Hera Beauty & Wellness: Mirela Cernaianu, MD

Fantastic experience: This practice is amazing!!!

Fantastic experience: At Hera Beauty and Wellness Dr. C and her staff go out of their way to make you feel at home. It is evident they really care about the whole person, and want to make sure you are fully informed so you can make the best decision as to your own care. In addition to many areas, Dr. C is also a highly regarded expert in Hormone therapy. Her expertise and compassion is a far cry from my first Dr. telling me, " just take more advil and drink more coffee." I'm amazed at how much adjusting your hormones can really change your life. I also just had my first Sofwave treatment and am already seeing great results. I have a thin face and am seeing more fullness in my midface and jowl area, and some tightening in the jawline. It is an awesome procedure and the best part is, there's no downtime!

Fantastic experience: I want to say, all the ladies, Adriana, Kayla, Jessica and, Meg are the sweetest, most patient people I've ever had the pleasure of speaking with! Also, Barbara Lee NP is the nicest lady you could ever meet! Coming from someone who was in the Medical and Dental field for over 30 years, I know how difficult it can be when working with people who aren't at their best. It's so important to have the people who are in charge of your health, to be patient, understanding and compationate!!

Fantastic experience: Dr. Cernaianu and her team are amazing! I have never met a better doctor and I've been to hundreds in my lifetime. She gets to the core of the issue instead of just treating symptoms! I highly recommend her and her team for your medical needs.

Fantastic experience: Dr. C and her staff are absolutely the best! Dr. C has helped me tremendously over the last several years. I appreciate her holistic approach to medicine and her care for her clients. It's very evident the passion she has for health and wellness . Dr. C and her staff are not just knowledgeable but incredibly kind, compassionate, and accommodating. Dr. C and her staff go above and beyond to make their clients feel heard and taken care of. My family and I are so grateful for Dr. C and Hera Healthcare.

Fantastic experience: Dr C. and all of her staff are among the most professional, competent, patient and compassionate health care providers I have encountered.

Fantastic experience: Dr. Cernaianu and Hera Health Care is a wonderful place from which to receive medical care. I (61f) have been a patient of Dr. C, as she is affectionately called, since 2014. She is a top notch doctor who has helped me resolve many health issues (HRT, gynecology, thyroid issues, solid recommendations with my cancer diagnosis). I trust her for all things health wise.

Fantastic experience: Dr. C is amazing and very knowledgeable about hormones for both men and women. She was able to help optimize my testosterone levels and since my pellet procedure , my life has improved dramatically and I wouldn’t trust anyone else with this information and I feel like I owe her the world for this information and change that has happened before my very eyes.

Fantastic experience: Dr. Cernaianu is so knowledgeable, helpful, and compassionate. Her team is very friendly and helpful as well. Definitely recommended if you are looking for a gynecologist with a holistic approach! :)

Fantastic experience: The of Westlake Village! Dr. Cernaianu Is the best! And her staff is also amazing! I greatly appreciate Dr C’s Knowledge and expertise regarding nutrition and holistic health along with her Western medical training. It is a beautiful combination to have available to do a deep dive into your medical history. I wish all doctors conducted their practice in this manner!

Fantastic experience: I have been under the professional care of Dr C for over a year. The menopause journey has been a challenging one (going on 10 years now!) and after trying many options with my previous OBGyn, I learned that it would be best to find a dr who is a HRT specialist. After researching multiple specialists, I found Dr C to be a good fit for me. She and Aly have been my saviors during my journey! Bonus: the front office staff is super kind, very helpful and so inviting the minute you walk in. Back office is also great and very helpful! Bottom line… do yourself a favor and schedule a consult with Dr C. She will change your life for the better!!!

Fantastic experience: Dr C has been amazing with my daughter, myself and my husband!

Fantastic experience: I have been going to Hera Beauty & Wellness- Mirela Cernaianu for many many years and recommend her and her staff highly. Dr. C. is incredibly well educated and informed on the human body and has helped and both my husband and myself with a vast range of medical issues. We are grateful to have someone who we trust and feel comfortable with. I love her ever expanding Beauty and Wellness programs, I have benefited from her Morpheus 8 treatments that I did not find painful (but I do have a high tolerance to pain). It helped with the bra fat that would not go away after giving birth to my son years ago. If you can go to one of the events they have that showcase their programs - GO! You will get to see all the great services offered and get to sign up for any special deals.

