Body & Soul Miami

Negative experience: As a long-time ClassPass user at this gym, I've always found staff interactions pleasant and had no issues repurposing reservations for different days or activities. Today was deeply disappointing. Someone assured me my Wednesday reservation could be rescheduled and repurposed for Saturday, but Jeremy, who appeared in charge and barely 18, was hostile and uncooperative. He made no effort to verify my prior conversation, abruptly interrupted me and his co-worker-who profusely apologized for the confusion-and demanded a forty-dollar drop-in fee should I want to train for the day. Jeremy's dismissive refund of my class pass credits, delivered with glee in his authority, felt like he was kicking me out the door, wasting my Saturday morning. I had considered gym membership, but this experience has me reconsidering. I suggest the gym train staff to handle customer inquiries professionally to avoid such incidents.

Fantastic experience: Great place

Fantastic experience: Fantastic gym! Shoutout to the front desk, the trainers and the great classes!

Fantastic experience: Love this small gym. Very convenient and close to home. Love the atmosphere and classes are amazing. Super clean and the staff are great! Shout out to Emily.. front desk gal on Sundays.. not only is Emily helpful, but she's an amazing artist! Keep up the great work

Fantastic experience: Best place ever. Nio the best manager, Too much fun!!!

Fantastic experience: Great Drop-in place !!!

Fantastic experience: I love that they have so many activities and classes. I love to come to the aerobic dance class and relieve my stress and anxiety. Lol

Fantastic experience: Great service and value. Highly recommend

Negative experience: They don't care about soul at all only body- they canceled my membership for asking too many deep questions and the members were uncomfortable with searching into their soul lol highly do NOT recommend unless you are shallow

Negative experience: The gym is a really clean and well organized place to workout, so I can’t complain in the regard. The issue is that there have been a handful of times that I wake up at 5 am to start my day with a workout and I get to the gym only to find that it has yet to open. 5:30 am is the supposed opening time, yet I’ll find myself waiting around for about a full hour before an employee shows up to open the place. A gym can be dirty, with weights all over the place, full of people hogging machines, and a person can still do their best to get a workout in that kind of environment - but a gym should never be closed during its open hours. This especially should not be the case when people wake up at 5:00am to go to the gym.

Fantastic experience: Top gym, good Crossfit coaches, you have many classes starting 530am and along the day. Small locker room, but well equipped with complimentary toiletries

Negative experience: They should improve their treatment to staff. NICE, in a good way, with a good attituded you can tell anything to a person.

Fantastic experience: Great place to workout, convenient, friendly staff, and lately been able to work up a good sweat ….. 30 to the cowboy

Fantastic experience: Super great gym! The quality is awesome for working out and super clean. The equipment and machines are new. The staff is super nice and helpful as well. You have a variety from boxing, dancing, or even just plain working out.

Fantastic experience: Hands down the best gym in all of Miami. I’ve been to several other gyms including paradise gym, equinox, Anatomy, and Antidote cant compare to Body and Soul. Everyone in staff and management is super professional, patient, and friendly. The trainers are super helpful and willing. Highly recommend this gym.

Fantastic experience: I’ve been doing CrossFit here for about 4 months now, and I love the coaches. They are super helpful and knowledgeable about the movements and ensure you don’t get hurt by doing something you shouldn’t be doing. The workouts really push you, and I love that the membership includes the regular gym for days your body says no to CrossFit.

Fantastic experience: Clean, motivating atmosphere with a superb, friendly staff of beautiful gals & guys. 5 out of 5 stars.

Fantastic experience: One of the best gyms in the area. Good price and facilities

Fantastic experience: After a month, I dropped by for my first class in Miami! Alexandra was amazing and very patient. I am looking forward to what the next year brings :)

Fantastic experience: Love the classes here. All the trainers and facilities are great!

Fantastic experience: Loooooove the dance classes! The vibe of this gym is what got me to sign up- I want to go cause it’s just so fun!

Fantastic experience: Best Gym

Fantastic experience: Great place to workout and have fun. Variety of classes, workout equipment and professional staff.

Fantastic experience: I really enjoy going to the gym at Body & Soul. Their customer service is impeccable. Emily, Yvette and all the coaches are excellent! They are always there to help you with any questions or concerns. Thank you to Body & Soul for making my gym time enjoyable! Keep up the good work.

Fantastic experience: Ive been going to crossfit body and soul for six years. I love the convenience and vibe of the gym. Recently, i appreciated the gyms member friendly policies during covid. They were one if the first gyms back open and made breathing a priority (im sure you know what im getting at!). I like the 4pm class option and hope they add a needed 4pm thursday class.

Fantastic experience: This a an amazing boutique gym Miami. The facility is clean and never over crowded. I am never waiting for equipment. Emily at the front is always available if I have questions about classes, CrossFit, Pilates, or the sports Physical Therapy clinic (Athletix) all inside the gym.

Fantastic experience: Great gym, awesome people, great energy!!

