Spa 400
 
                                            Information about Spa 400
14221, Depew
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-18h
- saturday: 9h-16h
The stresses of everyday life can certainly impact your health and well-being. Spa400 offers a complete range of therapeutic and anti-aging services designed to calm, relax and rejuvenate both body and soul. We want to help you look and feel your very best. Take the next step with us... Call 716.631.1516. We are located in the heart of Williamsville Buffalo, NY
Our comment from Nutrifinder.net about Spa 400:
Welcome to Spa 400, where relaxation and top-notch service meet in a serene environment. Our dedicated team of therapists is highly trained and committed to providing you with exceptional treatments that cater to your individual needs.
Many clients have praised our therapists, highlighting their professionalism and skill. For example:
- 'Lynn was wonderful and very knowledgeable.'
- 'Nick hot all the right spots! My mucked felt relaxed.'
- 'Sarah is such a good therapist. She really gets into all the knots in my shoulders and neck.'
- 'Colleen is amazing and very professional.'
- 'Luda gives excellent facials. Everyone should book a facial with her.'
Guests have also noted our welcoming atmosphere, with friendly staff and clean facilities. Reviews mention:
- 'Everyone is super nice and super clean and helpful.'
- 'The environment was calming and clean. Smelled great!'
- 'Great staff. Friendly. Procedures well explained. Respectful.'
However, we recognize that there are areas for improvement. Some clients have expressed slight concerns regarding appointment scheduling and session lengths, indicating a need for more communication about therapy timings.
At Spa 400, we value your feedback and are continuously looking for ways to enhance your experience. We invite you to discover the relaxation and rejuvenation we offer. Whether you're seeking a soothing massage, a refreshing facial, or specialized treatments, Spa 400 is the perfect destination for your self-care needs.
Spa 400: Reviews
Fantastic experience: Lynn was wonderful and very knowledgeable.
Fantastic experience: Nick hot all the right spots! My mucked felt relaxed. Thank you very much!
Hi Janet! We are so happy you had a great and relaxing massage with Nick. Thank you for taking the time to leave us a 5-star review, and we look forward to seeing you at Spa400 again soon.
Fantastic experience: Amazing!! Absolutely loved it! So relaxing and helpful and just lovely! Highly recommend!!
Hi Denise! We are so happy to hear that you had an amazing experience. Thank you for taking the time to leave us a 5-star review. We look forward to seeing you again soon.
Fantastic experience: Fantastic facial!
Hi Kristy! We are so happy to hear that your facial was fantastic! Thank you for leaving us a 5-star review. We look forward to seeing you at the spa again soon.
Fantastic experience: Sarah is such a good therapist. She really gets into all the knots in my shoulders and neck.
Hi Kathleen! We are happy to hear that you had a great experience with Sarah - we think she is pretty great too! Thank you for taking the time to leave us a 5-star review. We look forward to seeing you at Spa400 again soon!
Fantastic experience: Everyone is super nice and super clean and helpful.
Hi Kelsey! We appreciate you taking the time to leave us a 5-star review. We are so glad you had a great experience with us, and we look forward to seeing you at the spa again soon.
Fantastic experience: Great staff. Friendly. Procedures well explained. Respectful. Check out a breeze.
Hi Daniel! We are so happy to hear that you had a 5-star experience with us! Thank you for taking the time to leave us a review. We look forward to seeing you again seeing at the Spa again soon.
Fantastic experience: colleen is amazing and very professional. always great results
Hi Jennifer! We think Colleen is amazing too! We're so happy to hear that you are having great results! Thank you for leaving us a 5-star review. We appreciate you and look forward to seeing you at the spa again soon!
Fantastic experience: Lifesaving hour! Thank you so much! See in March!
Hi April! We are happy it helped. Thank you for taking the time to leave us a 5-star review. We appreciate your business and we'll see you again soon!
Fantastic experience: Nick is always professional and gives a wonderful massage.
