MultiCare Center for Weight Loss & Wellness - Tacoma

Fantastic experience: My provider was fantastic

Positive experience: I recently had surgery by Dr Blair and It was a total success. Dr Blair is an excellent surgeon. However I do have some issues. When i got home I I realized that my discharge instructions didn't make sense. So as instructed I called the triage nurse. She agreed that the instructions didn't make sense, and she said she would send a "high priority" message to The DRs office. I waited 48 hours but no call back. Dr Blair famously gives out his personal phone number to his patients, so I called and left a message. I did not receive a call back. I realized the unclear directions were literally life threatening, and that if something happened to me there would be no paper trail. So I documented everything in my MyChart account. Boy did they get back to me fast. Five days to answer an existential question is way too long. Dr Blair is an excellent surgeon, but there are some serious issues in that office.

Fantastic experience: I loved the personalized experience I had with my dietitian. She was patient and answer all of my questions. She also gave me good advice to help me stay in my weigh loss journey,

Negative experience: My appointment with Dr. Rosa was absolutely horrible. Very demeaning and did not review my file before meeting with me. I miss Dr. Estrada, she was kind and caring. I was so disappointed with the care I received from Dr. Rosa. Do not recommend her.

Fantastic experience: No waiting, cheerful staff and helpful suggestions.

Fantastic experience: I always enjoy the people here as they are very knowledgeable and always treat clients well. Will continue to work with them for my needs

Fantastic experience: Dr.Tyler Girdler was on time (was not waiting in a room for 30 min to be seen just 5 min) He was present in hearing my concerns about next steps about weight gain and gave me a starter plan on eating healthier(not reading notes on a screen). I came to see him because I wanted other options other than semiglutide and so I also opted for a dietitian also. I was very pleased with staff as well. I’m kind of excited about my weight loss journey moving forward.

Fantastic experience: Long term patient, Dr Sebesta is great.

Fantastic experience: Caring, professional staff.

Fantastic experience: Dr. Hooper with Multicare Weight Loss. He was very nice and easy to talk to. It was my first time meeting him and he was very concerned with my weight journey and offered an open door if I needed assistance or have other questions about my weight situations,in-between visits. His staff was very friendly and helpful. They didn't act brand new. They were all very laid back. Warm and welcoming atmosphere!.

Fantastic experience: Routine Follow up apt

Fantastic experience: The telemed meeting w Dr Blair was great, he's great.

Fantastic experience: My weight loss team is amazing. Had nothing but good interactions with everyone.

Fantastic experience: Dr. Blair is one of the best Dr.s of come across. He takes the time to listen to you. He remembers you and the things you say to him. He truly cares about you as a patient. He helps you pick the best plan for yourself. His staff is friendly. I’ve never had a long wait time. I cannot say how blessed I am to have him on my side during this journey!!

Fantastic experience: Dr. Blair is the best! He is very knowledgeable and personable. Makes me feel at peace with my conditions.

Fantastic experience: Nice and quiet got in and out fast

Fantastic experience: I have been impressed and highly satisfied with all aspects of my care from this clinic.

Fantastic experience: Dr. Blair and his staff are absolutely amazing. They are the perfect mix of bedside manner that we all need and humor that puts us at ease. Every single person I have come into contact with has been WONDERFUL! They are quick to answer MyChart messages and help however they can. I feel blessed to have all of them as my care team!

Fantastic experience: Alix is great! She’s so supportive and always gives great advice.

Fantastic experience: Attention to detail, courteous care, great advice and guidance, as always!

Fantastic experience: Dr Clive was very kind, nonjudgmental and took a full hour to explain all my options. All my questions were answered, I didn't feel rushed at all. It was very refreshing to find a compassionate, caring physician in today's rushed medical system. All the staff there were very helpful and willing to answer all my questions.

Fantastic experience: Jill Neeley Moore provides a warm and caring environment. She is easy to talk to and is very professional at the same time. I would highly recommend her!

Negative experience: My PCP sent the referral almost a year ago. I finally received a call from this office in February to schedule an appointment for July. 2 days before my scheduled first appt they called to reschedule because Dr. Hooper was going on vacation. They offered to reschedule me, but warned me that it was going to be pretty far out because the schedule was very full. I declined to reschedule and am extremely disappointed in how the situation was handled. My job is scheduling appointments and our office would never do that, especially to a new patient. In the event we had to reschedule - for a real emergency, not a last minute vacation, we would ensure that we got that patient rescheduled right away, not months later. And waiting almost a year for an initial appointment is absurd. I was really looking forward to the appointment and excited about the possibility that my weight loss journey would finally have the much-needed support. Hopefully they will develop a better scheduling system and avoid other potential patients from experiencing the same soul-crushing sense of frustration after having so much hope that I have just gone through.

