Center for Lifetime Health

Fantastic experience: Learned a lot! Stephanie was great!!!

Positive experience: We love Center for Lifetime. People are very kind and Terryn is amazing, she does follow up with her patients .

Fantastic experience: Always enjoy going to my annual appointment, Coleen Shackleford and the rest of the staff are always very professional and a joy to talk with.

Fantastic experience: To the incredible team at Center for lifetimehealth, Thank you for being such a blessing in my life. Your compassion and dedication to your patients is truly unmatched. I am grateful for the exceptional care and kindness you have shown me. You truly are one of the most caring groups I have ever had the privilege of being cared for by. Thank you for everything.

Fantastic experience: I am extremely impressed with the level of care provided by the doctor and their entire team. From the moment I entered the office, I was greeted by a warm and professional staff who made me feel comfortable. The doctor took the time to listen to my concerns, provided clear explanations about my treatment options, and ensured I felt fully informed throughout the process. The entire team worked seamlessly together, and their attention to detail was evident at every step. I felt truly cared for and supported during my visits. I highly recommend this practice to anyone seeking high-quality, compassionate healthcare."

Positive experience: Dr and nurse visits were great but I have to be honest about check in. The woman at the front desk did not greet me when I walked in. She continued to look at her computer so I had a side profile. She was standing up. She said something which I couldn’t hear. I thought she might be on the phone. I realized she was talking to me. I said “Hi!” Then she repeated herself, “Yes, how can I help you!?” Louder and abrupt. She never turned or looked at me. I wanted to step out and start over but that would have clearly been a waste of her time. So we bungled forward and I got checked in.

Fantastic experience: Really enjoyed my appointment! That's a first. Most priors were pleasant to tolerable. This one was enjoyable. I'll be back!

Fantastic experience: Dr. Jensen is a caring, knowledgeable pcp and one of the best in the valley

Fantastic experience: I love the quality of health care I get from Center for Lifetime Health. Though I live and work over 300 miles from Boise I have retained Dr Julia Jensen, D.O. as my primary health care provider for her wealth of experience. I truly appreciate all staff of Center for lifetime Health.

Fantastic experience: This was my first visit so locating the office was the first issue. Once there i discovered s friendly helpful professional group of people and plan to use these services in the future

Fantastic experience: What an amazing office! When I am there, I am treated so kindly and professionally by these folks. They are excellent clinicians and really keep up to date with the latest research. I give it 5 stars.

Fantastic experience: Could not be more pleased …I found a group of professionals that I connect with …

Fantastic experience: My experience with the amazing people at Center for Lifetime Health has been been nothing but good. They are attentive and friendly. I would recommend it to anyone.

Positive experience: It would be great if they posted in the patient portal an after visit summary like a lot of other service providers.

Fantastic experience: Center for Lifetime Health is great! Wait times for appointments have been longer than normal the past few months and I'm hoping that will improve, but Dr. Jensen is the most thorough and caring doctor I've ever had. She is well worth it and will spend as much time as it takes to help you get to the bottom of health problems.

Fantastic experience: I want to say I absolutely enjoy working with Terryn Martin and having her as my new primary since my Saltzer primary moved away. I was VERY hesitant for a few month about getting a new primary, but with a referral from one of my other doctors, I am grateful for the recommendation. Terryn is so sweet, listens to your concerns, and takes the time to look into issues no matter what they are. She takes pride in her patients—as someone with a history of severe trauma, she absolutely does amazing with me. She is calm and experienced with patients with PTSD, knowing how to navigate present symptoms and listens to you even if it's not directly related to your visit. She is good with distraction techniques and can help manage anxiety, dissociation, and fear, making her a safe person to be around during appointments. I couldn’t ask for a better primary doctor, and I’m grateful I gave her a chance. I would say I tend to have a lot of anxiety when it comes to the front desk individuals when I come into appointments, as I haven’t had many good experiences with a few of them. They tend not to answer their phones well, you get put on hold quite often, and they seem quite busy by how they answer the phones (their out of breath) and it’s hard to work on flexibility when it comes to scheduling with you doctor or requesting a note be sent to your primary. They’re sometimes impatient, which tends to make me think, “Am I the problem?” As I am still quite new to this office, I hope this gets better. But again, if you are looking for a caring primary doctor who has experience and expertise, I highly recommend Terryn. She’s amazing and has made me feel comfortable quickly, which usually takes me some time with new doctors.

