Winds of Change Cosmetic Surgery Specialists
Information about Winds of Change Cosmetic Surgery Specialists
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-12h
- saturday: (closed)
Winds of Change Cosmetic Surgery is a cosmetic surgery and aesthetic care facility offering the latest in advanced care for Houston area patients.
Under the creative and passionate leadership of highly skilled cosmetic surgeon Dr. Kristi Sumpter, a well-credentialed and experienced team of care providers offers an extensive menu of services including breast revision surgery, breast implant removal, mommy makeover surgery, liposuction, fat transfer, injectables, eyelid surgery, skin care treatments, cosmetic injectables, and massage therapies among other cosmetic surgery and aesthetic services.
At Winds of Change Cosmetic Surgery, patients receive the full attention they deserve before, during, and after their treatment or procedure.
Our comment from Nutrifinder.net about Winds of Change Cosmetic Surgery Specialists:
Winds of Change Cosmetic Surgery Specialists is renowned for providing exceptional cosmetic care in a welcoming and serene environment. With a focus on patient satisfaction, the clinic's dedicated staff is consistently praised for their friendly demeanor and professionalism. Dr. Kristi Sumpter, a highly skilled and caring surgeon, has a remarkable ability to listen to her patients' concerns, ensuring that each individual's needs are met with precision and compassion.
Key Highlights:
- Exceptional Service: The clinic offers superior customer service, making clients feel like family from the moment they walk through the doors.
- Expert Care: Dr. Sumpter is commended for her thoroughness, knowledge, and approachable demeanor, creating a comfortable atmosphere for consultations and treatments.
- Skilled Staff: The team at Winds of Change, including Nurse Mary and massage therapist Vivian, are consistently highlighted for their expertise and attention to patient needs, providing a comprehensive and supportive experience.
- Beautiful Setting: The office boasts a calming and elegant environment, which contributes to a relaxing overall experience.
- Positive Results: Many clients report high satisfaction with their results, often exceeding their expectations and leaving them feeling more confident.
While there have been a few concerns regarding follow-up communications and some dissatisfaction with specific outcomes, the overwhelming majority of reviews emphasize the quality of care and positive experiences at Winds of Change. Patients feel valued and well-cared for, making it a top choice for those seeking cosmetic procedures.
Winds of Change Cosmetic Surgery Specialists: Reviews
Fantastic experience: Always superior customer service
Thank you Neisa! We enjoy having you as part of our Winds of Change family!
Fantastic experience: Dr. Christi takes time to listen Your concerns. The office staff is so friendly really enjoy going to her highly recommend her.
Sue, Thank you very much for sharing this review!
Fantastic experience: Dr. Sumpter is amazing in every sense of the word. She is professional, personable, caring, and exceptionally skilled. Her Team is so welcoming and the office is both beautiful and relaxing. Highly, highly recommended!!
Thank you Sheri. It was great to see you again! We look forward to your next visit.
Fantastic experience: I had some work done at Winds of Change and I’m still in WOW mode! I love the results and I have received so many compliments so I have recommended it to all my friends. Dr. Sumpter is so professional and her bedside manner is great as well. The Office staff is very welcoming and accommodating. Thank you Dr. Sumpter and Staff
Thank you Teri! We love having you as part of the Winds of Change family! Hope to see you soon!
Fantastic experience: Great experience from start to end! Very accommodating and thorough
Thanks Nick. Hope to see you soon!
Fantastic experience: Mary is always excellent and makes beauty happen every time!!
Thank you Holly!
Fantastic experience: I always enjoy my visits to Winds of Change. Dr Kristi Sumpter and Mary are great at what they do! The staff is friendly, professional, courteous and always joyous!
Thank you Christie!
Fantastic experience: Vivian is everything anybody could ask for in a massage therapist. Winds of Change is fortunate to have found her. Thank you for everything
Thank you Scott!
Fantastic experience: Great staff and customer service. Received Botox from Mary. Really listened to my requests and delivered. I have had treatments multiple times from other Drs/Nurses and have high expectations. Results were great and exactly what I wanted.
Thank you Arianne! We are thrilled to have Mary on our staff!
Fantastic experience: The Winds of Change is a peaceful, serene atmosphere. It is like walking into a beautiful living room, with fragrance and a peaceful setting. Dr. Kristi Sumpter is the best. Do not hesitate. We only live once. Small things, add up to big things when it comes to feeling your best and happiest.