Hi Susan! We are so happy to hear that you enjoyed your massage with Nick. We think he's pretty great too! Thank you for taking the time to leave us a 5-star review. We appreciate your business and look forward to seeing at Spa400 in Williamsville again soon!
Fantastic experience: Booking an appointment is very easy & Sara is a fantastic masseuse! They do a thorough and smooth job from check in to check out, highly suggest!
Thanks Nate! We are so happy to hear that you had a great experience with us. We appreciate your business and taking the time to leave us a 5-Star review.
Positive experience: I enjoyed the massage that I had. I had a massage years ago with the hot towels but they were put on all the limbs and covered up after each limb was massaged. Was disappointed that it was only back and feet.
Hi Susan. Thank you for your review. We are so glad that you enjoyed your massage and appreciate you taking the time for some constructive feedback on our Signature Massage regarding the hot towels. We are always looking for ways to improve on our services.
Fantastic experience: My facial was great and so was Ludmilla! I highly recommend spa 400 to everyone! I'll be back!!!
Thank you for your 5-Star review! We appreciate you taking the time and we are so happy that you had a great massage with Alyssa. We hope to see you again soon!
Positive experience: It was good
Fantastic experience: Very professional, great job
Hi John! Thank you so much for taking the time to leave us 5-Stars! We are happy to hear that you enjoyed your treatment. We look forward to seeing you seeing soon.
Fantastic experience: The Best I Highly recommend
Hi Becky! Thank you so much for your 5-star review! We look forward to seeing you again soon.
Fantastic experience: Everything was smooth. Very nice massage. Great technician. I’ll be back
Hi Paul! Thank you for taking the time to leave us a 5-star review! We are happy to hear that your experience with us was smooth and that you had a nice massage. We look forward to seeing at again soon!
Fantastic experience: I have seen Colleen twice now for Botox injections and she is the best! She is sweet, knowledgeable, and efficient. She made me feel very comfortable and I LOVE my results! Reception was also very nice and friendly.
Hi Victoria! We are so happy that you are enjoying your services with Colleen. She really is so professional, knowledgeable and experienced with Aesthetic Injections, laser, PRP and more! Thank you so much for the 5 stars and the amazing review!
Fantastic experience: Luda gives excellent facials. Everyone should book a facial with her. Highly recommended
Thank you, Deborah, for your amazing 5-star review! We are so happy that you enjoyed your facial with Luda - she is excellent at what she does. We look forward to seeing you at the spa again soon!
Fantastic experience: Amazing experience every time! I love Colleen !!
Thank you, Samantha, we appreciate you taking the time to leave us a review. So happy to hear that your experience with Colleen, our Aesthetics Nurse, was amazing. We look forward to seeing you at Spa400 again soon!
Fantastic experience: Very nice experience. Was warmly greeted and taken care of promptly at reception desk. After completing the paperwork, it was only a couple of minutes until I was called into the massage room. Alyssa did an outstanding job on my back massage: very soothing and relaxing. Her friendliness and warm personality were an asset that just made a complete package. I will definitely recommend the spa to others.
Hi Priscilla! Thank you for the 5-Stars and beautiful review! We are so happy that you enjoyed your experience with us, and that your massage with Alyssa was outstanding. We always appreciate referrals, and we look forward to seeing you at Spa400 in Williamsville again soon!
Fantastic experience: Luda is the best! She gives the best facials!
Thank you, Sharon, for the 5-Stars and awesome review! We appreciate you taking the time to leave us a review on your spa service with us. Our esthetician, Luda is pretty amazing! We look forward to seeing you again soon.
Fantastic experience: Alyssa is amazingly astute!
Hi Meg! Thank you for your 5-stars and review. We appreciate you taking the time do rate us, and we are so happy you enjoyed your session with Alyssa - we think she an amazing LMT!
Fantastic experience: Amazing
Thank you, Cara, for the 5-Star review! We appreciate it and look forward to seeing you again soon.
Fantastic experience: Karen is amazing! Prices went up for the services and that is disappointing.
