Denver Health & Fitness
Information about Denver Health & Fitness
28037, Denver
Opening hours
- sunday: 10h-17h
- monday: 7h-22h
- tuesday: 7h-22h
- wednesday: 7h-22h
- thursday: 7h-22h
- friday: 7h-22h
- saturday: 8h-17h
We have something for everyone. From personal training and small group training to CrossFit classes for kids, teens, and adults, Sports Performance coaching and even Group X classes for those with ‘life experience’!
Our comment from Nutrifinder.net about Denver Health & Fitness:
Denver Health & Fitness is the epitome of a modern gym experience, offering a state-of-the-art facility and a strong community vibe. Members praise the fantastic equipment and clean, welcoming environment. Staff members are consistently described as friendly and supportive, contributing to a motivating atmosphere where everyone feels at home, whether it's during a challenging workout or a fun group fitness class.
Clients appreciate the variety of fitness programs, including CrossFit, personal training, and numerous group classes available at flexible times. The new location enhances accessibility with 24/7 membership options, allowing members to work out at their convenience. The addition of amenities like hydro massage and dedicated child care demonstrates a commitment to member well-being.
However, some users have expressed concerns regarding cancellation processes and the varying value of membership packages, citing challenges in managing subscription details. This feedback has been taken seriously by the management, with ongoing efforts to improve communication and service.
In summary, Denver Health & Fitness stands out as a top-notch gym with exceptional facilities and a community-focused atmosphere, making it a recommended choice for fitness enthusiasts at all levels.
Denver Health & Fitness: Reviews
Fantastic experience: One of the best gyms I’ve ever been it. Awesome staff and great equipment. Everything you need.
Christopher - Thank you for the kind words and great review. We cant wait for you to see what else is on its way.. Sincerely, DHF Team
Positive experience: Edited review: Had an issue with their loud music every night. for a few weeks.. it was kinda known around the area that they were Denver's new "Nightclub." After hearing of the disturbance, they did turn things down noticably and all 4 houses here really appreciate it. The speakers out front seem to be really nice for only 2 small ones! Safari Miles was drowned out nightly and they are closer to my house. So def check this place out if you're into a good sound system.
Hello Jonothan, The club has two small speakers on the exterior to enhance the energy and mood for members and guests, similar to what restaurants and bars do. We will monitor the decibel levels from these speakers at night and make necessary adjustments. Additionally, we will explore alternative options to minimize the issue from your home. Upon implementing any changes, please inform us if they are effective. If the issue persists, we are willing to visit your property to gain a firsthand understanding of the situation. Our goal is to accommodate all within our community. On a separate note, we regret that you did not approach the club’s General Manager or Owner to discuss this matter directly rather than pursuing social media action. We value open communication and are committed to finding solutions that work for everyone involved. Thank you, DHF Team
Fantastic experience: My family & I are so grateful to have found a place where each of us is able to experience health! We recently joined DHF South & an “experience” it certainly is -one that is personable, healthy & even restorative & relaxing! Denver Health & Fitness embodies health & overall wellness & well-being in every aspect. This brand new, state of the art facility is a place where you’ll not only enjoy top of the line fitness equipment, as well as a variety of fitness classes, personal trainers who really take time to connect with members, opportunities to recover & find restoration with a sauna, a steam room or hydro-massage therapy BUT ALSO & more importantly- a community of really GOOD people! From the moment you walk through the doors, you’re greeted with a smile! Even the owners take the time to check in & ask how we’re doing, how the holidays were…etc That personal connection is what makes DHF stand out! It’s an enjoyable place to go, to workout & the community feel will leave you feeling healthy, happy & motivated to return again & again! If you’re looking to “experience health” & every aspect of Health - physical, social, mental … etc you will find it at Denver Health & Fitness!
Dear Lisa - Thank you so much for your heartfelt and thoughtful review! It truly warms our hearts to know that your family has found a place to experience health and wellness at DHF South. Your kind words about our team, facility, and community mean the world to us. We strive every day to create an environment where every member feels valued, supported, and inspired on their journey to health. It’s incredibly rewarding to hear that the personal connections we aim to foster, from our staff to our members, have made a positive impact on your experience. We believe health is not just about physical fitness but also about mental, emotional, and social well-being. Knowing that you’ve found value in everything from our state-of-the-art equipment to recovery services and even the simple act of being greeted with a smile reinforces why we do what we do. We’re grateful to have you as part of the DHF family and look forward to continuing this journey with you and your family. Thank you for recommending us so generously, and we’re excited to see you and your family at the club again soon! Sincerely, DHF Team
Fantastic experience: Once the new plate loaded equipment arrives at the new location, this will be the best gym in the LKN area. Plenty of space and amenities and the members come to workout instead of socializing and occupying equipment for unreasonable periods of time.
Hi Jay, Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you’re enjoying the new Denver Health & Fitness - South location and its amenities. We’re just as excited about the arrival of the additional plate-loaded equipment – it’s going to take things to the next level! We’re grateful for members like you who appreciate the clubs atmosphere and focus. We look forward to seeing you crush your workouts! Best regards, DHF Team
Fantastic experience: Fantastic facilities. This is an Executive level health club. My only critique is they need to neutralize the media on the screens. I don’t want a sermon or see the news while I’m in the gym. If someone needs this they can listen or watch on the WiFi on their private devices.
