Dynamic Family Medicine PLLC

Negative experience: Would strongly recommend going elsewhere. My initial experience was Nov 2024 and it was not great. I figured hey, maybe just an off day for the clinic. After another frustrating and dissatisfactory experience this week, I feel this review is warranted. First of all, never got bloodwork results. At checkout, my husband explicitly asked if he needed to schedule a follow up. He was outright told no. Never heard back, guess they only give results for another copay. I completely understand a follow up if there are concerns or abnormalities. However, if the results are all normal, as we anticipated them to be since he was just in for an annual phsyical, it comes across as a money grab for the copay. Especially since our interaction with the doctor totalled 2 - 5 min, although I did like the doctor. While he was nice, it is not worth the headache of every other interaction. Needless to say, I guess we will never know the bloodwork results. I called to request my husband's medical records Wednesday. Let me preface with that I understand there are procedures in place that everyone must follow. The woman who answered the phone said she couldn't help me whatsoever unless I filled out a records release. Again, understandable there is a protocol, but I was most put off by her approach. Maybe I am one of the few people who has never had to go through this process, but here we are. Do I get the form online? Is it a hard copy I pick up there? Does my new doctor request records to have them released? I don't know because her attitude 1. Lacked any empathy whatsoever and 2. Was very much a "I want to do as little as possible" approach. I kindly expressed my concerns about the lack of customer service and her unwillingness to provide any guidance and her answer was, "Well, you have to fill out a records release wherever you go, so there's that." Very much a "This is obviously your problem, not mine." Again, I understand there is a procedure. But I would have appreciated any guidance or even a hint of willingness to do what she was able. I can only imagine her approach with someone elderly or someone who would need a little extra TLC or patience. All that to say, frustrated by the lack of follow up, customer service, and this woman's willingness to do nothing above the bare minimum.

Fantastic experience: My family and I have been going here for over 20 years. Great people and care. Highly recommended.

Fantastic experience: These guys are absolutely awesome. The girls at the front desk are so fun. You walk in and they are always smiling, laughing and make it a great welcome. The techs will laugh and joke with you. They listen and and so easy to talk to. The doctors are just as much fun as the rest of the staff. The doctors really do listen and address all your questions. They are just as easy to talk to and I NEVER feel like my concerns weren't addressed. The lab tech on site always does an amazing job whenever I need blood drawn, and I hate needles. And there is a nutritionist there twice a week that patients can see if they want. I never dread going because I know I am in good hands and always have a great experience. I always walk out with answers to my questions and a smile.

Negative experience: This place is a huge headache, you’ll end up having to call them and the pharmacy about fifteen times for one prescription before you finally get it, and when you call them everyone tells you what you want to hear then just doesn’t do what they promised. This goes for the whole damn office too, no one seems to do what they say they are going to do. Out of medication and miserable, thank you Dynamic Family Medicine

Fantastic experience: I’ve been going there for years. Everybody is so nice helpful and it’s a pleasant place to go when you don’t feel good.

Fantastic experience: Absolutely love this office. Dr. Pete and Susan are so caring and always listen to my concerns. Love the receptionist, super friendly !!!

Fantastic experience: I've been seeing Pete smith since I was a baby and I've never had a bad experience. Pete will drop anything to make sure his patients are well taken care of. I've loved this office since I was a baby and now I'm almost 22 living in FL and I still do tele health appointments with Pete simply because I feel so comfy with him. He always asks about my family and school and never fails to be patient with shots even when I was a child. The care that he has for his patients is unlike any other doctor I've seen. The receptionists though. I've called 3 times to get my shot record faxed over and it goes straight to voicemail every time and I've been waiting over a week. Still love Pete though

Fantastic experience: I have been a patient at the Dynamic Family Medicine for years. My primary, Carissa Benedict, is a wonderful physician. But in this review I would like to thank Michelle who works with medical records. She has been incredibly helpful and goes above and beyond assisting the patients. Thank you for your hard work!

