Bon Secours In Motion at Portsmouth Boulevard
Information about Bon Secours In Motion at Portsmouth Boulevard
23701, Portsmouth
Opening hours
- sunday: (closed)
- monday: 7:30-18:30
- tuesday: 7:30-18:30
- wednesday: 7:30-18:30
- thursday: 7:30-18:30
- friday: 7:30-18:30
- saturday: (closed)
Visit In Motion at Portsmouth Boulevard in Portsmouth, Virginia. In Motion at Portsmouth Boulevard is one of the many Physical Therapy & Rehabilitation locations at Bon Secours providing good help to those in need.
Our comment from Nutrifinder.net about Bon Secours In Motion at Portsmouth Boulevard:
Bon Secours In Motion at Portsmouth Boulevard is recognized for providing top-notch therapy services in a highly regarded facility. The front desk staff are known for their exceptional courtesy, welcoming patients with a friendly demeanor as soon as they enter. Patients rave about the outstanding therapists, with many highlighting the commitment of the staff to genuinely care for their recovery and well-being.
Some of the key strengths of this facility include:
- Great staff: Friendly, professional, and highly qualified therapists who make it a point to engage with patients.
- Supportive environment: Therapists work together, brainstorming strategies to help patients achieve their therapy goals.
- Pleasant atmosphere: Clean facility with a welcoming ambiance, ensuring comfort during visits.
- Convenient parking: Easily accessible for patients, making the visit hassle-free.
However, there are some areas identified for improvement:
- Staffing issues: Some users mentioned experiences of being under-staffed, leading to cancellations and delays in appointments.
- Need for consistency: A few comments indicated concerns about scheduling and timely communication regarding appointments.
Despite these challenges, many patients express immense satisfaction with their therapy experiences, particularly emphasizing the effectiveness of their treatment and the caring nature of the staff. Overall, Bon Secours In Motion is highly recommended for anyone seeking rehabilitation services in the Chesapeake area.
Bon Secours In Motion at Portsmouth Boulevard: Reviews
Fantastic experience: I am pleased to note that my therapy is being provided at a highly regarded location. The staff at the front desk are exceptionally courteous, my therapist is outstanding, and it's worth mentioning that the entrance is located in the rear of the building. I am immensely pleased to be a patient here.
Thank you for taking the time to share your experience. We’re delighted to hear that our front desk staff were courteous and your therapist was outstanding. We appreciate your kind words and are honored to have you as a patient.
Fantastic experience: The staff is top notch from top to bottom. It starts when you walk in and you are greeted by the front desk staff. I highly recommend this location. The OT and PT team is the best. I have never been to a therapy location where they really care about you getting better. They brainstorm on different things you can do to help your progress.
Thank you for taking the time to share your experience. We’re thrilled to hear that our front desk, OT, and PT teams provided top-notch service and genuine support for your progress. Your recommendation means a great deal, and we look forward to continuing to support you on your journey to better health.
Negative experience: Severely UNDERSTAFFED‼️ They cancelled my 1st two appointments I had scheduled with them as a new patient because one therapist was either out or sick. I just transferred to another office because this was my 1st impression with the office and I knew it was going to get worse. I never had a chance to get my first evaluation because of their staffing issues‼️
Fantastic experience: Fun therapists..
Fantastic experience: Best brain injury therapists in the region.
Fantastic experience: So far experience has been okay
Fantastic experience: Great staff and they are always on time.
Fantastic experience: Laura is amazing I have been suffering so much trauma and she got to the point and got in there like a wwe and fought my pain with me if you need to move again she will definitely get you moving she’s amazing this is my fifth visit I think I love them all ! They all helped me pull out of a depression and helped me move I’m so thankful for them !!!and she got to the injury thank you Laura
Fantastic experience: Excellent staff. My wife loves going for therapy because of the staff that works there.
Fantastic experience: It’s a little bit away from me, but it’s well worth the way they are set up is not intrusive to anybody’s health very private the way they are set up. Staff is awesome all of them.!
Fantastic experience: Convenient parking, friendly reception staff, wonderful physical therapists.
Fantastic experience: The staff are very attentive and strive to help you return to a healthy you
Fantastic experience: I went for physical therapy for my ankle. It helped.
Negative experience: If I could give a 0 I would,pls train your front desk assistance,for correct customer service,how to take a payment,the patient privacy, play loud music at desk, disrespect for customer,pls retrain your front desk assistance
Fantastic experience: Staff are great! Very friendly
Fantastic experience: Great service
Fantastic experience: Appointment on time, no waiting when you arrive, your therapist is called great customer service.
Fantastic experience: Clean facility Positive staff Informative feedback
Fantastic experience: Nice place
Fantastic experience: Great staff and atmosphere!!
Fantastic experience: Hands down the best place in Chesapeake. Laura helped me out on all levels and answered every question. Love this place
Fantastic experience: Great people who care is outstanding...
Positive experience: Very good experience will recommend anyone to go to
Fantastic experience: Employees are just simply amazing.
Fantastic experience: They were great
Fantastic experience: Friendly, professional staff.
Fantastic experience: Amazing staff, all in all great place
Fantastic experience: Great staff and explained everything I was not sure about with the filing of my insurance and the Occupational therapist gave my daughter great instructions to her understanding during her session. Made her feel more comfortable about having to go so frequently.
Positive experience: Great place for PT
Positive experience: Physical therapy, not a place of joy but good friendly staff, little too crowded in waiting area for current conditions but otherwise they do good work my third time there
Positive experience: I didn't have physical therapy but went there with my client. Very nice staff and friendly atmosphere. And very clean bathrooms.
Fantastic experience: Great facility and the staff are all wonderful professionals that truly care about their patients.
Positive experience: Very helpful
Fantastic experience: They work hard to get you back in shape.
Fantastic experience: Started physical therapy here last week. After just three visits I have learned a lot to help ease my daily neck pain. The staff from the front desk to the therapists are all engaging, friendly and professional. Looking forward to my next session.
Positive experience: I was impressed at 1st with place until the day before the July 4th holiday and I took my mom in for her PT visit, she was 5mins late and the trainer tells her she was 15mins late and cut her time by 15mins but kept checking her watch the whole time like she was in a hurry to go some where. Then mom was finished with all her times and they wanted her to come 1 more time so I called and scheduled a visit. I drive all the way from home 15 to 20mins away and they never did put her in the schedule. Other than that mom liked them. But they need to get their staff together.
We are sorry to hear your experience was not excellent and we would like to address any concerns you may have. Please call us at 757.738.1932 at your earliest convenience.
Fantastic experience: Absolutely love this place. It is within walking distance of where I live. Everyone is friendly here. I definitely would recommend this to everyone.
Fantastic experience: Received excellent Occupational Therapy. Entire staff is very professional. Highly recommended,
Fantastic experience: Excellent group of people!!!! Highly recommended!!!!
Fantastic experience: Roland Bulter is an amazing physical therapist. The entire staff is so friendly and professional.
Regina, Thank you for the kind words about Roland and our staff here at In Motion. We strive to provide the best in physical therapy services to the Hampton Roads community and positive feedback is much appreciated. Your Friends, The Team at In Motion Portsmouth Blvd.
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