Hi Brad, Thank you so much for your kind words and for sharing your feedback! We’re thrilled to hear you’re enjoying the facilities and appreciate your recognition of the executive-level experience we aim to provide. Your comments about the media on the screens are greatly appreciated. We’re actively working on dialing in all the technology at the club to create the best atmosphere for everyone. Your input is incredibly valuable in helping us fine-tune the experience. Thanks again for being part of our community, we look forward to seeing you at the club! Sincerely, DHF Team
Fantastic experience: You will love this Fitness Facility! Not your basic Planet Fitness or LA fitness or Crunch Fitness. Quality equipment for all fitness levels and athletic levels as well. Trainers have a wide variety of knowledge and staff goes above and beyond to help guide you with excellent customer service. Must visit, Must signup!
Ronnie - Thank you so much for your fantastic review! We're thrilled to hear that you love the facility and appreciate the quality of our equipment and the dedication of our trainers and staff. We take pride in creating a space that stands apart, and it means the world to know that effort shines through. Your kind words about our customer service and the variety we offer truly motivate us to keep raising the bar. We can't wait to see you again—whether you're here to crush a workout, learn something new, or just soak in the atmosphere. Thanks for being part of our fitness family! Sincerely, DHF Team
Positive experience: I love the location of the new gym! I had been telling all my peers who moved here for work about it, and kept driving by as it was being built and counting down for it to open, only to find out the new location isn't accepting the Active & Fit membership that our company pays for us to use. So needless to say, there's a bunch of heartbroken employees in the area since the original location is inconvenient for us. Hoping they'll change their mind soon and let the Active & Fit crew enjoy the new facility and convenient location soon!! Enjoy the new facility everyone!
Katherine, thank you so much for taking the time to share your feedback and for your enthusiasm about our new location! We’re thrilled to hear how excited you were for the opening and truly appreciate you spreading the word to your peers. We understand how important convenience is when choosing a fitness facility, and we’re sorry to hear that our current policy regarding insurance-based memberships has been disappointing. Let me provide some insight into why we’re unable to accept insurance-based plans, like Active & Fit, at our new location. Unfortunately, all insurance-based plans that operate at DHF-North already run at a deficit. This challenge has been compounded by the recent inflationary expenses and the reduction in government funding to Medicare, which impacts programs like the one you’re referring to. Over the last six months, we’ve actively tried to negotiate adjustments to these plans with third-party administrators, but they’ve maintained their current terms. We are doing everything that we can to be able to keep these plans at DHF-North location for our members to have access to. With the additional costs associated with running the new facility, allowing these plans would further drive up expenses. Since these plans operate at a deficit, it would require us to raise membership rates for our paying members to cover the shortfall—a decision that wouldn’t be fair or sustainable. This is why we also came out with Senior memberships and we also have Corporate memberships that businesses can take advantage of. We remain committed to advocating for change and hope that, in the future, insurance providers will recognize the true value of health and fitness facilities like ours. As you know, fitness plays a vital role in improving health and longevity, and we deeply value your support and understanding as we navigate these challenges. If you have further questions or would like to explore other membership options, please don’t hesitate to reach out. We truly appreciate your feedback and hope to welcome you and your coworkers to our new facility in the future! Sincerely, DHF Team
Fantastic experience: Best gym in LKN. Jeff did a fantastic job on the new location by 16/73.
Thank you so much for the feedback on Denver Health and Fitness (South)! We are so excited to share the new location with everyone and glad you had a great experience!
Fantastic experience: Excellent gym! Clean and has lots of amenities depending on your membership package. Love the 24/7 access, especially with a busy schedule.
Thank you so much, Allyson, for taking the time to leave a review and share your feedback! Our team is dedicated to making sure you have the best experience possible, and we’re thrilled to hear we’re delivering on our motto, "Empowering you to live your best life." We’re also excited for you to see our new location and can’t wait to share it with the community. Thanks again, Allyson!
Positive experience: Just started going back to a gym and kinda lost in it
Fantastic experience: Great equipment, desk greeters very nice, very clean.
Negative experience: DO NOT GO HERE. I got a year long membership plan before going to college and it was fine. But after I moved even after I canceled multiple times I got continuously harassed with emails, phone calls, and voicemails regarding more and more charges that as a broke college student really set me back. Nearly a year after leaving I have been sent to collections for charges I did not make. It’s to the point I’ve given this company hundreds of dollars for them to finally leave me alone. PLEASE DONT GET A MEMBERSHIP HERE
Hi Isaac, We are truly sorry to receive your review and to hear that your experience did not meet our expectations. We value your feedback as it helps us learn and improve. We also want to provide a clear outline of the steps we took with your account. We have provided an chronology of events for your account as all our interactions with the club and the billing company are documented and or recorded. Firstly, we noticed we have waived late fees on your account 5-6 times over the past year as a courtesy. 7/27/2023: The service team here and the billing company attempted to call you multiple times regarding an unpaid balance but did not hear back until 9/25/2023 when you called the gym. We explained the cancellation process and why you had past dues. We also provided the billing company's direct customer service line and the necessary information for your cancellation. 12/01/2023: You called asking why your account was still being drafted. Our notes indicated that you had not yet reached out to the billing company. We provided their customer service information again, along with the necessary details to process your cancellation request. 12/06/2023: You contacted the billing company on this date, and they set up your cancellation and explained the amount you were responsible for. However, the owed amount was not settled, leading the billing company to send your account to collections. They have reached out to you multiple times via email, call, and text to resolve this issue. 3/15/2024: We discussed your membership and cleared up your past dues. Since then, you have not owed anything else, and your account has been in good standing. We understand you received a letter from Aldous. Please disregard this letter, as we have confirmed with them to close the matter since your account is in good standing. Please feel free to reach out with any further questions. We are here to assist you and ensure that your experience improves moving forward. Sincerely, DHF Team
Fantastic experience: Such a great team over there at Denver Health and Fitness. They are a family oriented establishment. Brooke is amazing and will help out with any thing she can. MY identity was stolen and she put a freeze on my account until it was settled on my end. Beautiful place and people.. Thanks guys..