Fantastic experience: Edit** my original review below was from over 3 years ago. I just wanted to update the review to say that in the 3 years since I first posted, this office is STILL amazing. Pete Smith goes above and beyond for his patients. Both, Pete's medical assistant Susanne and the front desk staff Bernadette are phenomenal as well. Our family has recieved exceptional care and treatment here and we appreciate this office and the staff more than they probably know. We recommend Dynamic Family Medicine to everyone we know. (Christina alani ariana) **************************************** 2021 I am a new patient. I was really terrified to change PCM's to begin with and COVID made it even more worrisome for me. To be honest, I didn't have great feelings about this transition from the start. There were also some initial issues with paperwork and trying to get my first appointment here that were a bit frustrating- it was addressed and fixed by a very nice person on their staff- but I was a little concerned at first. I really expected to walk in and not have a good experience today. However, first impressions are that Pete Smith and his staff are wonderful. The woman at the front was very friendly. The nurse who took me back was also, very friendly and kind. The woman assisting the PA (I believe she was a student) was kind and comforting and very attentive. And PA Pete Smith was amazing as well. He was very kind, attentive, and made me feel at ease. He listened to what I had to say, didn't rush me and made sure that I was set up for the care I needed. I still have concerns about my health but the care I received today and the overall experience allowed me to take a breath and find a moment of peace after weeks of being on edge and anxious. The fact that the staff made it clear that they will be supportive and focused on my issues truly made me feel like a weight has been lifted. I have had doctors in the past who didn't seem to understand that how we are treated during appointments( our experience with the staff and doctors) adds to the stress we go through when dealing with a serious health concern. This team seems to get it and it is appreciated more than they probably know.

Fantastic experience: This is a great family practice. My daughter and I have the same doctor. There are toys in the waiting room and lollipops for after, so my child always looks forward to her visits. The front desk receptionist is always friendly. My doctor and his MA are so professional but actually listen like people who care. It's helpful to get a text immediately after an appointment to confirm prescriptions compared to other places. I wish all doctors' offices were like this one.

Fantastic experience: I just had my first visit to this practice yesterday. I chose it because it was in-network with my insurance and close to my home. I had a fantastic experience!! The woman at the front desk, Michelle, was a hoot and made me feel so comfortable immediately. I saw Dr. Brown who is very down-to-earth and knowledgeable. His MA, Vicky, is an absolute gem! She's attentive, funny, caring, and takes pride in her job. She's even bilingual Spanish! Before I left, they sent me a text confirming the medications they were sending to my pharmacy. Super impressive! I'm so happy I found this practice and would recommend it to anyone!

Negative experience: Someone will probably respond with a “we’re sorry blah blah” but they are just doing that so other people don’t realize they don’t know what they are doing. Went here twice not going back. They aren’t able to tell you accurate information about your insurance. They said mine was able to be used and then later said it wouldn’t be and I got charged when they said there would be no charge. The exact same thing happened to my girlfriend who was visiting the same day. She was told there would be no copay due to her insurance, next time they said she owed $250. She is a nurse practitioner and said the Dr. didn’t do most things he should have and she wasn’t happy and wouldn’t be going back. The Dr. takes about 1 min to talk and then schedules next appt and leaves; total money grab, they don’t actually try get a good grasp on how you’re doing. If you have actual concerns about your health I would avoid this place. Oh and the Dr. I saw wore jeans which was concerning when every other medical professional I’ve ever seen was not wearing jeans.

Fantastic experience: Pleasant staff, efficient Dr Brown is intelligent, compassionate and pleasant as well Happy to be a new staff Vicki is a rockstar

Fantastic experience: Thank you Pete Smith and staff for treating my daughter with care and compassion. You all are the best!

Fantastic experience: Pete Smith PA and the folks at Dynamic are the best! Pete’s persistence makes me sleep better knowing he’s advocating my health care for me.

Fantastic experience: I've had nothing but great experiences at this clinic. The staff is wonderful, super helpful and the doctor is great to work with, given I have some complex medical issues. My husband goes here too and we are both very happy.

