Asheville Compounding Pharmacy

Fantastic experience: Clean and well organized. Staff are very friendly

Fantastic experience: Got my topical ointment for arthritic ankles. TMI?

Positive experience: Fast, easy just a little pricey on their supplements.

Fantastic experience: Very helpful and knowledgeable!

Fantastic experience: The staff is extremely professional and courteous. My scripts are always available quickly. The location is stylish and very clean but I dint live the location on Merrimon Ave. It’s hard to turn into and out of and it’s at the far end. I suggest going at off-peak times for traffic.

Fantastic experience: These wonderful people shipped my product & some how it ended up in TN?? They resent my product. Good quqlity products. Professional staff.

Fantastic experience: Very friendly, personable, and reliable! I’ve been a loyal customer for almost 6 years. PS They have treats for your pups!

Fantastic experience: Excellent service and always smiling and always got kind words for you

Fantastic experience: Best employees and service!

Fantastic experience: Customer service is excellent. Always kind, always professional and knowledgeable. Trust my prescription will be an easy, on time experience. Grateful for their help

Fantastic experience: Really lovely & clean place with a kind & knowledgeable staff. Wish I moved my scripts here years ago

Fantastic experience: Beautiful space, very tranquil. The staff are very friendly.

Fantastic experience: Very helpful. Great service!

Negative experience: I called and asked about bacteriostatic water. To which I was just told that I would have to buy it by the case no problem there. But I was going to ask a couple of other questions but I was just brushed off like I didn't matter in the middle of asking a question and hung up on. So I would say the customer care is probably not great

Fantastic experience: Little expensive but worth it. It's close to home, and I just stop by and get my prescriptions. They are very helpful to.

Fantastic experience: Great hospitality, excellent service

Fantastic experience: Great for my custom prescription. I've been using them for more than 10 years, and I am always happy with their compounded scripts.

Fantastic experience: This is the most beautiful pharmacy I’ve ever seen! Super clean, organized. Serene environment. Staff were kind. Pick-up of my prescription was quick and easy.

Fantastic experience: Exceptionally nice staff. Very clean and relaxing atmosphere.

Fantastic experience: Super fast

Fantastic experience: I didn’t actually do business with them on this day but whenever I need a compound prescription that are my go to. Super knowledgeable and friendly and the pharmacy layout and display is amazing, A++!

Fantastic experience: I've been impressed by the incredibly personalized service I received at ACP. I worked with Katelyn, who was knowledgable, responsive, and caring. And the staff is also friendly and kind. I most highly recommend this place!

Fantastic experience: I have had a great experience consulting with Katelyn. She is extremely knowledgeable and helpful. I definitely recommend them for any hormone therapy needs. The entire place is friendly, welcoming, and professional.

Negative experience: Expensive and and doesn't ship I have to drive 3 hours every month both ways... I love how medicine that is NEEDED can cause you to go on a Poverty diet.

Fantastic experience: I am so grateful to Katelyn Owensby at Asheville Compounding. My Dr. referred me to her for ongoing hormone imbalance issues and I wish I had found her years earlier. She works with my complex situation (EDS) and answers questions or researches for answers when she doesn't know. She will keep working with you to make sure she gets it right. The folks at the counter are attentive, fun, supportive and just all around enjoyable people. They also work remotely so even if I am traveling or if I ever leave the area I can continue to work with them.

Fantastic experience: I could not be happier with ACP! Their consulting services and prescriptions for HRT have significantly improved my quality of life. They go above and beyond to communicate with my physician. Kaitlyn has been extremely helpful with testing and discussing options. The staff is always pleasant and accommodating. ACP even blended meds for my cat that previously had been impossible to administer. So grateful!

Fantastic experience: I've been getting hormone creams here for years. The staff leaves a LOT to be desired. Get your products and get out. If you can find it somewhere else, you would be better off. They are just not great with their customer service.

Fantastic experience: My experience at the Asheville Compounding Pharmacy has been exceptional. I truly feel like my pharmacist cares about me and takes time to get to know me at every visit. We have partnered to find the best hormone replacement therapy and I feel so much better these few months later. And, the space itself is beautiful . . .it exudes healthy living. Thank you KO and ACP!

Fantastic experience: How can a pharmacy be so beautiful, relaxed, and inviting? This place is a gem! Staff have been helpful and efficient. Lovely experience (and I never imagined saying that about a pharmacy)

Fantastic experience: The staff are very friendly and are always helpful with any questions that I may have. They have gone above and beyond for me with any prescription issues in the past. I prefer to come here over other pharmacies just for the sake of peace of mind, knowing they will treat you right. I even used to work at Walgreens and could not get my own coworkers to be as helpful!