Hello Chris, Thank you for your kind words regarding DHF. We are pleased to hear that your identity theft issue has been resolved. Being a family-owned and operated business, upholding our values is a top priority for us. And if memory serves me correctly your reasons for joining DHF in the first place were not the usual reason but was very inspirational and meant a lot to the family. We are grateful to be able to return the favor and help you during the stolen identity issue and helping with your account here at DHF. We hope to have the pleasure of welcoming you back to DHF in the near future. Best regards, The DHF Team
Fantastic experience: Best gym in Denver! Equipment is always maintained and updated facility is kept clean. Been a member for 14 years now and staff always greets you with a smile. A+
Peter, We greatly appreciate you sharing your experience with us! It's truly inspiring to learn about the positive, enduring relationship you've built with Denver Health & Fitness over the years. Our primary aim is to provide our members and guests with unforgettable experiences, and your satisfaction is at the core of everything we do. While maintaining top-notch equipment and a clean facility is essential, it's the personal connections we cultivate with each individual that truly elevate the Denver Health & Fitness experience. Thank you sincerely for your loyalty as a member for the past 14 years. We eagerly anticipate sharing another 14 years of fitness and camaraderie with you and the entire DHF family. Warm regards, The DHF Team
Negative experience: Clean facility. Good equipment. Fox News is everywhere, and there's some questionable logos on the staff shirts. Requests to change the channel to literally anything else ignored. Take your safety into consideration. Response: Fox News was on 3 monitors. Your logo is not that of the American Flag. Thin Blue Line regalia is a well known dog whistle. Edit: I am editing this review to 5 stars as they changed the channel, showing a willingness to listen. Re-Edit: Within 2 days of me changing the star count, Fox News went right back up. This behavior is very telling.
Dear Alexander Nicolici - Thank you for the compliments on the cleanliness and the good equipment of our facility. We strive hard to keep the facility in tip top shape. As for the comments about the Fox news station. I went out to verify your comments that "Fox News everywhere". There are a total of 9 TV’s on the walls from the lobby to the back of the fitness floor. There was only 1 TV that had Fox News on it and all the others had a variety of ESPN / other news networks and internal information TV's. The comments about questionable logos on uniforms I can only presume your are referring to the American Flag. And the statement “Take your safety into consideration.” Seem to be political statements or at least references to a political position. As a policy, Denver Health & Fitness refrains from commenting on politically charged matters. Warm Regards, DHF Team
Fantastic experience: Thank the lord for Denver Health and Fitness and the staff!! The team from the front desk, trainers, kid care, and CrossFit coaches I really appreciate your support to keep this mom of (3) accountable and my kids entertained so I can work on being my best healthy self!
Dear Natalie, Thank you so much for the glowing 5-star review! We truly appreciate your kind words and are thrilled to hear that you've had such a positive experience with us at Denver Health and Fitness. We're grateful for the opportunity to support you on your health and fitness journey, and we're delighted that our team, from the front desk to the kid zone staff, and CrossFit coaches, have been instrumental in keeping you accountable. Thank you for entrusting us with your fitness goals, and we look forward to continuing to serve you and help you be the best version of yourself. Here's to many more fulfilling workouts together! The next time you are in please check with the front desk (notes) as we left you a little thank you gift for the kind words and to encourage you to keep going. Sincerely, DHF Team
Fantastic experience: CrossFit DHF is my 6th box in over 12 years and can say the facility is top notch with great people, awesome coaches and friendly staff!
Fantastic experience: Denver Health and Fitness is my happy place! The staff is amazing, the CrossFit gym is top notch, the coaches rock, and the shake bar is OH SO delicious!!!
Negative experience: Do not sign up to this gym. They outsource their payments to another company that will continue to charge you no matter how many times you cancel. I had to call over ten times just to get them to send an email stating my son's membership was canceled after MONTHS of trying and they STILL are harassing him with bills. This is insane! No wonder they have money to build another gym - such a scam.
