Comprehensive Gastrointestinal Health, LLC
Information about Comprehensive Gastrointestinal Health, LLC
Opening hours
- sunday: (closed)
- monday: 7h-18h
- tuesday: 7h-18h
- wednesday: 7h-18h
- thursday: 7h-18h
- friday: 7h-17:30
- saturday: (closed)
When you visit our endoscopy suite you can expect to receive an exceptional health care experience. Our knowledgeable and caring clinical staff, top notch anesthesiologists, and experienced gastroenterologist will provide the finest care with the most up to date technology.
A comprehensive approach is what sets our team apart. We work to identify factors that contribute to digestive issues that the patient can influence or control. We hope to enter into a meaningful partnership that helps individuals replace feelings of helplessness with empowerment.
By incorporating nutrition, the mind-gut connection, and the health of the gut microbiome into standard practice, we aim to achieve a higher level of gastrointestinal care.
Our comment from Nutrifinder.net about Comprehensive Gastrointestinal Health, LLC:
Comprehensive Gastrointestinal Health, LLC is dedicated to providing exceptional and compassionate care to its patients. Many individuals have expressed their appreciation for the kind and knowledgeable staff, noting that their experiences were marked by professionalism and a supportive environment. Patients frequently highlight the following positive aspects:
- Highly qualified medical professionals: Doctors such as Dr. Nathanson and Dr. Chiao are renowned for their thoroughness, bedside manner, and genuine concern for patient well-being.
- Outstanding nursing and administrative team: The nurses and administrative staff are described as attentive, friendly, and diligent, ensuring a smooth and comfortable process for patients.
- Comprehensive care: The practice offers a range of services, including nutritional counseling with experts like dietician Katrina, who help patients make informed dietary choices.
- Efficient processes: Reviews indicate that patients appreciate the ease of scheduling, quick virtual appointments, and timely follow-ups, making each visit more convenient and less stressful.
Despite the overwhelmingly positive feedback, a few concerns regarding administrative issues and scheduling inconsistencies have emerged. Some patients reported difficulties with the front office staff, especially regarding communication and follow-up. The management is aware of these challenges and is committed to addressing them to improve the overall patient experience.
Overall, Comprehensive Gastrointestinal Health, LLC is highly recommended for those in need of gastrointestinal care due to its exceptional medical team, supportive staff, and commitment to patient-centered solutions.
Comprehensive Gastrointestinal Health, LLC: Reviews
Fantastic experience: Caring , kind , compassionate and a great doctor, with an incredible staff !!!
Fantastic experience: They very helpful . I was a little late and they were very nice about it.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: I tried the virtual on-demand CGH portal and found the process to be efficient and informative. The medical representative reviewed my symptoms, asked a few clarifying questions and recommended two medications to try to alleviate my issue. One is a behind-the-counter med that she had the prescription for within minutes of our call ending and she recommended the next step to consider should these meds not work.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Great Doctors and staff ! Answer all my questions, and follow up!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: I always have an amazing experience at Comprehensive Gastrointestinal Health! I have been under Dr. Troy's care for 10 years. I usually see one of the nurse practitioners for my annual exam - Allison Lindstrom was fantastic and I started seeing Pascale last year - She is WONDERFUL! She is very easy to talk to and listens to all of my concerns. I never feel rushed and always feel confident in the plan of care that was thoroughly thought out given my history.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Pasquel was wonderful, explained everything clearly. Was kind and a great listener.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Simply Top Notch. I get more sensible and actionable information in 20 minutes than a day in the ER pr at the primary.care
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Katrina was a very knowledgeable GI Dietitian! As a Dietitian myself, I walked away with new knowledge of my condition as well as good reminders! I look forward working with her again.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Negative experience: Incompetent office staff. They partner with unscrupulous medical providers. Dr. Nathanson is a great gastro doc but the front office staff has proven incompetent at multiple appointments. No due diligence there! They insist on using "Mobile Anesthesiologists" for procedures who has a Google rating of 1.3 due to unethical billing practices to patients. Their partner was seemingly not vetted and threatens honest patients with collections, patients who have paid their bills months prior. Front staff ALWAYS screws up EACH time I've been there. They forget the number for your ride home so you have to call them yourself in your drugged stupor. They bring to the room to prep for a colonoscopy when you are there for an upper GI scope. I've suffered enough transgressions from CGH while there are A LOT of other GI providers in the metro area.
Thank you for sharing your feedback and for your kind words about Dr. Nathanson and our nursing team. We’re very glad to hear that their care has earned your trust — that means a great deal to us.
We’re truly sorry, however, to hear that aspects of your experience with our front office and scheduling process have been frustrating. Your comments about communication and coordination are concerning and will be reviewed carefully with our team to ensure we identify where improvements can be made.
We also want to clarify that while we do offer nutritional counseling as part of our comprehensive care model, those appointments are always optional and should never feel pressured. We’ll use your feedback as an opportunity to reinforce that approach internally.
We value your continued trust in our physicians and staff, and we hope to provide a smoother, more seamless experience at your next visit. If you’d be open to discussing this further, please reach out to our administrative manager, Taralynn, directly at 224.407.4400 — we’d appreciate the opportunity to learn more and make things right.