Fantastic experience: My many years and appointments with Dr C and the staff leave me wondering sometimes is there anyone better for my health care? I always look around and the answer is no! She is a very skilled dynamic and authentic doctor and I feel like I don’t want to ever give that up…she has evolved and grown her practice and yet maintains her essence as a person who seeks the best for her patients and i am grateful for her care. Now my problem is I don’t always get to see her as she is busier and has shifted to others supporting the overflow…but they are capable and she is there to check anything that needs her eye.

Fantastic experience: I'm incredibly grateful for the exceptional care I've received at this office. Dr. C is not only knowledgeable but also compassionate and persistent in finding solutions. She has helped me through gut problems, hormones and put a wonderful package to help my melasma and acne scars on my face. The staff, especially Jessica and Meghan, are kind, helpful, and always go the extra mile. Jessica will always answer my questions in a timely manner and lights up my day with her kind words. Meghan is amazing and knowledgeable as well. She understands what your concerns are and will do her best to make you happy. She cares, they all care! I've never felt so well-cared-for by a medical office. I truly admire and appreciate this team that dedicate their day to empowering women. Thank you to all of you beautiful ladies in this office.

Fantastic experience: Dr. C and her amazing staff set the standard for excellence. As a doctor myself I can honestly say they are the best in their field. 5-stars all the way!

Fantastic experience: Dr. C is an amazing doctor. I have seen her for about 10 years now. She's not only is my gynecologist, but treats my hypothyroidism as well. She practices functional medicine, and is not afraid to think out of the box. Dr. C will do what she needs to do to get to the root cause of your problems. She's very thorough and not afraid to suggest alternative treatments. I highly recommend her if you're not happy with your traditional doctor.

Fantastic experience: Dr. C is a very knowledgeable doctor with a nice bedside manner. All the PAs that I've seen thus far, are as well. Pleasant clean office, attentive front desk staff.

Fantastic experience: Dr.C and her staff give compassionate care to all her patients. Very knowledgeable and welcoming, I know I’m getting excellent care. Dr. C is a unique gift to her patients.

Fantastic experience: I Love Hera Health Care. Dr C and the staff treat you like family. You forget your in a doctors office. I Love Dr. C and I think everyone should want a doctor like her. She tells you like it is! Who wants someone to sugarcoat anything when it comes to your health. I even recently took my teenage daughter to see Dr C rather than a visit to her pediatrician. Being a patient for many years i’ve seen the business grow they have much to offer and because of the integrity of the business I would go with Hera Healthcare beyond my healthcare needs.

Fantastic experience: This is the absolute best place! Dr C is my OB and I couldn’t imagine a better one out there. She is extremely knowledgeable, detailed and with you every step of the way which is so rare to find with OBs. I’m able to text the office when I have questions and get fast answers which has been helpful throughout my first pregnancy. I also love everyone in the office! Aly is the sweetest human and so amazing. Kayla and Megan at the front are always so nice and personable. I can’t say enough nice things about everyone! Would 100% recommend using them as your OB!

Fantastic experience: Dr C and her staff are amazing. My hairstylist recommended Dr C after I was telling her that I just didn’t have energy, was abnormally tired and had several other midlife issues. I wasn’t really sure what I was hoping for when I went in for my first visit, but I knew something just wasn’t right. Dr C explained that my issues were most likely related to my hormones. This surprised me as I didn’t have the typical menopausal symptoms. No night sweats, no hot flashes or weight gain. I thought I had just cruised through menopause. I was very wrong. Fast forward four years, and thanks to Dr C, my hormones are balanced and I feel better than I did 15 years ago. But It doesn’t stop there. This past year I had severe stomach issues that no one could diagnose. I was in constant pain. Even the GI doctor had no answer except prescription medication to reduce the acid. This did not help the problem at all. After being in pain for almost 5 months, I again turned to Dr C for help. She recommended a natural product that contained a peptide as well as other natural ingredients, and within a week of taking it, my issues had resolved completely and have not returned. Dr C is now my Dr for all things. She is knowledgable, caring and has a wholistic approach when treating patients!! She doesn’t just give meds to mask a symptom. She finds the root cause. Thank you Dr C, Jessica, and the rest of the Hera team for your dedication to helping others become healthier better versions of themselves.

