The Healthplex

Fantastic experience: I started the 4 month plan with Ryan Ferns HealthPlex on June 22nd. My reason was because I have high cholesterol, a digestive issue, wanted to lose weight because I was considered on the low end of obese. Since starting, my digestive issue is about gone, only happens once in a great while, I’ve lost 20 pounds which makes me extremely happy and I’ll find out at the end of this where my cholesterol stands. My guess is it will be lower. I’ve learned a lot about food and even though some may be healthy, it’s not right for some of my issues. The team that works with you step by step are great! It’s most definitely worth it!

Fantastic experience: This program is a godsend. I was lost when my conventional doctor said her hands were tied. I googled holistic medicine and Dr Ryan came up. I watched the video and made an appointment. I believe my first appointment was like late May 2025. Fast forward to my first week of the program started June 22nd. I was a little nervous at first because I do have some food aversions because of texture, but I tried new things and love them! Fast forward to today, I have stuck to the eliminations and keto plan that I was assigned with a breeze. I didn't know that eating healthy could taste so good with the right combination of seasonings and good fat oils. I have currently lost 32 lbs and feel great. I am off all my conventional medications!

Fantastic experience: Let's see. I started this program at the healthplex a couple months ago. I had been feeling awful and had even given up on eating healthy, exercising, and just working on myself in general. I heard about functional medicine on a podcast and looked into it. My thyroid levels kept getting worse as the years went on and my family doctor just increased the dose of my medication and told me that there wasn't anything I could do, that medicine was the only way to treat it. I've learned a lot about food and how it effects my body through this program. I honestly did not even realize what brain fog was but after only a couple weeks into the program I was waking up feeling more clear and ready to go. It would take me hours to "wake up" before. I feel GOOD in the morning now. Waking up and getting ready for the day isn't an issue. Before I always had some sort of pain or discomfort and I would end up taking ibuprofen to get through the day but that has changed. If you are on the edge or unsure if you should look into this, at least take advantage of the 15 minute call to talk about what is going on with you. I have been a nurse for over 12 years and there is so much that I didn't know. It is worth it to invest in yourself and your health.

Fantastic experience: If anyone needs help getting on track with your body I highly recommend this place.

Fantastic experience: I am so grateful for my health journey through the HealthPlex! I just finished my six-month program and my post program blood work revealed that I am no longer prediabetic, and another blood marker revealed that I am no longer at risk for cardiovascular disease! This is what I knew I was headed for if I didn't change my lifestyle! Plus I lost 36 lbs, and have lost 2-3 sizes!! I thank God for such wonderful caring people as Dr. Ryan, Wendy, Jessica, and Christa who helped me through the process, the amazing curriculum (the most comprehensive and balanced program for personal health I have ever read). I really came to truly understand not only proper diet and exercise, but good sleep, breathwork techniques, stress relief and a WEEKLY SCHEDULE are crucial to success! As a person who struggles with perfectionist tendencies, they would all tell me "Give yourself grace, Lisa" when I felt like a failure, and to be proud of what I accomplished. I am thankful for the Zoom sessions that enabled me to meet other clients who were on the same path. Their challenges, and what they were doing to succeed in their health journeys were so inspiring and encouraging to me as well. No one on this program should miss a session! It is vital to your success! I still have many changes to make, but I have the right tools now to get there! This is now my new life and I could not have succeeded or will continue to succeed without the healthpex! I hope my story will motivate others to seek their help!! THANK YOU! THANK YOU! THANK YOU!