Fantastic experience: Pascal is a very knowledgeable, kind and caring professional. I highly recommend her!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Professional, knowledgeable and friendly service. Dr. Troy is an excellent doctor, and the whole staff is doing a very good job.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Extremely happy with the facility and Dr Chung when Went there for colonoscopy and upper GI scope last fall. Dr Chung is very knowledgeable, very approachable. He answered all of my questions before the procedure and put me at ease. I also spoke to Dr Chung and received a procedure report with findings, including pictures and recommendations after procedure. As a Preop and recovery nurse having experience working in many hospitals and surgery centers offering GI procedures, I appreciate that a lot . Not many doctors will have such great bedside manners. I was very impressed by the smooth process , clean and modern interior with the latest, state of the-art equipment, professional, empathetic and efficient staff. I am grateful to the awesome surgical team and anesthesiologist at Comprehensive GI health for the smooth procedure and fast recovery and feeling good for the remainder of the day.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: I have been pleased by the focused attention that I have received from my dietician, Julie. It feels like we are working the problem together, which I appreciate.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: I requested a virtual visit and was given an appointment within minutes. I procrastinated long enough so I was really thankful. I spoke with Mary and she had obviously read my history. She helped me with my current problem and also gave me a refill of my current prescription. Great experience all in all!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Very informative and follow up
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: I had such a wonderful experience with Dr. Riederman and his nurse, Alyssa. Dr. Riederman was truly an amazing doctor — patient, thorough, and so reassuring. And Alyssa was absolutely incredible she was so comforting, taking the time to talk to me and explain things in a way that didn’t feel scary. Their bedside manner is exceptional, and I felt genuinely cared for the entire time. I’m so grateful for the level of compassion and professionalism they showed. Highly recommend!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Dr. Riederman is an outstanding Physician! I feel so lucky that I found him! I have never been to a gastroenterologist before, and I wasn't sure what to expect. He was kind, patient, thorough, and he really took the time to understand and explain my situation. I would HIGHLY recommend Dr. Riederman! Especially in today's world where you sometimes feel like just a "number", Dr. Riederman saw me as a human being, and I am extremely grateful! 10/10 recommend!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Best staff / doctor's in the world. I can say after dealing with chronic conditions for over 20 years, they were able properly diagnose me and fix my symptoms in one visit in a very candid and authentic way. Can't highly recommend this practice enough. Dr. Chiao is the best!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Dr. Nathanson is an extraordinarily good physician. He is extremely knowledgeable as well as very compassionate, a rare find in today's overburdened medical system. He is very thorough and an excellent listener, taking the time to ask a lot of excellent questions in order to get to the core of the symptoms and problems. Then, he offers great treatment alternatives, as he is always on top of the latest gastroenterology options. He is a wonderful gastroenterologist, and I would highly recommend him to any patients.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Very good and pleasant
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: She was very attentive and wonderful to work with, she put me on the right path!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Pascale Daou was great, she asked questions, listened to my concerns and provided some options to assist with my issue. I would recommend her definitely.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Worked with Amy, Jen, Sharon, Christine, and Rebecca. They have all been wonderful and super supportive. I highly recommend working with these wonderful people.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: I’ve been working with Dr Reiderman for the past 6 months. He is very committed to helping his patients with digestive issues and methodically works to find the answers.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Katrina provided a lot of great information. I feel with the suggestions she gave I can reduce my symptoms!! Thank you
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Jill was very kind and helped me a lot with my situation.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Pascale was absolutely wonderful with my 97 yo mother! Listened and gently offered advice with patience and kindness! Very grateful to her!!
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: The nurse practitioner who took my virtual appointment was wonderful. She listened to my concerns and was very helpful in setting me up with my diagnostic testing. I appreciate her very much.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Negative experience: Writing this review on behalf of my friend who had a bad experience here. I had a very disappointing and painful experience at this office. After a routine visit, I was left with a large, painful bruise on my arm from what should have been a simple blood draw. The bruising was severe enough to cause both discomfort and concern, and it clearly shows a lack of proper care and technique. Beyond the physical pain, I felt the staff rushed through the process without making sure I was comfortable. I told them that I’m developing issues and it felt like they weren’t listening. For a medical practice, attention to detail and patient care should be the top priority — unfortunately, that was not my experience here. I expected professionalism and careful handling, but instead, I walked away hurt and frustrated. I would not recommend this office, and I hope they take steps to improve their procedures and patient care moving forward.
We’re very sorry to hear about your friend’s experience and appreciate you taking the time to share these concerns. At Comprehensive Gastrointestinal Health, we take patient comfort and safety very seriously, and it’s upsetting to learn that this visit did not reflect the high standard of care we strive to provide.
While bruising can occasionally occur after a blood draw, it should not result in significant pain or distress, and we regret that this was the case here. We would appreciate the opportunity to speak directly with your friend to better understand what happened and to ensure that any issues are addressed promptly. Please ask them to contact our office at 224.407.4400 and request to speak with our clinical manager, Katie, so that we can follow up personally.
We are committed to continuous improvement and to making every patient feel cared for, heard, and respected. Thank you for bringing this to our attention.
Fantastic experience: This virtual visit was so fast and helpful. It was so helpful to talk with Tara remotely and get the assistance needed so fast.
Thank you so much for taking the time to share your kind words! We are so pleased that you had a positive experience with our ON DEMAND providers. Please be certain to reach out if we can be of any assistance in the future!
Fantastic experience: This was a great experience. The entire team was very helpful and very supportive. Dr Chung is the definition of a professional MD. I would highly recommend this group
Thank you so much for taking the time to share your kind words! We are so pleased that you had a pleasant experience. Please do not hesitate to reach out if any questions or concerns arise in the future.
Positive experience: Claire is a RD who helped me with food choices with my Hoshimotos she was helpful in transitioning me from a keto diet to a high fiber diet
Thank you so much for taking the time to share your kind words. We are so pleased that you had a pleasant experience - let us know how we can make it 5 stars! Please do not hesitate to reach out if any questions or concerns arise in the future.