Dear Thomas, Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience and frustration you and your son have experienced regarding the cancellation process. We take customer feedback seriously and are committed to addressing any issues promptly. We understand the importance of transparent and efficient billing practices, and we regret that your sons experience did not reflect these standards. We do use a third party solution for billing. The reason for this is there are rules and regulations that have to be maintained in order to handle payment information. The company we use and others like them have the infrastructure, procedures, security protocols and technology to facilitate this service for us. In fact 99+% of all fitness clubs use a third party solution. You really do want a fitness club to use a third party solution for PCI security compliance. What you described is unusual and we would like to investigate this matter further to ensure that appropriate actions are taken to resolve it promptly and prevent similar incidents from occurring in the future. Could you please provide us with additional details such as your son's membership barcode number / first and last name and email address associated with his account and if you have your communications with the customer service team please forward that as well to [email protected] This will enable us to track down the specific issues and work towards a satisfactory resolution. Once again, we apologize for any inconvenience this situation has caused. We value your feedback and hope to regain your trust in our services. Sincerely, DHF Team
Positive experience: Probably 3.5 stars if I could choose. There is a generous variety of equipment and spaced out nicely. There are several dumbbells and bars to choose from and are great quality. Treadmills are ~10 which seems too few for the amount of people in there each time I visited. There are surprisingly extremely few classes for group fitness for a gym this size. Virtual classes are definitely not my thing - not sure I get the point of going to the gym to do a virtual class, especially when I don’t need equipment (unless I just need a separate space that perhaps people don’t have at home? I don’t get it). I would expect at least 2 or 3 back-back classes early AM and 3-4 in evenings until close as standard (hiit, cycle, kickbox, strength training) - maybe they are trying to add. Very clean though. Friendly staff.
Wendy, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciate the variety and quality of equipment available at DHF, as well as the cleanliness and friendliness of our staff that does mean a lot to us. Regarding your concerns about the number of treadmills and group fitness classes, We have a total of 42 pieces of cardio on the cardio deck, 14 of them are treadmills. We also have a cycle studio that has 21 Life Fitness bikes that can be used in a class or with a virtual program. We have a bunch of other cardio related equipment in our CrossFit box for our CrossFit members. Ever since the pandemic it has been hard for the entire fitness industry to find the resources (e.g. fitness instructors) they need to operate like they want to. We are striving to rebuild our group fitness schedule like it used to be. Due to not being able to find the talent needed for group fitness classes it was for that reason we decided to bring in the virtual solutions as an alternative. It is not what we wanted as we prefer to have live instructors (much higher level of engagement with our members). We know virtual classes may not be for everyone, they do provide an additional option for those looking to diversify their workouts or participate in classes when in-person sessions are not feasible. A lot of the virtual classes we have here are Les Mills classes and many of them require equipment that we provide for you. On a side note we have seen more job applications come in for group fitness / personal trainers lately. As I said earlier we are striving to get our group fitness schedule back to what it was. We currently have the following on the schedule: Group X classes 23 / week Small Group Training classes 5 / week and growing CrossFit classes 31 classes / week It's worth noting that post-pandemic, there has been a shift in member preferences across the entire industry towards weight/resistance training as cardio machines took a step back in popularity. This is indicated by all of the industry data and we are actually seeing this from our own members. We took this information and have used it to help plan and build our new facility (DHF South) which is about 6 miles south of us on Hwy 16. So soon members will have the option for more equipment in the months to come. We are constantly striving to improve and will take your suggestions into consideration. Thank you again for your valuable feedback. We hope to have the opportunity to exceed your expectations in the future. Warmest Regards, DHF Team
Fantastic experience: Best gym in North Carolina period!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you've been enjoying your experience at Denver Health & Fitness. We can't wait to open our new facility for the Denver Community. The new Denver Health & Fitness 2 will be an even b better top-notch facility with upgraded amenities and services. We're eager to welcome you there as soon as it is completed. Stay tuned for more updates, and we look forward to having you as part of our fitness family at both locations!
Negative experience: Easy to join. Pulling teeth to cancel. Expect issues trying to leave this gym. Shame on you, worst gym in Denver.
Dear Nick and Matt, Thank you both for sharing your thoughts with us. This is a head scratcher… We couldn't find any record of either of you having a membership or even being a guest here. What we did find is that you are both buddies. I find it interesting that you both send almost send the same false message to us just minutes apart and after Amanda sends her message. I can understand that you think you are helping a friend. But you are not. In fact by these actions actually make it worse for your friend. After reviewing the notes we have bent over backwards to try to help her. If there has been a misunderstanding or if you have any specific feedback you'd like to share, we encourage you to reach out to us directly and we will be happy to meet or talk with you. Warm regards, DHF Team P.S. Nick, your mom Ruth was a great member. She always had an uplifting spirit. Give her our best.
Negative experience: Canceling your membership is impossible and filled with 3rd parties and aggressive calls. The owners reply to me here should be a master class on how not to deal with customers. *It is impossible to cancel a membership here you’ll be canceling your credit card instead*
Dear Nick and Matt, Thank you both for sharing your thoughts with us. This is a head scratcher… We couldn't find any record of either of you having a membership or even being a guest here. What we did find is that you are both buddies. I find it interesting that you both send almost send the same false message to us just minutes apart and after Amanda sends her message. I can understand that you think you are helping a friend. But you are not. In fact by these actions actually make it worse for your friend. After reviewing the notes we have bent over backwards to try to help her. If there has been a misunderstanding or if you have any specific feedback you'd like to share, we encourage you to reach out to us directly and we will be happy to meet or talk with you. Warm regards, DHF Team
Negative experience: The worst customer service I have ever seen in any service industry. We recently moved out of the area and had to jump thru hoops in order to cancel our membership. We were then provided incorrect information from the gym general manager to submit our cancelation and they continued to charge us annual fees and multiple monthly membership fees. Once we contacted them to dispute they told us there was nothing they could do and all these fees would go to collections. The most unhelpful business. They care nothing about helping customers and only want to collect their money.
