Samer N. Roy MD

Fantastic experience: I’m new to Dr. Roy. Dr. Roy really shows that he cares about me and my health. He immediately set up tests to determine the cause of my ailments. dr. Roy thoroughly explains the results and how I can change my lifestyle to have a much better life. He genuinely cares.

Negative experience: The front desk lady's are so rude. If you ask them a question they get a attitude with you. They don't wear mask, but they get upset if you pull your mask down so they can hear you. The Doctor doesn't care about his patients, he's in and out. He will forget to call your medicine in to the pharmacy. All this office cares about is taken your money and pushing you out the door. I would not come to this Doctor.

Fantastic experience: Had a wonderful experience with Dr Roy. Exceptionally nice doctor and thorough. He listened to all my complaints. He did not rush or over look any issues I had. Lot of doctors I’ve been to see you without really listening. I would recommend this doctor to everyone. Staff was nice and accommodating. The blood drawing lady was a pro. I didn’t feel any pain. Go see this guy!

Fantastic experience: Always listens and helps me understand more about my conditions.

Fantastic experience: Every time I went here I was seen in a timely manner. Everyone, from the people at the front desk to the nurses and Dr. Roy, always made sure my needs were attended to and that I left satisfied. He made the process I was going through so easy and I can’t be grateful enough!

Fantastic experience: They were so sweet, The best nurse’s ever

Fantastic experience: Dr Roy and his complete staff is amazing! They take the time to listen to your needs.

Fantastic experience: Thank you too doctor roy and his team ❤️ he saved my life !!

Fantastic experience: Amazing experience with Doctor. Kind and friendly Doc.

Fantastic experience: Dr Roy is a great doctor. He has sorted my medicines. I feel wonderful now. He took time, listened to me and straightened my health. He is considered and kind. He listens. I would recommend him to everyone. Staff is great. The all attend to my needs. I feel great.

Fantastic experience: I have been seen by Dr Roy for several years. He is the best. He is very understanding and knowledgeable. He cares. He will spend time with you. He does t rush you. He will listen to your complaints, all of them. He is a great primary. Great Internal Medicine Doctor. He has helped me with all my ailments.

Fantastic experience: Great Doctor. Very caring and understanding. knew lots of stuff about my condition. Took his time explaining things about condition. Feeling a whole lot better after treatment. Would recommend this doctor to everyone!!!!!

Fantastic experience: I have had a good response with Dr Roy. He talks to me he listens to me. He very knowledgeable about internal medicine. He is by far the best primary care doctor I have had. Best internist. Would refer to everybody especially with multiple problems. He will not rush though you. He sees you as a person and a dollar sign.

Fantastic experience: Dr Roy is amazing doctor. He really takes care of me. He pays attention and listens. He has helped me with my cholesterol, acid reflux, high blood pressure, and allergies. Would recommend to everyone. He knows his medicine. Very knowledgeable!!!!!!

Fantastic experience: Dr Roy is an excellent and knowledgeable doctor. He takes care of my COPD, high blood pressure, hyperlipidemia, chronic renal disease, gout, gerd and emphysema. He is understanding and kind. He listens. Some Drs come in and out, but not Doctor Roy. He will spend time and talk to you. He explains medical and diseases in detail to me and my wife. Plus, he sees me in the hospital when I admitted. I specializes in internal medicine. For me that is important. He is a great physician and primary doctor.

Fantastic experience: I have had a great experience with the Dr Roy. At first I did not know how to take him, but after many visits. I found him to be a excellent primary care doctor. He is great in internal medicine. He is very blunt and straight forward. He is patient and understanding. He has controlled my blood pressure. I would recommend him to everybody. More importantly he will see you in the hospital if your admitted. His bedside manner was excellent in the hospital.

Fantastic experience: I have been seeing Dr Roy for 3 years. He is the best Doctor I have been to. He is kind, understanding, and knowledgeable. He takes care of all my needs. He is easy to reach for all my many problems. His staff is accommodating and get me in whenever I need. It is hard to find clinics like theirs. Please go see him.

Fantastic experience: Dr. Samer Roy has been my primary care physician for over 16 years. He's an intelligent and knowledgeable physician. I would highly recommend him to anyone looking for a passionate and well informed Physician. He cares about his patients and always spend necessary time to listen and thoroughly examine and evaluate his patients. His staffs are also very professional, friendly, easy to talk to and always ready to help if you need anything.

