VIDA - Yards

Positive experience: Staff is always very friendly and the space is quite nice. The only thing stopping this from being 5 stars is the parking garage being difficult to navigate at times and the parking toll malfunctioning from time to time. Probably nothing to blame the gym for but needs to be taken into consideration.

Fantastic experience: The classes are excellent and easy to book on the app. The lifting culture is pretty solid and they branch out with various amenities and new class ideas. I’ve found the staff to be supportive and practical about minor issues raised. In the immediate area, One Life, Gold’s and Balance feel dated with poor layouts comparatively. Yes, the parking lot is small, but I’ve only once had a problem and discovered there is ample neighborhood 2 hour parking or surface lots within a few blocks. Also, cool that they offer water and coffee to members.

Negative experience: I never leave reviews but I feel I have to for other peoples personal safety. For the third time recently I had someone looking in on me as I was taking a shower. I am in no way homophobic. To each their own but I am a straight man and certainly do not like men peaking through the shower curtain at me. I rarely go to the gym anymore because of this and when I do I get out of the locker room as quickly as possible. It’s to the point I fear some of them may try something like you see on Shawshank Redemption. I will be cancelling my membership ASAP.

Negative experience: After spending time as a member at Vida Fitness, I’ve found that while the gym offers a variety of amenities, its failure to enforce basic rules seriously detracts from the overall experience. The most glaring issue is the rampant disregard for the gym’s rules, particularly regarding cell phone use, and the management’s complete lack of enforcement. Signs are posted to discourage cell phone use in spaces like the cardio area and sauna, but they are small, easy to miss, and widely ignored by members. This creates a disruptive environment, whether you’re trying to focus on a workout or relax in the sauna. Despite multiple complaints to the front desk, the staff and management have consistently failed to take action, leaving members feeling unheard and frustrated. This lack of rule enforcement sets the tone for a facility that often feels poorly managed. For example, the steam room is frequently out of order, sometimes for extended periods of time, without updates or clear communication about when it will be fixed. When it is operational, the steam room and sauna are not consistently cleaned as promised, despite signs claiming daily cleanings at 10 a.m. These spaces often feel neglected, which is disappointing for a gym that positions itself as a premium fitness center. The rule-breaking isn’t limited to cell phone use. In group classes, the music is played at an ear-splitting volume, creating an unhealthy environment that forces some participants to wear earplugs. The lack of sound insulation in the cardio area means this noise spills over, disrupting workouts for members not participating in the class. Adding to these frustrations is the inconsistency in basic amenities. Towels provided to members are often torn or frayed, and small workout towels are occasionally unavailable, which can be a hassle during busy hours. These small but frequent inconveniences make it hard to see the value in the high membership fees. Ultimately, Vida Fitness fails to live up to its premium price tag because of its poorly enforced rules, inattentive management, and ongoing facility issues. While it has the potential to be a standout gym, these recurring problems create an environment that feels more chaotic than professional. Until management takes member concerns seriously and enforces its rules, it’s difficult to recommend Vida Fitness to anyone looking for a truly premium gym experience. Response Thank you for your response, but I find it amusing how you’ve managed to twist the core issue of rule enforcement into a personal attack on my character. Your attempt to frame me as the problem here is both unprofessional and, frankly, absurd. If your staff were truly "trained to address such issues directly," I wouldn't have had to bring the matter up repeatedly, let alone witness the ongoing chaos caused by the blatant disregard of your own rules. The fact that cell phone use and other disruptive behaviors are rampant proves that your policies are little more than window dressing. VIDA’s response here only reinforces my original point: you have rules you don’t enforce, staff who don’t take complaints seriously, and management more interested in deflecting blame than addressing legitimate concerns. Your “positive atmosphere” is nothing more than a façade, and your handling of this situation proves it. I appreciate the follow-up you’ve offered, but I’ll save us both the time: until you take accountability and enforce the rules, your response is as meaningless as those tiny, ignored “No Cell Phone” signs in your gym.

