 
                            HealthFlex Home Health & Hospice
 
                                            Information about HealthFlex Home Health & Hospice
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Our comment from Nutrifinder.net about HealthFlex Home Health & Hospice:
HealthFlex Home Health & Hospice is dedicated to providing exceptional in-home health care services tailored to meet the unique needs of each patient. Our team is recognized for their compassionate and highly skilled professionals who ensure a comfortable and safe environment for recovery.
Customers frequently praise the:
- Prompt and accommodating service from our staff.
- Expertise and knowledge of our nursing, physical therapy (PT), and occupational therapy (OT) teams.
- Commitment to communication and care coordination.
- Friendly and caring approach that makes patients feel at ease.
- Thorough follow-up and attentive service, ensuring that all needs are met.
While the majority of feedback is overwhelmingly positive, a few clients have noted minor scheduling inconsistencies. However, these do not detract from the overall satisfaction experienced by most users.
HealthFlex is highly recommended for anyone seeking reliable and compassionate home health care services.
HealthFlex Home Health & Hospice: Reviews
Positive experience: I have had a great experience with the HealthFlex team. They are prompt and always accommodating to your needs.
Fantastic experience: Wonderful staff. Sue and Vinh were the best
Fantastic experience: The staff was very helpful and friendly. Making sure that i was in a safe environment in my house. They answered all my questions that i had. Ther knowledge and and patience they had was great. Great staff you have working for you and me. Thank you
Fantastic experience: Jimmy is kind and good at his job. Always on time
Fantastic experience: Wonderful. I have been cared for by HealthFlex since 2020 I believe and I've received excellent care from the team. Nursing home visits, P. T and O. T. O. T has made my home accessable for my care. P. T has been great and the nurses give excellent care My meds are reviewed and discussed, I receive follow up calls from HealthFlex. I highly recommend HealthFlex. Sincerely. Ms. Eartho Barnes.
Fantastic experience: The care team to visit my home were very attentive and informative as to what I may need in the future. I plan to have a knee surgery within 2 months and I will call back and start the process. I appreciate all the help and information they gave me thank you
Fantastic experience: HealthFlex provided multidisciplinary in-home support for my father after weeks in Skilled Nursing following a fall. Everyone was kind, professional, and helpful. Services were well coordinated. Communication was timely and clear. Great service!
Fantastic experience: They do excellent work
Fantastic experience: I admire all the effort the Physical therapist spent in details with me. It really made me push further to want to have stability in my walk and I succeeded thank you, Russ.
Fantastic experience: I had 2 nurses, an occupational therapist and a physical therapist come to my home after my back surgery. They were all extremely professional and very helpful. I highly recommend HealthFlex
Fantastic experience: The PT who Healthflex sent after my shoulder surgery, Jessica Bailey, has been a huge help in my recovery. Helping me figure out ways to sleep with a huge sling on my arm, exercises to keep my legs strong while I’m less active, encouragement about how far I’ve come when I get frustrated with my progress, and more. A lovely presence in my life with her supportive attitude and knowledgeable skills. Grateful I’ve had her every week since the surgery.
Fantastic experience: I would recommend Health Flex Home to anyone!! Their staff is easy to work with and the RNs, OT and PT absolutely exceptional!!!
Fantastic experience: 2nd time getting home support from this company. Loved it both times. Home nurses are very knowledgeable and take great care, and have spent the time to teach me things that weren't thoroughly explained in hospital. Very happy. HIGHLY RECOMMEND you request Healthflex when you need home healthcare.
Fantastic experience: I’ve had a few experiences with HealthFlex. Both with their nursing staff and physical therapy. Both have been outstanding. I’ve had Jim. the physical therapist, on and off for a year and he is amazing. I’ve had a few nurses, right now I’m seeing Megan and she’s kind and professional. I wouldn’t go anywhere else for my care. I feel very lucky to be under the care of HealthFlex
Fantastic experience: Great people, great care!
Fantastic experience: Great service from this company. Each person was friendly, explained their purpose, and took their time providing their services. Highly recommend!
