Well-Rooted Pediatrics
Information about Well-Rooted Pediatrics
60014, Crystal Lake
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
A Nurse Practitioner owned integrative Pediatric practice in McHenry County. Offering alternative approach and focusing on the root causes.
Our comment from Nutrifinder.net about Well-Rooted Pediatrics:
Well-Rooted Pediatrics is a leading holistic healthcare practice that prioritizes the well-being of children and strengthens the bond between parents and pediatric care professionals. With a commitment to listening and collaborating with families, the team at Well-Rooted emphasizes finding root causes of health issues rather than just treating symptoms.
Many families appreciate the care provided, noting:
- Exceptional staff who are welcoming and take the time to listen to concerns.
- A holistic approach that integrates functional medicine with personalized care plans.
- Strong partnerships between parents and providers, fostering an environment of trust and collaboration.
Patients have reported feeling empowered and informed about their children's healthcare, with several leaving traditional practices for the thorough and personalized care offered at Well-Rooted. The clinic has earned praise for its science-based approach, helping to diagnose issues that others may have overlooked.
However, some experiences indicate areas for improvement:
- Concerns around communication and billing practices, particularly regarding appointment fees and follow-up care.
- A few patients expressed disappointment at transitions between healthcare providers within the practice.
Despite these challenges, the overwhelming sentiment is one of gratitude and appreciation for a clinic dedicated to comprehensive and compassionate pediatric care. Families rave about their experiences and often drive long distances because they believe Well-Rooted is worth it. If you're looking for a place that truly cares about your child's health, Well-Rooted Pediatrics is an excellent choice.
Well-Rooted Pediatrics: Reviews
Fantastic experience: I absolutely love this practice! I finally found a doctor that listens to me, supports me, and encourages me to do what I need to do!!!! Great for the whole family!
Fantastic experience: I highly recommend Well Rooted Pediatrics to anyone seeking a holistic approach to their child's well-being. Victoria Schmitt provides excellent, patient-centered care during each visit. The office is welcoming, and they are great at promptly returning phone calls for any questions or concerns I have. I am grateful that my baby is in such amazing hands!
Negative experience: In December I reached out to Well Rooted for my daughter. We were working with Brooke(amazing btw) and she explained the initial consultation, labwork and review of findings were the first steps. She was the nurse practitioner assigned to us and we had email communication throughout. So far so good. After the findings, I was told I have an option to do a treatment plan for my daughter which would consist of 4 wellness calls and 4 provider calls. It was about $1700 for this treatment plan. We agreed and after we signed up for the program, they told us we would work with another provider. (Brooke was going to leave Well Rooted) This was January and I didnt find out on my own till March when an email I sent came as unsent. I wasnt told though that I would never have email access like I had initially with the new provider. To be honest, I would have never signed up if I had this information from the beginning. Ive had two strokes and communication for me is key so I feel supported. When we finally had our call with our new provider, I forgot to ask for an email. I asked the front office if I can have it and they said no basically and that we could email them to relay to the provider. Having paid this amount of money and having worked with other functional doctors, I always had email access. I didnt sign up to have to pass through loopholes I can understand that providers leave but the lack of communication is not okay. I had an appointment with the nutritionist to mention my daughters response to medication and still have not had the provider follow up with me about my daughters reactions 2 days later, and an alternative solution for her. The front manager is scheduled to call me tomorrow to possibly see if we can find a solution. I will come and update if anything changes because I believe communication is key and the plan should always be honored the way I initially signed up for or otherwise I should have been told so I can make my decision to move forward or not.
Negative experience: There are ZERO physicians involved with this practice. ZERO. EDITED because you cannot reply to the owner's comments: You all have never corrected a single review or post on your social media correcting anyone when they use "Pediatricians" or "Doctors" or "Physicians." You even deleted and turned off the comments on a post when someone called you out.
You are 100% correct, nor do we ever say we are physicians. We are a practice of licensed, trained and certified nurse practitioners and have extensive training, education, experience and knowledge, as well as have the authority by the state to practice as such. We never advertise or market ourselves as such, we our proud of our degrees and work we do here, and will let everyone know we are NPs!
Negative experience: We adored well rooted, but it’s been made very apparent that this place is more for money than caring for children. We had to see another ped to get referrals for a specialist due to insurance & upon requesting records be sent, we were treated poorly & I had questioned whether we would be back. Well, today I called to bring my son in for a sick visit and was told he is not an active patient (because we took him elsewhere ONE time) & that we would need to pay the well visit fee, plus the sick visit fee for him to be seen for his illness. I contested saying he had just been seen, can I send the record over & they said no! I wholeheartedly placed my trust for my child’s healthcare needs in their hands and they have quite literally fed us to the wolves because we needed to see a specialist outside of their arena. I’ve never experience such an extreme act of greed before and it’s just heart wrenching when it involves your innocent child who needs medical care. I’d caution anyone considering going here, you are treated as a number and not a human being with varying needs. We will happily take our care to a practice that isn’t in it for the money and remains dedicated to our family’s care.
