
Natural Healthy Concepts

Information about Natural Healthy Concepts
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 9h-17h
Your one-stop shop for everything natural health and wellness.
Enjoy a large practitioner curated selection of retail and professional grade vitamins, specialty supplements, natural skin and hair care, homeopathics, aromatherapy, essential oils, natural cleaning and pet health. Integrative Functional Nutritionists available for consultation appointments.
Nutrition supplement brands including Charlottes Web, Nordic Naturals, New Chapter, Now Foods, Terry Naturally, Garden of Life, Renew Life, Natures Way, and many more. Homeopathics from Boiron, DesBio, etc. Professional-grade brands include Metagenics, Pure Encapsulations, Douglas Labs, Standard Process, Ortho Molecular, Designs for Health, Premier Research, Thorne Research and many more!
Our comment from Nutrifinder.net about Natural Healthy Concepts:
Natural Healthy Concepts is a leading supplier of high-quality health supplements, vitamins, and natural health products in the United States. With a dedicated and knowledgeable staff, this store has gained a reputation for providing outstanding customer service and a welcoming shopping experience.
Customers have consistently praised the following aspects:
- Exceptional staff who are always helpful, friendly, and knowledgeable.
- A wide selection of top-quality products, including niche brands that may not be available elsewhere.
- Competitive prices and timely shipping for online orders, with many customers noting the efficiency of their service.
- A clean and organized store environment that enhances the shopping experience.
- Informative staff who are eager to assist without being overly pushy, making it easy for customers to find what they need.
However, some customers have experienced occasional issues such as product effectiveness, pricing concerns, and mixed feelings about customer service during peak times. It’s important to note that Natural Healthy Concepts values feedback and is committed to improving customer satisfaction.
Overall, Natural Healthy Concepts is highly recommended for those seeking natural products and supplements, with many loyal customers expressing their intent to continue shopping here due to the quality of products and service.
Natural Healthy Concepts: Reviews
Fantastic experience: Called the store beforehand to check to see if they had my supplements and they did. When I arrived I had to wait a few minutes, since it was black Friday, and someone helped me find my products to purchase. They are always really helpful!
Fantastic experience: We've been buying vitamins from them online for years now! Never realized they were local. Friendly staff and decent deals for new and returning customers
Fantastic experience: Very helpful staff! They took the time to go over products and prices with me..Unfortunately the product didn't work well for my condition. I was one of the 20% that it didn't work well with. Otherwise, I had a great experience and highly suggest if you're trying things more natural.
Positive experience: Very helpful staff & good products
Fantastic experience: Nice selection and the staff are very helpful.
Fantastic experience: This company is AWESOME. I get most of my supplements from them (and have for years). Their prices are appropriate, their shipping is timely, their customer service has always been top notch, etc. I'm so thankful to have found them!!!
Positive experience: They are very helpful. Almost to a fault. You walk in and they ask right away if you need help. I had been in there couple of times. I feel it is over done. Like they watching over you all the time. Prices are little high.
I am sorry you had an uncomfotabel experience. We pride ourselves in customer service and want to be sure we are taking care of everyone and sometimes a customer may be asked more than once. Thank you for the feedback. Have a wonderful day!
Fantastic experience: Great service and best selection around
Thank you for your support Jena, we are glad you had a good experience.
Fantastic experience: I have been buying all of my supplements from Natural Healthy Concepts for the past several years. This is a store you can trust. They offer very competitive prices and high quality supplements. They usually ship your order the same day and it arrives within 2-3 days. I never have any concerns about the authenticity or safety of any supplements I purchase at NHC, unlike Amazon where you truly do not know what you are getting. I want to always ensure what I am putting in my body is safe. I highly recommend them.
Fantastic experience: Great staff great products
Thank you for your feedback, Tina!
Fantastic experience: I ordered from them for the first time earlier this week. They had an excellent price with no shipping. However a 99 cent handling fee. That was perfectly acceptable because I only wanted to order 1 $12 item. It came in 2 days. I was especially impressed with their eco-friendly packaging. Would buy from them again.
Fantastic experience: I order my supplements from NHC. They always get them in the mail promptly, and their sales are good.
Fantastic experience: Staff are so informative and helpful. Not pushy in any way.
Thank you for the lovely review. We are glad you had a good experience and look forward to helping you in the future.
Fantastic experience: They are extremely helpful and always answer the phone right away. I have always received my orders without any issues.
Fantastic experience: Everyone is so friendly and willing to help or answer questions!