Fantastic experience: Good service and follow up. I would recommend trying them for home health post hospitalization.
Fantastic experience: We really enjoyed working with the nurses, PT and OT personnel. They were very respectful and helpful.
Fantastic experience: The inter-professional team worked so well together to make sure my father received the care that he needed after being hospitalized twice in a few weeks for having a stroke and pneumonia. They saw the potential in him to return to his prior level of function and didn’t write him off (like some other health professionals) just because he is in his late 90s. Thank you for the excellent nursing care Kristin and Ish, and rehab team care, Celeste and Stella!
Fantastic experience: It's A'ight. It's all good. P - town represent.
Fantastic experience: This is agency is a good one. The nurse came on the same day we sent an urgent message. The OT has been great and didn’t give up on Mom (even though she’s mostly bed bound at this point). They at least can do some stretching and other muscle stimulation activities. Good communication with scheduling visits.
Fantastic experience: Very caring very professional very considerate and understanding to the patients needs willing to help and encourage the patient I love this company
Negative experience: Excellent
Hello Claudia, thank you for your review. Hoping that if you had an excellent experience than the 1 star rating you gave may have been a mistake. Wanted to check if this is correct. Thank you.
Fantastic experience: I had an amazing experience with healthflex the nurses were courteous kind and knowledgeable
Fantastic experience: HealthFlex has great Nurses, Physical Therapists, Occupational Therapists and Speech therapists. They came after my 104 year old father-in-law got home from the hospital and have taken great care of him.
Fantastic experience: I appreciate home flex so much. After my dad’s hospital stay, they sent a nurse, physical and occupational therapy, and someone to help with showers. They called every day to update appt times. They were very respectful and kind to both of us, and very competent in their respective jobs. If he needed supplies, they ordered them. They made sure he was independent enough to take care of himself. Thanks to all for their help .
Fantastic experience: People very helpful and caring David would text me every time he wanted to come by and help me out!
Fantastic experience: The PT Dr Sloka was excellent and very kind
Fantastic experience: Very knowledgeable, professional, and helpful.
Fantastic experience: Healthflex provided Physical Therapy at home for me after two knee replacement surgeries. Good PT is critical to successful knee surgery and Healthflex’s care was excellent.
Fantastic experience: Excellent service. They have kept up with follow up whenever the get a call notice especially when power is shutoff here due to our bathroom construction.They have been very conscientious about also asking if any help is needed whenever they call and that is much appreciated. I am very satisfied with the service.
Fantastic experience: Excellent, reliable and berubfriendky and compassionate. They made the difference after a very difficult surgery in my long road to recovery. Thank you!
Fantastic experience: My Healthflex nurse was Tamara Laguatan. Always on time, caring, efficient and thorough in her checkup. Always questions about how I was doing and feeling and showing concern for my post surgery. Interesting to talk to and a true professional She definitely has chosen the right career. Martina Alexandre
Fantastic experience: Great service and care from HealthFlex!!! The nurses and PT staff did an excellent job of tending to my care while recovering at home from a fractured pelvis. I would highly recommend their services!!!
Fantastic experience: Wonderfully caring and efficient therapists following two new knees! Will recommend Healthflex to everyone I know!
Fantastic experience: I was so impressed with the physical therapist, Occupational therapist and theNurse That came to my home after being discharged from rehab rehabilitation in a facility. Thanks for all your help and I hope all of you have a wonderful holidays. If the need to have in-home care therapy arise again, health flex would be my first choice thanks again
Fantastic experience: Thank You HealthFlex Home Health... Five Stars... Professionals for your Awesome care during my recovery! Sincerely appreciate your time, treatment plan and effort!
Fantastic experience: HealthFlex is so great!!! Nurses, PT, OT, and all staff are very polite, commutative, and very helpful!