Fantastic experience: Smart Dr. and the entire team are kind and as helpful as can be with me. Dr. C and her staff are devoted to your health and beauty. They all listen to you .. this is good .

Fantastic experience: Functional medicine with deep expertise and intentional understanding of the whole patient. I finally found it!

Fantastic experience: Love the doctor and staff!

Fantastic experience: I am so grateful that Dr. Cernianu is interested in my entire health and she's very knowledgeable and caring. The staff has always been kind and efficient. Highly recommend Dr. C and her team.

Fantastic experience: Dr. C is a consummate professional and her staff is over the top friendly and caring. I highly recommend Hera Beauty & Wellness.

Fantastic experience: Dr. H is amazing! By far the smartest and most comprehensive OBGYN out there! I was having pre menopause debilitating headaches and my other doctor suggested the PILL!!!! Come on now. I switched to Dr. H and headaches are manageable. Feeling way better overall in general. Thanks Dr. H! You are a lifesaver!

Fantastic experience: Get the results you are looking for.

Fantastic experience: Great office, warm welcoming! I will definitely be back and referring patients there.

Fantastic experience: Good environment, friendly stuff, good flexibility when you need an emergency appointment and we know Dr "C" for more than 15 years and she always takes care of her patients. ANDRES GARCIA

Positive experience: I do recommend Dr C,, She Is An amazing, thorough doctor and her staff is very professional. However, calling her office to make an appointment or ask a question is frustrating because most of the time no one answers the phone, nor ever calls back after leaving a message. I hope they get the administrative portion of the business cleared up soon, Dr C is worth it!

Fantastic experience: Dr. Cernaianu is phenomenal!!! I have been her HRT suggested for one year and I am so grateful bc it changed all the discomfort and symptoms of my menopause. I feel great and energetic

Fantastic experience: Dr. C’s office feels like home to me—welcoming, kind & professional! I love her and I love the staff. All the medical & the any-aging treatments I have received have been so vitally helpful with great noticeable results. I thank God that I found her! Highly recommended!!! Dr. C has been invaluable for the care & health of my special needs grown daughter. She is compassionate and goes above what is expected. I love her for this!!!

Fantastic experience: Dr C LISTENS to my concerns and is very responsive! She is knowledgeable and helpful. She is my go-to for any beauty and medical concern.

Fantastic experience: Doctor Mirela is very intuitive to your needs ,she and her staff are very caring and professional.

Fantastic experience: Wonderful staff and holistic approach to healthcare. Very thorough!

Fantastic experience: What started as a simple gyn concern that I was referred to Dr. Cernaianu for has led to a total improvement of every aspect of my life. Her podcasts are a free gift of all the information other doctors don’t have the time or passion for their patients healthcare to give you. I’m looking feeling and moving younger every day. So is my husband. Yes, it’s possible, we are proof.

Fantastic experience: After many attempts to find a doctor to help with hormone related health issues, I finally found the right one! I can not emphasize how blessed I was to find Dr. C who cares about the patient and cares about finding the root cause not just mask symptoms. The level of care is the best I've experienced and her staff aligns with that as well.

Fantastic experience: The best

Fantastic experience: I first learned about Hera Beauty & Wellness through the Moms of Conejo Valley community, where Dr. Cernaianu’s reputation as a leader in her field stood out. After listening to several episodes of her podcast, I was struck by her deep expertise, extensive training, and thoughtful approach to treatment plans. It was clear that she and her team were exceptional. I am currently receiving Bioidentical Hormone Replacement Therapy (BHRT) for perimenopause, and my experience has been nothing short of transformative. From the very first contact, I knew I was in the best hands. Jessica, who answered my initial call, was compassionate, patient, and incredibly knowledgeable, instantly putting me at ease. Walking into their office felt like stepping into a luxurious European day spa—it’s beautiful, calming, and impeccably welcoming. Every member of the team is truly an angel. Their warmth and kindness make every interaction feel as comfortable and enjoyable as catching up with a close friend. A special shout-out to Ally, their phenomenal Physician’s Assistant and Nutritional Coach! She has guided me with a perfect mix of expertise and encouragement, helping me overcome obstacles with tailored knowledge and actionable steps. Thanks to her support, combined with the BHRT, I feel like I’ve regained the energy, strength, and vitality of my twenties! The team at Hera Beauty & Wellness doesn’t just provide treatments—they support their clients on every level: physically, intellectually, and emotionally. Their dedication to excellence and care is unmatched, and they truly set the standard for what a wellness practice should be. If you’re looking for the very best, look no further—Hera Beauty & Wellness is best-in-class!