Fantastic experience: Not sure why the bad reviews. I've been going here a couple years seeing Pete and Team, and he has always tried to figure out the issue I'm there for and willing to help as much as he can.

Fantastic experience: I have been blessed to have Pete Smith P.A.C & Susan RN for over twenty years as my caregivers & I feel as though I'm beyond blessed to have them. Pete has been then the absolute best & often when I've had medical issues that others misdiagnosed or simply did not recognize he has always got things identified & under control. Susan is amazing right there always handling every other need & she is so very compassionate helped me through many an emotional barrier when I was coming to an appointment during very tough times in my life. If you are in need of a medical team that truly is patient oriented & will listen to you this team is truly the best.

Fantastic experience: Very friendly and helps out with my kids. Listen to what we need. Very good with kids.

Fantastic experience: I began treatment with Dr Brown almost 7 years ago in Pueblo. When he stopped treating patients at Pueblo's Hanson Clinic a year later, he transferred my file to this facility. I'm in my seventies now and have a bunch of medical problems. Dr Brown has been terrific. He's helped me through 3 hernia surgeries, a painful sciatica bout, high blood pressure, suspicious changes in a facial mole and other problems. I always get the feeling from him that he truly cares about my well being and I appreciate him. The supporting staff has been always helpful to me. His assistant, Vicky is my point of contact. I call her when I have questions and I depend on and value her medical expertise. I must add I am quite neurotic and can be difficult to deal with. Despite that, no one loses patience with me and I am so grateful. I just wish it was easier to get to the office as I'm still in Pueblo and have transportation issues.

Fantastic experience: Absolutely incredible and caring staff!

Fantastic experience: I have had nothing but wonderful experiences here. Michelle is always helpful when I call in. Directing me to the correct person or scheduling an appt for me. My provider Carissa is a very compassionate, attentive and wonderful. She thoroughly handles all concerns. She formulates plans together and talks through everything. I appreciate this because it allows me to advocate and make decisions for my healthcare as well. Her MA Rachel is spectacular too. Extremely helpful and timely with any med request I have. Or just answering questions period. Always greeted with a smile from everyone in the office. 10/10 commend this office if your looking for a compassionate provider who cares and listens.

Negative experience: Do not go here. As others have stated they spend very little time with you. It seems they just want to get money from you but don't actually dont want determine the cause of your illness. Their billing practices need an overhaul. I asked before leaving if I needed to pay any copay for the visit. I was charged for physical that never happen. Only get 1 star because can't give 0 stars

Fantastic experience: Carissa and her MA are amazing. The team is phenomenal - they are busy and hardworking and everyone has to follow policies and procedures, these people do, and are always doing what is right.

Fantastic experience: I have Dr Brown for years. I TRUST him. And that alone says a lot. He may not tell you what you want to hear but he will tell you the truth. He is not a pill pusher like other doctors. I respect him and his staff. They are always happy to see me on my worse days.

Positive experience: I LOVE our doctor we saw here. She is very sweet and attentive. She listened to all of our issues with open ears and tackled them all. I am not, however, fond of admins lack of empathy. I had to call to cancel my appt as my car was not starting and my husband was out in the field as he is military. I have no other family or friends here. I explained this to them ahead of time and they still charged me a $25 no show fee. I understand business is business, but it didn’t help my situation or make me feel very valued. We are currently PCSing, so I don’t have to worry about being seen in that office anymore. But that is enough to make me want to switch physician offices.

Negative experience: I really do love them my doctor! I am not fond of the person I speak to when I have to make an appointment. Everytime I call she seems very short and not very friendly. For it to be the first voice you hear it should be the most pleasent voice, and that isn't the case, which makes me sad.

Negative experience: We found this facility over a year ago and have loved their care, until recently, and unfortunately will be switching offices and doctors entirely. If have a sick child or any medical need that requires an appointment (not booked months in advance), don't bother calling them. As a regular patient, I was told by the receptionist there was "nothing she could do to get us in, but that we can't let strep throat sit, so we should really find a doctor," when trying to make an appointment for my sick son. The closest available appointment was weeks away. If we are unable to get in at our primary care doctor when we are sick, where else are we supposed to go? Isn't that what a doctor's office is for? I'm flabbergasted by the disrespect from the office staff and so saddened to see such a great doctor's office go down the drain.

