Moose Pharmacy of Mount Pleasant

Fantastic experience: Friendly and know my name when I walk in

Fantastic experience: You guys are the best, please help me out this morning and send me the biggest bottle of generic benadryl you have ASAP Thanks, Billie Rogers 4/22/59

Fantastic experience: Great local pharmacy. The staff is wonderful.

Fantastic experience: These people are so kind and understanding And go out of their way to help. We recently needed cough, cold, and flu items, along with Band-Aids, and analgesics for Ukrainian refugees in a project my nonprofit organization, Living Water Global Initiative, is doing in Charlotte with a plant church there That serves the needs of some of the 10,000 Ukrainian refugees in Charlotte alone. There are over 500,000 in the United States seeking asylum from a country that has been at war for years now under the oppression of Russia. Because of the help of the pharmacist, Whit, along with his associate, Cathy, we were able to make our small amount of money go a long way. Whit helped me decide what the families needed most because he knew our budget was very limited. Moose Pharmacy also handles our personal medications and always goes out of their way in that regard also to meet our personal needs regularly, too. These small, personal pharmacies are few and far between and need all the support they can get. I just wanted to leave a review so that other people would know what great people were at Moose Pharmacy and how much they care about helping the community, as well as their customers. Kim Smith, President Living Water Global Initiative

Fantastic experience: Hometown feel in this store. Very helpful staff and pharmacist. Moose's way better than CVS or Walgreens

Fantastic experience: We enjoy your team coming out yearly to help us Vaccinate our employees. Thanks for always being a joy to work with! See you guys next fall!

Fantastic experience: Always met with a smile from wonderful people!!

Fantastic experience: I’m so grateful for the help I received after stopping in after running out of insulin in my pump and my backup insulin pen was stuck—especially being 4 hours away from home. Thank you so much!!

Fantastic experience: Called ahead and they had my order ready and waiting. Very friendly and efficient customer service!

Fantastic experience: Most people working there are very nice and helpful. I have been with them for along time now and I enjoy talking with them cause they care and are very understanding and knowledgeable and helpful. God Bless them all. Thank you all for your kindness.

Fantastic experience: I’ve been coming to this pharmacy for years! Every time I pick up my prescriptions everyone is so friendly and helpful! Mrs.Robin has the best customer service ever!

Fantastic experience: Everyone there is truly a gem!

Fantastic experience: They do such a great job!

Fantastic experience: Awesome customer service, awesome people! I’ve been coming to moose since I was a kid, and Mrs Robin is the best! Always has a smile on her face! We love Moose Pharmacy MP

Fantastic experience: Robin is top notch when it comes to customer service

Fantastic experience: Our family has been using Moose Pharmacy for several decades! The Pharmacist, staff (Robin) and all other employees have always been professional, caring and friendly.

Negative experience: I've been going here for about a year now and I have issues with them every time I go. The staff is rude to me.

Negative experience: Although it’s always nice to utilize a local business when possible, it’s my experience that this pharmacy uses this “home field advantage” to provide much less than average service. When it comes to service at a pharmacy, sub-par service can be extremely dangerous. I have had an experience in which a pharmacist not only gave me an incorrect medication, but when confronted about the issue was dismissive and less-than-honest about steps they had taken to attempt to get the medication correct. They said they called my doctor to seek clarification, but neither they nor my doctor could locate any records proving this contact. Additionally, the pharmacist told me they “left a note to speak to me” before I was dispensed the medication, but I had not left from the time I asked for the medication to be filled to when I picked it up. This was two instances in which I was shown a complete and total lack of respect with weak excuses that were easily disproven. This medicine cost a copay of $220 and a total of over $850. It was obvious that the most important thing to moose was not losing this money, and nothing else. I was told that I should keep the medication in the wrong dose because it might be useful in the future. What was not communicated was any small amount of concern that I could have overdosed on the medication or any concern that I had no usable medication. There was no concern that I had spent $220 on something I couldn’t use nor any concern that I would have to spend over $$850 to replace it in the correct dose since insurance wouldn’t pay again in the same month. They just couldn’t care less as long as they had their money. Additionally, it took four days for anyone to contact me back. I tried the form on their website, and that was totally useless, I called three days later and finally got a call back on the next day. I believe that this Pharmacy takes advantage of feeling “small town” but does not respect the people that they serve, and with the current dismissive and condescending pharmacist on staff, they never will. By the time I was called by the Pharmacy, I had already visited my doctor, consulted with them, found that they had no record of any contact with Moose and I arranged for a different pharmacy to handle all of my entire family’s needs. If you insist using Moose Pharmacy despite knowing these shortcomings I recommend you check your medication thoroughly before leaving the premises as you might be stuck with them and it’s possible they will not help you further. Edit: As far as the response from the owner goes below: it’s great that they are “glad” but as far as I am concerned this has been a huge waste of time and money. A quarter of my very expensive medication is wasted because of the screw-up, and now I have to make adjustments to my health care systemv with new vendors and new prescriptions. Literally the only people not bothered by any of this is Moose Pharmacy who are “glad we got the chance to talk”. Well good for you. Thanks for creating a dangerous situation and being “glad” to learn about it. Also now find attached the results of the North Carolina Board of Pharmacy in which they found the pharmacist at fault (I don’t know why his license is associated at wal mart, he did this at Moose).

