JuiceWell
Information about JuiceWell
Opening hours
- sunday: 9h-18h
- monday: 8h-20h
- tuesday: 8h-20h
- wednesday: 8h-20h
- thursday: 8h-20h
- friday: 8h-20h
- saturday: 8h-20h
A menu featuring an array of juices, smoothie bowls, & health food fare in a casual, rustic space.
Our comment from Nutrifinder.net about JuiceWell:
JuiceWell is a popular juice bar renowned for its delicious and customizable açaí bowls and fresh juices. Customers rave about the flavor, freshness, and variety of options that allow them to tailor their meals to their dietary preferences. Whether you're a health-conscious individual looking for nutrient-rich meals or someone simply wanting to enjoy a tasty bowl, JuiceWell has it all.
Many visitors appreciate the friendly staff and vibrant atmosphere that makes for a pleasant dining experience. Fans specifically endorse the morning glory smoothie and the pitaya bowl, highlighting their unique flavors and delightful presentation. The establishment has a cozy vibe, complete with interactive elements like a wall of sticky notes for customers to leave messages.
However, some feedback indicates issues with customer service and consistency in order preparation. Instances of inattention from staff, especially during busy hours, have led to occasional mixed experiences. Customers have expressed a desire for better greeting and acknowledgment upon entering the establishment, as well as improvements in order accuracy and wait times.
Overall, JuiceWell maintains a loyal customer base due to its commitment to quality ingredients and healthy options, making it a recommended spot for a nutritious meal or a refreshing drink.
JuiceWell: Reviews
Positive experience: Never seems to be someone in the front when I go, but I really like their açaí bowls and close proximity to my office. Good amount of food in the bowl for the price and ingredients always feel fresh. Only wish they had an online ordering option for the smoothie bowls so I could just pick up before work
Fantastic experience: I really like the wheatgrass drinks
Fantastic experience: I love juicewell! The only place that lets you customize your fruit bowl! I’m a diabetic and bananas are a no go for me, but every juice bowl company forces bananas on you!
Negative experience: Today my wife and I had an unpleasant experience dining in at your 3773 Richmond Ave. #1B, Houston, TX 77046 location. After our couples massage we googled wellness juice in the area and Juicewell was a top suggestion. So we were excited to come but when we walked in we were not acknowledged or greeted, being our first time, we didn’t know the process. We basically figured it out as best as possible. The two young ladies in the front, Gwen and Nicole, were wrapped up in what appeared to be a very deep conversation, made eye contact with us and did not stop their convo to ask if we needed any assistance. 1st red flag. We filled out the form and ordered an açaí bowl anyway, again we were trying to replenish our systems. Before purchasing Nicole did inform us they were out of coconut meat and asked if we wanted to substitute for the coconut flakes. We agreed to the substitution. We asked for a strawberry and mango blend, with peanut butter, strawberries, blueberries, extra granola, and honey is what i remembered (ticket with the name Joy) along with other items (which were fine to my knowledge) We decided to sit outside. Gwen brought the açaí bowl to my wife, I began to notice as she was eating it there weren’t any strawberries, no strawberry and mango blend, no peanut butter and I took it back in to have it made correctly. It was as if Chelsea knew she had not properly made our açaí bowl as she greeted me with a “something wrong” as soon as I had walked back in. As I began to ask for a remake she took the bowl out of my hand and she started to gaslight me as if it was my fault she didn’t do her job. She put the strawberries and peanut on my bowl but I wanted a brand new açaí bowl ordered the way I paid for. Due to her energy I just decided to get a top and take my bowl to go. I really didn’t care for their attitudes and you never know who your customers are. With that being said I do not believe this is the way the creator/owner of this establishment wants his first time customers to feel! I hope no one else has to experience this lack of hospitality.
Negative experience: I use to have an amazing experience until today. I love the atmosphere of where this location is and it’s always clean, a little humid on the inside, but overall nice. I came into the store where there was no one in the front and I had to yell for someone to come from the pack “and the young lady said she thought I was here with a co worker and no co worker was around; however, there was a guy that came in after we and seemingly was serviced before me”. I did not like this at all. I also heard her mumble under her breath when she was telling the other young lady what I wanted in my smoothie. I could have acted a way; however, I picked the high road. Please work on customer service and if possible have someone in the front to greet your customers at all times.
