Aviva Health

150 Kenneth Ford Dr, 97470, Roseburg
150 Kenneth Ford Dr
97470, Roseburg
+1541-672-9596

Opening hours

  • sunday: (closed)
  • monday: 7:30-18h
  • tuesday: 7:30-18h
  • wednesday: 7:30-18h
  • thursday: 7:30-18h
  • friday: 7:30-18h
  • saturday: (closed)

Aviva Health is an independent, board-governed, not-for-profit organization that cares for the people of Douglas County by providing high-quality, patient-centered, accessible and affordable medical, dental and behavioral health care, regardless of their ability to pay. Aviva Health offers integrated services from 10 clinic sites in Roseburg, Myrtle Creek, Sutherlin, Glide and North Douglas County (Drain), including a Teen Health Center located on the campus of Roseburg High School. Reproductive and women's health, mobile medical, and vaccination services are aIso offered. In partnership with CHI Mercy Medical Center, Aviva Health also serves as the family medicine practice site for the Roseburg Family Medicine Residency Program.

Our comment from Nutrifinder.net about Aviva Health:

Aviva Health is a comprehensive healthcare provider dedicated to delivering quality medical and dental services to the community. Patients appreciate the genuine care shown by the staff and the excellent service provided across various specialties. Here are some key highlights:

  • Personalized Care: Many patients report that the doctors invest time in understanding their concerns and providing tailored care that meets individual needs.
  • Friendly and Supportive Environment: Most visitors commend the kindness and professionalism of the staff, creating a welcoming atmosphere for all ages.
  • Effective Treatment: Patients have praised the effectiveness of treatments provided, particularly in dental care, with multiple positive comments about successful procedures.
  • Prompt Service: Several reviews highlight the ease of getting appointments, often with same-day or next-day availability.
  • Accessibility: Despite some scheduling issues noted by patients, many express gratitude for the efforts made by staff to accommodate urgent needs.

While there are areas for improvement, such as communication and follow-up care, Aviva Health has received strong recommendations and accolades for their healthcare services. Many patients feel reassured knowing they are in competent hands.

Nutrifinder.net cannot guarantee that the professionals and companies listed in the directory have adequate training or health certifications. Most of the companies that appear in the directory are nutritionists and dieticians, but there are also other types of professionals related to the nutrition sector. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consent.

Aviva Health: Reviews

4.3/5 (200 Reviews)
Jerry Merica 5 months ago

Fantastic experience: Ok ill try to keep this short. Started campaign to get the cracked molar pulled with advantage they decided lower wisdom needed pulling first. I won't go into detail about advantage other than they told me they got it all. I could tell something was wrong because I had a painful lump that remained on my jaw. When I asked about it I was told it's normal. I fired advantage and came to Aviva they take xrays and discover 4 pieces of bone remaining asked if I was aware of it. Showing genuine concern. No advantage told me they got it all but xray clearly showed 3 root tipsbroken off instead of extracted.. so they were the painful lump. Now they needed to look at xrays advantage took. Only 4 or 5 requests over a two week period were ignored and Aviva got ahold of the right person and requested them on my behalf. Aviva even took new xrays to verify them when the ones advantage sent were unreadable. Refered me to Dr. Savage in Grants pass. Very nice and personable. Taking the time to address any concerns I had and in 2 months time would be surgery I asked to be put on the cancelation list. They did call me once to offer a spot but I live 2 hours away so couldn't make that visit. So my appointment arrived and Dr. Savage was very good. He was quick and efficient. Removing the impacted wisdom tooth and the unexposed wisdom tooth. Sewed me up and I was out of there in about 2 hours. Of course I bled profusely from the extraction sites for a day. Puking up blood but getting through it they had given me a dozen narcos. Which I was told would be 7.5s I have scoliosis and after several car wrecks I've built a tolerance to opiates. I explained that to them and was promised 7.5s I just trusted them. But when I was at the pharmacy blood caked on my lips and mouth full of gauze in excruciating pain as the numbing shots wore off. I called back to ask if I needed to return the 5s? They said no just take 2. I'm on other beds and taking 2 5s upsets my stomach so they did call in 6 other 7.5s. So Aviva was as professional as it gets. I would suggest them to anyone going to advantage. Aviva gets you in instead of making you wait 4 months. I would add 1 caution. To anyone getting major dental surgery in oregon. Because I was prescribed the dozen norco 5s and 6 7.5s. I was told they could no longer fill my Xanax that ive been on for 4 years.and Adapt just cut me off of my Xanax because I admitted to them beforehand and after that I was given a few narcos. So be prepared to lose any other important meds you may be taking. Idk why ill not be receiving refills on the narcos. But all in all Aviva has been wonderful for dental work. I will highly recommend them to anyone.

Loreena Wallace 6 months ago

Fantastic experience: I have liked all the doctors that i have had here they have been good to me before moving on

Aubre Eiselein 6 months ago

Negative experience: My daughter had a dentist appt at aviva I talked to them last month and there were getting her Ohp switched to them and that she was all good.... I took time off today to take her to her scheduled appt and they refused to see us because they in fact did not call Ohp .... and no one decided to tell me this before her appt.

Aviva Health
Aviva Health

Hi Aubre, I completely understand your frustration. I encourage you to call our patient advocate at (541) 492-2071. She will listen to all of your concerns and work with you and our dental team to get the situation resolved. I'm sorry for your experience and am hopeful we can make this right.

marissa mcvey 6 months ago

Fantastic experience: Love all my doctors. Thankyou for being the best.