Negative experience: They don't care about their patients, they just want your money. The 'doctor' completely dismissed my symptoms and my problem, sent me for blood work and then I had to call to schedule another appointment (another $200 in their pocket) to be told everything is fine when clearly it's not. They don't take anything you say seriously if you're fat, even if you're desperately trying to lose weight and have been for years. It can't be that there's something wrong with me, I'm just a fatty who likes to pay $500 to be called a liar. Honestly, they're useless. Edited to add - Your assumption that I would need to pay a nutritionist weekly in order to know how to do something as simple as count calories, proves my point.

Fantastic experience: I love this Doctors office as they have been so great to me. Dr. Brown and PA Carissa have been life savers for me and really strive to provide the best patient care. 10/10

Negative experience: Do not go here. As others have stated they spend very little time with you. It seems they just want to get money from you but don't actually want to determine the cause of your illness. Their billing practices need an overhaul. I asked before leaving if I needed to pay any copay for the visit. The receptionist said "nope you are good" then a month later I get a text stating I owe a $20 copay without receiving any bill in the mail. Don't bother calling their billing department because they are never there and they never return your calls. Also their patient portal will not reflect any amount due.

Negative experience: I recommend Carissa, she was nice and quick and I'd go to her again, but don't go to Pete unless you want to be dismissed and ignored. He blames obvious problems others see clear as day as just being emotional the day of when it's been occuring for weeks, he doesn't take his practice seriously or offer any real help, especially if you're a woman

Fantastic experience: Its I great place to go to very friendly staff and doctors

Fantastic experience: I absolutely love this place! The staff is so friendly and helpful, and they're dependable with responses to my questions. Dr. Brown takes time to listen with empathy, and has never made me feel rushed. Vicky is enthusiastic and helpful every time I come in, and has made the effort to get to know me and remember my medical needs from visit to visit. The office is immaculate. My only complaint is the daytime TV in the waiting room....if I have to watch The View one more time...! LOL

Negative experience: I'm sad because I absolutely love Carissa Benedict, P.A. I however cannot deal with the lack of compassion from Kathy at the front desk. She picked the wrong profession.

Fantastic experience: i have had many interactions with dr carissa benedict in the past 7 months since moving to colorado springs. she is thoughtful, kind, and thorough. she is patient and listens well to me, many times going the extra mile to meet my needs. the nurses and ladies at the desk are also very kind and enjoyable. i will recommend dr carissa every chance i get. to summarize, i am completely BLOWN AWAY by my luck in finding these folks!!!

Fantastic experience: Best doctor visit I had

Fantastic experience: Top notch staff. Been going here since it was Dr. Zimmer. Big thank you to Dr. Pete Smith and staff for taking such great care of me! Much faster then other places, and always helpful! A+++

Fantastic experience: I have been a patient at Dynamic family medicine for 28 years, and I have never had a bad experience, everyone there is like family to my wife and I. Carissa, Pete and Dr. Brown are awesome people, they really care about our well being. The entire staff is awesome as well We will never go to another facility we love them. I highly recommend Dynamic Family Medicine to everyone. If I could give them 20 stars I would.

Fantastic experience: I have been a patient of Dr. Brown for years, as well as my immediate family. He is easily one of the most genuinely concerned doctors I have ever met when it comes to his patients. He doesn't judge, doesn't get impatient, and he is truly focused on his patients well-being and getting them better. He remembers what's going with you and your family, and you feel more like you're speaking with a concerned friend. His office staff is always friendly and professional. They are quick respond with any needs or concerns you might have. They give exceptional treatment here!

Fantastic experience: Dr. Brown and his staff are very kind and understanding of your ailments. I can’t say enough about how kind and understanding he is and his staff!