Fantastic experience: Dr Roy has been my doctor for a long time. He takes his time with patients. He really listen to me. Dr Roy really wants to help me with my problems.

Fantastic experience: Dr Roy was very nice , he made feel like he really listen to my problems i am having. He really does care for his patients.

Fantastic experience: Dr Roy is very caring, I been going to his office for almost 30 years. He gets me in & out. Thank you Dr Roy for always being caring for my health the best Dr in west Monroe la

Negative experience: Terrible Experience – Only in it for the money I had an absolutely horrible experience at this office. From the moment I walked in, I felt like they were just trying to squeeze money out of me. The doctor insisted on doing unnecessary checkups and procedures, none of which I actually needed. It was clear they were taking advantage of my lack of medical knowledge, pushing me into tests and treatments that didn’t make any sense. What’s worse, after I left and did some research, I found another place that did the exact same thing for $200, while this office had the nerve to quote me a whopping $1500! I feel completely ripped off and would never recommend this place to anyone. Save your time and money, and go somewhere that actually cares about your well-being—not just their bottom line. This should communicate your frustration while highlighting the financial disparity and lack of trust.

Fantastic experience: Dr.Roy and the nurses and other staff always make me feel welcomed and invited. I never wait more than 30 mins from the moment I enter the building to seeing the doctor. Dr.roy himself is very informative and allows me to voice my opinions and answer any questions I have . Overall I'm happy with how I've been treated and will continue to consult with Dr.Roy

Negative experience: In all my life I’ve never been such an unprofessional clinic. The front desk lacks common sense to the fullest extent and the nurse in the back with the offices is rude with whoever she’s on the phone with and you can’t understand her due to Marlboro I’m assuming. My appointment was make for 10am and wasn’t seen until after 12pm and still waited in the room for over an hour. The whole entire clinic is disgusting so I guess a cleaning crew is out of the question. Dr. Roy himself tried to argue with me and my sister on what kinda valve was put into my chest and told us we were wrong but yea buddy, you’re right they put a tissue valve in there so I guess that ticking I’m hearing is the pigs mouth chattering its teeth. Also, instead of listening to us and talking to us, he was on Snapchat. The secretary or whatever the old woman at the front is wants to act like she’s a RN or doctor and make demands, just tell me the appointment time, Karen. Call me rude I don’t care, I had open heart surgery and then to be treated like that, nah. Save your time and go somewhere else. The ONLY 2 nurses there I liked are Ms.Rose and I cannot remember the name of the other, props to you two, you’re amazing. Everyone else, do better. Also, along with the nastiness of that office, there were literally gnats in my room.

Fantastic experience: The service was great and after1st visit they remembered who I was making my visit feel like they care

Fantastic experience: Dr Roy is a very caring and thorough physician he will address any and all needs with compassion and resources for immediate results he and his caring team are an amazing group of caregivers. I would not hesitate to recommend him for all of your health care needs. His personal attention and ability to achieve results are unsurpassed in this area . Thanks to him my quality of life and health have improved significantly since he became my primary physician.

Fantastic experience: Staff is really nice. Dr. Roy is very caring.

Fantastic experience: I love doctor Roy he has helped me and my husband and dad so much with everything ❤️ he is always checking on us he really cares!!!! About his patients I never had a doctor take time to care like him and he will tell you what you need to do and also help you understand he will tell you straight he keeps it real

Fantastic experience: Dr Roy is attentive, personable and provides excellent care.

Fantastic experience: Dr Roy saved my life I been struggling with high blood pressure and he found out I was a sugar diabetic the whole time

Fantastic experience: He was amazing!! Easy to talk to staff was so awesome at helping me not be so nervous!! They listened to my needs and didn’t hesitate to start working on getting my health back in order very thankful for today and to see what the future holds with my health!! Thank you all for everything

Negative experience: Pitiful service.

Negative experience: There needs to be an option for ZERO stars. Unprofessional behavior. Rude staff. Unethical policies. Unclean facility. Dishonest communication.

Negative experience: Horrible.

Negative experience: Terrible.