Fantastic experience: I highly recommend seeing Dr. C. For all middle-age women who no longer feel like themselves, I highly recommend seeing Dr. C. Please get tested and get the pellet hormone replacement therapy. It is life-changing - please do not go see doctors and listen to them say that you do not need your hormones tested you do! So please go now and change your life. Hormones also have a huge impact on depression and anxiety so get them tested. It took years to get someone to listen and run the test I needed. Dr C listened and did not hestitate. I had gone through menopause in my late 30’s and no one figured it out. I had an autoimmune disorder that had go undiagnosed. I had been searching and going to doctors and specialists for years. With in 2 months of seeing dr c I had answers and a path to follow. I wasn’t crazy it was not all in my head. It has taken years to rebalance but I am 1000% better. I cannot thank her enough for giving me back the ability to live.

Fantastic experience: When you walk in the door, you will be greeted with smiles and friendly, sweet ladies. I’ve been going to Barbara Lee for close to 10 years now and when she moved to this practice, I have to say I could not be happier. Everyone that works there is so kind and so helpful and they all understand about being a woman and the intricate of healthcare

Fantastic experience: Dr C is just great! Feel like she looks at everything health wise. Office staff is always pleasant and helpful

Fantastic experience: Having personal issues with my wife and myself and I came in to get Viagra the PA very young probably late 20s early 30s was very understanding and did not make me feel embarrassed. She feel my prescription and we’re getting along great with my wife. I am thank you she had a great patient doctor or PA relation relationship thanks

Fantastic experience: I have been seeing Dr.C for many years. She is very knowledgeable, professional and takes the time to explain things. She has podcasts on women’s health that are interesting and answer a lot of questions. Her office occasionally holds vendor parties where you learn about her equipment and technologies in the areas of beauty, weight loss, and other concerns of the body. Her staff are always thorough, personal and friendly!

Fantastic experience: Dr C and her staff are the BEST! I highly recommend her as a doctor to support all of us in our health, longevity & vitality journey….. She and her staff changed my life!

Fantastic experience: Dr. C is a wonderful doctor, the best in Conejo valley. The staff is also very good. Highly recommend!

Fantastic experience: I feel I have found a doctor that cares and is understanding of my needs. My first visit I needed my husband to assist me because I was so sick. Dr. C took over an hr to assess me. Since that initial visit I have gained my health and life back. I feel very confident under Dr. C care! Thank you Laura Wray

Fantastic experience: Dr. C and the entire team are beyond impeccable. They truly go above and beyond with every phone call and visit. Thank you for taking care of me!

Fantastic experience: Hera healthcare is filled w such kind and awesome staff. A while back I was having some serious health issues, no one was taking seriously and they were the first out of so many doctors that actually identified the problem and prescribed me the right treatments. I highly recommend Hera health care.

Fantastic experience: The staff at Hera Health are so helpful and welcoming. It’s such a pleasure to go in for an appointment with Dr C, and Alyssa. I’m so glad I found them! They are exactly what I’ve been looking for in this stage of life!

Fantastic experience: Happy with her and her staff.

Fantastic experience: I have been going to Dr. C for almost 10 years. Her recommendations from hormone replacement to V-tone have changed my life for the better. I have recommended her to many and they in turn have continued the chain.

Fantastic experience: Dr. C. and her HERA HEALTH staff are nothing short of AMAZING. I am beyond grateful for the care and kindness they give me EACH and EVERY time I need them. Menopause has no grip on me now. I’m enjoying my life more than EVER! #simplythebest

Positive experience: I enjoyed having Dr.C as my OBGYN. She was there for me every step of the way. I really like her supplements for stress and for the adrenals postpartum. Cons would be getting a hold of the office to make an appointment and the membership fee to see the doctor. Otherwise you can make appointments with the PA.

