Morris Heights Health Center

85 W Burnside Ave, 10453, Bronx
85 W Burnside Ave
10453, Bronx
+1718-716-4400

Opening hours

  • sunday: (closed)
  • monday: 8h-17h
  • tuesday: 8h-17h
  • wednesday: 8h-17h
  • thursday: 8h-17h
  • friday: 8h-17h
  • saturday: (closed)

MHHC is a Federally Qualified Health Center (FQHC), providing a wide range of quality primary, specialty, behavioral health, and supportive services to NYC residents since 1981. In addition to operating nine convenient health centers across the Bronx and Brooklyn, MHHC maintains one of the leading and largest school-based health programs in NYC. With twenty school-based health clinics in the NYC public school system, we provide comprehensive health and social services to students ranging from pre-k to high school. MHHC is "The Caring Place”, where the patient is at the center of everything we do.

Our comment from Nutrifinder.net about Morris Heights Health Center:

Morris Heights Health Center (MHHC) is dedicated to providing quality healthcare to the community, with a strong emphasis on compassionate service. Many patients have praised the friendly and helpful staff, as well as the ability to schedule same-day appointments. The clinic is especially noted for having great doctors who are attentive to patient needs, ensuring that everyone feels cared for during their visits.

However, there have been concerns regarding long wait times and difficulty in making appointments, particularly due to unresponsive phone lines and scheduling errors. Some patients have shared their frustrations about inconsistent customer service and experiences that felt unprofessional.

Despite these challenges, many loyal patients express their ongoing trust in MHHC, highlighting the dedication of individual healthcare providers and their commitment to improving patient experiences.

  • Positive feedback for friendly and supportive staff
  • Ability to quickly book same-day appointments
  • Quality of care provided by the doctors

Areas for improvement include enhancing appointment scheduling efficiency and addressing customer service responsiveness.

Nutrifinder.net cannot guarantee that the professionals and companies listed in the directory have adequate training or health certifications. Most of the companies that appear in the directory are nutritionists and dieticians, but there are also other types of professionals related to the nutrition sector. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consent.

Morris Heights Health Center: Reviews

2.6/5 (128 Reviews)
special kk 7 months ago

Negative experience: The wrost clinic ever on mental health. The doctor I had is a horrible doctor. If you need a letter back to work from your Psychiatrist with doctor Alerte I'm letting you know this doctor will contribute to your issues instead of helping you with it. I had the worst experience please save yourself. And now they want you to pay for a ESA letter for emotional support pet. Something I been getting for free for years from a therapist don't come to this clinic. If I could give it 0 starts I will. The staff are great. But that doctor is the worst. And now this new policy with the ESA letter is just ridiculous. If we seeing a therapist already why should I Pay for it online???

Morris Heights Health Center
Morris Heights Health Center

Hello! We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please use the link below to complete our contact us form and we will have a member from our team reach out to you directly. https://www.mhhc.org/contact-us/

Lisa Huggins 7 months ago

Fantastic experience: I have been coming to this place for the past 34 for ÿear. The doctors are great. The rest of the staff is very nice and helpful and respectful. Love going they.

Morris Heights Health Center
Morris Heights Health Center

Hello Lisa, Thank you for trusting us with your care for the past 34 years! We truly value your kind words about our doctors and staff. It’s always a pleasure to serve you, and we’re honored to be a part of your health journey. We look forward to continuing to provide you with the excellent care you deserve.

Ursa Luna 7 months ago

Fantastic experience: I got a same day appointment 30 minutes after I called. I was seen, taken care of , and discharged in about 25 minutes. Thestaff was friendly and helpful. Thank you!!!

Morris Heights Health Center
Morris Heights Health Center

Hello Ursa! Thank you for sharing your experience with us. MHHC is the “Caring Place” where the patient is at the center of everything we do. Our team of healthcare professionals strive to provide quality care across all our health center locations.

German Queen 8 months ago

Negative experience: Y'all is not my clinic stop mis spelling my name and sending me mail this is harassment I'm bout to file a legal complaint against y'all stop contacting me period

Nadena Flores 10 months ago

Negative experience: NO ONE ANSWERS THE PHONE AT EXTENSION 2224. I'VE BEEN TRYING TO CALL SINCE YESTERDAY MORNING AND NOW TODAY STILL NO ONE ANSWERS. THIS IS ABSOLUTELY INSANE!

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Morris Heights Health Center
Morris Heights Health Center

Hello Nadena! We’re sorry to hear that you were not able to speak with a member from our team. To ensure that we properly address your needs, please use the link below to complete our contact us form and we will have someone reach out to you directly. https://www.mhhc.org/contact-us/

Aida de Jesus 11 months ago

Negative experience: Please everyone change your location of doctor's. This place is no good. The recording says you could get a Physical appointment with in the same date. This is NOT true I been trying to get an appointment and they tell me late Janurary. Why say same date appointment when it's NOT true. If anyone knws of a better place let me know I would chane in a heart beat

Morris Heights Health Center
Morris Heights Health Center

Hello Aida! We’re sorry to hear that you were not satisfied with your recent experience with us. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please use the link below to complete our contact us form and we will have a member from our team reach out to you directly. https://www.mhhc.org/contact-us/

Diogenes Ortiz 11 months ago

Fantastic experience: Very nice staff, the place is very clean, my experience was excellent.