Hi Ali- We want to reply to this as there is some misunderstood information in here. The owner did take the time to reply to your email as well to address this and try to work with you, however we will reply on here as well. With any patient, and this is for any practice, when there is a large lapse in visit, we do have to reestablish care to see the patient. We understand that you were seen at some point by another provider for some time, but you were not up to date with our providers. While it may not seem like much, we do have to both care for the children, and protect the licensing of our extraordinary providers, and we do have guidelines that we have to follow as well. We were happy to welcome you back, and it was offered to combine the visit to get you back up to date, however you did decline. We care immensely about the children we see, and their wellbeing, and we want to make sure that every child is happy and healthy, and part of this is the milestone visits to ensure that we are not missing anything. As for the record request, we did send emails in regard to that, but were never communicated with, however when you did contact us yesterday after the time lapse, we were welcoming and trying to help, rather than simply turn you away as some other practices would have done. We are sorry that you felt we were turning you away, as we did offer a visit, but we do still have standards we are held to for our providers' licensing and we need to adhere to those.
Negative experience: After months of dealing with my babys eczema I got desperate and booked a telehealth appointment and it’s Not worth it at all. I was told I would be given a list of the products they recommend and they never sent me anything. Appointment was less than an hour long. Super disappointed.
Hi Karen- We are sorry you feel this way, we strive to help all of the kids we see to find relief from their ailments. With our treatment, while we would love to provide relief in one visit, it does take further testing and follow ups to truly get to the root of what is causing the issues and help find permanent, not temporary, results from our highly trained and well versed providers. They will go over in depth with all your labs before they prescribe anything, and don't want to just blindly have you purchase supplements or products that may not provide relief. Again, we are sorry that you decided not to proceed with the recommended testing or follow ups, but should you change your mind, you can always reach back out!
Negative experience: We were so excited to try Well Rooted after being dismissed by so many other doctors and struggling with my child’s health for 2.5 years. We saved to be able to pay the initial functional medicine appointment fee, which is over $300. The entire first appointment was just a history and medical review. To get any actual medical treatment or help, they want you to pay additional amounts for appointments. For us, that was going to be $1500 just for follow up (none of the lab work recommended or the $500 gut test). I really believed in their mission and was hoping to get help, but clearly you need to be wealthy to be able to get it. So heartbreaking for a family just trying to find answers. It’s hard to believe the message that they care so deeply about their patients but in the next breath wants such an astronomical amount of money for even a review of results ($449). They did seem very knowledgeable if you can afford it.
Hi Lauren, we can understand your concerns, healthcare is definitely an investment, and we are so sorry that now is not the right time for you to move forward. We strive for cost-effective testing, which is why we can process a lot of our testing through insurance and we don’t mark up any of our functional medicine testing like most practices, we give our patients the same pricing we have for it so that we can help as much as we can. We are here to find the answers and provide the solutions and that takes time and dedication from our providers, and we value our patients and want to dedicate the time to help them in their health journey. Within that plan are several visits with providers, as well as several calls with our wellness coordinators who are here to help navigate nutritional concerns, dietary changes, as well as help mitigate changes to better support the child and the family. We hope you can understand that while it may seem like a higher dollar amount, there is a lot of value in it as we are here to help children and families in their health journey and relief from their struggles and you are not just another number in our practice.
Fantastic experience: Almost two months in now with my program. With every new implementation towards my health, I am feeling incredible. Tension and anxiety have lessened greatly. I am detoxing and with the change of foods, really good supplements, infusions, strength building and the use of the sauna the process is moving so smoothly. I have also lost 18 pounds so far. Everyone one of the staff members I have worked with have been so kind helpful. I am greateful to be at Well-Rooted. I am feeling better than I have felt in years.
How amazing Rose!!!! We are so thankful for you. Can you please leave this review on Well-Rooted Functional Medicine as well? Thank you!
Fantastic experience: My three children come to Well Rooted. Their care is exceptional!! Everyone at Well Rooted is SO wonderful. From the front desk staff, to the triage nurses, the medical assistants, schedulers, phlebotomists, and of course the nurse practitioners. WE LOVE WELL-ROOTED!!
Fantastic experience: Love! I drive almost 2 hours from the Milwaukee area to see Victoria. She is absolutely amazing. I initially brought my son in for functional medicine to address severe skin/allergy and other issues. We saw such great improvement in him I now brought my 1 year old daughter to establish care and plan to switch my other 2 kids as well. I was so frustrated with the pediatricians and specialists we saw, only offering meds and bandaids to cover up symptoms. Victoria offers natural alternatives with meds when needed and overall is supportive and collaborative involving me in my kids healthcare. Absolutely recommend Well-Rooted!
Negative experience: Well rooted was great but it seems like their expansion etc is taking away from the original environment. Made an appt after being a patient for years and needed to cancel because we don’t need their service and they won’t refund just credit. We aren’t interested in coming back, so asked what I could purchase and the only thing they sell is their appts, so nothing I could purchase. Originally I felt like they spent a lot of time with us were knowledgeable and helpful, but now it’s just as busy and non helpful as any normal doctors office. The appointment for my child didn’t even need to include my child who is almost 18 which is why I cancelled Shouldn’t they at least talk or see her.
Hi Aimee- We are sorry that you felt this way, our telehealth coordinator did let you know that our policy is no refunds but we can offer a credit for any service, outside of appointments, including the sauna, IV, Halo therapy. She did also communicate that she would pass it along to management about the refund, and you were in fact refunded as well for the visit after you cancelled. As for the appointment, it most certainly does include the child, so we apologize as to where there was a miscommunication in that. If you would like to further discuss, please reach out to the office.