Thank you Carey for your feedback. We appreaciate you!
Fantastic experience: The store carries a wide variety of of quality products. Staff at NHC is very friendly and knowledgeable!
Thank you for the great feedback Lea Ann. And always remember anything on our website is also availabe to get in the store. Just ask one of our team and we are happy to assist you!
Positive experience: Helpfully and friendly
Thank you for your feeback Bernie! We appreciate you!
Fantastic experience: Good products. Free shipping. Friendly service
Fantastic experience: I've only shopped via their fantastic website and thoroughly impressed with their product line and shipping arrangements. NHC's online store is impressive - I can only imagine what the brick and morter store must be like! Lucky you if you live local to this store!! Thanks again! Keep up the great work! Merry Christmas and to a productive and healthy 2024!
Thank you Mike for this wonderful review. If you ever visit Wisconsin, we would love to help you in the store! Happy and Healthy Holidays to you!
Fantastic experience: I have been with this company for years and years and would highly recommend them. I don't need to look elsewhere. They offer a huge selection of products. Their products are top quality. They have an EXCEPTIONAL customer service department. I have had glitches with shipping, but Bill and Jason have worked out everything. Thank you both. Keep up the exceptional work!
Hello Gloria, I'm very sorry this has happened. I asked Bill to look into this and reach out to you. On the surface it looks like in the past USPS was selected as the shipping method and on these last three orders Fed Ex was selected. Regarding the delivering seperate - There were three orders placed two days and our fulfillment system is real time, when the orders come in the order goes straight to the warehouse, even on the weekend. Having said that I still hope that when you and Bill are able to connect we can come to a solution that works for everyone. Thank you, Jason
Positive experience: Great products and customer service.
Thank you for your feedback, Lynn.
Fantastic experience: Just went to NHC for the first time this week and I was beyond impressed! It was so nice to go to a store that had so many different better choice products all in one place. The store was very clean and organized and the staff was kind and helpful. I will definitely be returning and telling others about NHC as well.
Thank you McKenna for this wonderful review and appreciate you taking the time to let us know. We look forward to helping you in the future.
Fantastic experience: Employees are always super nice and the products are very high quality
Thank you for your feedback Benjamin! We all appreciate your support!
Fantastic experience: Very helpful and had many brands you can’t find other places. Mentioned free shipping when ordering online.
Thank you Patricia for your review. We are glad you had a good experience.
Fantastic experience: Very helpful and friendly staff.
Thank you for your feedback Kris and your continued support!
Negative experience: Not a good selection
I am sorry to here you could not find what you were looking for. We carry about 30,000 supplements which are all available in our retail store and online. Thank you for your feedback.
Fantastic experience: Excellent products and service.
Thank you for your review Jamie. We appreciate your feedback.
Fantastic experience: Ordered a SI support belt from them online in the wrong size. I called them and they promptly refunded the money and sent me a new one. Very satisfied and glad that I supported them instead of Amazon.
Thank you for your feedback and glad we could remedy the situation for you. We also appreciate your support.
Fantastic experience: Very friendly folks, very knowledgeable.
Thank you for the kind words Matt!
Fantastic experience: This IS the premier place to go in town.. EXPERT advice beyond what any other store will be able to
Thank you for taking the time to leave a review, we appreciate the kind words.
Fantastic experience: There probiotics are great. Easy to order and quick shipping!
Fantastic experience: Top brands for nutritional supplements, offer free shipping, exceptional quality and service.
Fantastic experience: My recent visit to Natural Healthy Concepts left me thoroughly impressed and rejuvenated. From the moment I stepped into the store, I was greeted with a warm and inviting atmosphere. The cleanliness of the store was immediately apparent, and the delightful aroma that filled the air only added to the experience. What truly made my visit exceptional was the exceptional service provided by the staff, particularly a wonderful lady who went above and beyond to assist us. Her knowledge and expertise were evident as she guided us through the store, helping us find exactly what we were looking for. Her genuine kindness and willingness to engage in meaningful conversations made the entire experience truly memorable. Natural Healthy Concepts boasts an impressive array of products catering to those seeking a holistic approach to health and wellness. The carefully curated selection of natural health products and herbs is a testament to the store's commitment to providing high-quality options for its customers. Whether you're a seasoned natural health enthusiast or just beginning to explore this realm, Natural Healthy Concepts is a treasure trove of valuable information and products. From supplements to herbs and everything in between, the store offers a wide variety of options to suit diverse needs. In conclusion, my visit to Natural Healthy Concepts was an absolute delight. The store's cleanliness, captivating aroma, and most importantly, the incredibly kind and knowledgeable staff, create an environment that fosters wellness and positivity. I left feeling inspired and armed with the products I needed to support my health journey. If you're looking for a haven of natural health and wellness, I wholeheartedly recommend paying a visit to Natural Healthy Concepts.