Morris Heights Health Center
Morris Heights Health Center

Hello Diogenes! Thank you for your feedback. We’re glad to hear that your experience with us went well.

HILDA GIMENEZ 1 year ago

Fantastic experience: Great people , great doctors!!! Do not see all the reviews of negative people. I love this place, they are amazing, they take care of you throughout all your appointments and visits from the moment you get inside. My kids love Dr Beruke!! So sad that they grown up alrededor and have to move on to the adult section but we love Doctor Taylor!!! It’s a great place, it’s a community where you can trust and count on them all the way. Thanks

Morris Heights Health Center
Morris Heights Health Center

Hello Hilda! Thank you for sharing your experience with us. MHHC is the “Caring Place” where the patient is at the center of everything we do. Our team of healthcare professionals strive to provide quality care across all our health center locations.

Yuridiana Moncion 1 year ago

Negative experience: A terrible service to deliver a form for almost a month and the doctor was never there.

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Morris Heights Health Center
Morris Heights Health Center

Hello! Yuridiana, We are sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure we adequately address your concerns, please use the following link to complete our contact form and we will have a team member reach out to you directly. https://www.mhhc.org/contact-us/

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Idalia HL 1 year ago

Negative experience: Very bad service, sir. Every appointment they make you fill out papers. This time they went too far. While I was filling out the papers, the children were taken in, had X-rays done, and went to lunch. They made us wait 30 minutes when they could have attended to them earlier. Horrible.

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Morris Heights Health Center
Morris Heights Health Center

Hello! Idalia, We are sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to serve the community better. To ensure we adequately address your concerns, please use the following link to complete our contact form and we will have a team member reach out to you directly. https://www.mhhc.org/contact-us/

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Juliza Gracesqui 1 year ago

Negative experience: My appointment was scheduled for 9:40 AM. I arrived at 9:15 AM, and I didn't leave until 12:15 PM. For starters, Dr. Rachelle Derosena- GYN: she mispronounced a patient’s name while calling for her before seeing me. She kept obnoxiously calling it out and then loudly saying, 'What the fu-- is this damn patient's name, that she's not coming.' The receptionist corrected her after realizing the mispronunciation. She then spent almost two hours with that patient. Finally, at 11:45 AM, it was my turn. Here are the key points of my terrible visit: She calls you 'honey' or 'sweety' in a condescending tone. She asked if I remembered when I received my immunizations. I'm not sure how she expected me to remember that when I received them in 2009 (she confirmed the date) and we are now in 2024. She judged me for my medical decisions to not have birth control but if she would do her job and check my chart, she would be able to review my bad experiences with birth control. I have never felt put down by a female doctor in the way she did. She was more concerned about arguing back with me and ensuring i know she's right and not wrong, than actually doing her job. Her disgusting/disrespectful/condescending tone is the reason why this clinic will not be a safe space for patients. Only reason i gave the two stars is because the reception and nurses are great.

Morris Heights Health Center
Morris Heights Health Center

Hello Juliza! Thank you for sharing your experience with us. We're sorry to hear that you were not satisfied with your recent visit to our health center. Please be assured that we are committed to providing thorough and compassionate care to all our patients. Your feedback is important to us as we continue to better serve the community. We would like to discuss your experience in more detail and ensure that your concerns are addressed. Could you please contact our Patient Relations department at [email protected] at your earliest convenience? A member from our team will follow up with you directly. We appreciate your patience and hope to have the opportunity to provide you with the care in the future.

C. C 1 year ago

Negative experience: Horrible experience won’t recommend this place.

Morris Heights Health Center
Morris Heights Health Center

Hello C.C! We’re sorry to hear about your experience at our health center. Your feedback is important to us as we continue to better serve the community. Please use the link below to complete our contact us form and a member from our team will reach out to you directly to assist with scheduling an appointment. https://www.mhhc.org/contact-us/

Marisol Aguilar 1 year ago

Fantastic experience: Excellent service is the best of the others I have been to, very nice nurses and doctors

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Morris Heights Health Center
Morris Heights Health Center

Hello! Marisol. Thank you for sharing your experience with us. MHHC is the 'care place' where the patient is at the center of everything we do. Our team of health professionals strives to provide quality care at all our health center locations.

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Annette Toribio 1 year ago

Negative experience: It doesn’t even deserve a star. The service is horrible. The people you have to deal with is horrible. The doctors horrible they can’t even give you a letter they say they will, but they don’t do it every time you call for an appointment you have to wait another three months to call again for the appointment and when you call them again they say we are full and we cannot take any more appointments now and it’s a continuous thing.

Morris Heights Health Center
Morris Heights Health Center

Hello Annette! We’re sorry to hear about your experience with our health center. Your feedback is important to us as we continue to better serve the community. Please use the link below to complete our contact us form and a member from our team will reach out to you directly to assist. https://www.mhhc.org/contact-us/

Kissairis Ramos 1 year ago

Negative experience: I have been waiting for about 1 month for a letter for the IRS. The lateness and irresponsibility of the person in charge of making the letters is terrible, a simple letter that is the same for everyone and they only have to edit the name is taking 1 month. I requested a letter that I consider to be simple, not a passport. Dr. Mukherjee is a sweetheart, super sweet and excellent with children, and her nurse, I don't remember her name but I know she is Dominican, is super friendly and dedicated. But the department in charge of the letters needs to improve a lot.

