Jester Family Chiropractic
Information about Jester Family Chiropractic
19382, West Chester
Opening hours
- sunday: (closed)
- monday: 8:30-19h
- tuesday: 8:30-19h
- wednesday: 8:30-18h
- thursday: 8:30-19h
- friday: 8:30-13h
- saturday: (closed)
Full service Wellness Center of Chiropractic, Massage Therapy, Yoga & Functional Medicine. Conveniently located in Downtown West Chester, PA, Jester Family Chiropractic was established in 2004 by Drs. Deron and Jennifer Jester.
Our office is warm and friendly, and you are always treated like one of the family. It has been our mission to serve our community and help people achieve their optimal health and function through quality chiropractic care. Our family wellness health center is focused on locating the cause of health problems, not just “treating” the symptoms. The doctors’ approach to health is to release the innate healing potential of the body so all systems function at 100%.
Our comment from Nutrifinder.net about Jester Family Chiropractic:
At Jester Family Chiropractic, patients have reported significant relief and improvements in their overall health. With a dedicated and friendly staff, they create a welcoming atmosphere that makes each visit enjoyable. Many clients express appreciation for the thorough evaluations and personalized care provided by Dr. Jester and his team. Patients have noted that:
- The adjustments have led to immediate relief from pain and improved mobility.
- The staff is professional, attentive, and truly cares about their patients' wellness.
- Appointments are easy to schedule, accommodating various schedules with timely service.
- The clinic's approach combines traditional chiropractic care with innovative wellness solutions, appealing especially to patients seeking a holistic approach.
- Dr. Jester has been praised for his knowledge, patience, and ability to make patients feel at ease.
However, there have been mentions of billing concerns where some patients felt communication regarding payments could be improved. Overall, the positive feedback emphasizes the effectiveness of treatments, with many recommending Jester Family Chiropractic to friends and family. Patients appreciate the genuine care received and the positive impact on their lives, making this clinic a trusted choice for chiropractic needs.
Jester Family Chiropractic: Reviews
Fantastic experience: I feel so much better since I have started getting my adjustments! I have not have the sharp pains in my neck or jaw since I started with my routine visits! The staff is welcoming and they do a great job of keeping to appointment times!
Fantastic experience: Great service, good price, Dr. Jester really cares about his patients. Update: as always, had a great experience with Dr. J!
Thank you Steve -
Fantastic experience: I had no hope before I came to this office...I didn't know what to expect when I came but it was my only option. Dr Jester was professional, personable, informative and knowledgeable. I felt cared for and I haven't felt that in my search for help. I sat in the waiting area reading the reviews and I was happy to see the wonderful things others said about this office. Now I have experienced it and I must say the reviews are spot on. I recommend highly.
Nicole, thank you so much for your kind words. It is our purpose and mission to make you and every patient feel cared for and valued. We look forward to working with you to help you achieve your health and wellness goals.
Fantastic experience: Great doctor, who takes care of me and listens to all of my issues for many years
Fantastic experience: Kim does a great job...!!!
Fantastic experience: Everyone is professional and very friendly. If you want to get help, this is the place to be.
Fantastic experience: Best Chiropractors!
Thank you very much for your review. We are honored to be part of your healthcare team.
Fantastic experience: chiropractors here are all exceptional, professional and skilled. I love the staff, and always feel welcome and cared for.
Fantastic experience: After reading a less than stellar review from E. S., i immediately scheduled my initial consultation. It was obvious she wasn't capable of handling her own insurance. The office CLEARLY explained the charges after fully researching my insurance coverage. The charges are more than fair for the service i received at that first visit. My condition was explained in easy to understand terms, with no sugar-coating the abuse i have been subjecting my spine and my health to. My treatment plan was clearly outlined. Dr Parsons has been so honest and knowledgeable and i feel completely at ease with the challenges I'm going to face. Once you understand that it took years to get to this point, it's not going to be a once and done fix. Make the investment in your health, and choose Jester Chiropractic to lead the way! Nicest office staff also! Appointments a breeze, availability works around YOUR schedule. Don't delay, call them today!
