Pine Street Family Practice

Negative experience: Extremely displeased with the way Dr. Lowry handled a situation. He made it clear he truly does not care for his patients. Sorry to have to find another local practice that has an deeper interest in their patient's health and well-being.

Fantastic experience: My family Doctor's Office

Fantastic experience: Dr. Lowery is the best.

Fantastic experience: Friendly staff. Very helpful, very professional. They take the time to listen before responding accordingly. I'd highly recommend.

Fantastic experience: Very good practice with excellent doctors that cares and listens, you never feel that they are rushing you. Wonderful, friendly & courteous staff, I highly recommend them.

Fantastic experience: I've been a patient here for over 20 years and recently took advantage of the aesthetic treatment options. I worked with Lindsay for 6 weeks and received Exilis and Coolsculpting treatments. I am already so satisfied with my results and still have a few months to continue seeing improvements. Lindsay is incredibly knowledgable and really easy to work with. Would definitely recommend to anyone looking to try out these services!!

Fantastic experience: Lindsay is very thorough & informed on product/service knowledge. Every time I leave her table my skin is clearer & softer!

Fantastic experience: Great doctors' office with everyone makes you feel welcome, and they want to help you.

Fantastic experience: I've been seeing the same Dr for about 20 years. I moved 45 minutes away about 11 years ago but still see the same Dr every 6 months. Staff is friendly, professional with humor. I do love that.

Fantastic experience: I have been getting hydrafacials for the last 5 months from Lindsay. Lindsay is such a sweet and attentive person, I absolutely love coming to her for my facials. She deserves all the credit in the world. She is not only a very nice person but she gets the jobs done! My skin has seen so much improvement because of her skill.

Fantastic experience: Best family practice in the world. Doctors are top shelf and the staff are wonderful.

Fantastic experience: I just had the BEST HydraFacial with Lindsay @ Pine Street Family Practice. The HydraFacial is by far my favorite type of facial, but coupling it with her technique and thoroughness made the experience unparalleled. Can't wait to carve out time to come back again soon!

Negative experience: After receiving a voice mail that I had an appointment scheduled that same day, they called my mother to confirm my appointment. We confirmed that I didn’t know I had an appointment and that I (the patient) would call them shortly (the appointment was made a year ago.) When I called back I had the pleasure of speaking with Katelyn who informed me that they took my mothers responses as canceling my appointment. I responded with that I’m an adult and the patient and that it wasn’t appropriate for them to allow my mother to speak on my behalf when I can make my own medical decisions. Katelyn then said the appointment was already canceled and I would be charged $40. Even though this was very inappropriate I agreed to pay the $40. Katelyns response was “Do you want to pay the $40 now otherwise it will go to collections if not payed”… I work as a nurse in the medical field and this was the most unprofessional thing I have ever been told. I am disgusted with the lack of communication with staff and patients this practice has. To threaten patients with collections the day of being billed… just disgusting.

Negative experience: I had the pleasure of dealing with Kaitlyn one of the office staff. After being completely talked over for five minutes, she then inform me that I owe her $40 from my wife not coming to a one year doctors appointment that was scheduled over a year ago with zero communication with the patient. This office will harass you and your family and try to JAM every doctors appointment down your throat so they can meet their monthly quota of patients. This has been by far the worst doctors office I have ever been in and intend on pulling all of my families records from this place and finding a new doctor . This place is a joke do not take your family here, we are new to the area and just moved in last year if you are doing the same I recommend a different office in the area NOT THIS ONE!

Fantastic experience: I went in for a hydrafacial and got so much more than that! Lindsay is just incredible at what she does and it was the most relaxing and healing experience ever. I can’t wait to go back! Pine St has an angel working with them!

Negative experience: Their front desk is so bad, really rude, I am not their patient because of that. Horrible experience.

Negative experience: This office does not care about their patients at all. They only care about taking money and how they can get more money from their patients. I have been a patient for years and its been downhill for a while. I am already looking for a new doctors office for my family. I would highly recommend going to a doctor's office that focuses more on their patient's concerns then different ways they can charge them. In response to your comment, it has nothing to do with any finicial difficulties. In my case, it has to do with the focus of billing over customer care in my opinion. I have seen Dr. Lowry for years and never had any issues with his level of service. We have received your letter and will be using a different physician going forward.