Hi Michelle! Thank you for taking the time to leave us a review and for the 5-stars. We are so happy you enjoyed your spa service with Karen. She is pretty awesome! While we share your disappointment with price increases, we have not raised our prices in many years - it was time. Our prices currently reflect a competitive comparison to other med-spa's in Buffalo, NY offering similar services. We do hope you understand. Be sure to regularly check our website for our monthly specials. We offer amazing promos, deals and savings on our top services! Visit us online: https://spa400.com/
Fantastic experience: So nice! Everyone is professional and very nice.
Thank you for the 5-Stars Dawn. We really do appreciate it!
Fantastic experience: My full massage today with Nick was excellent
Hi Mary Anne! We are so happy to hear that you enjoy your massages with us! We appreciate you taking the time for your 5-Star review!
Fantastic experience: Had a very relaxing time. It even lowered my blood pressure REALLY
Terry, we are so happy that you had a very relaxing time with such positive results on your BP! Thank you so much for taking the time to leave us a 5-Star review. We appreciate it and look forward to seeing again at the spa soon!
Fantastic experience: All was great.... Andrea gave a wonderful facial....
Hi Sebastian! Thank you so much for your 5-Star review and comments. We are so happy that you enjoyed your facial with Andrea, and we look forward to seeing you at the spa again soon!
Fantastic experience: Great Spa Place to relax
Hi Nester! Thank you so much for taking the time to leave a 5-Star review. We appreciate it and are so happy to be that great place for you to relax at!
Fantastic experience: Nick is an exceptional massage therapist—highly professional and attentive to individual needs. Each session is truly relaxing, and I always leave feeling rejuvenated. The atmosphere at Spy 400 is both spotless and calming, making for a perfect escape. Highly recommend!
Thank you for your 5-star review Julie! We appreciate your comments on both our facility and our providers. Nick truly is our BEST kept secret! We look forward to seeing you again soon!
Fantastic experience: Once angain, annick did not disappoint, master of his craft…Spa 400: excellent care, knowledgeable and processional Massage Therapists…I received medical massage services…Extremely helpful and healing; thier helping to get my back/spine and neck on track and looking forward to getting more mobility!! All therapists have there different styles…All depends on your preferences…All Fabulous
Hi Maria, thank you so much for your amazing 5-star review! We are so glad you are getting back on track, and massage certainly helps with that. We look forward to seeing you again soon!
Fantastic experience: Love Sam, she definitely makes you feel a million when done
Thanks Jessenia, for your 5-stars and for your amazing comments on your massage with Sam! We appreciate you and look forward to seeing you at the spa again soon.
Fantastic experience: Great massage. Thanks 'Samantha'!
Hi Lance! We appreciate you taking the time to leave us a 5-star review. We are so happy to hear that you had a great massage, and hope to see you at the spa again soon.
Fantastic experience: Sam is amazing!! Always a great message.
Hi Elizabeth! Thank you for taking the time to leaving us a 5-star review, and for feedback on Sam - we think she is an amazing Massage Therapist too! We look forward to seeing you seeing at the spa again soon.
Fantastic experience: The reflexology session was refreshing and relaxing.
Hi Les! Thank you so much for your 5-Star review! We are thrilled to hear that you enjoyed your Reflexology session. We hope to see you at the spa again soon!
Fantastic experience: Absolutely love this place! Clean, friendly and professional.
Hi Tracie! We appreciate you taking the time to leave us a 5-Star review, thank you! We look forward to seeing you again at the spa.
Fantastic experience: Nothing but complements for massage by Sara!
Thank you so much John for leaving us 5-stars! We appreciate you taking the time to do so.
Fantastic experience: I love how natural my cheek bones look! I was very nervous as I have never had filler before but Colleen takes her time to make you look like the best version of yourself, not false at all, she is an artist. I feel lifted and more youthful. She is highly recommended.
Hi Samantha! We are so excited that you are loving your Dermal Filler results - Colleen is amazing at what she does! Thank you for taking the time to leave us a 5-Star review!
Fantastic experience: I received a deep tissue massage. My whole body feels so much better!!!! I had a fantastic experience.
