Sono Bello Anaheim

Fantastic experience: My consultation went effortlessly & no pressure while meeting with Karen. She took the time to answer my many questions & never once did I feel the need to make an immediate decision on what was recommended. I gave her a timeline of when I would want my procedure, and she worked diligently to make it perfect for that timing. Amber was also a great help. She started off my journey there with a gentleness that put me at ease. She helped with finding me post-operative care & has guided me through what is to come.

Negative experience: UPDATE; these people are epic. Thanks for confirming how screwed up you truly are. Dont become the victim of this place. I know i won't be stepping foot in their door. I call to ask a question and second thing they ask for was my phone number. I ask if I can ask a question before giving any more information about myself and I was told ,"No". So they can't even talk to me without my phone number. I'm willing to bet there's plenty of other places that would be glad to answer a couple questions before giving any personal information. I wouldn't go this place on a bet.

Fantastic experience: Always a friendly, clean, and inviting environment with quick and easy services for the air pressure massages

Fantastic experience: Extremely, helpful. Very friendly!

Fantastic experience: I had a consultation in the Anaheim office, the receptionist was very nice very professional very efficient. I met with the consultant she was very nice as well, very professional and very right to the point. I appreciated that, upon examination she was very upfront very thorough about what to expect what not to expect. She told me exactly what type of fat could be removed via their process. She showed me areas On my body that if I was gonna do it, I should do it before I got any older because of recovery and skin elasticity. It made sense to me. I understood it and I felt good about it. Just doing the consultation, reassured me that I was in the right place getting the right information. I would highly recommend getting a consultation with this location.

Fantastic experience: Great staff and Dr. Was amazing

Fantastic experience: I had a very good experience with this location. The lady at the front desk is very friendly and helpful with any questions or concerns that I have. Also she is very nice to help me with my appointments

Fantastic experience: I had a fantastic experience at Sono Bello! The ladies who work there are absolutely amazing—so friendly, helpful, and welcoming. They made me feel comfortable from the moment I walked in, answering all my questions and taking the time to explain everything in detail. Their warm and talkative nature made the whole experience even better. I highly recommend this place for anyone considering their services!

Negative experience: The guy at the reception desk was extremely nice , I’m excluding him from this complaint. I don’t understand if a new client has an appointment for 9:45 am . Why do I have to wait over a hour to been seen for a consultation. The consultant came out of her office with the clients ,prior to me waiting over a hour to be helped , she then proceeded to take the receptionist in her office to discuss a issue , in which I had to wait much longer to be seen , but she never acknowledged the fact , she would be right with me or sorry for the wait !! I have a work schedule, I can’t wait in the office all morning. No kind of consideration, so I left !!!

Fantastic experience: Was easy to make an appointment online for the consultation. The ladies at the office were really nice. We reviewed my areas of concern and went over the process. I didn’t feel pressured to sign up right then and there. Was able to go home and discuss with my family.Decided to go ahead and book my treatment. After my procedure, I returned to the office for treatments and the ladies there always make sure I’m comfortable or if I need anything.

Fantastic experience: My experience has been great from beginning to end. All my questions have been answered every step of the way. The lymphatic massages are wonderful. Very relaxing. I wish I could get one every day.

Fantastic experience: Always a pleasure going in to the Anaheim office. They are always so sweet and very professional. I also love Balancer Pro! I am so relaxed afterwards.

Fantastic experience: Had a very informative consultation at Sono Bello in Anaheim. Both Fabiola and Jamila were friendly, knowledgeable and answered all my questions Jamila was very nice and shared her own experience with the procedure. She let me look through many pictures of previous patients. She put me at ease during my appointment. I now have a lot of information to consider. I was really impressed that they were not pressuring me to sign up to have it done, as some of the previous reviews I read mentioned. I went in with an open mind, and now I just need to think hard about it before I make the right decision for me.

Fantastic experience: Excellent service, friendly clean & most important a you walk into a welcoming environment.Staff is so helpful. I would definitely recommend 100%

Fantastic experience: Jamila the patient consultant in Anaheim was amazing . She assigned me with Dr Hsu and I am so happy with results . I finally have my curves back with flatt stomach

Fantastic experience: A dream come true for me.

Negative experience: Reception was nice, consultant seemed very pushy and irritated that I could not schedule a surgery immediately. I felt like a number that couldn't be made for the month. Not the best feeling when considering a pricey medical procedure. Will most likely look elsewhere to have my procedures done for the time frame I need to fit into my life's schedule. Was also sent an email and text to give feedback but after I completed it, I wasn't able to submit it. I assume this was because I didn't have five stars to give.

Fantastic experience: Tali was amazing, she was so helpful from beginning to end. Dr.cooper was so informative. Made me feel so comfortable during the procedure. Overall great service

Fantastic experience: FABIOLA T. is the first person I saw upon entering this office. Fabiola is patient, kind, and VERY accommodating! thank you FABIOLA!