Fantastic experience: I stopped in today for the very first time as I was craving a nice cold smoothie on this hot day. I ordered the Strawberry Sentiment and it was very good. The customer service was great. I’ll be back in for sure.
Positive experience: On my recent visit I added peanut butter to my smoothie bowl but it seems like y’all changed the brand. It was a huge thick glob like Jif, not enjoyable at all. I hope this was a one off because this will make me stop coming especially for the price point I expect every ingredient to be of good quality.
Hello April, thank you for the feedback. We did not change the PB (definitely not using Jiff). I will let our team know to the standard of the texture of the PB not applying chunk on the bowl. Simply show the shift lead this reply and we will add the PB for free on your next visit.
Negative experience: Made the mistake of going here today - won’t happen again. Customer service was poor and didn’t stay long enough to even order. It was my first time there and no one behind the counter welcomed me in or offered to help.
Negative experience: Don't go here for the lattes. Other stuff is probably good but the lattes were cold and tasted like water. This location is Not It.
Fantastic experience: Love it here
Positive experience: Nice atmosphere and good bowls, however, this location significantly gives less smoothie in smoothie bowls compared to the Memorial location. While I love Juice Wells pitaya bowls, I will not be visiting this location again because it feels like a major rip off for a bowl being less than halfway full and spending $12+ on it.
Positive experience: Super delicious bowls. Giving 4 stars rather than 5 because of the wait time. Always wait a minimum of 15-20 minutes for bowls and it seems like there’s always the same number of employees working no matter the day of the week / time of day.
Negative experience: I have been going to juice well at all 4 locations since I moved to Houston 4 years ago and have always had great service until today. Luis has some of the most horrible customer service along with the Asian new hire. I will never return here or any of their locations.
Hello Efrain, thank you for being a customer of our for a long time. Can you please let us know what happened today?
Negative experience: Horrible experience. I always come here and have never been treated like today. How come I always order the same thing over and over, and today they messed up my order and blamed me? Unacceptable and rude 'manager'.
Positive experience: Baking inside as AC not working. You can’t get your bowl with pure açaí as it need to be blended with other fruits. Not a great experience.
Negative experience: Came in today at 2:32pm, ordered a to go smoothie bowl for $22 (included a nice tip). They ignored the order and made the orders for 3 separate customers that came in after me then when I finally asked about the status of my bowl they acted like they didn't know about the order at all. Sucks because I was a regular here, not coming back. I just walked out
Fantastic experience: My go to smoothie place. Their ingredients are so fresh. Love the almond butter and coffee. Also, always great customer service !
Fantastic experience: Great healthy Juice!
Negative experience: I came in on 6/3 around 4:03pm. In the middle of making my daughter’s smoothie, server stopped and came out to rub an incoming customers dog. She did not wash her hands and immediately started back making the smoothie. I asked if she could wash her hands & make a new one. She called another worker from the back and asked her to make it. Other worker was visibly upset that she had to come from the back. Never coming back again . I love animals but i still believe in being sanitary when in kitchen areas.
Hi Anthony - Thank you for providing your honest opinion. I agree with everything you described above. Could you please tell me the time and date that you were at our store. We would like to address the issues with our staff and also for them to appreciate your point of view. I see your concerns and this is not something happening on a daily basis so I hope you give us another chance. Have a wonderful day. Regards, Wen
Positive experience: The customizable açaí better bowl should be part of any healthy diet! Not only is it rich in nutrients and minerals but it’s soooooo yummy!!! Definitely get the honey drizzle! Also make your mark with the wall of sticky notes!
Thanks much for the review. I appreciate you recognize our efforts and we are here to advocate how we can enjoy our food and healthy lifestyle.
Fantastic experience: Good açaí bowls. I like how you get to customize every part of your bowl.