Thank you for you kind and honest review. Our patients are always our number one priority and making sure they feel informed, comfortable with our process, and get the best service and care possible is our goal. We’re just an office full of great humans trying to help other great humans. Thank you so much for being an awesome human, Shani. We look forward to partnering with you to reach your best health so you can live life to the fullest.
Fantastic experience: Dr. Jen spent more than an hour with me, taking things slowly and carefully bc I'm a senior. I felt amazing after her adjustment.
Thank you for your kind and honest review, Pat! Making sure our patients feel comfortable, feel heard and understood, and ultimately feel better is our priority. We look forward to being part of your health and wellness team.
Fantastic experience: I was a Chiropractor skeptic. Then my son and daughter in law went to Jester and it helped them. Then i started experiencing nerve pain. My son contacted Jester and they got me in same day. (I am on hold at the Ortho until 10/18/23 with no help in the meantime). Dr. Jester’s (introduces himself by his first name, how down to earth and what a good guy) staff is exceptionally friendly, knowledgeable and helpful. Dr Jester is really smart and takes his time to tell you how he is going to help you. And guess what? He did. I can already feel results and healing. On my next visit he provided a full understanding of my body, spine, posture (learned i’m pretty out of alignment) and established a continued healing program but also a great wellness improvement program. A natural, body self healing program which I am excited to start. Two visits and I can already feel less pain and more energy. Thanks doc, staff and son!
Ray! We are so glad to hear that your care with us has been so positive and helpful. This is what makes our jobs so fulfilling, to know that we are positively impacting people’s lives for the better.
Fantastic experience: Dr. Jester was very thorough with our first meeting. He was able to manipulate my back and unlock my neck. Our previous chiropractor retired and I have missed having a chiropractor who actually knew what to do. Dr. Jester did a wonderful job.!
Fantastic experience: Jester Chiropractic is the BEST! I would never go anywhere else!
Thank you for your faith in us and your wonderful review. It means the world to us that you trust us to help you reach your health and wellness goals.
Fantastic experience: Great adjustment by Greg. Got neck and back loosened up.
Fantastic experience: Excellent spinal & neck adjustment -- What a delightful difference!
Fantastic experience: I felt better IMMEDIATELY after my first adjustment in 2 years. Super!
Fantastic experience: I had a great initial visit at Jester Chiropratic. Scheduling that appointment had been easy and I got in the next day. Confirmations were done by texting. When I arrived for the appointment, the staff were friendly and efficient. Dr Jester spent considerable time getting acquainted and exploring my specific problem as well as my overall wellbeing. He took multiple X-Rays and, based on what he saw, provided effective treatment. He made a followup appointment 2 days later to discuss his findings and continue treatment.
Thank you Joe! We are happy you are pleased with how we do things in our practice. We look forward to serving you with your healthcare needs. Thank you for choosing us!
Fantastic experience: I visited as a walk-in patient and was given an appointment the same day. Everything was explained to me and it was definitely not as bad as it sounds! It's good to know what you have to do to get yourself feeling better! Awesome group!
Thank you for the feedback Kaye and we are glad we exceeded your expectations!
Fantastic experience: Was thorough in the assessment of my issue and very personal and friendly. Highly recommend
Thank you Paul. We hope we continue to meet and exceed your expectations for care and service.
Fantastic experience: Dr. Jester was way more thorough in his evaluation than any other chiropractor I've ever dealt with. I learned some things that had never occurred to me before. And his adjustment felt great!
Fantastic experience: Greeted professionally by all staff members even though I had not been there for quite a while. Excellent treatment! Additional services (new to me) were explained and my questions answered
Fantastic experience: Dr. Jester listened to my needs. My chiropractic adjustment was gentle. The adjustment improved my mobility. I have Cerebral Palsy.
Fantastic experience: It was very relaxing, just what I needed.