Fantastic experience: I have recommended Dr.c’s office to many of my clients for a comprehensive look at their hormones and age related/menopausal symptoms. It is a very difficult and confusing time for many of us going through this stage of life. She takes her time with you and has a holistic approach which I like a lot rather than pushing prescriptions . The office has become much busier so one must stay patient with scheduling, call backs, etc. BUT I do believe they are working hard to remedy this and keep up with the new progress in their office. Keep up the good work!

Fantastic experience: Dr. C has been my primary doctor for many many years. She has always gone out of her way to give exceptional care, advice and treatment.

Fantastic experience: I’ve been a patient of Dr. C for many years now. I’m always impressed with her expertise in Bioidentical hormones and I love that she shares her knowledge with me. She’s truly a gem and I’d highly recommend her to anyone looking for a doctor they can trust!! I’d also like to give a shout out to Jessica at the front desk for always being so sweet, kind and accommodating every time I’m there!

Fantastic experience: I feel so incredibly lucky to have found Hera Health! Everyone is amazing and focused on the big picture of health. I highly suggest anyone that wants to make big changes with their health go to Hera Health. I will never go anywhere else!

Fantastic experience: Hera Health is an amazing place to care for all your needs….. from Bio-identical hormones to root causes of your long term health struggles as well as many anti aging services. Dr C is so intelligent and really knows how to hone in on first things first especially when you have a lot going on like I do. I even brought my 91 year old mother in and even at her age she is being helped with different long term health issues. This is a one of a kind medical office. Everyone from the front desk to to back office is amazing!!! Shout out to Jessica, Megan, Kayla, Shandi. Renee, Carla and of course the amazing PA Aly!!!! I’ve never felt so cared for!!!

Fantastic experience: I love Dr. C. I started HRT about 2 years ago and it has literally made me feel young again. Dr. C. worked with me until she figured out the right formula for me and I am so happy that I stuck with it. It has helped with a better mood and energy. Dr. C. Is so knowledgeable in so many things not only with HRT but many other issues that women and men want to improve. Also, her staff is amazing. They are always so nice and accommodating with all of your needs. I highly recommend Dr. C.

Fantastic experience: Dr. Cernaianu has been a great OB/Gyn doc. She listens and works with you to find solutions that help you go through menopause with ease. She has been a lifesaver and I’m really glad I found her. Her staff and office are friendly and welcoming.

Fantastic experience: I’m so happy to have found this practice. To have found a doctor that listens to you, wants to get to the root cause of your problem and a staff that supports you and answers your questions when you have them. It’s unbeatable.

Fantastic experience: Dr. C is extremely informative, professional and with kindness and really cares about your needs. She directed me in the right direction in order for me to feel like me again. She guides and educates you to be able make decisions about yourself and wellness with answers you cannot find anywhere else. Mind, body & spirit is what she’s about. The staff is trained and is always there to guide you with an appointment designed just for your specific wants and needs. Thank you so much For Hera!

Fantastic experience: Dr C and her staff are first rate. My wife is a patient who Dr C diagnosed and guided professionally and compassionately through the steps required to treat her condition. That included recommending a surgeon and her affiliated hospital. We cannot be more thankful for how well she and her wonderful staff treated us.

Fantastic experience: I can't say enough good things about Dr. C and her amazing team! I've been a patient there for many years and she is my go to doctor to understand my female issues from perimenopause to now menopause along with chronic autoimmune issues. She takes the time to listen and formulate a plan. I also take advantage of the IV therapy there as well. I highly recommend Dr. C, Ali and the rest of her fabulous team.