Fantastic experience: Had to have a colonoscopy (definitely not something you look forward to). But I have to say that my entire experience Comprehensive Gastrointestinal Health was great! Denise made my appointment scheduling so easy! Then my when I had my appointment Ritalica at the front desk was so nice and made me feel comfortable during check in! Then Dr Chung was fantastic for my procedure. My nurse and anesthesiologist were also very kind and helpful! Felt well cared for throughout the entire experience.
Thank you so much for taking the time to share your incredibly kind words! We are so pleased that you had a positive experience. Please do not hesitate to reach out in the future if we can be of any assistance!
Fantastic experience: This was my first virtual visit and it went really well. There was follow up from the office via phone on the next steps. I’m glad this was an option when in-person visits were limited for short notice.
Thank you so much for taking the time to share your kind words! We are so pleased that our On Demand virtual visit was a helpful option for you. Please do not hesitate to reach out if we can be of any assistance in the future!
Fantastic experience: I love this group from doctor cho calling me the night after my procedures, to the on demand team this group listens to you and makes you feel heard. They listen to you and come up with a plan that works for you. I have had gi issues for years now that I found this group I feel like I am finally going to find resolution
Thank you so much for taking the time to share your very kind words! We are so pleased that you had a positive experience. Please let us know if there is anything we can do to help in the future!
Fantastic experience: Shilpa is an outstanding nutristionist and make her cleints feel so welcome. She is calm and loving. My husband and I feel that she has helped so much. Thank you.
Thank you so much for taking the time to share your kind words. We are thrilled that you had a positive experience! Please be sure to reach out if you have any questions or concerns in the future.
Fantastic experience: The staff was friendly and helpful. The doctors were thorough and thoughtful.
Thank you so much for taking the time to leave your positive thoughts! We are so very happy that we were able to provide a good experience. Please be certain to reach out if we can be of any assistance at all in the future.
Fantastic experience: This was an excellent experience! The staff was attentive, informative and friendly. They were so patient with me and answered all my questions (and I had many!). Also the facility was clean and very nice. These people knew what they were doing! My wife and I both had a great experience.
We are so incredibly happy that you and your wife had a positive experience with our practice. Thank you so much for taking the time to share your kind words. Please do not hesitate to reach out if we can be of any assistance in the future!
Negative experience: I have been a patient at this practice since 2022. It was great for the first 18 months. Now they don't answer the phone, they don't return calls, they don't respond to messages on their portal or emails. You might as well not have a GI for the way they ignore you in this practice.
We are so very sorry to learn of your suboptimal experience with our team. We aim for perfection and precision with our communication and care and are disappointed to learn that we did not achieve our goal. We make a dedicated effort to review all issues raised by concerned customers to foster constant growth and improvement and would appreciate if you could reach out to either our clinical manager or administrative manager at our office to provide additional details so that we can attempt to address any systemic issues and hasten resolution to your frustrations. Our office number is 224-407-4400 - any additional feedback would be greatly appreciated.
Fantastic experience: From the front desk staff to the nurse, anesthesiologist and of course, Dr. Nathanson, a really excellent experience/ everyone who has to see a gastroenterologist should use this practice/ they know how to make you feel at ease and everything was extremely professional
Thank you so much for taking the time to share your thoughtful and kind words. We are so pleased that you had a positive experience with our practice. Please be certain to let us know if we can be of any assistance in the future.
Fantastic experience: Rita is by far the most compassionate receptionist I have ever experienced! I can’t thank Comprehensive GI enough for going the extra mile to support my healthcare needs.
Thank you so much for taking the time to share your kind words! We are so pleased that we were able to provide a positive experience. Be absolutely certain to reach out if we can be of any assistance in the future!
Fantastic experience: Phenomenal experience with Dr. Chung, RN Olivia, and staff. Professional and 11/10 bedside manner.
Thank you so very much for taking the time to share your kind words! We are thrilled that we were able to provide a quality experience. Please be certain to reach out if we can be of any further assistance in the future!
Fantastic experience: I was referred to the practice (Dr Nathanson) last summer due to my reflux for a scope of my GI. Turns out I had Barrett’s Esophagus and a stomach ulcer. Dr Nathanson referred me to the weight management program and gave me medication. It’s about 9 months later and after regular meetings w the registered dieticians (Amy/Shilpa) and NP (Pascale), life coach/stress management (Jenn), I lost almost 20 pounds and made important changes to my lifestyle. I am grateful for the team. The experience was life changing and I am encouraged that I can manage my health and wellbeing with the tools that gave me.
Thank you so very much for taking the time to share such kind words! We are so thrilled that you have a positive experience with our team. Please be certain to let us know if we can be of any help at all in the future!
Fantastic experience: Had the most positive experience at any medical office in a long time. Most positive experience: special appreciation to the receptionist Rebecca who was so kind and helpful. The nurse practitioner Kristhine Nague was exceptional! So knowledgeable and so helpful. I can’t say enough about both of these lovely humans.
Thank you so much for taking the time to share your kind words! We are so incredibly pleased that you had a positive experience. Please be certain to reach out if we can be of any assistance in the future!
Fantastic experience: Excellent experience. Incredible staff. Amazing doctors. Timely procedure. Clean facility with state of the art technology. I wouldn’t go anywhere else.
What a perfect review to receive! Thank you so much for taking the time to share your kind words. We could not be happier that you had a positive experience. Please be sure to reach out if we can be of any help in the future!