Fantastic experience: I am very excited about meeting Dr. Jen for the first time to talk about Functional Medicine. Dr. Jen shared her suggestions after looking over my medical history and gave me great ideas about how just a few changes would positively affect my health and the way I live my life. What a great experience!
Fantastic experience: Massage was well done.
Fantastic experience: My teenage daughter had surgery a few months ago and was still feeling the effects of this, plus getting back into sports. Jester Family Chiropractic made her feel sooo much better when she walked out than walking in. I myself can't wait to start the treatment for tmj!
So happy to hear this Kim!! Thanks for sharing.
Fantastic experience: I really enjoyed my first appointment and had improvement to my symptoms.
Fantastic experience: I had a wonderful experience. At my initial consultation, Dr. Jester thoroughly explained their testing, which we did on my first visit. He & his staff were understanding, caring & very nice. DEFINITELY recommend them.
Fantastic experience: Always a good experience at Jested.
Fantastic experience: This was my first visit and it was great! Much more in depth upfront to understand the issues and what is going on. Would definitely recommend.
Fantastic experience: Wonderful chiropractors. Knowledgeable in wellness and very good at their treatment. I have herniated discs and moved here from Bucks county where I had very good treatment. I’ve been seeing Dr. Jester for about 12 years now & he picked up right where I left off! I take my 4 kids to be adjusted due to sports injuries. They all report positive results. Highly recommend.
Fantastic experience: Very thorough analysis and thoughtful time with patient( me) Office is very nice and close to home !
Fantastic experience: Wonderful Wonderful Wonderful My body is so healthy due to my regular adjustments
Fantastic experience: Fantastic staff! Very helpful and understanding of issues.
Fantastic experience: Dr Jester was concerned about my issue the corrections he made enabled movement back again and no more pain
Fantastic experience: I want to give a shout out to Jester Family Chiropractic, on multiple occasions I’ve called and they’ve fit me in same day, or sent family members with real issues and they fit them in. Tuesday I called after being in serious pain for two days and they, once again, told me to come right in. Dr. Jester helped relieve some pain right away and found and opening for me in their massage schedule. I’m still walking a little crooked lol but progress takes time. I appreciate all the staff at Jester that make it a true pleasure to be their patient. A sincere Thank you!!
Fantastic experience: I will return to Carolyn. She is fabulous! i feel like I have a new body. This is just wonderful because I am a runner and need to stay healthy and limber.
Fantastic experience: I was going to Jester for some time several months ago and felt great! I, like many of us, got busy and decided to put further visits on hold. Until recently when some (old) issues started popping up, so I went back for a visit and looking forward to the same results as before. I always feel welcome and am greeted with a hello and a smile. Thank you and keep up the great work! Rob C.
Thank you Robert- We are always here when you need us as your health and wellness team!
Fantastic experience: I've seen A LOT of Chiropractors since a car accident in my 20s (currently in my 50s). I'm very fussy about who I'll allow to adjust me. Every one of the Doctors in this practice are top notch. I normally see Dr. Greg, but I've been adjusted by each one of the Doctors here and they are all fantastic. Strong but gentle, truly knowledgeable and compassionate - I feel relieved of stress and tension after each adjustment.
Fantastic experience: Incredibly thorough and patient. I very much appreciated the holistic approach.
Fantastic experience: My first time going to the chiropractor! Great experience and very informative!
Fantastic experience: What a lovely place. I have been going to Jester Family Chiropractics for a couple of months now and feel like a new individual. I sleep better and move around a lot easier. This business makes it their business to get you feeling your very best. Everyone there is professional and caring. I highly recommend them.
Rita, thank you for your kind review. We hope to continue to have the honor of helping you optimize your health and wellness. We are so glad that you are feeling and functioning better.
