Exceptional Chiropractic
Information about Exceptional Chiropractic
Opening hours
- sunday: (closed)
- monday: 7h-18h
- tuesday: 12:30-18h
- wednesday: 7h-11h
- thursday: 8h-18h
- friday: 7h-18h
- saturday: (closed)
Our practice is dedicated to relieving patients' pain through advanced chiropractic techniques, acupuncture, PEMF, and more.
Our comment from Nutrifinder.net about Exceptional Chiropractic:
Exceptional Chiropractic is dedicated to putting patient well-being first, with a team of highly skilled chiropractors committed to providing personalized care to meet each individual's needs. The positive experiences shared by clients highlight the expertise of Dr. Christine Ingbretson, Dr. Jillaine St. Michel, and Dr. Becky, who work collaboratively to deliver effective treatments that encompass various techniques such as adjustments and acupuncture.
Many users report significant improvements in their conditions, including relief from chronic pain, enhanced mobility, and overall better health. Here are some key highlights:
- Thorough assessments and tailored treatment plans.
- Compassionate and knowledgeable staff committed to patient care.
- Great environment that reduces stress and makes appointments hassle-free.
- Flexible scheduling options to accommodate various lifestyles.
While most reviews praise the level of care provided, a few users expressed concerns regarding billing practices and insurance communication. Nevertheless, the team's commitment to resolving these issues and ensuring patient satisfaction is noteworthy. Overall, Exceptional Chiropractic stands out for its dedication to helping patients achieve optimal health in a supportive and professional environment.
Exceptional Chiropractic: Reviews
Fantastic experience: Dr. Laurie has been fantastic. She has always taken the time to find the source of my back and neck issues and treatment has been such a relief. Last week I could hardly lift my head up and after a couple visits I feel great again. Thanks so much!
Pat,
I'm so glad to hear you're feeling better! Thank you for taking the time to share your experience with Dr. Laurie Anderson.
Yours in Health, Dr. Christine Ingbretson
Fantastic experience: The chiropractors here put their patient's well-being first Dr. Jillaine after multiple adjustments had suggested I try another style of adjusting that my body might take to better. Dr. Rebecca had the style of adjusting that worked for me. I appreciate how they work together based on each person's needs to find the best outcome.
Thank you, Joseph. We're glad to know Dr. Jillaine and Dr. Rebecca met your needs. We strive to provide care that does as a team, and appreciate your feedback!
Fantastic experience: I can’t say enough good things about Dr. Jillaine and Dr. Laurie! I came in dealing with chronic low back pain, and after just a few months of working with them, I feel like a completely different person. Dr. Jillaine has been incredible with adjustments that have truly improved my mobility and reduced my pain significantly. Dr. Laurie’s acupuncture sessions have been a game changer for my overall relief and well-being. Together, they’ve not only helped me physically but have also offered great advice, personalized workouts, helpful referrals, and guidance on supplements that actually make a difference. You can tell they genuinely care about your health and want to see you thrive. Highly recommend this amazing team — I’m so thankful for the care and support I’ve received!
Erik, thank you for the wonderful review! Our team truly appreciates your feedback and we're thrilled to be part of your health journey.
Fantastic experience: I have had excellent experience working with Exceptional Chiropractic for my back. They are very thorough and identify my issues and quickly correct them. I can not say enough good things about them.
Jeff, we're thrilled to hear about your positive experience. Thank you for your kind words. We value your feedback and trust in us, and look forward to caring for any future needs.
Fantastic experience: Exceptional Chiropractic has given me an opportunity to get my active life back, and to have restful sleep due to insight and skill of Dr. Christine Ingbretson. The consideration taken to understand contributing factors and lifestyle wants has resulted in pain free function and understanding of self-help and care to work on the whole me. She was also instrumental in assisting with another major health issue affecting me, dizziness. I would highly recommend Dr. Christine or any of her associates if you want caring and knowledgeable chiropractic care.
Shanda, thank you for your kind words about Dr. Christine and our team. We're delighted to have helped you regain your active lifestyle and solve your health issues. Our ultimate aim is to ensure our patients lead a pain-free life through exceptional chiropractic care. Thank you once again for recommending us.
Fantastic experience: Dr Christine Ingbretson and Dr Jillaine St Michel are excellent chiropractors. They listen to me, are very thorough in their assessment, and have treated me appropriately and professionally. I highly recommend this clinic for urgent chiropractic needs, or just monthly maintenance. Also, Cindy at the front desk is the best! Very friendly and knowledgeable.