Fantastic experience: I have been going to Dr. C since I was in my early 20s. I was originally looking for an OBGYN in Westlake as I had just moved to the area. I loved her from the very beginning because she took her time listening to all my concerns and she always explains everything in detail and in a way that is easy for me to understand. After some years, I learned that Dr. C is incredibly knowledgeable in many health areas (not only obstetrics/gynecology), she has also helped me with my Psoriasis journey, figuring out my food sensitivities, I also did laser hair removal with her, and just my overall wellbeing. I am a huge believer in Dr. C and have referred my entire family to her (mom, aunts, father, and now my husband). She also treats men! My dad and husband love they way she has been able to help with their health concerns. My dad was extremely sick for many months and no doctor was able to figure out what he had until he saw Dr. C. She was the only one that was able to get to the bottom line, and now he feels like a new man! The entire staff is fantastic! you can be sure that you will always get a actual human on the phone, and if you have any questions, you will get an answer within the same day. All the lovely ladies that work there are very friendly and incredibly helpful! I HIGHLY RECOMMEND HERA BEAUTY & WELLNESS FOR ALL OF YOUR HEALTH CONCERNS.

Fantastic experience: I cannot say enough good things about this office. I was referred by my friend Taylor and I am so happy I found the doctor. I also see Aly the physicians assistant for nutritional counseling and weight loss and she has really gotten my health Back on track. I see Meghan the aesthetic nurse for peels and Botox and I always leave hera feeling so great. I love the VI peel, it’s really helped with my scarring and pigmentation! Highly recommend this office for all wellness/ holistic and aesthetic needs. The staff is so incredibly kind here as well. I think it truly makes a difference when you have a nice staff and the people working at Hera are so special and kind. They make you feel so safe and comfortable and you just want to give them a hug honestly! Shout out to Meg for always being so patient with me and answering all of my questions as I can be pretty needy! I love this office. Thank you Hera and Doctor Cernaianu!

Fantastic experience: I have to share a review about this product because the world needs to know about it!! Dr. C recommended me the most amazing skincare product called SoME Skincare. It is a skincare product that blends your own PRP with it’s ingredients. I had my blood drawn in office and was sent home with this amazing stuff! This serum has been like magic for me. I originally purchased it for anti-aging purposes but later found all the benefits this magic potion has done for my skin and health! After applying on my face, I would put the extra left on my hands on different parts of my body. After a few days, I noticed the slight fungus I had on my fingernails had COMPLETELY gone away! After realizing this, I put it on my toes and to my surprise … the next day the fungus was gone!! Magic!! After I realized this I started putting it on targeted parts of my body, I put it on my lashes and eyebrows and my lashes and brows have grown significantly! I had a red/raised spot in my hair line that I put SoME on and while the spot is still there, it has lightened a ton and even went down and is not as raised. I also had a super itchy spot on my leg that was very painful that I decided to put the serum on and one day later the spot had stopped itching completely. I am so amazed by this product; it really is a magic potion! Aside from the amazing product, I also see Dr. C for Sculpsure, Emsculpt NEO and Fotona and have had the best results and phenomenal experience. My entire family sees Dr. C and we love being members of the HERA family. I highly suggest signing up for the concierge membership as well. You get first hand access to the staff. It’s like a fast pass at Disneyland . Jess, Meg and the whole staff are true gems. I look forward to more exciting laser procedures I will get into! Love love love it here!

Fantastic experience: Dr. C is truly one of a kind. She offers pelvic floor therapy and hormone replacement therapy that changed my life. I’m young and in my thirties and so grateful to have found Dr. C. The office manager Megan is a gem and I love that they also offer Botox and fillers here! I see nurse Meghan for my Botox and she’s the best! One stop shop!

Fantastic experience: I recently had my first prenatal care appointment with Dr. C and had such an incredible experience. She was thorough, caring, and took the time to answer my questions and concerns pertaining to PCOS and pregnancy. So grateful to have found Dr. C, as her holistic approach and bedside manner have put me much at ease. I also felt so welcome and comfortable by the office staff and nurses. Everybody is so sweet at this office! I look forward to this journey with Hera. :)

Negative experience: Dr. C is very knowledgeable, but at the expense of TERRIBLE bedside manner. I feel bullied during the appointments and I am left questioning whether her expertise is worth how awful I feel after each one. I will not be returning.

Negative experience: Hello, my wife just came in for an appointment and I would love to add remarks about how horrible the experience was. First of all, Mirela is usually late to every appointment even when it is her first one of the day (how does that work). Second of all, she never has anything good or useful to say, so what kind of help is she really doing for her patients other than being rude and judging them. Third of all, I hope you all do a better job in the future for others because this is straight awful and embarrassing.