Positive experience: Jester Chiro really did help me for the 9 or so months I went there. The reason for the 3 stars is the subtle overcharging of my HSA card that entire time. During one of my first visits I was by Dr. Jester that my copay was $60 which I found to be oddly round number when run through insurance, especially when other offices always charged me in the mid to upper $50 range. After many months, I finally starting paying attentions to the EOBs I was receiving and my suspicions were right, I was being charged an extra $2.70 per visit from my HSA acct. An HSA is triple taxed deferred, the most valuable type of saving acct you can have, so every penny in there counts. I eventually addressed this at a later visit and had them adjust it to the proper amount, but no offer to credit me for the money that was essentially stolen from my HSA acct or even a simple apology. It felt more like, oh, we're caught, just change it. The treatment did help, although you will be encouraged to go more then you need and often try to be sold products you don't need. My recommendation, if it's your only choice, they will help you out, just be cautious of their billing practices
Dear Richard, we are happy to hear that you have enjoyed your care at our office, but we are so very sorry about any confusion in the billing on your account. Dr. Deron tried to reach out to you after we saw this review to go over everything with you. While, we strive to be the best we can, sometimes we aren’t perfect. We did notice that your insurance was coming back with a different allowed amount, and we tried to correct that with you as we discovered it. There was, however, a small balance on your account that we were factoring into what you were charged. If there was any confusion, then we take full responsibility for not communicating that better and we apologize. We take our patients’ feedback very seriously, and if we failed to appropriately communicate any account balances or billing we will use your feedback to train our team to do better. We would love to continue to earn your trust in us and our team. Please feel free to reach out so we can review your account for accuracy.
Fantastic experience: I came to Jester Family because I was experiencing excruciating lower back pain during my 2nd pregnancy and needed help. I am so thankful that I found them! The pain I was having was so unbearable I found myself struggling to perform daily tasks, or even lay down comfortably. I started coming 2x a week, and after a couple weeks found myself feeling 150% better. Now after a little over 3 months, I just finished my last appointment with them before having my 2nd child, and I can honestly say that their help and expertise gave me the ability to thoroughly enjoy the remaining months of my pregnancy. I'd recommend to any and all experiencing back pain, but more importantly to pregnant moms because it really makes a tremendous difference. Thank you Jester Family!
Positive experience: I finally feel fit and relaxed!
Negative experience: My 24 year old daughter recently went in with severe back pain. She had been a patient back in 2020 with good results then. However, when she went a couple weeks ago she was told by Dr. Jester that she would not receive treatment until she paid off an unknown balance from 2020. We didn't know about this balance as we were never billed for it. Along with that balance she would owe a $65 deductible for the current visit. Something we have never had to pay any other doctor up front for. Dr. Jester later told me it was because his staff checked with my insurance (before the visit) and found my daughter had not met her deductible yet. Again, no other doctor has ever charged us for an unmet deductible at the time of an office visit. And note, we have no copay. My daughter explained that I handle all the insurance and payments, and Dr. Jester asked how old she was. She said 24 and immediately felt humiliated because it was as if Dr. Jester was insinuating that she was old enough to take care of these matters on her own and not push them off on her mommy (I say with sarcasm). I later explained to him that she is on our (her parent's) insurance policy and she was doing as instructed by us: refer all billing questions to her mother. I handle payments, not her. Long story short, my daughter paid the outstanding balance and deductible just wanting the doctor to alleviate her pain. She had the adjustment and left, still in excruciating pain. She was very upset when she called me, mad and already searching online for another chiropractor. She felt as if she, the patient, wasn't the number one priority. It was all about the money. $115 from 2020 and a $65 deductible. So I called Dr. Jester and we discussed the matter. To his credit, he admitted the matter could have been handled better. He explained that his billing system never generated a final bill from 2020 and my daughter's visit that day must have triggered it. I asked him to see it from our point of view - that a patient went in for help with severe back pain and gets slapped with a "pay this now or you'll get no treatment" without a chance to even review the charges or an itemized receipt. And that I am the one who handles all insurance issues for our household as there are several of us on the policy and I handle the bill payments. And the deductible being paid upfront? That's bull. I just pulled up online the EOB for that office visit. My daughter's deductible has been met. Maybe it wasn't on the day of the chiropractor visit, but when the visit was processed by our insurance, it was met. Therefore, our out-of-pocket (what we owe Dr. Jester) is $35.50. That's it. That's all we owe for that visit. So, Dr. Jester was overcharging us. I wonder if he would have charged me the $65 if it had been me that day instead of my daughter. Because I would have held my ground and respectfully said, "No, I'm not paying that. Please put it through my insurance first." In the end my daughter ended up going to Patient First that night in excruciating pain. She ended up at her PCP first thing the next morning. And then started PT the day after that. I heard from Dr. Jester 3 times on the afternoon of my daughter's office visit. I called him and then he called me twice after that. All calls were about the billing issues and how he was getting to the bottom of it. He did refund my daughter the full amount he charged her credit card. And he sent me an itemized bill of the 2020 charges that I've since reviewed and will pay. And now that I've seen the EOB I'll pay the $35.50 for the recent office visit. Sadly though, I cannot recommend this practice. Dr. Jester seems like a good guy, but the patient didn't come first. August 2, 2022 Update: Just an FYI...I learned today that it's illegal for a practice to insist/require on payment of a deductible at time-of-service. They may only require payment for a co-pay.