Tim,
Our team of doctors and staff love hearing about your experience, and appreciate your feedback! Thanks for sharing!
Negative experience: I thought I was going to a trusted place until I felt like it was no longer accommodating my schedule. I work nights and pick up last minute shifts so appointment scheduling can be hard. So I decided to start branching out and checking out other chiropractors in the area. I was getting chiropractic work and acupuncture done. I was told my insurance only covered chiro, but the three other places I checked out my insurance covered both 100%. My insurance hasn’t changed. So this place has been charging me for every acupuncture appointment. I feel stupid that I was taken advantage of like that and I should have done more research for sure. Everyone make sure YOU know what your insurance covers otherwise they might take advantage of it. Also this place outsource x-rays, blood tests, etc when they could just easily get them done at a doctor’s office and bring them in. So again a situation that would be covered by insurance but are charging $300-$600 for it. 95% of other places do NOT do this. When a different place took in house x-rays and asked for certain blood tests they were ones that I could run through my primary clinic I paid for a lab visit which was $10, but the X-rays cost nothing. Something isn’t adding up here.
I'm sorry that you had a less than pleasant experience with our insurance verification process. It's frustrating for us, too! We do our best to verify insurance coverage for every patient, but the insurance companies plainly state that the verification is not a guarantee of coverage. We strive to notify patients of any possible charges in advance of receiving a service, based on the information provided to us by their insurance company. We offer a variety of comprehensive health services. Insurance companies vary greatly in their coverage, which is why we check benefits for every patient before providing the service. For uncovered services, the patient has the option to decline the service or pay a discounted fee at the time of service. If you were charged for acupuncture that is covered by your insurance, please contact me. I would be more than happy to re-submit your claim and reimburse you.
We do use outside facilities to perform x-rays, MRI and other specialized imaging procedures as do the majority of clinics. These are covered by insurers exactly the same as if the referral was from any other provider. These facilities provide a variety of the latest imaging equipment and techniques, as well as consults by expert radiologists.
Regarding the functional medicine fees: I am not sure why you were quoted as much as $600 for functional medicine services. This is not typical or representative of our fees. Perhaps you did not understand or were misinformed. I would appreciate knowing more about this encounter with our staff. Perhaps, this was related to a problem we had with a front desk staff, but this has since been rectified.
Our goal is to provide comprehensive total health care at a reasonable cost by providing both in-network coverage for services as well as optional self-pay services. I look forward to working with you to rectify your concerns. Please allow us to make things right for you.
Fantastic experience: Exceptional Chiropractic is truly exceptional. There is no one I trust more than Dr. Christine Ingbretson and her team of exceptional chiropractors to give me the best possible chiropractic treatment. I started going there in 2018 when I was experiencing neck and back pain following a car accident where I was rear ended. I thought Dr. Rebecca Bracht did a great job helping me then. She gave me some great information about my injury and what the recovery process would look like. It took time to fully recover, and she recommended physical therapy as well which I did. After finishing physical therapy my appointments gradually became less and less often until they were no longer needed and I was totally back to normal. Then in 2020 right before the pandemic I was rear ended again. I knew exactly where to go, and once again Dr. Rebecca helped me greatly. Although this time was a little more complicated because of the pandemic, and also because my injury was a little more complicated. Dr. Bracht and Dr. Ingbretson caught something in my x-rays and they recommended I get an MRI and see a specialist which I did. It turned out to be ok, but they had to make sure something was stable, otherwise I could have been paralyzed which is kind of scary. I’m really glad they caught it and made sure I was getting it taken care of properly. Due to the pandemic, the Champlin location where I was going was shut down so I had to drive to Ham Lake. Also, during this period of time Dr. Rebecca took a temporary leave of absence due to medical issues, so I started seeing Dr. Christine Ingbretson for my appointments. On top of everything else during the pandemic, my car insurance company tried to deny payments. They hired a “doctor”, if you can call him that, to write up a report that was infuriating to read because it was so dishonest and incendiary. That “doctor” never even saw me in person and used the pandemic as an excuse. Dr. Christine recommended a lawyer. I spoke with several different lawyers and ended up choosing the one Dr. Christine recommended. He treated me really well, did a great job, and we ended up winning the arbitration case. Despite the complications, I continued my chiropractic treatments, did the physical therapy and got back to normal to where I didn’t need to go to the chiropractor at all for several years because I was feeling good and didn’t have any problems. In May 2024, I had an ear infection that led to nerve damage in my face causing it to be paralyzed. I remembered that Dr. Christine helped clear a stopped up ear one time during a past appointment, and that she is a chiropractic neurologist which means she can help with nerves. I saw a medical doctor who prescribed antibiotics for the infection and a steroid to reduce swelling. And I went to the emergency room to make sure I wasn’t having a stroke when one side of my face was paralyzed. But I think Dr. Christine sped up my recovery. I’m not finished with treatments but after just a few weeks my facial paralysis is unnoticeable, and as an audio engineer, I’m back to work in the studio. I’ve seen some of the other chiropractors at Exceptional Chiropractic over the years when scheduling didn’t allow me to see Dr. Christine, or Dr. Rebecca. I think Dr. Christine, as the owner, cares a lot about hiring exceptional chiropractors as well as exceptional staff. They are all professional, knowledgeable, friendly, and caring. Exceptional Chiropractic is a positive environment. They send an email to enter info before the appointment. This cuts down on paperwork and makes the appointment feel less stressful because I don’t feel like I’m being handed a homework assignment when I get there unlike most doctor’s offices. Not only do they provide great care, but they care about the small details that make the experience better. Overall I can’t say enough good things about Exceptional Chiropractic. They have helped me greatly over the years. I would highly recommend them.
