FamilyCare Health Center - Eleanor
Information about FamilyCare Health Center - Eleanor
25070, Hurricane
Opening hours
- sunday: (closed)
- monday: 7:30-17h
- tuesday: 7:30-17h
- wednesday: 7:30-17h
- thursday: 7:30-17h
- friday: 7:30-17h
- saturday: 8:30-12h
Our comment from Nutrifinder.net about FamilyCare Health Center - Eleanor:
FamilyCare Health Center - Eleanor is a highly recommended healthcare facility known for its compassionate and attentive staff who genuinely care about their patients. Visitors consistently praise the friendly and supportive environment created by the staff, including doctors like Dr. Cain and Dr. Kessinger, who are noted for their thoroughness and excellent bedside manners.
Patients appreciate the minimal waiting times and exceptional care provided during their visits. Many have expressed their satisfaction with the level of attention they receive, describing the staff as knowledgeable, courteous, and always willing to listen to their concerns. The clinic's focus on patient-centered care fosters a welcoming atmosphere that many describe as feeling like family.
However, some clients have mentioned experiences related to waiting times that can sometimes be longer than expected, particularly during peak hours. Despite this, the overwhelming feedback highlights a positive overall experience.
In summary, FamilyCare Health Center - Eleanor is a fantastic choice for those seeking a healthcare provider that prioritizes kindness, compassion, and professionalism. Whether you need a routine check-up or specialized care, you can trust that you will be treated with the utmost care and respect.
FamilyCare Health Center - Eleanor: Reviews
Fantastic experience: Dr Cain is the best doctor we have been to in a very long time! Attentive, thorough, and compassionate.
Fantastic experience: Friendly staff and always a great experience!!! Highly recommend Valerie Cain to anyone!
Fantastic experience: Always friendly courteous n listens
Fantastic experience: Me and my Husband love the way way we are treated by the Dr and the Staff
Fantastic experience: The staff at the Eleanor FamilyCare is compassionate, knowledgeable, and professional and exceeds my expectations! Thank you!
Fantastic experience: Dr Kessinger is a wonderful doctor. The office staff is courteous and very helpful as well as the nursing staff.
Fantastic experience: Excellent visit with Kristina Light. Fantastic bedside manner and very easy to talk to. Definitely recommend!
Fantastic experience: Friendly staff
Fantastic experience: Excellent service
Fantastic experience: Excellent care and friendly staff
Fantastic experience: Good Service
Fantastic experience: Kind,caring staff, great doctor, minimal waiting time, Highly recommend.(Marmet location )
Fantastic experience: Valerie Cain, and the entire staff are friendly and helpful!
Fantastic experience: Amazing Dr Kessinger is very compassionate I love her, best Dr. Ive ever had.
Fantastic experience: Best doctors office I've ever been to everyone is very nice and caring best doctor I've ever been to
Fantastic experience: Everyone is friendly, helpful, courteous and makes you feel welcome. The level or care is phenomenal! When you leave, you know you've been well taken care of, and you have a great feeling.
Fantastic experience: Staff are always nice,and listen to you and give advice when appropriate
Fantastic experience: Fast, friendly, clean and compassionate
Fantastic experience: They all was amazing and excellent to me
Fantastic experience: Amazing staff and they treated me like family
Fantastic experience: Awesome
Fantastic experience: Dr. Light, I would like to express my heartfelt gratitude for the extraordinary care you've provided to my granddaughter Amyrah. Your selflessness, humility, adaptability, and determination have been remarkable. I couldn't have asked for a more dedicated doctor for her. The time you've taken to speak with me and my daughter has been invaluable. Amyrah receives exceptional pediatric care from you and your staff at the Eleanor Family Care Office. Your exceptional service is a testament to your outstanding professionalism; you're the best.
Fantastic experience: Felt comfortable.."welcome" and cared for....highly recommend
Fantastic experience: I give this place 100 stars
Fantastic experience: I am so comfortable at Family Care in Eleanor. I walked in, for my appointment. Was super quick to get me in! Dr. Light listened to my issues, came up with solutions. She is definitely the best in her field. I never knew I could be so at ease!
Fantastic experience: Friendly caring close to.home my son felt.comfortable
Fantastic experience: Excellent facility and staff, they listen and use a sliding scale for patients that are in financial hardship. Dr. Light is amazing, she listens and makes recommendations without pushing things into you that you don't want, and will take the time to actually explain things not just rush you through. I love the entire staff from the receptionists to the nurses to the phlebotomist at the Eleanor office and would highly recommend them.
Negative experience: Valerie Cain will treat you like a drug addict regardless of you have a history or not I asked for a therapy referral last April and didn't get one until I tried to commit suicide. Do not go here.
Fantastic experience: Staff and Dr Light are awesome!!!
Fantastic experience: This is my family! I love everyone here at marmet family Care
Fantastic experience: I went in for a check-up. All of my concerns and questions were answered. I was amazed at how well they listened and got to the bottom of all of my issues. Highly recommend!
Fantastic experience: Amazing! I love the Eleanor location. I recommend it to anyone who needs a doctor.
Fantastic experience: Great ppl and doctor Kessinger is amazing and very knowledgeable
Fantastic experience: I had a great experience here.
Fantastic experience: The medical staff, Valerie Cain are a wonderful caring people who wants to help and care for their patients. I highly recommend them.
Fantastic experience: Family Care of Eleanor listens and collaborates with their patients. They work together for the best possible outcome. I recommend them highly.
Fantastic experience: Doctor light is the bomb. 10/10 would patient again.