Hi Kristen! Thank you so much for taking the time to leave us a 5-star review! We are so happy to hear that you enjoyed your deep tissue massage and hope to see you at the spa again soon!
Fantastic experience: My second session with Colleen and just as amazing as the first. Highly recommend!
Hi Jennifer! We are so glad you had a great experience with Colleen. Thank you for taking the time to leave us a review and for the 5-Stars. We look forward to seeing you at the spa again soon.
Fantastic experience: Deep tissue massage was perfect.
Hi Suzette! We are so glad you enjoyed your Deep Tissue Massage. It's one of our FAVE treatments! Thank you for taking the time to leave us a review. We appreciate your business.
Fantastic experience: Excellent and relaxing love to go to my facial, with Luda looking forward to my next appointment
Hi Maria Teresa! Thank you for taking the time to leave us a review and for the 5-Stars! We appreciate your business, and we are so happy that you enjoyed your facial with Luda. She is pretty great, isn't she?!
Fantastic experience: Luda is the best!
Thank you for the 5-Stars Patricia. We appreciate you taking the time to leave us a review, and we are so happy you enjoy your Esthetic Services with Luda! We think she is the best too! We look forward to seeing you at Spa400 again soon.
Positive experience: The room needs blackout shades - too bright for a massage room
Hello Audrey. We're sorry to hear that the treatment room was not to your liking. We understand the importance of good ambience in a massage room and we apologize for falling short in this area. We will review our options on this. Thank you for providing us with the opportunity to improve our facility based on your feedback.
Fantastic experience: Alyssa always gives a good, relaxing massage. I feel much better after my massage.
We are so happy that you enjoyed your massage with Alyssa. Thank you for the 5-Star review! We appreciate you taking the time to do so. We look forward to seeing you at the spa again soon!
Fantastic experience: Ludmila was absolutely wonderful and now I’m a regular as this was my second visit. ! Professional, respectful of peace and low conversation ensuring a very relaxing experience. The quality of her work was second to none! I left feeling better than I have in years… rested , but more importantly I look amazing! I plan on telling all my friends about Spa 400 and its services, notably Ludmila.
Michelle, we are so happy to know that you had such a wonderful experience with Luda, and better yet, a great facial! Thank you so much for taking the time to give us 5-stars and for such a positive written review. We appreciate it and look forward to seeing you at the spa again soon!
Fantastic experience: I had therapeutic facial spa from Luda at Spa 400. I was very stressed when I came in, and she helped me relax, by pampering me. Luda informed me of the products and services they sell there, and didn't use any high pressure tactics to talk me into purchasing anything I didn't want to. She seems authentic, and I love her Romanian accent. I will be coming back and requesting her again.
We are so glad that you enjoyed your facial with Luda! She is pretty great, right!? Thank you for taking the time to give us 5-stars with a great review. We appreciate you and look forward to seeing you at the spa again soon!
Fantastic experience: I love the Spa 400, they're very professional, caring & understanding. The massage therapists & physical therapists are great, I have nothing but good things to say. I've been coming to them for years & will not go anywhere else my medical issues.
Thank you, Melissa, for your amazing review and the 5-Stars! We appreciate you taking the time to talk about our providers so positively as well as our services. We appreciate your support and look forward to seeing you at the spa again soon!
Fantastic experience: Kristen was excellent. My reflexology foot massage was the best.
We are so happy you enjoyed your reflexology treatment with Kristen. Thank you for leaving us a 5-Star review. We look forward to seeing you at the spa again soon!
Fantastic experience: Thankful and grateful for helping me get healthy again!!!
We are so happy to be part of your wellness journey, and we wish you continued success. We appreciate you taking the time give us some feedback and for the 5-stars. Thank you!
Fantastic experience: Sam is an awesome massage therapist
Thank you, Lorie, for taking the time to leave us 5-Stars! We really appreciate it. We think Sam is a pretty awesome massage therapist too! we look forward to seeing you at the spa again soon.
