, they are truly invested in what’s best for you and they care about helping people over taking advantage of them in order to make more money. They even have fundraisers to help people in need! Warms my heart!! Sorry about the very lengthy geminian review ☺️ Haha. (Well a cusp technically ;) ) hope this doesn’t make it awkward haha. I always leave feeling better! With love, Ellie
Fantastic experience: Alex does great massages! Listens to what the problem is and tries his best to hey to the root og the problem. Iesha is amazing at physical therapy, she's helping me get through some old wrestling injuries
Fantastic experience: I can't say enough good things about Ravenswood Chiro. The entire staff is wonderful, and so friendly. Dr.D and Iesha really take the time to listen and problem solve, and they are kind and empathetic caregivers. I feel this is really hard to find in today's healthcare climate. Highly recommend!
Fantastic experience: Great Staff, Great Experience!
Fantastic experience: Carlos is an amazing massage therapist! You can tell he has years of experience!
Fantastic experience: Great office for chiropractic, massage, PT and acupuncture as well as general wellness services! Dr. Renn is very knowledgeable and accommodating.
Fantastic experience: I'm a new patient here and service has been very consistent and caring. Team members seem to enjoy being there and are very polite and professional. Most importantly - I've received treatment from Dr. Renn and Dr. DeFabio - both are consistent whomever is treating me. Great bedside manner and friendly. This practice was a great find for me.
Fantastic experience: This is my favorite place to go for chiropractic treatment, as well as personal training, acupuncture, and massage. The entire staff is caring and talented- I avoid going anywhere else for these services. My first back injury occurred in 2018, and I've been coming here ever since. I've worked with a few different massage therapists, PTs, and acupuncturists, but everyone has always been phenomenal at taking care of me and listening to my questions and concerns.
Fantastic experience: The folks at ravenswood chiropractic are not only really, really good, but they take a physiotherapy-informed approach that's focused on long term healing and giving you the tools to self-manage your chronic issues. A+, would recommend to anyone who needs chiropracting or massage.
Fantastic experience: Awesome full service facility!
Fantastic experience: I rated Dr Renn and his staff a couple of years ago, but I didn’t write anything at that time. The 5 stars still holds up! Right now I have an annoying case of tennis elbow and he and his team are helping me through it. Dr Renn’s expertise goes beyond just adjustments (he does that too); he and his staff are all about holistic health. My current situation doesn’t involve chiropractic adjustments…but massage, acupuncture, ultrasound, and physical therapy are part of my plan…and I’m on track for a quick recovery…thanks to everyone at Ravenswood Chiropractic & Wellness Center
Fantastic experience: My first time here and already feeling better.
Fantastic experience: I am a huge fan of Ravenswood Chiropractic and Wellness. I've had tremendous, meaningful progress over the last 24 months and moved from treatment to wellness/ maintenance to ensure I don't regress. The front desk staff are great and caring and are supportive of your individual progress. The chiros, physical therapist and massage therapists are all knowledgeable and skilled at what they do. I trust them to help me on my journey. I highly recommend stopping by to improve your health.
Fantastic experience: Always awesome service! Great people who care.
Fantastic experience: Dr. Renn is very sweet. The practice is growing and expanding into quite an impressive business. I went their originally because I got super FAT from a thyroid problem and wanted a large man to crack my back. I've slimmed down, but I'm staying with this place. It's organized. It has everything from PT to a roller table, massage, trigger point massage, electrical stim. Hot tea, water cooler, television. I'd be happy to just move in and live there. He's likely going to send you for x-rays, which is smart. Do it. We learned a bunch from the x-ray. He's learning about hypermobility and Ehlers-Danlos Syndrome, but he is not an EDS physio. If you have EDS, you're not supposed to ever have your neck twisted by a chiro. Dr. Brander downtown is a real EDS pain and rehab doc for you. If you have hypermobility and the money to spend. I do not.
Fantastic experience: I can't say enough about the chiropractic help I've had from Doctor Renn. Family-owned business with a great approach at healing the person that they're treating. Doctor Renn goes above and beyond to help his patients. Very highly recommended
Fantastic experience: Dr. Renn is knowledgeable and has helped me with various ailments over a few years. Everyone working there seem genuine and caring for a good outcome.
Negative experience: They lie to us about the coverage of our insurance . C’mon I work in a clinic and you guys can contact insurance for any future bills or whatever the client needs to know . At second visit , they told us that insurance will not cover what they said before and we had to pay for . Very unprofessional !!! Not going there , I know other chiropractors places that are better but little fatter locations for us .
Hi Fernando, I’m sorry to hear of your experience in our office and I want to thank you for letting me know about it. It seems we did not fully inform you of the potential for a non-covered service and I sincerely apologize for that error. Please understand we would never intentionally lie to a patient and since we failed in our communication to you please allow me to make it right for you. Your health and satisfaction are our top priority. Typically, After a patient’s first visit (an exam to determine the diagnosis) we verify insurance benefits (if provided) then match the insurance benefits (what the insurance will pay for) to the recommended treatment plan (services recommended to get you better). This way we are able to fully inform patients what is covered and not covered. Patients can elect which services they would like and we review available options for non-covered services. Patient can then make an informed decision based on that information. Again – I’m very sorry that it did not happen this way for you and I would very much like an opportunity to make this right for you. Please either call me or my office manager Ellen at 773.878.7330. We will also try to reach you as well. Thanks taking the time to review us & hope we can correct this situation for you.
Fantastic experience: He Rocks the North Side and is my Chiropractor =) Love you Doc!
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