Moose Pharmacy of Mount Holly

Fantastic experience: One of the best two mom and pop pharmacy’s I’ve ever been to (other one is out of state from NY I relocated to NC a couple years ago and after trying a couple big chains where the employees don’t go out of there way to get to know you or your name or care on a personal, while being professional, kind, and working with my lack of insurance (they don’t take GoodRx so my one prescription is a bit higher than chain pharmacy’s like CVS, Walgreens, etc…). The level of attention to detail, care, getting to know my name and face as well as my husband and older child (who picks up prescriptions too sometimes) and the remarkable amount of time was memorable and remarkable. I’m treated as an individual not a number which matters to me and the little details they learn to make you feel comfortable and welcome they never yell out your prescriptions they are very discreet and professional which in my experience seems to be a lost art. The ladies that worked there when we were looking at houses and decided to stop in at the local stores to see if the town was a fit for us because I wanted to be in Charlotte originally but couldn’t find a combination of grade schools with high enough ratings to commit to living in a city plus this being a small town was airing to my husband but an apprehension for me. They were the first & closest store we popped into after looking at a house a couple doors down from them. The ladies that work the counter told us about Mount Holly history and the stores history they were the first southerners that felt genuinely nice and with the southern charm I had hoped to experience in the south. We bought our kids some candies and though we did visit several other downtown establishments and shops that day after going to the pharmacy I was finally sold on moving to Mount Holly and not Charlotte I loved the house we had found to rent at that time & everything including my children’s schools were all in close walking distance. Had we not had the experience we had at this pharmacy that day I don’t think we would have moved here. My husbands job which we moved here mostly for was also walking distance and a wonderful church and there are many in this small town. I fires my biggest compliment is they made us feel welcome and like we were home! Especially since my husband and I left all our family on both sides in NY and all our friends and that can feel intimidating so I’m so grateful for having gone there and though I moved a town over and a 24 minute drive with many pharmacy’s big and small I between I still chose to come here and will be a life time customer because of there exceptional service authenticity and welcoming approach! I can’t say enough good things about all the ladies that work here!

Fantastic experience: Saved over $300 on after a Medicare plan review

Fantastic experience: Very professional

Positive experience: Very nice staff here ...

Fantastic experience: Easy schedule for flu shot Easy in and out.

Fantastic experience: Very friendly staff, they really care about their customers

Fantastic experience: Always punctual friendly and professional.

Fantastic experience: Lines a bit slow but great service

Fantastic experience: Excellent service

Fantastic experience: Are you looking for a new Pharmacy?! YOU WILL NOT GO WRONG with Moose Pharmacy in Mount Holly! We made the switch from Walgreens after being with them for years, the only regret we have with this move is we didn’t make the switch sooner. We’re so blessed with this location. Every time I call I receive amazing customer service, I speak with Erin most of the time. She is so helpful and polite, she has wonderful customer service over the phone. Every staff member in person treats you like family every time you walk in, you truly do get the small town vibe at this pharmacy. I’m thankful to have a team we can trust with our needs.

Fantastic experience: Helpful and friendly! I can't stress how wonderful the whole team is. They helped me fix a mistake Atrium made, an mistake Atrium told me would take two days to fix they took care of in a matter of minutes. Run don't walk to these lovely people for all of your pharmacy needs!

Fantastic experience: Very friendly people,

Fantastic experience: One of the best pharmacy’s in town! The staff are absolutely amazing, caring, understanding and helpful! Especially Amber, Haley and Tia!! The saying “it takes a village” truly hits home when talking about this small town business.

Fantastic experience: Great pharmacy they are always on time and professional.

Fantastic experience: Amber went above and beyond to make sure that my sons medication issues with hospital was handled thoroughly..Very caring staff. They also have pre packages.

Fantastic experience: Always more helpful than you expect. Great people, always make you feel good for coming in.