Fantastic experience: Such an amazing staff. I absolutely love my visits here. I have never looked forward to going to the doctor but I genuinely feel so much healthier after every visit. The doctors are phenomenal and so caring!

Negative experience: I have never left a negative review before, but the service I received today left me feeling small and powerless. When I arrived 15 minutes early to my appointment as requested, the receptionist left me know that due to a system error they had been unable to verify my insurance, and insisted I call my insurance and wait on hold. When I tried to push back on this and ask why I hadn't been informed earlier, and give my insurance card so she could call the provider number, she made it clear that her time was more valuable than mine. She said "I don't have time to wait on hold." She then had me sit and wait for 20 minutes, while I could hear and see her whispering with the other receptionist. I have never felt bullied at a doctors appointment before, and I felt small and powerless, and tried to leave. I went up to the desk and tried to advocate for myself. I asked to cancel because I needed to get back to work, and asked for my money back from the deposit. She looked me right in the eye and said they would not be giving me a refund, even though I had been told over the phone it was a credit card hold for a potential membership that could be discussed. I had chose Hera because I had been hoping to find an office where I could feel safe and heard, and like they would have my best interest at heart, and it was the total opposite. I would urge management to put a policy in place that verifies insurance in advance and reaches out to the client if there is any issue prior to the appointment. I would also urge them to change their refund policy if services are unable to be provided. $60 dollars is a lot of money to lose for absolutely nothing in return but wasted time and disrespect.

Fantastic experience: OMG Megan is literally the best. I won’t ever go see anyone else :)

Fantastic experience: Absolutely thrilled with Dr. C and her exceptional staff! Dr. C's insightful advice has been a game-changer for me. Finally, a doctor who truly understands my body and provides effective solutions. I highly recommend her expertise.

Fantastic experience: Dr. C is the absolute best doctor and Hera is the best office I’ve ever been to. Dr C delivered my baby and took care of me before, during, and after my pregnancy. I still go to her regularly. I’m so thankful for her care and treatment, and her office staff is phenomenal. Dr. C listens to all my concerns and finds a way to help. She provides a holistic approach that makes such a positive impact on my health, including personalized supplements tailored to me and overall wonderful healthcare. She’s amazing! 10/10!

Fantastic experience: Highly recommend! Dr. C and staff are true specialist in hormone replacement therapy and amazingly helpful. I can’t say enough how HRT has changed my life.

Fantastic experience: You walk in the office, the staff greets you by your first name, and even offers you coffee or tea. You are taken back by a very kind nurse who asks you how your day is. The room is decorated with beautiful art work with bright happy colors.. Then Dr. C comes in asks how you are, then takes her time answering any questions you have. The Dr and staff make the experience of seeing a doctor pleasant. As a patient, I feel cared about.

Fantastic experience: Everyone at the office is very kind and welcoming. I really appreciate how Dr.C takes the time to find the root cause behind my symptoms and I am very lucky to have found such a good doctor and team at Hera.

Fantastic experience: Dr. C is very knowledgeable and has been a great doctor to my mom. She always listens and shares the best care options.

Fantastic experience: Dr. C does not have a warm and fuzzy bedside manner but she’s a very good doctor. I’ve known her for over 15 years and she’s knowledgeable, professional and caring. Her staff is wonderful and helpful.

Fantastic experience: The best! Dr. C helped me get my hormones back in order. I was having terrible night sweats and extreme mood swings for the last 5 years and she fixed me right up! So grateful for her knowledge and the supplement regime she put me on has really helped other health issues I have. I joined the monthly concierge membership and it’s a great perk to be able to text a personal line and get responses from the staff within minutes, you never get that at medical offices! I also get laser and cosmetic treatments religiously by nurse Meghan here and she is the only person I trust with my face. I just turned 30 and she keeps me looking 23 with the Potenza treatments and Botox-yay! HERA is a one stop shop for all my beauty and wellness needs !

Fantastic experience: Amazing service friendly staff good overall

Fantastic experience: Amazing!! I am so lucky do be a patient of Dr Mirela. My experience with her has been so amazing for many years and now she is treating me for my hormones and I cannot be happier with the change she has made in my life. To have her now as my concierge doctor is the best decision I made. I love being a concierge member-grateful for the VIP care and amazing service.