Fantastic experience: I went to the HealthPlex approximately 8 months ago feeling absolutely defeated with my health status at that time. I had been recently diagnosed with a rare inflammatory bowel disease(IBD) and was in constant pain and misery (due to the many IBD symptoms) because of it. Through the help of the healthplex’s approach I’ve been able to regain the normalcy in my life back. Through learning about diet and exercise through the HealthPlex – I have been able to fully control my symptoms and then alleviate other symptoms which I though were just a normal part of aging and chronic problems (such as joint pain, fatigue, hormonal swings and chronic sinus inflammation). The program has indeed changed my life for the better! All of the staff members have been helpful, take the time to listen and have assisted me every step of the way. I enjoy the zoom calls on the maitenance plan that i am on - because it always gives me new information and i have the oppurtunity to ask any ongoing questions that i have; as i continue this health journey. I eat better, feel better, sleep better, my hormones feel so much more balanced out, I’m less stressed, I’ve lost weight (in a healthy way), I don’t crave for junk food/sugar anymore. I would 10/10 recommend anyone suffering from issues stemming from inflammation to seek help from the HealthPlex! They can’t do it for you – but they can certainly give you the tools to do it for yourself! Thank you for giving me my life back HealthPlex!

Fantastic experience: This program has taught me so much about myself. I have learned that I do have the will power to make positive changes in my health. I am only about 6 weeks or so in and have lost 7 pounds, bloating and heartburn is gone, joint pain has improved and I just feel so much better. I am thriving because of the accountability and support from the people at the Healthplex! I am so pleased! ***Update... I am over 2 months in to this program now and could not be happier! I feel great, I have lost about 9 pounds, I am having zero inflammation issues, my gut feels great, my skin/complexion has improved so much. I am bouncing back better after workouts and my heart rate during those hard intense workouts does not go nearly as high as it once did. I owe the Healthplex all my success! If you are on the fence about this, get off thay fence and do it!! Totally worth it!

Fantastic experience: Jan 2024, my A1C was 9.1, was handed a prescription for Metformin and Ozempic (already taking bp and cholesterol meds). I had to come to terms with myself. I filled the Metformin but refused to fill the Ozempic prescription. Googling A1C, Diabetes and Metformin brought a plethora of information popping up on my google feed and facebook. One video on my FB page from The Healthplex caught my attention. Dr. Fern was putting into perspective that I can reverse my diabetes. I joined the free webinar and was very impressed by everything he was saying. Searched BBB and any feedback/reviews about The Healthplex before I decided to take this further. I could not find anything bad or even remotely negative about Dr. Fern or The Healthplex. I set up the free 15 min one on one with a member of The Healthplex to see if their program would be a good fit for my condition. Next step, scheduled a hour one on one with Dr. Fern (cost involved). Was advised my family members should also attend as this is a life changing event I will be going through. My husband and I listened to Dr. Fern, asked a bunch of questions and agreed to sign me up. Yes, one of my questions was, how is this going to work with me in Ohio and The Healthplex in West Virginia. Hint, it works out just fine. Yes, I cried the night before my program started. How am I going to do this? I’ve never been good with diets before, what makes me think this program is going to work. But this is not a diet, it is a life change. It wasn’t “stop eating all the wrong stuff on day one”. It was slow eliminations, made things a lot easier (in my opinion), supplements sent to me to help get my body where it needs to be and group sessions throughout the week where we ask questions, get additional information and learn from others. The group sessions helped so much. Yes, there are others out there going through the same as you. It may not seem like the group sessions help but they really do. Here I am, my 6 month program is over and let me tell you where am currently: A1C dropped to 5.9, my cholesterol numbers are in normal range, all my other numbers have improved (not all in normal range yet but working on it) and weight is down 50lbs. I no longer have inflammation in my body. Even my complexion is better and no longer have heartburn. My doctor lowered my bp meds and hopefully under my doctor's care, I can soon go off the metformin, cholesterol and bp meds all together. I did sign up for the maintenance program and have access to all the group sessions, all my criteria, weekly modules we were sent, recipes and the links to useful/helpful information. If I tell you, “if I could do it, you can too”, please believe me. Doreen Zickes