Fantastic experience: My daughter gets adjusted at this office. She loves Dr. Mark.
Thank you Donna! We are so happy that your daughter is loving her care here. Thanks again for letting us know, we appreciate it.
Fantastic experience: The Jester Family have created a local business that’s a community staple. Deron and Jen are passionate about wellness and serving the community. They are innovative in their approach to chiropractic care and functional medicine. The services they offer are always in line with what’s current in health and wellness.
Thank you so much Emily. We work hard to stay up on new technology and curate products to better serve our patients. Thank you for recognizing.
Fantastic experience: I first came to Jester for functional medicine as I was having anxiety and wanted to deal with it without having to go on pills/medication. This is very unique to most Chiro offices around. Dr. Jenn was able to review my blood work, get me on a new supplement and diet plan and provide healing therapies. Now that the anxiety is manageable/gone I now see them weekly for adjustments for personal care and because, of course, getting your back cracked is awesome. Dr. Derin, Dr. Mark, and Dr, Greg are all great, professionals and care about my wellness. Amy at the front is the best too! Five starts team!
Hi Sean! Thank you for your amazing review. We are thrilled to hear how we helped you. It has been a privilege to treat you and we hope we continue to exceed your your expectations.
Fantastic experience: Jester is the best place for all your chiropractic needs! EVERY single staff member is so friendly and make me feel really comfortable with getting adjustments. Hands down only place I’d go to.
Thank you so much Allie!! We aim to please :)
Fantastic experience: Excellent first time visit with Jester Family Chiropractic. Check in was very easy, pleasant and friendly atmosphere, and they ran on time! The doctor took a lot of time listening to my concerns, took his time in evaluating me, and educated me on my situation. The doctor and staff were all very friendly and welcoming!
Thank you for your review Bob! It means a lot to us. We are glad you had a great experience.
Fantastic experience: Friendly and caring staff.
Thank you for your review Ed. We really do care about our patients and appreciate your trust in us.
Positive experience: Great services, nice people. My alignment was clutch as I was having pains. Good stuff
Hi Alexander - so glad we were able to help!
Fantastic experience: Jester's have hands of gold. My back hasn't felt this good since a bad accident six years ago. Staff is also great on putting up with my flexible schedule
Thank you Alex! We are happy to accommodate.
Fantastic experience: The best chiropractic treatment center around. Friendly staff and they solved all of my neck and back issues.
Thank you Adam.
Negative experience: Don't operate like a gym that tries to lock people into a long term, high priced contract. Also $150 for 30 min eval and xrays??? Marketing seems to be very good and congrats on the business expansion and nice office. I'm sure they are well qualified and actually help people - not disputing that. But at what price? PT Barnum was right.
