The Fitness Factory

Negative experience: Facility is filthy, there is no cleaning by members after equipment use and no oversight. I spotted several areas that were unhealthy and unsafe. to get to the senor workout room you pass by the abandoned pool area which looks like it hasn't been cleaned for years. voicing my opinion to management the response was "well its in the contract for members to clean the equipment after they use it so it not my fault" RESPONSE TO OWNERs POST. first lets be accurate, I never stated i would use the post to "get even" what I said was "I'll fully pay for the one payment but since we have not used the facility in over a month I will split the final payment with you" he refused so i said" was the $20 really worth the bad review". Second I always consider all reviews with a grain of salt i also encourage you to see the facility yourself especially the pool area. we have held gym memberships for 10 years and this is by far the worst place i have ever seen. Case closed

Negative experience: Been trying to call at different times during the week no one ever answers, and when it goes to voicemail it’s for a totally different phone number than the one listed as their number. To bad wanted some info, but if they can’t be bothered to answer the phone, then how can I trust they’ll be around to help if I went there? Sad

Fantastic experience: Have made many friends there,exercise is hard but worth it. Thank goodness we seniors have a place to do this

Positive experience: Nice and cleans but for these.pricws you would think the showers would work.

Positive experience: It's under new ownership and the remodeling is looking good. It's a nice clean gym with lots of exercise equipment and quiet when I go in the daytime

Fantastic experience: Tv

Fantastic experience: Sonya, have a great tour

Fantastic experience: Not a bad gym, nice place with good equipment. Pool, sauna, massage parlor and more.

Fantastic experience: Great place! They have so much more to offer than other gyms in town.

Fantastic experience: BEST Gym in Jasper!!! The owners Roger and Kelly are the sweetest and the whole staff is so kind. Also, it's the only gym I can the my daughter while I workout.

Positive experience: I go in every month just to pay for a rental property here but not enough exercise equipment.

Fantastic experience: Always clean and enjoyable

Negative experience: I was told on a few occasions about rules. I only joined this gym because it has a pool. My doctor informed me I needed water aerobics for my joints. I am a silver sneaker. I used some of water equipment but I was told not to use it. I don’t understand this rule since I am qualified member. Therefore I canceled my membership and so did other two ladies that joined with me. I DO NOT RECOMMEND this GYM!!! Management should apologize for this!!!

Fantastic experience: Very clean and well maintained friendly atmosphere

Positive experience: This is a great place to work out with friendly people! It's also a very safe environment which puts you at ease. It has a pool, spa, sauna, and a variety of different equipment! Oh and let's not forget the tanning bed and even child care.

Fantastic experience: Honestly one of the best gyms in town. Great variety of equipment and amenities. Staff is super friendly. The equipment is placed with other similar equipment so working on specific parts of the body is easy. You don't have to go hunting for a particular machine.

Fantastic experience: Best place I've ever been involved with other than my church I haven't been going like I should go but that's my fault the saying I've always used is if it was easy everybody would be doing it if you want to lose weight and you want the right equipment to do it I think you should go and join the fitness factory when I joined it was $30 to sign up and then 20 a month from that point on and I know it's 40 if you use cash and 30 to start if you use a card so I would have I would recommend anyone who would like a great place to go enjoy a swim a hot tub a sauna a great weight lifting workout cardio workout bicycling treadmills any machine you could imagine they have it and they're all working and wonderful go to fitness factory I love the place if I'm not there that's my fault not theirs

Fantastic experience: Nice place to work out and not have that corporate feel !!!!

Fantastic experience: Lot of amenities here. Got something for the entire family

Fantastic experience: This is the best gym in Jasper. They have all the amenities you could want extra in a gym or spa.

Positive experience: One of the instructors to silver sneakers class is very rude and abrasive.

Fantastic experience: Great tanning bed,pool, and equipment

Fantastic experience: Great place quiet

Fantastic experience: It's an amazing fitness gym its always clean and the staff are helpful

Negative experience: I stopped bc I am looking for a local gym to start going to. The employees seemed like I was bothering them by asking questions. I will not be joining this gym. The membership is ridiculously expensive and their equipment isn't anything special.

Fantastic experience: I love the pool and hot tub ?

Fantastic experience: This gym has me excited!Sauna dry and humid.Pool.Great exercise equipment. Exercise classes and even dance!I would recommend this gym to anyone!

Fantastic experience: Love it staff is friendly an will help u any way they can . Good equipment/pool/wet an dry saunas/ Jacuzzi . Would recommend to anyone wanting to get in shape or better there health .

Negative experience: One employee was EXTREMELY rude to me. I would not reccomend this place at All. It is more expensive than planet fitness, located in a very inconvenient place, and has rude staff. Do not come here. You will get more for your money at planet fitness!

Fantastic experience: My favorite gym

Fantastic experience: Great facilities and great staff

Fantastic experience: A Christian Gym

Fantastic experience: I intend to get a membership asap.

Fantastic experience: Pure Love. Scriptures and God fill the Void of most modern facilities. Clean and friendly people. Helpful and not a Big Box Meat Market. A lovely place of Peace to be Healthy. God Is Here for Sure! Shabbat Shalom my Dearly Beloved. 3 John 2. Amen.

Positive experience: Very nice and clean.

Fantastic experience: Love the water aerobics! Staff friendly!! Plan on getting back involved have more time this summer!! The gym is great.

Fantastic experience: I have always enjoyed the Fitness Factory I use the steam room 3 days a week and Brenda's very good people

Positive experience: Ight

Positive experience: I like this gym, can't say I love the prices but it's sort of to be expected considering they do have a lot to offer. They are pretty jammed together with equipment, I never really had a problem with the staff, but I chose the gym because it's 24/7. I went at late hours when no one was really there. The lighting outside needs to be better considering it's 24/7 and you have to walk to your car in the dark. I never felt uncomfortable there except walking to my car for obvious reason. The showers are giant, I enjoyed my experience there. They also give student discounts, so bring your student ID.

Negative experience: I called and visited today Saturday. First off the place is being run by teenagers NOT a professional staff in any way shape or form. The two time's I called kids answered the phone and acted like it was real burden on them that I asked directions. See the address on Google is NOT where they are anymore as I found out the hard way. They have no webpage. When I finally got someone on the phone the attitude,despite my calm and polite voice, continued but they finally gave me the address on Hollis Crump Drive off 78. I stopped by and yep its teenagers running it. The staff as the front desk when I asked for information about joining just handed me a sheet and rattled off there 3 mth, 6 mth, and 1 year prices then looked at me all very expensive (over a 100 dollars for 3 mth and it go's way up from there). and said nothing else. They seem to think anyone who walk's automatically want's to join but when I asked for a tour I got a hate filled look but they went and got someone (yep another teenager) to do so. This place is very plain, has no class, and seemed very crammed together to me. Lots of equipment (big variety) that seemed taken care of. The pool is NOT a pool but something only to do laps in and that's about it. The do have a small sauna showers and the like. Most rooms where dark (light turned out) with no one it and there was very few people. I would have tried it out but with piss poor and condescending attitude of the entire staff I met, the plain jammed together nature of the place, they high prices (no 30 day plan), I want nothing to do with the place and so should you. They need to replace there entire staff with people who are professional want yo make you feel welcome and to join be it over the phone or in person. They do not..go elsewhere in my viewpoint. I could not get to my truck fast enough...