Fantastic experience: Great places with amazing providers! Colleen is quite literally the best and I will continue seeing her for my aesthetic needs forever!
Thank you Lysa for your 5-Stars and glowing review - we appreciate you taking the time! Colleen, our Aesthetics Nurse specialist really is THE BEST! We look forward to seeing at the spa again soon!
Fantastic experience: Colleen is the BEST!!!
Thank you for taking the time to leave us a 5-star review! We appreciate it! We are so glad you love Colleen. She is just the best Aesthetics Nurse and we are proud to have her! We look forward to seeing you at the spa again soon.
Fantastic experience: I'm glowing! Thanks, Ludmila!!
Who doesn't love a good glow! Thank you for leaving a 5-Star review. We appreciate it and look forward to seeing you again soon!
Positive experience: Luda was wonderful. Spa area good. Waiting area poor. Walking through Dr waiting area, not positive
Thank you for taking the time to leave us a review. We do appreciate customer feedback. We are so glad your time with Luda at the spa was wonderful and positive, and we hope to see you again.
Fantastic experience: Go to Colleen she's the best!
We think she's the best too! Thank you for taking the time to write a review and for the amazing 5-Stars! We look forward to seeing at the spa again soon!
Fantastic experience: Spa 400 is simply wonderful! I have had massages from Sara H. Long before she started working there. She listens to what is ailing me and does her magic and I leave feeling absolutely fantastic! I highly recommend going there!
Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic massage experience with Sara. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you, and we can't wait to see you at the spa again soon!
Fantastic experience: Colleen is a true master of her craft, and she is an amazing person as well. Make an appointment with her, you will be so happy you did!
Thank you very much for your kind review. We’re so glad you love Colleen; we love her too! Her experience is invaluable. We look forward to seeing you at Spa400 again soon.
Fantastic experience: Kristen is awesome. She works magic. I always feel relaxed after my reflexology session.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a wonderful reflexology session with Kristen. Your kind words serve as a great testament to the hard work and dedication of our providers. We can't wait to see you again soon!
Fantastic experience: Luda is very professional! I scheduled another facial.
Hi Judith, thank you for your feedback about your facial with Luda. Your review means a lot to us and helps spread the word about us to other customers like you! We look forward to seeing you again soon!
Fantastic experience: So many great massage therapists at Spa 400 including Katrina, Alyssa and Samantha!
Thank you so much for the 5 stars Linda! We appreciate your business and hope to see you at the spa again soon!
Fantastic experience: Was greeted with a smile. Went to see my girl Colleen for Botox. And I will never go anywhere but where she is. You are truly blessed to have her at your Spa. She is so knowledgeable when it comes to injections for Botox or filler. You are amazing Colleen
Thank you very much for your kind review of Colleen and front desk team. We passed your comments onto them, and it made their day! We’re so glad you love Colleen; we love her too! Her experience is invaluable. We look forward to seeing at the spa again soon.
Positive experience: Looking for a deep tissue massage? Nick is fantastic and I highly recommend.
Thank you so much for your positive feedback! We are so glad that you had a great experience with Nick. We look forward to seeing at the spa again soon!
Fantastic experience: Excellent!
Thank you so much for the review, Jim! We appreciate your business and hope to see you at the spa again soon!
Fantastic experience: My husband goes every 6 weeks for reflexology and a massage. So good! Thank you Lynn and Katrina.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you and your husband had a wonderful reflexology and massage experience with us. Your kind words serve as a great testament to the hard work and dedication of our providers. We can't wait to see you again soon!
Fantastic experience: It was amazing! I have never had a massage before and Sarah was awesome and so thoughtful. Can't wait for the next one.
Thank you for taking the time for leaving this great review for Sarah and for the 5-star rating - it's much appreciated! We are so happy you had a wonderful massage, and we hope to see you at the spa again soon!
Fantastic experience: Nick is an awesome massage therapist I always feel way better after a session with him.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We look forward to seeing you at the spa again soon!