Positive experience: I've been a member for close to 3 years. Multiple water fountains have weak, warm streams and don't get fixed for months if at all, the ceiling at one point leaked for weeks in the middle of the free weights area, and random power outages shut the entire gym down without notice. The saunas explicitly state that shoes are not allowed, but you'll often see Vida staff members in there wearing their shoes, which is disgusting. The parking garage is often so full of cars that people start parking illegally and block other cars and the bike rack. At one point they were about to install cameras in the locker room and only canceled that plan after the obvious ridicule and backlash they received. When I joined I was told my membership dues would never increase and finally decided to cancel when they notified me that they would in fact be increasing my dues. I visited the Capitol Hill Gold's Gym and the membership is less than half the price and the facilities are more than sufficient. Honestly, the gym is fine for the most part. But at the price points offered the value proposition simply isn't worth it.

Negative experience: Incredibly overpriced. RUN, they make it impossible for you to cancel your membership!!!

Positive experience: I have been to two locations (U street and Navy Yard) to determine which is a better fit. While Navy Yard has a “fancier” pool deck, the customer service person that haunts that area, “Mary”, needs an attitude check. The quality of service otherwise is 5 stars - Taylor was particularly polite and helpful, as well as her other team members. Mary however, could stand to work on her manners.

Positive experience: The gym is beautiful, however while we were signing up we were mislead about how much parking costs (which was a huge factor for us signing up) and other services such as the spa and nutritionist showed up late for scheduled appointments. For the amount of money we are paying, I am a little disappointed the services are not top notch and sloppy.

Fantastic experience: I recently visited Vida The Yards and had the pleasure of experiencing exceptional customer service, thanks to Ben Aparicio, the Assistant General Manager. While many gyms offer similar equipment and facilities, it’s the level of service that truly sets one apart, and Ben has undoubtedly made Vida The Yards stand out. From the moment I walked in, Ben's friendly and professional demeanor made me feel welcomed. He went above and beyond to assist with any questions and made sure my visit was perfect. His dedication to customer satisfaction is evident, and it truly makes a difference. I often travel to DC and usually get day passes for various gyms. While I used to frequent VIDA - U Street, my experience at VIDA - The Yards, thanks to Ben, has changed my preference. From now on, I will always make sure to work out at VIDA - The Yards. Ben's outstanding customer service has made me a loyal promoter of this gym. Highly recommend!

Negative experience: Heartless Corporate Greed - Yes, I'm Still Salty. I am utterly disappointed and appalled by my experience with Vida Fitness. A week after signing up and spending hundreds of dollars, my work situation changed drastically. My boss assigned me a new account that required extensive travel, making it impossible for me to use the gym. I reached out to Vida Fitness to explain my situation, hoping for a bit of understanding and humanity. To my dismay, Vida Fitness refused to cancel my membership. Despite never stepping foot in the gym, they ruthlessly sent my account to collections. I could almost understand if I had used the facilities, but this was clearly an extenuating circumstance, explained to them only a week after joining. Vida Fitness proved to be nothing more than a typical corporate box with no heart or pulse. Instead of showing compassion, they chose to prioritize their bottom line over genuine customer service. Now, I am being hounded by bill collectors for a couple thousand dollars for a membership I never utilized. This experience is a quintessential case of American greed, where profits come before people. I would caution anyone considering Vida Fitness to think twice about joining a place that lacks basic decency and compassion. Choose a gym that values its members as humans, not just as sources of revenue. TLDR: Vida Fitness is greedy and petty. ETA; I was not offered a 15 day window to cancel my membership and have the text messages to prove this. When I immediately contacted the office, my calls were rerouted to some enforcer in HQ who told me their hands were tied. I asked to cancel the same week I signed up I was told no, and that the best I could do was downgrade to virtual. I hate gym drama. That’s why I’m so cautious with gym contracts because they can be notoriously slimy even in extenuating circumstance. Ridiculous.

Fantastic experience: I had an exceptional experience at Vida Fitness today, thanks to the outstanding customer service provided by Marvin and the manager, Stephanie Weaver. Marvin swiftly and effectively resolved my concern, demonstrating high professionalism and dedication to customer satisfaction. Stephanie Weaver's attention to detail and commitment to addressing my needs further enhanced my visit. Having visited several other Vida Fitness locations recently, I can confidently say that this particular experience at this location stands out as the best by far. The staff members were attentive and responsive and indeed went above and beyond to ensure a positive experience for me as a customer. I highly recommend this Vida Fitness location for anyone seeking exceptional service and a welcoming environment.