Negative experience: If I could leave no stars, I would. My husband used this office to complete his physical for his green card approval. We spent around $1300 out of pocket with no OOP discount and he was treated with nothing but unprofessional behavior. The office, operatory, and bathroom were in disgusting condition. When it was time for the results to be picked up - they called and told him it was ready and all he had to do was sign and he could leave with the documents. He went on a Friday and arrived between 9:30-10am and was told that the doctor would not be in until 10:30am. He left and came back at 11am where he waited until 3pm (four hours for quick math) for them to tell him that not only were the results not ready for him to take but they missed two labs in the initial appointment. So he had to wait another 30 minutes for them to get a phlebotomist in the office. He told them he was going to get some food while he waited for the phlebotomist to arrive. To which the manager finally said something to him, “We close at 4, and the phlebotomist won’t wait on you.” Seriously?? Once the phlebotomist arrived she said that the two labs that were missing were caught by the office that received his other tests and that Dr. Roy’s office would have been aware of this. Which means they knew before his arrival that it was not ready for him. He did not get to leave the office until 4pm (5 hours accumulated) and this caused us to miss a family gathering we were meant to attend in Baton Rouge. He returned today (Wednesday) and waited another hour after calling a day ahead and the morning of to make sure they were ready. And, of course, when he arrived they were not ready. Again the office manager refused to speak with him and did nothing but eat at her desk and avoid conversation and did not apologize about their mistake. We also received no apology or acknowledgment from Dr. Roy. We live 1 hour away from this office and their hours are not flexible. So he had to take off two separate days because of their neglect and poor communication. DO NOT WASTE YOUR TIME OR MONEY AT THIS OFFICE.

Negative experience: I cried. 1) UNPROFESSIONAL-Argued About My Medical Diagnosis regarding the fact I am on a mood stabilizer which helps my swings, rapid cycles, levels me out, and the migraines . The several-times-a- week migraines quit and I am calm , focused, feel stable and less obsessive. But he wants to say I think you're lying. You're not ocd or BP . MF You Aint Even sat with me for 5 mins!!! And You Gonna Argue About My Medical Treatments and Psychiatrist. For context I am in between trying to find a new one due to insurance. I also had to put as PCP on medicaid to make an appt. I needed meds refilled which I was told by staff otp that they wouldnt mind doing that for me and that they would happily help me. . Also they never confirmed appt nor advised I would need my physical insurance cards. Most take my LAWallet/the numbers and can verify on the computer. For someone who uses lyft/uber and had to leave work early to come. I wasted quite a bit of money and it wasnt worth it. I was so angry I marched home crying . I felt so degraded , and hurt. 2)They requested me to return for bloodwork in morn and that they wanted me to come back in a week. 3) They also could have made my doc excuse for work when giving a copy of my RX as i requested. But no suddenly we just ready to leave you can call in morn to have it faxed over. My work does not have a fax number !!!! Did I mention felt degraded, disrespected, and like there was piss poor communication? I was someone desperate for help and asked advice for docs that maybe under my plan from the Internist. He was just a straight A double S. I also developed a headache in in the cubicle room . And they waited to last second to see me! I never wish to go back. Don't make him your pcp. Not worth it.

Fantastic experience: I love the whole staff! They all go out of their way for you. The doctor actually called me personally. That doesn't happen these days. Very pleased with Dr. Roy's office.

Positive experience: New staff members have made visits quicker and more efficient. Great new nurse.

Fantastic experience: My experience was pleasant, and for a Dr. visit that is saying a lot. Dr. Samer N. Roy MD is a caring and respectful person and he will do everything he can to improve his patient's well-being. Ultimately it is up to the patient to do their part and take the action presented to them.

Fantastic experience: Realmente la atención fue de lo mejor Tiene una excelente ubicación

Fantastic experience: Great staff very nice facility

Fantastic experience: Dr. Roy is a great doctor. He exemplifies the oath of a doctor. I've had him call me a few times well after hours, out the blue, just to see how I was doing. He will go out of his way to help his patients. I was in the hospital after an emergency bone fracture, he seen I was there under an orthopedic doctor and saw me while doing his nightly rounds

Negative experience: The office receptionist is incompetent, not attentive and informative. They act as if they don't care about the patients. I called last month to schedule an appointment for 9am. The day before They did not call to confirm so I called to make sure. They instructed me to come in at 9:45am the next day. At the appointment time The receptionist was aware that I was a new patient. She gives me the paperwork and afterward she asks for my insurance, Then she states after I had been there over 30 mins. I can't be seen by the doctor because he is not listed as my primary physician on my card. If I'm a new patient and first time visit how would his name be listed on my insurance card. That information should have been explained the day that I scheduled the appointment. At least before she even gave me the paperwork, That is not even being considerate of the patient. So I couldn't be seen by the Doctor until I get his name on my insurance card as my primary physician!