Fantastic experience: Love the people, doctor, physician assistants, and nurses. They truly do care and work with you. I have been a patient here since 2016. That was a really bad time for me, but the office staff, PA Pete Smith, and his nurse Susan made me feel like I wasn't a problem. It has been great since. Just this last few weeks they have been amazing and supportive. They have truly gone above and beyond for me. I even told Susan, for someone who isn't the kind of person that hugs, I would totally give them a hug. Thanks Pete and Susan! I truly appreciate you!

Negative experience: All I have to say is complete garbage do not come here

Fantastic experience: The staff is so friendly and makes me feel like family! They are quick, professional, and make me feel comfortable asking questions about my healthcare. I am a young woman and I always felt self conscious in doctors offices but the woman PA and the Office Manager made me feel comfortable talking about my health.

Negative experience: Please, DONT GO THERE. Rude staff. They tell you they accept your type of insurance HOWEVER, they bill you the cost of your appointment afterwards. They also claim that they’ve sent you 4-6 notices in the mail regarding your bill, but doesn’t matter how many times you check the mail, stuff is not there...how come? And they also defend themselves by saying “oh, before we sent you to collections (an entity that would take care of the payment and would create interests) we called you and left a voice message” I have been looking all over my voice messages. There’s nothing there. A reputable family medicine center, would AT LEAST make you aware of bills that you will be charged post appointment. They did not. They just take your insurance and tell you that “everything’s set and good to go”. Please avoid this place if you don’t want to have any money misunderstandings, they’re thirsty and they won’t care about making sure everything is clear regarding bills.

Fantastic experience: Dr Pete saw my husband after me calling about concerns about his recovery from a neck fusion. Dr Pete seriously had him at a neurologist and for bloodwork and an mri within 24 hours. He was attentive and caring and office staff was very supportive in follow up as well.

Positive experience: I'm not sure why I received a reply to this review. I posted it more than a year ago...we have worked through this...so I'm just confused....

Negative experience: Staff doesn't do anything. Make it almost IMPOSSIBLE to get a copy of your medical records and never call you back about things. The nurse is a joke, constantly asking if you need a flu shot even though you got one in their office the week before. Shouldn't that be written down? They see you for maybe 5 minutes after waiting for 20 in the lobby. Do yourself a favor and go to another Doctor's practice.

Negative experience: The staff is nice enough, however I did not receive billing statements even after calling to request it from the office, they instead placed the account directly to collections.......... BEWARE if your seen here and they decide not to send you billing statements you will not only pay for your services you will also pay interest.

Fantastic experience: I've been seeing Pete Smith here for a couple of months now and he's been nothing short of amazing. All of the staff here are caring and they listen! I've been suffering from PPD & was swelling something awful (about a month postpartum) and my OB told me it wasn't their problem. I was in a dark place and the swelling in my feet hurt so bad and I didn't think anyone cared until I came here. My son is sick and they all ask about him too when I come in. There seems to be a shortage of doctors that will actually listen and who care, so I feel so fortunate to have found you guys. Thank you for caring and helping me. I don't know where I'd be without you.

Fantastic experience: Dr. Carissa Benedict always answers all my questions and makes me feel comfortable enough to ask! Front desk staff is fast and efficient. I love coming here when I used to dread going to any doctors office!

Negative experience: Dr Jeremy Brown is very knowledgeable and honestly a great doctor. There have been staff changes to the office. It's a very noticeable difference. The front desk receptionist was rude and always seemed as if she didn't want to be bothered. The new lady is nice and polite and warm. The lady next to her is knowledgeable and willing to help. I originally gave this office an exceptionally honest review detailing the nonsense. It's changed in there and I wanted my review to change as well.

Negative experience: Unfriendly staff, and like other patients’ complaints the front desk personnel have no manners, they present a rude attitude, no sincere friendly greetings, no eye contact. Also, you have to evaluate your billing process, I see several complaints related to this. After my visit I paid my portion not covered by the insurance, then I get over the mail a breakdown of the full bill with a $20 fee (the same amount I paid) which I think is covered since I paid on the spot. Then is sent to collection. If I offered to pay right there any portion not covered by the health insurance, why do you let this things happened? BTW, my wife went to see Dr. Brown for leg pain, and was told that they needed to conduct a sleep study? I am not coming back to this place.