Fantastic experience: All the technicians there are awesome!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We look forward to seeing you at the spa again soon!
Fantastic experience: My wife and I are always very pleased with our massage experiences at Spa 400. The staff is always courteous and helpful. If you are looking for a great experience please try Spa 400.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you and your wife had a wonderful massage experience with us. Your kind words serve as a great testament to the hard work and dedication of our providers.
Fantastic experience: Katrina was awesome!! First visit and I’ll be going back again. I wanted to start all over again when she was finished with my massage. I will let people know about Spa 400 and Katrina. Thank you
Thank you for taking the time for leaving this great review for Katrina and for the 5-star rating - it's much appreciated! We hope to see you at the spa again soon!
Fantastic experience: Ludmilla is excellent. An asset to the company. Positive and great at her job.
We think Luda is pretty great with facials and skin care too! Thank you for taking the time for such a wonderful review! We greatly appreciate the 5-Stars. We look forward to seeing you at the spa again soon!
Fantastic experience: I’ve gotten 2 massages here and 10/10 recommend. I just got one with Alyssa and she was amazing!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime you need.
Fantastic experience: My first experience...my mind went to places I didn't expect but I really enjoyed it!
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible. Thank you for taking the time to leave a 5-star review! We look forward to seeing at the spa again soon!
Fantastic experience: Excellent massage- well worth it. Sarah gives you a great targeted massage to customize it to your body. Highly recommend.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a wonderful experience with us. Your kind words serve as a great testament to the hard work and dedication of our providers.
Fantastic experience: Lynn's foot reflexology session was incredible. It was my first time but definitely not my last. It was recommended to me by a friend and described as a foot massage but not really a massage. She was right. It's hard to explain but definitely worth every penny.
Hi Benjamin! Thank you for the positive review! We are delighted to hear that you had such an unexpected and great experience. A reflexology session is really worth the benefits. We look forward to seeing again soon!
Fantastic experience: I have been in for a massage a couple of times now. Every time has been a wonderful experience and I would definitely recommend it. My massage therapist Katrina was great!
Maggie, thanks for taking the time to leave us such a great review! We work hard to deliver the best service possible, and we’re glad it showed during your visits!
Fantastic experience: Always a phenomenal experience!! Highly recommend Spa400 for a relaxing escape. Great ambiance and affordable prices.
Hi Hana, thank you for your feedback about your experience at our spa. Your review means a lot to us and helps spread the word about us to other customers like you! We look forward to seeing you again soon!
Negative experience: I don't know about regular insurance but I know for workman's comp wise I would never go back to this place they don't care about you the massage therapist was great but the rest of the place forget about it You're better off and not going at all
While we are happy to hear that the massage therapist was good, we are so sorry for the inconvenience the required Worker's Compensation Process has caused you. Unfortunately, we have had numerous issues with your insurance carrier that has had an impact on scheduling further massages under the claim. We do understand how frustrating this can be. Thank you for sharing your feedback. It is important to us. If you have any additional questions, please contact our department manager directly at 716 631-3555 x4201.
Fantastic experience: Had a great experience. Took advantage of their vitamins booster shots. Everyone was really nice and answered my questions.
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in our services.
Negative experience: I just got off the phone with front desk after trying to schedule a spa special online. Very rude personnel. I'll use my gift card and won't be back after that. I *used* to like going there.
Hi Wendy. We are very sorry that you had a negative experience with us over the phone. At Spa400, we take pride in our customer service and client satisfaction. Please call our Spa Manager at 716-631-1516 to discuss this and most importantly, to get you scheduled for your appointment.
Fantastic experience: Very relaxing. Katie told me things she had no way of knowing. 10/10 will be going back. Reki healing is wonderful.
We're really grateful and appreciate you taking the time to share your rating and thoughts with us. Glad you liked your experience with Katie for your Reiki session. We hope to see you at the spa again soon!
Fantastic experience: Luda gives a wonderful facial very relaxing. She is very meticulous about all the work she does another great treatment today
Wow! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experiences with Luda and Katie. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you, and we can't wait to see you at the spa again soon!