Fantastic experience: Dr. Roy was very thorough. His staff were very friendly.

Fantastic experience: Very efficient and friendly atmosphere. A little bit of a long wait to get to the exam rooms, but Dr. Roy and staff then take all the time you need for questions and work up. You don’t feel rushed or like your on an assembly line. The only complaint was a lot of tests were ordered (but that’s my fault for putting things off). Overall a very good visit.

Fantastic experience: I just changed pcp to him. Today was the 2nd visit an I like the way its going.. He's on the ball trying to find out why I can't get my sugar levels down. So I'm glad I found him.

Positive experience: Good doctor only complaint is long wait time.

Fantastic experience: Great experience, Dr. Roy made me feel right at home. Spent ample time with my concerns and even had some things to add in my health treatment! The nurses were great as well, with the lady Ms. Jackie that drew blood was a pro I never even knew she had stuck me......lol Thanks Again!! The Horrible drawback is that its usually a 2 or 3 hour waiting time!!

Fantastic experience: I am Bruce heath I am 62 years old I've been going to Dr Roy for 15 to 20 years the reason that I'm still going because I had a serious problem with my carotid artery on the left side of my neck did not know it Dr Roy found it set me up with Dr White leading heart surgeon in this area and we got it fixed and 2018 I had a spot to come up on my arm and went to Dr Roy and he told me he said Bruce you need to have that checked we made an appointment with Dr Lewis Virginia Lewis it was melanoma cancer they removed it in the lymph nodes under my arm and he's always been there for me that's why I am still going and I appreciate all that he has done for me and he is one of the few that still makes his rounds at the hospital when you're there.

Fantastic experience: Was a great visit all the medical staff and receptionist were helpful and DC samer such a great one.

Fantastic experience: I'm happy to say...Visiting Dr.Samer Roy was a very pleasant experience..Dr.Roy and his staff really helped me to understand how serious high blood pressure and the other symptoms that I'm dealing with are..I enjoyed my visit.. And I'm scheduled for another appointment soon.

Fantastic experience: Amazing doctor and super nice staff. Easy to book appointments. Efficient and courteous team. Always recommend.

Fantastic experience: Dr Roy takes his time to get to know you and what is going on with you you. I came to Dr Roy because of the great care he gave my mom for years

Fantastic experience: Good and experienced medical professionals. I would recommend.

Fantastic experience: Wait is too much

Fantastic experience: I am so glad I found a very good doctor to go to now I will be here for a while

Fantastic experience: Dr Roy and his staff were amazing throughout my whole biopsies very caring and concerned dr Roy even called me at home and checked on me I would recommend him to everyone

Fantastic experience: Everyone is helpful and always help out their patient very excellent is what they do I will request them to other people

Fantastic experience: I started going to Dr. Roy in November . Was pretty sick had become anemic . Had never been to Dr. Roy before . Dr. Roy is a good man and a great Dr. as well as the nurses there . Everyone was so kind and nice and he truly cares about his patients . DR. Roy is very thorough and leaves no stone unturned and I like him as a person as well . I would recommend Dr. Roy to anyone who needs a Dr. he does a great job you cannot go wrong with him . I will be forever grateful to Dr. Roy for all he has done for me and his kindness as well as his staff .

Fantastic experience: Today was my First Appointment with Dr. Samer Roy. I was very impressed by the way I was treated in his Office by Him & his Staff. The Staff is very prompt, caring, kind & friendly. Dr. Roy is friendly, very easy to talk to, & very thorough in trying to find out & treat what is wrong with me. Dr. Roy went to work immediately to have my tests scheduled so he can give me a diagnosis ASAP. I am receiving a thorough check-up, of which has been well needed.

Fantastic experience: Dr Roy & staff service was exceptional. He was easy to talk to. This office is excellent. Was able to get everything done in one place. Didn't have to book other appointments else where. Ladies in office were quick with blood work and shots. I recommend this office to family and friends.