Fantastic experience: I have been going to moose drugs every since I was a small girl the moose family and staff very kind people I remember at one time they had store credit back in the day thank you moose drug for serving me for over 50 something years

Positive experience: We needed a glass thermometer!! No one had one BUT Moose Drugs

Positive experience: Great customer service but closed on Sundays and since they are closed for the holiday Monday I can not get my medicine when I'm supposed to, insurance won't cover it until Monday and have to go unmedicated Monday due to this

Fantastic experience: Moose Pharmacy is the best. The whole staff is wonderful and listens if you have a concern or a question. I love the Moose Packs, my medicines are sorted in Packs with the date, day and time I am supposed to take them . No more messing with bottles and wondering if I took my medicine. A special shout out to Robin. She always has a smile and is happy. Thank you for making me feel like a friend and not just a number.

Fantastic experience: They are great. Love doing my business there. They are friendly and it's like your family.

Fantastic experience: Hi everyone, Janice Johnson here. I wanted to rave about Moose Pharmacy, they are the BEST EVER!!!!!! They are ALWAYS extrememly helpful, no matter how busy they are, they make and take the time to answer quesstions, etc....they are always ready to deliver, even at the last minute if I can't get to them. They are ALWAYS kind, considerate, and helpful in any situation. I love all of them. THANK YOU to each and every one of them.

Fantastic experience: The folks at the Mount Pleasant's Moose Pharmacy, are fantastic!! Awesome customer courtesy and so professional. Glad we switched from another pharmacy to here. Best decision ever!!!

Fantastic experience: Great service, nice people, the ice cream counter is back . The best forget these chain pharmacies go to the best personal caring service

Fantastic experience: I love love love Sherry and all the ladies up front! So kind & helpful! Whit, Amy, Tory and all the pharmacists are so good. I recommend Moose to allll my people… switched from CVS and haven’t regretted it once! I drive an extra 10 minutes out of my way for this place!

Fantastic experience: Transferred our prescriptions from a large chain to Moose pharmacy and we couldn’t be any happier. The staff at Moose are professional, helpful, courteous, and care about their customers. Highly recommend them.

Fantastic experience: Moose Pharmacy of Mount Pleasant has THE best customer service. Every person is friendly, helpful and knowledgeable.

Fantastic experience: I have used Moose on several occasions for Covid testing and have recieved great service each time. Everyone on the phone or in person has been friendly and professional. If my insurance would allow me to use you I would.

Fantastic experience: I needed to get my covid19 booster and a flu vaccine, I booked my appointment with Moose Pharmacy and the process was smoothly handled. Friendly staff and prompt service

Fantastic experience: Great pharmacy and Pharmacy staff. They all listen to your needs.

Fantastic experience: Once a month I drive from Concord to Mount Pleasant for my prescription needs. I’ve tried almost every pharmacy locally but none measured up to Moose Pharmacy in Mount Pleasant. Their employees are always so professional and friendly. They go that extra step to make sure their customers are taken care of. If there is an issue with any of my medications they take the time to talk to me and keep me informed of what’s happening. I’m 60 years old and I grew up in a generation where people actually talked and visited with one another. All you see now are peoples noses in their phones. Thank you Moose Pharmacy for keeping that “down home” atmosphere. You are by far, the best pharmacy around! Your employees are great but Sherry is awesome! I look forward to seeing her every month. Keep up the good work cause y’all are the BEST!

Fantastic experience: Moose pharmacy has served our family for 60+ years and our families longer still. I trust them completely with medications and advice concerning chronic illnesses such as diabetes and arthritis. Thank you for past and future services we are so fortunate to have you serve our community.

Fantastic experience: I have been going to moose pharmacy for awhile to pick up my meds and I have to say that they are the friendliest people I have ever encountered. They are eager to help in any way they can and it is so refreshing to get that kind of service. I highly recommend

Fantastic experience: Love our local pharmacy! I always get fast and personal care. Robin is so sweet and kind to everyone who comes in. Check them out!

Fantastic experience: The staff is always helpful. Everytime I call to talk to a pharmacist Colette is the best. They do the most they can for you! They have definitely grown on me!

Fantastic experience: Super friendly and helpful! They have earned by business from here on out.

Fantastic experience: I love our Moose Pharmacy in Mount Pleasant! They are knowledgeable, helpful, and caring. Better by far than any of the big chain pharmacies and an awesome selection of naturopathic remedies as well!

Fantastic experience: Robin was awesome! I love this place.It’s been great since I started coming 11 years ago. I moved away 35 minutes last year and still travel here for a pharmacy.

Fantastic experience: Everyone that works at moose pharmacy are Awesome people Mrs Robin is a amazing lady that truly caring ❤️

Fantastic experience: Everyone here is helpful and friendly. One will never get this kind of personal attention at a CVS or Walgreens. I recently had a free Rx consultation with the pharmacist, like what you might expect from a doctor! They took time to explain possible side effects and possible interactions, not only with Rx medications but with OTCs and supplements.