Negative experience: My whole family has been coming here for years. While the service was really great, now it’s meh at best. Dr Ecke left, new ownership, expanded too big, too fast. Poor portal platform, too many mistakes with medication, front desk staff turnover and blatant rudeness as mentioned in other reviews. You will have to call this office multiple times and don’t expect a call back. Lack of communication, miss communication without resolution, refusal to have resolution on issues directly related to health. I shouldn’t have to know staffs political associations, we are all tired of it. TOO MUCH DRAMA. I suggest a facility with more physicians and physician oversight that is managed better from ease of medical portal, prescriptions, to basic communication skills. Unfortunately, being a decent NP doesn’t always translate to being a good business owner. I hope in the future the new ownership is more open to the fact they will mistakes, and it is ok to take responsibility for and resolve those mistakes, with better communication, grace, and a loyalty to paying patients. Best of Luck.

Fantastic experience: Doctors are willing to talk to you and listen to your concerns. Short wait times and lots of reminders before scheduled appointment.

Fantastic experience: Been going to Colleen for years now. Best caregiver I have ever had in my 58 years also love the new location and the staff is super nice.

Fantastic experience: I have seen Colleen SHACKELFORD for probably close to 11 years. My visits always go well. She’s a great listener always gives me recommendations or ideas or what I should or shouldn’t do. I love having my primary doctor. Staff is always very nice.

Fantastic experience: Much better location than the previous office. Thanks for all your help over the past 21 years.

Fantastic experience: Great medical care from great people, plain and simple. Can't get any better

Fantastic experience: Dr Jensen is very thorough and friendly.

Fantastic experience: Ashley has the BEST bedside manner I have ever experienced in my life. I came in quite anxious, but through their attitude, patience, and willingness to listen, I left feeling great. Id make them my PCP in a heartbeat

Fantastic experience: I really needed to see. They got me and worked on my situation. Thank you so much!!!

Fantastic experience: Welcoming and courteous staff… Dr Jensen has always been my favorite!

Fantastic experience: Follow up for recent illness, as usual Colleen was great and we have a plan of attack to complete my healing process...

Fantastic experience: Love the new location and excellent care received.

Fantastic experience: I had an outstanding experience with Dr. Stephanie Duininck. From the moment she walked in, she made me feel heard and cared for. Her compassion and empathy are very evident. Dr. Stephanie Duininck has been collaborating with other doctors, reviewing my previous blood tests and labs. I feel she is doing diligent research to help figure out what is going on with my health. She has been quick to communicate her thoughts on my results, and explaining any future tests she thinks will be helpful to order. I truly feel like I am in capable and caring hands. I highly recommend Dr. Stephanie Duininck to anyone seeking a dedicated and compassionate healthcare professional.

Fantastic experience: Fabulous!!! Love the team & services.

Fantastic experience: I love and adore Dr. Jensen. She is the most caring, thoughtful doctor I have ever been to. I always feel listened to and cared about. I enjoy her welcoming staff too. The new office is beautiful and so nice to be able to easily find a parking spot! I highly recommend Center for Lifetime Health.

Fantastic experience: Nice place. Student did the intake for Taryn NP, but smooth visit and dint have to wait too long. Fort visit in new office location. Great parking and easy access.

Fantastic experience: I’ve been going to Life Time since it opened. With the change in owners I was considering leaving but thought I’d give it a second chance. (Dr Eck’s replacement was a disaster. I’d never been treated with such disregard . I was very angry about the condescending jerk Dr. I have dealt with doctors professionally for years and the replacement Dr was simply the worst I’d ever experienced. Fortunately, he is not there anymore. This is why I thought I would give the office a second chance.) I had the good fortune to see Stephanie Duininck, Nurse Practitioner. I was pleasantly surprised with her friendly persona and very impressed with her knowledge. She actually listened to my questions and gave me good complete answers. She was personable and seemed very genuine in her interest to provide great care. Stephanie made me feel confident in what she advised and recommended. I would recommend Stephanie to others without hesitation. I will see how things go with future visits and communications with the office. I am looking forward to my next scheduled appointment.