Wow! Thank you Beverly! The atmosphere and environment are very important to us. Happy it makes a difference to you. Thank you for that compliment. Of course it all starts with Dr. Sumpter's credentials, training and quality of care. We agree that she is the best!
Fantastic experience: I had an amazing experience here. The woman at the front desk was very charming and considerate, and the doctor was fantastic.
Thank you Darcel. We look forward to seeing you again. Thank you for complimenting multiple staff members also!
Fantastic experience: DR Sumpter is very welcoming and easy to talk to. Looking forward to receiving more services from her!
Thank you Susan!
Fantastic experience: Best place ever!!!!!!
Thanks Torrie! Love you!
Fantastic experience: Dr Sumpter is patient and takes the time to understand the results I want.
Thanks Felicia! Always great to see you!
Fantastic experience: From the time I checked in, the personal attention from Dr. Sumpter, and rescheduling for services, the entire experience was wonderful!
Thank you Rebekah!
Fantastic experience: Dr. Sumpter is very good. Highly recommend her and her team. All very polite. From the moment you enter the office, staff very polite and attentive.
We are terribly sorry for this, and are having a difficult time understanding how and why this happened. Staff was here and the door should have been unlocked. Please let us know if you will give us an opportunity to see you again, whether later today or on another date that may work for you better.
Fantastic experience: Dr sumpter and her team are amazing. I’m so happy with my results. I almost wish I had done this years ago. I would work with Dr sumpter again, hands down.
Thank you so much for sharing this review!
Fantastic experience: Mary is the best injector!! If you are looking for an NP that will take care of your aesthetic needs and also be honest with you, she is your girl! Thanks Mary!!
Thank you Candace! We look forward to seeing you again!
Fantastic experience: I recently had the pleasure of undergoing a procedure with Dr. Sumpter and her incredible team at Winds of Change. From the moment I walked through the doors, I was greeted with warmth and professionalism that immediately put me at ease. Dr. Sumpter is a true artist in her field. Her expertise and attention to detail are unparalleled. She took the time to thoroughly explain the procedure, answer all my questions, and ensure I felt comfortable every step of the way. Her compassionate approach and genuine care for her patients are evident in every interaction. The staff at Winds of Change are equally remarkable. They are friendly, efficient, and always willing to go the extra mile to make sure patients feel supported and informed. The office itself is clean, and welcoming, creating an environment where you feel confident and relaxed. My results exceeded my expectations, and I couldn’t be happier with the outcome. I am forever grateful for their exceptional care and expertise. I highly recommend Dr. Sumpter and her staff to anyone seeking their services.
Thank you Wendy! We have enjoyed you. We appreciate the detailed, complimentary review. Look forward to seeing you soon!
Fantastic experience: I have been thinking about plastic surgery for over a decade (6 pregnancies!). I called Winds of Change (recommended by a friend with GREAT results) on a Wednesday, they had a cancellation that afternoon, and I took it. My husband and I were greeted warmly and spent about an hour and a half with Dr. Sumpter. I am not an impulsive person (and had an ideal surgery date five months away in my head) but was so comfortable with her, and trusting of her abilities as a surgeon, that I scheduled surgery a week later (they were a no pressure office BTW). The stars also aligned in my personal/work life that I was able to take some time off. I was most impressed that Dr. Sumpter is a very approachable person, has a great bedside manner, and was very thorough with her recommendations and explanations. Her support staff was also excellent. The office was very clean and welcoming. Highly recommend! ⭐️
Thank you Amy! It's a high compliment when a medical professional comes to see us and trusts Dr. Sumpter with her care. Thanks for sharing this amazing review. See you soon!
Fantastic experience: I have been going to winds of change for 16+ years for facials and fillers. I have had a tummy tuck and lypo and eye lift with Dr sumpter. She is awesome!
Thanks Amy! We love having you as part of the Winds of Change family!
Fantastic experience: Awesome services!!!. I would highly recommend them to friends!
Thank you Melissa!
Fantastic experience: I cannot express how happy I am to have met Dr Sumpter as well as Mary! The service I have got there has been absolutely 100% worth every dollar not only are the prices so reasonable the quality of work that they performed on me has been nothing but amazing! I highly recommend this facility! I have personally received lip injections Botox, as well as breast augmentation, and I feel like Dr. Sumpter really listened to what I wanted and made me feel so comfortable.