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Morris Heights Health Center
Morris Heights Health Center

Hello! Kissairis. We are sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure we address your concerns adequately, please use the following link to complete our contact form, and a member of our team will reach out to you directly. https://www.mhhc.org/contact-us/

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anyelina perdomo 1 year ago

Negative experience: Don’t come to this clinic I was a patient from this location they are no longer the same They give you the runaround even if you get there early Use a different health clinic

Morris Heights Health Center
Morris Heights Health Center

Hello Anyelina! Thank you for visiting one of our health center location. We’re sorry to hear that you were not satisfied with your recent experience. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please connect with us at https://www.mhhc.org/contact-us/ and someone from our team will follow up with you directly.

lillie butler 1 year ago

Fantastic experience: I was going to Morris Heights health center for 40 some years and it’s very good doctors there that helps you in your needs for medical ,Social service there to help with paperwork etc.

Morris Heights Health Center
Morris Heights Health Center

Hello Lillie! Thank you for sharing your experience and trusting us with your health care for 40 years. MHHC is the “Caring Place” where the patient is at the center of everything we do. Our team of healthcare professionals strive to provide quality care across all our health center locations.

Ash Marie 1 year ago

Negative experience: This place has gone down hill. No one answers the phone not even the supervisor. And if they do prepare to wait on hold until someone hangs up on you. Don’t waste your time

Morris Heights Health Center
Morris Heights Health Center

Hello Ash! We’re sorry to hear about your experience at our health center. Your feedback is important to us as we continue to better serve the community.

May Ray 1 year ago

Negative experience: Doctors don't care. Don't fill out paperwork and don't give a damn!

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Morris Heights Health Center
Morris Heights Health Center

Hello May! We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please use the link below to complete our contact us form and we will have a member from our team reach out to you directly. https://www.mhhc.org/contact-us/

cairel martinez 1 year ago

Negative experience: The wic office is the worst wic office I’ve ever dealt with.

Morris Heights Health Center
Morris Heights Health Center

Hello Cairel! We’re sorry to hear that you were not satisfied with your recent visit to our WIC office. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please use the link below to complete our contact us form and we will have a member from our team reach out to you directly. https://www.mhhc.org/contact-us/

David Cuevas Sr. 1 year ago

Negative experience: I could never get a hold of someone to make an appointment.

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Edward's Realm 1 year ago

Positive experience: The dentist was wonderful and the nursing staff aswell. Warm, friendly and professional. However, the reception staff needs some work. A bit too rude for my taste.

Morris Heights Health Center
Morris Heights Health Center

Hello Edward! Your feedback is important to us as we continue to better serve the community.

Manuel el papa : todo tipo de contenido 1 year ago

Fantastic experience: Very good service

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Morris Heights Health Center
Morris Heights Health Center

Hello Manuel! Thank you for your comments. We are glad to know that your experience with us was good.

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Mabel Prado 1 year ago

Negative experience: I am writing this review today because what transpired today at burnside pediatric is unacceptable. My daughter was scheduled today for her 2 month shots this morning at 8:10am. My husband and I arrived at 8am and no one was was there to receive us at the front desk. The security guard, who is always kind and pleasant, told us to sign our name on the clipboard. We waited until 8:30 to inquire why we haven't been called in, the woman at the front desk said the doctor is not in and she doesn't know why I was scheduled for 8:10am. My husband spoke to the same woman to ask if there was another provider, he was told that they were booked and was given the "i dont know" answer again regarding the scheduling. As a medical office manager, "i dont know" is not an adequate answer to give a concerned working parent who has scheduled an early appointment to attend appointments and not miss a day at work. This message has nothing to do with Dr. Beruke, who was kind and quick, or the nurse who Administered the shots, as she was the only one to apologize for the inconvenience caused today. The back of office staff is great. This falls on the administration of the office, this error in scheduling should have been caught prior to the appointment. The front staff is supposed to be kind, courteous and welcoming; that has never been the case with this office. The words "i dont know" should never be a answer. I understand the stressors of daily life but if this how patients are received first thing in the morning, perhaps training is needed. The front desk staff set the tone for a practice and as of now the tone is “im over it." What sealed the deal was witnessing a walk in patient, who only spoke Spanish, have to yell her sons ailments in a full waiting room because the Spanish-speaking employee couldn't be bothered to move from her desk. The mother was visibly embarrassed. As a result my daughter will be switching her pediatrician to an office that values the time of their patients. Good luck, I wish that this place improves because others may not have the luxury of switching like myself. This review was already sent in to patient relations.

Morris Heights Health Center
Morris Heights Health Center

Hello Mabel! Hello! We’re sorry to hear about your unpleasant experience at our health center. Our goal is to deliver the highest quality of service to every patient that walks through our doors. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, someone from our Patient Relations team will follow up with you directly.

Maritza Maldonado 1 year ago

Fantastic experience: Efficient, kind and meds are delivered

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Morris Heights Health Center
Morris Heights Health Center

Hello Maritza! Thank you for your feedback. We’re glad to hear that your experience with us went well.

Lilly Villalba 2 years ago

Fantastic experience: The staff Medical Assistant, case workers especially my doctors are super caring considerate experienced and I receive excellent care, been here for many years and will continue with MHHC, thank you so much

Morris Heights Health Center
Morris Heights Health Center

Hello Lilly! Thank you for trusting MHHC with your healthcare needs. We're glad to hear that your recent visit with us went well. Your feedback is important to us as we continue to better serve the community.