Fantastic experience: Julia Jensen is simply AWESOME and AMAZING. She is smart, kind, very caring and provided me a fantastic plan to move forward. If you get the chance - see her!!! You will NOT be disappointed.

Negative experience: The front office staff (one in particular) is the worst I have ever experienced. Rude and condescending to patients coming in. No welcoming at all!!! The clinical staff is great! They treat you like a human being. If it was not for the fact I have had the same medical provider for many years, I would be looking for another provider. It’s sad that it comes down to that. It has been mentioned before on more than one occasion and nothing seems to be done about it. Discouraging to say the least.

Fantastic experience: The new office is beautiful! Congrats!

Fantastic experience: Love your new location and your great staff.

Fantastic experience: Highly recommend Stephanie and acupuncture! It’s great to be able to get the best of Eastern and Western medicine in one place.

Fantastic experience: Colleen Shackelford consistently prioritizes actively listening to my needs and effectively explaining medical conditions. Additionally, she engages directly with my children, encouraging healthy lifestyles.

Fantastic experience: I have been with Center for Lifetime Health over 20 years. The office is always clean. Front desk ladies are kind and helpful. The staff is wonderful. Always looking out for my health. I'll continue to stay with them as they move into their new building. They are the best!

Fantastic experience: Highly professional and empathetic staff. Very client centered. I highly recommend them

Fantastic experience: Always attentive, kind, and so very professional. The best in Boise!

Fantastic experience: I have been going to the Center for Lifetime Health for about three years and honestly had ckndidered looking for a new physician. However, I saw Dr Jensen yesterday and she was wonderful. She was personable, yet very thorough. I am glad I stuck with the practice and am hopeful for continued positive experiences for me and my family.

Fantastic experience: My husband and I decided to make Center for Lifetime Health our top choice for our healthcare 7 years ago. We were new to the area but, we loved the name of the practice. I know, lame reason to chose something so important. The moment we walked in we felt nothing but cared for by ALL the staff. We have since become Medicare members but continue to go to the practice because we love the care we get from the outstanding doctors and all support staff. The new facility on Main Street is beautiful and a great location with plenty of parking! All the best to CFLH!!

Fantastic experience: As always, I felt listened to, validated and confident going into the next year between physicals that Terryn is doing everything she can to help me stay healthy.

Fantastic experience: Dr. Jensen and the team have been amazing! Very caring and makes you feel heard!

Fantastic experience: Very professional team - always willing to spend extra time during my visit. I've been with them for over 20 years and will continue to be my family doctor.

Fantastic experience: I have been seeing Colleen for 12 years, and she truly the first provider that I completely trust and we work as a team to make medical decisions. When she isn’t available, I can see the other providers and they can get me in quickly. I have always liked everyone there. I am always impressed with all the providers and all the staff!

Fantastic experience: Colleen is THE BEST!!!

Fantastic experience: Clean, friendly environment. Did not feel rushed by provider which is a talent many providers do not possess.

Fantastic experience: Center for Lifetime Health is the best! All the staff were so kind. Colleen Shackelford is a wonderful NP and so knowledgeable. I HIGHLY recommend going to Center for Lifetime Health if you need great medical staff!

Fantastic experience: The office staff is kind, professional and helpful. They follow up promptly when necessary. The lab staff is always expedient and spot on with blood draws and immunizations. Colleen Shackelford is an excellent provider who has navigated complex health issues for our family. She is thoughtful and thorough and takes her time with patients. We have been very impressed with Center for Lifetime Health!

Fantastic experience: Honestly, the care and attention I have received at Center for Lifetime Health is the best medical care I have ever received. • You have quality time with your care provider (not in and out in 10 min) •. Someone actually calls you back when you have questions. • if you are sick and need an appointment, you can get in to see someone. . I have referred a number of friends who thank me.

Fantastic experience: Wonderful as usual! Colleen is compassionate and really listens and actively looks for answers. Same for her staff!!

Fantastic experience: Very polite and helpful when I needed a bill printed for ChampVA to bill that insurance. The doctor is quick to respond va website.