Fantastic experience: We have been patients with Well-Rooted for years! Can’t say enough good things. Before I came here I never felt like I was heard as a parent. I never felt like I could ask questions or that my wishes and goals for my children were taken into account. I get excited to take my kids because I learn so much and I feel like I have a partner in my kids healthcare and there’s no better feeling than that. Thank you for all you do!!
Fantastic experience: My family chose Well-Rooted 4 years ago. After being dismissed by our pediatrician time and time again. We wanted to find a provider that would partner with us to get to the root cause of the symptoms. We found that at Well-Rooted they trust my “mom-intuition.” They educate me to make the best choices for my family. And most importantly they support my choices. I can’t recommend this practice enough.
Fantastic experience: Excellent service, extremely knowledgable, and great team. I am very grateful to have a provider who listens to me and my wife and is knowledgeable in providing the type of solutions we are looking for our children's healthcare. Highly Recommend!
Fantastic experience: I cannot recommend Well-Rooted Pediatrics enough! We have been seeing Jacki, and she is incredibly knowledgeable, kind, and truly takes the time to listen to our concerns. While we initially went for wellness and sick visits, our experience during a functional visit was eye-opening. My son struggled with severe allergies and skin issues, and after visiting an allergy specialist with no real solutions—only a recommendation to slather him in lotion—we found ourselves feeling frustrated and hopeless. Thankfully, we discovered Well-Rooted, where they conducted extensive, in-depth testing that allowed us to identify the root causes of his skin issues. With their guidance, we modified his diet and incorporated some targeted supplements. Fast forward one year, and we are thrilled to see that the majority of his allergies have greatly decreased, and his skin looks fantastic! If you're seeking a caring and effective approach to pediatric health, Well-Rooted is the place to go!
Negative experience: I'm not a big reviewer, but would like to share some info with other parents that are looking into functional medicine for their children. I called the office because my daughter has the MHTFR gene and also has ADHD. Because she is only 6, I wanted to make sure I had an appropriate supplement plan for her because her pediatrician does not believe in testing for this mutation and would not advise me on it. I called the office and asked if someone could advise me on dosage and was told that someone could. In order to secure your appointment, you have to pay close to $300 out of pocket which does not get billed to your insurance because it is functional medicine. The provider did a telehealth visit and there were more than 5 major interruptions in our conversation due to her connection, and we didn't even end up finishing with the video portal they use, she had to call me. At the end of the visit she told me someone would call me soon to review the treatment plan etc. She said she couldn't advise me on a supplement for MTHFR without labs. That was on a Monday. I called on Friday to follow up because I didn't hear anything and the person I spoke with seemed to have no idea what was going on. Someone returned my call Friday after 5. I finally spoke with them this am, and in order to get the treatment details, including the labs she recommended, I had to pay an additional $2200 for follow up appointments. They would not provide me with the labs orders without paying or with the specific recommendations for ADHD. I am a Nurse Practitioner myself and this has been a terrible experience. I did not get my initial question answered. I've had more luck finding the right supplement for my daughter on Amazon. Save your money.
Fantastic experience: We’re so grateful to the providers at Well-Rooted for both regular pediatric care and pediatric functional medicine. They take the time to answer all of your questions and make sure you are comfortable with their recommendations. If you’re looking for a collaborative approach to your child’s care where you feel heard and understood, this is it! Bonus points for my child not being afraid of going to the doctor anymore after a previous traumatic ER experience.
Fantastic experience: Such an amazing pediatric clinic (we have been to both Crystal Lake and Oakbrook locations and equally are great). When I couldn't find answers for why my daughter was in pain - I am so thankful I found well rooted. My daughter had undiagnosed Lymes Disease for years which our former pediatric clinic never found. Well Rooted Pediatrics & Functional Medicine has changed our families life. Because of this we all were tested and my husband they found has it as well and we are waiting for myself and our other daughters results to come back. No matter the outcome we are in great hands and being treated for the root cause of whats really going on in our bodies. Thank you Jessica and staff. I can't wait for the Womens Health Clinic that is opening in St. Charles next week. Forever grateful!
Fantastic experience: We don't go to the Crystal Lake Well Rooted anymore since we moved going over to OakBrook. We saw Victoria was absolutely fantastic. She saw my son for the first 9 months of his life, and she not only provided phenomenal care for him, but also for myself as a newly postpartum mom. They are very respectful of your decisions as a parent at Well Rooted, and it's nice to not feel like you're being gaslit by medical professionals. I like how they have holistic remedies available for purchase as well. They also provided me references to lactation consultants, chiropractors, etc as well. My son is now almost 2 and thankfully very healthy. We love Well Rooted!
Fantastic experience: Verry well explained
Negative experience: Be careful with putting your credit card on file with them, they charged my cc without my authorization.
We apologize, we do have a card consent on file, and we verify prior to charging at the appointment, and we did offer another form of payment. Please call the office to resolve this issue.