Josephine Bryant 2 years ago

Fantastic experience: Yes I really like doctor Taylor she was very helpful and caring

Morris Heights Health Center
Morris Heights Health Center

Hello Josephine! Thank you for sharing your experience with us. MHHC is “The Caring Place” where the patient is at the center of everything we do. Our team strives to provide quality care to every patient that walks through our doors.

Paul Ramos 2 years ago

Negative experience: It says open at 8am but doors open at 9am then you'll have to wait another half hour before they even begin taking patients. So I was waiting an hour and a half not feeling well as a walk-in... All to be told I'll have to wait til December to be seen (mind you today is Sept 8th and there were 4 other patients there max). I will definitely be changing my PCP.

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Morris Heights Health Center
Morris Heights Health Center

Hello Paul! Thank you for visiting one of our health center locations. We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Maria Quiles 2 years ago

Fantastic experience: Excellent!!!

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Morris Heights Health Center
Morris Heights Health Center

Hello Maria! Thank you for your feedback. We’re glad to hear that your experience with us went well.

Dominic Scott 2 years ago

Fantastic experience: Great Staff, Service And Excellent Accommodations When Needed. Treated With Great Care, Love AAnd As If I Was One Of There Own Family. Currently Live Back In Brooklyn. But Still Choose To Travel And Have My Visits There ....

Morris Heights Health Center
Morris Heights Health Center

Hello Dominic! Thank you for trusting MHHC with your healthcare needs. We’re glad to hear that your recent experience with us went well.

Martha Mena 2 years ago

Fantastic experience: The wait time wasn’t long, excellent

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Morris Heights Health Center
Morris Heights Health Center

Hello Martha! Thank you for your feedback. We’re glad to hear that your experience with us went well.

Ari Med 2 years ago

Fantastic experience: Excellent! My doctor is Julius Nwosu, he understands my health issues, he’s always on top of me, asking everything about my health, if I need anything to always reach for him, and I just go to the clinic, and let the front desk person that I’m there and to let him know. I’ve been a patient since 2006.

Morris Heights Health Center
Morris Heights Health Center

Hello Ari! Thank you for trusting MHHC with your healthcare needs. We're glad to hear that your recent visit with us went well. MHHC is “The Caring Place” where the patient is at the center of everything we do. Our team strives to provide quality care to every patient that walks through our doors.

Julma Lozada 2 years ago

Negative experience: BE VERY CAREFUL!!! I went to their dental facility at this health center thinking I would be in-network since they accept my insurance for primary care and mental health. I WAS WRONG! As someone whose a administration worker I thought the admin team was capable enough to verify that not only my insurance is active BUT IN-NETWORK. I WAS WRONG. I scheduled my visit at least 2-3 weeks in advance since I have to give notice at my job in order to attend my visit. As an admin, I have to prepare for appointments at least a week in advance to not only verify insurance but to ensure that we accept the insurance. Unfortunately the administrative team at this location did not do that. Instead they let me have my visit without a warning. At my job I make sure to warn the patient especially if they have Medicaid. If you didn’t know, if you pay any medical bill you will be at risk of loosing your Medicaid benefits. Due to this, I am now at risk of loosing my Medicaid benefits because now I have to pay this $900+ dental bill that I obviously can not afford. If i could afford this bill I wouldn’t be on Medicaid… I am not sure what level of training these administrative workers get or where you get them but you need to do better especially when you run a business in a low income neighborhood. I tried calling the facility numerous of times to see how they can help. They do not pick up the phone and they certainly do not call back when you ask them to via voicemail. Meaning they either do not go over their voicemails or they simply ignore it. I urge you to please verify that your insurance is in-network with the provider you will be seeing. You can do so by searching up the providers full name and then adding “NPI Number” afterwards. With that same number you can provide it to your insurance to verify that they are in-network. Please do not be as trusting as me and take my word for it. Just because you know how to do your job correctly does not mean that others can.

Morris Heights Health Center
Morris Heights Health Center

Hello Julma! We’re sorry to hear about your unpleasant experience at one of our health center locations. Our goal is to deliver the highest quality of service to every patient that walks through our doors. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Jacquelin Paredes 2 years ago

Fantastic experience: Excellent service, both from the lady in customer service who assisted me upon arrival and speaks Spanish, and the young woman who took me to the consultation. The doctor was professional, very clean, polite, and I liked how he did the work. Thank you.

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Morris Heights Health Center
Morris Heights Health Center

Hello Jacquelin! Thank you for your feedback. We’re glad to hear that your experience with us went well.

sandy Gonzalez Rivera 2 years ago

Fantastic experience: I wàs taken care of properly and I love it, I always get the one on one.

Morris Heights Health Center
Morris Heights Health Center

Hello Sandy! Thank you for trusting MHHC with your healthcare needs. We're glad to hear that your recent visit with us went well. MHHC is "The Caring Place” where the patient is at the center of everything we do. Our team strives to provide quality care to every patient that walks through our doors.