Negative experience: LOUSY NEIGHBOR AWARD Vida’s rooftop fitness classes are loud as H E double hockey sticks. No respect for the residents in the community. Management has been unresponsive to requests to keep the volume down.

Negative experience: I like that it is convenient to my place but the inconsistencies at the counter are bizarre...one day they gave me a towel, another day none...one day they offered me a free water, then none...it is confusing to the customers and comes accross as ugly...whatever is the rule, just follow it. And since I have been told (in the response) it is possible, not like the"we are not allowed " from yesterday, here are two gorgeous stars. See you soon Vida!

Fantastic experience: Fredo was fabulous!! One of the best customer service! He is very friendly and greets everyone with so much enthusiasm!! Love coming to Yards because of staff memebers like Fredo!!

Negative experience: I’ve been going to VIDA Off and on for five years since living in Navy Yard and I ended my membership today. First, there’s no guarantee that you will have a warm shower. It’s usually cold. After months of complaints, It seems that Management is reluctant to fix the issue due to cost. Mind you the membership starts at $140 a month. Regardless of grievances or concerns, the management is often very reluctant to acknowledge concerns, have persistent attitudes, and are quite nasty When those grievances are communicated. VIDA does not control the parking lot and therefore there are persistent issues with parking members consistently block spots but when management is asked to get involved they refuse stating that they don’t manage the parking lot and they won’t get involved. Aside from that the locker rooms have salt stains on the ground from leakages And the hydrotherapy machines are never more than 10% functional. The customer service is lacking and the facilities need to be updated.

Fantastic experience: This place is definitely an experience. My friend and I went to do the visit and tour. Checked in with Byron. Attended the heated yoga class with the instructor Jesse (@thegratefulyoga). Some eye-catching things for me were the decorations to celebrate black history month, the smoothie bar, and hair salon. I'm a little too far for these gyms but will gladly be someone's guest every now and then.

Fantastic experience: I came to an open house a while back I enjoyed the tour, NICE! I also had the pleasure of meeting and speaking with Demetrius oh my gosh such a welcoming smile so warm/friendly to chat with and an A+ smoothie maker. I will be returning!

Fantastic experience: Demetrius is Bomb! I had training at Navy Yards for a week and he made sure I knew enough before leaving! His energy and his customer service skills are impeccable!!! He's a keeper!!

Fantastic experience: Love VIDA FITNESS AT THE YARDS. The facility is great, and the staff is amazing. I would like to recognize Vin and Ben in management who are awesome! They are friendly and make you feel welcome. Both are absolute gentlemen! Head trainer Ben is amazing and so knowledgeable! He’s fantastic. Sara, Javier, Tyrone, of course Reno and Bakari are all incredible staff members and personal trainers. Book them, you won’t regret it. They don’t just talk to talk; They walk the walk! They don’t just advise you to be healthy and work out, they do it themselves in VIDA. Nothing better than seeing the people who advise others, taking their own advice. The VIDA Fitness Facility is clean and the equipment selection makes this place a high-end health and fitness center for people who are serious, Gym people and who are serious about being healthy. VIDA, with its multiple locations is for everyone from the occasional exerciser, to the serious weight lifter. This place is half the price of EQUINOX in DC and twice as nice. Coming here and becoming a member was hands down a great decision. They even have a pool! I mean come on, this place is awesome.

Negative experience: After a year of membership, the value wasn't there. The customer experience was horrible, and it started the second you enter the property from the garage. The validation machine has been broken more than 90 days, coupled with the garage and building's neglect by the building owners. The asset managers refuse to make needed CapEx improvements, which has impacted the experience of gym users. Once you're in the gym, the experience is lack luster. The equipment was often broken. I just canceled and would love recommdations for a better fitness experience. I reached out to management and was given the card of Ben Rothkin, and was told I would receive an email to memorialize my grievances, and never received a follow up or response. The responsiveness to this post was uncharacteristically to the response received when I called and came to the facility.