Jessica, thank you so much for the very kind words. We are so happy you had an amazing experience and hope to continue to off the same great service your future visits. Have a beautiful day!
Fantastic experience: Super friendly service.
Thank you for your feedback Judy! Have a beautiful day!
Fantastic experience: 100/100 this place amazes me!!! The customer service is outstanding!! They help you find exactly what you need, and they are knowledgeable on the products as well! They have signs in the sore for each section as well, to help guide you to the right area! They have sooooooooo much more in their storage area, so if you can’t find what you need on the floor. They got it in back!!! I will forever be a Natural Healthy Concept customer!!!
Thank you for the kind words Lily. I am glad you had a great experience!!!
Fantastic experience: Wonderful staff and wonderful store.
Thank you so much Catherine!
Fantastic experience: Ordered online, product arrived in a timely fashion and was just what I ordered. I will continue to order from NHC and would recommend ordering from them as well.
Fantastic experience: Best supplement store EVER! Great staff in a clean and welcoming atmosphere.
Thank you for the kind remarks Jill!
Fantastic experience: Very helpful people and love all the products!
Thank you for such a wonderful review, Vicky!
Fantastic experience: Always super knowledgeable and helpful
Thank you so much for your review Maria!
Negative experience: Spoiled product they would not replace
Hello Tina, Thank you for your feedback, I would be happy to look into this further if you'd like. I wasn't able to find anything in my system under your name, if you wouldn't mind sending me a couple of details and your order number or email address I can get the full story and see what I can do. Thank you, Jason [email protected]
Fantastic experience: I think everyone at NHC are amazing! It's nice to actually speak to a person when you call them and they are always kind and very helpful. Auto Ship is the way to go. Thank you NHC
Thank you for the kind words Janie.
Fantastic experience: Awesome
Thank you for a great review Susan!
Negative experience: In my opinion they engage in false advertising. They advertise free shipping on the Internet when you 1st look at it. And 99% of the time that means free in every way. But then they add in a 99 cent handling fee which in my opinion seems dishonest. I Told them to stop contacting me With advertising emails and they would not stop. I had to email them several times and they finally said they would stop but they haven't stopped yet. I am going to do my shopping elsewhere. I don't like how they operate….
Hello Greg, You are correct here, we do not have any shipping fees but there is a $.99 handling fee on all orders. I wanted to follow up on the emails because generally you should be able to turn those off through your account or through one contact to us, if that did not occur I apologize. I found two accounts with your name but I'm not sure if they are yours as I see no orders on either of them and no contacts to be removed from emails. If that hasn't been resolved or you'd like to speak about anything else please feel free to reach out to me. [email protected]. Thank you for taking the time to provide us feedback, I appreciate it. Jason
Fantastic experience: Always helpful and courteous staff.
Thank you so much for your review Mary. Glad we are there to help!
Fantastic experience: Great inventory, fair prices
Thank you for such a great review Lee!!
Fantastic experience: Incredibly helpful staff that can always find what I need.
Thank you so much for the wonderful review, hope to see you soon Laura. and love the profile picture!
Negative experience: They refused to replace or refund a measly $13 item that was contaminated with mold. I sent them two pictures of the obvious mold in the dropper. Instead of just replacing the item and even with picture evidence they claimed it couldn't be mold because they use alcohol. The customer service rep told me it was normal residue that can "vary in color from amber to greenish brown." Does that WHITE mold look amber or greenish brown to you? I'm a customer who's not satisfied, I shouldn't have to get into the chemistry of mold vs alcohol with you. I know what mold looks like and I want my money back. They told me to still use it and that was that. No, it's going in the garbage. Never shopping here again. You lost a customer over $13
Hello H, thank you for this comment. I would be happy to look into this for you if you'd like. I can be reached at [email protected]. If you can provide me with the order number or an email address I should be able to locate everything and see what happened.
Fantastic experience: Very helpful staff and quality products!!
Thank you so much Jim! Glad we could help.
Fantastic experience: My husband & I are new to the area & I wanted to look for a natural store in the area & I’m so happy I walked into NHC. I wish I could remember the name of the kind lady who helped me. I was browsing & looking for Flax Seeds to add to smoothies. She was awesome What a welcoming experience. Love that they also have free samples & plenty of interesting informative brochures around & a rewards program. I look forward to coming back!