Fantastic experience: Great practitioners who will listen and advise but not be pushy
Negative experience: Well Rooted destroyed our entire families lives.. They claim to be all natural and not to give antibiotics, and that they’re so bad for you. Well they gave our 6yr old son 4 schedules of antibiotics in less than two months back to back. Didn’t test if bacterial or viral either. All of a sudden we watched our two sport healthy son wether away, he was pooing dust and blood 20+ times a day. Couldn’t sleep because of urgency.. Spent a week in the hospital in which they told us he has UC and possibly Crohns. They say Tylenol is so bad for you but push Motrin/NSAIDs which are now known to trigger UC and gut issues. Our son lost so much blood he is anemic, and the trauma from the hospital has made him refuse all help from doctors now. He was put on steroids and awful prescription drugs to try and stop what he was going through.. Our son missed 40 days of school, his graduation from kindergarten, a season of hockey and he now lives in constant pain. Begging to go in the bath 10 times a day or walking around constantly with a heating pad on his stomach to help with pain and cramps.. We constantly look for bathrooms when driving places just in case, and praying if we have to go that no one’s in the stalls.. It even hurts to look at old pictures because it reminds us of what our son was just a short time ago.. It’s now “before he was sick” and “after he was sick.” We feel absolutely helpless. It hangs over us like a nightmare and it won’t ever end.. Anytime my wife calls me it fills me with anxiety and questions on if something bad happened.. Our whole life now revolves around taking care of our son. Are his dreams to play high level sports gone? Will he be able to ever go to school again..?? We have to home school for now because this is a lifelong disease. Is our 6yr olds colon going to have to be removed..? Will he develop cancer..? We’re up all night reading and researching ANYTHING that can help stop this… We’ve spent thousands on specialists and testing already. I have no more joy in life.. Do your family a favor and go to a real Doctor to be treated correctly. Don’t take a chance with your family’s health and well being.. AND THEY HAVE THE AUDACITY TO GIVE US A CEASE AND DESIST..
Fantastic experience: Sarah is such an amazing person ! she is so helpful and super nice and really cares the people ! keep crushing it !
Negative experience: Unfortunately, this center clearly uses medicine for business. To make an appointment , you MUST pay for two appointments in advance??? The total Coast of the 2 appointments about 550$ , they not shy to collect the total over the phone immediately . The funny part is they don’t have available appointments until tow months …… it would be more logical if they schedule you within 10 business days. Here’s the JOKE : The cancellation Politics conflicts with the nursing profession, general ethics , human medicine and humanity, without a doubt. I hope they reconsider this and make the patient pay 25% or 50% of the price, immediately and collected over the phone, if the appointment is cancelled, you lose that money, Just a suggestion that I thought it would help our sick children’s .
Fantastic experience: Good
Fantastic experience: Valerie and the entire team at well rooted have been an intergral part of my sons health journey. After visiting multiple Drs and not receiving a clear answer, I was at a complete loss on how to help my son. After our initial meeting with Valerie, I immediately knew we were at the right place! Not only did she take the time to listen but reassured both my son and I that we would get to the root cause of the issue. It hasn’t been a quick fix, however, after 6 months my son was feeling better and back to himself and I couldn’t be happier! Valerie didn’t just put a bandaid on the situation, but truly got to the root cause. I’m hopeful for my sons future and it wouldn’t be possible without the help of Val and the entire staff at well rooted. I feel truly blessed to have found them and highly recommend them to any parent who has been let down by the traditional health care system.
Fantastic experience: I can’t say enough good things about well rooted. We are lucky enough to see Valerie out of the Oakbrook office and she is amazing with all 3 of my kids. The entire staff is a delight to work with - from calling to schedule appointments, being greeted when we arrive, nurse taking vitals- start to finish is always a great experience. Cannot recommend them enough!
Fantastic experience: Valerie is absolutely amazing!!! Our family feels so blessed to have been able to work with her. My son was diagnosed with Vitiligo, and with Valerie's direction we have seen such a change in him. We were provided with so much information and finally have hope!
Fantastic experience: I cannot stress enough how wonderful this practice is. We see Valerie in Oak brook and she has been absolutely amazing. In our first appointment she ordered testing that previous providers had not recommended (and we have seen other quality providers in the same type of practice) based on our concerns and got us some concrete answers and a solid plan of action. She also referred us out to a specialist in relation to some of his test results and although some people may find that frustrating, I genuinely appreciate when providers are upfront about their limits within their practice and keep what’s best for the patient at the forefront. She has been a blessing to our family and especially our son’s health. She has provided us with clarity and answers for issues our son has struggled with for years. If you are interested in really looking at root cause and are looking for a provider who is attentive, invested and really listens I highly recommend Valerie at Well Rooted.
Fantastic experience: I want to send a huge THANK YOU to Victoria and the Well Rooted Practice as a whole. It began with Danielle calling me and taking detailed notes prior to our visit, which led us to being greeted by a welcoming staff and then, Victoria, the provider, who is simply amazing. She saw my son yesterday and was so knowledgeable and kind. I didn’t feel rushed at all. She took time to answer all of my questions. Not only that, I felt wrapped in Jesus’ love hearing Christian music playing in the office.❤️ Hand down the best practice around!
Fantastic experience: Well-rooted Pediatrics is a true gem in the medical field. As a holistic/functional medicine doctor, they prioritize getting to the root cause of health issues and avoid unnecessary procedures. It's reassuring to know that they advocate for both parents and the kids, creating a safe and supportive environment for families seeking comprehensive care. I recommend their practice to any parents who care about their children’s health and well-being.