Fantastic experience: Dr. Chung was amazing, kind and very knowledgeable. He took the time needed during our consult to understand every that was going on making me feel like he cared about the relationship of the patient and that I was not another number. I had two procedures done and all the staff were Amazing and that they truly care about their patients. I felt at ease and not nervous going in to the procedures. The anesthesiologist was also wonderful! Highly recommended!
Thank you so very much for taking the time to share your kind words! We are so pleased that you had a positive experience. Be certain to let us know if we can be of any assistance in the future!
Fantastic experience: Rebecca was very helpful when explaining all my procedure instructions. The staff is very helpful and the facility is beautiful!
Thank you so very much for taking the time to pass along your kind words! We are so happy that we were able to provide a pleasant experience. Please be certain to reach out if we can be of any assistance in the future!
Fantastic experience: I just got an endoscopy and everyone was so kind. 10/10
Thank you so very much for taking your time to share your kind words! We are so very happy that you had a pleasant experience. Please be certain to reach out to us if you have any questions or concerns in the future.
Fantastic experience: Exceptional Service and Quality Care at Comprehensive GI! I had an outstanding experience at Comprehensive GI. From the moment I walked in, the staff made me feel welcomed and comfortable. The front desk team was friendly, efficient, and organized, ensuring a smooth check-in process. The medical staff was incredibly professional, knowledgeable, and compassionate. They took the time to listen to my concerns, explain every step of my care in detail, and answer all my questions with patience and expertise. I truly felt like I was in good hands. The facility itself was clean, well-maintained, and had a calming atmosphere. The level of attention and quality care I received exceeded my expectations. It’s clear that the team at Comprehensive GI is dedicated to providing top-notch gastroenterological care with kindness and professionalism. I highly recommend Comprehensive GI to anyone in need of expert digestive health care. Thank you to the entire team for making my experience so positive!
Wow!! Thank you so very much for taking your time to share your kind words. We are so very happy that you had a pleasant experience. Please be certain to reach out to us if we can be any assistance at all in the future!
Fantastic experience: Friendly staff. Very educational approach. From Rebecca’s super friendly approach to client service to Dr. Chung leaving a reassuring message for me as I was nervous about the procedure. Thanks!
Thank you so much for taking the time to share your kind words. We are delighted that we were able to assist - please be certain to reach out if we can help in any manner in the future!
Fantastic experience: I have had the pleasant experience of having Dr. Chung as my physician. He was able to identify a root issue during consultation and gave me a prescription to help with abdominal pain and with in a week performed a procedure to validate the issue and help me to get back on track. I also am working with Rebecca who is helping with some paperwork as the pain and inflammation and inability to eat was debilitating. I am looking for the dietician name but she was very helpful
Thank you so much for taking the time to share your kind words! We are so happy to hear that we were helpful. Please let us know if we could be of any help in the future!
Fantastic experience: I saw that Comprehensive GI was offering “On Demand” appts. I was seen within 5 minutes of filling out the form on their website by Mary (PA). Mary was excellent, spent a lot of time understanding my symptoms, changed my medicine (huge improvement) and provided the next step which was a procedure. This “On Demand” appt was on Wednesday and the procedure was scheduled for 2 days later on Friday. I’m an existing patient and my appt wasn’t until May. This service, Mary and Dr. Troy are phenomenal! I wish more practices would offer this “On Demand”!
Thank you so much for taking the time to leave your kind words! We are so happy to be of assistance - please let us know if we can be of any help in the future!
Fantastic experience: I want to express my heartfelt appreciation for the incredible team at Comprehensive Gastrointestinal Health. Dr. Gene Chiao and his staff, including Nurse Libby and Tech Cocoa, provide an unparalleled patient-centered experience. From start to finish, their professionalism, kindness, and attention to detail made what could have been a stressful situation an exceptionally comfortable one. A special thank you to the Mobile Anesthesia team—Anesthesiologist Amy Stotz, RN Kenny, and EMT Tiffany—whose expertise and calming demeanor further ensured a seamless and reassuring process. The entire team went above and beyond to answer my questions, keeping my mind at ease throughout my visit. It’s rare to find a medical team so committed to creating a welcoming and comfortable environment for their patients. I highly recommend Comprehensive Gastrointestinal Health to anyone seeking exceptional care!
Wow! Thank you for taking the time to write such kind words and to remember each staff members name that cared for you. We are so pleased that you had a positive experience. Please do not hesitate to reach out if we can be of any assistance in the future.
Fantastic experience: Dr. Chiao and his team are wonderful! I was very nervous for my procedure and he and his team comforted me and put me at ease. Smiling faces like Katie and Cocoa especially in the procedure room. And even Rebecca stopping in just to check on me if I needed anything beforehand. So thankful for the care this team provides!
Thank you so incredibly much for taking the time to leave your kind words! Please be certain to let us know if you need any assistance in the future.
Fantastic experience: I called this office after playing phone tag for 6 weeks with another GI office. A helpful, friendly live human being answered right away. I was able to schedule my test within a week! Very comprehensive instructions were provided. I called once with a question, again reached a person immediately and got my question answered right away. My procedure went well - nurses (Orlando), anesthesia staff (Dr. Shaffer) and Dr. Chung were great. All of the team members were helpful and willing to answer questions (sometimes answering the same questions more than once as my memory was foggy coming out of anesthesi). The procedure was explained beforehand and the findings were reviewed immediately the test. Very satisfied with my care. They also offer other services with an holistic approach to care (dietitian, cognitive behavioral therapy, etc.).
Thank you so very much for taking the time to write a kind review. We are so pleased that you had a positive experience and would be very happy to help in any way in the future!