Fantastic experience: I went to Pine Street Family for my first ever hydro facial with Lyndsy! She was absolutely amazing!!!! My experience was more than I expected, super relaxing and I will definitely be going back again!!! A+++

Fantastic experience: Really enjoyed my appointment with Lindsay! Seeing improvement in my skin already. She's very sweet and you receive personalized attention. Highly recommend

Negative experience: I like all the doctors but this morning I was so upset that they charge me for $40 for missed my appointment that I never confirmed it and it was made from 6 months ago. I’ve been with them more than 15 years and never miss one appt ever. I asked them to waved this fee since I never confirmed this appt, but they just have no compassion and understanding at all. $40 is not much but in the time where we have high inflation and since I never confirm the appointment is just not acceptable. Very disappointed. So the lesson from this never make appt ahead of time cuz they will trap u by charge you the fee even though you never confirm the appointment. Who would remember 6 months from now if they said they called but u just never receive it. Very disappointed

Negative experience: Loved my experience with Maryann but the front desk makes me feel like I am not worth their time on many occasions and this last time was the last.

Fantastic experience: Excellent!! Pine St Family Practice Rocks!! All i have to do is call with whatever medical issues iam having & They Always accommodate & meet All of my medical needs. I wouldn't trade Dr. Lowry or Dr.Van Houten-Sauter for Anyone.

Fantastic experience: Always friendly and professional.

Fantastic experience: Absolutely amazing! Loved my thorough facial massage! Left with skin feeling beautiful and glowing. Enlarged pores visible smaller! Received a hydro facial and chemical peel about a month of each other- great results.

Fantastic experience: I have been going to Lindsay for a few months now & I feel like a brand new person every time I leave. My skin never looks better. I live for these facials. 10/10 recommend.

Fantastic experience: Lindsay does an amazing job with hydrafacial treatments. Not only does my skin feel amazing afterwards, it is a relaxing experience. Definitely recommend this!

Fantastic experience: Lindsey is amazing. My skin has never looked or felt better. It is also so relaxing! I will definitely be making monthly trips!

Fantastic experience: I got a hydra facial with Lindsay and she was amazing! I felt so relax and comfortable, and my skin looks AMAZING! She’s so sweet and so good at what she does! I can’t wait to go back after seeing these results! 10/10 would recommend!

Fantastic experience: Best on the planet!

Fantastic experience: Lindsey is wonderful. She is very knowledgeable about skincare and was able to address all of my concerns.

Fantastic experience: I had a HydraFacial last week with Lindsay and it was amazing! Worth every penny!! My skin looks and feels completely different [better]. I can't wait to get another. I noticed an immediate improvement in my hydration and I'm excited to see what happens with my sun spots over time. Do yourself a favor and book one; you won't regret it.

Fantastic experience: Love pine street girls are all sweet doctors are great I know because I'm picky they truly care.

Negative experience: I've been a patient here for MANY years. Maryann APN is the best!! But my experience at the front desk after my appt was very disappointing. I was made to wait for almost 10 mins with not so much as an apology. I felt as though my time was not important. I waited to be checked out longer than my actual time with the Dr..... Unacceptable

Fantastic experience: EMSculpt treatment at Pine Street Aesthetics was fast and effective. The technicians were friendly, helpful, and respectful of privacy. Each session started on time wrapped up on time. After just one treatment, I could feel my abdomen muscles strengthening, and I'm looking forward to additional improvement over the next 4-6 weeks. While the paddles were initially cold and the first time I heard the rapid clicking of the paddles I was startled, overall, the 4 treatments were pleasant and almost relaxing. I highly recommend this service at Pine Street Aesthetics.

Fantastic experience: Lindsay is terrific in her care for her clients no matter the modality. She is professional, caring and very knowledgeable.

Negative experience: If you are new patient just don’t waste your time with them , I called on December to take appointment, they asked me to call back on February, I called back on February, then they said call back on April , when I called back on April they asked me to call on May , the funny thing , first question I asked them is “ do you accept new patients? And the answer was YES ‍♀️

Fantastic experience: Lindsay is an absolute angel and I will continue to come here for my hydrafacials and I encourage anyone who is thinking of getting a hydrafacial to come here ! She is the sweetest person and I leave every time satisfied and my skin looks and feels amazing .

Fantastic experience: Everyone here was incredibly sweet and knowledgeable. Lindsay and Andrea are the absolute best, made me feel comfortable and answered all of my questions! I’m going to recommend PSFP to everyone. I can’t wait to start seeing my results! :)

Fantastic experience: A GREAT Team!!! Dr's. Van Houten-Sauter and Lowery take time to hear you and more importantly listen. The Staff are also kind and helpful.

Fantastic experience: I loved my facial and cool sculpting experiences. Lindsay was amazing, kind, attentive, informative and personable. I am going to share my experience with everyone I know. Thank you for making my first experience so amazing.