Hellen Thomas 2 years ago

Fantastic experience: You get greeted at the instance of the building by a very nice young man that has been there for quite some time and you get upstairs and you are greeted by some very nice workers at the front desk. Then one of the best doctor, Dr Bernard's assistant is a sweetheart of a person takes your vitals and then you get to see the Queen herself Dr Bernard. She's very approachable and kind. When leaving the building again you are greeted again by this very kind young man that wishes you a wonderful evening. Thank you Morris heights Medical Center

Morris Heights Health Center
Morris Heights Health Center

Hello Hellen! Thank you for sharing your experience with us. MHHC is "The Caring Place” where the patient is at the center of everything we do. Our team strives to provide quality care and service to every patient that walks through our doors.

Dawn Bowman 2 years ago

Negative experience: I’m in pain and still awaiting an MRI and therapy since the 15th of Aug

Morris Heights Health Center
Morris Heights Health Center

Hello Dawn! We're sorry to hear about this unpleasant experience. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Manuela Ciprian 2 years ago

Fantastic experience: Excellent

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Morris Heights Health Center
Morris Heights Health Center

Hello Manuela! Thank you for your comments. We are glad to know that your experience with us was good.

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Barbara Richardson 2 years ago

Fantastic experience: It was good as always I’ve been going to my health Center how many years, and the people are always friendly and courteous

Morris Heights Health Center
Morris Heights Health Center

Hello Barbara! We’re glad to hear that your recent experience with us went well. Thank you for being a patient of MHHC and trusting us with your health care needs throughout the years.

Carolyn Ortiz 2 years ago

Fantastic experience: Dr Slomko is the best

Morris Heights Health Center
Morris Heights Health Center

Hello Carolyn! Thank you for your feedback. MHHC is the “Caring Place” where the patient is at the center of everything we do. Our team of healthcare providers strive to provide quality care to every patient that walks through our doors.

elizabeth grullon 2 years ago

Fantastic experience: They treated me very well

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Morris Heights Health Center
Morris Heights Health Center

Hello Elizabeth! Thank you for your feedback. We are glad to know that your experience with us was good.

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Wendy Lopez 2 years ago

Fantastic experience: Yes, it was very good, the animations.

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Morris Heights Health Center
Morris Heights Health Center

Hello Wendy! Thank you for your comments. We're glad to know that your experience with us went well.

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Daisy Ortiz 2 years ago

Fantastic experience: She is a very good dentist

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Morris Heights Health Center
Morris Heights Health Center

Hello Daisy! Thank you for your feedback. We’re glad to hear that your experience with us went well.

Shaquema Petrie 2 years ago

Negative experience: Dr. Walsh came highly recommended; however it was by far the worst experience I had at Morris Heights. I have been coming to this clinic for almost 30 years after this visit I am strongly considering going elsewhere. He was rude, short and sarcastic. The interaction with him made my daughter and very uncomfortable. If I decide to continue to visit Morris Heights I will NEVER EVER see him again.

Morris Heights Health Center
Morris Heights Health Center

Hello Shaquema! We’re sorry to hear that you were not satisfied with your recent visit. Our goal is to deliver the highest quality of care to every patient that walks through our doors. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Alberto Rivera 2 years ago

Negative experience: The worst experience in my life. Dr. Bernard immediately told me she doesn't accept new patients as I was Dr. Bookhardt patient. Dr. BERNARD Just wanted to do a eye doctor appointment. I will never go back to your clinic. It's been over 6 months anyone ordered lab's or a doctor examine me. I am switching to Mt. Sinai with Dr. FARBER. YOUR CLINIC IS GOING BACKWARDS with patient care. When I first started with you guys you was the best. In the past year you become the worse clinic in NYC.

Morris Heights Health Center
Morris Heights Health Center

Hello Alberto! We’re sorry to hear that you were not satisfied with your recent visit. Our goal is to deliver the highest quality of care to every patient that walks through our doors. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Jenny The Barbie 2 years ago

Fantastic experience: My experience today was fast, simple and easy and I was taken care of with my needs. Thank you!

Morris Heights Health Center
Morris Heights Health Center

Hello Jenny! Thank you for sharing your experience with us. MHHC is the “Caring Place” where the patient is at the center of everything we do. Our team of healthcare professionals strive to provide quality care across all our health center locations.

Siria Cayetano 2 years ago

Fantastic experience: Excellent

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Morris Heights Health Center
Morris Heights Health Center

Hello Siria! Thank you for your feedback. We’re glad to hear that your experience with us went well.

Dorothy Isler 2 years ago

Negative experience: Morris Heights health center used to be a good place to go to now when you call to make an appointment you can’t make an appointment they put you on hold for 15-20 minutes then when you get to where are you supposed to get to they don’t answer the phone to make an appointment then when you get connected to someone and tell them that you’ve been on the phone all day they are rude and hang up the phone. Morris Heights health center doesn’t have good customer service or good etiquette.

Morris Heights Health Center
Morris Heights Health Center

Hello Dorothy! We’re sorry to hear that you were not satisfied with your experience with us. Your feedback is important as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

crystal rivera 2 years ago

Negative experience: Had the worst experience at this place ! Doctors arent educated in women who decide to do home births so my newborn wasnt able to be seen ! The doctor left the room screaming my business in front of everyone in the waiting room. My baby is only 5 days old and he didnt understand that he doesnt have insurance or isn’t fully registered yet due to being JUST BORN ! It takes 30 days for a newborn to be fully registered and to receive their birth certificate and social. The doctor made it seem as if my newborn wasnt mine because I decided to have a home birth saying out loud “this baby doesnt exist” and calling it “hearsay”. This place is super unprofessional and I will never go here again or recommend this place to anyone.