Fantastic experience: I enjoy going to Moose Pharmacy of MP. Everyone is so wonderful. My favorite people are Robin and Sherry. They help with anything I need.

Fantastic experience: This is the cheapest place I have found for my prescriptions and Sherry and Robin at the counter are both AWESOME!! They each should get a 10 ⭐⭐⭐⭐⭐

Fantastic experience: I love this Pharmacy. Every time I go in I am greeted cheerfully and waited on promptly. They go out of their way to make sure you get your meds on time and are so good with reminders.

Fantastic experience: Outstanding service and staff.

Fantastic experience: Robin and Sherry are always polite and eager to help anyway they can. They give great customer service. We’ve done business with Moose for over 40 years. We appreciate everyone there.

Fantastic experience: We enjoy doing business with people that really care about you! Robin and Sherry give us GREAT service with a big smile! I really appreciated that Whit Moose helped us with our Medicare plans! I recommend them HIGHLY!!!

Fantastic experience: Moose Pharmacy has been a hometown hero for longer than I can remember! The ladies and gents behind the counter literally remember me when I was a toddler, Ms. Sherry is always the friendly face that reminds me how great the small town of Mt. Pleasant is!! Excellent staff, quick service and tons of odds and ends to entertain in the event there’s a wait, which is rare. My entire family has always trusted Moose for over 60 years and will continue for life!!

Fantastic experience: I spent years getting prescriptions from a national chain pharmacy and finally decided it was time for a change. I’m so glad I did! The staff at Moose are so friendly and helpful - great personalized service from folks who really care about their customers!

Fantastic experience: A wonderful place filled with wonderful people. They're all very kind and helpful, knowing where even the more... unmentionable products are. Don't be afraid to ask if you need anything, and say hi to young Jacob if you see him.

Fantastic experience: Robin and Sherri are both so helpful for medication pick up!

Fantastic experience: Very friendly family oriented!

Fantastic experience: Moose Pharmacy is #1. Friendly, professional and willing to go that extra mile to help in any way!

Fantastic experience: Always easy and reliable. Walk in and most of the time they're already finished with your prescription. No problems at all and Always Friendly.

Negative experience: They used to be the best pharmacy around .I dont know what happened i was a die hard customer for years and years I had to go. every month there was issues with my medication I wish things could go back to normal I would go back if it was the employees are good people I think they got to busy to fast and might be over worked I think they are trying they are just not together like they once was i sure do miss them I am not sure if hiring more people will even help they are growing and thats hard on any company yes I have seen some employees get mean there but ya know maybe they don't understand why people are upset miscommunication i think is the big issue they do seem to care deep down im hurt but I do want to go back when things change maybe we can encourage them and see them take pride as they once did its hard when changes are made

Fantastic experience: Great service and great people! Highly recommend over any large chain pharmacy.

Fantastic experience: Enjoyed my visit. Thank you for my second shot. I hope you guys have a wonderful blessed summer! Also I would recommend going to this pharmacy to anyone in the area.

Fantastic experience: Very Great service and the staff are very caring ! I recommend Moose Pharmacy . They go above and beyond .

Fantastic experience: Nothing but love from my moose family. They care about YOU like no other.

Fantastic experience: Joe and his staff are the best in the business. They truly do care about people and making sure that your needs are met. Joe is patient in listening and thoughtful in explaining medications and what to expect. If all pharmacies were like Moose Pharmacy we would all be better off.

Negative experience: Pharmacist Matthew was very rude. I asked for verification of meds over the phone and he huffed and puffed like it was a problem.

Fantastic experience: great on delivering meds

Positive experience: Most of the staff are very knowledgeable and helpful.

Positive experience: It is so nice to have a hometown pharmacy that does all they can to help you with your medication needs.

Fantastic experience: The pharmacists and employees are all very polite and helpful. They go above and beyond to ensure the health of their customers and are always willing to stop to answer any questions about the medicines. They also deliver to your home which is very beneficial to elderly or sick patients

Fantastic experience: Great atmosphere here! People learn you so quickly for this is a recent change for us.

Fantastic experience: Great hometown place!

Fantastic experience: We're new to mt pleasant, and we do know that we have travel into concord/Harrisburg for most items/stores. So when my daughter showed symptoms of a cold, I thought I'd have to travel all the way to target for a certain brand of medicine we prefer. (hylands cold n cough for children) which is a homeopathic medicine without the dyes, artificial colors, and flavors. I decided to stop at moose pharmacy first (5 minutes verse 25 minute drive to target) & they had this exact brand! I was so relieved and thankful I didn't have to waste an hour and a half just for a certain type of medicine ! So happy you guys carry this and we will be back :)

Fantastic experience: GREAT PLACE, the staff is knowledgeable and friendly.

Fantastic experience: Love this place

Fantastic experience: Best pharmacy in the world to me. Very kind and friendly. They go way out and beyond to help their customers .

Fantastic experience: Amazing people always try to help with your prescriptios