Negative experience: Run of the mill GI doc, don't expect much from this clinic. Scheduling felt very unorganized, had to ask them three times to send a script over and it still never even got sent to my pharmacy. Nothing special about this clinic besides their inability to be helpful
We are so very sorry to learn of your suboptimal experience with our team. We aim for perfection and precision with our communication and care and are disappointed to learn that we did not achieve our goal. We make a dedicated effort to review all issues raised by concerned customers to foster constant growth and improvement and would appreciate if you could reach out to the administrative manager at our office to provide additional details so that we can attempt to address any systemic issues and hasten resolution to your frustrations. Our office number is 224-407-4400 - any additional feedback would be greatly appreciated.
Fantastic experience: I had a procedure with Dr. Nathanson today. My entire experience could not have been better. The Libertyville facility was beautiful and comfortable. The most impressive part to me was the entire staff. Kind, accommodating and understanding are words that come to mind when describing my experience with Kayla in scheduling. Once I was there every person I encountered made the entire experience seamless and smooth. It’s obvious that the doctors inspire the staff to treat everyone well.
Thank you so much for taking the time to share your kind and thoughtful words! We are so happy that you had a positive experience. Please let us know if we can be of any assistance in the future!
Fantastic experience: I have GI struggles and Dr Chung has been incredible. He is so kind, patient, and very smart. He really cares about his patients. I currently am struggling with Gastritis. When I didn’t know why I was in so much pain he very quickly was able to get me in for an upper endoscopy and has been able to squeeze me in for appointments. He truly is an incredible doctor and I am so grateful I found him.
Thank you so very much for taking the time to write a kind review. We are so happy that you had a pleasant experience and hope that you will reach out whenever you need us in the future!
Fantastic experience: Super easy to schedule, very helpful staff (thank you, Rebecca, you rock!) and a very smooth experience. I would highly recommend this practice for your GI needs.
Thank you so much for your very kind words and taking the time to share them. Please let us know if we can be of any assistance in the future!
Fantastic experience: From start(checkin), to procedure prep(nursing, anesthesiolgy) to procedure itself(colonoscopy w MAC anesthesiology) and then post procedure care this practice is phenomenal. Dr. Chiao is very thorough, compassionate and reassuring. A true professional. And the Libertyville procedure center is state of the art, very clean and very comfortable. In this day and age where healthcare service is lacking this practice is an awesome exception.
Thank you so incredibly much for taking the time to share your very kind words. We are so pleased that you had a positive experience. Please be certain to let us know if we can help in any way in the future!
Fantastic experience: I have gone to Dr. Nathanson for years for scopes and always have a great experience. More recently, he and his team of experts were able to diagnose and help me manage a newly developed lactose intolerance. Amy Foster was the dietician who gave me guidance on managing foods with dairy, and "the gut-directed hypnosis" from Jed Foster was incredibly helpful in managing symptoms. I set goals with Jed that I wanted to accomplish before a trip overseas, and he was willing to work with me in a short amount of time before I began my travels. I was a little skeptical of the hypnosis but it is more like meditation and was very helpful in managing my symptoms.
Thank you so very much for taking the time to share your positive experience! The feedback is so appreciated. Please let us know in the future is there is anything further we can do to help!
Fantastic experience: Dr. Troy is remarkable! Very knowledgeable, thorough, caring and progressive. She will explore all possibilities to find the best plan for care. I trust her completely. Thank , Dr. Troy!
Thank you so much for taking the time to share your kind words. We aim to provide an exceptional experience and are so happy to hear that we succeeded. Please let us know if we can be of any further help in the future.
Fantastic experience: Dr. Chiao and his staff members were very profession and compassionate during my consolation and procedure appointments. Dr. Chiao even called me to make sure I got home okay after the procedure. Rebecca, receptionist, was very kind and made sure I was comfortable before and after the procedure.
Thank you so much for taking the tie to share your very kind words! We are so happy that you had a pleasant experience, please let us know if there is anything we can help with in the future.
Fantastic experience: EVERYTHING WAS FANTASTIC! I had a fantastic experience!! Please go here for your bowel needs.
Thank you so very much for taking the time to leave your kind thoughts. Please be sure to let us know if we can help in any way in the future!
Fantastic experience: Second colonoscopy in five years. Professional team with great mobile reminders and emails to help explain upcoming procedures, preparations and medications. Dr Tara Troy very good at explaining results. No issues in 2019 or 2024.
Thank you so very much for your kind and thoughtful words. We are so pleased that you had a positive experience. Please let us know if we can be of any help at all in the future!
Fantastic experience: Dr Chung was great, and my process for the procedure when I arrived was simple and faster than i anticipated. I was pretty nervous, not just about the procedure but about the drink for prep, and getting through the prep in general, but Mikayla at the front desk gave me great tips, and reassurance that the prep wasn't bad at all. Very happy with my experience!
Thank you so very much for taking the time to share your kind words! We are so happy that you had a positive experience - please let us know if we can be of any help in the future!
Fantastic experience: There are not enough characters nor enough time to properly sing the praises of this firm. They literally and figuratively have saved my life. They are thorough, kind, supportive. They listen. They offer all the traditional services one would expect from a Gastroenterology group and so much more. I have visited both the Libertyville and Northbrook offices. They are clean, updated, beautiful, and welcoming. I have had an endoscopy and colonoscopy at their procedure center at the Northbrook office- the anesthesiologist asked me to call him by his first name, Dr. Chung was all smiles and had me at ease immediately. Rebecca Leary, an admin in Libertyville, is like an octopus with 8 appendages- answering phones, taking notes, checking patients in, helping others, always in motion and doing it always with grace and kindness. Amy Carson, a registered dietitian and nutritionist, has been integral in the shift I have made in my life and person these past 8 months. She is nonjudgmental, supportive, smart, patient, and motivational. And finally Nurse Practitioner Liz Moon- this woman is a GD gem. Brilliant. Quick. Responsive. Thorough. If you are in need of a team of medical professionals in the GI realm, stop looking- you’ve found your team. Comprehensive GI Health is where you need to be. Schedule a consult today. You will not be disappointed.