Negative experience: Talked me into an expensive unnecessary procedure. Awful bedside manner to boot along with offering me an additional procedure if I gave her a good review elsewhere. Terrible

Fantastic experience: I recently had my first session procedure to have a back tattoo removed . Needless to say, I was a frightened mess! Dr. C and her medical staff were so soothing and comforting to me, and got me through the procedure with complete ease. I highly recommend Dr C !!!

Fantastic experience: Love this practice! Has it all! Helped me with hormone replacement and urinary incontinence. Love C and Dana nurse practitioner. Also offer great esthetic treatments. Recommend to all my friends.

Fantastic experience: I have been going to Dr. C for my first ultrasound back in August 2022. Delivered a beautiful baby girl with her on via c section in February. Which she recommended because I had big fibroids. I feel I really connected to the staff. Shout out to Jessica, Karla, and Adriana for all of the hard work you went through from my morning sickness to my postpartum. I cannot thank you enough. And Dr. awesome very knowledgeable, professional and a good advice giver through it all. If I could give 10 stars I would.

Fantastic experience: Firstly, love the office revamp! This is a comfortable and welcoming space with excellent staff who take great care of you. They offer so many options to optimize your health! Highly recommend

Fantastic experience: The doctor and nurses at this office are knowledgeable and empathetic, I strongly recommend them!

Fantastic experience: Super efficient, friendly and explained patiently all procedures. Lovely staff!

Fantastic experience: I highly recommend Dr. Mirela Cernaianu. She is one of the best holistic women's health care doctors in Conejo Valley. She thinks outside the box, is kind and caring, and will find the best course of treatment for you. Hera Health care is a one stop shop for a woman's health care needs.

Fantastic experience: ViaSure shockwave therapy treatments have changed my life. I have been a patient of Dr. Mirela Ceraianu, M.D. at Hera Health, seeking treatment for various health related reasons and chronic pain relief, since April 2021. I am a retired 62 year old artist, due to the arthritis throughout by body, that has caused the lack of cartilage, bone on bone on every joint and excruciating pain. I discovered Incredible pain relief with the combination of acupuncture and the use of the ViaSure shockwave therapy treatments. Before I started treatments with Viasure, I was wearing thumb stabilizers on both hands and it was even to painful to write my name. After the first 15 minute treatment on my right hand joints in September 2022, I was able function without the use of any braces, had a tremendous results with the lack of pain, and gained agility back in my hand. Dr. Mirela Ceraianu, M.D. and the ViaSure Shockwave therapy has helped me immensely.

Fantastic experience: Dr. C has been a life saver for me. I started seeing her at age 60 when all I wanted to do was sleep both day and night. She analyzed my bloodwork, then worked with me and brought me back to life with hormone replacement therapy via an injection of a pellet in the hip. As if that wasn’t enough, the O-Shot provided me with relief from extreme urgency and frequency of urination. As a teacher, this improvement was vital. In addition, the O-Shot brought about increased intimacy between my husband and I.

Fantastic experience: Have been seeing Dr C for over 5 years and have hooked literally DOZENS of my women friends up with her for their hormone related needs. Her new office is LOVELY! She really goes the extra mile for all my health needs not just hormones.

Fantastic experience: Dr. C is amazing!! I have suffered from sever symptoms of menopause. I went to several doctors with these symptoms that as the months and years went by more symptoms kept showing up with no end in sight. My doctors kept prescribing all HRT available from patches to creams and pills and sometimes all at once! Nothing worked! I was miserable and depressed. Until I started researching and found that you can get help naturally and Dr.C doesn't make you feel like your crazy, or that it's just normal and just live with it! She's helped me feel myself again! My headaches, brain fog,muscles and joints are so much better! Along with energy and which has improved my life so much! Please don't hesitate and live like this! Give it a try you won't regret it! Thanks Dr.C!!

Fantastic experience: Can’t say enough about Dr C. I have had two babies delivered by her and she has been hands down the best OBGYN I have seen. I have also seen her for other medical issues and she has always been on top of her game. She really cares and will listen to all of your concerns and address them accordingly. Her staff has always been polite and on point. The office is always clean and welcoming. I highly recommend her.