JayK 503 7 months ago

Negative experience: I wouldn’t take a dead dog here, I told them I’ve been taking so much ibuprofen and Tylenol that I’m close to overdosing and I’m in so much pain and can’t sleep for 4 days and than they prescribe me more ibuprofen and synthetic cortisol that made my heart rate hit 140 definitely helps me sleep and helps my throbbing face, made me in twice as much pain

Shelby Gaylord 7 months ago

Negative experience: For a family practice place this place is horrible. We live 50minutes from there and showed up 7 minutes late due to bad weather and traffic back ups and was turned away. Most places have a grace period to allow of those kind of things

Aviva Health
Aviva Health

Hi Shelby. I understand it's sometimes difficult to accurately plan arrival times when traveling long distances. Please call our patient advocate at (541) 492-2071. She will listen to your concerns and do her best to resolve them.

Matt jacobson 7 months ago

Negative experience: Behavioral Staff are incompetent and will recommend Adapt if their script doesn't work and they have to look up from the computer.

Aviva Health
Aviva Health

Hi Matt. I'm sorry to read about your experience. I encourage you to call our patient advocate at (541) 492-2071. We'd like to work with you to resolve any concerns you have related to your visit. We hope to hear from you.

Judi Grinde 9 months ago

Positive experience: To start off with the dentist was great very gentle and helped ease my fear.. but 6 days later in pain they weren't open so went to hospital they gave me antibiotics and said make sure to see your dentist so they could help me better.so I called first thing because mouth throbbing and have sores on gums the lady who answered said no to appointment because it's normal to have throbbing pain and sores .so there great when and if you get to see them but you will get no after care

Aviva Health
Aviva Health

Judi, I'm very sorry for your unpleasant experience. Please call our dental manager Tanya at (541) 492-2088 to share details of the service you received when you reached out for a follow-up appointment. She'll work with you to address your concerns and resolve the issue. Thank you very much for sharing your experience and we look forward to you connecting with us.

vikki bennett 9 months ago

Negative experience: I have a 35 year old son with cerebral palsy, he is confined to a wheelchair, and requires oxygen when sleeping, he's had 4 sleep studies done since October 2023 and here we are 10 months later and due to lack of communication between lincare medical and his doctor he still hasn't received the care that he needs, I took him in for another appt. Last week, and they said because I was 10 mins. Late they couldn't see him. I tried to explain that because he's in a power chair I have to rely on a medical ride which they were running late. What's messed up is they expect him to wait almost a year for oxygen, but they couldn't wait 10 mins. To see him. I've been dealing with doctors his whole life and I have to say this is the worst clinic. I wouldn't recommend it to anyone who has any long term medical issues.

Douglas DeTinne 9 months ago

Fantastic experience: All the staff are amazing at Aviva Dental clinic and lab. I have been ashamed of my self for neglecting my oral health for years, in spite of the fact that I had pretty good insurance for most of my life. They were all kind and caring. Shout out to Julie,Olympia & Leann I wish I could remember everybody else names but they were all awesome!

Aviva Health
Aviva Health

Thank you!

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Anonymous Flynn 10 months ago

Negative experience: I'm not sure how people are writing that the doctor's and staff are nice. That's a joke. When I go with my husband for his 6 month check up, he is dirty because it's late and he is a hard working man and he doesn't have time to run home and get fancied up. The nurses literally treat him like dirt. When the doctor came in she seemed really appalled by this. She literally would not touch him, she didn't check his vitals, listen to his heart or his lungs. And this is a man with CHF. Didn't ask him how he was feeling, check pulse. Nothing. Everytime I fill out his paperwork and put myself down as a person to share info, the paperwork always gets lost. The secretary's are always rude and unwilling to help. The only part of this facility that is actually nice, are the two young ladies in dental. And another couple in referrals. Other than that, all we get is the run around and grumpy old cracks that would rather be anywhere but Aviva health. I feel most are there for a paycheck instead of helping the community

Aviva Health
Aviva Health

Hello. Thank you for sharing your perspective. Dignity and respect are the cornerstones of the care we provide, and what you describe falls well short of the positive experience we strive to achieve for our patients. Please call our patient advocate at (541) 492-2071. She'll listen to your concerns and do everything she can to resolve them. Again, we appreciate your feedback.

NaTasha Hallsworth 11 months ago

Fantastic experience: I come to Aviva for many reasons. Though I've had several dental appointments canceled last minute, I do like the staff and I've never felt more comfortable and cared for at a dental office in my entire life. Upstairs, the ladies at the front desk usually know me by name as soon as they see my face at the medical office as I was seeing them for issues a couple times per week for a few months at one point. Everyone is super friendly. The lab lady with long hair rocks. (I'm terrible with my short term memory, sorry.) Sometimes I have to have tests done that she has never seen before and she spends time doing research to properly understand how much blood to take so that I don't have to come back for more. Once it was 26 vials, so that's not a normal day and it's a lot of paperwork. She was very patient and thorough. She's kinda funny too. The Coumadin/blood thinner management team is amazing and so helpful. For me, the shining star of Aviva is Shannon Suhr NP. I have some extremely rare conditions that Shannon had never seen or even heard of before, and she puts in work!! She has been working with specialists that I see in Eugene as well as in Portland and when those specialists don't even have the answers, she's pushing them for answers so they're having to contact specialty clinics all over the country. With Shannon, she's my comfort zone. I trust her with my care even when we're learning what I need together. I know that she wants to make sure that I'm not in pain, she wants to make sure that I'm getting as much quality air as possible and am living my best life. Shannon works from the heart in her field, and I'm so grateful to have found her since moving to Oregon in 2020. I just hope that she never leaves. Thank you for everything, Aviva!!

Aviva Health
Aviva Health

Thank you!