Positive experience: the staff here is so nice. been going here for as long as i can remember and so have other family members. i email my physician all the time with questions and she is always so helpful. she is now my daughters doctor as well. love seeing her. the billing department sucks though however. I always ask the receptionist if theres any payments i need to make before i leave and they always say no, then months later when i go into my portal theres a payment due and I'm left wondering what it was for. i never get emails notifying me theres a payment. luckily I've never gotten late notices. i don't get into my portal often unless i have questions or looking at my next appointment. i shouldn't be paying anything if I'm told theres nothing to pay. i do wish there was a way to link my daughters portal to mine so i don't have to sign into two different portals all the time. otherwise I've never had a bad experience with them.

Fantastic experience: I love this clinic and the doctor I see here. Their approach to health care is to solve the problem, not just throw pills at it. And my doctor spends more time with me than any other doctor I've seen in the past. This is how all medical facilities should be run!!

Fantastic experience: U. At www

Fantastic experience: Visited Dr. Jensen for pain in shoulder / upper arm. I thought I might have a rotator cuff problem. She determined that it is more likely a deltoid issue. She referred me to get PT. Dr. Jensen is a pleasure to work with. I never feel rushed and she is a very good listener. She has helped me with several health issues and referred me to specialists as necessary. The specialists have all been top notch doctors.

Fantastic experience: Everyone at Center for Lifetime Health treats you kindness and compassion. I have always recommended people to their office!

Fantastic experience: The staff at CLH has always been attentive and thorough. I highly recommend all of the providers at CLH!!!

Negative experience: Horrible provider. Dr Eck was a great provider years and years ago. He sold his practice to an out of state company. Now, all they care about is profit and do not care about level of service at all. I even know their lab work company who echos the same message, strictly for profit. I was having a discrepancy on a bill, and my insurance said I did NOT owe them money, they claimed I owed them money. They knew I was talking to my insurance about it... within ONE WEEK, they sent me to collections. Talk about customer service. Their medical knowledge is vastly underwhelming. My sister is a cardiac PA, and has to do her own research to figure out my issues better than my own provider could. They also provided inferior medical care to my mother for years and she stuck with them because she didn't want to start over with someone new. Finally she sent them an email firing them as her medical provider, and they immediately canceled her prescription that was waiting for her at her local pharmacy. Talk about quality medical being practiced. I do not recommend this business to anyone who cares about their health or their pocketbook. They misclassify/code medical bills constantly trying to get every penny they can, while providing a dangerously low level of medical care.

Negative experience: Was a patient I say because I tried to make an appointment and instead of responding they locked me out of the portal and just ignore me. Tried to make an appointment earlier than that and couldn't make it to their scheduled blood test at their office while they refused to let me get blood drawn at the hospital. So now I can't get my cpap equipment which is deteriorating so good luck to me because even with health insurance you can't get into a Dr while this one kicks me to the curb with no response. I should call a lawyer before I die from complications from sleep apnea. Thanks for nothing

Negative experience: I saw a provider by the name of Julia Jensen who was super rude and only saw me for 20 minutes for an intake appointment (99203) and then she tried shoving anti depressants in my face when that wasn’t even what I was there for. I hate how providers think they can just do whatever they want and give the patient no regard to their own health. But that’s not how I roll. They continue to bill me for a service that I specifically told them not to because they didn’t do anything for me. After multiple attempts to resolve this I am finally leaving a review before I report fraudulent activity to my insurance and also report to the license board.

Positive experience: My husband had a weird, surprising experience at Center for Lifetime Health. The office was highly recommended by my chiropractor so we were expecting a different approach. He was early for his appointment and the office was completely closed. When the staff got there, about 15 minutes late, everyone was rushing around and stressed (naturally). But the real surprising thing for me was that his Dr didn't really try much to investigate any root problems or offer whole body, long term solutions (as we were expecting). The Dr. just gave him bandaid pharma prescriptions like any other Drs. office. And then, when he went to go pick up the ones he actually wanted to try, they hadn't called in the one medication that he really needed, a sinus medicine. So we made a trip to Costco for nothing. We're not really sure what happened, and we hope it was a fluke; just a bad day for the office. I have an appointment with another provider in January and we're hoping for a better experience.

Positive experience: Terryn is an awesome provider and the receptionists are always friendly and polite. My main issue is the amount of bills they send you after you have already paid and clarified with the receptionist that there are no more payments to cover. If you go here you’ll get bills on your online account and repeatedly in the mail for appointments from months before. On top of that, the billing department does not return calls. I’m sick of this and am looking forward to switching providers. I will miss Terryn because she was very empathetic, patient, and an amazing listener. I had one of the newer male providers for my last visit and he was awful. Bad listener and I generally didn’t even want to discuss anything with him.