Wow Alyssa - what an absolutely thoughtful and wonderful response. Thank you so much for taking the time to share your kind words - they are incredibly appreciated. Please let us know if there is anything that our team can help out with in the future!
Negative experience: Incredibly frustrating admin team, they improperly added my insurance ID, one letter is wrong. The number of times I've had to call to get them to fix it is unacceptable. And as of today, they sent me a threatening letter WITH THE WRONG INSURANCE INFO, STILL!
We are so very sorry to learn of your unpleasant experience with our team. We aim for perfection and precision in the complicated insurance landscape and we are disappointed to learn that we did not achieve our goal. We make a dedicated effort to review all issues raised by concerned customers to foster constant growth and improvement and would appreciate if you could reach out to the administrative manager at our office to provide additional details so that we can attempt to address any systemic issues and hasten resolution to your frustrations. Our office number is 224-407-4400 - any additional feedback would be greatly appreciated.
Fantastic experience: The Doctor and his staff were so friendly and professional. I was so terrified of my procedure, the care and understanding they provided was over the top. They gave clear step by step instructions from start to finish, they put my fears at ease. If I could give 10 stars I would. Thank you all for the care and professionalism you all provided.
Wow - what an incredibly kind review! Thank you so much for taking the time to share your thoughts. We are so pleased that we were able to provide an excellent experience - please be sure to let us know if we can be of any further help in the future!
Fantastic experience: I turned to Comprehensive GI after my previous doctor retired and I was left with his subpar replacement. After a consultation with Dr. Chiao I could tell he was the kind of doctor who really cared about getting to the roof of the problem, which is what I was desperately searching for. He really took his time with me, ordered tests my previous doctor never considered, and has called me personally to follow up. Very happy with Dr. Chiao, and his team and facility are also great. Their office is very nice and they are able to do bloodwork and minor procedures in-house which is very convenient.
We are so pleased that you have had a positive experience with our practice! We very much appreciate you taking the time to share your very kind words. Please let us know if there is anything we can do to assist in the future!
Fantastic experience: I have worked with Dr. Chung, PASCALE DAOU (Nurse Practitioner) and Amy Carson (Dietitian Nutritionist). I can't say enough about the level of care I have received from this team. The support staff is also incredible, the nurses and front desk are very kind and caring to everyone. I feel that everyone at Comprehensive Gastrointestinal Health is working with me to solve my issues. Every time I message, call or have an appointment, every answer and question is well thought out for my particular issues. I appreciate so much the care and attention I receive with every interaction I have had with this office.
Thank you so much for taking the time to share your very kind words! We are so pleased to be able to help you with any and all health and wellness concerns!
Fantastic experience: Had an absolutely wonderful experience at the office today! Everyone was so kind and helpful, and my wife had the best things to say about everyone she interacted with! To be more specific, we had a lovely experience with Dr. Chiao, Rebecca, and a lovely lady named Sophia. All the aforementioned people did a fantastic job and have definitely earned some lifelong customers!
Thank you so much for taking the time to share your very kind words! We aim to make the patient experience as easy and pleasant as possible, we are so happy to hear that we succeeded!
Fantastic experience: Had my procedure with Dr. Chung last week. He is such a great Doctor and I was very happy with the entire process. The facility was very well put together. The Clinical Coordinator, Mikaila, was very friendly and welcoming. I highly recommend this facility.
Thank you so much for taking the time to write these kind words! We are so pleased that you had a good experience and are more than happy to help in any way in the future!
Fantastic experience: I was a little nervous before my procedure but after speaking with the receptionist Mikayla in Northbrook, I was put at ease by her relaxed and knowledgeable demeanor. She answered my questions thoroughly. The facility was extremely clean and welcoming. The Drs were top notch and are fortunate to have Mikayla greeting their patients .
Thank you so much for taking the time to share your kind words! Ia gree that Mikayla is an absolute pleasure. We aim to make the experience of visiting the gastroenterologist as easy as possible, we are so happy that we achieved that goal!
Fantastic experience: After 43 years of agonizing stomach pain, countless colonoscopies and endoscopies, it took one visit with Dr. Chung and Allison Lindstrom to figure out what was happening! I cannot express the overwhelming gratitude I have for the staff that gave me my life back. THANK YOU!!!!!
Thank you so much for your incredibly kind and meaningful words! We try our best to make our patient’s experience as pleasant as possible - very glad to hear we succeeded! Please let us know if we can help in any way in the future.
Fantastic experience: Outstanding experience and flawless procedure. Dr. Chiao and the team are simply the best. Boutique environment that makes you very comfortable. Mobile anesthesiologist was great too. Very different than having a screening performed at a hospital; more focused care, better aesthetics, and top quality. Highly recommend!
Thank you so much for your incredibly kind and meaningful words! We try our best to make our patient’s experience as pleasant as possible - very glad to hear we succeeded! Please let us know if we can help in any way in the future.