Fantastic experience: After my 99 yr old Mother fell twice within 2 days we had to get her help. She slightly injured her back. She has bad arthritis on her knee and just falls when the pain gets to her. The nurses and OT have come and checked her out when her Dr put in the recommendations. They spent time with my family and my mom to see what she needed to make the house more safe for her. The nurse advised us that certain medications need to be taken at certain times. We were never advised from her doctors or never said on the pill container. They are very helpful and respectful to my mom and asks her questions on how she feels and what they can do to help her. The OT Frank is just the best with her. We are so happy to have Health Flex expert health care workers come to our house and help us out for these couple of weeks. Sorry this will all end soon.
Fantastic experience: All the personnel that came to the house were pleasant and easy to work with They gave me the care that I needed and reports that needed to get sent in
Fantastic experience: The Healthflex therapists who have helped my husband with his speech, movement, and daily activities have been very good. Jack has Parkinson’s and broke his hip in July. The team taught him exercises and worked with him so he would be more confident in venturing out. Besides my husband I have had Healthflex physical therapists for my balance issues. All of them have helped me with exercises. I practice them to strengthen my core and legs. Recently I have fallen a couple of times which sets me back, but I continue to exercise. I have good things to say about Healthflex.
Fantastic experience: Extremely helpful during my recovery period. Nurse was full of tips for my health and suggestions on improving home safety.
Fantastic experience: Therapist Kristiane Nygaard is very good. She is knowledgeable, attentive and caring. I am extremely impressed by her and pleased with the service she provided.
Fantastic experience: High quality level of nurses and physical therapists assisting someone in need is a real 5 star Team! Thank you for your help!
Fantastic experience: Good deal
Fantastic experience: Kathleen Chen has truly given an outstanding and positive face to Health Flex Home Health & Hospice by her pleasant, professional and compassionate manner. In the past few weeks that she has worked with me to help bring back my energy and healing after lower back surgery, I have personally experienced the following qualities in Kathleen as a teacher of Occupational Therapy: a superb listener, detailed, supportive and caring explainer who makes the exercises being taught understandable and manageable. I am grateful to Health Flex Home Health and Kathleen for guiding me back to healthy daily living. Carmel Garcia February 17, 2024
Fantastic experience: I had the best experience with HealthFlex Home & Hospice. Before leaving the hospital after my surgery, I asked for a physical therapist and occupational therapist to visit me at home in my post operation phase. Kyle was my PT. He listened to me and provided me with the necessary tools to meet me where I was, especially in the early weeks of my operation recovery. He made me feel confident in the achieving physical recovery. He also was very good at explaining why certain exercises were necessary to do at each point in time and what they helped strengthen. Kathleen Chen was my OP. She was referred to me by Kyle, actually. We really meshed well. Kathleen helped me survive my home (with a toddler!); in the last 5 weeks, I’ve gained so much confidence in how to do simple but important things around my home (shower, reaching for dishes, getting in and out of bed, walking the many stairs and opening the doors). I could not be where I am now physically and mentally in my recovery if it weren’t for Kathleen. She is a good listener and always has a good tip on how to do something differently if the first way wasn’t working for me.
Fantastic experience: Our physical therapist Kyle was great with my mom. Very patient and knowledgeable with my mom. Very very patient and understanding to our needs.
Fantastic experience: Have had nothing but a great experience so far with Health Flex. Great communication and quick turn around time with the RN staff and RTs. Was able to discuss urgent matters such as follow ups and resupplies especially during a time where it’s difficult to get a human on the other end of the phone instead of a machine. Would like to specifically commend Folake RN, Sheila RT, Thuy NP in terms of their text communication, bed side manner and care! Thuy has been coordinating with Folake and us in regards to wound care and have significantly improved the pressure wound. Would also commend Kaye and Katherine! Great team
Fantastic experience: Kyle was a wonderful PT for my husband, Tony. He was empathetic, flexible, not pushy, and very effective in motivating Tony. The OT, Douglas, was informative and fun. Tony made visible progress with their help and we appreciate the service. Thank you!
Fantastic experience: I bonded well with Kathleen the occupational therapist and Kyle, physical therapist. They did their best to get me stronger. I highly recommend them both. Happy. Did the best I can, but it takes time.