Fantastic experience: PSFP aesthetics is amazing. I have been seeing Lindsay for about 2 years now. Her knowledge and technique is magical ✨ my skin is glowing. 10/5 stars for all skin types!

Fantastic experience: LOVE their service! Lindsay is absolutely amazing- her hyrafacials are absolutely amazing. You should see my skin before and after! I can't wait to come back again.

Fantastic experience: Just started getting hydro facials due to the effects of wearing a mask daily! Lindsay is the best at what she do!! Very relaxing and gets my skin clear of all the build up!

Negative experience: 6.28.22 Someone replied to this to me and said they would get in touch with me about the problem - NO ONE HAS EVER CONTACTED ME! VERY Disappointed from my coolsculpting experience. Done nearly 2 years ago and my area is like I Never got anything done. A WASTE OF MONEY!!

Negative experience: Okay, I am going to be as kind yet honest as I can be. I went to pinestreet for many years. If you have a cold, or the sniffles they're great, but if you have an actual bodily issue like diabeties or thyroid issues or anything outside of being sick then its not for you. Giving credit where credit is due, the nurse practitioner is very kind, and does genuinely care. The doctors however seem to have a chip on their shoulders. Anyway, there have been times they did not want me to come in or to test for things even after being in the ER for pain. I have to say there were many times where they made me feel like I was crazy. No one wants a doctor that dosnt want to listen and I feel like at pinestreet they are trained to look for horses so they ignore zebras. I did recently switch doctors and am now very pleased with my primary. So maybe pinestreet will be good for you, but it wasn't a good fit for me. Side note the reason their reviews are so good is because they gave people gift cards to write one. I wish them nothing but the best and hope they can improve their practice.

Fantastic experience: My daughter and I are new patients. Maryanne is wonderful. She has such a warm but professional personality. She was on time and made my kid feel very comfortable. I am so glad I took the word of my coworker to come to the practice. The staff is great too!

Fantastic experience: All of the staff and doctors in this office are very caring, and take the time to talk with you and discuss your concerns.

Fantastic experience: Staff are polite and very friendly.

Fantastic experience: Great doctor and friendly staff

Fantastic experience: Great staff and very efficient office.

Fantastic experience: Been coming for a while, friends recommended them when I needed a new doctor. Still here and recommend them to others. Great hours, friendly staff and doctors.

Fantastic experience: Friendly office, family atmosphere you can’t get at urgent care... 10+ years I’ve been going : )

Fantastic experience: Have been coming here for many years and the staff/doctors are very friendly and helpful! Would recommend to anyone in the area

Fantastic experience: Always nice & pleasant to me & other patients in person & on the phone. Colleen was super nice & easy to talk too as well. Love this office. Love Dr. Lowry too very nice & easy to talk to about anything.

Positive experience: Very informative, helpful and kind. Dr. Lowry is very knowledgeable.

Fantastic experience: Pinestreet family is my family!!! My experience has always been a pleasure, regardless of my situations going in. I have never been to a more thorough practice in all of my life. I appreciate the staff. Doctor LeeAnn is the best!!!! Thank you for taking such good care of me!!!!

Fantastic experience: I've been going to this practice for years. Doctors are friendly and don't rush you through your appointment. They listen to your needs and questions and give answers you could understand. Nurses and office staff are just as pleasant.

Fantastic experience: Super kind & knowledgeable staff!

Fantastic experience: Friendly office staff

Negative experience: Not the family dr. Office it used to be

Fantastic experience: I've been coming in for yesterday. Always good staff and my doctor is wonderful

Fantastic experience: A great practice. All staff are amazing and genuine. ♥️

Fantastic experience: Dr. Lowry and the staff are EXCELLENT!

Positive experience: It’s an ok practice, not great. The doctor I saw was wonderful. Very friendly, thorough, & helpful. Nurses who assisted with venipuncture & intake were very kind & professional. Financial department not so much. Paid my bill online, they could not find the payment despite my bank confirming payment, had receipt from bank & everything. To be fair, they looked for it, but I ended up having to pay my bill twice, plus a late fee. Overall, disappointed with how it was handled, but I’m not getting into an argument over it, not worth it. Good practice, but highly advise not using the online payment system. It’s just not reliable.

Fantastic experience: Very thorough, detail oriented, evidence based practice. Would recommend all family and friends

Fantastic experience: Friendly doctors. Great staff. They actually care about you and how you are feeling.

Fantastic experience: The most comforting doctors every time I visit, feels like home

Fantastic experience: Quick and polite service. Worked very hard to make sure I’d fee better as soon as possible!