Fantastic experience: Quick summary: An outstanding practice of patient-centered, whole-health focused providers. I spent more than 10 years bouncing from one primary care provider to another before finding Center for Lifetime Health in 2013. They were the first group of providers I found as an adult that I "clicked" with. I really value their approach to whole health, versus simply working on one issue and throwing pills or procedures at issues. I initially saw Dr. Eck, who was great, and over time I have seen every provider for either annual wellness checks or episodic care visits. My wife was also having a very difficult time finding a provider she liked after her PCP stopped practicing. When I saw Dr. Jensen's profile when she started at CFLH, I suggested my wife give her a try. My wife ended up being Dr. Jensen's first patient, and they immediately clicked. Dr. Jensen has an excellent, patient-centered, whole health approach that my wife and I immediately came to appreciate. After observing Dr. Jensen treat my wife, I decided to switch to her as my PCP as well, and have been very happy. Dr. Jensen and Michelle Carter, RDN used their training in lifestyle medicine and nutrition to help me to get my pre-diabetes, hypertension, and high cholesterol/triglycerides under control through lifestyle changes without needing medication. My blood sugars, cholesterol, LDL, and triglycerides are all into normal levels, and my blood pressure has dropped from Stage II hypertension to "elevated", on step above normal. Previous providers tried to manage these issues with lectures and medication. The only complaints I really have are that their online portal is a bit outdated and clunky, and it would be nice if it was integrated with MyChart so that I could see all my labs and tests with all my providers in one place.

Fantastic experience: This is definitely one of the best health care clinics I've been to. Dr. Jensen in particular is amazing and has even been helping me with my mental health so that I don't need to see a psychiatrist! They take my insurance and almost everything is covered once I meet my deductible!

Fantastic experience: Colleen Shackleford and the staff at Center for Lifetime Health are amazing. It is the kind of place that gets you in their office on the same day if you need it. They relay messages to nurses regarding refills in a timely manner. They return phone calls when they say they will. Their customer service feels genuine and I never feel like they are rushing me out or through anything - not check in, appointments, check out or phone calls. Colleen is the kind of DNP that not only really listens to you but also digs a little deeper. She found something seriously wrong with my health that had not been asked about by my old provider. By recommending further testing (and the why behind it) she honestly saved my life. She isn't quick to prescribe prescription medication to fix your issues and brings holistic options to you by suggesting alternatives, like vitamins or other things to improve your health. My daughter is a vegetarian and she even went over food replacement options for her changing body that would keep her fueled with energy. When Colleen has been out of the office the other providers have shown the same type of service. If you want a relationship with your Doctor's office Center for Lifetime Health is highly recommended.

Fantastic experience: This place is the best.

Negative experience: When I turned 65 I had to stop seeing Dr Eck because he doesn’t accept Medicare. I had been his patient since 1992.

Negative experience: The exam was fine. I scheduled an annual wellness exam. In addition to my insurance being billed for an annual wellness exam it was also billed for an outpatient office visit which is not covered under the wellness exam. It is frustrating to get billed for something I did not want but also something that I did not receive. I have not yet tried to work this out with the billing department. Hopefully this bill will be corrected.

Fantastic experience: Always good experience. Never a wait passed 5 minutes. That's great.

Fantastic experience: I'm a big advocate of the Center for Lifetime Health. Good people and excellent care!

Fantastic experience: Great Doctors, awesome nurse’s and a fantastic staff! Who would think that going to see your Dr was something to look forward to.

Fantastic experience: Wonderful staff and calm environment. Dr. Colleen always listens to what I have to say and ask for my feedback on what I think about treatment, medication, etc. She has really helped me get my type 2 diabetes under control. Everyone is friendly and professional.

Fantastic experience: Words I have never uttered before in my 56 years on this planet. “I really like my doctor, the clinic and staff are great”. Dr. Jensen really takes the time to listen and seems to genuinely care for her patients. No cookie cutter service here.

Fantastic experience: Excellent service, short waiting time. In and out quickly

Fantastic experience: It’s super easy to schedule appointments online at this clinic, and the staff and doctors are very nice and helpful!