Fantastic experience: Always a great experience with Multicare!

Fantastic experience: I had excellent results. I'm pleased with the personal care that I had. It's been 4 years now and my weight loss is stable.

Fantastic experience: I personally have had nutritional counseling, several sessions with a psychologist, and very professional doctors to aid my recovery from obesity.

Fantastic experience: Incredible staff ! Supportive and encouraging ♡ Nutritionist Joe is great and Dr. Blair is Awesome

Fantastic experience: Very caring and compassionate towards the patients.

Fantastic experience: Good visit. Progressing normally. I enjoy conversation with Dt Hooper. Weight keeps comming off slowly.

Positive experience: Wish I had achieved the goal i was looking for that day....I wanted help getting the drug wegovy straightened out.....but I spent 2 days afterwards learning that once info is in the computer people only read part of the info....my prescription was sent to the wrong place....so I called several people to figure out what my medical insurance would pay and on what medication...... Most of the care I got thus far has been great.......but then there is this.....I have lost nearly 2 months in the interim......such a waste! Bonnie

Fantastic experience: Excellent attention to detail and very caring and professional team.

Fantastic experience: Dr. Sabesta is the best doctor I have ever seen and he cares about my weight loss goals

Fantastic experience: Great office

Positive experience: Everyone was very helpful. I was charged a $45. Copay that is supposed to be refunded because I was told later that I should not have been charged for the visit on that day.

Fantastic experience: Excellent care

Fantastic experience: Dr.Sebesta is always great and knowledgeable. Whether it is something weight loss related or a complex stomach case. He truly is the best of the best hands down.

Fantastic experience: I LOVE Doctor Blair,he is so caring & personal. I love it when I'm scheduled to see him.he is a very busy Man, and I understand that I may have to wait 20-30 minutes to see him, at times but I don't mind,he is Worth waiting for. He is always ready to listen to me and why I am in the office. He gives me the help that I need and let's me know the programs that will help. And scheduled me with the Doctor that can help me out the best. He even gave me the resources to where I can receive the daily things that I would need to keep myself healthy and SAFE.

Fantastic experience: I didn't go in for weight loss I went in for gallstones. The staff was very polite and made me feel comfortable. The doctor was running slightly behind but that is to be expected. The doctor was very informative and made me feel comfortable about my upcoming surgery.

Fantastic experience: It's an amazing feeling when you walk out of a Dr office and actually feel like you were completely heard and that you will be safe in their care!! It's been a long time since I have felt that way. Thank you Dr. Blair!! A message to Multicare: Quit running off the good ones!!

Fantastic experience: Very professional, and nice place.

Fantastic experience: VERY knowledgeable staff, responsive to concerns. Doctors hear what you have to say. I was a tough case 4 years of agony. My provider referred me - 2 necessary hospital stays (yes I was that sick), they found my condition, and I'm beginning to live again. Recommend these doctors, nurses, dietitians, & all staff - any day. I'm alive because of their commitment to treating me (and you).

Fantastic experience: The journey I have elected to undertake could not have been done without the outstanding surgical skills of Dr Kelly Blair. When I met him for the first time, I knew he was a man I could trust implicitly. His staff are kind, thoughtful and understanding.

Negative experience: I scheduled here MONTHS AGO honestly I believe last year….the scheduler tried to schedule me for the Olympia office because my address on file is my PO Box and is in Olympia I informed her I reside in Tacoma and would need childcare for my three children for the appointment which is also IN TACOMA…..she said alright no problem she can get me in june 17th (I honestly can’t recall exact date) then went oooh actually we have one for may 9th and I was like ooh awesome (still months out but sooner than June) I get off the phone thinking nothing of it and haven’t been on MyChart as I’ve had no reason to go on there…..received a call today to confirm my may 9th appointment AT THE OLYMPIA OFFICE. Called to reschedule and sure enough months out now I have to wait til September to be seen. Hopefully actually going to the office is a better experience

Fantastic experience: From the minute I walked in I was treated so well! Everyone there is so nice. I enjoy my appointments.