Thank you, Ronnie! We'll be sharing your feedback with the team.
Fantastic experience: I love the work that Kathleen and Dr. Kyle physical therapist has been doing with my mom I would highly recommend them they got my mom back strong and moving again thank you guys keep up the good work
Fantastic experience: Kathleen Chen, occupational therapist from Healthflex, was excellent. I’ve met many OTs and PTs but she gave suggestions and advice that no one else had provided. She spent time assessing my needs and allowed me to test different products to find out if they’d be helpful for me, before I bought them. I’d recommend her highly.
Thank you so much for the feedback! We will be sure to let Kathleen know.
Fantastic experience: Great service from both PT and OT people. They worked well with my father (80+ years) and got results!
Thank you for the great feedback!
Fantastic experience: Health flex staff was professional and responsive to my questions. They kept me informed as to procedures and scheduling. I would happily recommend them to friends and family.
Thank you, Claude! We are grateful to be part of your care team.
Fantastic experience: I found my home health aide very able. He came to me after surgery. My goal was to improve my walking and leg strength. We started out with easy exercises and increased over time to working with machines. I was able to walk two flights of stairs easily by the end of our work together. He was very supportive and easy to get along with.
Thank you for the wonderful feedback, Susan! So glad to hear you are doing better.
Fantastic experience: My PT called me before his visit and set up a convenient time for us to work on getting me stronger so I can get back to my life as I knew it before my hip replacement surgery. Kyle was great!
Thank you for the great feedback regarding your PT!
Fantastic experience: Very professional and compassionate.
Fantastic experience: My Dad’s home care nurse Natalia is the best! She’s compassionate and she knows what she’s doing. This is the 2nd time we had her. I actually requested her and when she called to set up a time to come check on my dad, I was so happy. My whole family is very fond of her. She’s very nice and she treated my dad as if her father.
Fantastic experience: Love this Home Health Agency!! Working with Kristina Boynova has been the best! They provide top notch care to patients and have been so easy to work with and super organized!
Negative experience: Don’t give out your number, won’t stop calling, and very RUDE people!
Fantastic experience: Staff was very friendly and efficient.
Fantastic experience: Occupational therapists have been great. Home health aide and home health nurse both doing great job.
Fantastic experience: I had a wonderful experience with Health Flex. The staff was very professional but friendly and caring about my needs.
Positive experience: Good home visit PT, some scheduling inconsistencies. Great PT assistants also.
Fantastic experience: The HealthFlex people are the greatest. RN's Natalia and Mary Kate are better than ten's if that is possible. Then PT Will turns out to be the very same rating. I would only wish that some of the Dr,s. were as efficient as Your Nursers are. Please "do not ever change the way that They operate. I only wish that I could give You more than 5 stars as You all deserve it.
Thank you for the wonderful feedback, Robert!
Fantastic experience: Charles is very excellent of what he does for John Latessa thank you. Jay also does good at what he does for him. We like them both very much.Keep up the good work. Thanks again Shirley Latessa
Thank you, Shirley! We appreciate the positive feedback and will let your clinicians know.
Fantastic experience: Nurses were great. Very helpful and very professional.
Fantastic experience: I am being cared for by healthfex
Positive experience: They do a great job and keep you informed on everything going on.
Fantastic experience: Excellent nurse, PT, and home health aide.
Fantastic experience: Wonderful company with experienced and knowledgeable employees!
Fantastic experience: HealthFlex
Fantastic experience: The Registered Nurse, the Occupational Therapist, and Physical Therapist have been excellent. Knowledgeable, kind and attentive.
Fantastic experience: The HealthFlex staff are caring, compassionate, and knowledgeable. They listen to my questions, hear my concerns, and are so helpful with solutions. I would not hesitate to recommend HealthFlex Home Care to my family and friends.
Positive experience: The HealthFlex team that cared for my husband did a great job of giving him the tools he needed to carry on with daily living. He responded to them well. They were all compassionate as well as skilled at their jobs. I would use HealthFlex again.
Thank you for letting us be part of your care team!