Fantastic experience: Professional, caring staff all around at both locations. I've referred a family member who has also been treated successfully. Long time patients highly endorse this practice.

Fantastic experience: Fantastic. I see Colleen who is wonderful. But I've seen another of their providers who was great too.

Negative experience: I found CFLH online due to its close proximity to where I live. I saw Colleen for a routine visit to check my thyroid and get a new prescription. Rather than talk about my thyroid, Colleen wanted to discuss her opinions at length regarding the COVID 19 vaccine. Treating my thyroid was at the forefront of my mind and I left the appointment wondering if she had listened to anything I had to say. The medication I have taken for the past 12 years is not a generic medication and insurance companies generally want a letter from my provider specifying why I need to take it. After many phone calls they sent a letter to my insurance. Fast forward six months, my family is on new insurance plan so they reached out to CFLH for a letter for the prior authorization. The letter they had on file was never sent to my insurance company. The office admitted the mistake. It then needed to go though an appeal process, which the office never followed up on. This was a 3 month process. They relayed this message to Colleen and she said she was no longer following up and I needed to pay out of pocket for the prescription. I am now paying twice as much for my medication (something I have never had to do) due to the negligence of this office and specifically Colleen.

Negative experience: Out of town without cell phone reception up until day prior. They cancelled my appt without alerting me because I couldn’t confirm appt.

Fantastic experience: Had an outstanding appointment with Colleen this past week. The staff from the point of entering the building to getting to the room and everything in between were professional and efficient. Colleen is an outstanding nurse practitioner with all the knowledge one would want from their provider for their general heath care and if present complex medical needs. Tests ordered were completed and reported back quickly and with personalized correspondence and advice. Would recommend this team to anyone looking for excellent care.

Fantastic experience: Had not been to the doctor for over 20 years except emergencies. Dr. Jensen helped me change my lifestyle by a few degrees and I feel like a new person. If you are like I was, hesitant to see a medical professional, go see Dr. Jensen. Follow her advice to see and feel the results!

Negative experience: I feel like they are just trying to make money. Bottom line. Terryn Martin the practitioner I saw three times (went in originally for general checkup) seemed to only care about over prescribing, and ordering every test possible under the sun for me. Most of these things, not covered by insurance and very expensive... My advice to people looking for an office is to go somewhere else unless you want to go broke and get absolutely nothing accomplished. It’s just a joke.

Fantastic experience: Everytime I go on there with a concern they take it seriously and always try to find an answer. I feel like I always leave there taken care of and with answers. Highly recommend this office.

Fantastic experience: I am a new patient at this facility and as of now am really pleased. Pleased with the facility itself, everyone I have met and the care provided. I feel fortunate to have found them.

Fantastic experience: Very professional staff. They made feel very comfortable for being a first time patient.

Fantastic experience: I've only had the best experience from Terryn Martin. Her bedside manner is amazing, she actually cares how you are feeling physically and emotionally. I cannot recommend her enough. The rest of the staff I have interacted with is also great. I wish I could remember more of their names so I could give them a shout out. Thank you for caring

Fantastic experience: Great staff. Excellent providers. The patient’s well being is their primary focus.

Fantastic experience: Great staff. Dr Eck has cared for me for almost 28 years now. He’s aware of my family and my needs. I’d recommend this Dr office for anyone looking for personal care.

Fantastic experience: I had a great experience! Dr. Eck and the staff are excellent!

Fantastic experience: Dr. Jensen was extremely helpful and caring to me at my last visit, and the nurse and front staff were efficient and welcoming. I really appreciate what Center for Lifetime Health has done for me.

Fantastic experience: Highly recommend Center for Lifetime Health! Colleen is amazing!! She’s thorough and you can tell she truly cares about her patients. 10/10

Fantastic experience: Very welcoming place that runs very smoothly even during the pandemic

Fantastic experience: Dr. Shackelford’s the kindness and most caring Dr I’ve ever worked with. She really takes the time to listen and comes up with a plan for my health. The staff is also amazing and caring.

Fantastic experience: Colleen and her intern spent so much time with me yesterday. They listened to my concerns and answered all of my questions. My friend is set to make an appointment with Colleen. Thank you!!!❤️

Fantastic experience: Every time I go there it’s a great visit. I’ve seen 3 different providers and all 3 have been amazing!

Fantastic experience: Always thorough ,helpful and friendly