Negative experience: I like the idea of supporting a local independent business. However, I can no longer shop at Asheville Compounding Pharmacy. I have a repeated experience (3 times or more in just the past year) of them practicing what seems to be "phishing". Here's how their scheme works: they generally will not inform me of the price of a medication at all in advance. Then I get a receipt where the medication is 10 times the price it should be (for instance, $450 is charged, when the medication is normally only $50). Then, when you call them on it, they apologize, say it will never happen again, and refund the price. However, I believe they do this practice with the hope that most people won't notice the high price, and they will be able to unethically make 10 times the profit. The other scenario they use is when you do ask them in advance what the cost is, they will "float" out an absurd price to you, again generally 10-times what the cost should be. Then, when you insist you won't pay the price, they apologize, tell you the "real" price, and insist it was a mistake, and that it will never happen again. After this scenario happening now almost every time I have to get a new prescription filled, I've realized it's a scheme they are using. It is unethical and absurd. Perhaps it is just an ongoing error. Perhaps their staff are simply incompetent. I don't know for sure. If it is an ongoing error, then how could anyone trust that they have the presence of mind to actually put the correct pills in the bottles -- I mean, if they can't even figure out the correct price to charge you? Please do yourself a favor and go elsewhere. (Response to Asheville Compounding Pharmacy's response below: The experience of misquoting prices or attempting to charge me 10 times the actual price happening in person to several times. Once I was there in person, I was charged much more than the correct price for my prescription, but I only realized this after getting to the car. They did refund the difference at that point -- but only because I caught it. There were 2 additional times within the past 3 years, when I visited in person. Thankfully, before the higher mistake price could actually be charged to me, the person at the counter told me the price they were going to charge, and I told them it could not be correct. They then "looked" for another price, and found the correct one. This is a total of 5 times in 3+ years where I was charged or almost charged the incorrect price. And let me be clear -- the incorrect price was always a mistake in favor of Asheville Compounding Pharmacy, never towards me. Hence, my suspicion that something untoward is going on there. There may not be written records of those exchanges.)

Fantastic experience: Absolutely phenomenal pharmacy experience! One of the only Pharmacy’s that pick up the phones, and Kevin is amazing at customer service. They also carry reputable brands for supplements that I’ve never seen at any other pharmacy.

Fantastic experience: Friendly, personable service and quality medications. I get both my own and my cat's prescriptions filled here :) Parking is as easy as it gets on busy Merrimon Ave.

Fantastic experience: Very helpful and received prescription promptly.

Fantastic experience: Even though I have lived in Asheville for almost 20 years, I am new to ACP and couldn't be happier. The pharmacy staff are kind, friendly and helpful. They have a thoughtfully curated variety of OTC products too, such as supplements and even CBD products.

Fantastic experience: This place is wonderful! I’ve always used larger pharmacies like Walgreens but took a chance and the switch to Asheville Compounding Pharmacy six months ago and I’m never going back to a large pharmacy. Ever. The staff is great, the environment is wonderful, I’m no longer stressed the f out doing my regular pickups for the things I need

Fantastic experience: Staff very helpful and nice.

Fantastic experience: Never been in but they are always polite on the phone and mail out prescriptions quickly with fair prices.

Fantastic experience: It is a great to have a pharmacy that is so professional, which when dealing with prescriptions, is of upmost importance for accuracy and timeliness. They also have a kind and caring staff, adding that personal touch not seen with the large impersonal chain pharmacies.

Fantastic experience: We have been customers of ACP for many years. It’s a gift to be known and have a personal relationship with our pharmacist and his staff. Recently, I asked the owner if he could contribute some medications for a friend’s medical mission trip to the Ukraine. Not only did he gather together an abundance of much needed medicine from the list of needed drugs but he actually thanked ME for offering him the opportunity to give to this worthy project. WOW!

Fantastic experience: Excellent staff

Negative experience: I would have given a 0 if I could. My doctor gave me a prescription for Ivermectin to help keep me healthy during current break through infections and International travel. This pharmacy thinks they know better than my medical doctor and refused to fill it. They are not medical doctors and yet blocking medical decisions which is legally outside their pharmaceutical license. Last time I checked doctors are the ones who went to medical school and prescribe medicine they feel is in the best interest of their patient. I’m very concerned about the disregard of our medical doctors and the independent control of needed medicine being blocked by irresponsible and ignorant financially corrupt influences causing harm when they are supposed to help.

Fantastic experience: Excellent service, friendly advice and convenient location.

Fantastic experience: I just had such a refreshingly thorough and informative consultation with John, one of the pharmacists, about building a prescription personalized to my changing hormonal needs. Ladies, don’t make the mistake I made by suffering through menopause because you don’t want to support the killing of foals to make Premarin! Asheville Compounding Pharmacy tests your hormone levels and then creates an animal-friendly compound that addresses all of your issues. Despite what can be an uncomfortable conversation to have, John was very easy and comfortable to talk with and even gave me his favorite bean recipe for better protein. While I was there, I also picked up a compounded prescription for my cat (because they do that, too!) Plus, they have financially supported Asheville Humane Society for two decades, and clearly that is extremely important to me. I cannot recommend them highly enough!

Fantastic experience: I cannot say how amazing Asheville Compounding pharmacy is! The whole process is so efficient from start to finish—and you even get a text message when your prescription is ready for pick up. Prescriptions are filled so quickly. Staff is very pleasant and the whole vibe is great here (much much better than those big chain pharmacy places!). I’m so grateful this local business exists. They fill regular prescriptions as well FYI.