Fantastic experience: Where do I even begin? My health started declining rapidly in January this year, and despite multiple visits to my primary care physician, I wasn’t getting the help I needed. My symptoms were severe—chronic diarrhea up to 8 times a day, constant stomach pain, facial numbness, heart palpitations, daily panic attacks, blurry vision, and much more. My PCP kept attributing everything to anxiety, increasing my medications, and even prescribing schizophrenia medication as an anxiety treatment. But nothing improved; in fact, it only got worse. It felt like my entire life was spiraling out of control. Desperate for a solution, I did my own research and found The Healthplex in May. From the very first call with Dr. Fern, I finally felt a sense of hope. He listened to me, validated my concerns, and assured me that their program could help. What truly impressed me was the thoroughness of the lab work they conducted—it was far more detailed than anything my PCP or even the hospital had ever done. Now, four months into the program, I can genuinely say it was the best health decision I’ve ever made. My life has completely turned around. I’m finally sleeping through the night, I’ve lost 20 pounds, and my gut is healed. The panic attacks have stopped, my vision is clear, and I’ve regained my energy and focus. Remarkably, I’ve also been able to stop all my previous medications, including two blood pressure medications and the anxiety medication. The support from The Healthplex team has been incredible. They were always there for me, checking in regularly and guiding me through every step of the program. I never felt alone on this journey, and their kindness and dedication made all the difference. I also learned so much about what truly works for my body. I always thought I was eating healthy, but this program showed me how to tailor my diet specifically to my needs. I can’t emphasize enough how satisfied I am with this experience. The personalized approach, the support, and the life-changing results have exceeded all my expectations. I wholeheartedly give The Healthplex a 10 out of 10 and would gladly go through this program again. It has given me my life back.

Fantastic experience: It is with great enthusiasm and gratitude that I submit this five-star review for the Functional Medicine Lifestyle Program at The Healthplex. I chose to embark on my six month lifestyle program to address some chronic health challenges and prevent familial heart disease and diabetes. It was time for me to get some help addressing root causes of issues and prevention rather than to wait and treat symptoms later when ill. The return on investment (of time and money) has been priceless. Significant health improvements, weight loss, identification of food sensitivities, improved sleep, wellbeing, energy, and hope for continued progress make all the hard work worth it. The program is solid and the amount of support that is offered through the written curriculum, weekly group videos, archived videos, and individual consults is amazing. The staff are genuinely invested in the clients; they truly care about your progress. Thanks to this program and the wonderful people at The Healthplex, I have tools that I will use the rest of my life. If you are on the fence about participating in the program, don’t hesitate- invest in yourself!

Fantastic experience: Where do I start. About 4 months ago I finally hit the bottom and could not settle with what my results and what my doctors were telling me. I knew there was something else going on. I am not the type of person to take medicines so I found it hard to accept. Doing research and finding a ton of information not sure if it was correct or not on social media I decided to look locally. I stumbled on Healthplex. After reviewing the reviews, their mission statement and what they did I decided to pull the plug and contact them. This initial contact was the end of May beginning of June. After my first consultation with the staff I had a good feeling. My final decision to go for it was when I spoke with the Doctor there. After my hour long appointment with him and learning more than I have ever learn with my primary care doctor I decided to try the program. Now I am not even close to finishing the program as my first official day on program was July 1 I can say that my energy, sleep and eating has improved tremendously. I am not getting a full 7-8 hours of uninterrupted sleep. My physical fitness it back to where I feel like I want to work out not the dreaded have to. I can eat and not get nausea and so much more. The absolute best is I have lost 27 pounds with out starving my self and with out any drugs. So if you have any doubts do your research and definitely look into the folks here at Healthplex I know I am glad I did