Dear Mr. Travers, I apologize for the frustration and inconvenience you've experienced with the billing company that manages the billing and cancellation process. We take customer feedback seriously and are committed to improving the processes. I understand that your recent interactions with the billing company have left you dissatisfied, and for that, we are truly sorry. And I will be contacting the billing company to address the concern. Going forward I want to address your specific issue to get this resolved. In the notes with the billing company it states you or your wife sent an email but it went to the incorrect email address. And you had the information attached to that email that was needed that shows you had moved / moving. Can you please forward that email that was previously sent so we can take your notification from that date. The email address to send that to is [email protected] . I have alerted the front desk team to be on the lookout for that email. Once you sent it please feel free to call the front desk here to make sure we have received it. Once we have your information, I will personally work to resolve this issue and prevent any further collection actions. Our goal is to provide excellent customer service, and I want to make sure we address your concerns promptly and to your satisfaction. Thank you for bringing this matter to our attention, and I look forward to assisting you in resolving it. Sincerely, DHF Team
Fantastic experience: Very nice place to work out.
Dear Charles, Thank you so much for taking the time to leave us a 5-star Google review! We're thrilled to hear that you find our gym to be a "very nice place to work out." Our team works hard to provide a clean, welcoming, and enjoyable environment for all our members and guests, and your positive feedback is greatly appreciated. We hope to continue exceeding your expectations and providing you with an exceptional fitness experience. If you have any suggestions or if there's anything specific you love about our club that you'd like to highlight, please feel free to share. We always value input from our members and guests. Thanks again for choosing us for your fitness journey, and we look forward to seeing you at the club soon! Best regards, Denver Health & Fitness
Fantastic experience: I’m not a member here, but went for a CrossFit event they held today. What an amazing place with a great event. I wish I lived 10 minutes closer and I would join here. Looks like a super nice facility.
Dear Shawn, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great time at our CrossFit event (FitFest2023) and that you found our facility impressive. At Denver Health & Fitness, we strive to create a welcoming and enjoyable environment for all our members, guest and event participants. We appreciate your kind words and the consideration you've shown towards potentially joining our community. If you ever find yourself in the area or decide to make the move closer to us, we would be delighted to welcome you as a member of our fitness family. In the meantime, please feel free to reach out if you have any questions or need further information about our programs and services. Once again, thank you for your positive feedback. We hope to see you again in the future, whether it's for another event or as a valued member of our club. Warm regards, Denver Health & Fitness
Negative experience: Overpriced dump
Fantastic experience: All you need to be awesome!
Dear Jeff, Thank you so much for your incredibly kind words! We're thrilled to hear that you find our services to be awesome. Your satisfaction and happiness are our top priorities, and we're dedicated to providing you with everything you need to have an amazing experience. If there's anything specific you'd like to see improved or any suggestions you'd like to share, please don't hesitate to reach out to us. Your feedback is invaluable in helping us enhance our offerings and create an even better experience for you, your son and all our valued members. Once again, thank you for your glowing review. We truly appreciate your support and look forward to continuing to serve you with excellence. Best regards, DHF Team
Fantastic experience: This is a wonderful gym where they treat everyone like family!
Fantastic experience: Excellent staff and facility, definitely would recommend to friends and family.
Fantastic experience: First time going there, the gym was all-around super clean and had friendly staff. I’m definitely going back.
Negative experience: While DHF appears to be great and has a nice facility they are extremely expensive compared to other gyms I have had a membership at that were just as nice. Very little is included in the price. You have to sign at least a year contract and the billing company they use is extremely difficult to cancel with. Literally recommended choosing any other gym.
Kali - Thank you for sharing your thoughts about DHF. We appreciate your feedback and understand that our club may not suite everyones needs. This is why we do have various memberships that include term and month to month so you can select what suits your needs. With that said despite the membership term value is only realized when it is used. I have reviewed your checkins and I see that you have not checked in lately so it stands to reason you are not seeing the value in your membership compared to when you signed up. As for canceling your membership I see that you called ABC to cancel and they provided you with the information to do so. We genuinely appreciate your input and we take it to heart. Your satisfaction is important to us and want to see our members succeed. We would love the opportunity to discuss your concerns further so I am going to have one of my team members reach out to you tomorrow to address both your utilization of the club and see if we can help you there or if you want to still cancel help facilitate that for you. We will do our best to address any issues you may have. Thank you for contacting DHF, and we hope to have the chance to serve you in the future. Sincerely, The DHF Team
Fantastic experience: The best gym around Lake Norman, wouldn’t want to be anywhere else.
Positive experience: I like it but it's to expensive.
Fantastic experience: Clean, welcoming, and equipment are in good condition. The only thing so far I've seen that could use improving is the cable machines and attachments. The cables feel a little worn and some of the attachments need to be replaced.