Positive experience: We came to well rooted because we were looking for a more natural health approach. We drive over 1.5 hours to go there. I’ve had a good experience for the most part with the NP we see however what I wanted to share with people who are interested in coming here is that even at a “regular” doctors office if I have gone in the past for a well check and we have a sick situation going on, we are only charged for the well visit. At well rooted… if you are seen at a well visit and they address a sick issue… I was charged for a well visit AND a sick visit. They gave me a “discount” but I was charged around $238.05 for ONE appointment after being an established patient. I am torn because on one hand it is worth it for me to make the drive there and have more natural care but on the other hand it is important to me to have accessible healthcare that I don’t feel I can’t go to the doctor because of the financial barrier. I think well rooted has very fair pricing considering they don’t accept health insurance… but $238.05 for one visit which I was blindsided by felt scammy and I think others should know about it ahead of time to be able to make the decision about the appointment if it is affordable for you. Edited the price, thank you for resending the receipt well-rooted. I was seen by a provider who was not our normal provider and who I felt rushed through our appointment as far as the “well” side of it and did not really go through all well visit points. It hasn’t been stated to me but it seems like your policy is that if a well visit appointment is missed you drop your patients? It just felt to me that it was handled as a sick visit yet I had to pay for a sick visit and a well visit for one appt.. my daughter had a ear infection it wasn’t a complicated diagnosis so it did not take extra time.
Hello. I’d love to be able to better understand the pricing you are stating since it’s not adding up to me. Please email us so that we can look deeper into this issue. [email protected] As for 2 visit charges, we differ from regular offices for sick visits by not just prescribing and medicating which take no time at all. We spend time figuring out how it’s all connected, what remedies you need and even providing 24/7 on call and triage services for all your questions and concerns at no charge. We are here for you and your child is your priority.
Fantastic experience: Listened to the cares and need of my children. Felt completely comfortable. Glad i found them and grateful.
Fantastic experience: Best pediatrician out there! I trust well rooted more than any nurse or doctor out there. Getting to the root cause of issues and always taking such good care of my son.
Fantastic experience: First visit for our newborn was today. I've never had a doctor spend as much time with us, explaining everything we have had questions/concerns about, as thoroughly and with no feeling of being rushed, as Jackie did today. I love the personalized care and how personable all of the office staff was, as well. We are so excited to move our other, older child to the practice. First impressions were wonderful!
Fantastic experience: We absolutely love coming to Well Rooted! The staff is incredibly patient and knowledgeable. Above all, they support parents choice and our desire to approach our children’s healthcare holistically. They are willing to dig deeper to find the root cause of ailments, rather than prescribe a medication as a “band-aid” for the symptoms. Well worth the 45 min drive from the tri-city area!
Fantastic experience: Absolutely love this office. Love the holistic approach and Valerie is awesome! We are new patients and couldn’t be happier to of switched providers at 15months. I have no doubt that My son is in good hands !!
Fantastic experience: Jessica and her staff are the best
Fantastic experience: the only place I will take my kids! Everyone is always so kind and I know they are in the best hands. Well worth the drive!
Fantastic experience: Well Rooted takes such great care of my son. He had so many issues when he was born and I didn’t feel heard at other providers. I do here!!
Fantastic experience: My son had a wonderful first visit with Valerie today. The whole staff were welcoming, warm and kind. He felt safe and no longer fears going to the doctor. We are so grateful and believe he is under great care. Thank you!
Fantastic experience: Everyone here is THE BEST! I will never go anywhere else for my children healthcare because no one has ever taken care of them as well as WELl ROOTED.
Thank you for the review, Angela! We love caring for your family!
Fantastic experience: Wonderful experience working with them!! Valerie has been so informative, patient, kind, and such a pleasure! It’s great to feel confident and trustworthy with someone taking care of your child.
Fantastic experience: Love how much time we were able to spend with the doctor. We didn’t feel rushed and we were able to discuss all concerns and possible solutions.
Fantastic experience: Every experience with Well-Rooted has been reassuring, with their emphasis being on holistic, whole patient, functional medicine and treatment.
Fantastic experience: My first time with the Oakbrook office and staff has been the kind of experience I've longed for. Although I have only been there twice(in one week), it's the most genuine communication I've had from a doctor's office. I've been searching for a practice that treats our family as more than just a number, and I'm truly grateful for the care and attention to detail they've provided. The follow-up phone calls and the extra check-up were instrumental in demonstrating their practice's excellent understanding of bedside manners and true thoughtfulness that his sickness matters.
Fantastic experience: Love them. I always come in with questions and they give me options to check things out further if I want to. Easy to listen with out being judged. Recommend. They don’t take insurance but you can submit the super bill to your insurance which is nice.
Thank you!
Fantastic experience: 10/10 service here is unreal! Have been recommended by many, and I will recommend as well. My baby is in good hands!!!
We are grateful to be trusted with caring for your sweet girl!
Fantastic experience: Awesome for those looking for more of a functional medicine approach! Highly recommend
Thank you for the kind words!
Fantastic experience: Absolutely Love this place! The staff here is amazing! They’re very thorough and it’s obvious that they care about your little ones. Happy we found them!
We are happy to be trusted with your care!
Fantastic experience: We are new patients here and had a wonderful first experience. Everyone in the office was so kind and friendly. Valerie was amazing with our daughter, very helpful and genuine in fielding all of our questions, and provided us with great resources. I am grateful for their whole child approach. So happy to have found this pediatric team!
We are so glad to have you! Thank you for the kind review!
Fantastic experience: Visited their new office, so much closer a convenient! Great service and staff are very friendly l, office very clean. Highly recommended and will be keeping my kids at his office, they love coming here felt completely comfortable.
Fantastic experience: We are new patients at Well-Rooted. We were greeted by the friendly receptionist who answered all our questions. Even though it's a temporary location, it was very well organized and clean. We saw Allison for our visit. She was knowledgeable, friendly and took the time to listen and answer any of our questions. She put our children at ease and made the appointment very easy. We are so grateful for this pediatric office and look forward to building a relationship with the staff!