Fantastic experience: Great first experience with Katie for Reiki session.
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We look forward to seeing you again soon!
Fantastic experience: Nick does a wonderful job. He is very professional and very nice.
Thank you for taking the time for leaving this great review for Nick and for the 5-star rating - it's much appreciated! We hope to see you at the spa again soon!
Fantastic experience: Luda is the best. My skin always looks great. She tailors your treatment to your needs. Nice rooms and beds.
Thank you for your amazing review Leah - we love Luda too! We look forward to seeing you again at the Spa soon!
Negative experience: The massage therapy is ok, only thing that rubs me the wrong way is that you pay for an hour, but usually end up getting 50 minutes or less. They usually take you back 5-15 minutes late and even if you get undressed fast, youre starting late. And they always end right "on time" as if they started on time. If they started 10 minutes late then they should end 10 minutes late. This is just common sense, but Ive had this issue on every visit of mine. Probably wont bother anymore
Hi Nikki, We are sorry to hear that your treatment time seemed shortened. At Spa400 we take pride in our services and strive for client satisfaction. Please call our Spa manager at 716-631-1516 as we cannot find the date and time of your appointment in our database and we would like to research this further.
Fantastic experience: Awesome physical therapy
Thanks Brian! We are so glad to hear that you had a great experience with our P.T. Department at Invision Health. Thanks for the review!
Fantastic experience: Helpful, friendly staff!
Thanks so much for taking the time to leave us a review and for the 5-star rating – it's much appreciated! We look forward to seeing you at the spa again soon!
Fantastic experience: Great place
Thank you so much for taking the time to share your feedback. We hope to see you at the spa again soon!
Positive experience: Deep tissue ❤️
I would like to thank you for coming in for a Deep Tissue Massage, and we're so glad you liked it! Thank you for your feedback, it is appreciated. Please come visit us again soon!
Fantastic experience: Picked up some gift certificates. Great gift idea. Wife loves the massage ♀️
We're really grateful and appreciate you taking the time to share your rating and thoughts with us. We hope to see you at the spa again soon!
Positive experience: Gave me 50 % relief of pain
We are so grateful that you took the time to share your review with us. A decrease in pain is always a good thing! We look forward to seeing you again at the spa!
Fantastic experience: Great prices and very friendly staff! The wife and I always get our massages here.
Wow! Thank you so much for the review, Justin! We appreciate your business and hope to see you at the spa again soon!
Fantastic experience: Service was great! The environment was calming and clean. Smelled great!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are thrilled to hear you enjoyed your spa400 experience!
Fantastic experience: Very relaxing
Thank you for your review. We’re glad you had a relaxing experience with us, and we hope to see you again soon!
Fantastic experience: They are awesome there for physical therapy services !!!
Thank you for your review. We’re glad you had a good experience, and hope to see you again soon!
Fantastic experience: I began going to the spa based on someone I met. I am rehabbing my neck, shoulders and arms after a spine fusion. The facia is giving me pain. My first Spa 400 appointment was with Stephanie. I had a medical massage and she helped break down the tension in my muscle in the neck. Of course the next day is always a little difficult but I think she put me on a path to rehabilitation. Each week I have an overwhelming sense of calm and find the tension beginning to break down. The Spa itself is beautiful as well. Kind and friendly staff, facilities are clean and very comfortable. I used to think of massage as a frill but now I know its significance is far deeper in my rehabilitation. Go and experience their service, the are definately worth your time!
We are so happy that you are experiencing such positive results with massage. We are also grateful that you took the time to leave us a review We will share this with our spa team to let them know how we are doing.