Aaron,
So glad that you are feeling better, and thank you for sharing your experiences at Exceptional Chiropractic!
We truly do care about your experience from start to finish, and are very glad you have had relief with your personalized care plans. We always incorporate different adjustment techniques, and specilized therapies, such as Stimpod or others, to fully optimize care plans.
Thanks for making us a part of your healthcare team!
Negative experience: Called a few times to make an appointment for me and a friend . The receptionist was rude and uncourteous. Fake it atleast.
Thank you for your feedback, it was taken with great consideration. Due to your feedback, this staff is no longer with the clinic.
Fantastic experience: I have been seeing Dr. Laurie and I have only been a handful of times but I am impressed with the level of care that I have received. I have had a hard time finding a chiropractor that can adjust my neck and Dr Laurie fills that ticket. They look at and treat your body as a whole and I love that! If you are looking for a great chiropractor, give this place a try!
Thank you so much for your kind words. Dr. Laurie and the other providers do strive to provide whole body care and we appreciate you letting others know.
Negative experience: Horrible!! Beware!! They did not give a damn about my care, only on how much they could charge me and my insurance company. They made my back and neck pain worse. Owner was extremely unprofessional and rude when I expressed my concern for my care. This place is not recommended if you have any opinion on what care you receive. The response by exceptional chriropractic is untrue, I had no choice then to share my experience through a review since my concers are ignored and calls unanswered. You can attempt damage control but my review and concerns are 100% true. My care was not a priority, your clinic terminated my treatments when I expressed concerns. To start cracking my back and neck then not to complete treatment is not ok, it created more pain. You refuse to address the concerns and are just referring me out for more unneeded medical costs because your clinic failed. I cannot believe you would do this to a patient and not help them, instead you terminate my care. Disgusting!!
Mr. S.
We are sorry to hear that you have not followed up with orthopedics as recommended previously on multiple occasions. Your billings for 6 visits were $150 in copays, and $166.63 in insurance payments, paid to Exceptional Chiropractic. MRI and injection costs are not paid to our clinic, they are paid to the facility that provided the services. If this is the platform you choose to vent your frustration that you need follow up care, that is fine, I have no problem responding publicly, but don’t claim that we are only about what we can charge someone, as I take patient care very seriously, and will not allow such a comment to go unresponded to. Again, please seek follow up care. Sincerely, Dr. Christine Ingbretson
Fantastic experience: I've had the best results at this place
That’s great to hear! Thanks for sharing.
Fantastic experience: Dr. Dale Wohlrabe has really helped me. I came to him barley being able to move my neck and after a few visits, I am feeling much better! He works on ways to help in between visits and has taught me stretches and exercises to help prevent this from happening again. Everyone who works here is so friendly and when I come in, they already have everything ready for me. I would highly recommend this clinic!
That’s wonderful you are feeling better! Thank you for sharing so that others are aware of the comprehensive healthcare that the doctors and clinic have available.
Negative experience: Avoid Dr. Wholrab. I went in for my back but mentioned I had a shoulder issue. He used a tool improperly on an injured shoulder joint. Which caused my pain and popping to be worse. I can't speak for others in the facility. But stear clear of this guy.
I'm sorry to hear that you did not find relief for your shoulder with the treatment provided. We do offer other therapies and care that could possibly provide additional relief for an injured shoulder. We wish you the best in your search for something that works for you!