Ashley, Thank you for sharing this review! We are excited to work with you and thank you for choosing our practice! Of course we think both Dr. Sumpter and Mary are the best! See you soon!
Fantastic experience: This was a very good experience for me. The doctor took her time with me. She answered all my questions and concerns. She was very knowledgeable and professional. I will definitely use her for my procedure. The staff were so friendly and helpful.
Sandra, Thank you for sharing your complimentary review! We look forward to seeing you soon!
Fantastic experience: Nurse Mary is the best of the best! I love everyone at this office! From the moment you walk in you’re treated like royalty! Dr Sumpter is the best there is as well! Today Nurse Mary did my injections & I just adore her. From her conversations that make you feel at ease, to the way she does her job- like a true artist, you feel so at ease & I’ve left happy every time I see her!
Thanks Rebecca! We love Mary and agree, she is the best! (And Dr. Sumpter too, as you point out! We love having you as part of our Winds of Change family!
Fantastic experience: I absolutely love the way my body look! Kristie is amazing, she takes her time and made me feel super confident and comfortable throughout the entire process. Megan at the front desk is my favorite person at the front. I love this place.
Thank you Matory!!!
Fantastic experience: Dr Sumpter is great! All office staff is very friendly and makes you feel welcome!
Thank you Barbara!
Fantastic experience: Beautiful office and staff, they always make u welcome and answer any questions. I greatly appreciate the bedside manner from the front office to the back!
Thank you Shannon! We love having you as part of our Winds of Change family1
Fantastic experience: Very professional and thoughtful staff and ILOVE my results!
Thanks Jennifer!
Fantastic experience: Beautiful office, welcoming staff. Dr Sumpter is knowledgeable in the best approach to fit you specific needs. She is not pushy and doesn't try to up sell anything. They carry a great product line if you need some guidance they are happy to help. I have been a patient for years, her schedule runs very much on time, no long wait, you never feel like she is in a rush. I have referred friends, who also appreciate her approach and gentle touch. She offers a multitude of services to help enhance your natural health and beauty. Dr Sumpter is a doctor invested in the best outcome for your needs. Give them a call you won't be disappointed!
Thank you Joy!
Fantastic experience: The office is very calming, clean, and staff is great. Mary was amazing. I was talked through my treatment and very excited about my results. I will definitely be coming back for more life changing results!
Thank you Renae! We are thrilled to have Mary on our staff! Look forward to seeing you again!
Fantastic experience: The staff and practice are great, very attentive to every client no matter the background; they are able to offer great service and attention to all individuals.
Thank you Reina!
Fantastic experience: Always very friendly and professional. Great job by Doctor K. Sumpter and Mary..
Thanks Andrea! We love having you as part of the Winds of Change family!
Fantastic experience: Dr. Sumpter always makes it such a fantastic experience. She has helped me feel so much better in my own skin. Her staff is great also... so welcoming. Always awesome experience whether it's a surgical procedure or just a little filler they are my go to.
Jenny, Thanks for the amazing review. We love having you!
Fantastic experience: Second time seeing Mary for lip filler. She does an incredible job at giving you the full, beautiful look that you want while keeping a natural and classy appearance. Would highly recommend.
Thank you!!!
Fantastic experience: Love this place! They are always so nice and very welcoming and friendly! Mary NP & Dr. Sumpter are amazing!
Thank you Jenna!!!
Fantastic experience: Saw Mary today. She is the best!
Thanks Raina. We love having you here!
Fantastic experience: Let me start by saying this place is truly amazing! From the amazing Dr. Sumpter who takes so much time answering all your questions, to making sure you are happy with all your decisions. She feels like a true friend! Kayla is at the front desk making sure your hydrated and your appointments are set and ready to go. Tim who helps handle appointments and billing questions and just kind. Megan is very knowledgeable to your questions, comments or concerns. Vivian makes your experience so relaxing and stress free with her amazing massages. There's also Connie who does the best microneedling and facials that make you feel so fresh. Then there's Mary who keeps you feeling young and smooth on your face. This place is amazing and I'll definitely be returning. Thank you
Thanks Crystle!
Fantastic experience: Everything was awesome and first class like always. Megan, Tim, and Doc are such great people and always make you feel at home! Thank you for being the best!
Thanks Brandon!
Fantastic experience: I primarily see Vivian for massage therapy. I have the highest regard for her as she is the most professional person you will ever encounter. The whole office staff always treat you with the utmost respect. Vivian is also a lymphatic drainage specialist and has treated my husband post knee replacement surgery. You will not be disappointed.