Fantastic experience: I would definitely recommend Dr.. Brown and his staff. The staff is very professional, knowledegable and truly care about your well being.

Fantastic experience: Dr Brown and is MA Sara are the best I could ever ask for. So helpful, very caring, and show compassion. Thank you for all you do.

Fantastic experience: Dr Jeremy Brown and Nurse Sarah are amazing people. This facility is right on top notch. They care about your mind body and soul. They listen without judgements. They are always there with open arms to help you. A must go place for a Dr. Office. Thank you guys so much for all you do for me and my family.

Negative experience: After Jeremy told me that he could do a nerve block of the pudendal nerve he did one it did not work I was never told I was going to be charged more and now I just got served court papers for $142 bill. Never once were we told that we were going to have to pay more for the procedure I was just told that he could do it.why didn't they tell me at the time of service I was going to have to pay more it's not fair to me nor my husband. Really to send the sheriff's department to my door for this and you guys didn't even tell me that I was going to be charged extra for it is really wrong. Not to mention embarrassing in front of my neighbors.it is now 8:31 in the morning and I have been calling them since 8:15 when they said they open and their voicemail still says they're closed

Fantastic experience: Stopped by with a referral problem. Chandra was amazing, she coordinated between TRICARE and UC Health to fix the problem for me, not an easy task (give her a raise). I’ve always been impressed with the staff and their concern for patient care!

Negative experience: All of the nurses and receptionists were very nice. My only issue has been consistently with Pete Smith. He was the first person I went to to find out what was wrong with me. I went into his office two times. The first time I was completely dismissed by him as depressed, thrown drugs and sent out the door in under ten minutes. The second time I was too sick to even communicate so my mother came with me to help. Again he completely dismissed us both and sent me home without more than two questions. I have been found to have fibromyalgia and missed out on months of my life because Pete Smith didn’t care enough to treat me like a person. I recommend seeing anyone else but him if you actually want answers or help.

Fantastic experience: I have had some very bad experiences at doctors offices before so I was nervous when I took my toddler and myself here for our physicals. The office staff was very friendly, and I actually didn't have to wait any time past my appointment which is wonderful with a toddler! The medical assistant was so nice, professional and personable. Then Carissa (PA) came in very timely. We didn't have to wait at all. She was GREAT. So sweet to my daughter and took the time to talk to me about things while being very respectful and kind. She was very informative about some preventative type care I may need and took time to explain. I am very happy to have finally found a doctors office I'll actually go back to! -Amanda

Fantastic experience: This was my first time seeing a civilian provider and I was blown away with PA Pete Smith. He really listened to my concerns and saw me the next day! The staff was extremely friendly. I recommend this office to anybody who is looking for a caring provider who enjoys helping people!

Negative experience: I’ve been coming to this office for several months. I’ve have had scheduling issues and today was no different. So they had to take me in at the end of their day and their MA “Vikki” was apparently put off by this on a Friday. She was rude, slammed the door every time she came in and out of the room and when she found out she needed to do an EKG, she literally said, Are you F*****g kidding me? Loud enough that I heard her. And when I confronted her, she wouldn’t answer me or apologize but got an attitude and said, “Where are you trying to go with this?” And on top of that I was told by the NP Carissa several times that Dr. Brown broke the rules while treating me and it wasn’t fair. Like I know the inner workings of their office rules and politics. I left that office in tears today and walked out, but you can count on me filing a formal complaint and letting everyone know NOT to go to that office. Nobody should be treated that way. Especially when they have a health issue. Get out of the profession if your patience are a burden to you. And keep your office rules and programs between you. That’s not your patient’s problem.