Fantastic experience: I have been going to see Dr Becky for the last two years, through my first pregnancy and now my second. I drive 30 minutes just to see her because she helps so much and genuinely cares. I suffer from sciatica and lots of pain in my neck and tons of pregnancy pain. Dr Becky always has exercise suggestions that help, product suggestions and she goes above and beyond to find different strategies to help my pain. She advocates for my services and she is a great listener and always follows through to help me feel better. So grateful to have her help, and she's got a great sense of humor. Thanks Dr Becky!!
Thank you for sharing all the different ways Dr. Becky has helped to address your health needs!
Fantastic experience: This is the finest Chiropractic help that I have ever received. Dr. Erica is very skilled Chiropractor. Laura is an incredible masseuse!
Fantastic experience: Professional, knowledgeable practitioners. Great experience, and very helpful with insurance. Folks at the front desk are great, too! Highly recommend!
Thank you for telling others about your experience!
Fantastic experience: Dr Dale and the staff take care of you
Thank you for posting about your experience!
Fantastic experience: Christine, my chiropractor, is the best of the best. She knows what she’s doing and always amazes me with the work she does. She is delightful and is good about explaining what she is doing and why. Cindy, the receptionist, always remembers me and is very kind. I would highly recommend this place. Great people!
Thank you for letting others know of the care we strive to provide! Glad you are feeling better!
Fantastic experience: Went for a massage with Steve. Amazing! I feel like a new person! He really knows the muscles and is thorough when looking for knots. Will be back!
Thanks you for sharing your experience, and we hope to see you back, to help keep you feeling your best!
Negative experience: The care was good but not the cost. I am super upset with the billing department here. They don't communicate with the insurance companies about what they cover and do not cover. They also do not communicate cost to you effectively. I found that they charge stupid amounts of money for simple things that , in contrast, other chiropractors don't charge near as much for. If you choose to go here TRIPLE CHECK with your insurance because our experience here was not exceptional.
It is good to hear that we provided Exceptional Quality Care, and at a reasonable cost, when an average visit is $58.54 including history, exam, adjustment, and therapy. We always encourage patients to contact their insurance company so they know their coverage. While it may be difficult for you to read the explanation of benefits from your insurance company, we are in-network providers and our rates are reduced to the agreed contract with the insurance company, and applied to the patients benefits per the insurance companies response. This means that if you utilize insurance coverage any deductible, copay, or co-insurance may be patients responsibility. If you are new to utilizing insurance coverage deductible means that the patient pays for care until the deductible amount is met, additionally there may be a copay per visit that is due, and after deductible is met there may be a co-insurance amount which is a portion that the patient pays on the services provided, such as 80% coverage by the insurance and 20% that is due for patient portion.
We also offer flat-rate self pay options that are discounted for payment at time of service. We hope this helps understanding insurance coverage and limitations.
Fantastic experience: I love this place! They are super helpful in explaining the why’ and how’s of what they do. They’ve been keeping me adjusted and healthy for a long time. Gentle, understanding, and healing! Not only do they treat the immediate problem, but they treat foreseeable issues as well. I ALWAYS feel great after seeing Dr. Dale!
Thanks for making us part of your healthcare team!
Fantastic experience: Best chiropractic care I have ever gotten! I've seen several chiropractors and hands down everyone here is great!! I only get adjusted with the tools and never manual (just my preference). My first time here was last fall when I threw out my back and couldnt sit or walk or stand without pain. I felt better after day one! Then I came back after a car accident 3 weeks ago and am so excited to be getting better and back to my Normal self again! I'm back to walking my dog and sleeping on my side and I couldn't tell you enough how happy that makes me!! Everyone here is very thorough, accurate, and professional!
Thank you for your kind words, we all try to do help in any way we can, and in a way that fits your preference of care techniques. So glad you are doing better!
Fantastic experience: I finally found a great Chiro!
Thank you for sharing!
Positive experience: Works with my schedule and as a walk in
Making care and your schedule match is what we strive for so that you feel better as soon as possible, we are available M-Th 7am-7pm, Fri 7am-6pm, and we are re-opening every other Saturday starting October 10th, 2020 from 9am-1pm.
Fantastic experience: Hands down the best place to get care! Thank you Dr. Becky and Dr. Christine for helping me with my chronic back pain and being attentive to my pain levels. Very compassionate and there main goal is to make you feel better!! I was referred by a co worker and was suffering immensely, was seen same day I called!!! Came in barley being able to walk or stand straight. I am back to my energetic busy self!!