Rush, thank you for your feedback! We're thrilled to hear that you find our gym clean and welcoming, and that our equipment is in good condition. We appreciate your input regarding the cable attachments, and we will definitely look into improving them. We're committed to providing the best possible experience for our members, and your feedback helps us do just that. Thank you for being a part of the DHF community!
Fantastic experience: I was in town and found this gym.. I stayed in Denver and was shocked a gym was so nice in this small town... Coming from ATL Denver health and fitness knocked it out. 15 buck day pass and very clean facility.. This gym had a huge outdoor turf area... Good for sprints and just outside work. No I wouldnt imagine going out there in the winter though... Probably cold.. Good equipment here and definitely worth the time to check out.
Alford - Thank you for visiting and being a member for the day at Denver Health & Fitness. Also thank you for the kind words, they are sincerely appreciated. Please come back and visit us anytime. Maybe the next time you will be able to visit us at our 2nd location which will be a brand new larger facility that we are building. We look to have it completed in about 15-18 months. Provided the construction gods are all in agreement. Thank you again, DHF Team
Fantastic experience: Great gym, everything is kept up very well. 24 hour access is definitely a plus!
Fantastic experience: The only problem I've had is , the parking lot , other than that, I ABSOLUTELY LOVE Denver health and fitness ♥️
Thank you Ann for the sweet words. Note we have opened up some parking on the south side of the club recently for our members and guests.
Fantastic experience: Denver Health and Fitness is a fantastic gym! So many awesome class options, great instructors and coaches, excellent Crossfit box, on-site child care, recently added hydro massage, clean changing rooms with lockers, showers, and sauna... plus it’s less than 10 minutes from my house. :)
Fantastic experience: Top notch facility and best of the best equipment.
Fantastic experience: Lobby, awesome gym!
Fantastic experience: Great teachers and facility. Most of the classes are in the morning so if you work it makes it tough. I wish there were more evening classes but I love going here.
Adrienne - Thank you for the kind words and rating. We are actively looking for instructors to fill the needs across our fitness schedule. So if you know any please send them our way we would love to talk to them. Also, we are looking into other solutions for those times when we do not have an instructor. Thank you again, DHF Team
Fantastic experience: Huge gym! I visited twice while staying nearby. Was clean and staff was nice.
Fantastic experience: Clean machines, all working. Clean facility with multiple classes at all levels. Great staff.
Negative experience: Nice place, but the only way to get any value or benefits out of a membership is a 12 or 24 month contract. I didn’t want to make any commitments because they can be hard and costly to get out of. I’ve learned that lesson once before. But otherwise, for monthly memberships, it’s a LOT more expensive to get started and you don’t get much out of it. They don’t even apply their military or first responder discounts unless you join under contract. Oh, and month to month people can’t come in 24/7. Why put 24/7 access on your sign if not everyone can even do it? Sounds like planet fitness is a much better choice. Less than half price and no commitment.
Hello Tom - We appreciate the comments and thank you for your service. Yes we do have several levels of memberships and each level has additional amenities attached to them which is what drives the rates. It also sounds like you might have had a bad experience with cancelling a membership before. Sorry to hear that, however I can assure you we follow the NC law when it comes to the agreements. Our facility has been in place for 15 years and we continue to reinvest into the business with equipment and new services for our members. The club started out as 10,000sf club and now is 45,000sf. We understand we are not going to be the right club for everyone and that is OK. We hope you find your right club. Stay Healthy, DHF Team
Fantastic experience: Family centered and great variety of free weights and machines!! Plenty of cardio machines as well. Child watch as well while you workout.
Negative experience: Got a year membership with them and stop coming after my year was up and the membership price was set at 25 a month as I thought they raised the price to 65 and I’m still paying them money I’ve called them to tell them to refund me but refuse and today they took 87 dollars from me. Don’t use them for a gym find something cheaper and better if you don’t want money stole
Carson - I am sorry to hear about this issue. Let me see if I can provide some clarity and resolution to this issue. Your membership has not increased at all. The front desk team member did explain to you the charge you referenced was a late charge by the billing company for a late payment but it was not a rate increase and it was not $65. In addition, your year membership ends on 7/29. What you stated is not accurate and making sure you have the accurate information is important. So I would like to ask you to come in on Monday or Tuesday to sit with a manager to go over your membership with you. Also at that time we will contact the billing company to try to get that late fee back for you. Thank you, DHF
Positive experience: Lots of options for individual or group training.
Fantastic experience: The best equipment. The best facility in the whole charlotte / lake Norman area. Hands down worth it 100x.
Fantastic experience: I come here every time I'm in town visiting family and this was my first time taking their crossfit class. The staff is so accommodating and the coaches are so helpful and know their stuff!
Fantastic experience: Super clean, staff are super friendly, and facility is open 24/7. What more could you ask for?
Fantastic experience: Super impressed with this gym on my recent visit. Very clean and everything you could want. Super nice people and a great workout! See you again soon!
Fantastic experience: This gym is amazing. The staff and the environment is conducive to a great workout. The equipment is top notch and everyone is so friendly and helpful. Join, you won't regret it
Hello Dexidus. Thank you for the 5 star review. We are so happy to hear that you recommend Denver Health & Fitness. We strive really hard everyday to bring the best to our members and guest. Thanks again for the feedback as reviews like this help us continue to grow.