Fantastic experience: Always looking out for me and my husband, on our prescriptions, and for our drug plan. They know us personally and watch out to be sure we are getting what we need while protecting from harmful interactions

Fantastic experience: Love going to Moose Pharmacy. They treat you like family

Negative experience: Not how it use to be when it was Charlie’s . They never have the meds I need, The lady that rung me up was rude and turned her nose up at me quite a few times. I will never return here again

Fantastic experience: Friendly, professional, knowledgeable and they truly care about their customers.

Fantastic experience: I love this pharmacy and the staff !! I was preparing meds for 3 family members and was overwhelmed thanks to Amber and the Moose paks I now have peace of mind knowing my loved ones meds are prepared and easy for them to take them !! The Moose paks have helped us tremendously!! We love them and we love Moose Pharmacy we live 30 minutes away but it’s worth it to have them as our pharmacy !!

Fantastic experience: After having problems associated with Walgreens and then mail ordered pharmacies, I went to Moose Pharmacy and received professional and kind help. Meds are on time and questions are answered. It has been a relief and trusted pharmacy. Sabrina who actually works at Moose Pharmacy told me positive things about moose so Thank you Sabrina!

Positive experience: The only issue I had with this pharmacy was with one employee who apparently has some “small town” attitude towards me…otherwise every other employee was awesome. I wanted to confirm was one particular employee. The owner and all other employees, especially Tia have went above and beyond with customer service.

Negative experience: I went to this pharmacy to pick up geritol which by the way they told me they would hold both bottles. There was an older Caucasian american lady at the counter. When I came in she kept staring at me as though I had done something wrong. When I informed her that I was there to purchase geritol that was put on hold for me and it was 2 bottles. Pam was her name. She took 1 and put it behind the counter and she then she stated " we should save some for someone else" but they were already put on hold for me. I felt racially profiled by Pam when I came in and the fact that the items were on hold for me abd she wouldn't sell me both hold items although there was no limit was NOT good customer service. I will be complaining to consumer affairs as well as I will nvr do business here again.

Fantastic experience: It was such a pleasure working with the pharmacy on all my medications today. I am extremely thankful for all the service and delivery that's provided. Extremely satisfied new customer, Roger Featherstone

Fantastic experience: Very Friendly and professional staff. It's always a pleasure to go to Moose Pharmacy in Mt Holly.

Fantastic experience: The staff here is PHENOMENAL! I found Moose Pharmacy online when I was looking for some at-home COVID tests to pick up locally. Everyone genuinely seems to care for you and goes above and beyond. It’s rare these days to find a place that gives you the “warm and fuzzies”. I’ll definitely be coming back and using Moose Pharmacy for my medication needs moving forward.

Fantastic experience: The pharmacists at Moose Pharmacy are amazing. I had trouble getting my insurance to pre-authorize a very expensive prescription. The pharmacists not only helped but kept me updated. It feels really good knowing that a pharmacy has my back. Prescriptions are a big deal and Moose understands the struggles and go out of their way to help. I never got this at CVS, Walgreens, etc. I am just a prescription number to those pharmacies - but at Moose, I am treated like a person.

Fantastic experience: I’m so happy that I found this pharmacy close to home. The ladies there were super nice and filled a prescription right at closing time for me. After going to Walgreens for a while, I didn’t realize that there were other options where you can actually get great service.

Fantastic experience: I had my flu shot, so convenient and I love the staff! Everyone there is so friendly and they know me by name. I love it! They are very helpful and always correspond with me about my perscriptions. I wish there were more places of business like this! Row

Fantastic experience: Today my son needed Tamiflu. Walgreens informed us they were "out of stock and awaiting shipment nationwide." We were then informed to call pharmacies and find it ourselves. Tamiflu's effectiveness is best within 24-48 hrs. I called Moose Pharm and spoke to Tina. She not only had Tamiflu, but offered to call Walgreens herself for a prescription transfer, since faxes take hours for a response and they closed at 1:00 (Saturday). She then called less than 30 minutes later to tell me it was filled and ready for pick up! From the bottom of our hearts, thank you Tina.

Fantastic experience: I had my COVID booster in store and the staff was very cordial and helpful. Had the shot within 10 minutes from arrival and sat for 15 min after injection and I was out the door!! I recommend this pharmacy!!