Morris Heights Health Center
Morris Heights Health Center

Hello Crystal! Thank you for visiting one of our health center locations. We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

mari Mar 2 years ago

Positive experience: This place have improved with wait time of appts but have to work better on appt availability

Morris Heights Health Center
Morris Heights Health Center

Hello Mari! Thank you for visiting one of our health center locations. We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Jefferson Stepan 2 years ago

Negative experience: Worst Health Center in Morris Heights. If I could give it -5 stars I would. Long story short, to make an appointment in the place is almost impossible. Most if not all employee’s don’t have the proper training in customer service or any service if that. Place is a mess/unorganized. Employee are Extremely Rude. Will be reaching out to corporate because place has been like this for years and nothing has been changed as far as Staff & Service. Spoke will many locals & they seem to have the same issues.

Mariel Alayon 2 years ago

Negative experience: The waiting time is ridiculous. I MEAN WHAT'S THE POINT IN MAKING AN APPOINTMENT SERIOUSLY‼️‼️‼️ WALK-INS ARE EVEN WORSE........

Morris Heights Health Center
Morris Heights Health Center

Hello Mariel! Thank you for visiting one of our health center locations. We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Geifry Cordero 2 years ago

Negative experience: After waiting for a dental appointment for 3 months, they canceled it because I was 20 minutes late, unbelievable.

Morris Heights Health Center
Morris Heights Health Center

Hi Geifry! Thank you for visiting one of our health center locations. We’re sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Luis Firpo 2 years ago

Positive experience: The complicated appointments change a lot with primary care doctors and the attention when receiving the patient is very unpleasant.

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Morris Heights Health Center
Morris Heights Health Center

Hi Luis! Thank you for visiting one of our health centers. We're sorry to hear that you were not satisfied with your recent visit. Your feedback is important to us as we continue to better serve the community. To ensure we address your concerns appropriately, please email us at [email protected] and someone from our team will contact you directly.

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V F 3 years ago

Negative experience: Don’t go to this center ! When I went for my wic for the first time with my new born! The lady who assist me told me basically that my child was not going to make It far & will be hard to get called for a job interview because his name is difficulty to pronounce, which is really isn’t ! Maybe for her ! Dumass! (excuse my language because that’s how I really felt when she mention that to me !) is people out here with the weirdest hardest name in this world and are the wealthiest people and you got someone telling a parent that ! That was my last visit there I can tell you that much !

Samir Aquino 3 years ago

Fantastic experience: Excellent, I loved their service and attention.

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Jasmin Tolentino 3 years ago

Positive experience: Excellent service

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Judith Laguerre 3 years ago

Negative experience: I have been coming to this clinic for over 30 years and I don't care what kind of appointment you need you shouldn't have to wait 4 months to see your doctor.. The clinic is getting so greedy that they keep on taking so many patients that your doctor can't see you until 4 months later because because of all the patients they're taking. it's all about greed not caring about the patients like they sign say is a caring place no it's not cause if you care your Patients wouldn't have to wait 4 months to see their doctor they don't want to see another doctor they want to see their Regular physician. On top of that security don't know how to mind their business when you're talking to patient advocate the security don't have nothing to do with patient advocate unless I was kicking her a**. And the staff has come become very unprofessional when it comes to speaking to the patients.

Morris Heights Health Center
Morris Heights Health Center

Hello Judith. Thank you for visiting one of our health center locations. We’re sorry to hear that you were not satisfied with your visit. Your feedback is important to us as we continue to better serve the community. To ensure that we properly address your concerns, please email us at [email protected] and someone from our team will follow up with you directly.

Anonymous Hart 3 years ago

Fantastic experience: This is the best clinic to go to

Taina Cueto 3 years ago

Negative experience: I WISH I CAN GIVE ZERO STAR!!! THIS IS THE WORST PLACE EVER! THEY TRIPLE BOOKED THE DOCTORS, 5 PATIENTS IN THE SAME HOUR, then you have to wait like 2 hrs to be seen. AND THOSE LADIES HAVE THE NASTIEST ATTITUDE, ALL OF THEM LIKE THEY OWN THE DAMN PLACE. Will NEVER go there again!

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Deborah King 3 years ago

Negative experience: They don't answer the phone to make an appointment or they hang up the phone you do better going there to make an appointment

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Marcelina Morla 3 years ago

Negative experience: Horrible service I stood online for 2 hours to get tested once inside and waiting 2 more hours they took people who didn’t even have their paper work ready and put them ahead of everyone !!! And they do not have your information available on the patient portal so how do you get your results!! 5 to 7 days ? To have your COVID results??? Seriously??!!!

Mariela Hernandez 3 years ago

Negative experience: I’m extremely unsatisfied with this place! My appointment was for 10am . I was not called at all! I asked the front desk how much longer until I’m called , this is at 11:30am, she saids 2 minutes 20 minutes later I asked her again. Now she saids the Doctor can’t see me! Why? It’s not like I disappeared, I’ve been sitting in the chaotic waiting room for almost 2 hours. I asked to speak to the nurse (she was extremely helpful) I explained my situation and she spoke to the medical assistant. Now at 12:30 the office manager comes out to speak to me, to tell me another doctor will see me at 1pm. I’m still waiting. Extremely dissatisfied and disappointed. The medical assistant did not call my name!!! If she thought she did she called a different name!!! I will follow up on this message!