Laura,
So happy to help in any way that we can! Wonderful your back to doing the things that you love!
Dr. Christine and your Exceptional Chiropractic Team
Fantastic experience: Great place!!
Thank you for taking time to leave your review, Tristan. Happy holidays! -Dr. Christine, Owner
Fantastic experience: Rebecca has helped me get through the worst neck and head pain !!! It’s amazing how much she has taught me!!!! She is a very caring and compassionate person. Thank you so much!!!
We're proud of all of our doctors for being caring and compassionate people, Linda, and for providing pain relief to our patients. We love teaching our patients the best ways to take care of themselves. Have a good holiday season. -Dr. Christine, Owner
Fantastic experience: I have been going to Dr. Becky for a over three months. It started with an extreme knot in my back and I got an appointment 30 minutes after I called! And every time I visited has been helpful and beneficial. Dr. Becky has done a great job with my back issues and anything else that came up during the time I have seen her - a few things did come up. Foot issue and skin rash. She takes the time to make sure she knows what is going on and she addresses each issue professionally and effectively. She also is a wealth of knowledge! She recommends options and does not judge people. She is a great people person! She knows her job and does a great job making you feel listened to and satisfied. The office ladies are very nice, efficient and professional. They do an exceptional job!! Thanks Dr. Becky and staff!!
There's a reason we're called Exceptional Chiropractic, Amy, and it's because we do an exceptional job for all our patients! The no. 1 priority for all of the Doctors on our team is patient care, which is why we take the time to listen to our patients, recommend options, and then treat each issue. We also do our very best to take care of any additional health concerns that our patients encounter -- if we cannot treat the issue, we will refer our patients to another doctor. Hope you're doing well. -Dr. Christine, Owner
Fantastic experience: I am seeing Dr. Christine and have been very happy with my results. Dr. Christine is very thorough and helped me not only with my neck issues but also some gut health issues. I have been doing the nutrition plan and have had wonderful results. I would highly recommend Dr. Christine, and Exceptional Chiropractic.
We love knowing that we are able to help patients and that they are happy with their results! Because we have a whole-body approach to wellness, some of our treatments do help patients feel better in areas of their body other than their backs. We hope everything is going well! -Dr. Christine, Owner
Fantastic experience: Dr. Christine and all the staff at Exceptional Chiropractic are the best! Everyone is very friendly and easy to work with. Dr. Christine has helped me and my kids so much. She always takes the time to figure out the source of the issue, not just treat the symptoms, and is able to get us feeling better quickly. I highly recommend Exceptional Chiropractic!!
Tina, it's our pleasure to ensure everyone who walks through our doors feels at home. We enjoy taking care of people and love to hear when they feel welcomed in our office. Hope you're having a great week! -Dr. Christine, Owner
Fantastic experience: Fixed me back up.
Stephan, we're glad we can provide our patients with the type of care they need to feel better. Wishing you all the best! -Dr. Christine, Owner
Fantastic experience: Great hours! I started feeling better after the first appointment
We try to make our hours as accommodating as possible, Angie, in order to meet the needs of as many of our patients! We're glad that we can help our patients feel better quickly, some even after the first appointment. Hope all is well! -Dr. Christine, Owner
Fantastic experience: I cannot say enough good things about Dr. Christine. She is educated, trustworthy, top of her field, kind and truly cares about her patients. I have seen her for a variety of injuries and she has helped me tremendously.
Fantastic experience: Great place, customer service excellent
Rosemary, our number one priority is taking care of our patients! We can only hope that everyone feels our dedication to customer service. Wishing you the best! -Dr. Christine, Owner
Fantastic experience: Best chiro. They use all the newest technology.
Fantastic experience: Dr. Dale and the use of instrument adjusting helped with my pain and adjustment needs. Especially like this form of adjusting for the neck area. No more twisting. Great service.
Fantastic experience: Solved my issue with one treatment. Great service.
Sherry, we're glad to see this excellent review. Our goal is always to get to the core of a patient's issue as quickly and painlessly as possible. We hope all is well. -Dr. Christine, Owner
Fantastic experience: Friendly, helpful staff. Flexible appointments.
Fantastic experience: Very good treatment!
Fantastic experience: My husband, Bill has been seeing Christine for approx. 7 years now. I was having some neck and lower back pain myself, he told me to go in to Andover Ham Lake Chiropractic, which I did and was seen by Dr. Dale. I was So impressed with his new technique, he had me feeling better in just a few sessions. I am very pleased with the Service and friendly staff at Andover Ham Lake Chiropractic. They really care about their patients.
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