Fantastic experience: At age 50, a Type II diabetes diagnosis really through me for a loop. My A1C was initially over 10 and I was in the OBESE category with a BMI of 36. I tried everything from hypnosis, acupuncture, fad diets, weight watchers, etc all while walking 3 miles a day and staying active hiking and kayaking. I love to travel and when I would see picture of me I just cringed. At age 55 I found Healthplex via a Facebook ad and could not be more thrilled. I am exactly 3 weeks into a 6 month program. Everything is very easy to follow with great documentation and wonderful support. Understand that I was ADDICTED to sugar and caffeine. There was not a day when I didn't crave and cave in to eating a candy bar and drinking ice tea. So, the 1st three days of the plan were tough for me because of the withdraw causing a headache. Day 4 was like a new sunny day. I started the plan at 190 pounds. Today I am 174 and feel amazing (21 days on the plan). Not only that, my BMI is a more reasonable 32 and my blood sugars are IN RANGE for the first time since being diagnosed. When I say this program is a life saver, I am not exaggerating. I used to dread going to my PCP and getting the same lectures and referrals to nutritional support sessions. I took their advice and yet never lost more than a pound or two. I have to say the most profound difference is that I felt like the tin man without oil every day. My joints ached and I could barely get out of bed in the mornings. When I say I haven't felt this good since my 30's when I was in the US Navy, I cannot believe it myself. My family immediately noticed my "better mood"....amazing when you don't have constant pain. I have spend hundreds, if not thousands of dollars on foot inserts to relieve pain, prescription meds for high bp, high cholesterol, depression and pain, and every over the counter remedy for pain and weight loss. I even had the lap band surgery and never lost more than 5 pounds. I KNOW I will continue to be successful on this program even though it won't always be easy because it makes sense and I do not feel 1 tinge of hunger or cravings at all. I honestly is nothing short of a miracle for me personally.

Negative experience: I started my journey with The Healthplex in November of 2023. My experience was not as expected nor did it meet up to the enthusiastic marketing of the plan. I did have some set backs due to surgeries but the inconsistent help and unwillingness to work with me was very disappointing. They also had a lot of turnover and it was hard to get through to speak with someone on the phone. I plan to file with the BBB. Be aware of what "your expectations are" and what they will actually be able to help you with on the functional medicine journey.

Fantastic experience: The Healthplex personnel were always spot on with everything I needed to succeed. They were at my side throughout the entire process. I lost 30# and was able to eliminate my regular Insulin injections, decreased my HBA1C to 5.2 from 7.0, and my Triglycerides went from 600 down to in the 200's. I attribute all of these changes to the Healthplex program. Highly recommed!

Negative experience: I had a discovery call today. Call rang once. Called back. Left on hold. Got call back and boy was I surprised by the demeanor. I tried to give so much information to respect their 15 min maximum time and was met with so much odd demeanor by the Dr. I accidentally used a term of endearment which is just my personality, was corrected. I meant no disrespect to that Dr. Well it started going south fast when I qualified yet it was already determined I would not commit. I had already given my CC for what was a discount evaluation and repeatedly told in no way pays for anyone’s actual time. The arrogance by the Dr. was so unbelievably obvious. Then trying to set up a time for evaluation was odd too. Preface, I work 9-5. I try and make appointments before or after for obvious reasons. The Dr. doesn’t grasp the concept of needing to work in order to afford the services. Do better with approach because you have great perspective for what you’re offering. I was excited but now I will just research myself now that I get the perspective.

Fantastic experience: Everything The Healthplex does they go above and beyond expectations. They are knowledgeable and caring too. I always have a great experience working with any branch of the HealthPlex.

Fantastic experience: A great place to get on the road to recovery!!

Fantastic experience: PT are thorough and considerate with your personal care. Receptionist kind and respectful with unexpected appointment changes.

Fantastic experience: Prompt, thorough, and it's working! Haven't been able to power walk in years. I still have back pain due to scoliosis but nothing severe like it has been. I feel like I can be the grandparent playing ball rather than sitting in a rocking chair! Lauren was knowledgeable, professional, yet fun to be with. She was accommodating when I had unexpected changes in my schedule. On last day, I was given a complete list of the exercises I did and was encouraged to call any time if I had questions. Without hesitation, I recommend RF Complex.

Fantastic experience: From the moment I stepped into the facility, I was really impressed. From the smiling receptionist to the initial processing the paper work for my therapy. The therapists were very thorough and patient throughout my daily rehab. I am really impressed.