Fantastic experience: The best gym in Lincoln, Catawba, and Iredell county hands down. Top of the line equipment all the way from barbells to even the fans on the ceiling. Staff is always friendly and helpful. Equipment and weights for all workout styles. 10/10 recommended
Thank you Seth.
Fantastic experience: After a serious accident I have been living in pain for years. Multiple surgeries and tons of PT. I began working with Susan a trainer that actually listened and designed a custom workout program for me. In just a short time I am already starting to feel relief making it easier for me to want to do more because I’m seeing and feeling results. If you’re living in pain you should definitely come talk with her. She actually listens instead of just handling you like another patient. Highly recommend. (My injuries are shoulder replacement, knee surgeries, L4 bulging disk, L5 degenerative disk, ankle reconstruction, to name a few) She’s awesome and so is everyone else that I have worked with
Fantastic experience: This is a great gym that offers top notch amenities and fitness programs. Ownership has done a superb job staffing with well qualified coaches. The CrossFit gym has the best coaching I’ve had in five years.
Fantastic experience: Welcome to Denver Health & Fitness Where the floors are mopped with the sweat of Chuck Norris. Where spandex and muscle rub combine to make a mutated muscle CHUD. A place where back breaking workouts are handed out and then you pay them as they laugh and tell you there is more reps. Be warn my friend! You will either be grinded into protein powder or arise and become a Conan Clone.
Fantastic experience: I love this gym! I trained with Jenny and she really helped me and my husband get stronger and she helped me with my horrible relationship with food. I also love that they use the MyZone heart rate monitor. It has completely changed the way I work out. I push myself so much harder and the real-time heart rate zones show me if I am actually giving it my all or if it's just my brain telling me I'm tired. The gym itself it top-notch and the equipment is all newer and there is plenty of space to workout without being crowded.
Fantastic experience: Denver Health and Fitness has been my sanity oasis through such a crazy and stressful year with the pandemic and so much going on in the world. The atmosphere is so energizing and you can instantly feel the community welcomeness. I highly recommended the Hydromassage for stress relief.Try them out! It will be worth your while :)
Fantastic experience: Tribe fit and tribe life new Australian exercise classes with additional my zone experience. Love this addition.
Fantastic experience: I’ve been a member of DHF for a few months now. I’ve never met a cleaner more professional gym. The atmosphere here is amazing! Coached in CrossFit are the best around! Everyone makes you feel at home with no judgement at all. I’m glad I found a place that I can feel comfortable and happy and meet new friends to grow my fitness journey with.
Fantastic experience: Clean facility, lots of great equipment. Head CrossFit coach really knows her stuff.
Fantastic experience: I joined this gym for crossfit in 2017 and have enjoyedboth sides of it, both the crossfit and regular. The new crossfit coach Adam is exceptional as well at movement and coaching even for experienced athletes, as well as those beginning.
Fantastic experience: Great gym with lots of top notch equipment and always improving. I just joined the CrossFit classes and am loving the community/team atmosphere. Everyone is so warm and welcoming to you no matter your experience level! Not “clicky top athletes only” vibes I’ve gotten from so many other CrossFit gyms. Anticipate being a member for a long time!
Fantastic experience: Great gym with great people. Been my home for CrossFit for 8+ years. Highly recommend.
Fantastic experience: Joined DHF in 2018 and was lured into the Crossfit box and never turned back. The facility is top notch but the coaches are where it is at !
Fantastic experience: I love CrossFit DHF for so many reasons, but here are my top three: First, the facilities are excellent. Second, the athletes and coaches create a welcoming community for everyone who walks through the doors, no matter if you’re brand new or a seasoned veteran. Third, the coaches are top notch. As a movement and exercise professional and healthcare provider, I know well the value of coaches who have not only an eye for movement analysis but also the ability to relay that information to athletes of varying skill and experience levels. Both Kathryn and Adam do that so well. CrossFit has a reputation for being too advanced for those who are inexperienced with fitness and exercise. But, at DHF you’ll see everyone from competitive athletes to everyday athletes working hard to improve their fitness and cheering for each other along the way. I look forward to each of the WODs that I attend - not only for the great workout, but also for the community DHF has created. I’m proud to call CrossFit DHF my home.
Fantastic experience: Ive been working out at DHF since day one. The gym is big and clean and bright. The equipment is up to date with tons of variety. There are plenty of options for group fitness, personal training and crossfit (my personal favorite). The staff is nice and always available. The members are friendly and supportive.
Fantastic experience: If you are looking for a top notch gym to work out in then look no further than Denver Health and Fitness. The facility is state of the art and clean! The staff as well as trainers are knowledgeable and always willing to assist you in your fitness goals, especially the cross fit coaching team. I highly recommend this gym to anyone at any age or fitness level!!
Fantastic experience: Denver Health and Fitness has been my home for all things fitness since 2014. The personal training instructors are top notch and provide individualized training for each client. I joined their CrossFit program the year I turned 50 and because of their amazing coaches, have done things I've never thought I'd be able to do at this age: climb ropes, do pull-ups and lift more weight than I thought possible. I highly recommend Denver Health and Fitness to anyone looking to make fitness a way of life.
Fantastic experience: Still a Great facility, top of the line equipment and even greater staff! The CrossFit Box is awesome. Awesome head coach, Dr. Lineberger, and the rest of her coaching team! I would recommend this gym to anyone serious about their health!