Thank you so much for your review. We are excited to have you apart of our Well-Rooted family. Welcome ❤️
Fantastic experience: Yesterday I took my daughter for her 4 year well visit and preschool physical. I had a great experience. I saw Valerie at the Oak Brook office. She answered all of my questions and did a through physical. In addition, recommend some things to incorporate to better my daughters digestion.
Fantastic experience: I drive an hour just to come to this office. Been coming since my daughter was 3, now she’s 5. It’s clean, professional, quick, friendly, reasonably priced and Jessica is a TOTAL PRO who is the main reason for our visits. Can’t recommend her and Well Rooted enough!
❤️❤️Thank you so much for your kind words.
Fantastic experience: I’m just now finding the time and words to articulate how blessed I feel to have found Jess, Victoria, Melanie (my OGs), but also everyone else at this practice! I’ve been bringing my kids (now all three) to Well Rooted for almost three years after a horrible, impersonal experience with a “traditional” pediatrician. You have all become family to us. Recently, as in seven weeks ago, I gave birth to my son. I had his one month appointment on August 17th which happened to be one week exactly after my father died completely unexpectedly. Honestly, I was dreading leaving my house but once I got to Well Rooted I was greeted by Melanie’s sweet words, “How can I help you? Do you want me to take a baby?” followed by, “You’re doing great, momma!” Tears welled in my eyes thinking of how much that truly meant in that moment. During the appointment I was juggling all three munchkins (three kids three and a half and under, who do I think I am?!) and even with the help of my mom, I was paged into a call for my job (yes, I know I’m on maternity leave but as you know medical facilities don’t discriminate when there is a need). This left me struggling to keep up with what was going on in the appointment and having to step out multiple times. Victoria, picking up on my noticeably frazzled demeanor, remained incredibly calm and patient, even writing down stats from my son’s appointment for me. She went as far as calling me following the appointment to make sure I didn’t have any remaining questions. It’s experiences like this one that honestly make me cry from gratitude. I’m still grieving and haven’t yet made the time to call her back but I wanted to write this for everyone to know how much you all mean to me and my family and how indebted I feel to you all. Thank you from the bottom of my heart.
We love you❤️❤️ Thank you
Fantastic experience: This place has been a blessing to my family. We come from Aurora and don’t mind the drive. The whole staff and the DR are very knowledgeable and helpful. This is our first baby and in great hands.
Negative experience: I'll start off by saying I've never had an appointment here. Was really excited to bring my child in given the rave reviews I keep hearing about the place. I made an appointment in January of 2022 at the height of the Omicron virus. I called in and asks if masks were mandated to make sure. They replied that it was option to which I asked if staff wore masks. The person replied with a very cavalier attitude "nope, we do not". It was a state mandate at that time and I was shocked at them being a health clinic not following the state guidelines. I did not feel safe so canceled my appointment as not mandating masks was very irresponsible on their part then. Disappointed as you can see from other reviews they are otherwise a very great practice!
Fantastic experience: I recently moved here from out of state and have been having a very hard time finding providers in the area for my kids. After a long search, I found Well Rooted and am so happy I did. Excellent providers who truly care, who listen to the parents and child and are very knowledgeable. It is worth the drive and the cost.
Fantastic experience: They healed my daughter’s eczema in 2 weeks (by finding the root cause, her leaky gut!) which regular doctors haven’t been able to do for 5 years! We love well-rooted!!
Fantastic experience: We love Victoria. She listens to any concerns or questions, doesn’t push any agendas, cares for our baby gently with confidence, patience, and respect. I recommend well rooted to any parents looking for a natural professional care for their babies.
Fantastic experience: We absolutely love everyone at this office. Finally taking our kids to a an office that actually listens is amazing ❤️
Fantastic experience: Love all the info they share online!
Fantastic experience: #1 recommended pediatrician. If you are a holistic mama this is the place. Doctors who actually care and want to help.
Fantastic experience: Take both of our kids here and love everyone! When my daughter had the stomach flu we got a call back from one of the nurse practitioners within 30 minutes on a Sunday morning! Anytime we need to bring someone in due to sickness they’re able to get us in that same day! The clean diapers and wipes in the rooms are a great perk also!
Negative experience: these are NOT doctors. they are also NOT pediatricians (only physicians can be that). they try to obfuscate that fact, and based on how many of the reviews think these people are physicians, it is working.
It seems our review follows your history of reviews and your dislike for nurse practitioners. We hope you have a great day :)
Fantastic experience: They are excellent listeners. They focus on the root cause and finding actual, personalized answers for your child’s health & wellness struggles. So happy to have found them!
Fantastic experience: If your reading this and thinking it’s too far maybe? We drive over an hour and would drive several hours if we had too. Cost? Their goal is not to keep you as a patient or your child but to get to your root cause and healing sometimes in as little as two visits. After many many drs before we finally made the drive to Well Rooted that changed our lives!!! We finally got answers and healing!!!