Fantastic experience: Wanted to nourish my body so I came here. Since it was my first time the staff helped with some suggestions. She was friendly and I opt for the acqai bowl. It was a good size bowl that definitely fill me up. It was delicious.
Fantastic experience: Decided to visit Juice Well and so happy I did. The Morning Glory meal replacement smoothie is delicious. I also was given a sample of the Blueberry Bliss and was so yummy. Will definitely be back. The ladies were super friendly and answered all my questions.
Fantastic experience: One of the better Açaí bowls in town! Consistent quality.
Positive experience: Dry healthy juice
Negative experience: Definitely the best açaí bowls in town and I’ve been going here for years. I would love to continue to support but the horrible treatment i received from one of the “managers” just won’t allow me to. She is rude and never speaks when you come in and if she does it’s very dry like she’s being forced to do so. She is never even presentable for work. I have never had an issue here until dealing with her directly. She’s the only African American girl there and refused to give her name. The lack of professionalism she displayed was truly disgusting and I really hope that this isn’t a reflection of how you guys want your customers experiences to be in your business.
Fantastic experience: The pineapple sunrise was so refreshing during this hot summer day! Will definitely be back!
Fantastic experience: This place is the best ! Khi and Jess are the nicest, and most friendly staff. They always get my order right and their recommendations are great ! :)
Fantastic experience: The best fruit bowl in town that I ever had sooooo good
Fantastic experience: This place is real nice with the bowls. I have been here quite a few times and customer service was just trash and some people looked unkept and their hair is all out over what they are preparing and they couldnt really say much about menu items except, “oh thats a really good one.” But there’s a new girl there, brown skinned with glasses, Im almost certain her name is Kris, she really knows what she is talking about, from what certain ingredients are used for to whats good for hangovers or if you simply just wanna go by taste. Great recommendations. I do applaud her for keeping her hair covered even when she doesnt have a hat or hairnet on, I am always seeing her wash her hands and wipe down counters and tables, and when she makes product its always consistent. One thing though, I asked for a juice that they didnt have ready and didn’t appreciate the look she gave me but I understood it was really busy, but in her way of apologizing she offered samples of everything she made while I waited for her to service other guests, and did it all with a smile.
Fantastic experience: Love it
Fantastic experience: The service at this business is amazing! They deliver 6 juices every 2 days for me and always with a smile. The juices are amazing! They have been nothing but kind since I called and asked for suggestions on which type of juice is best for me. I love that their business moto is based on building one on one relationships with their clients. I am willing to pay extra for that aspect, but they are very reasonably priced. GREAT JUICES & EXCEPTIONAL CUSTOMER SERVICE!!!
Positive experience: The juices are fresh but their customer service is non existent. Paid $180 for a juice cleanse and they had no idea that I had ordered, paid, and nothing was ready when I arrived and they seemed very inconvenienced that they had to prepare my order… never again.
Negative experience: Person taking payments kept touching his mask and clothes and refused to wash hands then he grabed some gloves and allowed the gloves to touch his clothing a few times while he was putting on his gloves... He was asked two more times to change gloves and wash hands, but refused and would not give me a refund after I asked for my money back...
Fantastic experience: This is my favorite place to go to get my drink. The staff are kind and we love to go.
Fantastic experience: The best bowls and juice in town! So many ingredients to choose from and make it your own. I accidentally chose the to go option, but I was super happy when they gave me a to go cup instead of a bowl. The cup was perfectly layer to make sure you had all ingredients with each bite. The space is small but very colorful & good vibes.
Fantastic experience: Everything is healthy, but tastes like a dessert. Kid approved too!
Fantastic experience: The best açaí bowl I’ve ever had. The Green Monkey smoothie is my favorite.
Fantastic experience: # best juice place in town !! My go to order here is Awakening and every time they make it fresh when I order ahead. Taste is well balanced, and always make me feel energized. Compare to all other juice places in Houston, this is the best !! Jasmine is always very informative and fun to interact with !!