Negative experience: After returning the myriad pages of medical forms I was given upon my arrival, I was told they needed my S.S.#. I informed them;" I'm not giving you that.The only people who need my S.S.# is the social security administration." I was told by Kim, "No, there's a new law from the government requiring all patients to give their S.S.#'s to doctors' offices to help them track prescription drugs." I responded, "There's no such law, and I'm not giving you my social security number." Kim replied, "Then you can't be treated here." So I left. I phoned the S.S.A. They know of no such law, and told me it was my responsibility to protect my S.S.#. I then phoned an attorney who handles S.S. cases. I was told there is no such law, and I should refuse to give out my S.S.# to anyone.

Positive experience: I needed to get seen relatively quickly and they were able to fit me in within 3 days. I thought that was great as it was my 1st visit. The staff was very friendly and efficient. Should I have medical concerns in the future, I will definately give Dynamic a call.

Fantastic experience: We were so very happy to meet Dr. Brown and finally find a doctor interested in what the patient's treatment goals are! It is so common to have doctors TELL you what your health goals are or should be instead of ask you. It can be very discouraging to a patient if they don't share those goals or fall short of achieving them. No doctor patient relationship can grow from that. It was a huge relief and a pleasant surprise to actually feel supported by a doctor, instead of bullied, or worse, shamed. That shamed feeling keeps far too many people from seeking medical care. If you are avoiding the doctor because you feel unheard, unsupported, or shamed by other doctors, please consider seeing Dr. Brown. Dr. Brown was all around pleasant and sincere. While he did provided appropriate matter-of-fact information about food, exercise, and medication, he was not patronizing. We actually look forward to building an excellent doctor-patient relationship with Dr. Brown at Dynamic Family Medicine.

Fantastic experience: Dr Brown and his staff are excellent! Anytime we need an Appointment they always make it happen. I would recommend dynamic family practice to anyone!

Fantastic experience: The doctor Pete Smith we have here is the best doctor we’ve ever had. Cody called him this morning & told him I have mastitis & they rushed me in that second. Also when Everly had jaundice we were having a hard time finding the lights for a decent price so he went & bought lights for patients to use when that happens! We’ve never had a dr care that much. The office staff is always friendly & helpful & remember your face.

Fantastic experience: Always helpful.

Fantastic experience: AMAZING...... BEST EVER!!

Fantastic experience: I've been going to this place for as long as I can remember. And every time its been a fine experience. Obviously for whatever reason I was there it wasn't enjoyable. But as for the staff and experience in general, no complaints here. Will continue going to them for as long as possible.

Fantastic experience: I have been a patient at this clinic for over 20 years. They have been there for me in really rough times, Broken back, Neurological issues, and in the good times as well. They always get me in when I am sick and for routien checks. I love the care I have recieved from them and would recommend them to anyone.

Negative experience: Tried to get in to see Dr. Zimmer, but was told he doesn't take new patients over age 60. REALLY? The reason given was that he doesn't have a contact with Medicare. I'm currently on Tricare. I won't need Medicare for another 5 years. Plus he is listed on Tricare as an approved provider. VERY disappointing. I'm putting the word out. No use going to him if he's going to kick you to the curb at age 60.

Fantastic experience: Never have had a problem getting in or setting up an appointment. When I need to get my medications or need to change them Dr makes sure that I get what will be safe for me, "it's not a get what I what doctor office." The staff Always Makes sure that I get a physical at the same time every year, and blood work needs are always taken care of. The staff and Dr. always do their share of making sure I'm healthy and I do mine.

Fantastic experience: The front to the back of the House those people work Hard period! Thank you all.

Fantastic experience: Staff is extremely professional, friendly, and genuinely cares about their patients. Loved how every problem I had was addressed thoroughly and promptly! Great with kiddos too!

Negative experience: PLEASE READ!!!!! The worst health care provider the staff is terrible they have lost my records from previous physician they have lied to me,This office is all about money!!!! I carry insurance and make monthly payment on my account...50 dollar but was told it wasnt good enough they wanted 100 to sum it up they would not refill my med that i take daily for thyroid and an antidepressant...when taking these meds it is dangerous to stop, they DONT CARE!!!!!! you will regret choosing them as your health care provider