Thank you for such a wonderful review! The lady that helped you was Allison she remembered the experience well. Hope to see you again soon!
Fantastic experience: Associates are friendly, professional and knowledgeable. Store is clean and well organized.
Thank you so much for the review Jennifer!
Fantastic experience: The staff is always more than willing to help and very knowledgeable.
Thank you for such a great review Philip! Glad we are there to help you when you need it.
Positive experience: Has all the vitamins you need in different varieties. Helpful staffing
Thank you for such a nice review Randy! Next time we hope to make it a 5 star review.
Fantastic experience: Excellent place to purchase high quality vitamins and natural supplements. Well staffed with helpful and friendly employees. If you don't see what you're looking for, ask an employee they may have it in the back. Great store!
Thank you so much for your great review Christian! And yes our warehouse for online is connected to our store so we have our hands on over 25,000 products in our location.
Fantastic experience: Many items from here good value and often 2 day delivery
Thank you so much for your review Ken. Glad our deliveries get to you promptly!
Fantastic experience: I’ve been ordering from them for years and I get fast service. The orders are always accurate and their pricing is very good. I highly recommend them.
Thank you so much Jeannene, we really appreciate your loyalty!
Positive experience: I would consider Natural Healthy Concepts to be a boutique of health supplements and services. They have a large variety of supplements on the shelves and even more in back. Their staff is very eager to answer your questions and search their computers for products not on the shelves on display. Plus they have consulting rooms. The prices are in line with other stores like this.
Thank you so much for your review Kris!! We hope to make your next experience with us a 5 star review!
Fantastic experience: Great selection and fair pricing. Very friendly and knowledgeable staff.
Thank you so much for your wonderful review Kaitlin! We really appreciate your business.
Positive experience: Have lots of products, shipping is fast
Thank you for your review Doug, hope next time we make it to 5 stars!
Fantastic experience: I ordered online until I realized their store was near me. So I'm a fairly new 'walk in' customer. Everytime I've walked into their store there's someone knowledgeable to help me.
Thank you for the great review D! Glad you found our store.
Negative experience: After placing an online order I stopped into the store to get information on the promised discount. The clerk told me that she was not able to look up my order. After asking additional questions she was able to get the information and I did appear in the system.
Hello Kevin, Thank you for this review, I apologize this happened. Our retail store and our online store are on different systems. Our retail associates will try to help out as best they can but they don't have access to the online orders. They cannot do something like process a return without putting the customer in touch with the call center for the site. This does make it difficult for them to help customers with online orders. If you still have any outstanding questions I would be happy to get them answered or if you have any more feedback, please feel free to reach out to me. Thank you, Jason ([email protected])
Positive experience: It's ok, helpful employees
Thank you for the review Laura, what can we do next time to make it 5 stars?
Fantastic experience: Natural Healthy Concepts has the best prices on any health supplements yiu may need.. They carry many of the popular manufacturers herb, vitamin, toiletry, cosmetic, hair care, etc.products that are chemical free and organic. The team of practitioners are there for any questions and help. I have saved over $1000 in supplements and homeopathic products in the past 3-4 years. I am on a detox program from my local Dr and I order all my supplements through Natural Healthy Concepts because their prices are better than my Drs. for the same products.
Thank you so much for your review Debra! So glad our practitioners can be there to assist you with your questions. Hope the detox is going well!
Fantastic experience: When they say fast shipping, they really mean it. The price was great also, and free shipping! I will be using them for my health needs!
Hi Catherine, so happy you had such a great experience with us!! We definitely strive to do our best.
Negative experience: BUYER BEWARE!!!! TWICE I have ordered online, completed the transaction, and then was charged MORE than what my order total was hours later. I will be contacting my state Attorney General.
Hello Lani, Thank you for leaving this review. I would be happy to discuss this with you. There shouldn't be a time where you are charged more and we should be able to get to the bottom of this. Thank you, Jason ([email protected]) Or, call in and ask for me, if I'm not available at that time leave a message and I will get back to you as soon as I can.
Fantastic experience: Nice cute place
Thank you so much for your review Ayden! We appreciate your business.
Fantastic experience: The only place I shop for supplements! I have always price matched and NHC consistently won. Also free shipping and quality products. Thank you!
Thank you so much for your great review, Lauren!