Negative experience: We the people want to know, why Vida that claims to be so lavish and upscale? Has PINK mold growing in their steam rooms??? Could this be the reason why someone is always getting sick at this gym? We can forget about being safe from Covid and Monkeypox when you don’t follow simple standards such as cleanness and sanitation…

Fantastic experience: Love this place. Clean and makes me want to go to the gym. Only complaint is that in the locker rooms the showers are super dark. Add some light please!

Negative experience: BUYER BEWARE. Would give 0 stars if possible. I read in reviews that this gym closed during Covid and continued to charge its members it's full monthly membership price despite being unable to use the gym for several months, and refused to let people cancel their memberships. I thought this could not be true, so I joined the gym. After I left DC I submitted according to the contract that I signed a valid cancellation and was continued to be charged past my cancellation date despite following the guidelines of THEIR contract. I filed a dispute with my credit card company regarding the charges and Vida continued to LIE to my card company about when I had submitted my cancellation request, even going so far as to say I contacted them with my cancellation far after I had moved halfway across the country and was no longer eligible to use the gym. This gym obviously has no respect or regard for its members and does not even follow their own contract. STAY AWAY. Don’t be fooled by the high Google review rating. Check Yelp. Others have stated similar issues there as well.

Fantastic experience: VIDA has everything I need and want in a gym—great services and facilities, the latest equipment, top-caliber fitness and wellness pros, and a great community. It's the best gym I've ever belonged to, and the best I’ve seen in the DMV!

Fantastic experience: Vida is more than just a gym, it's a lifestyle. State of the art gym facilities with a seasonal rooftop pool, beauty salon, and even a spa! In my opinion, also some of the most reasonable monthly rates.

Positive experience: The price is way too high. I love the place, but the price is just too high.

Positive experience: Spotty AC and WiFi. Otherwise, a very nice gym.

Positive experience: Love the pool, the actual gym is great, the classes are just okay, and my favorite part is the luxurious locker rooms complete with sauna and steam room!

Positive experience: Great gym and staff. Clean and newer equipment. Parking is very problematic after 3pm and routinely cars are double parked in the lot. Limited street parking and the larger lot at the grocery store doesn’t honor cross validation so you’ll end up missing a lot of workouts if your plan is to drive after work. If you don’t drive this is a great gym to go to!

Fantastic experience: Clean and welcoming staff. I wish the lighting would be a little more on the how do I say…. “elevated in brightness”

Fantastic experience: Great gym

Negative experience: Is it a gym with standard equipment, yes. Is it convenient if you live in Navy Yard, yes. Are the extra perks they promise you worth the over priced membership, NO! Will you get the run around when trying to book your “complimentary training sessions”, YES! Will you get the run around when you want to stop your membership, YES! You’re an adult, make your own choice. Just know this is clearly a place with pressure on numbers so take that for what you want. Don’t go excited to start a fitness program because the trainers won’t respond and it will kill any motivation you have. Just be warned that this is probably not a place for anyone starting a new journey or looking for help. But if you just want a place to go, maybe it’s for you if you don’t mind the high cost.

Negative experience: Its a fine gym, however, the gym is supposed to open at 500am during the week. About three times a year no one shows up. If you're an early riser, I'd recommend going somewhere a little reliable. They have an app which the gym uses to notify members of pool closures, repairs or whatever. I have to see them send out a.late opening alert. It doesn't speak well of their respect for members' time. Edit: it's 5:30am, August 15th, 2022. Gym isn't open yet. Have to leave, and though I appreciate the responce below, it rings a little hollow.

Negative experience: Perhaps the worst gym in the entirety of DC. The equipment is rarely racked correctly, the locker room is dirty and the staff is rude and feels inconvenienced by your presence. Additionally, they are requiring boosters as entire countries (the UK) is rolling back their mandates. I guess Vida's PH professionals know more than the UK's? That is very interesting. I would encourage not joining this gym and either working out in an apt gym or if that is not available finding transportation to another gym. I changed to a gym in NoVa and it is the smartest move I have ever made.