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Christopher Pond 1 year ago

Positive experience: While I greatly like my primary care physician and her staff (I couldn’t ask for better people to care for me,) when she asks to see me in a month due to many things I’m going through and the front desk says “two months, tough luck” this isn’t very professional of the scheduling people. Especially if the appointment can be cancelled and pushed out another two months not by any of my own doing. My partner asked to see the same doctor as a new patient and they gave him a sooner appointment. This place needs to greatly work on improving their scheduling.

Aviva Health
Aviva Health

Thank you for your feedback. If you'd like to share your concerns with our patient advocate I encourage you to call (541) 492-2071. We'd like to work with you to ensure you and your partner receive the care and service you deserve.

Caden Tuch 1 year ago

Negative experience: Been on hold for 20 minutes now. That is insane. It’s like this every time I have to schedule. I end up having to try another day but every day is like this. And I know they arnt that busy there’s always never more than 2 people in the waiting room.

sarah verkouteren 1 year ago

Fantastic experience: We’ve loved Aviva health. Our pediatrician, Shelly, has been wonderful so we decided to move my children’s dental care over there as well. Our hygienist, Kathy, was the best my girls have ever had! She put my girls at ease and had them laughing within a few minutes. She also answered my questions as well. I highly recommend Aviva health for any pediatric patients!

Aviva Health
Aviva Health

Thank you so much for your positive review!

Sissy Tom Tom 1 year ago

Negative experience: Well it only took two years to get a referral to see an allergist. I finally had my appointment yesterday... Thanks to one competent Dr. Nathan Andrews... I'll be filing a claim for pain & suffering & willful medical negligence & malpractice

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Melanie Mills 1 year ago

Negative experience: Apparently I'm one of many previous patients who has many rants about the inept staffing & resident physicians. I'm in the legal process of filing a formal grievance with lots of substantial documentation of medical neglect & malpractice.... Worst pharmacy ever... Too bad is tax paying Americans have to fork out so much for such a beautiful facility that is taken over by bias inadequate medical and dental care... Zero stars if I could .

Mandy W 1 year ago

Negative experience: Let’s just say the “Social Work” the lady does is all one sided and she doesn’t take things seriously. The visit there left me speechless that I would be talked to in that manner. Shes very condescending and has zero empathy. The way she talked to my partner and I was very degrading. I thought social workers are supposed to help you and not hinder you in life or situations? I won’t ever go here and I will steer my family and friends far away from this place.

Aviva Health
Aviva Health

Mandy, I'm very sorry you had a poor experience - we certainly strive to do better, but it appears we've fallen short. We'd like to do our very best to resolve your concern. Please call our patient advocate to share your experience. The direct number is (541) 492-2071.

Anth Findlay 1 year ago

Fantastic experience: They're doing great with a heavy workload. Dr Donald Randoll and Zoey did a perfect fix today and reassure me we're making progress.

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Aviva Health
Aviva Health

Thank you!

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Sheila 1 year ago

Fantastic experience: Very pleased with Dr Krishnan, medical staff and receptionists in the Roseburg location. They are all respectful, professional and kind. I highly recommend.

Aviva Health
Aviva Health

Thank you, Sheila!

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Jennifer Wilkerson 1 year ago

Negative experience: Horrible. The staff doesn't seem to care or even at least pretend to care! It's a medical facility, you would think there would be some compassion. Nope. Every time I come here they just shuffle me along as fast as possible. They change my doctor every couple months, which gets very frustrating! I've only been late once and it was less than 10 minutes and they made me reschedule. I am so sick of the crappie experience here! I'm looking for a different place!!! I do not recommend coming here.

Aviva Health
Aviva Health

Jennifer, thank you very much for sharing. I can understand your frustration and apologize for the negative experience. If you're open to it - even if you are planning to find another provider - please email us at [email protected]. We'd like to connect you with our patient advocacy team to resolve this issue and ensure we improve our service. Again, my sincerest apologies for your frustration.

Dawn Ebright 1 year ago

Fantastic experience: The dental has been amazing on helping me get my daughters braces going. I have an idea. I would like to share with you. There are so many unbelievable secretaries, nurses and doctors. Every time a patients has something good to say about one of your employees. You should have a little puffy Rose to put on there name tag so they know that they are appreciated. I just thought that was a good idea.

Aviva Health
Aviva Health

What a wonderful suggestion! Thank you very much for your kind words!

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Rosemary DAddario 1 year ago

Negative experience: I have tried for over a week now to get a message to my dr about some new meds he gave me, I needed further instructions, but could not get in contact with him the nurse who was helping me said he had not been in the clinics? I couldn’t proceed with the new meds until I talk to him, this isn’t the first time I have wanted to talk to my dr only to not be able too, something needs to be done about this it’s not right that I can’t get in touch with my dr. I came to a Iva for a new dr, I finally found one I really liked we connected only to be told you guys weren’t keeping her it was dr snell: I really liked her so I was given dr Sarmast I like him but I can’t get in touch with him. I am not happy thinking of going back to evergreen. Rosie

Aviva Health
Aviva Health

Rosie, please accept my apology. Please call us at (541) 492-2071 so we can work with you to address this issue.

Rheta Abel 1 year ago

Fantastic experience: Dr Dannenhoffer has cared for my daughter since the day she was born and has been top notch throughout the entire 14 years. He’s the most caring and thoughtful physician I’ve ever encountered. He always goes above and beyond to ensure that my daughter’s needs are met. We are so blessed to have him as her doctor

Aviva Health
Aviva Health

Thank you very much for your review! We appreciate you!

Christina Powell 1 year ago

Fantastic experience: I've always loved Dr. Dannenhoffer. He's been my kiddos' doctor since birth. I'll always go to him.

Aviva Health
Aviva Health

Thank you for entrusting us with your child's care!