Negative experience: Last week, On Monday, I got their number from my insurance and called them to make an app. A lady who is on the phone told me that they have spot on Wednesday and another one in October. She never told me any specific date, just Wednesday so I thought it’s on Wednesday of that week. After I made an app on the phone, I checked their google review and I was so happy that I found such a good team, was feeling lucky to have instant app. When I came there 8am in the morning that Wednesday, front desk lady asked my name and said “ You’ve an app next Wed” and just IGNORED me. She was so rude and unprofessional. I might be mistaken about date but I had to leave with no word!!! I’m feeling sorry that I’ve had such as experience from my first specialist office visit! Plus cause of mistaken date, my entire plan has changed and I’m still waiting to see a doctor but not here!!!
I am so sorry to hear you had an unsatisfactory experience with our practice. We strive to make scheduling an appointment as seamless as possible and it is our goal to expedite the process such that our patients will be seen by one of our caring providers quickly. It is very unfortunate that there appears to have been a misunderstanding as to the date of the appointment. We would be more than willing to find you a new appointment in an expedited manner. With regard to your interaction with our front staff, I’d like to hear more about your experience and how I can address it. I always appreciate the oportunity for our office and staff to improve and grow. Please feel free to call me at 224-407-4400 and we can do our very best to assist. Very sincerely, Tara Troy, M.D. and Jeff Nathanson, M.D.
Fantastic experience: I am so impressed by the "boutique" care I received at Comprehensive Gastorintestinal Health for my recent colonoscopy screening -- private room, immediate attention, easy to park, and find. But most of all -- great, caring and friendly staff. The billing department helped me work with my insurance company to confirm my coverage with procedure and diagnosis codes in advance of my procedure. Highly recommend!
Thank you so much for your incredibly kind and meaningful words! We try our best to make our patient’s experience as pleasant as possible - very glad to hear we succeeded! Please let us know if we can help in any way in the future.
Fantastic experience: I had such a positive experience with Katrina Christianson as my dietician! She is incredibly knowledgeable, smart, and compassionate. I sought out to rebuild my relationship with food and improve my diet, and she turned around my whole perspective about food. She inquired and worked to understand my history, habits, work, family life, and other factors. There were a lot of helpful methods and documents that taught me a lot about how to view food when social media and online has so much excess information about diet. She was objective, kind, resourceful, and trusting. Katrina was like the perfect food therapist hahah. I would definitely recommend her and would plan to go back to her if I ever need the guidance again!
Thank you so much for your kind and meaningful words! We aim to make our patient’s experience as pleasant as possible. Please let us know if we can help in any way in the future.
Fantastic experience: I highly recommend Comprehensive Gastrointestinal Health. The staff is very knowledgeable and helpful. I especially want to mention nurse Pascale Daou. Since my first appointment with her at the clinic, she has been totally committed to finding a solution for me—which she did. It’s rare to find a medical provider who truly cares, is passionate about her work, and finds the best way to help her patients.
Thank you so much for your kind and meaningful words! We aim to make our patient’s experience as pleasant as possible. Please let us know if we can help in any way in the future.
Fantastic experience: Dr Troy, DR Moon, and the entire receptionist staff is incredible! They go to great lengths for their paitents and I would highly recommend it here!! Receptionist Michelle is absolutely fantastic and went above and beyond to get me my medication!
Thank you so much for taking the time to write down your kind words - we are so happy to have provided a positive experience!
Fantastic experience: Doctor wong and there staff are very accommodating and was truly a great experience. especially the office manager ARMY CAREY! Such a helpful women always aiming to do her best for everyone!
Fantastic experience: Excellent all around- from scope and quality of services provided, to office aesthetic. They have an all encompassing approach to GI health that is unique and much needed. Thank you!
Thank you so much for your kind words! We aim to make visiting the gastroenterologist as easy and pleasant as possible - so happy to hear we were successful!
Fantastic experience: Let me start with saying it was worth the wait to see Dr. Nathanson. I had been seeing another doctor at a big hospital practice and was not happy with the care I was receiving. So that led me to Comprehensive GI. During my first appt with Dr. N he was so caring, down to earth and he listened. Not only that but he spent a lot of time with me, way more than in past experiences with other doctors. I had a recent procedure since that first visit and the whole team was just awesome, caring, and kind. I would highly recommend visiting this practice if you have GI needs.
Thank you so much for your kind and meaningful words! We aim to make our patient’s experience as pleasant as possible. Please let us know if we can help in any way in the future.
Negative experience: Customer service poor. Anesthesia group they use is mobile and the way they billed for preventive was not recognized by Cigna and left me with a $300 bill.
I am so very sorry to hear you had an unsatisfactory experience with our practice as we aim to make the patient experience as smooth as possible. We know working with insurance companies can be very frustrating and try to do the best we can to assist our patients in the process, but sadly there any many factors that we have no control over. If you have any concerns with Mobile Anesthesiologists billing, they are a separate company and their billing contact information is (855) 457-9900 or email [email protected]. If there are any issues regarding your care, we would like to hear more about your experience and how we can address it. We always appreciate the opportunity for our office and staff to improve and grow. Please feel free to call me at 224-407-4400 and we can do our very best to assist. Very sincerely, Tara Troy, M.D. and Jeff Nathanson, M.D.
Fantastic experience: If you are hesitant to have a screening colonoscopy, you will be in great hands with Dr. Troy and her staff. Everyone from beginning to end was kind and knowledgeable. Dr. Troy came in before the procedure and after. She took the time to reassure and answer any questions.
Thank you so much for your kind words! We aim to make this process as easy as possible - so happy to hear we were successful!
Fantastic experience: I've use Comprehensive Health for two procedures. Both times I've walked away impressed with their process. It's flawless. The staff is always attentive and you're never left not knowing what is going on. You won't be disappointed with this practice.