Fantastic experience: This place is absolute wonderful. My wife and I were seriously blown away by the kindness and professionalism of the doctors and staff here. Every review you are reading that is 5 stars is 100% true and genuine. We really enjoy how this practice doesn't force vaccine propaganda down your throats, and they specialize in so much holistic healing rather than letting big pharma poison your children with pills and needles. We worked with Victoria for our first ever appointment and she was the best nurse I've ever seen and experienced. My wife was so upset that she was having such a hard time breastfeeding, and Victoria comforted her, helped her, encouraged her, and our baby started sucking right away and my wife produced a ton of milk for our newborn. My wife was crying because she was in so much shock that the baby finally started breastfeeding, and Victoria literally comforted her every step of the way, even saying that it's okay to be upset, but she will be a good mom. My wife and I are NEVER going to any other pediatrician. This place is a bit of a drive from where we live, but it's 1000000% worth the drive to be around such wonderful people. Bravo to the staff and doctors, you all are truly a blessing.
Fantastic experience: I can’t say enough good things about this practice. They are always so kind, accommodating and encouraging.
Fantastic experience: I am very glad that I turned to this pediatrician! Attentive staff, quickly respond to all questions, the ability to get in touch the next day. Loyal treatment and highly qualified doctors. We go to Dr. Victoria and are absolutely satisfied with her observations and treatment.
Fantastic experience: 2nd opinion was more than what I expected. I not only was able to explain symptoms but also get educated on how to resolve the issue. So so worth the drive as we live 1 hour away. I highly recommend them and Victoria was a pleasure to get help from.
Fantastic experience: Jessica is the absolute BEST! We brought our newborn daughter to Well-Rooted days after she was born for her first appointment with Jessica and she took excellent care of her/us. Extremely informative and made us feel very comfortable with any questions we had. We are very confident in our choice with Well-Rooted and are going to continue to see Jessica as long as we live in the area. Highly recommended!
Fantastic experience: We have only had awesome experiences with all of the medical professionals and office staff. They are extremely well trained and know how to communicate that knowledge well - this is a gift. They partner WITH you in order to get to root causes of issues so that long-lasting solutions can be found. My son had been to three previous pediatricians before seeing Jessica, who finally correctly diagnosed his tongue and lip ties that three other "experienced" doctors had missed because they did not have the training, which is odd because they are so common in babies. We are so happy to be a part of this practice and look forward to many positive years together in the future.
Fantastic experience: Love them! I couldn't think of better place and people to take care of my kids' s health!
Fantastic experience: Ashely was wonderful! Listened to my concerns and didn’t rush our time together. She provided feedback and resources. I will be returning and bringing in my older child to the practice.
Fantastic experience: I switched my 15 year old and my 11 year old over this year my only regret is not having done it sooner! Everyone is so nice my kids feel so welcome and safe here I will highly recommend you to everybody!
Fantastic experience: Absolutely the most welcoming, friendly, professional pediatric office I have experienced in a a very long time. Mom of four, ages: 25, 14, 12, and 9. Feeling good about your childrens pediatrician is so important and I am grateful to have found them.
Fantastic experience: I am really happy with this practice! My daughter had some hormonal issues and pain issues as well as some other issues after Covid. Her pediatrician was not helpful so we tried Well Rooted. They ran some thorough blood tests and were able to resolve most of her symptoms naturally. It’s great that we could resolve these issues without medication. I would definitely recommend this pediatrician to everyone. They are great at finding the cause of the issue and treating naturally rather than more medications.
Thank you for the review
Negative experience: When the covid virus was high our pediatrician wasn’t seeing kids in person that had any respiratory symptoms, and we wanted them to be looked at in person. We let well rooted know we were seeing them because we couldn’t get them San in person appointment at their pediatricians. I also had an my own appointment later with the owner and she told me mold was making me sick and I needed to be seen at her adult clinic. When my childrens bloodwork came back a few days later I asked that it be sent to their regular pediatrician and in a very unfriendly voice I was told the kids could never be seen there again if I chose to have the records sent to their regular pediatrician. We were shocked! Completely unprofessional. They also called me later and cancelled the appointment She told me to make at her other clinic. I have never had a doctors office call and cancel an appointment and say you can’t be seen there. This was very odd. I asked why and they didn’t have a reason at first then they said it had something to do with the situation with the kids. This was so unprofessional and unethical. They did not treat our family with respect or kindness. I have also talked to other families that have had similar experiences there. We are not the only ones.
Hello Jody, We appreciate your feedback. Unfortunately, there is much of the story missed in this review from encounters that date back almost two years ago. This does not reflect who Well-Rooted is and the care that is provided on a daily basis. We are sorry you feel this way. If you want to discuss this further, please reach out at 815-322-9300.
Fantastic experience: We are forever grateful for the compassion and care of this practice, which is the “secret” to effective medicine. They take the time to ask questions, listen to you, and identify the root cause of the issue to ensure the correct course of treatment. We hope that other families will continue seeking answers instead of settling for whatever they are told, and as a result, find a place in the Well Rooted family - where the highest standard of care is found.
Fantastic experience: Amazing care, VERY CLEAN, brand new and I absolutely loved the experience. Who doesn’t love a pediatrician that doesn’t scare your child?!
Fantastic experience: Today was our first wellness visit at well rooted and my little ones were actually asking to go back again later in the day! Very happy to see the staff were all mask free so my young children could see their smiling friendly faces. My babies are no longer afraid to go to the doctor as they were previously. So glad we made the switch.
Fantastic experience: canNOT say enough good about well rooted! i was seen by jessica. she analyzed my blood results and suggested B12 and vitamin D. she didn’t want time to buy any other supplements until i’d tried only those first and had seen if they were effective. her words “i’m not all about taking your money unless i have to.” wow. not an upsell. here today for my follow-up blood work and for an infusion. so SO thankful to have found well rooted!