Thank you Joan! We think Vivian is the best massage therapist in Houston!
Fantastic experience: I am so pleased and grateful my health is top priority and they’re not just trying to make tons of money
Brandie, Thank you for the kind review. We hope to see you soon!
Fantastic experience: Dr Sumpter is wonderful! Highly recommend her!!
Thank you so much! We love working with you!
Fantastic experience: Vivian is the best felt super comfortable with her. She explained everything thing clearly to me about lymphatic drainage massages. I will be back definitely!!
Thank you Teresa! We love Vivian and are proud to have her on staff!
Fantastic experience: Dr. Sumpter did an amazing job and recovery was a breeze. My wife and I did a lot of research before me having Blepharoplasty done on both eyes. Based on our research we expected that I would be black and blue for weeks, with some pain, and probably 15 days at least before I would go out in public. However, the bruising and swelling was going away and reducing substantially within 72 hours. Bottom line, she knows what she’s doing!
Thanks for sharing your wonderful review! Blepharoplasty is a great procedure! We love having you both as part of our Winds of Change family.
Fantastic experience: I am an ABSOLUTE CONVERT for lymphatic drainage massage! It’s light and relaxing and my skin feels so much tighter the next morning! It moves any swollen spots and keeps fluid under your skin moving. I now use this at the same intervals as a mani/pedi! Vivian is amazing!!
Deanna, Thank you so much for sharing this review. We agree Vivian is special. Her dedication to her profession is unmatched. And lymphatic drainage massage can help a lot of people! We look forward to seeing you again soon!
Fantastic experience: I have seen Dr Sumpter for 15+ years through all phases of my life. What has remained consistent is her expertise in her field, her compassion, her ability to be forthright with you and make you feel as if you really matter. I have recommended many people to her and will continue to do so, she is the best in her field.
Sheala, Thank you very much for sharing these comments publicly and for referring people to us. We love having you as part of our Winds of Change family!
Fantastic experience: Dr. Kristi Sumpter is very knowledgeable, skilled, blessed with a gift and so versed in her field of expertise. Her personal touch is uncanny and separates her from other cosmetic surgeons.
Thanks Frances!
Fantastic experience: Great experience! Appreciate that the scheduled time is always followed. Dr. Sumpter and her staff are too notch!
Thanks so much!
Fantastic experience: Winds of Change is a lovely, elegant medical office with exceptionally friendly and welcoming staff . Both Mary , NP, and Dr Sumpter are skillful and professional . My visits have always been better than expected with ease of communication and a willingness to take time to explore other services .
Lynne, Thanks so much for sharing this wonderful review. We are thrilled to have you as a patient!
Fantastic experience: Great, relaxing massages with Vivian!
Thank you! We think Vivian is the best massage therapist in Houston!
Fantastic experience: Incredible massage by Vivian!!
Thanks Bob for sharing this review! We think Vivian is the best massage therapist in Houston!
Fantastic experience: Dr Sumpter was very thorough and addressed all my concerns during my consultation before I even had any questions! My spouse attended the appointment with me and was impressed with how personable and understanding she was about my situation. This is the most comfortable I have been with any doctor while researching breast explant procedures and physicians qualified. I drove from Dallas just to meet with her and the trip was well worth it! I will definitely be returning for my surgery!
Thank you for leaving this review. We look forward to working with you!
Fantastic experience: She’s very good at what she does. Dr Sumpter is very gentle & she listens. My Mastopexy is lookin good so far! I’m still healing. Will post pictures when healing is complete.
Thanks for sharing your review Ronda!
Fantastic experience: Of course I’m partial, having worked with her for years, but I can’t imagine a better massage therapist anywhere than Vivian.
Thanks!
Fantastic experience: Wonderful staff. Great doctor. When you walk in you feel like family. Highly recommend!
Thanks Kay!
Fantastic experience: My experience has been amazing so far. Kayla that works in the front has gone over and above to help me with paperwork and getting me a same day consult. Dr Sumpter explained everything, made sure I understood and answered any and all questions: this office has been so wonderful, made me a very fast surgical appointment. I would highly recommend them.
Thank you Opal!
Fantastic experience: Dr. Sumpter was amazing. She thoroughly went over my recommended surgery plan in great detail and really listened to all my concerns. You can tell how much she truly cares, and I feel confident choosing her as my surgeon!
Thank you very much for this review! We look forward to seeing you soon!