Positive experience: I’m currently a new member at this gym, so far I have to say.. everyone has been super nice and the energy of the gym naked me want to go hard (harder of course). The price for the kind of “luxury” gym and energy of the gym I think is worth it. Also, I get gym shy (lol). I quickly got over that because EVERYONE is literally in their own space and world, but super nice. It feels like I’m just kinda working out and doing my thing (which I love).

Fantastic experience: The staff is super friendly and down to earth, they definitely took me by surprise! If you go at the right time, the gym is practically empty too; nice spacious, ridiculously clean & modern areas that you only have to share with a few others. I don’t use any of the amenities for your comparison purposes, to include the locker room.

Fantastic experience: Great

Negative experience: The young lady at the front desk in the evening is extremely rude and very disrespectful.

Fantastic experience: Great atmosphere

Positive experience: Great! Fix the sauna

Negative experience: Vida was quite nice before Covid. Since Covid they've made changes to cut corners and save money but they are still the most expensive gym membership in DC with dwindling amenities. Select cardio equipment goes months without repair with no sign of when it will be repaired or replaced. Towels have stains and still circulated to the welcome station.

Fantastic experience: Nice pool atmosphere!

Fantastic experience: I've been coming to this VIDA location for three years now, and I've been a huge fan. It has a large scope of equipment, with a good amount of powerlifting equipment & power racks, and pretty frequent classes w/ what seems like high attendance. Staff are friendly & available, and there's a ton of extra services ranging from spa treatments to water massage recovery. I generally try to avoid the peak times (6-8PM), but even during those bits you can still get a good workout if you're willing to adapt a bit.

Fantastic experience: Great pool day!

Positive experience: Extremely overpriced. The only reason you’d spend $130 a month for this gym is if you just feel like spending money. It’s nice but nothing special. Oh and if you’re planning on using the pool, the membership is even more.

Fantastic experience: I love how friendly and professional the staff is. SUPER clean facilities. Gym equipment is top of the line quality. And I must also highlight General Manager Antoine Robinson - his genuine, positive energy is reflected in the club. Very welcoming!

Fantastic experience: Da Yards. Excellent.

Fantastic experience: The Yards has been a great location for me. It sits comfortably on my way out of DC. Great staff, clean and not overcrowded. I've enjoyed my experience.

Fantastic experience: I love this location in the Navy Yard this location has parking too! The gym has nice friendly staff, they keep the large facility very clean.

Fantastic experience: The Staff at the gym is great! Everyone I have encountered have been very friendly and professional. The gym is pretty top notch. I just can't wait for COVD to backoff so we can have full use of everything the gym has to offer.

Fantastic experience: Super awesome trainer Diana; very knowledgeable.

Fantastic experience: Beautiful clean facility with a lovely ambience. I am very pleased with the results. They offer specials and a payment plan! Ask for Ms. Brooks.

Fantastic experience: I've really enjoyed being a member of VIDA Fitness at The Yards. The staff, instructors, and classes are great. VIDA is not only concerned about their clients weight loss goals but their overall well being. I love how VIDA Fitness is proactive with the community as well as their commitment to diversity and inclusion.

Negative experience: watch out for all the extra fees they tack on

Fantastic experience: Large, airy facility with big windows and lots of natural light. Excellent selection of equipment. Nice, spa-like locker rooms. Cheap parking in the garage with validation.

Fantastic experience: Great gym. Friendly staff and super clean - even BEFORE the pandemic.

Fantastic experience: Even during the pandemic, Vida continued to provide online support to its patrons. After the Phase II reopening, even when they opened the gyms, Vida continued to provide online classes for people who are not yet comfortable to step in the physical gyms.

Fantastic experience: Great gym

Positive experience: A bit too crowded

Fantastic experience: Full gym with great staff and a wide variety of machines and options. The one downside is the cost, but this is comparable to any other high end gym.

Positive experience: I have been a member for almost a year now. Overall the gym is very nice. Membership fee is very high but you get quality. 4 stars for additional fees for construction/improvement (?!) Which makes me wonder what the membership fee is for. This needs to be disclosed up front in the prices when signing up

Positive experience: Love this location. Parking not great n limited

Fantastic experience: I love being a part of DC's best gym...

Positive experience: The reason I like this gym is because of the sauna and steam room.