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Diane Starnes 1 year ago

Fantastic experience: Thank you Dr. Manning - Pagan. You made me feel at ease today. It was a new problem for me and I’m glad I chose Aviva health for my healthcare needs. The staff is always friendly and helpful.

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Aviva Health
Aviva Health

Thank you so much!

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Sharlie Rivera 1 year ago

Fantastic experience: Michael Bigham is seriously the best! I love the whole team at the Glide office, actually... Wonderful people! Thank you!

Aviva Health
Aviva Health

Thank you for being the best part of Aviva Health!

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Alekie rivers 1 year ago

Fantastic experience: Good doctors , actually explained things to me when I had questions or concerns

Aviva Health
Aviva Health

We appreciate you, Alekie!

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Mary Stevenson 1 year ago

Fantastic experience: I’m very impressed with the resident program Aviva has. My new md is great and she really listens. Thank you Dr. Lam!

Aviva Health
Aviva Health

We appreciate your review, Mary!

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Jill Blakley 1 year ago

Fantastic experience: I go to the North County Clinic. This is a very nice clinic. When you come in, you are greeted with a smile and a "what can I help you with?" I am so impressed with Dr. Dilcher. She is a great doctor, who is compassionate and listens to your concerns.

Aviva Health
Aviva Health

We're so glad to serve you, Jill! Thank you for your review!

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Ms Bob Santiago 1 year ago

Fantastic experience: Sarah gave me my H D flu shot today. First time ever I did not feel anything, nothing. And I've had a few of them. My Dr listened to me I had recently lost my Gurl, 16 tabby, she comforted me instead of rushing me and she was busy. Gr8 clinic.

Aviva Health
Aviva Health

We're always here for you!

Audrey Rankin 1 year ago

Fantastic experience: Great staff! We absolutely adore our provider! She listens and addresses all of our concerns and is very thorough. We love that labs and prescriptions can be taken care of all in one place. 10/10 would recommend Aviva as well as Shannon Suhr and Natalie Jones!!

Aviva Health
Aviva Health

We're so glad you chose Aviva Health! Thank you for your review!

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randall leigh 1 year ago

Fantastic experience: Awesome place very clean , My Doctor is always nice professional and listens very important

Aviva Health
Aviva Health

We appreciate you, Randall!

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Google User 1 year ago

Negative experience: They violate HIPPA. Have PDF of proof. Have call into corporate. Waiting for call back. Will update with how it's handled. UPDATE after call back: No apology offered. No process change. Nothing. Second update: filed HIPPA complaint. OCR sent letter substantiating claim and said they will address it internally with additional training, but if they receive another complaint similar then they will open a formal investigation. Yet somehow, the damage is still done and I have no other recourse against st this negligent doctors office.

michael coane 1 year ago

Fantastic experience: The doctors are really great the staff is really great they really try to help you and solve your health issues I really appreciate them a lot

Aviva Health
Aviva Health

We appreciate you, Michael!

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Jorge E 1 year ago

Fantastic experience: The staff was nice and efficient and the doctor was very understanding of my circumstances.

Aviva Health
Aviva Health

Jorge, thank you for your kind words!

Jerilyn Boyd 1 year ago

Fantastic experience: Dr Wong showed genuine care and interest he listened to my concerns and gave me insight and suggestions on how to manage and improve my health, I feel hopeful

Aviva Health
Aviva Health

We appreciate you taking the time to review us, Jerilyn!

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Holda Crocker 1 year ago

Fantastic experience: Impressed by Dr. Faarina Khan-- patient, thorough, and strongly competent, Roseburg is fortunate to have her.

Aviva Health
Aviva Health

Thank you, Holda!

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Alexander Pena 1 year ago

Positive experience: Always a great experience, every doctor and staff member has a wonderful "can-do" attitude and overall altruistic behavior alongside a wonderful medical community.

Aviva Health
Aviva Health

We appreciate your kind words, Layne!

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Dan Carson 1 year ago

Fantastic experience: They do a great job everything in one place and they care and try to take care of you in supporting whatever health changes there is I recently got out of the hospital and am now a diabetic and they have tried to help me get adjusted and spent the time to inform me get a diet plan and recipes for my condition and got me back on time at 1045 and even worked through their lunch break to make sure they gave me enough things to survive until my next appointment and gave me phone numbers just in case I needed something in between I am a fan

Aviva Health
Aviva Health

You are the best part of Aviva Health, Dan!

amanda moses 1 year ago

Fantastic experience: Love my doctor, she is amazing. She very straight forward and very honest. Doctor E. Is the best doctor. Never seen a doctor that cared this much about my health and specially my mental health.

Aviva Health
Aviva Health

We appreciate your review, Amanda!

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Kathy H 1 year ago

Fantastic experience: ABSOLUTELY LOVE AVIVA... We take our grandkids here for all of their health needs.Shelly is Awesome with them & her CNAs/NAs are awesome too.The nurses/cna's are great too. The front office staff is good as well.

Aviva Health
Aviva Health

We're proud to care for your family!

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Mariah May 1 year ago

Fantastic experience: I love Dr. Shelly Wells. She is my absolute favorite pediatrician!!!

Aviva Health
Aviva Health

She is an ALL-STAR!

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Lynn Defer 1 year ago

Fantastic experience: Love Dr.Daniel Sulitzer he is so caring he listen to me what my needs are. I hope he stays with the Aviva group

Aviva Health
Aviva Health

Thank you very much, Lynn!

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Tyree Shepard 1 year ago

Fantastic experience: Dr.Andrews was great , got a vasectomy and he definitely knows what he’s doing and was very quick, I would definitely recommend.

Aviva Health
Aviva Health

Appreciate your feedback Tyree!