Negative experience: The 1 star is for the receptionist who was very friendly, courteous and professional. She let me know Jamila ( consultant) was running behind, her previous appointment had taken more time than expected . I said no problem, I understand and didn’t mind waiting a few minutes. After 20 min. Jamina came to get me, she apologized and then sat in her chair and started typing for 10min. I asked if she was typing about me and she said she was answering emails. She told me her emails were very important and she needed to reply. I sat for another 5 min. She finally got around to me and we talked briefly, I told her what I wanted done, she told me what I needed to get done. I told her no, this is what I want. She then sat and started typing for another few minutes, I asked if she was typing about me. She said she was replying to her emails. I then Got up and left. I understand Jamina has a lot going on but she needs to manage her time more effectively. Her lack of empathy and disrespect showed me she didn’t value my time. she obviously needs to learn time management and learn her priorities. A client in front of you is a priority. I felt very disrespected. Jamina didn’t value my time as much as hers. She is a reflection of her company and if this is how this company treats future patients, I would not recommend anyone to do business with them.

Negative experience: Like other bad reviews, yes very unprofessional. Made me waited for 40 minutes without any updates. No one in the office accept for one or two persons. It seems like they just a referring potential patients to the real doctor. Made you fill out alot of information. Make sure you do not provide your birthday and social security number until they actually let you see the doctor. You are not going to see any doctor on your first visit for a real consultation. First step is already disappointed. Would you trust or risk your body for this type of service from them? Not me for sure!

Fantastic experience: Everything was very clear-cut and there was no high-pressure sales. It is very apparent that The procedures are cutting edge. I am really looking forward to my surgery.

Fantastic experience: Viola, was a very pleasant person she assists me with all my questions, and gave me several suggestions. A very pleasant person all in all.

Fantastic experience: Great experience so far! Viola was wonderful!

Fantastic experience: Consultant was very honest and real with out being rude. Made the experience hopeful and real.

Fantastic experience: Viola Wong was so helpful. Her honestly and professionalism is wonderful. She helps me address my concerns and explain what I need or want to do to get the results that I am searching for.

Fantastic experience: Pleasant and caring staff. The facility was very clean and well organize. I will recommend this place to my family and friends.

Positive experience: Thought the ladies were nice and took time to listen to me !!! And made it work for me to get my surgery done and get me booked quickly I'm very excited this is something I always wanted to do and it is Finley for me !!! Hoping for great results thank you ladies!!!

Fantastic experience: My consultant jamelia was very personal and professional leaving me absolutely comfortable with the process .I have never been felt so confident about this process before. She was wonderful and kind in explaining leaving me ready to schedule my surgery.

Negative experience: Had a an appt for consult and office call to reschedule for later time which was fine. On day of consult I arrived at 2pm appt time, waited till 3pm when I had to ask receptionist how much longer.. she couldn't tell me what was my ETA. So I patiently waited another half hour. It is now 330pm. So had been waiting for 1.5 hours and had not been seen. Again I asked receptionist why is my appointment time being delayed. She could not tell me how much longer I have to wait or reason for delayed. I ended leaving without being seen. It was very unprofessional of the businesses to treat their customers and disrespectful of my time.

Fantastic experience: Very nice, understanding and perfessional

Negative experience: Arrived at the office for my initial consult on time and no one was there to greet me. The lobby staff was very unhelpful. I walked around the entire 17th floor, trying to find the office, in vain. This was mad more difficult because I am an invalid. Needless to say, I won't be going back!

Fantastic experience: Had a great experience during my consultation at SonoBello! Looking forward to moving ahead to book the procedure. Cannot wait!

Fantastic experience: I am 58 years old and work two jobs and I have called the office and Orange County Anaheim and spoke with the consultant jamella. She was very informative of everything that I had questions about and I was all set up to do my surgery that I had dreamed about. on the very day I was going to go into the office I received some very bad news and it hit me financially very hard style is an able to keep my appointment with Sono Bello I called and spoke with jamela and she was sincerely saddened that I was not going to come in but also was very supportive it's exactly what I needed to hear at the moment. Very professional and very caring Consultants as Sono Bello and I truly appreciate the sincerity of them all thank you so much yours truly Jan

Fantastic experience: Everyone i had contact with was great! I came to get info on Sono Bello and had a great experience with Brittany, Amanda and Jamila!

Fantastic experience: Jamilla is Great. Explained everything in detail and sending me to the Best Shaping Doctor on Staff. Looking forward to getting started in 2 weeks.

Fantastic experience: Sono bello was able to resolve my needs and went beyond my expectations.

Fantastic experience: Truly an incredible and patient experience. The consultation was quickly planned and well described to me. The team really had my needS and health as a priority and never pressured me to give more money for more work. The results are incredible and I am healing really smoothly.

Fantastic experience: Staff was amazing and informative. I felt really good about moving forward and getting surgery done and they matched we with a doctor they felt would work best for me. Cheryl in the Sacramento office was the first person I talked to when considering surgery for some problem areas and she was so helpful and amazing and supportive. When I made the appointment I talked to Shannon and that had to be one of the best conversations ever. They’re just so friendly at all the different offices.

Fantastic experience: Naheed was super great and helpful, ive never had such a pleasant professional experience.