Fantastic experience: Professional and friendly service.

Fantastic experience: Very nice employee's and very helpful

Fantastic experience: Always friendly and helpful.

Fantastic experience: I can't say enough good things about this pharmacy. The pharmacists, staff & even the people who deliver to me. They're a heaven sent blessing. I don't know what I would do without them. They are considerate of all our needs. Thank you for everything you do.

Fantastic experience: Excellent and Speedy Services And very polite staff and Best Management,

Fantastic experience: I went there thinking my medicine was there. It wasn't but they took the time to call and see if my medicine can be transferred there and I appreciate that. Courtesy that's what I look for.

Fantastic experience: Nice people. Delivery is real nice.

Fantastic experience: You couldn't ask for better service. All the ladies were so kind. And helpful They are carrying on the tradition from Charlie's Drug and Mt. Holly loves it.

Fantastic experience: I love the staff here, they have been so great to work with, even with specialty medications. So grateful they take Tricare; even CVS doesn't do that. I love how they coordinate my refills to happen once monthly instead of me having to come to the pharmacy every week for something separate.

Positive experience: Nice assortment of things

Fantastic experience: Moose Pharmacy in Mt Holly is fantastic. I’m tired of the “big box” corporations. Moose has competitive pricing and will talk to you like your not just a number. Thank you Moose!

Negative experience: My mom could only find this one pharmacy in our area that could get one certain prescription she really needs. They filled it for her for months and then all of a sudden they wanted her to switch all of her prescriptions from the pharmacy she has used for over 30 years, to them. Their reason, the distributor said they couldn't bring it to the pharmacy unless my mom done this. We had heard from others that this pharmacy would try to get you to switch all of your prescriptions to them after a while but we ignored the warnings that were given. After speaking to numerous others pharmacies, they said that they cannot force you to switch to a different pharmacy and that the distributor has nothing to do with that it's up to the pharmacy. Really disappointed in this pharmacy! Especially after the "such kind people" and "hometown hospitality" reviews praised them!

Fantastic experience: very friendly love going to this pharmacy they make u feel like u are at home. will never change pharmacy!!

Fantastic experience: I love Moose Pharmacy service & delivery options! They never let me forget about a refill and they keep my medicine in stock. I have been using CVS for years & you forget what true hometown service is like until I started using Moose pharmacy. They are really awesome & take great care of you & your family. I highly recommend giving them a try, I'm so glad I did!

Fantastic experience: They make the best orange aids

Fantastic experience: Friendly service and smiling faces.They make a refreshment called orange aid fresh oranges made by hand it's delicious genuine hospitality These are the kind of people Norman Rockwell Drew about

Fantastic experience: My wife has recently became a coustomer and she comes from Charlie's with things for all of our family . Thanks Charlie and you ladies behund the counter keep up the good work!!;)

Fantastic experience: Great people, and very reliable service in a efficient manner. I prefer them for my parents before any of the rest. Also the orange aid is truly amazing.

Fantastic experience: Quick friendly service

Fantastic experience: This store gives professional service while keeping a local friendly atmosphere. No others can compete!