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Sharon Ogarey 1 year ago

Fantastic experience: Dr.Peel is the best of all the Dr.s I have had at Aviva.I have been with them since 7/2005.

Aviva Health
Aviva Health

We appreciate you so much, Sharon!

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Britney French 1 year ago

Fantastic experience: This is in my opinion the best clinic in or near Roseburg. A very nice selection of doctors. They usually leave after their residency is complete but they are great while here. My Doctor Lacey Shreve is so kind to me and I can tell she really cares.

Aviva Health
Aviva Health

It's our pleasure to serve you, Britney! Thank you so much for your kind review!

A Kelley 1 year ago

Fantastic experience: Beautiful facility, front desk help is adequate, pleased with nurse and doctor. Very friendly and professional. Lab tech was pleasant and competent. Love Aviva Health

Aviva Health
Aviva Health

We're so happy you've entrusted us with your care! Thank you for your review!

Brandy Handel 1 year ago

Negative experience: Went to the Roseburg office for a nurse visit to verify a UTI which I've never had one before, but know you need antibiotics. My regular office didn't have an available provider today. Anyway, I told the nurse and the girl she was training my pharmacy closed at 6 (it was 4:45 at the time). Got all the way back to Myrtle Creek to find out they didn't send it in. I called the Roseburg office around 540 after standing in line and finding out all of this. Then the person says they can't reach anyone they must have went home. Are you kidding me? You mean to tell me I should have saved my time, child care, and fuel money to go to my regular office tomorrow. Not to mention not being able to start antibiotics until tomorrow afternoon- evening due to the fact I have to be at work! I do like my regular office, BUT I would NEVER recommend the Roseburg office.

Aviva Health
Aviva Health

Brandy, please accept my sincerest apologies for your experience. We'd like to learn more about what happened and do our best to resolved it. Contact our patient advocate at your earliest convenience at (541) 492-2071.

CHERIE NICHOLS 1 year ago

Fantastic experience: My Doctor Beth Blumenstein is absolutely amazing. Very very caring and personal. The staff are VERY efficient and kind. Going the extra mile always.

Aviva Health
Aviva Health

She truly is amazing! We're so happy to care for you!

DeLinda Hess-Sump 1 year ago

Fantastic experience: Aviva offers excellent care. Very professional and personalized. So glad we have them as our care provider ❣️

Aviva Health
Aviva Health

WE are so glad you chose us! We appreciate you entrusting us with your care.

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Michele Carter 1 year ago

Fantastic experience: Very polite staff. The doctor listen to what my concerns and needs that were important to me. She was very open and honest. No wait time - appointment on time.

Aviva Health
Aviva Health

We appreciate your response!

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Steve Lewis 1 year ago

Fantastic experience: Doctor Blumfield was friendly and took the time to explain my hernia to me . When others doctors just said it wasn’t anything serious! This was my first visit !

Aviva Health
Aviva Health

We're so glad you had a good experience!

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Bobbe Santiago 1 year ago

Fantastic experience: Today I met my new replacement Dr. It's a big relief when she actually heard what I was saying. I didn't feel "generic" - hope that makes sense; I felt like an individual instead of a copy.

Aviva Health
Aviva Health

It makes sense and thank you for your kind response!

Amanda Fernandez 1 year ago

Negative experience: I was asked to come in at 2 to check in even though I did it on my phone. My appointment was supposed to be at 220. Well it's 315 and I'm still sitting here waiting to be seen. I'll be leaving soon and not returning again. Horrible experience! Nobody even came in to say it's gonna take longer.

Aviva Health
Aviva Health

Amanda, I'm so very sorry for your poor experience. We certainly strive to do better. Please call our patient advocate at (541) 672-9596, ext. 246, who will listen and do everything she can to get this resolved. Again, please accept my sincerest apologies.

Dove Charis Thompson 1 year ago

Fantastic experience: Aviva doctors are comprehensive in all aspects of care and have exceptional standards far-reaching of most (typical) small town clinics. They also have new and state-of-the-art equipment and technology. I was impressed that they all confer and discuss together the best plan of treatment so that if one of the senior supervising staff has an objection or better insight and experience...they can pass it on to the PCP. After a terrible experience with Evergreen Urgent Care and also my one appointment with the only available PCP who was grossly misinformed and incompetent... I was so relieved to finally get into Aviva! Had to wait nearly 2 months but it was so worth it. They have everything from specialty care, dentistry, OBGYN, pediatrics, a lab, and their own pharmacy too. Dr. Ashna and his supervisor Dr. Bloomstein were kind, considerate/courteous, open to ideas (I have a medical background so tend to be extremely picky!) and did not rush or dismiss me. ❣️️❣️

Aviva Health
Aviva Health

We so appreciate your incredibly kind and detailed feedback. We are so grateful to care for you!

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Janette Clark 1 year ago

Fantastic experience: It was my first time there since the remodel, it looks great clean, easy to find where you need to be. The room I was in is very roomy with 2 chairs for "family" the table chair thingy was very comfy and it takes your weight. My intake was great I had a newbie who did great. Dr was nice and listened to me asked ne questions and did an actual hands on check. "Like they used to.. way back when"

Aviva Health
Aviva Health

Hi Janette! Thank you for sharing your positive experience. We appreciate you choosing Aviva Health!

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Cheryl Capaldo 1 year ago

Fantastic experience: Everyone at Glide Aviva Health is a pleasure to work with. We enjoy our visits there with the staff. Dr Michael Bigham is a wonderful caring physician and we are happy to have him as our primary.

Aviva Health
Aviva Health

We appreciate your review and are so happy to serve our neighbors in Glide!