Harfel Jaquez 3 years ago

Negative experience: My dentist used to be at this location and moved to the one at Edward L. Grant, and I am so glad she did. I haven't even been to the new location, but the fact that they picked up the phone on my first try and did not sound annoyed at me for calling already puts them miles ahead of the Burnside location. My experience with the location at 85 W Burnside is limited to the dental department. They never pick up the phone. For one year I have struggled to get an appointment to for a crown after a root canal re-treat. I've even had to have the temporary filling that was put in replaced during that time (that was an emergency appointment, had to take time from work and go in to have it done). The only reason I've put up with them is that my dentist is great and I trust her, but now that she's moved to another location I am never coming to this place again.

Timestorm0 Dreams 3 years ago

Negative experience: At first the clerk said that they take my Health insurance, On my fallow up appointment I bring my health insurance, They don’t take it, stuck with a $907.00 bill that I can’t forward to my health insurance provider because the clinic doesn’t have a contract with them. The doctor in my presence was conducting his personal agenda, and it was a medical student that was taking care of me, I have Tinnitus, “she said how could you live like that” I’ve always had second thoughts regarding this clinic that is a 10 minutes walk from where I live.for convenience this is what I get. I will never go back to that clinic.

Tanya 3 years ago

Negative experience: A waste of time. We had a 12N appointment for a COVID vaccine. Overbooked, unorganized and chaotic. We left at 12:35pm without getting the vaccine. Do not waste your time. Choose another facility.

Md. Abdullah 3 years ago

Negative experience: Very unprofessional behavior. No time management.

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Sadat Djeponogni 3 years ago

Negative experience: I had the worst experience this morning, I had an appointment at 8am for a flu vaccine for my daughter. Got their at 8am and it’s 9:15am still no nurse to give my daughter a flu shot so she can go to school. 9:20am I went off on them and ask to speak to a supervisor because two ladies came after me as a walk in and they went to see the doctor before me. How can you call two people that came after me to see the doctor and you have me still sitting down over there waiting for a simple 2 min flu vaccine Smfh. They are so slow and unorganized. An organized staff will not call two patients that came after me and I’m still sitting waiting. Something needs to be done. Even if you have an appointment they will still don’t care. You have to wait almost 2 hours to see the doctor or nurse.

Ibrahima Fofana 3 years ago

Negative experience: Wait in the doctor office for 20 minutes nice can t believe it trying to be patient here

melanie soriano 3 years ago

Negative experience: They gave me the run around first they lost my information. Every time I would call they told me someone would call with my results, no one did I had to keep calling there office for no answers at all. Waiting for them to pick up the dam phone you would die. Very unprofessional don’t know what they are doing at all. I was waiting on the phone for 30 mins and was hung up on I called again no one answered, they are affecting me to go back to work.

Yrisnelda Cruz 3 years ago

Negative experience: Don't book your appointments at 8 am for Saturdays they open up at 9.

T Dimplez 4 years ago

Negative experience: This Clinic is horrible do not go there never have no doctors always canceling your appointments without telling you they are the worst critic ever you will die do not go there trust me!! I've been going there for a while. They Don't know shitt give you the wrong medicine never have appointments do not go to this CLINIC!

Destiny Armstead 4 years ago

Fantastic experience: Pediatrics is very organized. Doctor’s are great. Answer all your concerning questions. My child love his physician. Highly recommend

Cenny Fernandez 4 years ago

Negative experience: Customer service has gotten extremely worse since Covid started

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J Loatman (Johnny Ill-Figure) 4 years ago

Negative experience: Horrible. The Dr is never in time I rescheduled 3 times and all three 830 appointments took almost 3 hrs. When we are late we get forced to reschedule when they are late we are just forced to deal with it. No matter the situation we as the patient is going through. I give a 0

Kisha Harper 4 years ago

Negative experience: TERRIBLE THERE TOO SLOW I KNOW YOU HAVE TO BE CAREFUL OF THE 5 RIGHTS OF MEDICATION BUT DAYUM....I THINK ITS BECAUSE OF THERE SETTINGS OR THE PANDEMIC CAUSE THEM SLOW MOTION BABY.....THIS PHARMACY IS NOT ON THEE OUTSIDE ITS INSIDE THA FLOW IS SORT OF SLOW AT TIMES BUT I DO BELIEVE THERE FEELING TOOO COMFORTABLE IN THERE WORK SETTING THE LIGHTS ARE VERY DEM THEY NEED TO BRIGHTEN THEM LIGHTS UP TO WAKE UP THEM SLOOOOOOOOW WORKERS BCUZ ITS NOT ALL OF EM.....BUT REMEMBER THEY DO SAY:: 1 BADD APPLE SPOIL THA WHOLE DAYUM BUNCH.....SO LETZ GET IT GET IT TOGETHA

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Karla Simmons 4 years ago

Positive experience: I was worried about this place because of the reviews but I had such a great experience with my dentist! Her name is Phiebee Dai, she was so sweet & super informative!! :)

Mike Mike 4 years ago

Negative experience: This is by far the most unprofessional Medical Clinic in the Bronx. No wonder they receive such low ratings from Patients online. One staff member got angry because an African woman who did not speak English needed her help, you would think for a Hispanic woman she would understand the plight of another immigrant from other country and help, especially since she's customer service. She should be ashamed of herself. Dr Marshall Tse is so unprofessional and lacks people skills. A customer came there the other day reporting a minor headache, his only solution was to test for Covid even though they had no covid. Especially when patients just need a prescribe med to deal with temporary migraine. If they can't tell the difference between Covid and Migraine then they need to be careful of future lawsuits from Patience for improper treatments and exams.

yanira Morales 4 years ago

Negative experience: Is not good

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yamira cajigas 4 years ago

Fantastic experience: I love the place I took my daughter there when she had asthma and she was taken care of immediately....