Positive experience: They have great flexible hours. We’re able to fit me in quickly. Bit long of a wait though.

Fantastic experience: As always, friendly and punctual. Wouldn't go anywhere else! ( And I LOVE the new flooring !)

Fantastic experience: The dr.'s here are very caring and helpful. They try very hard to get you better. The staff is very knowledgeable and helpful.

Fantastic experience: Friendly & Professional

Fantastic experience: My first visit and saw Maryanne, she was so easy to talk to and really took her time at my appointment, I was totally impressed. I was taken on time and everyone in the office was really nice and helpful. I was totally impressed by my visit.

Fantastic experience: Greatest doctors and friendly staff.

Negative experience: Pine Street has dropped so seriously in quality that it’s truly upsetting. Myself and my entire family have been using Pine Street for years. What was once a down to earth local family practice that valued its patients is now a pharmaceutical retail store. Pine Street no longer has patients, it has customers and if you aren’t one of the few getting cold sculpting or other unique items, you’re second class. It’s become about the money, Pine Street sold out, plain and simple.

Fantastic experience: Love

Fantastic experience: The staff was friendly

Fantastic experience: Have always driven by the cute little office, but have never gone in until recently. They were offering a new service that I had been interested in and decided to try it. I had met with Lindsay, who is really great and know the service she is providing. Very happy so far with results.

Fantastic experience: The best primary care office of south jersey in my opinion. They really care about your needs here. They take care of you as if you were their own family.

Positive experience: The front desk is FANTASTIC and very friendly and helpful. Dr. Lee Ann is very easy to talk to and will call you personally if a major personal health issue arises!! Who does that!!! I Love it!!!

Fantastic experience: They've been my doctors for 12 years now.

Fantastic experience: I'm very picky about my doctor, they have the nicest office staff and DR.Lowry is the best.

Fantastic experience: great practice! they treat you like family- highly recommend

Fantastic experience: Knowledgeable doctors and nice staff

Fantastic experience: Dr Lowry is amazing! He is right on the ball with any problems I may have. He takes his time with you and goes out of his way for all his patients. The girls at the desk and the nurses are all so friendly and helpful. They can draw blood right there also, which is so much easier than having to go to another place.

Fantastic experience: If you're looking for a primary physician this is the place to go!!!! I always have a great experience here.

Fantastic experience: Best Staff and Doctors.

Fantastic experience: I have been going to pine street since I was a baby. My whole family goes to pine street. It’s so great to be able to go there for everything, from regular checkups, to allergy issues, bloodwork and now your beauty needs, they handle it all! Dr. LeeAnn and Dr. Lowry have always been amazing! They have been there for me my entire life and treat their patients like family. All of the office staff are super helpful and friendly. If you need a sick appointment, they’re always able to get you in that day. The wait time is never long in the waiting or exam rooms. When you call someone answers immediately and helps you right away, no being put on hold for twenty minutes. The office has added cool sculpting and hydrafacial to their office which is so awesome! Lindsay, who does the cool sculpting and hydra facial, is so outgoing and always has the best attitude about getting you to where you want to be. I absolutely love Pine street and would never move to another practice!

Fantastic experience: Been coming here for over 30 years. Very professional and courteous every visit.

Fantastic experience: Great doctors office! I never have to wait for my appointment any of the times that I’ve been here. The staff are all very welcoming and nice. I would recommend to anyone.

Fantastic experience: The family has been coming here for many years. Dr LeeAnn & staff are great. Like an extended family. Very good hours. Nice to come in to smiling faces during these trying times.

Fantastic experience: Amazing friendly staff, office is very clean. 100% recommend

Fantastic experience: My visits are always prompt, friendly, and informative.

Fantastic experience: I love all the people at Pine Street. Everyone there is so friendly, cheerful and helpful.

Fantastic experience: I can’t say enough good things about Pine Street Family Practice! My family is always treated so kindly and we have been patients here for over 17 years. I love that we can be seen quickly when we are not feeling well. The doctors and office staff know us well and I feel lucky to have this practice for my family’s medical needs!

Fantastic experience: I have moved a lot so I have had a lot of doctors. The ones here are definitely my favorite! I recommend this doctor to everyone!

Fantastic experience: Great practice! Everyone at this practice is friendly and very helpful and appointments almost always run on time The doctors actually listen to your concerns and don't rush you through your appointment.

Fantastic experience: The staff is always friendly and the wait time is alway short!

Fantastic experience: Great place! Doctors are amazing and they always get you in as soon as possible!

Fantastic experience: Staff is always accommodating and personal care received. The Drs know each patient on such a personal basis. Highly recommend