Fantastic experience: Dr. Hooper is friendly and knowledgeable. He goes out of his way to make sure you get the help you need. He gives solutions and alternatives to your problems and has answers to what you need. I’m glad he is my doctor. Seeing him to keep track of my BMI has really kept me healthy. I highly recommend seeing him.

Fantastic experience: Going to be an experience on this journey with Compassionate Doctors & Staff

Fantastic experience: Dr. Wong is so thorough! She is very helpful and truly listens to me and my concerns or struggles. She offers great advice while guiding me to make good decisions.

Positive experience: It was nice to finally get in after waiting for 9 MONTHS for an appointment. The front desk could be a little more welcoming. At least acknowledge they've noticed you came in the door. Or put up a sign saying welcome, we'll be right with you. It wasn't just me. I observed it as others came in. Dr. Estrada was great!

Fantastic experience: I’m very happy with my Drs and dietitians I have with Multicare. They are very helpful, attentive and caring.

Fantastic experience: Everyone was very nice and professional. My wait time was short and the Doctor was easy to talk to and very pleasant.

Fantastic experience: This was a Zoom Meeting.

Negative experience: Review for scheduling only since I never got in. Scheduled an appointment in November for April. In February they told me that the doctor can't see me in April and some ARNP will open her schedule soon. Then I got a call saying call us back to reschedule. I did and was told that the schedule is not open yet.??? Ok. Then I got a call in March and they asked if I want to reschedule my April appointment but they don't have anything open until the end of this year

Fantastic experience: DR. Maribean Estrada is such a gem! I felt like she was truly invested in my care. She will be missed!!! Her staff is tops from front desk to assistants.... thank you. They put a smile back on this 63yr old ladies face again!!

Fantastic experience: Everyone was very nice and seamed very caring. Anxious to help me with my weight problem. I hope it works

Fantastic experience: MultiCare, Dr. Blair & staff are AMAZING! I had my gastric bypass 26 years ago & since my dr. passed away I haven’t had care in years. Dr. Blair accepted me as a patient & I couldn’t have asked for a better doctor! My prayers were answered! I highly recommend them for gastric bypass information and care.

Fantastic experience: Staff was very efficient and helpful. Dr. Maribel was easy to talk to and informative. Thanks,

Fantastic experience: Dr. Hooper is caring and informative. He took time with me, answered all my questions and addressed my concerns. He made some great suggestions regarding my health. I'm confident in him as a physician. Highly recommend him and his wonderful staff!

Fantastic experience: The doctors and the staff are amazing! I feel so comfortable being seen for my appointments and actually being helped with my weight loss journey.

Fantastic experience: Wonderful care team!

Fantastic experience: Been calling an average of 5x a day to get an appointment. Filled out paperwork online and did the assessment and webinar and still cannot get anyone to answer the phone to schedule an appointment. I finally was able to get to talk to someone and get in. Staff were very friendly. Doctor was upfront. Best of all THEY WERE ON TIME! My appointment was at 1:30 and by that time I was in a room waiting. Doc didn't make me wait either. He was in the room within 5 minutes of vitals being taken.

Fantastic experience: I have had the best friendly interaction with everybody here at multi care Weight loss center, especially my dietitian Joe, he seems to care very well about my daily diet. I recommend this place.

Fantastic experience: Exceptional staff, exceptional surgeon, exceptional service. I came from Vancouver Washington to meet with surgeon Kelly Blair. He was very enthused to help me in my weight loss journey, offering different strategies to obtain my weightless loss goal. His staff was as helpful as he was. It was like I was with family. My daughter felt this also. We will be traveling back to Tacoma to visit. Thank you Kelly Blair and staff

Fantastic experience: Amazing people

Fantastic experience: I am cared for here. I am successful here. thank you

Fantastic experience: All staff are great!

Negative experience: Couldn’t see the dr. So I paid 50$ and never got seen. I should get my money back

Fantastic experience: Dr. Blair called me directly to let me know he had an emergency surgery during my appointment time today so we went ahead and did a phone chat to catch up for my one year appointment. I just love this man so much! He truly gave me my life back!

Positive experience: From start to finish I'm in and out of the building less than 30 minutes they are very efficient! check-in is nice and quick give it a couple of minutes they call me back take my measurables place me in my room take my vitals after that the doctor come in we talk about the plan when we are done we schedule the next visit. But from start to finish everyone is kind and courteous from check-in to check-out love that.

Fantastic experience: the staff has always been very friendly and working toward my health and recovery.