Fantastic experience: Wonderful staff from receptionist to the physicians. Dr Kessenger and staff listen, exam, diagnose & treat patients with care, compassion and expertise! Highly recommend!
Fantastic experience: First visit in Eleanor office, was highly satisfied.
Fantastic experience: Family Care is a great Clinic The Providers are wonderful People They Listen to you & try to help u with ur problem The Stuff is Nice, & Friendly
Fantastic experience: Love them all at Eleanor Family Care, just like family
Fantastic experience: All of the staff is very friendly, courteous, and helpful
Fantastic experience: Dr.Light is my doctor,they are amazing there,you don't have no long waits,and they are very friendly...
Fantastic experience: FamilyCare Health Center - Eleanor's staff and caregivers are amazing. The front desk Receptionist, the nurses and lab technicians are all so nice and attentive. Valerie Cain, APRN, FNP-BC is a wonderful PCP. She is always very conscientious regarding my Autoimmune Illnesses and making sure she takes my established medical regime from my Rheumatologist and Neurologist in consideration when choosing any treatment she needs to implement. My family and I are very happy with the care we receive from FamilyCare Health Center.
Fantastic experience: The entire staff that I have had the experience of meeting have all been great.
Fantastic experience: The staff are amazing and miss light is so sweet and really easy to talk to thank you for been so understanding
Glad that Khristina Light was able to meet your medical needs!
Fantastic experience: Excellent care short waits.
Negative experience: Dr Cain ignored every symptom I listed and brushed it all off as normal. Wasn’t sick enough to be taken seriously.
Fantastic experience: Exceptionally welcoming staff. Minimal wait times. Khristina Light exhibits remarkable care and attentiveness to your needs. I've been a loyal patient for a year now, consistently impressed with the level of care provided. Their onsite lab, managed by Brenda, ensures a comfortable experience. The nursing team exudes professionalism and warmth throughout.
Positive experience:
Negative experience: I do not recommend this place, unless you want to wait awhile. I had an appt at 11:00, by 1:30 I was still waiting. They went to lunch from 12 to 1, and left me sitting there. If I'm late I'm asked to reschedule, however if their late it's ok. My time is just as valuable.
Fantastic experience: Always fabulous from the front office to the nurse and the doctor love this place.
Negative experience: Sad place to have a family health care no answer phone calls and never able to contact anyone
We are sorry to hear this. Our offices and customer service lines are actually closed for the holidays until 12/27. We are happy to take your call and serve you as best we can once we open back up.
Fantastic experience: All the staff, including Dr. Kessinger is very friendly and very helpful and listens compassionately to my needs
Fantastic experience: Eleanor family care is awesome! Love Khristina Light and all the front staff as well as the nurses! I never have to wait an unusually long time to be called back or for the dr to come in.
Fantastic experience: Great people
Fantastic experience: Every one at Family Care was very much incredible with me and my daughter and always have been I'm very pleased. My daughter go's in with a frown and leaves with a smile
Positive experience: Friendly and very professional but slow
Fantastic experience: Very understanding of the patient's needs
Fantastic experience: Excellent, friendly staff. They help you any way they can. Love this office
Fantastic experience: Dr Valerie Cain at Family Care is top notch. She communicates very well, and listens to her patients. She is open-minded, and you immediately feel like it is a safe space. I have had poor experiences with doctors in the past, and Dr Cain was absolutely a breath of fresh air. I feel like she geniunely cares, and she wants to do right by her patients. I would reccomend anyone to be seen by her.
Fantastic experience: New Primary Care appointment was excellent!!
Fantastic experience: Everyone was nice and helpful
Negative experience: Never seen on time!!! My time is valuable also...if I'm 10 minutes late I have to reschedule but it's ok to make ME wait over an hour..do better Family Care!!
Fantastic experience: Great place everyone is friendly and helpful. Have never had a long wait with appointment time.
Fantastic experience: The staff are phenomenal and our doctor Stephanie Metz is an absolute doll we are so lucky we found her
Fantastic experience: Excellent experience- Stephanie is a compassionate and understanding listener who uses her clinical expertise to assist the patient to achieve health goals. Highly recommend
Fantastic experience: Amazing friendly staff
Fantastic experience: Very friendly Great staff
Fantastic experience: The providers and staff have all been excellent whenever I have gone there. My health has stabilized since I switched to Family Care, and that is the most important thing. I highly recommend them to everyone.
Fantastic experience: I am really glad to be with Family care. It is so convenient that your mobile clinic is at our child's school.
Fantastic experience: The staff and medical team at the Eleanor office are excellent. I highly recommend them.
Fantastic experience: Stephanie metz is absolutely the best, she cares very much about how you feel and quick to see you.
Fantastic experience: Stephanie Metz is great!! She calls you back quickly when you have a question or need medication refills. I highly recommend her for anybody looking for a family doctor that truly cares about you.
Negative experience: The care itself is good, Dr. Elwood is very nice and does a good job. Having said that, every time I've been here I've had to wait 45 minutes to an hour, sometimes longer. In this particular instance, I was taken back to a room just before my appointment time, got checked by the nurse and am still waiting for my doctor. I've been sitting back here for 45 minutes. This is ridiculous.
Negative experience: While I absolutely love my general doc I completely dislike the OB Kesinger she will make u wait any where from 30min to 2 hours after your appointment time to be seen and then she might quite literally forget you in the exam room and just go on home so you have to call security to come get you out of the doc office so there my opinion
Fantastic experience: The staff is amazing and dr Elwood is fantastic she is very nice and takes her time with you
Negative experience: I had family wait there for 3 hours waiting. The doctor is nice but not worth sitting for.
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