Negative experience: The facility is beautiful, especially the roof top pool. My review is low only because of an incident of extremely poor customer service I experienced with a shorter blond male manager. He snapped at me and behaved in an extremely rude and unprofessional manner. It's a shame to see such poor standards for customer service in a such a nice facility.

Fantastic experience: Favorite location

Negative experience: Be careful! Dishonest business practices. After being told I cancelled, I was told it did not go through and despite never going to the gym was billed for another 4 months. I then went back to the gym and was told you can't cancel in person because it requires a hard copy form and they are only digital. You can sign up digitally. I then gave them a signed cancellation form. A month later I was told it wasn't process because a new charge had occurred during the preceding period. I then went online paid the balance and sent the general manager a confirmation email. Then when I asked for confirmation of my separation later I was told that they decided to keep billing me because they said despite having a confirmation email they thought there might have been a 'bank reversal'. Then after trying to contact them again was told their assistant manager quit and so there was only one person on the planet that could cancel a membership so I would have to work around his schedule. In 20 years of gym memberships I have NEVER seen such a dishonest and ineffective system. Stay away!

Negative experience: Started out with great management staff & gradually has declined. VIP rooftop which I paid extra became am employee friends and family gathering spot. On my lone visit last summer I had a salad from sweetgreen. Clearly visible the front desk checked me in, the VIP roof top host checked me in with salad in hand. I get a poolside chair start eating my salad my server comes over and takes my drink order. About 10 minutes later some young woman comes over and without introduction proceeds to aggressively inform me of the policy in regards to outside food. When I correct her and try to advise her how she should 1st introduce herself before she starts correcting a paying member of Vida she gets offended. About 3 hours later the manager Colleen Paloma comes and asks to have a word with me. Long story short in was asked to leave. Reason is I "said something offensive" to the woman who approached me that I corrected. Ms. Paloma refused to tell me what it was that I said that was offensive. When I asked how long was I being banned from the Vida she informed me someone would contact me. I then asked her to cancel my membership which she was more than happy to do. I still have not been contacted by anyone from Vida fitness in regards to this incident.

Fantastic experience: This is my gym. I LOVE this place and the people. Everyone here treats you like you are their BFF!

Positive experience: VIDA Fitness is one of the more affordable gyms (still not as cheap as the $10 a month Planet Fitness fee, but much cheaper than Orange Theory, Crossfit, etc) in DC. This location is in Navy Yard just a few blocks from the Navy Yard Metro. The gym itself is nice, clean, and well laid out. The lobby is on the first floor with two levels of free weights, machines, and studios above it. The penthouse houses the rooftop pool that's very popular in the summer. There's a main studio on the second floor with better-than-normal classes like bootcamp, hiit, and other classes. The locker rooms are on the third floor with a small sauna, steam room, and towel service. The staff are friendly and helpful.

Fantastic experience: They have everything. Love it. Best for people who love fitness.

Fantastic experience: Great gym, however it's getting oversold :(

Negative experience: Warning: [1]. Vida films you in the locker rooms; [2]. Vida harvests your private info & biometrics, but leaked at least certain a congressman's to Facebook, caused his office to protest (according to Vida's staff).

Fantastic experience: Excellent

Fantastic experience: The gym may seem pricey, but I think it's worth it. I did personal training all summer with Push (give him a pay raise). He's great, and in general, the staff was always friendly and helpful. You can bring your friends up to the pool on the weekend. The pool drinks and food are excellent. There are occasionally parties on the roof, e.g., during pride. The gym never felt intimidating. Also, those showers are A+... they'll change you. Note: there are two ways to enter. You can either enter through the vida/harris teter parking underground or through the entrance past sweetgreen facing the river.

Fantastic experience: Great gym. Lots of options for equipment and classes. Staff is friendly and responsive.

Fantastic experience: Best gym I've ever been to. Great facilities, locker room, classes, and staff. Top-notch all round with low lighting compared to other gyms, which really makes a difference. Great place!

Fantastic experience: This is a great gym. And the staff is super friendly.

Positive experience: Beautiful but expensive gym. You have to pay for parking - it is validated, but you'll still pay something. There’s a rooftop pool but only open to members at certain times of the day unless you’re willing to pay extra. If you’re gonna go to any class, look up Kelly Moyers! Anything she teaches is amazing! You won’t regret it.