Positive experience: Dr. Roy,s office including his staff are excellent treat you with respect and are mindful of ur problems. He takes his time and answers questions that are presented to him. By far the best medical office in Monroe.

Fantastic experience: I don't know what to say I can't put it in words just they all are great for us both

Fantastic experience: Very professional and quick the nurse was very attentive. Also, as alway Dr. Roy addressed and answered all questions.

Fantastic experience: Dr Roy Is an exceptional doctor, he listens and he cares. He has been my primary care physician for five years now and I'm very pleased. Dr Roy, has called me on his time off just to check up on me. I recommend Dr Roy to anyone that is in need of a good health care provider.

Fantastic experience: The staff always sweet when I come into the office. U my have to wait for a little bit . But u will get seen

Fantastic experience: I move from Texas to West Monroe la , and had no clue what doctor to use so I look up doctors In the city and came across Dr Roy and just called and made a appointment. , I didn’t know them and they didn’t know me I am so glad I called ,he has been a Great Doctor , And I feel like he really cares !! You do have to wait a while , but thats because he takes time with his Patients , So thankful, That I found Dr Roy , for all my medical needs !

Fantastic experience: I am a 79 year old man bald headed gray face three strock and one leg I have seen other Doctors since getting old and acquiring my condition but I feel so much better now that Doctors Roy is my PC for the last one to two years he takes time to know my situation my condition he answer my question I do not mind waiting for him you see the time I spend waiting for him could add a few more comforting hours to my life and no he's not paying me for this just being a very very good Doctors God bless you all from the Rev Saint Anthony Russell

Fantastic experience: Dr Roy is a great doctor. I was on my last leg in August 2018. If it’s wasn’t for this man. I wouldn’t be here today. To tell you about Dr.Roy. To me he is the best doctor in Louisiana .I think the Lord time after time for putting this man in my life professionally and personal. I love how he will call and check on you. He will check on you working or not working. He just want to make sure your ok. That make me feel good and know he care about his patients

Fantastic experience: You are going to get me better. You stay on top of everything and explain everything. You take a lot of time with your patients. I never have had so many medical problems in my life until now. I am fortunate to get a doctor who makes sure I am seen for each condition I have.

Fantastic experience: Dr Roy has been my doctor for years and he’s amazing! Thanks Dr. Roy and staff!

Fantastic experience: Dr. Roy is very thorough with staying on top of everything. If he thinks there might be a problem, he gets on top of it and does testing to find out if there is a problem or not. That's one of the things I love about Dr. Roy

Fantastic experience: I have been to many doctors as well as specialists for numerous years. I have never had a Dr as thorough as this Dr.( Dr Samer Roy)! He immediately showed me that he cares about his patients. He didn’t just sit at the desk and write. Some doctors won’t even put their hands on you! I was very pleased with my visit and I have finally found MY DOCTOR ❤️

Fantastic experience: I work in the medical field and Dr Roy is one of the best doctors I have seen. He takes time to discuss your issues, doesn't just jump to a diagnosis. My appointment was within 10 minutes of when I scheduled. Doesn't get much better than that.

Negative experience: This is the worst doctors office I have ever been to. The first time I went the staff was rude and I waited two hours to see the doctor just for him to say “well don’t eat fatty foods” when I told him I have stomach issues (turns out I have gallstones). He schedules me an ultrasound (only because I asked) and I had to come back for a follow up appointment. Waited two more hours, never saw the doctor. I asked the nurse how much longer he would be and she said “he’s in room 2” and then slammed the door. I finally got up to walk out and the same nurse asked if I saw the doctor and I said no, I have to get back to work can you please make copies of my records? She snatched the papers from my hand without saying a word and took them to the receptionist. The receptionist (who had nobody at her window or around her) said “I’m too busy I can’t print your records right now you’ll have to come back at 1”. She said this after I had already waited two hours and did not even see the doctor. This is the most UNPROFESSIONAL and RUDE staff and doctor I have ever been to in my life. I am patient and don’t mind waiting but for them to make me wait that long THEN be so rude on top of it is unacceptable. Go anywhere else but here, trust me.