Fantastic experience: Had a very comfortable and informative consultation. I’m definitely choosing Dr. Sumptner when I am ready for surgery. The staff was very friendly and the sweetest! I enjoyed my visit!
Thank you Christina!
Fantastic experience: Wonderful Dr and staff!
Thank you Christy!
Fantastic experience: Dr. Sumter is easy to talk to. She takes all the time you need to address concerns.
Thank you Janice!
Fantastic experience: Wow I had such a great experience at Winds of Change. It’s been 7 weeks since my implant removal surgery & Dr Sumpter was just amazing. My scars are healing so nicely I had no pain during my recovery & just a bit of discomfort but that’s for sure to be expected. Prior to the surgery she really went into detail about everything & gave me all I needed to prepare for the surgery. Everyone in the office are just amazing as well. If I had any concerns or anything they were ready to help me out.
Jocelyn, Thank you so much for the kind review and sharing details about your experience. We're excited about how you're doing and looking forward to every way this helps you in the future!
Fantastic experience: Dr Sumptner and her whole crew have been amazing. I explanted with some Revisions. Her staff is amazing and very thorough. I’d recommend them 1000x over
Thank you Jana! We’re honored withe the trust you placed in us and are excited ti work with you on your journey.
Fantastic experience: I love ❤️ going there, The office staff are great and the doctor always listens and to what I want and doesn’t push to do extra things! That’s one of the reasons that I love ❤️ going there! DettyG
Thank you so much for sharing your review!
Fantastic experience: Everyone on the staff is very friendly and genuine. It's a lovely office and they gave me a water bottle when I walked in. Dr. Sumpter is very thorough, patient, and kind and takes her time to explain everything. It's a great practice.
Thank you for sharing the kind review. We enjoy getting to know you!
Fantastic experience: Dr. Sumpter and staff are awesome!!! Wouldn’t go anywhere else
Thanks so much! See you soon.
Fantastic experience: Everyone in the office is wonderful and Extremely generous. The moment I walked in for my initial consultation to meeting Dr. Sumpter. She is upfront and goes into great detail explaining your procedure. The cost of procedures seem more than reasonable. I have been to several consultations for a tummy tuck and a breast augmentation. She sold me! My surgery went so well the staff and Dr. Sumpter made me feel at home and comfortable!
Thank you very much for sharing this review! We would love to see you soon!
Fantastic experience: This was a consultation appointment. Dr. Sumpter was easy to talk to and very informative.
Thank you for posting this review. We hope to hear from you soon!
Fantastic experience: The #1Board Certified Cosmetic Surgeon & Board Certified General Surgeon in Cypress.
Thanks for the amazing review!
Fantastic experience: Dr. Sumpter is Amazing! She really takes time to listen.
Thanks for sharing the great review!
Fantastic experience: Dr. Sumpter has such a warm friendly bedside manner. She takes the time to explain everything and offer additional options without any kind of pressure. She truly listens and sets your mind at ease. Update: its been 2 weeks since my explant. Could not be any happier. No pain meds needed! Dr. Sumpter is amazing!!
Thank you for sharing your experience and the great review!
Fantastic experience: Dr. Sumpter is amazing! She takes the time to answer all questions and concerns. She explains every step of the procedures thoroughly. Her staff are very friendly and professional. It’s hard to find a MD AND office staff that are GREAT - often you get one or the other & just suffer through, but they have mastered it at Winds of Change. If you need Botox / Fillers and/or any plastic surgery, Dr. Sumpter is the best choice in the area.
Thanks Teri!
Fantastic experience: Dr. Sumpter made me feel so comfortable at my consultation. I can't wait to have my procedure done. Very good beside mannerism.
Fantastic experience: From the front desk to the doctor, every one was extremely pleasant and made you feel very welcome. Dr. Sumpter was great and took the time to explain everything I asked about.
Fantastic experience: Very friendly and knowledgeable staff.They answered my questions and concerns about the procedure I’ll need.
Fantastic experience: I was referred to Dr. Sumpter by a friend. The office staff are all very nice. I cannot say enough about Dr. Sumpter. I am very happy with my surgery. Highly recommend.
Fantastic experience: We went to Dr. Sumpter for a consultation. She is very knowledgeable and friendly. She has amazing bedside manner which makes you feel very comfortable. We were at ease and the process was amazing. I highly recommend Dr. Sumpter! Great service and friendly staff!