Sundei Townsend 1 year ago

Fantastic experience: I received wonderful treatment from all parties this morning. From the front desk of whom was clear and kind. To the the nurse that was thorough and professional, and funny. And most of all the bedside treatment from Dr. Shreve. She is very thorough, and treats the whole patient. She doesn't exhibit prejudgement, she is kind , personable, resourceful and follows up on everything. I recommend this Dr! You go Team!!!!

Aviva Health
Aviva Health

Thank you Sundei! Excellent care and a little good humor go a long way!

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Mary Burns 1 year ago

Fantastic experience: I've had the great pleasure of three highly qualified,caring doctors. All have been the greatest. My current doctor, Dr B. Is wonderful. She takes the time to explain my health care in ways I can understand. I feel she cares. I trust her knowledge in treating my health care needs. I leave my appointment wanting to try and do what she tells me to do. I don't think I could make it sometimes without the care from a few of these doctors, I could make it but with the help I got, it's a lot better. I also want to mention Kim Stevens. I will always be thankful for the care she gave me. The other doc was Dr. G. He to was amazing along with Dr.B and Dr. Kim. The staff have all been courteous and helpful.. so I get five stars. Thank you. Mary Burns

Aviva Health
Aviva Health

Mary, thank you so much for the amazing feedback. We appreciate you as a patient and are committed to providing great care.

Debbie Organ 1 year ago

Fantastic experience: The office staff at the Glide clinic are so nice and helpful. I always refer any of our neighbors that are looking for a provider.

Aviva Health
Aviva Health

Debbie, we so appreciate you! Thank you for sharing your recommendation with your neighbors! We're so lucky to serve the Glide community!

Shelley 1 year ago

Fantastic experience: I saw Dr. Andrews today & he was great at listening & providing suggestions & solutions. The staff from check-in to checkout were all professional, pleasant & they treated me with respect. Thank you Aviva Health, Dr. Andrews & team!

Aviva Health
Aviva Health

We appreciate your feedback, Shelley, and thank you for entrusting us with your care!

Jenifer Crabtree 1 year ago

Fantastic experience: The doctor's here are all very pleasant and very good with my daughter!! If you are looking for a pediatrician they have some good ones!! Dr.dannenhoffer your amazing!!!!

Aviva Health
Aviva Health

Thank you for taking the time to leave us a review! Dr. Bob is a hero!

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Dave Weir 1 year ago

Fantastic experience: Absolutely amazing staff! Had to have a wisdom tooth extracted but I don’t have a regular dentist. I called them and Summer was incredibly kind and offered me to come in as a standby patient. She was honest that I may not be seen but very encouraging that they would do what they could to help. She was genuinely concerned. I was very lucky, as they only had one dentist on duty but saw me in about an hour. Dr. Jordan (who is a new doctor there) was absolutely incredible. He was genuine in his care for my situation, friendly, and very professional. He and his assistant (I wish I could remember her name) did an outstanding job every step of the process. The front desk staff were also extremely professional and helpful. I am so grateful for their help. I have found an exceptional dental office and doctor to go to for my regular oral health. Thank you guys! Would give you over five stars if google allowed.

Aviva Health
Aviva Health

Dave, thank you very much for your kind review! We're so glad we were able to accommodate you and deliver the care you deserve. We appreciate you entrusting us with your care!

Jordyn Hayes 1 year ago

Fantastic experience: I got seen the day after I called in for an appointment, was seen earlier than my appointment time, was listened to, treated respectfully, and given actual care.

Aviva Health
Aviva Health

Jordyn, thank you for sharing your experience. We're so pleased to serve you!

Debbie Wolfe 1 year ago

Fantastic experience: I love my doctor at Aviva Health ( Dr. Kanani Dilcher). She’s a great doctor and the clinic is super easy to find !! I think she’s very knowledgeable, kind , has a great way with her patients , always willing to answer any questions I might have…the best personality and takes the time to listen if I have any concerns about myself !!! I wouldn’t trade her for anyone else ❤️

Aviva Health
Aviva Health

Debbie, thank you so much for your review. Dr. Dilcher is an amazing doctor and has a true love and appreciation for our North County neighbors!

Tonja Brun 1 year ago

Fantastic experience: I feel really comfortable in their office. They make me feel welcome and the dentist are superb I do not have any complaints whatsoever.

Aviva Health
Aviva Health

We appreciate you!

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Joi Crumpton 1 year ago

Fantastic experience: Doctors were kind and thorough. I felt relaxed and all my concerns were addressed respectfully and with experience knowledge.

Aviva Health
Aviva Health

We appreciate you, Joi. Thank you for entrusting Aviva Health with your care.

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Lori Sharman 1 year ago

Fantastic experience: I loved my doctor but he left the area. It took 6 months to get into the office but when I finally did I had reservations not knowing who my new PCP was. I was a bit anxious but everyone has been so nice and helpful in the office each time ive gone there. Today was no different. Once I met my PCP I can’t even begin to express how happy I was ! She is one of the gems in this county and I am so lucky to have the chance to call her my PCP. I have had a terrible time with most of the Drs in this county. I’ve worked in the medical field for most of my adult life, and have been disappointed with the so called physicians around here. But I can say I’m impressed, relaxed , excited, and happy to belong to Aviva Health as a patient. They listen and then do ! What doctors are supposed to do. ! Thank you Dr Blumenstein! I’ve had a very hard time because of my dx. - NOT ANY MORE

Aviva Health
Aviva Health

Awww, Lori! Thank you so much for your kind words. I'm grateful you found a medical home with Aviva Health. Dr. Blumenstein and her team are shining stars ... much appreciation for the wonderful review!

Michele Krueger 1 year ago

Positive experience: Very caring and concerned with my well being, in a very compassionate, true relationship with their patients and me.