Fantastic experience: Fast
Fantastic experience: A healthy alternative for lunch, the portion are huge for an açaí bowl. I usually walk over here during lunch if I want a refreshing drink or açaí bowl. You can build your own açaí bowl or pitaya bowl using their menu selection. Staff is always friendly and quick. Everything here is simply good and you don't have to feel guilty eating it. One of my favorite drink is the green monkey. It fills you up and it's not watery of any sort. The inside is cute with a wall of sticky note mural. You can write your own sticky note and stick it on the wall. There's are high chairs by the bar area and windows in addition to couches. There's also plenty of seats outside of the weather is nice.
Positive experience: I developed an addiction to the pataya bowl but it's never consistent. One time the girl even gave me açaí after I specifically asked for pataya but by the time I realized it was too late, I had already left. I went back the next day and the girl was very stingy with the fruit and peanut butter toppings. I expect consistency and a generous amount of toppings, it's not cheap. Please do better!
Positive experience: I did a post mates delivery, the bowl was great however it contained almonds which I did not ask for and I asked for almond butter on the side and received it in on top. If I was in store I’m sure it would of been corrected, down side to ordering online. Overall the bowl was good
Fantastic experience: Super healthy awesome snacks. Really nice vibe here too. It's like healthy starbucks
Fantastic experience: The best acai bowls in Houston. Excellent taste, quality, and you can't find better prices anywhere for the amount of food you get. Love you guys !!!
Positive experience: Based on the reviews I expected something completely different than what I received. Not staffed well, long lines, and interesting taste for an Açaí bowl. I think the large portions try to make up for the poor customer service and 20+ minutes it took to get my bowl ordered to-go. I added blueberries and strawberries to my bowl, the lady only put blueberries. When I told them I had requested strawberry (the cashier must’ve not checked it off when ordering the bowl). Instead of apologizing and diffusing the situation by adding strawberries (not a big deal), she continued to mention that strawberries were not on the order and if I wanted it she would remove half the blueberries already in the bowl. I took it and left- but beware. The taste isn’t even worth the headache. So many better açaí bowls in Houston with less wait time and attitude.
Hello Aleena, thank you for coming to our store. We would like to know more about your expectations from all the reviews in order to see if we need to make adjustment and/or improvement. We apologize that you had to wait longer than usual as right now it is not an usual time for many businesses. We are trying very hard to stay open for our customers, we have a lot of trouble to keep the store full staffed while having unstable business demand. If we did not check strawberry on the form, we did not charge you as well. Therefore, we can either replace the topping or charge you again for the topping. If you did not like how our acai bowl tastes, maybe because the blending selections you choose doesn't mix well together, most of our customers like the way that they can customize the bowl however they want, it may take a couple of tries to find their favorite blending combination, but we did make the bowl based on every real ingredients you paid for. I don't think we deserve such a review just because you didn't like how you build your own bowl. We are not the perfect juice bar, if you think there are many other better acai bowl places in Houston, you always have a choice, bashing us is just totally unnecessary. Our goal is to do our best to serve quality product and make our customers happy, we may not satisfy every customer at their first try, but we are always willing to make it right for them, because our business does depend on return customers, we are not here to take advantage of our customers, otherwise we wouldn't be here for this long. If you feel like to give us another try, I would offer to take care of you personally to show you exactly what we stand for. Feel free to reach back out to me. If not, we understand, thank you for your feedback anyway!
Negative experience: NASTY THEY HAVE TONS OF KNATS FOUND ONE IN MY BOWL!!!I asked the rasctist man for a refund no refund was issued just go to the store now located at most grocery stores is the açaí bowls get you one for cheap any flavor never trusting this place ever again I prefer to go to nourish juice bar
Hello Sresre, would you please tell us when you visited the store? We take our customer complaint seriously, none of our team recall there was a complaint about knat in a bowl asking for refund. We are trying to identify who this "rasctist" man you mentioned? What do you mean by "rasctist"? We don't want to take guesses, we would like to hear from you so we can solve this customer service issue.
Fantastic experience: Best açaí bowls in town.
Fantastic experience: Healthy with custom options available. Lulu is the friendliest server!