Thank you so much for your kind words! We aim to make this process as easy as possible - so happy to hear we were successful!
Negative experience: after prepping for 3 days, cancelled my procedure at the very last moment because the anesthesiologist didn't like how i was answering questions. disappointing.
I am so sorry you had a disappointing experience with our practice. Let me start by saying I know it must be extremely frustrating to prep for a procedure and then have it cancelled. Please know that our number one priority is always “do no harm” – the safety of our patients comes above all else. On rare occasion, our team – including the anesthesiologist - may need to make the medical decision to cancel a procedure. This is never an easy decision, but please understand this is only done with the patient’s best interest in mind. We sincerely regret that this has inconvenienced you. We are certainly open to discussing your experience and how we might safely revisit performing your procedure in the future.
Fantastic experience: I had an amazing experience at this office! Everyone was so so so nice! I was so nervous and every single person made me feel comfortable, from the receptionist to the OR! Thank you!
Thank you so much for your kind words! We aim to make the process as comfortable as possible, very pleased we succeeded.
Fantastic experience: I have been a patient here since September and the team at Comprehensive GI is amazing! I have a fear and been avoidant of medical treatment due to previous trauma but the providers here make me feel supported and comfortable. Dr. Troy is great and always looks at treatment compassionately and recommends holistic treatments rather than pushing a bunch of medication. The nurses and NPs are such spectacular advocates and really go above and beyond with holding my insurance and specialty pharmacy accountable when they are being difficult. The office staff is super helpful with scheduling and being flexible with my work schedule. The lab techs are all so empathetic and understanding. I felt so defeated when I first got sick and I know I would not be where I am now without the people here. If you want a GI where they truly care about your treatment and getting you to remission, this is the GI for you.
Thank you so much for your kind and meaningful words! We aim to make the experience as positive as possible. Please let us know if we can help in any way in the future!
Fantastic experience: Let’s face it nobody ever said, I can’t wait to get my colonoscopy! After meeting with the staff I have to say having a colonoscopy at CGH was breeze. Dr. Nathanson and his entire staff were so professional, kind and funny! Veronica was excellent in explaining my benefits and Dr. Nathanson was very thorough when explaining what to expect during the procedure. He is so down to earth and has a great sense of humor. I highly recommend CGH. I can’t wait until my next colonoscopy!!
Thank you so much for you kind words. We are so pleased that you had a positive experience. Please let us know if we can be of any assistance in the future!
Fantastic experience: I'm extremely impressed with Liz Moon, she's extremely knowledgeable and handles each patient with care. I look forward to getting to the bottom of the reason behind my daughter's symptoms and I'm confident that we will get answers with this practice.
Thank you so much for your kind words! We aim to make the experience as positive as possible. Please let us know if we can help in any way in the future!
Fantastic experience: Extremely well run practice. Had a colonoscopy screening and the process from start to finish was very smooth. Great staff and great communication. Dr. Troy is especially great - her bedside manner was kind and made me feel like I was her first patient when I’m sure she has seen thousands. Highly recommend!
Thank you so much for your kind and meaningful words! We aim to make the experience as positive as possible. Please let us know if we can help in any way in the future!
Fantastic experience: The entire staff was welcoming, helpful and warm when I recently went in to see Dr. Troy for a colonoscopy. They are all utmost professionals and were diligent in explaining all the steps and plan of care. The office was clean and I felt very comfortable there. I would not hesitate to recommend Dr. Troy to my friends and family.
Thank you so much for your kind words! We aim to make the experience as positive as possible. Please let us know if we can help in any way in the future!
Fantastic experience: I haven't had a more welcoming and comfortable procedure visit. The facilities are clean and well designed, the beds are comfortable, and the staff were wonderful. I couldn't be happier with my experience.
Wonderful news - thank you so much for your kind words! We aim to make the experience as positive as possible. Please let us know if we can help in any way in the future!
Fantastic experience: Excellent office staff with timely feedback and caring attitudes. Dr. Nathanson has been an incredible doctor over the years as I work through my lifelong battle with Ulcerative Colitis. He is compassionate, knowledgeable, and thorough. I am so lucky to have found him as my doctor.
Thank you so much for your kind words! We aim to make the experience as positive as possible. Please let us know if we can help in any way in the future!
Fantastic experience: Extremely professional and accommodating crew. I was very impressed. They took care of me like I was their favorite patient. Strongly recommend Dr. Troy and company.
We are so happy that you had a positive experience! Please let us know if we can help in any way in the future!
Fantastic experience: This was my first colonoscopy and first endoscopy and it couldn't have been a better experience. Dr Nathanson, Dr Troy, and the entire team are amazing. They quickly helped me feel comfortable and took away any and all concerns I had going in for the procedures. State of the art office, brilliant team, what more could you ask for? Thanks to Diane and the front office for working within my hectic and unpredictable scheduling needs.
Thank you so much for your kind words! We aim to make this process as easy as possible - so happy to hear we were successful!
Fantastic experience: Had my first screening colonoscopy, 2 weeks ago—can’t imagine that the process could go any smoother. Top-notch facility and treatment from all the staff—from front desk, to nurses, to anesthesiologist, to Doctor Nathanson.
Thank you so much for your kind words! We aim to make this process as easy as possible - so happy to hear we were successful!
Fantastic experience: Came here to post a 5-star rating. Just a great experience. Thank you, Diane, Dr. Troy, Dr. Nathanson, and all of the other super-friendly folks!
Thank you so much for your kind words! We aim to make this process as easy as possible - so happy to hear we were successful!
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