Fantastic experience: We absolutely loved this place. Everybody was very nice and accommodating. Viktoria took her time to listen all our concerns and respond to all our questions. She did so well in explaining everything. The facility is very clean and nice. It was pleasure visiting this office.
Fantastic experience: Do yourself and your children a big favor and go to this office. My husband and I met with Victoria for a parent consult as we have our first baby on the way and I left feeling more informed and confident about our decisions as parents! Victoria was so kind and answered all of our questions without telling us what was "right or wrong" but instead making sure we were informed and then allowing us to make the decisions on our own as parents. Sadly most pediatric offices take parental choice away from you and tell you only one way is "right" without giving any evidence or reason. This office was a HUGE breath of fresh air and I felt empowered as a new mom to be about making decisions for my child in the future. I also love that I felt absolutely zero judgement from this staff and everyone who works there was super kind and helpful! Loved my experience speaking with Kelly on the phone to book our appointment too! Thank you for being everything that we were looking for in a pediatric office!
Fantastic experience: Wow! Jacki (and the whole practice) is amazing. She spent so much time with us and addressed every single concern, in addition to making excellent suggestions. We drove over an hour and it was well worth it for that kind of care. Jacki is very knowledgeable, kind and understanding. We already have test results back and have individual treatment plans. I couldn’t recommend this pediatric office more and I’m SO very grateful we found Well Rooted.
Fantastic experience: This practice is incredible! They are very friendly and welcoming. I was recommend to this practice from a relative and I couldn’t be happier. I’ve taken my son here twice so far and they have been great with him. What I also like is that it is a judgement free office. They respect my decisions regarding my son and always give me the best advice and service. They’ve answered all of my questions and concerns as well as took their time with us during our visit. Highly recommend!
Fantastic experience: Doctors and medical offices have always given me fear. Not with this place! Some of the nicest most catering people I have ever met with truly good intentions! We love this place! The kids love the atmosphere with Great Wall art to look at. We feel like family here! They take the time to explain things and do not rush us out the door. Thank you all for all the love you share with our family!
Fantastic experience: We love this office! Jessica was the first practitioner to tell me about sublingual therapy allergy drops for environmental allergies. I had 3 out of 4 of my kids suffer from extreme eczema. Daily itching, bleeding, open wounds. Other doctors and allergist just told me to keep putting lotion on because it was due to dry skin. Believe me when I say I lathered my kids multiple times a day and tried every natural product out there and it didn’t help! Steroid cream was the only thing that was able to calm it down but it would come right back once we stopped using it. Well, a year into the allergy drops and my kids have beautiful eczema free skin! No more tears, no more fear of swimming pools and fear of infections. All thanks to the wonderful providers at Well-Rooted Pediatrics!! They truly care and think outside the box to get to the root of the problem. I am forever grateful for them!
Fantastic experience: The most reliable, friendly and experienced doctor I have ever been to. Highly recommend!!!
Fantastic experience: The best!!!! If you’re looking for a REAL HEALTH CARE , a place where your kids are going to be treated with love, if looking for knowledgeable staff then this is the place!!! Highly recommended!!!
Fantastic experience: They follow the law and give true, full informed consent. If you like to be treated with respect by your doctors and nurses then this is the place for you. Coercion is not in their vocabulary!
Fantastic experience: Jessica and her staff are amazing! Our kids have been seeing her for a couple years now and we have been very impressed with the personal care and attention to detail. It is extremely difficult to find a provider who respects patient choices and who will allow patients to take control of their own healthcare. This includes freedom of choice and informed consent, which is a must in all situations. We are very blessed to have found Jessica and recommend her to everyone we come across. Keep doing what you are doing ladies! You are all amazing!
Fantastic experience: We love Well Rooted, everyone is kind and makes you feel welcomed. They truly care about each patient.
Fantastic experience: As an overwhelmed expecting mother, I was becoming extremely defeated as I interviewed pediatricians to help me care for my son when he arrived. As a nurse, I was searching for someone collaborative, respectful, patient, and would be able to provide insight and guidance with more depth than what I could quickly access on a Google search. Jessica and the staff of Well Rooted is a God-send, exceeding my expectations every visit! Jessica is extremely present during very visits, despite whatever is happening outside the exam room door. She is incredibly kind, gentle, patient and with excellent clinical skills and judgement! She has also been immediately available to me via phone on the weekend, when I have had a concern. I just love her and the entire staff at Well Rooted so much and I couldn't recommend them enough!
Fantastic experience: Jessica, since we started seeing you I loved how you’ve always fought for our daughter’s. You’ve seen us thru some scary times but ALWAYS place our daughter’s first and that’s why when you moved we decided to follow you. You’re awesome and my daughter’s don’t trust anyone else but you. Continue doing you Jessica, you’re awesome!
Fantastic experience: You’d be crazy to not bring your children here! The care, support and love shown in this office - to all families is something that can’t be hidden. We have been apart of this practice since day 1 and to watch them BOOM, to where they are now - tells me they are doing something extraordinary. Any little concern or issue, they are there to get to the root cause. The devotion to every patient doesn’t go unnoticed.
Fantastic experience: Fantastic personalized care you won't find anywhere else. Staff is amazing! Providers are helpful, informative and respond quickly. So glad I found this place and I won't take my kids anywhere else. It's a 50 mile drive and more than worth it!
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