Fantastic experience: They have helped me come a long way from when I broke my foot. I am able to do a lot more then I was able too the therapists all are very caring and ask all the time how I am doing

Fantastic experience: Pleasant atmosphere positive vibes hands on therapy

Fantastic experience: I am recovering from a Reverse Total Right Shoulder Replacement and selected the Ryan Ferns Healthplex in Benwood, WV for physical therapy. My therapist, Lauren, developed a personalized program to help me regain the use of my right arm and hand. I am an author, so regaining the ability to take notes and type on a keyboard were crucial for me. Within a week, I was using my computer and taking copious notes. Lauren adds exercises and movements each visit so that I am progressing very quickly for a 73 year old senior! I am so pleased with this facility's approach to recovery in a timely manner!

Fantastic experience: Good staff who know what they are doing.

Fantastic experience: Very friendly staff, place and equipment in clean.

Fantastic experience: Wonderful people. Very friendly

Fantastic experience: This is my second time going to PT for the osteoarthritis in my back. My first time at a different PT they did absolutely nothing and I got stuck with a hefty bill. Ever since I started going to the Healthplex the took my back issues serious and gave me lots of information on what I can do at home to help with my back. When I come in for my appointments I get my physical therapy in the pool and It has done a lot for my back. I would recommend this place for any for their PT needs.

Fantastic experience: The staff have been exceedingly friendly and helpful. My Therapist, Lauren, is awesome - knowledgeable, helpful and attentive. The facilities are first-rate, the location is convenient, and parking is plentiful. My physical situation has improved greatly through the services provided. A five-start experience.

Fantastic experience: The staff is very knowledgeable and considerate. I would recommend them to anyone looking for quality care.

Fantastic experience: Knee replacement rehab

Fantastic experience: The physical therapy team is wonderful. The equipment is sanitized between every use. The employees are all friendly.

Fantastic experience: Really caring and so positive . When I had broken my humerous bone in three places and couldn't use it I was amazed and greatful that the physical therapy they had me do helped so much. Never thought I would be able to use my arm but with their help I can use it now.

Fantastic experience: I would recommend this to anyone ,the staff is friendly and pleasant,I'd go back if I had to ,,I loved it

Fantastic experience: Great professional staff in all departments. The best facility for exercise and PT in the area. The best equipment too! Immaculately clean. Friendly staff and members.

Positive experience: Very good PT today.

Negative experience: Withdrew my checking account into the negatives TWICE during a global pandemic when they weren’t offering any services. When asked about why they did that, they stated that “we keep the gym up and running” when they obviously make a profit from all of us. If it was a privately owned business NOT OWNED BY a super rich family that has a mansion in Oglebay and yachts in Florida, I would have supported their business. I’m going to build my own gym, adios.

Fantastic experience: Great experience. Wonderful people

Fantastic experience: If you need physical therapy this is a great place to go. They have wonderful people who will fix you right up.

Negative experience: DO NOT GO HERE. I had an extremely negative experience with the therapy department. I came in with a lot of back pain and the therapist had me lay on my stomach with a pillow under my hips for an hour while they photocopied pages out of a book and appeared to google information. I was sent a bill for an evaluation as well as therapy session. I called to dispute my bill and didn't hear back for months. I called in again and finally got a call back I was told that I was wrong, there were no apologies or attempts to compromise in the situation. I saw another therapist that was very helpful but was out of town. It is truly unfortunate that this is one of the options the valley has for PT. Horrible service all around.

Fantastic experience:

Fantastic experience: Love this gym. Good people!

Fantastic experience: Best PT's in the Valley. Love the water therapy. Ryan is an excellent PT and person. While the land based workouts are too hard for me, the water and flexibility training offered is second to none. Great place

Fantastic experience: Both AM & PM classes. Awesome, experienced & very encouraging training staff. Class levels available for all athletes from beginners to experienced. Highly recommend this facility.

Fantastic experience: Great gym

Positive experience: Great gym and I love the 24/7 access!!