Fantastic experience: Smoothie bowls are very delicious ❤❤❤
Fantastic experience: One word love it!
Fantastic experience: I go to this place to give me an energy boost. There is something about organic, fresh, juice and smoothies that makes your body feel so good. Healthy juice is the only kind of juice to drink. Juicewell is the best. This is my favorite place in Houston. The people are so nice and they are building such a nice community of healthy concsious people.
Positive experience: Great Service
Fantastic experience: I just love this place. Can't stay away for more than a couple of days. The bowls are always spot on!
Fantastic experience: Been here twice. Never been dissapointed. The choco loco is the TRUTH! Also, the shots you get here are really worth the money. Highly reccomend!
Positive experience: Acai bowl with coconut meat is delicious
Fantastic experience: Enjoyed a tasty juice with my husband @ JuiceWell. Very unique recipes and fun games to play!
Fantastic experience: the best acai bowls in houston!!! I could eat this everyday and not get tired of it cause it's sooo fresh and yummy!!
Fantastic experience: Very good stuff
Fantastic experience: Love it, keep it up
Fantastic experience: Great spot for an açaí bowl in Houston. Typically not busy so service is quite fast.
Negative experience: It was misleading for me. They confirmed the juice is made NOW but they brought immediately a small bottle which is obviously NOT made now, and that for $9 . As for the owner reply: I did request that when I ordered and then when I got the juice but that was NOT what I got. Whoever served me (two staff) obviously did not care about my request, maybe you should ask them. I left without the juice.
We press our juice daily in the back of the house and mix in the front, that’s how we can serve our customers faster. If you would like one made in the front starting from scratch, simply request that from our team, it will be a longer wait depends on how busy we are. Here is an update, we do look into every customer’s feedback. Our team did offer you to make it in front of you from scratch after you expressed your concern, but you did not want to wait and left. You asked if the juice was pressed fresh, it was pressed fresh daily and bottled. But it’s probably your first time here, it was misunderstanding our team didn’t know you wanted one made right on the spot from scratch, but they offered it after you made it clear. You did not want to give us a chance to make it right for you, we did refund your purchase. We don’t run a perfect business, but we want to make it right for every customer if there is a concern. You didn’t want to give us a single chance to make it the way you want it after we offered to fix for you, instead you want to throw our team u set the bus.
Fantastic experience: Awesome place! The smoothies and açaí bowls are to live for!
Fantastic experience: Best açai bowls!!! So yummy
Fantastic experience: Probably the best açaí around. Excellent consistency, variety, service, etc.!
Fantastic experience: Great experience and ambiance
Positive experience: This is in the Greenway Plaza area - on Richmond. Ordered purple juice - generally good - more banana taste than I like. Only 1 size available. Good Options and combinations available.
Fantastic experience: Fresh juices!! Taste great! I had a berry smoothie & it was amazing. I’ll be back for sure.
Fantastic experience: Healty and tasty food with pretty presentation and reasonable price, served by nice and friendly staff. What else do you need?
Fantastic experience: Staff is pleasant and informative about ingredients and blends. The cacaoee wowee is DELISH, as are the smoothies and bowls! My experience has been excellent 360. I would VALUE earlier hours, especially on weekdays to grab breakfast before work :)
Fantastic experience: This was an awesome experience top to bottom! The view is very scenic location wise, with great indoor and outdoor seating. The acai bowl I had was OUTSTANDING! The inside is very fun and interactive and actually kinda... Encouraging. I felt really good and a lot more refreshed upon leaving than I did when I came. The staff was super friendly and the music fit the vibe of the experience perfectly (That goes a long way lol) I'll definitely be coming back with friends
Positive experience: I love acai bowls and heard about this place from my sister. It's an AMAZING place for vegans. The create your own bowl was awesome. My order came out rather quickly, was super fresh, and delicious. The prices are ridiculous in my opinion. It sucks that it costs a fortune to eat healthy in most restaurants now a days. I only had the bowl and paid $13 for just myself. Additional toppings costed $1 per topping. I was low key upset about that. I was interested in trying a latte or smoothie, but that was a price of almost another bowl. The portions are great too. Since it is expensive, I won't be coming back as frequently as I would love to, but I will definitely be recommending friends and family here.