Fantastic experience: Cute little place and very nice staff.

Fantastic experience: Asheville Compounding pharmacy is absolutely wonderful! I thoroughly enjoy having a place so close to have my medicine made and they even make their own creams, lotions, etc. I bought an Eczema cream that they make for my husband and he says that so far it works better than anything else ever has. Bonus: the staff are always friendly and knowledgeable!

Fantastic experience: Probably the best compounding pharmacy I've encountered. The staff is definitely eager to have business and enjoy serving their customers. Though we have to drive almost an hour to get there, knowing that when we enter the store, we will be well received makes the drive well worth it. We hope their business continues to thrive for we depend on them.

Negative experience: These people are just rude. Won't discuss if they have an Rx and price unless they have the Rx in front of them. I simply just wanted to know if you could do it in house and approximate price. Good God Moving on Has this place been sold?

Fantastic experience: The best experience ever. I had a terrible time trying to find a pharmacy that would order the medication prescribed for an eye infection. The were so amazing! Even followed up with a call to check on me a couple of weeks later. Such amazing and caring pharmacists!!!

Fantastic experience: Very knowledge pharmacist and staff! I had been taking a fish oil that was recommended; it was supposed to be a specially sourced Menhaden fish oil with Omega 3s and great for heart health. But after speaking with John, the pharmacist at Asheville Compounding Pharmacy, I learned that what I was taking did not have sufficient doses of Omega 3s to help supplement my diet. Asheville Compounding Pharmacy carries a great line of supplements with correct dosing amounts. I highly recommend their qualified staff!

Fantastic experience: Very professional & helpful. Would recommend this place if you need a compounded med. They even do animal meds!

Positive experience: Not a lot of parking but at least customers are in and out pretty quick. It is clean with a wall of supplements and a small waiting area. Staff seemed friendly but not engaging.

Fantastic experience: Talk about asking customer service!! Kind over the phone and much more even do in person!!! They do help you in any way they can. Very organized company and from pharmacist to check out the service is extraordinary.

Fantastic experience: Fast service and quality compounded products. They call you when you are ready for a refill and they fill it quickly. Professional staff. Glad I found them!

Fantastic experience: Asheville Compounding Pharmacy is a local family owned business and they truly care about their community! They are so friendly, professional, knowledgeable and welcoming. They are also very expedient with providing answers to any requests and filling prescriptions. We would recommend them to anyone needing prescriptions filled!

Fantastic experience: I have been very pleased.

Fantastic experience: Great service! Great newsletter with up to date informations.

Fantastic experience: I had concerns about new thyroid medication. Talked to John. He took time to explain ingredients in medication. This is the best pharmacy ever ! Thank you John.

Fantastic experience: Excellent service. Buy Local Quality Quality QUALITY.

Positive experience: Great variety of health products, along with a friendly staff

Fantastic experience: Nothing is too much trouble or too strange a question for these professionals. If you're used to dealing with chain pharmacies, this experience will actually make you happy. They work with pet medicines as well as human, and always aim to get you the best deal and they are fast. Easy refills via automated phone system, but a person is available for questions, too.

Fantastic experience: Ain't your average pharmacy.

Fantastic experience: Locally owned & operated. Everyone is friendly, reasonable prices. Easy access & ample parking.

Fantastic experience: They make meds for my cat. Easy to work with. Friendly and responsive staff.

Fantastic experience: Great mixed something for my knees

Fantastic experience: Great folks. They made a compound for my dog and saved his life. Thanks so much.

Fantastic experience: I have a compounded cream that dispenses via "click" and the last time I got it from them, it was clicking weird to dispense the meds. I brought it to them a few days later and they replaced it without a problem while I stood there. Outstanding service and will continue to use them.

Positive experience: Really caring/ knowledgeable staff.

Fantastic experience: I've been going to this Pharmacy for the past year and absolutely love it. They've got totally reasonable prices on pharmacy items and supplements as well! Also, their Pharmacists are into both promoting natural health as well as using Western Medicine. Great guys!

Fantastic experience: This is a wonderful pharmacy with very nice staff! Personal attention is nice and JOHN is excellent!!!

Fantastic experience: I had an awesome experience! They went above and beyond to make sure my prescription was ready to pick up.

Fantastic experience: The staff is friendly and efficient!

Fantastic experience: Great drug store to fill custom made Rx. Lots of good supplements also. Helpful staff.

Positive experience: Great service - they treat you like a real person! Very knowledgeable and dedicated to working with you, providers, and insurance to make it all work.

Fantastic experience: Incredibly knowledgeable and experienced staff. Always very friendly and courteous. My wife needed to get a specially formulated Rx for our son when he was an infant - ACP was referred to us by another local pharmacist and came through with flying colors. We couldn't be happier! =)

Fantastic experience: Fantastic place. Have been going there for years. Excellent staff, fast prescription filling. I can get a new script filled in half an hour or less there or 4hrs to two days at CVS.

Negative experience: Late with prescriptions and poor or no communication with doctor.