Fantastic experience: Jamila, and the facility were awesome. Jamila made everything happen for me smoothly. I had no stress with Jamila or any of the other ladies. They were awesome from being to end. I thank them from the bottom of my heart. If they were in from of me right now, I would give them a HUGE HUG. Again ladies Jamila thanks for making me his happen. I would recommend any Ladies that are looking into getting this procedure done. GO FOR IT. You wont be disappointed.

Positive experience: As far as being professional and knowledgeable five stars. Jamila also helped me with a discount that would be better for my budget and knew exactly what I wanted and explained what she thought and showed me what they can do and I understood and now I was excited to move forward. Jamila connected me with an awesome doctor that did wonders. Thank you

Fantastic experience: I loved Jamilia and Naheed, they were so kind and awesome! Jamilia listened to my needs and made things happen. They both were so knowledgeable. I would recommend them to anyone!

Fantastic experience: Excellent customer service. Consultation was swift, informative, financing was offered as well. Unfortunately for me, can't afford what I need done.

Fantastic experience: Both Naheed and Jamila are so nice! The process was very comfortable and easy. Naheed checked me in with a warm, vibrant smile and Jamila was very honest and knowledgeable about what would suit me best. I didn't feel pressured to make a decision, she just wanted me to be as informed as possible.

Fantastic experience: Jamelia was fabulous! She took the time to explain my options in detail. She was very personable, kind polite and specific about what my real options were. I especially appreciate when a company cannot help you but is willing to guide you along a path to help you even though there's no money to be made for them. Her honesty and genuine concern for my well being and monies will encourage me to recommend others to her for consultation knowing they'll be treated fairly. Thank you Jamelia for being professional and personal with your recommendations !

Fantastic experience: i walked into a friendly staff,very cozy waiting area.the service and the no pressure to help me feel better and look better about myself. they walked me thru the whole process, and answering all my questions.i was satisfied with the consultation and will refer all my friends amd family.stay tuned for part 2 reviews as i agreed to have the procedure. see you guys soon.

Fantastic experience: Jamila at your Orange, CA location is not only well informed regarding each procedure we discussed, she made me feel comfortable and relaxed as she thoroughly and yet patiently answered each one of my concerns.

Fantastic experience: From my fist appointment to my post op appointment the staff has always been genuinely caring about my progress, answered all of my questions and made helpful recommendations. Not to mention, I couldn't be more pleased with the outcome and my new improved physique. I have had procedures in the past and this is by far the best experience and outcome I have ever had. Thank you Sono Bello!

Fantastic experience: The staff are friendly & courteous. I was skeptical at first of the procedure I’m going to undergo but after talking to Dr. Hsu, I feel confident I’m in good hand.

Negative experience: I find them to be very unorganized, I setup an appointment for 2:30 at their Orange location in California and I showed up on time at 2:20. The office didn’t look like a Doctor’s office, it was one of those shared offices, this was the first redflag! I sat there at the front reception for over 30 minutes until finally someone from the back showed up and walked me to the back office. The office was maybe 300 sqf with an exam room and a small reception and TV. They had me complete a questioner, took about 5 minutes and then I waited for 60 minutes. I finally asked the reception lady what is going on and she told me it would be 20 more minutes! Since I had a conf call I had to leave after waiting for so long, as though my time wasn’t important at all! She asked me if I wanted to reschedule, I asked her, would you? She had nothing to say! Do yourself a favor and go see a real plastic surgeon instead of a drive by lipo setup. By the way, never saw a doctor there the whole time I sat there, there was just a sales lady and a receptionist.

Fantastic experience: Jamila was so much help, she was great on explaining the whole process of what to expect with the procedure I will be getting done ..

Fantastic experience: Went in for my initial consultation with Jamila Meharich in Anaheim on 9-10-19. We talked about the surgery I was interested in and she gave me all the info and price. Everything was agreed upon. On 9-11-19 I went for my pre-op in Ontario. Upon meeting with my doctor I was told that to get the results I was looking for I would need surgery on not 1 area, hips, but 2 areas, hips AND waist! Needless to say I was not very happy as this was not the way it was explained in my initial consultation. The representative that accompanied the doctor sensed that I was not very happy and I told her that I was going to cancel the procedure as I was not going to get the results I wanted. She excused herself and returned a few minutes later and informed me that she had contacted Jamila and everything had been straightened out and I was told that I would be receiving both areas at no extra cost to me!!!! I am not sure who’s decision this was but I was very surprised to say the least!!!! It is very rare these days to get this type of customer service anywhere!!!! I want to thank all the people involved in this including Jamila and Veronika in Anaheim and the all the staff at the Ontario site including my doctor. We look forward to getting my surgery in two weeks!!!!!! GREAT customer service!!!!! Thank you everyone!!!

Fantastic experience: I'm thrilled to be having my procedure done by sonobello. Jamila is kind and caring and listened to my concerns. I couldn't be in better hands. Thank you Jamila and Veronika.

Fantastic experience: Loved the attention and details I got during my visit here before having surgery done.