Negative experience: So. I'm going to start by saying I went here for a little over a year, once a week for massage therapy. I loved it. I loved it so much that I wanted to gift a massage to my husband for Christmas with one of my favorite therapists. I booked two appointments at the same time, one for him and one for me in November for January 7th. I specifically requested both therapists because I liked them and I knew them. The receptionist made sure that they marked out appts as 1 of 2 and 2 of 2 for confirmations, which I did get. We show up, check in and wait. My husbands therapist comes out and takes him back. About 15 minutes later, a lady walks out and calls my name, however, I have no idea who this person is. she explains to me that my therapist left early due to covid and that instead of calling me and telling me and giving me the option to cancel or come in, she decided she would just take over the appointment herself. She also mentioned that she did this because she saw it was for 2 appointments and not 1 and she didn't want to have to cancel both appointments. But it's ok because she's the manager and has 15 years experience in massage therapy, so it's ok. So I decided to give her a try. As I laid there on the table, I could feel her long nails scratch and dig into my back almost every 15-30 seconds. When were got home, my husband confirmed the scratches and "U" shaped dogs in my back. I explained to her about my injury and that I wanted her to concentrate on my upper body, both sides. That even though it was my right side that was injured, my left side has been compensating for my right, so it also hurts. She never touched my left side. I then began to think about why my initial therapist left. Because of covid. The manager said she just slid her last 3 appointments over to her schedule and let my therapist go home. So is she sick? Is her room compromised? Why are we in here? Now this is all I could think about. The massage, or back rub/scratching was finally over and when I came out, she gave me a nice glass of hot water. It was so hot, I couldn't drink it. Isn't it supposed to be cold? Prior to us coming in for the massages,I told my husband I wanted to tip these two good because I didn't when it was under no fault, but because they took my husband back first and did the old "switch a roo" on me, he didn't know I didn't have the therapist I requested, so he paid and tipped the wrong amount. I couldn't ask for the tip back, so unfortunately the manager, with WAY too long of nails to be giving massages, got a great tip. Normally I would go back but this is the manager. They didn't give ME, the customer the option on cancelling or not, they took that away. They didn't even tell me upon check in. They called me multiple times to confirm my appointment, but not once to let me know that the person who I specifically requested, had gone home. Not only that, but she didn't even do what I wanted. I paid for a massage, not a back scratch. This is why I had requested who I did and not who I didn't. I had to go get tested because of how vague they were about the covid. Disappointed is an under statement.
We are very sorry you had a negative experience with us. Please know that we take employee illnesses very seriously and follow all covid-19 guidelines. Occasionally, last minute illnesses occur and we must make adjustments to accommodate the client and the schedule. Please give us a call 716-631-1516 for a full refund on your session.
Fantastic experience: I recently experienced a Venus Freeze treatment performed by Luda. The results are remarkable. I have been on the HCG weight loss program and am happy that my weight is steadily going down, also offered at Invision Health, and the Venus Freeze has helped to tighten my skin in my areas of weight loss to provide a smoother appearance. Luda brings her vast expertise of over 20 years experience and her knowledge and caring are more than evident. She has multiple certifications and I look forward to future treatments with Luda to help me reach my goals.
Wow Linda! It sounds like you had a good experience with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Best, Liz Schmitt, Spa Manager 716-631-1516
Give your opinion about Spa 400:
Spa 400 appears in the following listings:
Other nutritionists that might interest you
 
             
             
             
            Dudzik Chiropractic
 
             
                Dr. Derek - Alessi Fitness Inc
 
             
             
             
                TrainSMART Personal Fitness
 
             
             
                train716
 
             
                Escential Care Massage Spa and Wellness
 
            Add your professional profile to our directory for free
If you are a nutrition professional and want to appear in our guide, send us the information about your center and you can appear completely free of charge.
 
                 
                 
                 
                 
                 
                 
                 Argentina
 Argentina Australia
 Australia Austria
 Austria Belgium
 Belgium Canada
 Canada Chile
 Chile Colombia
 Colombia España
 España France
 France Germany
 Germany Ireland
 Ireland Italia
 Italia Mexico
 Mexico Netherlands
 Netherlands New Zealand
 New Zealand Portugal
 Portugal Switzerland
 Switzerland United Arab Emirates
 United Arab Emirates United Kingdom
 United Kingdom United States
 United States Uruguay
 Uruguay