Fantastic experience: Dr Blair is amazing. I appreciate how thorough he was and how he took the time to listen and order the test that I need. He made the visit super easy. Scheduling the appointment was easy. The lobby staff was great. I am glad that I found Dr. Blair.

Fantastic experience: Stress free environment kind staff

Fantastic experience: Clinic has been an incredible help! They have been so patient with all my questions and requests, and respond quickly through the message portal. They have jumped through hoops and dealt with my insurance to get me the right medication.

Fantastic experience: Awesome teamwork

Fantastic experience: The most friendly, efficient, caring Dr and staff. Very prompt. And treated me with respect and kindness. Were able to take care of my needs.

Fantastic experience: Very professional service.

Positive experience: MD and staff very personable and took time needed.only thing to improve was after visit several appointments were made dietitian, psychologist ect, to be given a list of appointments. Cannot even find all on MyChart

Fantastic experience: I'm excited for my upcoming surgery, and everyone has been so great and supportive!

Fantastic experience: I was caught in traffic, so it made me late for appt. Everyone was kind, empathetic and professional. I was briefly seen. The staff are by far some of the absolutely best professionals I have ever had the pleasure of meeting. AAA+++

Fantastic experience: Clean, friendly and attentive staff. Dr. Sebeste, is clear and direct and tells it like it is. Which I prefer so I am not misguided. I am kind of a special case, he is fixing many problems from a previous botched procedure by another physician. Dr. Sebesta has worked miracles and is fixing and giving me my life back to what it can after others had no solutions or debilitating solutions. He is amazing and I am very grateful.

Positive experience: My experiences in the office have been excellent! My provider Dr Blair has been and still is a very Compassionate, Knowledgeable, Experience, and Very MUCH a PROFESSIONAL DOCTOR as well as the STAFF THAT WORKS WITH HIM!! The only reason I didn't give a 5 star is because I have trouble getting through on the phone. It is getting a bit better however!! I still would highly recommend my family and friends to Dr Blair if they want to go through the weight loss program. I have had some complications that has set my progress back alittle, but it was nothing that was caused by my surgery. I have never had a Dr give out his number for you to contact him with any questions before Dr Blair, that is how caring he is about his patients. Thank you very much to DR Blair and his Staff. Loretta S.

Fantastic experience: Personable, individualized, wonderful!!

Fantastic experience: I love going there! Helpful ideas and a great team working there!

Fantastic experience: Dr Estrada is so friendly, caring and knowledgeable!! I enjoyed my visit and highly recommend her and her staff!! They are very respectful of everyone.

Fantastic experience: You all are awesome!

Fantastic experience: Everyone is very friendly and courteous. Dr. Hooper is always encouraging.

Fantastic experience: After reading reviews, I feel they must have rectified their calling issues. I personally have had great customer service in person and on the phone. I've been enjoying my experience so far. I'm working with a team of 3. Medical, mental, and dietician.

Negative experience: Been calling for almost 2 months .. never answer or no call back this is a red flag! I will go elsewhere.

Negative experience: I really wanted to transfer my care to this clinic but having read the reviews on the difficulty of getting a phone call and the rudeness of staff I will find another weight loss clinic.

Negative experience: Good luck having your call answered or get a call back if you leave a message.

Negative experience: How can I schedule an appointment if no one EVER answers the phone or gives me a call back??

Negative experience: As other reviews have mentioned they never answer the phone. I literally called 5 times just today and not a single time did anyone pick up.

Negative experience: They never return calls or answer the phone.

Negative experience: Never return my call or answer the phone

Fantastic experience: ONE THE GREATEST STAFF AND DOCTORS. THEY KEEP ME MOTIVATED FROM BEGINNING TO END

Positive experience: Great place but they haven't answered the phone all day!

Negative experience: If I could give zero stars I would. Dr. Harkin and her staff are inefficient, rude, and incompetent. I’m furious with their lack of care and professionalism. Literally go anywhere else- you will not get your needs met here.

Fantastic experience: I am a multicare employee and my wife reached out. We haven’t had a call back yet but I know that the staff will call us because I am sure they’re just busy but caring and awesome people!

Fantastic experience: Awesome experience so far in Covington with Dr. Keating!!

Negative experience: Walked into this office by mistake- front desk rep was rude about it.

Fantastic experience: Love the experience the ladies in front The nutritionist she is great answer questions made me feel good Dr.Sebesta Great gave me choices and his opinion .Dr. Whitaker she great checked on me always answers back on my chart with in a hr.I recommend to go here.Tacoma office i went to. Evette Williams