Judith Salinas 4 years ago

Negative experience: This place is so horrible, especially when you call. Customer service horrible. Dr. Bernard is the best.

niulka jerez 4 years ago

Positive experience: Good service and good hygiene. In pediatrics, the nurses are very kind.

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eddica matos matos 4 years ago

Negative experience: They never answer the phone I’ve called over 20 times to get hanged up on and not treated correctly I had an appointment over the phone and missed it because they didn’t transfer me over honestly they aren’t very good especially when it comes to over the phone appointments

Stephanie Rivera 4 years ago

Negative experience: this is the worst location you can go to for medical services. Please DO NOT waste your time. They have the WORST patient care. The staff the doctors they are absolutely horrible. And forget about trying to communicate with them their phone services are the worst. Got my son a physical and had to wait one month for the paperwork, absolutely RIDICULOUS!!!!

patricia morris 5 years ago

Fantastic experience: I've been registered patient at Morris Heights Health Clinic at 85 W.Burnside Ave. Since 1994. My Primary Care Provider is Dr. M. Bernard, but her Physcian Assistant, Mr. Julius Nwosu, Is the one who assist me with all my health issues and concerns. He's Very Professional and Respectful. To me, He is Morris Heights, He and His Medical Assistants. Yes, We All Have Our Moments, But They would'nt Be Human Without Highs and Lows. Overall, my family and I have recieved the best care under our Primary Providers at Morris Heights Health Clinic.

Onieke Hoheb 5 years ago

Negative experience: They NEVER answer the phone. I’ve been calling since 9 am and I still have yet to get anyone on the phone.

Nairovi Herrera 5 years ago

Negative experience: I arrived at about 1pm with a tooth emergency... i received a flyer stating the dental clinic is open for emergencies at another location, o drive to the states location, i call the number set for emergencies and im told to make an appointment.. what part of emergency and tooth pain leads to think that a patient would want to make an appmt for next week for an emergency. Your flyer is misguiding and not sure if you are doing this because you are in a poor and underserved community but don’t waste a patients time with a misguided announcement just say you are not available for real dental emergencies

Jose CabrerA 5 years ago

Negative experience: Horrible worst health center I’ve been to also this one doctor named dr.bernard horrible attitude doesn’t know how to comunícate loves to make you feel bad

Lee Azam 5 years ago

Negative experience: Worst experience! I had appointment with Dr. Taylor at 11.40 am. I came here at 11.40am. Now 12.50 pm and they told me, I been rescheduled and another Dr will see me at 1.00 pm. Then what about my waiting period? After 1.5 hour waiting, I have to see another Dr? This is ridiculous and no one care for this. Still waiting in this careless place.

Nerys Garcia 5 years ago

Positive experience: I love the pediatric center nurses are nice and the doctor reminds me of Jim Carrey he's so funny

yarleny pascual veras 5 years ago

Fantastic experience: Good staff, they call you two days before your appointment and if they don’t get in touch, they send you a text message. There is good hygiene, it is very spacious, and their professionals are very attentive.

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Mabel Amah 5 years ago

Fantastic experience: Always ready to assist in the best and most professional way.

Ruth Terrell 5 years ago

Negative experience: Can't make an appointment because no one answers the phone and the staff is very rude and unprofessional and so are the administrators

westside whitemike 5 years ago

Fantastic experience: It's ok

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Deshante Russell 6 years ago

Negative experience: HORRIBLE PLACE

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Grace Bernabela 6 years ago

Negative experience: Not sure why this wic place have phones, they never answer or call back !!!

Sandra novoa 6 years ago

Negative experience: In pediatrics, bad service, they are very slow and making an appointment is a problem; many times when you call, they leave you waiting and hang up on you.

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Mary Mejia 6 years ago

Negative experience: Horrible clinic!! My son had an appointment from a month ago. The day of the appointment I go and they tell me he can’t be seen because they don’t accept children under 5! The staff must be stupid or illiterate because I clearly have them his date of birth the day of the appointment . Never again

nathaly tapia 6 years ago

Fantastic experience: Great place really nice staff.

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Isaa Ray 6 years ago

Negative experience: If I can give this 0 stars I would I really hate this clinic so un organized they don’t even call you back for lab result you have to call them to see if they even decide to pick or just go in, rude receptionist and doctors that give opinions you don’t even ask for like how rude trying to make you feel bad like your job is to help the patient your a doctor not a therapist can’t believe this is the clinic I’ve been going to only reason is because it right down the block and my mother been taking me there since young but now that I’m old enough I finally changed my doctor can’t Handel this nomore don’t go to Morris hieghts clinic!! and don’t take your child there simple!!!! They will have you waiting hours and hours that why I go an hour before they close so attend me faster

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