Fantastic experience: Very attentive and professional staff. Kathleen and Pia really helped our family member get back on her feet. Highly recommended!
Thank you for the wonderful feedback, Hans!
Fantastic experience: The nurses and therapists have been so kind and caring with my mom. She looks forward to their visits and is walking so much better thanks to the exercises they are doing with her!
Thank you for the kind words, Karen! Happy to be part of your mothers care team.
Fantastic experience: They are the Best, I appreciate all the service they have given my aunt...Thank you All
Fantastic experience: This was my first time needing home PT (knee replacement). 100% satisfied! They took care of the setup quickly with no cost to me. Communications, initial consults and regularly scheduled PT visits were professional and caring.
Wonderful to hear this, Jon! Thank you for allowing HealthFlex to be part of your care team.
Fantastic experience: In trying to meet the various services I need to support a relative, my Doc suggested FLEX. They determined what was needed, reviewed w/us, scheduled it. No cost to us. Insurance paid all. Stocked w/nurses, 24 hr phone support. I got my life back and stopped panicking. Highly recommended! They’re amazing.
Thank you for the wonderful review! We appreciate you letting HealthFlex be part of your healthcare team.
Fantastic experience: Outstanding service an support; knowledgeable and professional.
Fantastic experience: They've got a really great staff, they provide great care, they're very attentive and responsive, and the do a really great job communicating with family members. I've been very grateful for the care they've provided for my elderly mother after she came out of the hospital.
Fantastic experience: Very responsive, knowledgeable team - tremendously helpful for my husband’s recovery from knee-replacement surgery.
Fantastic experience: I was very happy this program they help me and my dad a lot I recommend 100%
Fantastic experience: The Home Health Nurses from HealthFlex are conscientious and dedicated professionals.
Fantastic experience: Very professional, yet personable too. Helped my senior mom feel at ease while changing her dressing.Utilized safety health measures before, during and after. Let us know when schedule changed by phoning ahead. Very grateful for their kindness and excellent care!
Thank you for the feedback, Janis! We enjoyed being part of your mother's care team and wish her well.
Fantastic experience: The home service was excellent, particularly at a time when I was feeling very down and confused. They helped me understand what I needed to do to get back in shape with both my breathing and physical exercise. Thank you. George
Fantastic experience: The nurse and physical therapist are taking really good care of my father-in-law. They are very helpful and supportive.
Fantastic experience: The five star assessment of the HealthFlex Easr Bay is well deserved. Their personnel is professional, sympathetic, timely and courteous. Would and have already recommended them to anyone in need.
Fantastic experience: Since my release from the hospital, Mindy has been to check on me 5-6 times. She is very professional and even helped me bandage a wound i got getting the mail. She is very personable and now seems like an old friend and i know i can depend on her if i need her.
Fantastic experience: The process was efficient and the providers amazing. Everyone was on time, was knowledgeable and kind. The in home care was vital to my recovery, and Home Health Services was extraordinary!
Fantastic experience: So quick to respond and extremely professional and caring. I appreciate everything they do to make me comfortable and feeling better ! Can't say enough about Natalia.
Fantastic experience: All three of the healthcare workers, the PT, the OT, and the nurse, have been great communicators, and helpers!
Fantastic experience: Thank you so much for everything done for me
Fantastic experience: The people I have dealt with have been professional and very caring. They have thoroughly explained their treatment plan and solicited me for advice, suggestions and concerns. They are very good at keeping me informed.
Fantastic experience: The team members had contact with were warm, empathetic, gave good care and keep notes on each visit. Really enjoyed interaction and gave me a good support to my recovery. Thank you.
Fantastic experience: This is the second time I've used HealthFlex Home Health Services. I have been impressed with the friendliness and the caring and compassionate attention my husband has received from their skilled staff. I would recommend this service to anyone in need of home care for themselves or a loved one.
Fantastic experience: Highest quality home health care, great communication and utmost kindness
Fantastic experience: The health care workers are skilled, thorough, listen carefully, and answer questions or get answer for you. I am improving under their care.
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