Aviva Health
Aviva Health

Hi Michele. Thank you so much for entrusting Aviva Health with your care. We're here for you always!

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Carolyn Hymer 2 years ago

Fantastic experience: First time at this building. Everyone was very nice and more than willing to help us . Great experience. Would highly recommend to friends and family.

Aviva Health
Aviva Health

Welcome to Aviva! We're proud to serve you!

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Melisa Robinson 2 years ago

Fantastic experience: I have never had a bad experience at Aviva Health. My children, my mother and myself have all different doctors with all good experiences.

Aviva Health
Aviva Health

Melisa, thank you for entrusting us with your family's care!

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Trauma Survivor Cynthia 2 years ago

Fantastic experience: I've been seen by doctors at Aviva Health for one year. Clean environment with friendly staff and my appointments have been completed in a timely manner. I drive one hour and twenty minutes one way from Winchester Bay on the Coast because the doctors are worth it.

Aviva Health
Aviva Health

We appreciate your kind words and are honored to serve you!

Suzi Cozzie 2 years ago

Fantastic experience: I never have to wait long to get into the exam room or to see my doctor!! Plus she is the best and so good with my baby!! Thanks Dr. B!!

Aviva Health
Aviva Health

We appreciate your awesome review, Suzi!

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CJ Bryant 2 years ago

Negative experience: This place was the Dr. office to have when they first opened. Now. Not so much. Their biggest priority seems to be bleeding our pocketbooks. Now you need a separate appointment for everything you want to talk about with a Dr. Seperate billing seperate appointment, additional charge. Kiss your health savings accout good bye.

Aviva Health
Aviva Health

CJ, let me start by saying sorry as it's clear you've not had a positive experience. Please call us at (541) 672-9596, ext. 284 to share your feedback with our patient advocate. We want to do everything we can to improve and offer you the care you deserve.

Gwen Pacini 2 years ago

Fantastic experience: They have always been so kind when we moved to Ore. I got sick and they took me right in without even knowing me. They have alwaysworked to get us in when we are sick I would not want to go anywhere else.

Aviva Health
Aviva Health

We’re honored to care for you, Gwen!

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John McDonald 2 years ago

Fantastic experience: Best place I have been to and I am 57 years old with AFIB. The staff is awesome and Dr. Sonny and her staff are amazing. Thank you all for making us feel better

Aviva Health
Aviva Health

John, we're so pleased to serve you and look forward to offering you excellent care the next time you visit!

jim fairbanks IV 2 years ago

Fantastic experience: For me the most important thing about a physician is their ability to listen to me as a person as well as patient. We are all very different individuals and it can be hard to fully comprehend what our needs are. I’m sure especially in the medical field where so many of us go thru the office on a daily basis. Dr. Fischer has done an exemplary job in every way when I have seen him. He’s good at his occupation and you can tell he enjoys what he does. I am grateful to have him as my physician and will do all that I can to keep it that way. As for the facility and the other staff omg they work together well as a team while handling every one with respect and understanding with a smile on their face. And the phlebotomist is with out a doubt a wizard. I had I think 13 vials drawn at once and she was more than up to the task. Leaving me with zero marks and no bruising. Plus she is a very good conversationalist which help put a person at rase if they are nervous.

Aviva Health
Aviva Health

We appreciate you as a patient and person, Jim. Thank you very much for your review. Please reach out and let us know if there's anything we can do to enhance the care we provide you!

Dave Ellis 2 years ago

Fantastic experience: This was my first experience at Aviva and I was pleasantly surprised. The facility is much larger than expected and is very clean and well kept. The staff were all wonderful and the doctor spent a lot of time with me. He even walked me out. Glad to be a new patient at this facility.

Aviva Health
Aviva Health

Dave, thank you for choosing Aviva Health! We look forward to continuing to care for you!

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Amber Roosa 2 years ago

Fantastic experience: Both doctors I have seen there were amazing. After years of being medically gaslit it’s nice to feel heard!!

Aviva Health
Aviva Health

Amber, we appreciate your review! We're here to be your partner in your good health!

Charlie Ketchem 2 years ago

Fantastic experience: Perfect minus the questionnaire. The staff was amazing, and considerate, the doctors are equally amazing! Unlike some places, I feel comfortable with their service, and abilities, and when needed they will be my go to.

Aviva Health
Aviva Health

We totally understand ... paperwork is always a chore, but a necessary one. We so appreciate you choosing Aviva Health.

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MELANIE YOUNG 2 years ago

Fantastic experience: Dr. Manning-Pagan is awesome!!! Would highly recommend her to anyone needing medical. She is kind caring and COMPASSIONATE!!! So so happy I found her.

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Aviva Health
Aviva Health

Thank you, Melanie! We appreciate your feedback!

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Stephen Buckley 2 years ago

Fantastic experience: After first visit I'm very impressed with the professionalism. Kayla, Chela (the phlabotanist and Dr. Blumenstein were all great. All my needs were addressed. I appreciated Jared as much. All support staff were patient, friendly and effecient.

Aviva Health
Aviva Health

We're grateful that you've entrusted us with your care. Thank you for the review!

Stacey Wiard 2 years ago

Fantastic experience: Natalie is always compassionate and makes an effort to bond with her patients! She has been my son’s pediatrician for several years and is always thorough. She shows genuine concern for her patients.

Aviva Health
Aviva Health

Thank you, Stacey! We appreciate you bringing your family to Aviva Health. Natalie is awesome!

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Mason Amos 2 years ago

Fantastic experience: Everyone was very kind and helpful. When I had concerns they addressed them thoroughly and quickly. Very clean building as well. Great experience.