Fantastic experience: This CrossFit box is the best around. The coaches are professional & great to have class with. The classes are so fun & hard work. I have be here for 5 years & will continue for a long time. Keeping fit & having fun come and join us.
Fantastic experience: This facility is a great place to workout and I enjoy doing CrossFit. There is a lot of room for big classes and for fun exercises. I recommend this facility and I enjoy being a part of the CrossFit community.
Fantastic experience: Loving our new community gym and crossfit team! Lot of encouraging friends and challenging workouts. Definitely feeling excited about finding a strong me!
Fantastic experience: Great gym and great CrossFit
Fantastic experience: What a great place to do some CrossFit!Love you guys
Positive experience: The facility is fantastic. They have classes and a variety of different types of exercise. Their only downside is that if you want to quit you have to prove that you are moving 30 miles away from the location.
Fantastic experience: Very clean gym. Very professional staff. Daycare was also great when it was open.
Fantastic experience: Im a new member and so far I love this place. Great people. Awesome facility.
Fantastic experience: It's a bit smaller then my gym but it's very clean, machines are like brand new, everyone in there is courteous and friendly and all know each other! Great atmosphere
Fantastic experience: Great facility! 24/7 hours, lots of live class options with great instructors (spin, barre, pilates, zumba, body pump and more), virtual classes for flexibility of schedule, friendly and knowledgeable personal training staff, clean facility, no broken equipment waiting repairs, and a caring staff for child watch!
Fantastic experience: Great facility
Fantastic experience: Great place
Fantastic experience: Beautiful facility, awesome instructors and staff, continuous classes, first class machines and weights, and sparkly clean. Highly recommend.
Fantastic experience: Great work out gum.
Fantastic experience: Very good place to work out. Great equipment. Fabulous classes. Nice and knowledgeable instructors. Great childcare as well. I highly recommend Denver health and fitness if you are looking for a gym in the Denver area. Try them out you won’t be sorry
Fantastic experience: Excellent facility and friendly staff.
Positive experience: Nice recent remodel. Nice staff. Clean. Not too much old school grunting. Lots of friendly people bettering themselves
Fantastic experience: Been going for 2 yrs and love it. Has everything you need to be fit and healthy. Only downfall is guys on " supplements" act like they own every equipment.and take up three machines at once and walk around like their machines are their right even when it's busy.
Negative experience: The facilities are nice, and so are the staff. When I signed up here I was given the option of a 1 or 2 year membership and then I would be month to month, needing only to tell them to discontinue. I chose the option of a 1 year membership. About a year and a couple months later I moved to where there was a closer gym. I called to cancel, and the customer service team told me I would have a large fee to cancel. To my dismay the contract was marked with a 2 year agreement. I was upset, but I paid the bill for another year. Today I called to cancel again and I've been told I have to send them certified mail or complete it online, and I need to give them 30 days notice during which I'll be required to pay my bill. Avoid the club, go elsewhere.
Hi Harry, we want to look into this situation and help you out. However the name Harry Raleigh does not exist in our system. Can you please provide your contact name so we can look into this matter?
Fantastic experience: Gym has a large wieght room, tons of classes and is clean.
Fantastic experience: Alyssa is the best! Always greets with a smile and sometimes gives me free ice water
Fantastic experience: Amazing gym! Completely remodeled with all new equipment and very clean!! The group exercise classes are my favorite with almost 50 classes a week to choose from. If the class times are not good for you, they also offer virtual classes at anytime, 24/7, including in the Cycle room. The staff is super friendly and very supportive! I would highly recommend Denver Health & Fitness.
Fantastic experience: I'm here 4-5 days a week, that speaks for itself my feelings about DHF.
Fantastic experience: Best gym I’ve ever belonged to! I love the group fitness classes-Zumba, Barre and stretch are my favorites. I also love the virtual fitness room and the updates machines. Members and instructors are supportive and fun. Love being a part of this gym!
Thanks so much for your feedback!
Positive experience: El gimnasio después de la renovación ha quedado increíble, mucho más grande y podría decir que en instalación es el mejor. La atención al cliente es buena y el staff es amigable. Las instalaciones siempre están limpias El área de niños mucho mejor, ha habido cuidadoras muy buenas pero las adolescentes no me gustan cuando en lugar de cuidar a los niños están en el celular. Digamos que es un cuarto con una tv prendida en lo que tú haces ejercicio. Cómo mexicana (latina) en general nunca me he sentido incómoda El precio que yo pago es cómodo porque tengo el contrato anterior de hace muchos años. Ojo este gimnasio te obliga a firmar un contrato y si deseas quitarlo deberás acudir con una firma de abogados que te van a tratar de intimidar .
Fantastic experience: I've been attending this gym for several years, it is easily the best gym in the area, especially since the renovations were completed. They have a much better variety of free weights than any of the other gyms close by, more than enough machines to workout any part of your body, and a big cardio area. The employees are very friendly and the facility is always clean.
Thanks so much for your feedback!
Fantastic experience: First class location and ownership!
Fantastic experience: Staff is friendly and helpful. Great facility!
Fantastic experience: Excellent gym! Very clean, lots of equipment, and classes for everyone! Love the new addition also. Staff and members are wonderful!
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