Fantastic experience: Help me get my sugars down way down good Dr.put me on the right meds and loss some weight

Negative experience: Rude, inconsiderate, I'm currently looking for a new Dr..

Fantastic experience: Dr Roy is a very good thorough Dr... He's our family Dr.... He doesn't have a problem to send you to a specialist if you need it... He's very personable and cares about his patients... He may seem in a hurry, but he's very busy and he will get you taken care of.... The staff is awesome... They are very flexible with your appointments... If your running a little late they have no problem with that... His nurse Jennifer is on call 24/7, she is just awesome... If u need Dr Roy in an emergency she can get in touch with him... I recommend Dr. Roy to everyone I know...

Fantastic experience: I can say I’m Lisa moore( fitness pro} doc, is the best doctor I have ever seen, I have seen many, he takes the time to know your problems instead of a doctor asking you what’s wrong and write n a prescription-; he may take longer than most appointments, but he thruel with you , he cares and is going to fix the problem. Why do you think he has 20 or 30 people wait n for him, he is the best at what he does, Lisa moore

Positive experience: I had been there 2 times and they were all good. Dr Chris and other ladies were very nice and supportive. I am writing this review just because of the experience when I called and asked about an invoice that I paid in full with cash at the service day. I guess because I am an Asian, still have some accent when I speak English that make the lady either couldn’t hear me or understand me, then she hung the phone up. I called in the second time and she kept saying “what, what is it”. I then said OMG you couldn’t hear me, understand me or what, she hung up again. When I called again, she asked if I am going to be nice to her or what, I said that was because you hung up on me. There were she hung up on me again. I called AGAIN, the other lady picked up the phone and she could understand me perfectly and helped me solve the problem. That make me wonder why the First Lady couldn't. I think it was just simple that I just had a question about the service that I paid $800 cash and was still got billed. I CAN SWEAR THAT EVERYTHING I SAID ABOVE WAS TRUE. IF I SAID ANYTHING WRONG, ANY BAD THING CAN HAPPEN TO ME. Dr Chris, when I was talking to you on the phone, I could still hear that First Lady talking about me, like she had no care if I could hear her on the background. This is so RUDE AND UNPROFESSIONAL. To Dr Roy and Dr Chris, if you two see this review, please fix the problem. And please don’t let this issue go any further. Thanks

Fantastic experience: Dr. Roy a very thorough. And he takes time with each patient to determine what is wrong and what needs to be done to cure whatever is wrong with you. Be prepared to wait.

Fantastic experience: Dr. Roy has helped greatly with all of my medical issues. He pays great attention to my concerns and treats my issues with quick and professional care. I would highly recommend him to anyone seeking a new medical care provider.

Negative experience: THE FRONT OFFICE IS SO SWEET! BUT THE DOCTOR AND HIS HELPER ARE HORRIBLE. THEY ARE RUDE AND SHORT. THEY LEAVE CLINIC AT 3 PM AND DONT RETURN TILL ALMOST 5 PM EVERYDAY. NO CHANCE OF ME EVER STEPPING FOOT IN THIS CLINIC AGAIN!

Fantastic experience: Wonderful doctor and staff

Positive experience: It would be helpful if his website provided an email address to send /forward from coverage providers emails regarding prescription questions.

Fantastic experience: Great Doctor. Will make sure u don't need another visit.

Fantastic experience: Best most caring doctor. He is taking excellent care making sure I get the best treatment for my Multiple Sclerosis. I promise he is top notch if you want the best go see Dr. Roy!

Fantastic experience: Very good and font desk is nice

Fantastic experience: Dr Roy is the best ever. He goes above and beyond for my entire family. His nurse Jennifer is amazing. I can always get her on the phone. He makes sure that he is thorough with my medical care. His front desk is precious!

Negative experience: Angie, who claims she was the manager called me regarding a bill of my deceased mother. After informing her she was deceased she begin to ask questions regarding her death as if I was lying . She also had me on speaker phone while someone yelled and said she has bill due and slammed the phone down and hung up. I really do not appreciate how business is conducted in this office and why would you question someone about a loved one death.

Negative experience: The front desk staff is very rude. One time they hang up the phone on me and the second time they were laughing at me while I was talking. They had me on a speakerphone or something. After that I decided to cancel my visit.

Negative experience: Very slow....four hours just to see the doctor. It's stupid!!!