Negative experience: Never again, bought the glutathione and had 2 forms of acrylamide when I called to return it they refused because I took the plastic cover off. Ok, worse yet I return the zeolite detox, I paid the shipping and they charged me for the marketing and deducted it from the price I paid. Highway robbery.
Hello Zwina, thank you for reaching out. We looked in the system and didn't locate an order under your name. Would you be able to reach out to our Director of Customer Care with your order number? He can be reached at [email protected]. Since I haven't located your order I'm not exactly sure on the situation, but we have never charged any kind of marketing fee or deduction upon returning items. Our return policy is that the product be unopened and in resellable condition.
Fantastic experience: I love this place! Robin was such an amazing help and was very nice to me! I would recommend visiting this vitamin shop! They have good service and nice people
Thank you so much for your review Busiwa! Glad you had such a great experience!
Fantastic experience: NHC is the go to place for shopping online for legit health supplements. Their prices are competitive and shipping is generally very fast. I highly recommend nhc.com!
Thank you so much for your review 127 Fit, we really appreciate it!!
Positive experience: Wonderful place to get any kind of supplements you need. Was not impressed by the woman who helped me who was clearly unskilled in her trade. Make sure you speak to one of the seasoned employees if you have any questions
Hi John, thank you for your review. Please be aware that our sales associates cannot "recommend" supplements for specific conditions, as they are not healthcare professionals. We do have a certified nutritionist and registered dietitians available who have the credentials to help you in that regard. We do our best to train our employees, but some of them are a bit newer to nhc and may not know as much.
Negative experience: Beware of shopping here. They will act as though they know what they are selling you and get you to buy things per their recommendation. When it doesn’t work (or the wrong product) they will tell you “too bad.” They are definitely not a people business; all they care about is your money. Save your time and money and shop somewhere else.
We are very sorry to hear about your experience. This does not meet the expectations we have for our associates, and we will check into this further. Please be aware that our sales associates cannot "recommend" supplements for specific conditions, as they are not healthcare professionals. We do have a certified nutritionist and registered dietitians available who have the credentials to help you in that regard. If you would like to discuss your situation further please email our Senior Director of Retail @ [email protected].
Fantastic experience: They had exactly what I was looking for and the staff was quick. In and out in just a couple minutes.
Thank you Psyched, so glad your visit was quick and we had what you needed!
Fantastic experience: Their prices are competitive. I have always gotten items quickly. And they have very high quality products. I have shopped with them for years I highly recommend Natural Healthy Concepts.
Thank you for your recommendation Jayne! We truly appreciate it and are happy to see you are a dedicated customer.
Fantastic experience: Very informational staff. Will definitely go back.
Thank you for your review Sandra, hope we see you again soon!
Fantastic experience: They have a wide variety of brands to choose from and very helpful and knowledgeable staff!!
Thank you so much for your review!!
Fantastic experience: One of the best ways in the area to supplement.
Thank you for your review, James!!
Fantastic experience: Very nice selection of top quality supplements
Thank you so much for your great review Nancy!
Fantastic experience: EXCELLENT SERVICE, USER FRIENDLY WEBSITE, FAIR PRICES ON ALL PRODUCTS
Thank you for your review Virginia!
Fantastic experience: Always helpful and friendly people working there and a huge assortment of any vitamins you can think of.
Thank you so much for your wonderful review Jamie!
Fantastic experience: Very helpful and not too badly priced.
Thank you so much for the great review Michele!
Fantastic experience: Great place to shop for healty natural products .
Thank you for your review Daniel, hope to see you soon!
Fantastic experience: i LOVE the experience at this location every single time! the staff is knowledgeable and kind, always willing to explain, share and guide! a super special shout out to ROBIN, grace and michael. thank you for being you!
Thank you so much for your review Nicole! I will pass your kind words on to my team.
Negative experience: Ordered probiotics from this website. The product is supposed to be shipped cooled with dry ice. The package came in 4 days even with priority shipping and was very warm. Will not recommend using them.
Hello Vinit, this page is meant for our retail store in Appleton, WI. If you would like to contact our Director of our Customer Care team he would love to help you with this concern. He can be reached at [email protected].
Negative experience: Scam. Didn't work for me and then you want to keep trying to charge my account for more. Really.
I'm sorry about your experience Wanda, this page is for the local store in Appleton. Have you tried reaching out to our customer care department? 1-866-505-7501
Fantastic experience: Natural Healthy Concepts went above and beyond for me. The Post Office lost my package containing nearly $200.00 worth of supplements. I reported it to the post office three times but they did nothing over and over again. As a last effort I appealed to NHC. Though the package had been delivered, they said they would replace the entire order and they did! I will definitely use NHC again and will refer others to them as well. Thank you NHC!