Fantastic experience: There are 3 doctors who do spinal adjustments: Deron Jester, Mark and Greg. All 3 are very thoughtful and careful, especially when they do my neck. That's very important to me! They always make sure that my neck muscles are relaxed before manipulating the cervical. The only thing that might be better is if they had a couple of roller therapy tables. Some chiros have these, some don't. The receptionists are very helpful also and there is a kiosk where you can label parts of your body where you are experiencing inflammation with a touchscreen.
Fantastic experience: Great place.. Feel better when leaving!! Great staff also.. Kathy is da best
Fantastic experience: I've known Dr. Deron and Dr. Jen Jester for a long time and cannot recommend them enough. Both are very knowledgeable doctors and deeply care fore their patients. Highly recommend.
Fantastic experience: Quality treatment for your aches and pains
Fantastic experience: You can get great massage here and interesting insights regarding your physical health
Fantastic experience: Dr. Greg adjusts my neck with out hurting me! Love Kathy's expertise in Insurance companies! Highly recommend this group! Thanks!
Fantastic experience: Knowledgeable team of professionals: skilled in family care, willing & able to answer questions, supported by pleasantly efficient staff, located in accessible west-end WC site with adequate parking
Fantastic experience: This is a great practice for the entire family. Originally a skeptic of chiropractic, Drs. Deron and Mark made me a believer for it's place in an overall health care milleau.
Fantastic experience: I am very pleased with the chiropractic service at Dr Jester family practice - Dr Daren J is a life saver for me with my back issues. He has treated my back, hips and neck for 1 year and now I go for maintenance once a month and instantly the adjustment is beneficial . I would not trust another practice - truly a great find
Fantastic experience: Fantastic Chiropractic Service
Fantastic experience: My Family and I get adjusted here, and we LOVE absolutely love the staff and their care. Very professional, I'm always in a better mood after receiving care. Our children are healthy!
Fantastic experience: Thorough and well explained procedures and diagnosis with great personal interest and caring
Fantastic experience: From entering Dr Jester’s office to leaving, my first visit was nothing short of remarkable. The energy is so positive; you know you will be helped. And you are. Dr Jester’s explanations and treatments are through and understandable; relief almost immediate.
Fantastic experience: Excellent, knowledgeable doctors that truly care about you. The staff is kind and friendly. My results have been amazing! I highly recommend Jester Family Chiropractic!
Fantastic experience: Jester Family Chiropractic changed my life! And most certainly for the best. I was injured in an auto accident that made what was already hurting, hurt some more. I could not stand up straight and breathe correctly without being in immense pain. I decided to give Jester a call and I already had confidence just from talking to them that I would get the treatment I needed. They paid attention to what was hurting and addressed it immediately for every visit. The staff is the most pleasant and outgoing staff a business could have, I mean these people literally made me feel at home and at peace with myself. I never thought I would be standing up straight, or breathing without pain, or trying to do everyday activities without pain, but I can now! They put a lot of work into me and boy did it pay off! I feel so amazing, it's hard to believe almost! I am sleeping better, I am more motivated, I am able to be flexible again, my body aches are gone, and I finally feel like I can be the person I want to be. I would not feel this way if it was not for the Doctors and staff at Jest Family Chiropractic, these folks are some of the most unique and outstanding people you will meet. My experience overall was the best! I couldn't thank them enough!
Fantastic experience: Everyone at this practice is fantastic! They are super flexible if an emergency comes up and squeeze you in last minute if need be. Three of us from my place of employment go there and we encourage the rest to go as well
Fantastic experience: I feel so fortunate to have found Jester Family Chiropractic in West Chester, PA. I have been seeing Dr. Deron Jester for about 4 years now for Chiropractic Care and it has been amazing. Dr. Deron and his team, really took the time to create a Chiropractic Care plan for me that has really worked miracles for my over all health. I truly think Dr. Deron is the best Chiropractor in town and is passionate about providing solutions to any health problem I have faced. It is nice to work with a health care professional who does not prescribe drugs as the main solution, instead he addresses the underlying issues so that I was able to truly heal. I highly recommend that you come in and see what they can do for you. I am sure you will find they provide the best chiropractic care in Chester County.
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