Aviva Health
Aviva Health

Thank you, Mason. Our goal is excellent service every time!

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Matt Crowl 2 years ago

Fantastic experience: All the ladies are great to deal with checking and and checking out. I have Dr. SARMAST and he is always very personable and always a pleasure to see

Aviva Health
Aviva Health

Thank you! We appreciate and value you as a patient, Matt!

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Amanda Hadwen 2 years ago

Fantastic experience: Best I've ever had medical professionals treat a child with disabilities. Dr. Wells and her staff take the time and give extra care to make sure my child is comfortable. Their waiting room is very genius in size, he runs in circles for about 5minutes stoping at the toys off and on before being seen; and it's so big he's not bothering or running into anyone or anything! 11/10

Aviva Health
Aviva Health

We're so glad your family is having such a positive experience!

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scott hebert 2 years ago

Fantastic experience: Dr. Benakanakere and the Entire staff at Aviva is/are Amazing. Dr Benakanakere, takes care of business and ensures that you, the patient, are taken care of! Believe me, she cares; quite an unusual trait in todays culture.I am treated with care and respect & above all the doctors truly care. There is Not a medical facility in Douglas County that can come close to the quality of Aviva! Period!

Aviva Health
Aviva Health

Scott, it is our pleasure to serve you. Thank you for your feedback!

jessica suess 2 years ago

Fantastic experience: Phenomenal staff, very thorough when it comes to caring and making sure you understand. Quick wait times, in fact I never even sat in lobby. Not to mention gorgeous atmosphere and even a pharmacy right there for convenience. Even the water fountain is high tech and all fancy refrigerated ionized.

Aviva Health
Aviva Health

Thank you, Jessica. We are grateful for you!

Renee Bakke 2 years ago

Fantastic experience: The doctor I had today was totally awesome. She had a great personality and Bed side manner, listened to the everything I had to say and answered all questions I had. I believe my new doctor and I will be getting along great If Dr Bloominstein would stay in her lane and out of mine life would be great!

Aviva Health
Aviva Health

Hi Renee. We're glad you found a provider who addresses all of your care needs. We appreciate your review!

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Chelsea Yager 2 years ago

Fantastic experience: I was anxious going into this appointment, but that only lasted a few minutes. Once I started chatting with the nurse, I felt like we were in the right place with people who cared and would listen to my concerns.

Aviva Health
Aviva Health

Thank you for sharing your thoughts. Listening to our patients is one of the most important parts of the care we provide, and we're glad you had a great experience.

Richard Taylor 2 years ago

Fantastic experience: Dr Amelia Roth is wonderful. She genuinely cares about my son and how things are going.

Aviva Health
Aviva Health

Thank you, Richard. We are privileged to care for your son. Dr. Roth is a true blessing to our community!

Abbi 2 years ago

Fantastic experience: The pediatric center here is wonderful. Great doctors, nurse practitioners and medical personnel! Always so welcoming and helpful!

Aviva Health
Aviva Health

We're so pleased and humbled you selected Aviva Health for your pediatric care, Abbi!

Tina Bidwell 2 years ago

Fantastic experience: The staff is always so friendly. The medical team is knowledgeable and efficient and I really like Myke Mike from Myrtle Creek. I wish we could keep him out here! He is a great doctor, covers all the bases, and listens to your situation attentively and with care.

Aviva Health
Aviva Health

Thank you very much for your kind review! We look forward to caring for you well into the future!

Johanna Dykstra 2 years ago

Fantastic experience: My experience with Aviva Health has always been positive. The front desk reps are always very helpful and friendly. The medical staff are very helpful and take time to talk with you. Using the portal they are quick to respond. Thanks Aviva Health

Aviva Health
Aviva Health

Johanna, thank you for your feedback. Please let us know if there's anything more we can do to improve your experience!

William Smith 2 years ago

Negative experience: The staff at Aviva is extremely unhelpful. Doctor cancels on me then they tell me they can’t reschedule me but for 3 months out. You ask to speak with someone else they give you a number you call that get a voicemail of how they will call the next day and never hear back. Mentally I am crashing was basically screaming for help and they just shut me out and ignored me. You are dealing with people here, you must have some compassion in this field, not just let people be in pain or die simply because there just money to you.

Aviva Health
Aviva Health

William, I'm very sorry you had a poor experience. We certainly strive to do much better and want to do everything we can to help. Please call our patient advocate at (541) 672-9596, ext. 201. She'll listen to your concerns and work with you and our clinical team to get this issue resolved. Thank you for reaching out and letting us know.

rhonda hall 2 years ago

Fantastic experience: Appointment was within a week, called back to see the doctor on time. He was awesome with our 9 year old. We got the diagnosis and on our way in perfect timing. Very pleasant environment and our kiddo made use of the waiting room!

Aviva Health
Aviva Health

We're so glad we could help you, Rhonda!

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Rabecca Phelps 2 years ago

Fantastic experience: I was able to get in the next day and Shannon suhr is fantastic.. she listens well and gives very good feed back

Aviva Health
Aviva Health

We're so glad we could assist! Thank you very much for your kind review!

Kim Velarde 2 years ago

Fantastic experience: All the staff was very friendly, as well as the dr-thorough and friendly. Check in quick and check out quick and friendly. Allaround good experience…. dr was very thorough and personable.

Aviva Health
Aviva Health

We're so glad to know this! Thank you for entrusting us with your care!

Michelle Dunaway 2 years ago

Fantastic experience: I do not have faith in Doctors for the past 2 years and had more frustration with my old Dr. I switch to Aviva Health and im happy that my dr listen to me and than we set a plan. So far I'm happy with my switch.

Aviva Health
Aviva Health

We're so glad to have you, Michelle!

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