Fantastic experience: Nice gym. It's always clean and we'll organized. Kinda "cruise-y", if you know what I mean. Park in the lot underneath the building.

Fantastic experience: This is the closest a fitness facility will get to EOR (East of the River) at this time. Keep in mind that it is a luxury fitness club.

Fantastic experience: Clean.. not crowded

Negative experience: Gym wasn't bad. The problem was that after my contract ended, the gym decided to keep billing my credit card. Then after MONTHS of trying to get them to stop billing me they said the charges would stand and that there was nothing they could do about it. It's ok--check out the BBB scores for VIDA online. F for a reason. I filed a complaint and got my money back through my credit card. They admitted in writing that my contract was over but did nothing to remedy the situation--downright rude about it. Stay away. Gym is scum.

Fantastic experience: Best gym in the city. It's a bit expensive but the amenities are very nice. The staff and trainers are also top notch.

Fantastic experience: Love this gym. The nice views definitely help me get through my workout.

Positive experience: Great Staff and group class offerings.

Positive experience: Staff is nice.

Fantastic experience: Very clean, cool and helpful staff, good variety of equipment. What more could you want?

Negative experience: I was a Vida member at various locations for 3 years. I never had an issue with the facilities (aside from City Vista), any of the staff or personal trainers... until I tried to cancel my membership. I'm the type of person that takes the time to read contracts I sign, especially when I know how often people have trouble cancelling gym memberships. I was a month to month member, and I fully understand that I needed to provide 30 days written notice to cancel. My April dues were billed on 4/4. I called to find out how to cancel my membership and was told I needed to send back a completed cancellation form, and that they are lenient within a day or two of the 30 days notice. I filled out the form and sent it back on 4/5 - the general manager, Dan Andrews, acknowledged receipt of my information and told me Jaramis would handle everything from here. I never heard anything from him... but on 5/5 I saw a charge for May dues. I called VIDA to speak to someone and I was told the membership advisor was out because of an emergency and the manager was out on vacation. Assuming I was getting the run around, I contacted my credit card company and disputed the charge. I then sent Jaramis a follow up email letting him know what happened and that AmEx would be handling everything going forward. He responded on 5/6 apologizing for dropping the ball and said he's closed my account. A few days later, AmEx got back to me and told me the dispute was resolved in Vidas favor. They were citing that I cancelled my membership on 5/5... which fell short of the required noticed. I submitted all correspondence between Vida and myself to AmEx for further investigation including my original cancellation dated 4/5. AmEx responds to me telling me that VIDA is citing my cancellation date as 5/5. We ended up having to settle the issue as a fraud charge because Vida was submitting false documentation which resulted in me getting a new credit card number and having to update all billing with other companies... After the second issue, I contacted the general manager Dan Andrews, asking for a response from him as Jaramis clearly wasn't helpful... I have not heard back from Mr Andrews. Again, I never had an issue with VIDA in 3 years... except for when I tried to cancel... just make sure you save all correspondence with them... and I'd advise having your monthly dues taken from a credit card... that provides a little bit more protection than having it withdrawn from your checking account...

Positive experience: An amazing gym but way over priced

Fantastic experience: My favorite gym in DC. All the equipment is new and functional. I attend a lot of classes and I've found them all engaging, challenging and fun. The staff is super friendly too. After your workout is done, the locker rooms have everything you need including a steam room, a sauna and nice shower products. Great place.

Positive experience: Nice gym... Crowded at night and hard to get on certain machines. A touch pricey. But, it's pretty.... As are the people!

Fantastic experience: My favorite place to workout.

Fantastic experience: tall ceilings and not crowded

Fantastic experience: The staff is professional and the place is spotless

Fantastic experience: Great full featured modern gym

Fantastic experience: My favorite gym in DC.

Fantastic experience: Very trendy gym. Has club lighting which is annoying.

Fantastic experience: Always clean.

Positive experience: Love VIDA at the Yards! Staff are so awesome and the locker rooms are great. Love the space for lifting and cardio and have had a good experiences with classes.