Sorry again about your hassle with the Post Office and thank you for your kind words!
Fantastic experience: Wide selection on hand.
Thank you for your review John!
Fantastic experience: Awesome help very knowledgeable
Thank you for your review, Tony!
Fantastic experience: This is the best website for ordering health and wellness products. Their pricing is very reasonable and not only is shipping free but my products always arrive within 2-3 days! Plus, if you need to call, the response time is quick and their customer service team is always very friendly and based in the U.S.A.!
Thank you for your review, Troy!
Negative experience: Recommend shopping online more than in store. The staff is not friendly on the phone and in person. Once I find another local source for some of the products I need I will stop shopping here. The online sales occasionally beat out the competition since their warehouse allows them to stock items smaller local nutritional stores may not. Thanks for the reply...however I never utilize the associates for advice on anything.. nutritional advice or otherwise. The only questions are the basics on specific items in stock like availability and price and often they are too overwhelmed and busy to address even that. Which is why shopping online is better...it avoids the rudeness and the exasperation completely. The pandemic is impacting attitudes in such a negative way...people forget that part of customer service is actually providing it respectfully and pleasantly. Otherwise ...frankly replace them with robots.
We are very sorry to hear about your experience. This does not meet the expectations we have for our associates, and we will check into this further. Please be aware that our sales associates cannot "recommend" supplements for specific conditions, as they are not healthcare professionals. We do have a certified nutritionist, a registered dietitian, and health coaches available who have the credentials to help you in that regard. If you would like to discuss this further please contact Angie at [email protected] or call 920-968-2351.
Fantastic experience: Super fast shipping. Thank you very much!
Thank you Jane, hope you enjoy your products!
Negative experience: Ordered product in the beginning of Dec and tracking showed it hasn't been scanned ever since. It is 3 weeks late and I made contact with customer service 10 days and 14 days after order. I was told to keep waiting. Got the run around and they wouldn't send me a replacement order. Mind you a family member ordered a few days after I did and had her order in less than a week. This information was given to customer support and I kept getting the run around. Now 3 weeks later the customer service agent finally says, would you like me to place a replacement order for you. I said yes of course and now they are out of stock!!!!!! This is the worst customer service ever!!! Will never shop with this company again. They do not take care of their customers!!
Thank you for reaching out. Since this page is connected to our retail store in Appleton, I forwarded your concern to our Director of Customer Care in order to dig further into this for you. Hello Chun, I am very sorry to hear about delays in shipping. The USPS was asking us to wait 11 business days before considering a package lost. If you would like to discuss it further I would be happy to do so. ~ Jason ([email protected])
Fantastic experience: Always helpful and kind.
So glad we can help, thank you for your review Sharon!
Negative experience: I had placed my order on 11/10/20 They said I should receive the item maximum 2 to 6 days but it’s 11/20/20 I still don’t get my order and they keep saying it’s on the way,finally, they hang up on me. She was faking that she could not hear me on the phone! Wow, what a service!
As this is the retail store page, I am not sure what the outcome was for you. I know that the post office was behind and we have no way to deal with that. I am sure going forward you will have a much better experience ordering with us.
Fantastic experience: Always have what I need
Thank you for your review, Joshua!!
Positive experience: Friendly and helpful staff. Some products I purchase online, I can purchase here which saves me shipping and handling cost. Easy to get to from hwy 41.
Thank you for your review Donna, let us know what we can do to make it 5 stars for you.
Negative experience: Had what I needed. But the employee's are not very knowledgeable on the products they carry. The prior staff were highly educated and knowledgeable with products sold. Will be back but recommend more training or knowing what you need prior to shopping there.
Hi Ashley I hope you have shopped with us more recently we have been working on getting the right team and doing more trainings! We want all your visits to be great.
Negative experience: Such poor customer service. Quality is better elsewhere and cheaper as well
Thank you for reaching out. Since this page is connected to our retail store in Appleton, I will forward your concern to our customer service division in order to dig further into this for you. If you would like someone to reach out to you please let us know. We do strive to have the best customer service.
Fantastic experience: Friendly & knowledgeable staff
Thank you, Sandy. We appreciate you taking the time to share your opinion and hope to see you back soon!
Fantastic experience: Honestly hands down the best customer service experience. Smart, quick and totally logical which are all words I have never said to describe customer service in my life.
Thank you, Abigail, for taking the time to share. We truly appreciate it!
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