Negative experience: OK 1ST OF ALL I USE TO USE THIS PHARMACY ALL THE TIME WHEN IT WAS CHARLIE'S AND NEVER HAD A PROBLEM UNTIL THEY WERE IN THE PROCESS OF CHANGING OVER TO MOOSE'S..... WELL WHEN I WENT IN WITH MY SCRIPTS FOR MY MEDS THE SNOTTY SMART ELECK OWNER PHARMACIST WAS AS RUDE AS CAN BE AND GAVE ME A VERY VERY VERY HARD TIME ON FILLING THEM BUT ONLY WOULD FILL 1 OF THEM AND THE OTHER SHE HAD TO CALL THE DR. TO MAKE SURE IT WAS A REAL SCRIPT!!!!! WELL AFTER THAT I JUST GOT IT AND SAID I'D NEVER EVER EVER EVER BE BACK!!!!! WELL LAST MONTH MARCH 29TH 2019 I CALLED AND ASKED IF THEY HAD MY 1 MED IN B.C. MY USUAL PHARMACY IS ON BACK ORDER UNTIL THE END OF MAY.... WELL THE GIRL SAID THEY DID SO I DROVE ALL THE WAY THERE TO GET THEM FILLED AND THE PHARMACIST STARTED QUESTIONING ME AS TO WHAT ALL MEDS DO I GET AND THAT FROM NOW ON SHE WOULD LIKE ALL MY BUSINESS AND NOT JUST 1 SCRIPT.... WELL ONCE AGAIN THIS MONTH I HAD TO GO BACK DOWN THERE TO GET MY MEDS AND SHE REFUSED TO FILL THEM AND TOLD ME THAT SHE TOLD ME LAST MONTH THAT SHE WON'T FILL JUST 1 SCRIPT THAT SHE WILL FILL ALL MY MEDS OR NONE AT ALLLLL!!!!!! SHE THEN TOLD ME THAT I AM COSTING HER PHARMACY TO MUCH MONEY BY JUST GETTING 1 SCRIPT FILLED AND THAT SHE WASN'T GOING TO FILL IT THAT I NEEDED TO GO SOMEWHERE ELSE B.C. IF I CAN'T GIVE HER ALLLLL MY BUSINESS THEN SHE'S NOT GOING TO FILL JUST 1 SCRIPT.... I TOLD HER THAT THEY ARE THE ONLY PLACE THAT HAS THIS MED AND THAT I NEEDED IT DUE TO MY CONDITION AND THAT IT'S WRONG TOTALLY WRONG ON HER PART TO TELL A CUSTOMER THAT IF THEY CAN'T DO ALLLL THEIR BUSINESS THERE THEN THEY DON'T NEED ANY OF THEIR BUSINESS!!!!!! THAT OWNER WOMAN PHARMACIST IS JUST PLAIN OUT RUDE AND NASTY AND HATEFUL AND SHE TRIED TO SAY THAT DUE TO THE D.E.A. CRACKING DOWN ON MY MEDS THAT I HAVE TO GET THEM ALL THERE..... HMMMMMMMMM VERY VERY VERY AMAZING THAT I SPOKE WITH SEVERAL OTHER PHARMACISTS AND DOCTORS ABOUT THIS AND THEY SAID THAT THAT'S NOT TRUE AT ALLLLL AND LIKE I SAID I FIGURED SHE WAS LYING AND JUST WANTING ALLLLL THE MONEY SHE CAN GET FROM PPL!!!!!!! SHE'S MONEY HUNGRY AND WAYYYYYYYYYY WAYYYYYYYYYY WAYYYYYYYYYY OVER CHARGES FOR SCRIPTS...... AMAZINGLY SHE CHARGES 600$ FOR A SCRIPT WHEN I CALL OTHER PLACES AND THEY ARE ANYWHERE FROM 200-300$..... TAKE MY WORD OF ADVICE AND DON'T DO BUSINESS THERE ESPECIALLY IF U NEED A MEDICATION AND THEY ARE THE ONLY 1S THAT HAVE IT BUT YET REFUSE TO FILL IT B.C. U DON'T GET ALLLL UR MEDS THERE!!!!!!! WHAT A NASTY HATEFUL RUDE LADY SHE IS JUST LIKE THE HEAVY SET WOMAN THAT IS A PHARMACY TECH THERE!!!!!! NASTY PEOPLE WHO NEED TO CLEAN THEIR ACTIONS UP AND NOT LIE TO PPL!!!!!!!!

Fantastic experience: Charlie's is very efficient and the people there are the sweetest. Couldn't ask for a better place to get medicine filled or any other medical supplies.

Fantastic experience: This is absolutely the best pharmacy around they go above and beyond to satisfy the customer

Fantastic experience: Super nice staff!

Fantastic experience: Very Friendly Staff

Positive experience: Good people

Fantastic experience: I really enjoyed the professional service I received from the Pharmacy. Mrs Brandi Grist was very understand and compassionate. I highly reccomend this Pharmacy.

Fantastic experience: Pharmacist Brandi always gives great customer service and goes above and beyond!