Fantastic experience: After only being in Miami for 3 months, Body & Soul feels like home! The staff is not only so welcoming but extremely well adversed to help you achieve any fitness goals you may have. The PT clinic, crossfit gym, and different types of class available makes it easy to accomplish anything you need in once place. Amazing energy, great people, awesome environment!!

Fantastic experience: The soul-inspiring, fitness-inducing classes are simply THE BEST! From Nikee's Jam Session to Johnny Rhodes' Kettlebell PHIT to Dawn's Full Flex Bands class... and many more! And they are always freshening. My body (and soul!) has never been stronger since I joined. I rave about this gym to everyone. My son who also has a membership loves the gym facilities--top notch equipment. Always squeaky clean, and the staff and clientele are super courteous and respectful. Not to mention the best fun shopping this side of Miami with Tina B's boutique! Love my Body & Soul family!

Fantastic experience: Boxing with Glen is the best!

Negative experience: The customer service is horrible! I tried to sign up for a membership which is very very confusing even the employees are confused on what this gym offers. Emily the manger told me that she would call me back and never did till I reached out to her supervisor Evet who is very rude and and has a we don’t care about your business attitude when talking on the phone with her customers I was told by the front desk employee to go into the gym for a day pass while we figure which membership works for me and then he was called by Evet the manager telling him to not let me in the gym she was very condescending and rude on the phone and I was completely turned off about this gym because of how I was treated and talked too. Don’t give this gym your business they don’t care at all about their customers and there are other great options to go with in south Miami.

Fantastic experience: I love this gym. The place is cool. The staff are great and the classes are amazing! I have to say if you like to dance this is the place for you!

Fantastic experience: Best fitness studio ever! Clean, high tech facility! Fun and friendly atmosphere ! Array of amazing classes and great personal trainers ...and our Hip Hop Kidz program is offered there as well!

Fantastic experience: GREAT PLACE, GREAT PEOPLE, GREAT EQUIPMENT

Fantastic experience: Fantastic gym and fantastic class. Love video sync. Gets me exercising !

Fantastic experience: Great trainers with lots of work out equipment and a lot of variety

Fantastic experience: Cool boutique facility. They have free parking and towels, which is a nice amenity. I did one of their group exercise classes (Barre hybrid) through class pass. It was a great class! The facilities are nice and well kept. Not a huge free weight area or a large amount of cardio machines but the group classes were great. Would definitely come back to take more classes.

Fantastic experience: I do crossfit at body and soul but also work out inside the main facility. There are different exercise options for everyone, even kids. The gym is a hidden Gables area gym. I didn't know it existed after 15 years of living in Miami. There is a good vibe of people working out. Instruction is high quality including Coaches Alonso, Taljebini, Rodriguez, Schillen, and Marrero. Crossfit members get gym access which is nice, not only for the gym machines, but also to take a nice clean shower. I have been going for over 3 years. They also have juice bar and easy access parking (very convenient). I would recommend putting a large fan inside the crossfit box though to make it a little cooler for the members.

Fantastic experience: They are the best gym in Miamo also they offer a lot of different classes that are great. I will recommend it come and tryout.

Negative experience: They ignor you when you want to cancel the membership

Positive experience: I work near by to this location so why not give it a try. I LOVED IT. Extremely knowledgeable trainers, friendly staff, lots of variety of classes to choose from. They also have a smoothie bar. They have a open gym for those who want to do there own thing. But there's a small restriction if there's too many people at the open gym, since it is a small facility they put you on a waiting list. They have several LARGE class rooms where they hold lots of different activity's. Spinning, dance, yoga, Interval training and a few others. I would definitely recommend the spinning class and actually all the classes depending on your style. All levels of physical fitness are welcomed and they welcome you with open arms. Some instructors have a tough exterior but they are extremely nice. They have showers and locker rooms for those early morning people who workout and rush to work. Towels pro Things that I didn't like.... Didn't like that you have to pay extra to do the boxing program. You would think you pay a membership to use the whole location but that's not the case. I also didn't like the limited parking but that's not completely there fault. I would return back to this location to really try the boxing gym and the convenience of being right next to my job. I would recommend this gym for those who aren't just starting out, those people who have been working out for a few months and want more of a challenge.

Fantastic experience: Great place, staff and equipment!!

Fantastic experience: It's pretty awesome! I am just doing spinning currently. Particularly the Spin N Circuit class. It's pretty awesome and quite the work out. Rachel Lee is great and makes getting your butt kicked feel ok haha. I definitely recommend you check it out.

Fantastic experience: Great Costumer Service, excelent prices. I do my nails with Jenny and the eyelashes extention with Estefania! They are the best!!!!

Fantastic experience: Best all around (classes, boxing, x-fit, etc..) gym in town.

Fantastic experience: So much better than the other gyms in the city. I love the motivating quotes on the wall!

Fantastic experience: Great Gym and friendly staff!

Fantastic experience: Best Zumba I've ever been to hands down & the looks of the gym it's an amazing and uniquely designed facility! Can't wait to go back!