Thank you Heather!
Fantastic experience: Excellent work!
Thank you Caroline!
Fantastic experience: Vivian was a great massage therapist and I would highly recommend her.
Thank you Janene! Of course we’re biased, but we think Vivian is the best massage therapist in Houston.
Fantastic experience: Excellent as always! Dr sumpter really listens to your needs.
Erika, Thank you for sharing!
Fantastic experience: Great experience!! Dr. Sumptner and staff are the greatest. Highly recommend!! They are with you through out the whole process.
Lisa, Thank you for sharing!
Fantastic experience: Doctor Sumpter does a great job and spends a good amount of time with patients. Never had a bad experience! Have recommended her several times.
Thanks Michelle!
Fantastic experience: I highly recommend Dr. Sumpter and her entire staff. They are kind and welcoming from the moment you walk in and truly care about their patients. It is so reassuring to have found a place that is professional yet treats you like family. Exceptional experience time and time again!
Thank you April!
Positive experience: 4 years after surgery, i noticed something looking not right. I called the office, receptionist said Dr is out of town this week but she will call me back after asking her what happen in my case. Well, still not hear back from them... Im disappointed with Dr Sumpter's office, worry and frustrated with my situiation. Updated: i received a call back and have appt with Dr Sumpter soon, will see. Updated: She doesn't know why the left side dropped down compare to the right side, she gave me the option of doing another surgery to lift it up or just leave it alone..... I did wonder if this is the norm that happen to others as well or im just bad luck. I'm pregnant now and dont want any surgery at the moment
Fantastic experience: I love Dr. Sumpter. Great bedside manners. Very knowledgeable and gives great results. She did exactly what I asked and I look forward to working with her in the near future.
Thank you so much
Fantastic experience: I had a implant removal, Dr. Sumpter was very knowledgeable and her staff is very attentive. The surgery center also was very professional and helpful on the day of surgery. Dr. Sumpter and her staff also send me flowers on the week of recovery which was so thoughtful. Also any questions i had before and after surgery i can easily call them and they make sure to have a answer. The experience with them was great!
Thanks for sharing your experience with this procedure. As you know, a lot of people want to know.
Negative experience: Nice place staff friendly, but bait and switch pricing not upfront or honest
Fantastic experience: I had 3 massages with Vivian and she is a wonderful massage therapist! She is knowledgeable and adjusts to the needs of her client. I highly recommend Vivian and appreciate the excellent customer service from all the office staff!
Fantastic experience: Dr. Kristi Sumpter is truly a gifted surgeon I couldn’t be happier with my tummy tuck results. She easily guides you step by step through the whole process. Even after po I was still taken care of by the awesome staff being on top of my appointments. Dr. Sumpter is amazing I recommend her 100% she made my tummy tuck dreams come true!
Fantastic experience: Dr. Sumpter is a great plastic surgeon! She is professional, talented, informative, and very caring in her service. She answered all my questions before surgery which helped me to be at ease because I knew what to expect. She was also always available after surgery during my post op care. Her staff is fantastic and very accommodating to my busy schedule. I am very satisfied with my surgery experience and would recommend this office highly!
Fantastic experience: I highly recommend Dr. Sumpter!! My surgery went great. She is truly an amazing doctor. She was compassionate for my wellbeing and a true professional doctor. I arrived late to the hospital on the morning of my surgery. I was so stressed out and she put me at ease. My post surgery no complication and I had lots of follow up appointments too. Great office and staff too.
Negative experience: Worst experience of my life. I was depressed for many years because of a procedure gone wrong. I would not recommend this doctor for any plastic surgery of the face or neck.
Fantastic experience: The doctor and staff are wonderful. The office is clean and peaceful. Doctor Sumpter took her time with me and was very caring. I recommend this place to everyone. My surgery went great. Minimal scaring. I am happy I chose Dr. Sumpter to do my surgery. Thank you Dr.Sumter and staff.
Negative experience: About a year after my surgery the scaring has worsened, there's a permanent crater on the side of one of my eyes, and Kristi Sumpter (the surgeon who performed the surgery) has only offered discounts of future procedures to fix the mess she left. I left voicemails and a letter with no response since then. I was really disappointed with the outcome. I can understand scaring when you have an appendix removed, but this was not just some medical procedure. This was COSMETIC. I should not have been left in this condition. The person I'm currently dating finally got around to asking me about the scars, wondering if I was hit in the face with a beer bottle!
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