Fantastic experience: The Awakening was extraordinary
Fantastic experience: Cool place, great tasting smoothies
Positive experience: Great options. Vegan friendly
Fantastic experience: The Best Juice wow
Fantastic experience: Best açai bowl in town. I would put money on that. Very friendly staff. Great set up and great atmosphere. Plenty of places to chill and everything here is worth trying. Parking is a bit tricky, but there is a parking garage in the back and plenty of street parking during the day and night. Try it. You’ll love it.
Fantastic experience: Tried the volcano ... worth the $10!!!!! Also love the glass bottles they are served in
Fantastic experience: Every time I visit (at least once a week) my experience gets better. This is an awesome establishment for everyone, especially me because of my dietary preferences. The staff is on point and the location is clean. Most of all the bowls and smoothies are delicious.
Fantastic experience: Tried a juice, smoothie, and bowl. Loved all three! Great service too
Fantastic experience: First time here! It was so yummy!! Definitely going back.
Fantastic experience: Great bowls and juices. The service is fast and super friendly.
Fantastic experience: This place is wonderful and makes an amazing acai bowl with very high-end ingredients.
Fantastic experience: Love this place. The staff are great and the location is cute. Zing is my favorite, great person with a greattttttt style. Give it a try
Fantastic experience: Great selection of juices.
Positive experience: I come for the Acai bowl. A tad pricy but healthy stuff isn't cheap.
Fantastic experience: I love this place I love how clean it looks on the inside. The two employees zing and dan were super friendly and easy to talk to! My açaí bowl was literally flawless and perfect in taste and looks even presentation. Definitely coming back to this location. I love it here 10/10!!!!
Fantastic experience: I liked the service and the açaí bowel is so delicious couldn’t have found a better place :)
Fantastic experience: Best place ever !!! It's a lifestyle come in and see what's missing in your life, you won't regret it. Have a great day.
Fantastic experience: I feel healthier just writing this review. Go drink some vegetables and feel better about your life.
Fantastic experience: Very clean and healthy
Fantastic experience: They make everything from scratch everything is fresh . Costumer service is amazing
Fantastic experience: I've been to juice bars in places far and wide, and this is the real deal. I've tried most juice bars between Austin and Houston, have even owned and operated one, and I can vouch for this establishment's quality and authenticity. The green juices are well thought out. They have an excellent and balanced flavor, as well as all the nutritional ingredients. While the prices are in line with other juicery's, you definitely get what you're paying for here. Fresh, healthy, delicious, and consistently made juices, and acai bowls. I have not tried the smoothies yet, but have little doubt they will equally impress. After speaking with the owner, I can tell he is hands on, knowledgeable, and clearly maintains a high standard for his products. I have finally found a juice bar that I can honestly say has met my highest standards for this type of establishment. I have not said this about any other juice bar I have been to. Best of luck to the owner, and please continue doing what you're doing. Maintaining this level of quality while maintaining profits can be difficult, but I only hope that word will spread and business will boom so you can retain your business plan. Good luck!
Fantastic experience: Pitaya bowl was so amazing!!!
Fantastic experience: Smoothie bowls are the bomb here so fresh and delicious such a great place to chill and eat. The people are always so friendly and nice very helpful
Fantastic experience: My wife loves their acai bowls and now so do I!
Fantastic experience: Excellent service, smoothies, juices and snacks. Everything is natural. Nothing processed.
Fantastic experience: Their juice and bowls and smoothies are great. And I make my own fresh juice at home, too, so I know what fresh tastes like. I have had a great experience with most of their staff, too. I wish they had a location in Katy, TX.
Fantastic experience: The most delicious, healthy and pretty Acai and Pitaya bowls of the city
Fantastic experience: Love this place! Great prices, delicious fresh bowls, and always fun time to eat there. They have many board games, crayons, and some other cool things. Highly recommended to all fruit lovers!
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